Holiday Inn Express Natchez South West by IHG
Location: 639 South Canal Street, Natchez, us
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Central Location in Historic Natchez
This Mississippi hotel in the heart of Central Natchez offers a convenient stay near the Natchez Convention Center. Guests can explore the historic charm of the area with ease.
Comfortable Rooms and Convenient Amenities
Each room at Southwest Natchez Holiday Inn Express is well-equipped with a cable TV, desk, and coffee-making facilities. Guests can start their day with a daily continental breakfast and enjoy access to the outdoor pool and fitness centre.
Business-Friendly and Leisure Facilities
Holiday Inn Express Natchez South West caters to both business and leisure travelers with a business centre, free Wi-Fi, and a launderette. Guests can unwind by the Mississippi River or enjoy live classical music nearby.
Book your stay now at Holiday Inn Express Natchez South West for a memorable experience!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Exercise/lap pool
- Swimming nearby
Rooms Available
-
Suite with Two Beds - Non-Smoking
This air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
-
Executive King Suite
The suite features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite has a carpeted floor, heating and a TV with cable channels. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
-
Queen Studio - Disability Access
The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Hearing accessible
-
Suite, 2 Queen Beds, Accessible (Mobil Tub)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- HDTV
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
- Mobile key entry
-
Suite, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- HDTV
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
- Mobile key entry
-
Suite, 2 Queen Beds (Extra Floor Space)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- HDTV
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
- Mobile key entry
-
King Suite with Sofa Bed - Communication Accessible
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Hearing accessible
-
Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shwr)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- HDTV
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
- Mobile key entry
-
Suite, 1 King Bed with Sofa bed, Accessible (Comm)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- HDTV
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
- Mobile key entry
-
Standard Room, 1 King Bed, Accessible (Comm, Tub)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- HDTV
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
- Mobile key entry
-
Twin Room - Mobility Access/Hearing Accessible
The twin room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Hearing accessible
-
Standard Room
This room features a microwave, refrigerator and cable TV. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
-
King Suite with Sofa Bed
This suite features a microwave, refrigerator and cable TV.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
-
King Room - Mobility Access/Hearing Accessible
This room features a microwave, refrigerator and cable TV.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Hearing accessible
-
Standard King Room
This room features a microwave, refrigerator and cable TV.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
-
Standard King Room with Extra Space
This room features a microwave, refrigerator and cable TV.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
-
Standard Queen Room with Two Queen Beds - Extra Floor Space
The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a carpeted floor, heating and a TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
-
Standard Queen Room with Two Queen Beds
The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a carpeted floor, heating and a TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- CD player
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Coffee machine
Guest Reviews
- Jesse (7/5): Went mostly as expected, hotel could use a few updates and a little bit of life - Everything was mostly what I expected and enjoy The bed was very firm. Too firm. We didn’t have toilet paper in the room when we arrived. Would be nice to have had a smart TV so we could sign into streaming services. Felt rushed to leave even though we had arranged a late check out
- Billy (6/5): Food good location great staff very accommodating - Location Housekeeping not good
- Charles (7/5): Very good - Average
- Karen (5/5): We enjoyed our stay except for the rooms not being cleaned. - It was in a good location and fairly nice. The management was not good at all. We complained daily that we were not getting new towels and wash rags and that our trash was not being taken out. It did no do any good. We had to go get towels from the front desk. Our trash was finally taken out on the third day after we tracked down a housekeeper and asked her to do it. We could not find the housekeeper for our end of the hall.
- Vanessa (5/5): -
- Dennis (4/5): Will NOT stay at another Holiday Inn Express again. - Mediocre at best. Carpet in hallway and room was old and worn. When we checked in and given a room, entered but room was not cleaned, someone had started but not finished. Bathroom had old tub and stall. Outside card entry did not work. Never got my receipt from this stay and have not seen a $25 deposit return that was charged. EXTREMELY Disappointed.
- Derek (7/5): - Breakfast acceptable. Front drsk person took care of uncleaned room. Room had to be cleaned.
- Charnis (9/5): -
- Mary Lou (8/5): -
- Olaf (9/5): -
- Danny (4/5): Disappointed - Location and staff was great. Tv didn’t work half the time. Room and bathroom was dirty. Bath soap was empty.
- Jeanie (4/5): Unsatisfactory stay for the unexpected high price. - The location was convenient. The beds were rock hard. The shower/tub had standing water that was slimy. Not enough towels for 3 guests. No body wash or hand soap. No coffee pods or cups for Keurig. No housekeeping service available. Booking.com showed online rate of $101/night but it was $187.50/night. The breakfast area was nice and clean but didn’t have many choices at 8:15am
- Jenny (3/5): Disappointing for a Holday Inn - Location was walking distance for the balloon races The bathroom shower had black mold everywhere. There was dirt or possibly poop around the base of the toilet.
