Fairfield Inn & Suites by Marriott Vernon

Location: 5300 Anderson Way, Vernon, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Wheelchair accessible
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Secured parking
• Casino nearby
• Swimming nearby
• Water tubing nearby
• Bicycle-friendly property
• Bulk dispenser for toiletries

Rooms Available

• King Studio with Sofa Bed

  Featuring free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The studio has tiled floors, a seating area with a flat-screen TV with streaming services, a coffee machine, a wardrobe, as well as a sofa. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Studio with Specialty Bathtub and Sofa Bed

  Offering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The studio has tiled floors, a seating area with a flat-screen TV with streaming services, a coffee machine, a wardrobe, as well as a sofa. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Studio, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  Soundproofed room

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - LED television with premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Premium bedding and blackout drapes/curtains

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Closed-captioned TV

  Eco-friendly - Recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Hypo-allergenic bedding available
  • Free Local calls
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)

• King Room

  Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room offers a coffee machine, a wardrobe, a tiled floor, a carpeted floor and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room

  A mini fridge and a coffee machine are featured in this air-conditioned room. Free Wi-Fi, a 32” flat-screen cable TV and a desk are included.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Additional toilet
  • Tile/marble floor
  • Alarm clock
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room with Bathtub - Mobility Access/Hearing Accessible

  Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room offers a coffee machine, a wardrobe, a tiled floor, a carpeted floor and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Room with Two Queen Beds

  Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features a coffee machine, a wardrobe, a tiled floor, a carpeted floor and a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible

  Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features a coffee machine, a wardrobe, a tiled floor, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Room with Two Queen Beds

  A mini fridge and a coffee machine are featured in this air-conditioned room. Free Wi-Fi, a 32” flat-screen cable TV and a desk are included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Additional toilet
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Studio with Sofa Bed

