Bird-in-Hand Family Inn

Location: 2740 Old Philadelphia Pike, Bird in Hand, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Lift / Elevator
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Table tennis
• Shared lounge/TV area
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• ATM/banking
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Golfing on site
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Reception hall
• Exercise/lap pool
• Secured parking
• Golf cart
• Swimming nearby
• Charcoal grill

Rooms Available

• Deluxe Queen Room with Two Queen Beds

  Guests will have a special experience as the quadruple room offers a hot tub. This quadruple room is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a private entrance, a wardrobe, as well as a safe deposit box. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Air conditioning
  • Desk
  • Seating Area
  • Fan
  • Washing machine
  • Heating
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Tumble dryer
  • Wardrobe or closet
  • Clothes rack
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Socket near the bed
  • Adapter
  • Single-room air conditioning for guest accommodation

• King Room

  Guests will have a special experience as the double room provides a hot tub. This double room is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a private entrance, tumble dryer, as well as a sofa. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Desk
  • Seating Area
  • Fan
  • Washing machine
  • Heating
  • Private entrance
  • Sofa
  • Tumble dryer
  • Clothes rack
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Cots
  • Socket near the bed
  • Adapter
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Room with Two Queen Beds

  Located in the pool building, this room has a private entrance, tile/marble floor and tumble dryer.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Air conditioning
  • Desk
  • Seating Area
  • Fan
  • Washing machine
  • Heating
  • Private entrance
  • Tile/marble floor
  • Tumble dryer
  • Wardrobe or closet
  • Clothes rack
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Socket near the bed
  • Adapter
  • Single-room air conditioning for guest accommodation

• Standard Double Room with Two Double Beds

  This room offers ironing facilities and an private bathroom with a hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Tumble dryer
  • Coffee machine
  • Outdoor furniture
  • Clothes rack
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Cots
  • Socket near the bed
  • Adapter
  • Single-room air conditioning for guest accommodation

