The Encore Hotel Pattaya

Location: 109/29-30, Moo 10, Nongprue, Banglamung, Pattaya, Chonburi, 20150, Pattaya, TH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 03:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Nightclub
• Free WiFi
• 24-hour front desk
• Luggage storage
• Concierge service
• Breakfast available (surcharge)
• Television in common areas
• Nightclub
• Safe-deposit box at front desk
• Multilingual staff
• Tours/ticket assistance
• Ecotours on site

Rooms Available

• Deluxe Double Room (Include Breakfast)

  1 Queen Bed

  172-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Smoking and Non-Smoking

• Deluxe Double Room (No breakfast)

  1 Queen Bed

  172 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Smoking and Non-Smoking

• Budget Double Room

  1 Double Bed

  172 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi

• Family Room

  2 Queen Beds

  280-sq-foot room with city views

  
  

  Layout - Separate dining area

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Smoking and Non-Smoking

Guest Reviews

• Jonathan (7/5): -
• Khaldoon (6/5): -
• Samat (10/5): - Staff very cooperative name sameer
• Phunsawat (10/5): -
• Asaduzzaman Payel (8/5): -
• Tom (5/5): - מקום נחמד
• Bushra (1/5): - Nothing. Everything was dirty and filthy.
• Md Emam (10/5): -
• Murat (1/5): -
• Kuldeep (1/5): -
• Arslan (8/5): -
• Upendar reddy (4/5): - Property is under maintenance/construction and the furniture inside the property is too old and not in usable condition.
• Md Shahadat Hossain (5/5): -
• RIDOY CHOWDHURY (10/5): - Very nice hotel all system and hotel Very nice hotel all system and hotel
• Sakal (7/5): - Good
• Tushar (8/5): Very good -
• Muhammad (8/5): Good hotal - Good hotal Clean
• jeff (6/5): - There is absolutely nowhere to park anywhere near this place so if you have a car I would not recommend you thinking about staying here..
• Md (10/5): Exceptional -
• Borad (1/5): Bad -
• মmonirul (1/5): Bad -
• Heera (10/5): Exceptional -
• Peter (2/5): - This place is most horrible, dirty, ignorant and unclean place in whole Thailand.We booked 2 weeks and when arrived the place was managed by a rude, nosiy, arrogant prrson who gave us a room in 4rd floor where the hotel has no elevator. It is located in the most unclean alley of Pattaya walking street. It belongs to same people who are famous for not caring for cleanness. We were not given a refund and they stole two weeks of funds. The Expedia should employ vetting process on this. This is theft in action. I am willing to take them to court and close this shanty non-place.
• Pradeep (2/5): Very poor -
• Laxmi (5/5): Passable - My amount was 2000 But his taken 3050 bhat This is issued I don't know. this is hotel problem aur Booking.com Problem Hi teken 3050 bhat
• Masudur (3/5): Poor -
• Noel (1/5): Bad - Can't comment they said they didn't actually have a room for me when I arrived ,sent me to another hotel related to them it was a complete sh*t hole when I got there
• Faizan (10/5): Exceptional -
• Muhammad (1/5): Terrible experience - Disappointing Stay – Not Worth the Price Terrible Experience – Never Again! This was the worst hotel stay I’ve ever had. Despite booking this hotel, they placed me in another guesthouse. During check-out, they told me to collect my passport from the main office, which took time. When I returned, they fined me 200 baht for being one hour late! The staff and owner were rude and unreasonable. Avoid this place at all costs!
• Gdid (1/5): Bad - My booking was confirmed and when I got there they said that they don't have a room for me . It was very disappointing cause I paid grab to get to the location . And I spent more than hour looking for another hotel online.
• Saiful (10/5): Exceptional -
