One Querétaro Aeropuerto Hotel

Location: Av. México #1 Int. 2, Col. Palo Alto. El Marqués, El Marques, QUE, 76240, El Marques, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Luggage storage
• Continental breakfast
• Elevator
• Free breakfast
• Safe-deposit box at front desk
• Smoke-free property
• Free self parking
• Free continental breakfast
• Free buffet breakfast
• Ballroom

Rooms Available

• Superior Room

  2 Double Beds

  172-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Superior Room

  1 Queen Bed

  172-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• Leticia (6/5): - not to good
• Robert (10/5): - Add an airport shuttle.
• jennifer (2/5): - Air conditioner was not working at all !!!! Hot hotel inside don’t stay there unless yoh love the heat , The staff was very friendly and ended up switching our room but it was not working in there as well ,
• Marcio (10/5): - Difficult access, unless you’ve been there before. Bad smells road side very noisy.
• Marcela (2/5): - The hotel is in terrible condition, dirty, horrible rooms, dirty sheets, bad smell, It is in an unsafe area, surrounded by an industrial area, the worst hotel I ever stayed! Is not worhbthe 80 DLLs!
• Orasio (2/5): - .
• Abraham (10/5): - Absolutely great place if you just need a place to sleep and prefer to be as close to QRO airport as possible
• Eric (10/5): - Quick and easy. Great breakfast.
• Maria (6/5): - Liked the breakfast.
• Yulia (10/5): - Close to the airport and very good staff.
• Ally (6/5): - This is a fine place to crash near the airport. We had breakfast in the morning. My son got salmonella and ended up in the ER a couple days later. It may not have been from the fruit he had with breakfast, but it’s my best guess. The room was much smaller than pictured. Beds were smaller. It was all clean and fine but definitely not a place you’d want to stay more than a night.
• Cherine (4/5): - There are no tissue / Kleenex provided, and extremely basic. Bare minimal has more than this room. Don’t forget to bring your own toothbrush, cup, tissue , if you choose to stay here. There are No shuttle buses to hotel , and from airport NO UBER/ Didi is allowed. You will need to take the airport taxi which is expensive . You might as well stay in downtown .
• JONG (10/5): - Good
• Francisco (8/5): - Servicios buenos pero locación mala
• Mario (6/5): - Nesecita mas informacion de como llegar
• omar salinas (10/5): - Room was nice and clean. Only thing I dint like was that I had trouble with my room cards to work for elevator and room door and room itself
• Diana (4/5): - El cuarto extremadamente chico, no había hielo
• Zaray (10/5): - Hotel was very convenient. And supper clean
• Luke (8/5): - Close to airport bu difficult to get to with construction.
• Mark (10/5): - Good and simple near airport.
• Patricia (10/5): - Is perfect
• minhao (8/5): - Not many other choices.
• Martin (10/5): - The location
• Gisela (8/5): - The staff was great however the rooms were small and the hotel was hard to find. There was a very limited amount of food places around
• Claudia (2/5): Cheap and extremely basic - Overnight stay to get to 5am flight Low quality beds and linens, one bed didn’t have sheets, had to call to bring some at 11pm. Very small room with less than basics but should’ve notice because of price. Front desk was very kind.
• John (10/5): -
• Juan c (8/5): - I like the fact that hotel is all fenced and they have security 24 /7
• CHRISTINE (2/5): - Very very basic with no amenities and overpriced
• Verified traveler (8/5): - It was what I needed it to be - a quiet place to sleep for a few hours after a travel SNAFU before finishing my journey. Clean, quiet, comfy. Could have used some instruction about needing to put the key card in a slot in order for the electricity/lights in the room to work. Solid experience overall.
• Daniel Eduardo Rodríguez (10/5): - Good for a night stop if you need to travel
• Eiichi (4/5): - Despite close distance to the airport, there’s no shuttle service. Cannot use Uber due to inconvenient road conditions and/or directions.
• Heather (10/5): - Great breakfast! Friendly staff.
• Miguel (10/5): - tiny rooms
• Juan (2/5): - The property was closed off from the main road due to construction. It did not look like there was an end to it.