- Colin (1/5): -
- Colin (1/5): Horrible, avoid at all costs. - Nothing Filthy, unclean room. Bath was flooded. Wasn’t able to get refund after seeing room.
- Hayleigh (8/5): -
- stephen (4/5): Very disappointing for the cost. - The location is nice. The room was not very clean at all. There was trash left in room from previous guest. Front desk staff was not helpful.
- KaMeshalaOnike' (6/5): Front desk staff are nice, housekeeping staff loud and need to do a better job cleaning - The front desk staff, Maranda was really nice. She greeted me with a smile. The bathroom was not clean. I cleaned it myself because it was late when I checked in and I knew housekeeping was not available. The next morning the housekeeping staff was unnecessarily loud. I was at the end of the hall and I could hear them in the middle of the hall.
- Michael (8/5): -
- Adell (1/5): I was very disappointed in the entire front desk and housekeepers regarding their lack of interest in cleanliness! - Close to freeway and downtown. I could not get the staff to clean the room; the beds were made ok. The trash can was dirty, the trash bag was not inserted in the can. Room only was vacuumed on e and that was after complaining 3 days! The food was below standard— cheap. Good coffee. Kitchen was dirty and I saw food being put back after guests had meals.
- Stacey (4/5): Won’t return - Check in was easy. Lady checking us in not very friendly. Room was clean. Beds were comfortable. Breakfast was awful. Scramble eggs were cold and were in little pieces as pebbles. Sausage was ok. There was oatmeal with all containers for brown sugar nuts and butter were empty. No one was keeping things fresh or clean. Stuff spilled all on counters. Orange juice tasted like water flavored orange juice. Pastry area had empty container with no pastries. Pancake thing was to hard to figure out and no mix. We stayed in same chain in Houston Texas before this and the breakfast was fantastic and clean. Workers are seen in front of building smoking.i went don about 815. This is not a place i would return to for the amount i spent for the night stay.
- Damecia (10/5): - My stay at Holiday was wonderful.. very clean .. housekeeping was super nice , food was great!! My only small issue was my shower the water had to be running for about 10minutes before it started getting hot .. and the tub fills up super quick because the drain was messed up that’s a (small fix) but other than that 10/10 I would recommend
- Winnifred (4/5): - The room wasn’t clean, peanuts on the counter and the bedding had stains. Not to mention the air wasn’t working. I didn’t bother to alert the front desk due to being there for an event, that I was running late for. Didn’t have time to move rooms.
- Andrea (8/5): -
- Kimberly (10/5): -
- Patrick (8/5): -
- James (5/5): Could have been good but place was not clean and had mold and mildew. - Nothing but location. Nasty room. Bathtub had mold and mildew around the top of it. Never had anyone clean it. No fresh Towles or room checks.
- Stephanie (4/5): - The property was easy to get to but the staff was very unprofessional. I stood at the counter 15 mins while the lady ran around. The hotel didn’t smell or look pleasant. The air was unplugged in my room. The floors were dirty and the couch was gross. The carpet was frayed. Not worth the almost $ …. I didn’t eat breakfast or get coffee, I did not trust the cleanliness. I would not stay there again
- SPEED (10/5): -
- Tosha (4/5): - Location Bathroom hadn’t been clean, bed sheets were dirty, breakfast wasn’t good.
- Kevan (10/5): -
- Jamie (10/5): - Arrived early and staff worked quickly to get my room ready. Room was clean and smelled good. Pool was very clean. Breakfast was amazing. Lots of options and staff quickly worked to add fresh food as needed. Very welcoming place and would love to stay again.
- Elaine (10/5): - The property was located within walking distance to the MS River.
- Kamarah (6/5): Clean. Close to stores and restaurants. - Close to plenty of restaurants and shopping. Close to the river walk. Need extra cleaning
- Lavincia (6/5): - Staff Noisy ac and it didn't cool properly. Bed pillows flat and lumpy mattress. Bath tub a little dirty.
- Mauro (8/5): -
- Tommie (10/5): -
- Debra (7/5): It was better than the last time we stayed. - The first day it was good. The 2nd day was a mess . The server needed help because he couldn’t keep enough food out for the guest.C Could not get towels and tissue from housekeeping. Said they would bring them to me but never did. Had to go to the front desk and get them myself.
- Verified traveler (6/5): - First room we were put in was bad water all on the bathroom floor and water all around the ac making the carpet soaking wet to the bed smelled really bad and was dirty. Asked to move to a different room it was better but shower didn’t drain would fill up with water but was better than the first room so it was whatever at that point. Pool was pretty clean for the most part and the staff was very friendly and helpful also breakfast was pretty good.