• wahabw2025 (2/5): Worst New Year’s Eve Ever - I don’t even know where to start with this nightmare of a stay. From the moment we achecked in, everything went downhill. The lobby was stuffy, with a musty smell that made me question if the place was even clean. The receptionist barely acknowledged us, and when she did, it was with a level of indifference I thought was impossible in customer service. She told us to wait for their rider to drive us to the main hotel my employer booked for me which made me feel at ease unknowingly to us that the next place is a whole upgraded messy place. The room was a disaster. The floor looked like it hadn’t been cleaned in months, and there were stains on the bedspread that I didn’t even want to imagine the origin of. The bathroom? Don’t even get me started. Then, I had to check my booking and told them my employer reserved a Family Deluxe with two queens bed and why are you guys handling me two different keys for two different rooms and the receptionist said we should manage it for the night which got me really angry before they said they mixed up my booking and in view of that, they will take us to the actual encore guest house. When we got to the third hotel, fairly manageable with a broken door, moldy walls, dirty couch and lots of "Pattaya thingy" I went to the front desk to complain, but nobody was there. I called my employer and sent pictures and videos and she called the reception and Agoda as well but guess what, myself, my employer and Agoda could not reach the customer care that night. Eventually, I gave up and we went to bed, but the noise from the hallway and other rooms kept me awake that we had to leave the hotel on the New Year's Eve and started walking around to while away time as we find another hotel. My employer paid for 6 nights but i spent only one night and left for the new hotel in the morning. I have requested for a cancellation and refund for the whole 6 nights on the basis of falseful and misappropriate Ad which we are yet to get a refund. I’ve stayed in budget hotels before, but this place was a whole new level of awful. Save your money and your sanity, this hotel is not worth the trouble. Wouldn’t stay here again if it were free.
• O4226HYjacquelines (2/5): Dirty Linen, dirty Bottles, plastic containers, mold, nasty, Filthy rooms. Agoda And Encore Website photos not real. - This hotel should be 0. The photos shown on website are not actual photos of the hotel. The 5 stars certainly must be paid reviews. I purchased 7 day stay, Famiky Deluxe, 2-Bed in advance, but opin arrival, they said they didn’t have the room available & they offered me a filthy, 1 bed room On the 4th floor, with no aircon, filthy bed linen and dirty room all around. Please read my story before you book a room at this filthy. And PLease LOOK AT MY PHOTOS… they are real! Here’s my response to Agoda. I am writing to express my deep disappointment and to demand a full refund for my 6-night reservation I made on Agoda’s website at the Encore Walking Street Guesthouse, which was paid for as a thoughtful New Year gift from my boss. On New Year’s Eve, December 31st, 2024, I along with my guest arrived at the Encore Walking street Guest house expecting to celebrate the New Years holiday in a comfortable, colorful and welcoming space. Instead, my guest and I were met with a devastating situation that left us shocked, stranded without suitable accommodations. Ensure Walking street looks nothing like the photos shown on Agoda’s website portal! I cannot believe the 5 star ratings here on Agoda. You would be way too generous to wrote a review more than 0. This place is not fit for a dead horse. I took the photos of this property on 12/31/2024 at 5:30pm. You can see the time stamp on some photos. On December 24, 2024, I booked a Family Deluxe Room with 2-beds, based on the photos displayed on Agoda’s website. (See attached photos of what I reserved and paid for & what’s was offered). The 2 separate beds were needed as our reservation required 2 people, not a couple. As you can see, the photos depicted on Agoda’s Website for the Encore Walking street guesthouse is a clean, colorful, and spacious room with two beds, eating area, front entrance checkin and colorful rooms - which was exactly what I expected. This is BS! The photos on the website are fake! The guesthouse looks nothing like it. Unfortunately, upon arrival, there was no staff available to check us in . We had to wait over an hour for someone to emerge to give us keys. I was informed that no room with two beds was available and was given keys to another room on a top floor that looked like an attic. Despite showing the receptionist the photos from the booking, we were offered an extremely dirty single-bed room that was completely unacceptable. Here are some of the egregious issues with this guesthouse as the photos will validate: • The room was located on the fourth floor, without an elevator or air conditioning. • It was in a filthy and