• Jose (8/5): - Good
• Peter (10/5): - It’s great for what it is. There aren’t many options on this stretch of road. A guard was on duty to watch my car, and the staff were excellent. I’d stay here again.
• Miguel (10/5): - The service is excellent
• Laura (2/5): - Recerve una noche y no fue una buena experiencia ya que una de las camas se veia que ya alguien avia dormido en ella y la de limpieza solo medio acomodo las mismas sabanas se notaba la diferiencia entre una cama y la otra que si estaba apropiadamente tendida. Otra cosa las readers son un desastre el agua corre para todos lados incluso fuera de ella y no abia manera de acomodarla. Definitivamente nunca volvere a un hotel de estos.
• Lizeth (4/5): - Hotel is about 18 min to airport however the elevators need to function better we had a lot of issues going up and down , as well as out Ac unit was not working properly so it was very hot to sleep at night
• Rogelio (10/5): - The close proximity to the airport was the main reason we chose this hotel.
• Teresa (2/5): - I DID NOT LIKE THE FACILITY AT ALL. IT WAS CONFUSING TO GET TO THE PROPERTY. UNPAVED STREET TO THE HOTEL. IT WAS DARK AND SCARY. THE FRONT DESK LADIES WERE VERY LOUD AND SHOWING INAPPROPRIATE BEHAVIOR WITH SOME OFTHE PATRONS. THE FOOD AT THE RESTAURANT WAS OK, BUT YOU HAD TO TAKE IT TO THE HOTEL, UNLESS YOU HAD THE ENTIRE BUFFET. THE ROOM WAS CLEAN BUT THE BEDDING VERY, VERY MODEST. THE PRICE WAS NOT MODEST OR APPROPRIATE FOR THE QUALITY OF THE ROOM. THE TAXI TO THE AIRPORT WAS EXPENSIVE IN RELATION TO WHAT WE PAID FOR UBER FROM OUR HOUSE TO THE HOTEL. OVERALL, BAD AND I WILL NEVER USE THIS HOTEL EVER AGIAN.!!
• Susana (6/5): - Noise, and mold on curtains.
• rosa (8/5): - place is decent and safe
• Alan (4/5): Disappointing - Sheets were dirty. Bed creaked every time you moved and the cleanliness overall eas very bad. I would definitely not stay here again.
• Sandy (8/5): - Great selection and very professional, friendly staff! Thank you!
• Andy (10/5): - Very close to the airport but the area does not offer services
• Blanca (10/5): - Nice hotel not such a great location
• Oscar (8/5): - It’s a very safe place to stay at and be at peace with your vehicle not to get broken into or tampered with.
• Antonio (10/5): Convenient location by the airport - The convenient location near the airport, to the taxis and Uber drivers, then just drive off to whatever your destination takes you! The staff is always dedicated and focused on customer service.
• Del Reanne (4/5): - This room is so noisy we couldn’t really sleep! Add to that the uncomfortable mattress and pillows and you don’t want to stay here.
• ernesto (6/5): - The place is in the middle of an industrial park. Not really for family.
• Eduardo (10/5): - Great hotel for a quick night before flight, 15 minutes from airport, closes hotel to it .
• Pablo (8/5): - Around Roads are in pretty bad conditions
• Angela (8/5): - Great option near of the airport
• Monica (2/5): - We never got there---American AIrlines cancelled the flight--twice and we never made it to the hotel. Couldn't reach the hotel. Paid for the reservation insurance but they don't work on the weekend.
• Juan c (10/5): - Staff was very helpful and breakfast was great! I did not like the area cause the roads are really really bad! Around the property area is very noisy fortunately the rooms are quiet
• Claudia (2/5): - I hardly had any sleep. Extremely noisy including the cars on the road. The faucet had a leak towards me when I would use it. There was a bug walking in the shower. There is no iron in the room. They were able to help me find transportation to the airport.
• Yesenia (10/5): - The room was small but it was clean
• guillermo (2/5): - No ayudan al cliente
• Gabriela (10/5): - Very nice customer service! Thanks the people there make me feel safe. I definitely will come back
• Derrick (6/5): - Very small room, but nice enough. Needed more pillows.
• Gerardo (4/5): - A/C out of service
• Moses (8/5): - Proximity to airport. Check-in process was seemless.
• Miguel A (4/5): - Noisy
• Kati (10/5): - Great breakfast
• Gerardo (2/5): - They charge me more when I got there when I put 4 people and the beds super small and hard For what I pay is tooo much money I don’t recommend them at all
