Hyatt Centric Ballygunge Kolkata

Location: 17 Garcha, 1st Lane, Ballyguange, Kolkata, in

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 02:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Car hire
• Massage services
• Packed lunches
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Rooftop garden
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Suite

  1 King Bed

  430-sq-foot room, located on the top floor, city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 55-inch Smart TV with premium channels and pay movies

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and restaurant dining guide; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Bedsheets provided
  • Smart TV
  • Soap
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - top floor

• King Suite

  The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Privacy curtain

• Executive Suite

  The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Privacy curtain

• King Room

  The triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Privacy curtain

• Twin Room

  The triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The triple room is furnished with a desk and a seating area and provides a wardrobe and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Privacy curtain

Guest Reviews

• Gustavo (8/5): - Equipe super atenciosa
• Louis (8/5): -
• pradipta (9/5): Memorable - Everything
• JACQUELIN (8/5): -
• Daga (8/5): -
• Mousumi (9/5): -
• Jasvinder (10/5): Amazing - Very friendly helpful staffs and services Excellent
• Jyoti (9/5): -
• Md Arikul (10/5): It was really good ! - Everyone was very concerned! Every location is very near as per my experience!
• Manish (4/5): - nothing
• Goutam (8/5): Good experience, will like to make special mention about the staff at Breakfast and at the Reception - Excellent location Wonderful Breakfast spread Excellent staff, very cooperative, always attending to our requests with a smile Room was good size, comfortable bed WiFi was slow and was getting disconnected repeatedly The neighborhood was not very pleasant with an abandoned house overlooking one side of the property
• Shafaq (8/5): -
• Sachini (10/5): -
• Ansarullah (9/5): -
• Ansarullah (9/5): -
• Rahul (10/5): -
• sharma (8/5): -
• Ratnesh (8/5): -
• Aditya (8/5): Pleasant stay. - Wide spread along with taste and quality.
• Kumar (10/5): - Hygiene and courteous service
• Sobhana (9/5): -
• MOHAMMED FAYYAZ (10/5): -
• SHUBHAYU (10/5): Would always recommend this place highly and come back to stay as: - Very decent spread and absolutely amazing service. The staff was super caring and extremely courteous and the quality and taste of the food was really good Nothing, except one night we had a bunch of noisy neighbours which we complained to the front desk and was sorted to an extent that the hotel had control over
• elisabeth (9/5): - Zeer vriendelijk en behulpzaam personeel. Lekker eten in de restaurants.
• Laura (10/5): -
• PRATIK (9/5): Excellent stay; highly recommended - The main asset of this hotel is its location—it is very central and convenient. I stayed for four nights during my wedding with my partner, family, and friends. The facilities were excellent, and the rooms were spotless and well-maintained. The breakfast buffet was also quite good, offering a nice local variety. The chef also prepared special local items as per our request. The rooftop pool and lounge were especially enjoyable and added to the overall experience. There were some minor water issues in the bathroom, which ideally should have been addressed before the room was assigned. However, once we informed the staff, they were very prompt and efficient in fixing it.
• Suva (6/5): good for short stay , highly recommend food though prices are quite exorbitant. - Breakfast food quality was very good, all chefs & assistance staff were very helpful. Shout out to following staff who were manning breakfast service - Dolly, Arpita & the chefs helping with ad-hoc items. 5 star for cleaning duties - Ria. Last but not the least although they have a very small gym with minimal equipment, 5 star for highly helpful gym instructor Rajkumar Das. Rooms are very small and cramped, in general not recommended for one who suffer from claustrophobia. Also general ventilation was poor and common corridors were smelly.