unsafe condition, with holes in the door and ceiling and clear signs of property neglect. • The one bed provided was unclean, with stained and unsanitary linens. • The bathroom was in a state of disrepair, with mold on the floors and walls and trash, including used bottles, canisters left behind in the bathroom - the entrance door had a large gash, did not have a proper latch leaving the room unsecured • The room bore no resemblance to the images or descriptions on your website. Being faced with these conditions on New Year’s Eve—a time when alternative accommodations were nearly impossible to secure—was both emotionally and logistically devastating. The rooms were in such horrific shape, finally after arguing for nearly 1 hour, the guesthouse attendant in this photo agreed to take us to another place that was even filthier than the first . My guest and I were left with nowhere to go, ruining what should have been a joyful holiday experience. Needless to say our New Years New Y celebration holiday was ruined. This situation represents a blatant case of misrepresentation, false advertisement and negligence. Agoda has the duty and obligation to vet all of its properties to ensure properties advertise what is accurate. This property should not be advertised on Agoda. We had to roam the streets on New Years Eve looking for an accommodation that was clean and safe. We are beyond upset and demand a refund. My employer, xxxxxxx- who gifted me the accommodations, contacted go to on January 1 , spent nearly 1. 5 hours on the phone and was told that Agoda would contact the property to investigate and issue a refund. That has not happened. Under these circumstances, I demand a full refund for the entire 7 nights of the reservation. The refund must be processed immediately to the credit card of my employer who generously gifted this holiday to me and my guest. I have escalated my complaint to Agoda’ s corporate Management, filed a formal grievances with consumer protection agencies, and shared this experience widely through Trip Advisors, other booking websites, online platforms and social media, especially to include all the photos presented here. Look at the photos…don’t say you were not warned. I am waiting for a full refund.
• Kevin (2/5): Shocking - No room at the inn, overbooked but not surprised the did at the prices they charge. Ten times normal price for New Year’s Eve. Walked around 2 other dumps to be given the worst room I’ve ever stayed in and I’ve had a few
• Naveen (6/5): Pleasant -
• Manikandan (1/5): Bad - The Hotel didn't accept card.
• Shaurya (1/5): Bad -
• Naseeruddin (1/5): Bad -
• Sanaullah (1/5): Bad -
• Wescott (1/5): Bad - I liked that I could find another hotel to stay for tye night. I walked in, took one look (and smell) at the room, grabbed my bag and walked out. There was nothing about this room that is acceptable. I realize it may sound like I am exaggerating when I say, I have seen public bathrooms, I would rather spend the night in.
• Siddhique (1/5): Bad -
• Bamdev (1/5): Recommend to booking.com to delist such hotel - Very bad management not recommending Dirty room ac malfunction
• Sab (2/5): Very poor -
• Prakaysang (3/5): Only one night - I book big room but you give me small room! Room same picture you put ...
• Lingeshwaran (1/5): worst hotel of pattaya - Location is good worst hotel in pattaya.Non maintenance of room.No service no daily cleaning
• Diana (8/5): Very good - Location is perfect..and affordable hotel price compare to other..neat and clean room..I enjoyed a lot..
• Hamza (1/5): Bad -
• Carzom (6/5): Pleasant -
• Ayat (10/5): Exceptional - It was a nice stay , good rooms with all facilities,staff behaviour is very polite,and very near to walking street
• Jaiswal (4/5): Disappointing -
• Huikang (2/5): - It’s noisy even at the middle night
• Ghanchi (10/5): Exceptional -
• Debjyoti (1/5): Bad - Most 3rd class hotel in my whole entair booking from BOOKING. COM
• Mohon. (1/5): Bad -
• Ramon (4/5): Disappointing - Location Older then expected
• Adam (1/5): Bad -
• Saha (4/5): Disappointing -