- Josephine (8/5): - Room was clean and spacious
- Ellen (6/5): - Expensive for a subpar property. The rooms need updating The bathroom door had mold from water, rug ripped up The curtains were stained and dirty Breakfast was ok Staff were very nice
- Sharon (10/5): Nice stay - Very nice, clean, spacious room. Wonderful staff. Good breakfast.
- Diane (10/5): Natchez - Housekeeping did t return to exchange towels. Cleanliness of shower could use more attention. Woodwork needs to be repainted.
- Kelly (8/5): Very good - Excellent location
- John (8/5): Very good -
- tiffiany (10/5): - Everything was fine
- Ramona (8/5): Very good -
- David (10/5): - Very nice place to stay.
- Shameka (6/5): - Everything was nice, except for the bed was hard as bricks
- Leonard (10/5): - Very friendly.
- Tregunda (10/5): Exceptional - Great Customer Service N/A
- Sharon (10/5): - It is a very nice property. The staff was friendly and helpful.
- Patrick (6/5): - The check in process was good by a nice staff member. The condition of the hotel is not that great due to its age. The carpet and interior just felt very... tired.
- Mallie (8/5): The location was good and the staff was great -
- Reed (10/5): - Wonderful
- John (9/5): Great staff. Good breakfast Comfy beds - Excellent location to downtown and sites. Rooms were large and roomy. Beds were comfy. Rooms could use some updating. Rooms could use some updating. Bathrooms were nice size but didn’t sparkle.
- Ken (6/5): Dissapointing for a Holiday Inn Express - Room and hotel ok for a 2 night stay in Natchez. Hotel in a good location. We were given a room that wasn’t ready. Breakfast very poor, no juice, no bread, toaster didn’t work. Pool was not in use. Staff unhelpful. We have stayed in a number of HIE over the past few weeks and this was well below their usual standard. But also the most expensive - so very poor value for money!
- Marilyn (4/5): Disappointing - We booked 3 rooms. Two of the rooms had water leaks. One was the air conditioner and the other was the ceiling..
- Hilleke (8/5): We enjoyed the comfort and the quiet for rest after a long day of travel. - I didnt eat anything except a cinnamon bun with coffee. I really liked the young lady who helped me check in. I believe her name was Felisha. It was Saturday afternoon. A large bus had just arrived and I was first in line to check in but since I am handicapped it was difficult to stand there long enough to complete it. She allowed my son to take me to my room and come back to finish registering. The crowd from the bus almost knocked me over so I was very grateful to have been given that courtesy. The carpet in Room 116 needs sto be replaced. It has tears and ripples in it making it easy to trip or fall.
- Breanna (10/5): - Great customer service. Swift response for check in and checking out. Room clean and comfortable. Excellent room care.
- Jane (5/5): Passable -
- Beverly (6/5): - The room was fine, but the bed was so hard that I had to cancel my 2nd night and find another place to stay. I was told that all of the mattresses were like that (hard) and the staff was very apologetic.
- TIFFANY (10/5): - Great
- Jennifer (10/5): Enjoyed staying at this location - Very nice & clean and convenient to downtown Natchez. Ms Nothing
- Christon (9/5): Superb -
- Vibinwitlaee (10/5): Exceptional -
- Karen (1/5): horrible - I got an extreme case of bed bugs. Had to go to the hospital because my sores and hand/arm swelled so bad. The tub was moldy and had been patched, the vents were dirty and the pool was closed couldn't use it.
- Daigle (7/5): Good -
- Debra (5/5): No cleaning service, had to ask for fresh towels. - Awful Gravy tasted like cardboard.
- David (10/5): - Very nice place
- Tiambre (8/5): Very good -
- James (6/5): - Room was 54 degrees. Bed was extremely hard
- Sylvia (5/5): Passable - The size of the room was fine and the location was good, a short stroll into town to access the main attractions. Having done a lot of road trips, and having stayed in many Holiday Inn Expresses, this was a bit disappointing. The shower looked like it had never seen a bottle of limescale remover, the taps and metal work were grey rather than shiny which is immediately off putting. The hotel pool was not available, I think it was being renovated. There was a lack of choice at breakfast in comparison to other Holiday Inns. They provided tea bags, but no hot water. When another guest enquired, they were provided with some microwaved water! The juice machine didn't have what was labelled either. The apple juice came out as cold water.
- Melanie (4/5): - Staff was great but room is raggedy water damage on bottom of bathroom doors and ceiling peeling off. Hallways stink .
- Brad (4/5): - Nothing
- Terry (4/5): - The front desk folk were pleasant at check-in. The property needs definite updates. There was no hot water problems, plumbing issues, shortage of linens. The owner should be ashamed abd so should Holiday Inn.
- Brenda (5/5): Front desk said both problems were house keeping not theirs. - No hot water and in room coffee pot had mold growing in it.