  Offering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The air-conditioned studio offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Roe (8/5): -
• April (5/5): Would go again because of pool and good breakfast. Upset by cold shower but I’ll get over it. - The pool was great and slide was very fast. Crib was provided and in room upon our later arrival which helped with less luggage for us to bring and made bedtime easier. Good cheesey eggs and overall breakfast. Shower was ice cold. Had expensive family photos booked for this trip. We all had to shower in literal ice cold showers. Complained to front desk and they said they would have it looked at. Waited an hour but we really had to get going so forced children and ourselves to shower in the cold to be ready in time for the photos (baby didn’t get to shower or bath unfortunately). That was super disappointing and not a great way to start a very busy day. That night there was hot water for showers but we didn’t really need them so much by then. No garbage bags. We have a toddler and a baby in diapers. Asked down stairs front desk and he had none… the garbage cans in the rooms didn’t have any in them either which was strange. No trays to bring food up to our room. We have young children and going down early morning with everyone to eat sounded like a nightmare. We wanted to eat in the privacy of our room while getting ready for the day. No trays. Had to carry up all our food on flimsy paper plates. Second trip for drinks and coffee…
• Valeria (10/5): - Supper accommodating and friendly, I asked them to get into the room before to decorate it for my partner and they did everything to help me, nice hot breakfast!
• Hari (3/5): - Hotwater not provided, Body wash and shampoo not provided
• Fern (9/5): -
• Korohoda (1/5): - We arrived with a confirmed reservation after a long drive, but after 1.5 hours of waiting, the hotel still could not check us in. Late in the evening, our family had to search for another hotel. The staff was unprofessional and not helpful at all. Extremely disappointing experience, especially for a Marriott property. We arrived with a confirmed reservation after a long drive, but after 1.5 hours of waiting, the hotel still could not check us in. Late in the evening, our family had to search for another hotel. The staff was unprofessional and not helpful at all. Extremely disappointing experience, especially for a Marriott property.
• Brenda (9/5): Good - Comfortable
• Jenn (10/5): -
• Chaput (7/5): Nice room and good staff. - Good breakfast and location. Bed was never made and room never or poorly cleaned. Garbage and recycling were overflowing.
• Daniel (10/5): Great stay overall - Great short stay, excellent breakfast All good
• Tatiana (8/5): -
• Hailey (8/5): -
• Miranda (4/5): Not satisfied and probably won’t return unless they decide to make it right. - Location and we have stayed here before and it was perfectly fine Our room is as not clean. I found someone’s else’s soap in shower upon arrival. The conditioner and body wash bottles were completely empty on wall in shower which made me believe the bathroom was not cleaned at all besides towels. There was garbage under the hide a bed. No proper sheets for the hide a bed even though our reso we needed the bed. It made me question the cleanliness of ever thing in the room. I spoke to front desk as soon as we noticed. I also spoke in morning and she assured me they would do something. Well they offered 15% off and that’s not good enough for a dirty room. You don’t book into a hotel to question the cleanliness especially not a nice newer one like the Fairfield I was hoping they would make it right. Offer a free night a better discount. Something to make us want to give them another chance.
• Barbara (10/5): Comfortable beds. Front desk staff were super nice - New and location. N/A
• Carla (10/5): - Smelled amazing , clean comfortable, pool exactly as advertise. Rooms were big and price point was great. Can’t say anything bad
• Kevin (10/5): I will stay there again. - The room and facility was very clean and well appointed. It was located near the highway which made it convenient. There were several places to eat nearby so we could easily walk to dinner. nothing. It was quiet and restful.
• Carolyn (8/5): - Good breakfast. My partner did not like the coffee but there is an excellent coffee place across the street.
• Heather (10/5): Would definitely return - Good choices of healthy food and clean dining area Noisy bar fridge in bedroom
• Susan (10/5): - Clean and comfy bed Nothing
• Karen (9/5): This is our favourite place to stay when in Vernon. It’s within walking distance of some great restaurants and if you’re - The rooms were very nice and the staff was great. They were able to answer all their questions and even though we had a little problem with the television, they jumped right on it and had it fixed in no time. The breakfast wasn’t bad, but I definitely would’ve liked a few gluten-free options
• Cody (10/5): -
• Daniel (9/5): Parfait pour un séjour pour le ski en famille - Très bien situé! Près de la montagne de ski Silvertar et de nombreux restaurants à proximoité. Bon petit déjeuner A part le café que nous avons trouvé fade, tout était très bien.