• Standard Queen Room with Two Queen Beds

  Featuring a flat-screen cable TV and climate controls, this room offers ironing facilities and an private bathroom with a hairdryer.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Tumble dryer
  • Coffee machine
  • Clothes rack
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Cots
  • Socket near the bed
  • Adapter
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Joseph (10/5): It was relaxing. - Staff was friendly and it was clean. Great location. It was a great location and the staff was friendly.
• Sandra (9/5): Wonderful gem. - Quiet, location, beautiful property. Inside pools and hot tub. Surprised it had a mini golf course and petting farm. Among other activities that we didn't have time to enjoy. Beds were okay little too firm for me.
• Roxanne (10/5): Relaxing quick getaway. - Lots of activities for everyone young or old. Great eating at Restaurant, artisan village was filled with shopping. Nice location, clean, comfortable. Outside pool not open yet.
• Deborah (10/5): -
• Morante (10/5): - Me gustó la atención en recepción y que todo estaba cerca y muy bonito
• Steven (8/5): - My wife really enjoyed the indoor pool.
• Grisel Y (10/5): -
• Bruno (10/5): -
• Janette (8/5): - We loved the coffee and donuts at the Bird in Hand bakery. The rooms were spotless if a little dated. Staff were very friendly and helpful. We chose this hotel because of their pools and hot tub. It was a little worrying to see the water was cloudy in the hot tub and one of the pools.
• Debra (8/5): - Very small bathroom area
• Leanne (10/5): We had a great time and are looking forward to going back soon! - We loved all the things to do that were either near the property or a short walk away.
• Miller (8/5): I would stay again, but I would request a room that had air conditioning that worked - The convenience of a great area to do things. The air conditioning did not work properly. The bathroom could have been updated. It was clean but the tub was very slippery. It had a grab bar, but that was not the issue. It needed a bath mat.
• Richard (10/5): Excellent - It is the perfect stop in the middle of Amish country. The beds are clean and the amenities are plentiful such as the pool and hot tub.
• Douglas (9/5): -
• Zachary (8/5): Very pleasant - The check-in checkout lady was very friendly and welcoming. It was close to a lot of things. And they offered a bus tour which was amazing! They need extra locks on the doors
• Rick (8/5): -
• Lillie (9/5): -
• dream (6/5): - Quiet Wasnt very plowed no foot paths to market
• Barbara (4/5): Staff was super friendly but the bed being so uncomfortable and bathroom so small will not be staying again. - Nice location The bed was sooooooo uncomfortable and the bathroom was so small to shut the door you basically had to straddle the toilet.
• David (10/5): - Everything
• Teresa (10/5): - Didn't like the pillows
• Kevin (10/5): Fun - Clean friendly nice Noisy air conditioner
• Nancy (10/5): -
• McCoy (10/5): - Front staff really friendly. Location was near a lot of shops Complimentary tour was excellent Mini golf not open when we were there
• Marianne (9/5): -
• genaro (7/5): -
• Megan (10/5): -
• perez (9/5): - Bed was uncomfortable
• Jessica (8/5): Great stay! - The Inn was great for families with pools, an amazing miniture golf course, snack bar, tennis courts, very small petting zoo, pretty grounds to walk around, and a great playground. Breakfast was not included. Some upgrades to pool would be nice - the hot tub had a rough bottom that could easily scape feet.
• Melody (8/5): - We love Amish Country and this location is just where we like to be. We can get to anything very quickly. I liked the fact that they have a washer/dryer for guests to use (they do cost), but if you are in the front part of the Inn, you have to drive up to the main building to use them. When we made reservations we ask for a room in the main building, but ended up down front in the older part of the Inn, which is really like a motel atmosphere. Our room was very dated and the bathroom definitely needs upgrades.
• Scarcella (10/5): -
• silva (7/5): - The location is great, close to everything I needed. quiet place, easy access. the room was clean. it had everything we needed for a night of rest. I did not like the pillows, they are small for king size bed. I think you need to change carpet. bathroom door looks like old. the hotel is very confused when it is the first time. but nothing that someone can not solve, I say this mainly in the part of finding the parking place
• Linda (10/5): - The staff were very friendly and helpful. The room was very clean and the bed was comfortable.
• Mary (10/5): - Staff and pool Booking.com communications with me and property
• Vincent (10/5): -
• Barbara (8/5): All in all it was very pleasant - Breakfast was great and all the staff on the dinning hall were super nice. Bed wasn't to comfortable.
• John (1/5): -
• Englishman (10/5): -
• Mike (10/5): -
• Betty Jean (10/5): We are returning customers and are completely satisfied with this property - Quiet and peaceful Nothing