- Ron (5/5): No hot water on first day, second day was intermittent third day very low pressure. Cable did not work second night. Ven - Location No hot water on first day, second day was intermittent third day very low pressure. Cable did not work second night. Vent in bathroom has not been working for a long time, ceiling in bathroom is peeling off and hitting/getting in your hair.
- Shamika (5/5): Convenient, nice but inconvenient - The location was convenient to the venue we had an event to prepare for. The breakfast was also a bonus. On arrival, we had to wait almost 40 minutes in the lobby because the front desk associate was not there. When she did return, she was complaining with another person that was with her about leaving when her shift ended and didn’t care if the next person showed up on time, she was leaving. I found that to be very unprofessional to say in front of guests who are checking in. It was already bad enough we had to wait as long as we did.
- Theresa (10/5): - .
- Ronnie (5/5): What Newxt???? - Location is pretty good. Easy to get to alot of things here. Went to get in my bed and it had not been cleaned!!!! This was at like 10PM The sink was clogged up. Had to get a plunger to clean out the obstruction and black crap shot out of the overflow all over the mirror and the wall. Dirty wash rag still in shower. Come on Holiday Inn....
- Tregunda (10/5): Our hotel stay was Amazing for our family. See you soon! - The Customer Satisfaction was Amazing. All of our requests were granted, and breakfast was Amazing as well. We really enjoyed the 'Pancake Maker.' We will definitely choose this hotel again. Thank you for your service! N/A
- Latorya (5/5): Passable -
- Destiny (4/5): Disappointing -
- Kathryn (10/5): Exceptional -
- Travelin-Ninja (2/5): Camping with a Roof - The location was convenient and quiet. That is the positive. This hotel is dirty. The tub had a ring around the inside, dirt in the corners of the tub, no lightbulb in one of the lights above the sink, making doing hair and makeup impossible; only 1 trash can for the entire unit and no housekeeping on the second day. Not enough towels for two days and certainly not enough trash baskets. This made it necessary to go to the desk to obtain more towels and toilet paper and emptying your own trash. The morning breakfast person spent most of the morning sleeping and eating. The desk clerk actually brought fresh coffee into the dining area. I am so disappointed as this could be a good hotel. At a cost of $370 for two nights, I would recommend not staying in Natchez at all unless you want to spring for one of the Plantation homes like Dunleith or Monmouth. Because this location of Holiday Inn Express and Suites in Natchez is outclassed by Super 8 or Motel 6.
- Joe (6/5): Nice place, friendly staff. Would probably stay again. - Convenient. Easy to access. There was a used wash cloth left in the shower from the previous guest. The hot/cold water for the shower was backwards. Took a bit to figure out.
- Terry (10/5): - Needs outdoor plug-ins on the poles for boaters.
- Derrick (10/5): Exceptional -
- Miriam (1/5): The hotel charged me more than 136$ with no reason - At the check out the hotel charged me (with no reason) more than 136$ in my credit card. Im still waiting for a solution to have my money back.
- Tonya (4/5): - When we first checked in the room we were given had not been cleaned. We had to take stuff back down to car and get new room after our event so we wouldn’t be late for event. We only had 2 towels and 2 wash cloths and one hand towel for 6 people in the suite room. There was no linen for the sleeper sofa so we had to go down to get it instead of someone bringing up. The coffee set up was not stocked. No stirs for coffee. 2 sugars and creamers. No cups with i e bucket. No body wash. Container was empty. Breakfast was pretty good. Could use some milk and choc milk for kids to drink. I don’t think we will be staying here again. Was not up to my expectations of a Holiday Inn. Could have at least offered a discount for not having clean room at beginning of check in.
- FarAway251441 (2/5): Not a good choice - There were several reasons I won’t recommend this hotel. Cleanliness being top of the list. Safety the second. Our bathroom was dirty on the floor and tub. The bedspread had stains all over it. The towels were ripped. Toilet paper might as well have been tissue paper it was so thin and rough. Our door didn’t close all the way leaving a big gap that we could see out in the hall. The breakfast was subpar. Cold and mushy. Made us both ill for most of the first day. The only night spot of this hotel was the staff! The front counter ladies were so kind and friendly. The cleaning crew were also very friendly and talkative. We left early and headed elsewhere. We just couldn’t stay another night there. Holiday Inn Express used to be much nicer but lately we have noticed a downward slide in their upkeep.
- Renee (4/5): - Close to downtown
- Jessica (10/5): Exceptional -
- Jerry (10/5): Pleasant - Clean and professional staff Nothing
- Mary (8/5): - Property very nice and clean staff very freely the room excellent
- La'caela (10/5): Exceptional -
- Jesse (10/5): - nothing to add every thing was great.
- Murrell (8/5): Very good -
- Albert (10/5): - Breakfast was good
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