• U1221ZMmichaels (2/5): Does Not Live Up To Marriot Quality - Update: I finally got back the money that they wrongly charged my credit card. All it took was one week’s worth of effort, hours on the phone with the hotel, the head office and others. Threats of filing a complaint with the head office (which was a total waste of time as they basically said that the Fairfield Vernon would investigate itself), calling Visa and asking for a chargeback, and filing a complaint with the Better Business Bureau seems to have finally woken them up. Still, zero communication from the hotel manager Ashley. No apology, no admitting a mistake- nothing. Considering this is a Marriott Fairfield hotel, it is an absolute joke and you do not want to stay here if this is how the management of this hotel behaves. I stay at Fairfield Inn locations whenever possible- particularly the Penticton and sometimes Kelowna location. I very much enjoy this hotel brand. I have an upcoming trip to the Okanagan this spring and booked a one night stay at the Vernon Fairfield. I have since canceled it. Earlier this week I rebooked my room (fully refundable as I paid a higher rate) to a better one and even though I chose the refundable “pay when checking in” option a preauthorization appeared on my card. For an entire day I tried calling the hotel with no answer and no ability to leave a voicemail. The preauthorization is now a charge on my credit card. I called back the hotel today (4 days later) and was told their phones had been out of service until just this morning. I asked about the charge on my credit card, and unlike other charges which show I have booked through a third party (hotels.com) this charge was from Fairfield Vernon. After some discussion with someone at the front desk, it seems that the hotel erroneously charged several guests credit cards (for future stays). I was told that the manager "was working on it". SHAME ON YOU for not calling the clients that you improperly charged rather than making them chase you for reimbursement. What do you think goes through a guest's mind when they get charged for something they shouldn't have been charged for, and then when they try to call you to resolve it, they can't ever get through? This entire experience falls incredibly short of the professionalism that I am used to when staying at Fairfield properties I have canceled my reservation and I will EVER stay at this particular property in the future. The cost of hotels in this province is a JOKE, and if I am going to be paying the hundreds of dollars per night that I am paying to stay at a Fairfield, the very least they can do is respect my continued business and also respect their clients enough to get ahead of a problem and contact the guest rather than making that guest chase them. VERY poor management. Everyone has problems at times, but you completely dropped the ball on how you handled this. And the stupid thing is, I NEVER book a hotel without reading reviews. I didn't read the reviews for this Fairfield location, and they are HORRIBLE. Unsanitary conditions at hotel, history of overcharging guests, safety and drug issues. And the worst part? No responses from management which shows they clearly do not care. Sleep in your car before you stay here. You'll be better off.
• geartwins (9/5): -
• Darryl (8/5): Clean hotel with breakfast - Property was clean and good location. Our room was located next to the heat pumps do some noise.
• geartwins (9/5): -
• jim (3/5): disappointed , pool slide and hot tub not working - adequate breakfast, variety, staff courteous, carpet had not been cleaned in a long time , many stains
• Upneet S (10/5): -
• Fazilat (2/5): Not satisfying - Jacuzzi was not working at all, for $200/night stay it’s completely not worth it, rooms are like motel, breakfast was way better when they first opened. Now it’s just money grab. Iam expecting functional utility, shower head was horrible, definitely 1star.
• Robert (6/5): - The breakfast was not good but the coffee was good The sausages were gross the hashbrowns were cold there was no bread for toast
• Chris (8/5): - Breakfast was great the pool was fantastic. We stayed on the long weekend so it was a bit noisy above us. Overall good stay. The upstairs room was loud.
• Cathy (7/5): - the bed in our room sagged towards the middle and the pillows were terrible. Breakfast was not bad but the hot sausage and potatoes went in the garbage.
• minoo (5/5): It was a good exprience. - The breakfast was not good.
• Glenn (10/5): -
• Karine (6/5): Séjour correct - Hôtel propre en général, chambre correcte, wifi appréciable pour le travail Lit très mou et qui renfonce, oreillers avec taches douteuses, rideaux déchirés dans ma chambre. Déjeuner très ordinaire.
• Crystal (3/5): I would not stay at this hotel again. - The location was good. Not many options for breakfast, only one waffle maker for all guests so have to wait a long time. Other prepared breakfast items were not fully cooked through and were cold. Our bathroom was not cleaned properly. The rooms were way too warm and we were not able to adjust the temperature or even open the window enough to cool it off. For the amount of money spent per night, I expected the breakfast to be better and the room to have A/C