• Anindita (10/5): -
• Arundhati (9/5): Relaxing staycation - Good ambience. Beautiful room and bathroom. Helpful staff
• Nm Fashion (10/5): -
• pulin (8/5): -
• Amit (10/5): -
• Shuborna Chowdhury (8/5): Not bad. - The hotel facilities were fine. Some stuff were excellent in general though some seems needed training. The food was somehow okay. To be honest, Kolkata hotels of this level usually offer far more better food. Was a bit disappointed. But The location was very convenient. The adjacent area had many beautiful cafe, eatery, boutique shops, brand chains besides traditional local markets. May be will be back if I need to live in that area again. Not enough restaurants in the property. Nothing 24 hour except room service. Food was not as good as other 5 stars of Kolkata. Staff at the rooftop bar was not attentive initially - had a feeling, they didn’t like a single lady at late hours. But I had arrived that day and nothing else was open at the hotel. So I asked about the failure and they tried to compensate. Still
• Birgit (10/5): - Sehr schönes, modernes Hotel. Alles sauber, sehr freundliches ubd hilfsbereites Personal. Uns hat besonders die Dachterrasse mit Restaurantvund Pool gefallen.
• Rhonda (9/5): -
• Sri (5/5): - Ease of checkin Smell in the passage, Iron box was not up to the mark, Spa was not nice
• Al (8/5): Great but a bit noisy - Nice room. Roof terrace bar and restaurant is great. Too noisy on roof terrace. Why do they think people eating and chatting need thumping high volume dance music playing ?
• Soumya (9/5): Excellent LOCATION - With EXCELLENT Location, nice staff, good rooms, the hotel is a great selection in Kolkata nothing as of now
• Md rafaat ul islam (8/5): -
• Mithun (9/5): Great choice for Kolkata - Good neat and clean hotel with a lot of options. Rooms are modern with a gym and swimming pool.
• KULVEER (10/5): - Beautiful hotel in Kolkata Everything is awesome 🤩
• Rajat (9/5): -
• Chetan (10/5): Boutique hotel in Ballygunge - Very caring people. Good hospitality everybody wants to make you comfortable All good
• Angela maria (8/5): - I letti comodissimi
• Shankar (9/5): -
• Lawrence (10/5): -
• Helen (9/5): Excellent retreat from the Kolkata craziness - Cool, clean, great food, very welcome swimming pool and excellent service from all the staff. It’s probably impossible to stop, but the shower would be better without the bit of mould.
• Monika (10/5): Very comfortable and well serviced - Central and great service
• Alan (8/5): Great escape. - Comfortable room with a good selection at breakfast. All staff were courtesy, friendly and helpful. Unpleasant view from the room. Basic O.J and boiling water for tea not readily available at breakfast.
• Adarsh (10/5): -
• Mukherjee (10/5): Great stay - All about the hospitality Nothing
• Sanjeev (9/5): - Very clean and quiet hotel Not much shopping facility near the hotel
• Cameron (10/5): Excellent hotel with excellent friendly service. - The hotel, whilst large, has a boutique feel. The service from staff was excellent, as was the food, rooms and facilities. Very good value for money. Would stay here again. Nothing to dislike.
• Rahul (10/5): -
• Vicky (10/5): Fab stay. Great location. Excellent and helpful staff. - It was clean. Staff were friendly and accommodating. None.
• Chandrima (10/5): I will recommend it to others and I’d love to stay here again - Excellent property staff are very friendly very neat and clean rooms and a very positive feeling Hotel Can’t really pinpoint anything that I didn’t like. Maybe the coffee shop needs better sitting arrangement.
• alberto (9/5): -
• Rajnish (10/5): Loved it. Strongly recommend. - Small hotel and absolutely in the middle of city. We were upgraded to half board and the dinner food was sumptuous and tasty. The front desk, domestic and restaurant staff were very friendly and helpful. Nothing really
• Georg Johannes (10/5): - Don’t miss the breakfast!
• Tarushi (9/5): - Amazing breakfast menu. Very good food and great options.
• INDRANIL (9/5): excellent - all perfect entry drive- narrow road to location but that cant be helped
• Richard (9/5): Very good clean and modern hotel with excellent service. - Clean and modern with very friendly and helpful staff. All the facilities you could wish for without being excessive. Loud night-club/party music teaching up to the guest rooms on Friday and Saturday nights. Was over by midnight though.
