Park Hyatt Busan

Location: 51, Marine City 1-ro, Haeundae-gu, Busan, kr

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• 24-hour security
• Key card access
• Mobile app for room service
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Bicycle-friendly property
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Family Twin Room

  Providing free toiletries, this triple room includes a private bathroom with a hairdryer. The spacious air-conditioned triple room provides a TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• King Room

  Wood and textile decor in warm beige tones welcome visitors to this 36- to 43-square-yard guestroom, which comes appointed with one king bed and a couch seating area. Floor-to-ceiling windows grant views of the city and Busan Marina. A separate rain shower and bath and TV await among the bathroom's polished granite surfaces.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• Deluxe King Room

  Wood and textile decor in warm beige tones welcomes visitors to this 162 ft² guestroom which comes appointed with one king bed and a dining table with seating for two. Floor-to-ceiling windows grant views of Busan Marina. A separate rain shower and bath, plus additional TV await complement the bathroom's polished granite surfaces.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• King Room with Ocean View

  These ocean-view rooms are located on the 6th through 16th floors. Wood and textile décor in warm beige tones welcomes visitors to this 135 ft² guestroom which comes appointed with one king bed and a dining table with seating for two. Floor-to-ceiling windows grant views of the ocean and Gwangan Bridge. A separate rain shower and bath, plus additional TV complement the bathroom's polished granite surfaces.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• Twin Room with Ocean View

  These ocean-view rooms are located on the 6th through the 16th floors. Wood and textile decor in warm beige tones welcomes visitors to this 135 ft² guestroom which comes appointed with two twin beds and a dining table with seating for two. Floor-to-ceiling windows grant views of the ocean and Gwangan Bridge. A separate rain shower and bath, plus additional TV complement the bathroom's polished granite surfaces.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• Family Suite

  Featuring the landscape of Busan City and the yacht marina through floor-to-ceiling windows, this 81½-sq-m standard suite room comes with one queen bed and one single bed and bathroom has a bathtub. A separate lounge area with a dining table. This suite features a bathrobe, cable TV and seating area.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• Marina Corner Ocean Suite

  Wood and textile fabric walls in a dark brown tone welcome visitors to this 220 ft² corner suite which comes appointed with one king bed, dining table, and separate lounge area. Floor-to-ceiling windows grant views of the ocean and Gwangan Bridge and Yacht Marina. A separate rain shower and bath, plus additional TV complement the bathroom's polished granite surfaces.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• King Room with Ocean View - High floor

  These high-floor, ocean-view-rooms are located on the 17th through the 26th floors. Featuring views of the ocean and Gwangan Bridge through floor-to-ceiling windows, each room offers 41 sq m of space with one king bed. This double room has a seating area, air conditioning and cable TV.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• Twin Room with Ocean View - High Floor

  These high-floor, ocean-view rooms are located on the 17th through the 28th floors. Each room offers 41 sq m of space with two super single beds, along with views of the ocean and Gwangan Bridge through floor-to-ceiling windows. This twin room has a seating area, bathrobe and air conditioning.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• Family Ocean Suite

  Featuring the landscape of Busan City and yacht marina view through the floor-to-ceiling window, this 81.5 sq.m. suite is equipped with 1 queen bed and 1 single bed. It also comes with a separate lounge area, a dining table and a spacious bathroom with a bathtub.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

• Premium Family Ocean Suite

  Suitable for families, our Park Premium Family Suites are located on floors 17 to 26. These 77 sq m residences offer one bedroom with one queen bed and one single bed, plus a separate living room along with unobstructed ocean views and Gwangan Bridge through floor-to-ceiling windows.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Adapter