• Trudy (9/5): - How close it was to all amenities. Fan in bathroom ran continuously and was hard to sleep.
• Diana (1/5): No sleep as we were so cold. - Great location and hotel has the pool and waterslide. Staff very friendly . Temp in room registered 70 F but blew cold air throughout the night. The bedding was too thin . We were freezing the whole night we had to wear our coats to bed ! Also not pet friendly yet hall and suite carpets stained. Some trim in room ripped off . Hair in sink. Tissue box empty. Four coffee pods only two coffee condiments no tea. We were a family of four and booked suite in Oct for Dec. Family member is 90 yrs old with mobility issues and I stated that and requested a suite close to elevator . We were given a suite at the very end of hall . A long walk for a 90 yr old. Breakfast ran out of fresh fruit and yoghurt. Sausages were blue and wet. Bagels were stale and hard . My Boston terrier had to stay in car overnight in -9 temp . So ridiculous considering all the stains ! Never again and I will not recommend this Vernon hotel.
• kirk (5/5): -
• Yuki (1/5): - Cleanliness They had a problem with my credit card. I overpaid and they are not getting back to me about it
• Hunter (9/5): - The girls at check-in were really nice and funny. The tv was slow as hell to respond to commands.
• Carol (6/5): Ok - The staff were wonderful. Disappointed there was no usb plug to charge my phone, breakfast was just not good. A used coffee was left in the machine. Don’t know if I will consider this location on my next trip to Vernon See above
• Shane (7/5): Pleasant stay as a first time visitor to Vernon - Very clean and staff were warm and welcoming on arrival. The location is very convenient for restaurants, cafés, and some entertainment. Downtown is a 5-10min drive. Quite dated inside, with the bathrooms showing age.
• Corey (10/5): -
• trishbreithaupt (2/5): Buyer Beware - It is a complicated story and it has been escalated THREE TIMES. The hotel was mediocre. Lightbulbs burned out, ice makers broken, toilet not working. The main part though is that I was OVERCHARGED by just over $400. No one will return my numerous calls from the hotel. Central reservations has CLOSED the case, with no compensation even though they have previously identified the need for a refund. Buyer Beware of this very below standard Marriot Hotel.
• Rossnagel (6/5): - Check in staff were very friendly and helpful The carpets in the dining room looked filthy and the breakfast was not great.
• lance (3/5): -
• Ron (9/5): -
• guest (6/5): - My room was ready at 1 that was great! The bed was very uncomfortable and the breakfast at holiday inn is much better. Sorry I prefer the holiday inn
• Joshua (8/5): - Good location. With our window open traffic was pretty loud but not a big deal. Bed was comfy, good breakfast options! We had a couple towel/linen with marks which made me wonder how clean it was, however nothing that would keep me from returning
• Kathleen (8/5): - Up to Marriott standard. Free parking was a plus after our Vancouver experience of charged parking.
• Adventure604334 (4/5): Disappointed and run down. Avoid the breakfast. - Hotel is quite run down for a Fairfield inn & Suites. There isn’t much of a cleaning team for the common hallways. Ice makers all smudged and dirty damaged walls and corners. The same things carried into the room. Light didn’t work when I entered the room, the bathroom has oily “stuff” that looks like was sprayed on the ceiling. An access whole was covered up with a plate that has half fallen off. Some of the molding was missing near the shower. Generally not cared for. The whole room needs some “care”. The worst part though? The staff just doesn’t care. They have this person who barely understands English at the front desk. She said she would get the light fixed, but no one came yesterday. I don’t recommend staying here for the breakfast either. It’s just slop. Uncooked white mush for hasbrowns. Gross sausages that may have been “warmed” up, also not cooked. They had zero color on them. Their eggs were those omlettes folded in half with fake cheese inside. This place is so cheap they cut those in half and then all the fake orange cheese was melted out of the omelette. They also had some plain eggs that I wouldn’t have served my dogs. The rest is all carbs & sugar which I don’t even look at. I am normally a Titanium member, didn’t quite make it last year, but will again this year. Debating if it’s worth it as if this is their quality of hotel I’d rather choose a different option.
• David (8/5): - Large quiet room, clean and the bed was very comfortable
• lennie (10/5): - Very easy parking nice clean rooms and quiet
• Yan (6/5): - Everything about this hotel was good other than the bathroom could have used some maintaining. There was black mildew along the edges of the bath tub, the faucet spout in the bath tub had almost completely fallen off and the shower head was barely spitting water as if it was almost completely plugged. Other than that, the staff was friendly, the rooms were clean and the bed was comfortable.