• ALICE (10/5): - Very close to airport. Convenient
• Marisol (8/5): - Close to the airport is convenient
• Anjelica (4/5): - I would not return
• Martha E (10/5): - Conveniently located near airport.
• Rogelio (6/5): - Very small rooms. Air dryer was broken. Not enough wall outlets.
• Juan Gregorio Chavez (10/5): - Good
• Ramiro (6/5): - Access to property not good streets near by need a lot of work, potholes as big as your heard no warning signs.
• Robert (10/5): - A very nice historic experience
• Moses (4/5): - Proximity to Airport
• Sanjuana (10/5): - Nice comfortable .
• Josue (10/5): - Was a nice a close place to stay at and close to the airport was great
• Paul (6/5): - In an industrial area and is beside a major highway. Very noisy
• Jason (10/5): - Busy area on highway but clean and close to airport.
• Barbara (6/5): - There were only a couple of electrical outlets available and nothing near the bed. The property is older, and that's ok because it's clean, but charging a phone and a laptop is the very least they can do to compensate. Having said that, it's inexpensive and I would stay there again. .
• Conrad (8/5): - Good place for an overnight stay.
• Daniel Rodríguez (10/5): - Good
• Jose (10/5): - Everything was good besides the location of the hotel scary arriving at night and hard to get to for newbies
• Federico (10/5): Convinient location - It is a very good option for a short term trip, the breakfast food was excellent and the customer service was great!
• Yadira (8/5): - Las calles para llegar al hotel están poco transitables.
• Brittany (10/5): - Would stay again....
• Verified traveler (4/5): - It was very cold and the room doesn’t have a heater
• Luis (8/5): - I LIKE THE HOTEL IS CONVENIENT CLOSED FROM THE AIRPORT THE ONLY THING I DIDN'T LIKE THEY CHANGE MY RESERVATION I RESERVED A Double bed and they gave me a single bed room
• Craig (8/5): - Was just there one night, to be closer to the airport for an early morning flight. Comfortable and quiet inside. Good water pressure in the shower. Next to a restaurant, which was good, as there were no other places to eat outside of the hotel. Staff was very nice. Be prepared to speak Spanish. It will help a lot.
• Salvador (2/5): - En recepción muy mala atención del personal, muy mala atención al huésped.
• Shahin (4/5): - I wouldn't stay there. The pictures on the advertising are deciving.
• Crisanto (10/5): - Safe
• James (8/5): Confrim that they will take you service animal - We brought our service dog as the web site and the initial person on the phone said they were allowed. The general manager sent someone to tell us the dog had to sleep outside. We said no, as he was a 43-pound service dog. They then relented. The staff was very attentive (other than the above) and were able to make sure that we had a taxi for our 3:30 AM departure to the airport.
• CARLOS (8/5): - Esta un poco escondida la entrada
• rosalinda (10/5): - Close to the airport
• ogt19 (6/5): Average stay - I booked this hotel due to having an early flight and there aren't many options close to the Queretaro hotel. The hotel had trouble confirming that my booking was prepaid, but were able to figure it out after about 10 minutes. The TV did not work and calls to reception were not answered. The hotel room itself is very basic, but good enough for a one night stay. Dining options closeby were minimal other than a short walk to Tim Hortons and a gas station. The restaurant at the hotel was closed. Other than being close to the airport, the location was on the side of a busy highway. I would probably seek other options next time.
• Adriana (6/5): - There was no food in the property or to be deliver because of the area!!!
• Juan (6/5): Just Ok. - The Hotel is supposed to be close to the Airport but in reality its 12 minutes away and Uber's are unable to pick you up there. Due to the Hotels location, there is no place to walk to that is close. There were no tissues in the room, and the pillows were so thin that it made it unconfortable to sleep.
• James (10/5): - Close to the airport, spartan but clean and safe. Excellent staff
• Verified traveler (2/5): - Dump. More like a prison. No food nearby and cannot leave property. Stay farther away from airport…

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