• David (2/5): - It is difficult to understate how horrible this “hotel” is. I’d rather sleep behind a dumpster behind a Chinese restaurant. The first room we were shown had a lizard on the bed, and the bed sheets were already used and disgusting. And there was no light in the bathroom. We were then given another room. Again the bed sheets and pillows were used and gross, but also the bathroom and toilet, and the floor, and essentially every surface of the room, was filthy. And the hot water heater was broken and smashed open. The owner told us that the cleaning lady had not come to the hotel in *days*. He tried placate us by bringing us “clean” pillows and pillow cases, that we then picked hair and eyelashes out of. I demanded the place be cleaned. My girlfriend and I were very tried and just wanted to sleep on a clean bed. He tried to get the cleaning lady to come, but kept saying she’d be there in “10 more minutes.” An hour and a half later, we were still in a filthy room with a bed too filthy to sit down on. The owner was also rude and annoyed that we expected a bed with sheets that didn’t have the previous occupants’ hair all over them. There is no elevator. The inside of the rooms looks like a post-apocalyptic movie.
• Rashid (6/5): Pleasant -
• Rafiqul (10/5): Exceptional - Good Message therapist is so old
• Amitabh (1/5): Never,ever, again,EncoreHotel - Nothing,it was a worst experience Fraud, don't waste your money in encore.worst room, worst service,no security.
• Faraz (1/5): Bad -
• Kidd (8/5): Very good - Location and comfort Old
• Masum (7/5): Good -
• Itamar (10/5): Exceptional - Cozy rooms and have almost all necessary things in the room. The location is good, and it is quite accessible to the market and other restaurants.
• Matthew (4/5): Dirty - Dirty hotel but for the price and nearby walking street it’s what is expected Nearby but can be cleaner if they really want more clients to stop by.
• Raja (8/5): Very good - I liked the fact that its so close to the walking street and it was a no hassle reception. They don't have lift and my room was on 5th floor. Since we were energetic n excited it hardly matter but our female friends felt the trek little tiring The fact that they dint have lift... Not that I complain. But it would help them for sure. Staff as usual were all smiling and very helpful GOOD budget stay for boys seeking lot of fun on walking street
• Md (5/5): Passable -
• Auong (10/5): Exceptional - Great location and great staff! The food was great. Rooms are cozy and clean.
• Tarun (4/5): Disappointing - Hotel location is very good near the walking street. Hotel condition is very bad no lift
• Bala (2/5): Very poor -
• Sophia (10/5): - Great location. it was really fabulous stay, really liked the room & services. Clean room. Walking distance from walking street
• Kalidoss (1/5): Bad -
• Yahya (1/5): Will never stay again here - Everything was bad Everything was smelly and dirty
• Adrien (10/5): Exceptional - Very friendly environment, I faced no issues during my stay, the host also helped me find great tour options.
• Vikram (9/5): Superb - Hotel is well maintained and reasonably priced. This place is very good to stay and everything looks neat and tidy.
• Waqar (5/5): Ok - This hotel ok in this price
• Ashwani (9/5): Superb -
• Md (5/5): Passable -
• Bignate1 (4/5): Disappointing -
• Prabidhi (5/5): The room smelled and toilet was dirty. - Breakfast at was not provided. The location. It's inside a narrow and dirty alley.
• Ashutosh (10/5): Exceptional -
• Al (1/5): Bad -
• Jineesh (8/5): Very good -
• Parth (8/5): Very good - Affordable stay, well maintained rooms and clean bathrooms. Has everything you need and daily cleaning.
• Kashif (10/5): Exceptional - Clean
• Nitin (1/5): Bad -
• Vishal (8/5): Very good - Has everything I need and daily cleaning. Good reception staff . Great Location. Affordable stay and budget friendly hotel.
• Amit (10/5): Exceptional - Location
• Pradeep (10/5): Exceptional -
• Rages (1/5): nothing to say, as we didint stay there - i coudnt locate the hotel in pataya city dispite using gps system, the mail address were returned without delivery, contact number provided was wrong. hence, we availed another hotel provide correct address, contact number and mail id
• Kamaljeetsingh (7/5): Good - location cleaness
• Peter (5/5): Passable -
• John (2/5): You get what you pay for - There was a bed No towel soap toilet paper tv
• Godwyn (3/5): Poor - Did not like anything,worst place for family,no lift No lift and......
• Amandeep (1/5): Bad -
• Ash (1/5): Bad -
• Joe (1/5): Bad -
• Qadir (1/5): Bad -
• Safkat (10/5): Exceptional - All of it. Parking

Photos