• Rhonda (10/5): Great location and wonderful hotel - Rooms were great
• Katalin (10/5): -
• Anoosh (8/5): -
• James (6/5): - No breakfast variety. Same hot selection two da ya in row. Plumbing problem in room. Overpriced for quality of say.
• Amanda (9/5): -
• Chaylene (10/5): - Best place.
• Nicola (10/5): - Great hotel, very convenient
• katielY7325QL (2/5): Horrible place to stay - Dirty room, stains on the bed, found hair in the shower. Would never go back. Looks nice from the outside but the staff is rude and my room was disgusting.
• Victor (7/5): -
• Cate (2/5): -
• Kay (8/5): -
• Stefan (10/5): -
• Gordon (10/5): Nice King Suite - Hotel is in very good shape, maybe 10 years old. Pool and waterslide was excellent for 7 yro. Breakfast selection was excellent, with waffle station, sausages, eggs, and hash browns with all the regular cold choices. Decent coffee, juices, and yogurts. Would stay here again. Did find booking online cheaper than going phoning Fairfield reservation desk.
• Andre (8/5): Have been many time, will continue to return - Consistent Bed was too soft for me.
• Michael (3/5): Living off the brand and NOT the quality of service! - Ok First, TV service is terrible, no “guide” except for Channels that are available. No guide of programming. Looks like they were “on the cheap”. The morning buffet is similar, I was told they have the proper tools to provide better quality.
• Billie-Ann (8/5): -
• Linda (10/5): - Very nice clean and pool area was kept up as well
• Bradley (10/5): Great alternative to pricey Kelowna - Newer hotel; clean; decent breakfast. Close to coffee shop and restaurants
• Maja (7/5): - Gute Lage, komfortable Matratzen für einen guten Schlaf.
• Ezov (7/5): סך הכל סבבה - חדר גדול מקלחת גדולה מקום לעבודה הווילונות היו לא תקינים
• Ross (8/5): - Good breakfast included.
• Verified traveler (6/5): subpar... - i arrived just after 5pm and they told me my room wasn't ready - check in is at 4pm so not sure why my room wouldn't be ready. They were able to find me a different room. Staff were nice. My room was a bit gross though - little details matter like cleaning the walls and bathroom door and floor would be a great thing to do....
• olebiscuitbarrel (9/5): A clean comfortable hotel, ideal for families, small groups of friends or couples. - I only had coffee and orange juice and they were good. I saw there were only paper plates and bowls at breakfast. Not really a favourite of mine.
• Nick (10/5): - This hotel is a repeat for us!
• Leesa (10/5): - Room was great, very clean and comfortable
• Nathan (9/5): -
• Brenda-Lee (10/5): - The location is perfect for getting around Vernon.
• elisabetho620 (2/5): Room was previously enjoyed without being cleaned and amenities are broken - Stayed here more than a few times and every time is a new minefield of gross things. This time there was hair all over in the tub top to bottom with the same hair in the sheets and rice in the in bed. Leads me to ask did housekeeping shower, sleep and eat in bed in the room before my arrival! Blow dryer didn’t work, dirty shoe prints on the bathroom floor, conditioner was out (toiletries in the shower being out is a constant here so pack your own!!!). Ice machine on the 4th floor still not working. Jets in the hot tub also still not working, with lots of sand and gravel in it.
• Brigitte (7/5): - Bequeme Betten, nettes Personal, schöne Einrichtung, gute Lage Das Frühstück ist schrecklich! Also wirklich dass man so etwas anbietet… eine unglaubliche Frechheit
• carol (10/5): - Clean, comfortable and quiet
• Evan (7/5): -
• Gary (4/5): - There was a power outage. Staff seemed ill prepared. all the emergency lights in hallways and stairs were not working > Staff new about the problem but offer no solutions. ie flashlights, candles etc. Not impressed.
• Zohreh (6/5): - The concierge was friendly. There was a bad smelling in the closet and in a room. Also there was sharp
• Shadi (10/5): - Good service and good location
• MARIIA (3/5): -
• Sheila (10/5): Great place to stay in Vernon - Cleanliness Everyone was very friendly and helpful Breakfast was excellent Location was great and easy to get to I had trouble turning down the cooling TV was a bit of a challenge
• Geczi (7/5): - bathroom left dirty and when i asked houskeeper to vlean it she said their work hours ended and they can’t do it
• Lorne (10/5): - Efficient and timely
• Kerry (8/5): -
• May (10/5): - It’s nice that everything is so close and our room is spacious and quiet. We had a great stay.
• Alexander (6/5): Frustrated - I’ve stayed at this hotel a few times and it’s starting to show some wear. Our air conditioner didn’t work right on our first night but they did not want to change my room, very frustrating. However in the end after i got a bit mad with being told no they moved me. Don’t understand why it came to that.
• Michael (10/5): - Was only there for 6 hours but had stayed there before. Clean and quiet.
• tochukwu (5/5): -
• Francoise (7/5): -
• Glenn (10/5): - Great place!

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