• Melissa (8/5): Great place but early coffee and free breakfast items would really step your place up. - Great location & clean. Farmer’s market next with restaurant on site. No free breakfast. Quick to eat things for sale. Cereal, pastries, milk, & juice. Coffee not available till 7 am or later.
• Megan (9/5): -
• Beverly (10/5): Family oriented environment where you can relax and enjoy your stay -
• F5945SRrobertt (2/5): Poor quality top prices - As we went there previously approximately 8-10 months ago we myself and very close friends as I sold it to them about the food was brilliant,it was obviously the opposite when it our meal's were served the plates seemed smaller, I myself ordered Cajun chicken I said to the waitress is this a "Sparrow breast" the plate was half filled with chips (Which they pride themselves on) my wife's meal of Hake and crushed new potatoes was nothing more than "Mush" our friends that I suggested to join us had what we call "Castell Howell"ready frozen food, what is disgusting is paying top prices for low standard cheap quick fast food plus top prices for drinks, I'm sorry to tell you that if you go there you be better off going for a "wetherspoons meal" slightly better and a lot better.
• 523jeanettem (10/5): Comfortable, clean, reasonably priced - Are handicap, accessible room was spacious, clean, comfortable, and reasonably priced. The staff was friendly and accommodating.
• haynescarmen68 (10/5): The Storm of January 2026 - We Loved everything about your facility and staff!!! We will be back next year! And the next! We were here for a 4 day event that sadly was changed to 3 day due to the Snow Storm! We were very grateful that Bird In Hand refunded us our last day with no cancellation fees!!!
• Victoria (8/5): -
• Noe (10/5): -
• Maxine (10/5): -
• horn2110 (10/5): It was a total pleasure! - We had to scramble from a bad incident from another hotel. Bird-in-hand was a WONDERFUL pleasure to come to! More Winter specials would really great!.
• SUSAN (7/5): - We love staying here but needs to be cleaned alittle better mold on shower head and musty smell
• Malgorzata (10/5): -
• Linda (8/5): - Friendly reception when arriving helpful, kind Bathrooms need to be updated. Clean but not good for seniors.
• Linda (10/5): -
• Janelle (8/5): It was great.I would do it again - There was plenty to do on the property if you didn’t want to go out anywhere I can’t think of anything
• Alice (10/5): Great location. Super nice people and great food. - Oatmeal and fruit and coffee were delicious. Animals were good. Farmers market was good. Pools and hot tub were great. Mattress was lumpy and hair dryer didn’t work.
• CHRISTOPHER (7/5): -
• Virginia (10/5): We had a really nice time! - Close to craft places, outlets and restaurants! Needed a walk-in shower so we had to change rooms. They were very accommodating.
• Timothy (10/5): -
• Bruce (10/5): -
• Vanessa (6/5): -
• James (9/5): -
• Becky (10/5): -
• Franchesca (10/5): Lovely stay, hotel is clean, nice things for the kids to do will definitely be back. - First time staying here and our family was very impressed already recommended this hotel to the rest of our family that likes to visit Lancaster often.
• Lacy (8/5): -
• Marilyn (10/5): -
• Kelly (10/5): - Soundproofing between rooms. The pool and game room. The staff was on top of the snow removal. They even shoveled around my car.
• Joanne (9/5): - location and cleanliness
• Cliff (9/5): having the market next door to walk to - Outside pool. Hot tub. Great place, just a little pricey.
• Steven (10/5): - Todo nos encantó muy recomendable habitaciones muy cómodas, piscina, sala de juegos y atracciones realmente cerca en definitiva volveremos
• Heather (7/5): We enjoyed ourselves - Very friendly and clean Beds weren’t the most comfortable
• Deborah (10/5): It was a mother daughter vacation and was one of our best stays. We also did the scavenger hunt in downtown Lancaster an - Has a lot of amenities. Loved the animals and the walk around the lake No negatives
• Steve (10/5): Great. Looking for next trip - Resturant was not open. Was looking forward to it. Sad. Hoping it was repaired and open. Maybe next time . Na
• Joseph (5/5): Disappointed that the restaurant was not open. Would not have booked if I knew that. - Pools and whirlpool No record that I saw that the restaurant was closed. Beds were too soft for me
• VIVIAN (9/5): -
• Andres (9/5): -
• Wander07162608247 (10/5): Love this place! - We traveled to Bird-in-Hand Family Inn while visiting the Sight and Sound. While it is not a fancy hotel, it's spacious and clean. This is our 3rd stay in the last few years. We have two children (7 & 4) and the 2 indoor pools are a hit! They are well-maintained and warm. We introduced our girls to ping-pong, which they loved! The staff is friendly and courteous and made sure we had everything we needed. The bakery across the street has great coffee and good food. I highly recommend staying here.
• Samantha (10/5): Short trip - Beautiful NA
• noodles1230 (10/5): Relaxing - Clean room, nicely renovated, clean linens, comfortable bed. Recommend staying here. Quiet, peaceful stay.