• Ivelina (9/5): - Loved the staff, especially at the breakfast.
• Michelle (10/5): -
• Rituparna (9/5): Great stay experience - The property is located at a very good location with major attractions just away 20-25 mins by cab/taxis. The property in totality was very good with amazing breakfast options ranging from American to Indian. The staff is super courteous and take care of your requests!
• Aninda (10/5): Great location to stay in Kolkata - I like the location of this property. One can enjoy great vibes of the city. Breakfast is very good.
• Dipak (9/5): -
• Shohini (10/5): -
• Siddharth (10/5): -
• Rajat (10/5): A very pleasant find - Nice, cosy, comfortable Hotel. Excellent service. Good food at Yayavar restaurant. Excellent location
• Mukesh (10/5): - Its location and courteous staff
• Ashootosh Patel (9/5): -
• Kesang (9/5): -
• Kingsuk (10/5): -
• Сергей (9/5): - Прехосходный завтрак и великолепный ужин! Очень удобные кровати. Потрясающе внимательные люди, которые работают в этом отеле. В отеле проходят шумные мероприятия. Это нужно учитывать тем, кто любит тишину, поскольку мерояприятие завершается в 23:00, но его последствия выходят далеко за рамки здравого смысла.
• NISHANT (9/5): Comfortable but pricey stay - Well-maintained hotel with very attentive staff. Obviously a new property with a lot of care taken through the customer induction process. I was there for barely a night but didn't try the food. Found the location very unique, the bed most comfortable and the lighting very good. There was no rush to check out at the appointed time. Cost is on the higher side for the quality of room and the amenities included. Nothing else.
• Fernando (9/5): - Hotel nuevo, moderno. Zona de desayuno agradable y buen desayuno Buena ubicación
• sangeeta (8/5): Great -
• Hema (9/5): Wonderful guest service . - The staff were courteous and very helpful , front office staff went out of their way to assist with any requests, excellent breakfast buffet , room was clean and very comfortable. Distance to the airport and other attractions, however the hotel arranged transport and made our stay wonderful.
• Aashi (10/5): -
• girija (10/5): -
• Narendra Rajamanohar (9/5): Good - Very Good AC Air throw setting
• AVNEET KAUR (9/5): -
• Andrew (10/5): Relaxing refined - Everything was state of the art Nothing
• Naaz Sunny (10/5): Excellent choice - Property is clean and well maintained. The bed was very comfy and the staff very attentive and kind. Nothing
• Mahima (10/5): - amazing and really superb, loved my stay
• Singhi (10/5): -
• Suzanne (9/5): -
• Mette (10/5): A comfortablequiet base, away from the hustle and bustle of lively Kolkata. - The rooms and beds are comfortable and we did not hear noise from outside our room. Climate control was also good. Breakfast was excellent! We really liked the location , traffic around the hotel was reasonably calm. With the size of the hotel it is difficult to expect personal touches, the atmosphere is business like, which is fine. Pricey
• Bird (9/5): fab - friendly staff and amazing breakfast some night loud music from the bar
• Chadma (8/5): Overall quite satisfied - Staffs are courteous and helpful Restaurants foods good Wish the location could have been in a rather Quieter place for our taste but never mind that may be quite satisfactory for others
• INDRANIL (9/5): Pleasant comfortable convenient - Location. Best 5 star for anyone focused on South Calcutta Layout of the suites
• REENA (2/5): -
• Silviu (8/5): -
• Abhijeet (10/5): Sehr aufmerksames Hotel, alle Mitarbeiter sind immer freundlich und hilfsbereit. - Mega Stadt Hotel, die Gegend war für uns optimal. In der Alten Kalkutta Gegend.
• Shyamali (10/5): -
• Pravin Sethia and mrs Kalpana Sethia (10/5): -
• Morneau (10/5): Amazing! - Very clean. Staff was attentive Nothing
• Shyamali (10/5): Kolkata - Central Location. - Everything , especially the room , staff, breakfast and 1st floor cafe/bar were exceptional. Perfect central location for visiting family, restaurants and shopping. Unbeatable.
• Diya Nair (1/5): bad - they refused to refund the earlier booking money. they refused to refund the earlier booking money.

Photos