• JAMES (3/5): We would not stay there again. - The staff was pleasant and the restaurant was convenient for breakfast. I booked thinking I was staying in the main Inn. We were placed in the old motel along the highway. The room was clean, however, the wallpaper was in disrepair, the king bed was old and not at all comfortable. The toilet took forever to flush and each time you flushed it, it was wait and see if it properly flushed. It was the old low toilet and the heat lamp was on a timer, but would not turn off. You had to physically push the timer knob to turn off. In general, the room was dated and the only thing that looked to have been replaced was the carpet. For the money, could have stayed elsewhere in nicer accommodations.
• vpipes624222 (10/5): Wonderful - great place to stay when we come to Lancaster again will definitely stay again great rooms great place to eat
• R1013D (10/5): Wonderful family place! - My daughter, grandchildren and I throughly recommend Bird-in-Hand Family Inn for you stay in the area! Our room was very clean and comfortable, the staff are all friendly and the location is great! The grandchildren loved the indoor pools and hot tub. The property is lovely and the buffet is fantastic! We only stayed 2 nights, but would definitely have loved to stay longer. The town is quaint and it is close to Sight and Sound theater and other places of interest.
• yv0nnemp (10/5): ALWAYS CLEAN AND COMFORTABLE - We just wanted to get away for a weekend. The other facilities were closing for the season so we stayed at the Family Inn. We LOVE the front building because we can be close to the Farmer's Market. The room we stayed in was clean and comfortable. The furniture was comfortable as well as the beds. I would like to suggest that the only thing that would make it better would have been to have a queen bed . Otherwise, it was a great stay!
• Sandytoesdmk (10/5): Love Bird In Hand Family Inn - Bird In Hand Family Inn is always a comfortable and enjoyable stay. The staff is wonderful and welcoming. The pools and hot tubs are fabulous! Great location for shopping and dining.
• akmongold11223 (8/5): Family friendly cozy stay - We loved the indoor pool in the middle of December. The smorgasbord buffet for breakfast was a big hit. Bonus points for being walking distance from our hotel. There is also a small vendor market next door that is nice. Nice relaxing stay in Lancaster as usual. The only downfall was the power glitched in the middle of the night waking my children up in a strange place but other than that comfy beds warm, filling breakfast and a weekend full of shopping and relaxing was much needed and memories made with our family.
• Lynn (6/5): Underwhelmed at bird in hand - Checking in was efficient and front desk agent was friendly, welcoming and informative The room was outdated, small and the electrical outlets were cause for concern.
• Janie (10/5): Perfect Winter weekend w/grandchildren including overnight magical snow to enhance the Christmas Vibe! - Have stayed at the hotel for years. No other hotels have been comparable during their closing due to fire & rebuild. Long awaited return for my family trip Absolutely nothing.
• Stacey (10/5): wonderful - comfortable walk to pool
• Heather (10/5): Wonderful stay with consistent, positive experiences over the past 10 years for the entire family! - It’s close to all the attractions, events, and activities with an indoor pool, hot tub, restaurant, petting zoo, playground and more on-site. The location is family friendly with a free Amish tour with your stay which is a family tradition for us. The staff go above and beyond to make us feel welcome and comfortable. We’ve stayed at the Family Inn once or twice a year for over 10 years. The pool table is broken, but a staff member assisted us so we could play. The restaurant is just ramping up service and only a buffet (no menu) is available for breakfast. A menu and buffet is available for lunch/dinner.
• Nancy (8/5): Pleasant. - My grandchildren loved the pool. The room was clean. The property is a little dated, there was no restaurant on the property unless it’s the one across the street which at that point, we could’ve gone anywhere
• bobron1943 (10/5): Holiday visit - Wonderful location, great view, food and welcoming atmosphere.The peaceful nature of the surrounding countryside is amazing. It is definitely our favorite place to visit.
• starrkershaw2323 (8/5): The place was very nice - Everybody was nice there and it did help us out last minute to get a bedroom. On Friday night. Only one thing was wrong there the bedroom floor look like was a little bit dirty around the edges around the bed and the edges. . But the secretary desk was very helpful and nice.. The bathroom was a little bit small. You can only only be around just a little bit in the bedroom.
• Guest (10/5): -
• Heather (10/5): -
• Jennifer (10/5): - it was amazing quiet oeaceful
• develeth1 (10/5): Best breakfast buffet! - Friends and family, perfect place for some Christmas shopping and seeing beautiful decorations and shows. Will definitely do this time of year again!
• jennaya (10/5): -
• Joni (10/5): Older with flavor but updated perfect - Love the ambiance and the people…close to the S & S Theater and with a huge food and craft market right next door!!
• Becky (10/5): -
• Joyce (10/5): Enjoyed every minute of it seen alot of things - We enjoyed it all There wasn't anything we didn't like

Photos