Guest Reviews

• Sofia (9/5): Comfortable stay with exceptional views - Stunning views, excellent facilities, staff politeness and helpfulness, and the fast room service with really high quality food and several options which I used many times during my stay. The Galbi dinner was exceptional! The location is right in between the two areas I wanted to explore in Busan so it was great too, but it does work better if you're planning to take taxis or don't mind walking a bit to the nearest bus station. I would like to also note the staff at entrance was exceptionally kind and efficient with helping me get a taxi quickly, and communicating with the driver in Korean on my behalf. Also for my bag handling - I brought a backpack which was not the easiest- trolley is better for Busan - but the hotel staff was really helpful with handling my bag. Elevators are a bit slow because of many floors and guests. If you're in a rush it can be a bit of a nuisance. I also found the whole logistics around different elevators taking you to different places, and reception on 32nd floor a bit cumbersome. Otherwise great stay.
• DANIELLE (10/5): -
• Danielle (10/5): -
• Seung (10/5): -
• Margarita (10/5): -
• Patricia (9/5): Bonito - El lugar Todo bien
• YI (10/5): -
• Laetitia (10/5): - Le personnel de l'hôtel est aux petits soins. L'hôtel est sublime et la vue est extraordinaire. Le petit dejeuner est le meilleur que nous avons mangés de toute notre vie de touristes (tout pays confondus)
• Noémie (10/5): -
• Juho (8/5): -
• Phuong (7/5): -
• Robert (10/5): -
• Claudio (10/5): It was a perfect stay. We enjoyed every second - Everything The only little downsize is the quite poor light in the bathroom (for a women who wants to put on makeup ;))
• Keiko (9/5): -
• Patrick (10/5): -
• Pierluigi De Michelis (10/5): - Tutto top Nulla
• TERUYUKI (9/5): ロケーショングー - ロケーション最高！ スタッフの対応がイマイチ。 日本のホテルスタッフを見習え！
• Natasha Vanashree (9/5): Good location and great service at this 5 star hotel. - The service was excellent. Location was right in front of the ocean so views were spectacular. The rooms were big and spacious with good amenities. Breakfast variety was amazing. It was delicious! I would have preferred if the hotel was a little closer to main Haeundae beach.
• chingying (9/5): - 房間很棒 位置不方便，附近沒有公車或 旅館沒有接駁 下雨等了一小時都叫不到車
• Prof Dr Norbert (9/5): Empfehlenswert - Schöne Aussicht, moderne Zimmer, sehr schönes Schwimmbad mit Whirlpool und langer Öffnung. Sehr gutes Frühstück Nicht direkt am Strand, aber dennoch weit bis zur Innenstadt
• Prof Dr Norbert (9/5): -
• Svyatoslav (7/5): - Lage ausblick zentral in der stadt Gutes Grill Restaurant Ausstatung ein wenig abgenutzt und gebrauchsspuren boden und bad.
• Hansemann (10/5): -
• Olivier (10/5): Top - L’emplacement
• Joao (9/5): -
• Isabel (10/5): - Tudo
• Mikhail (10/5): -
• Po-Tsan (10/5): - 景色好，服務人員佳 無
• Mun Wai (7/5): - It was a nice location facing the water and the staff were very courteous and accommodating. It was my birthday trip so they upgraded us to a family room which was nice with more space. Breakfast was decent - good spread.
• ROBERTA (10/5): Valeu cada centavo gasto - Hotel maravilhoso. A parede/janela de vide to com uma vista de Tirar o fôlego e o banheiro perfeito. Gostei de tudo
• Aleksandra (9/5): -
• Comfort Hope (9/5): Space, excellent design, gorgeous views - Beautifully designed, perfectly located, excellent views, spacious rooms and huge bathrooms. Separate shower and tub, just perfect N/A
• Adrian (10/5): Jederzeit gerne wieder - Es war aussergewöhnlich Es war alles hervorragend
• Azd (10/5): Highly recommended, will come back again - Amazing staff, amazing view.. better than the pictures Nil
• EISA (10/5): -
• Jeonghyun (10/5): -
• Joh-Mueller (10/5): -
• Abhijit (10/5): - The view is insane. Had a Ocean View room on the 22nd floor and I could have sat at the window the whole time watching the scenery.
• L6424XNedwards (10/5): Two thumbs up for Park Hyatt Busan!! - Park Hyatt Busan service was great even before we checked in. My wife and many packages delivered and they were helpful to receive and deliver to our room. Upon parking, they came to help with luggages and brought to our room quickly after they know our room number. During check in, the front desk was attentive and asked if we had any needs. We were upgraded to a suite room with a view of the ocean/bridge. It was fantastic! The rooms were clean as it should be. Sauna and gym were good. Breakfast had many different options. Ask for the side with the bridge view. Overall, great experience with Park Hyatt Busan. Staffs were friendly, professional, and helpful! We will definitely come back!
• fati666222 (10/5): Memorable 4 days - ​I am writing to express my sincere gratitude for the incredible experience we had during our recent holiday in Busan. Our stay at the Park Hyatt was truly memorable, and the level of service we received was world-class. ​I particularly want to thank your culinary team for going above and beyond to provide delicious gluten-free bread. As someone with Celiac disease, I was so impressed by the extra precautions and care taken to ensure my meals were safe. It is rare to find bread that is both safe and that delicious! ​Furthermore, the friendliness and professionalism of your entire staff were outstanding. I want to give a special mention to Vrian (from the Philippines), whose service was exceptional and made us feel so welcome. I would also like to extend my thanks to the lovely lady who took care of our room; her thoughtfulness in taking the time to ensure everything was perfect—even placing water by our bedside—did not go unnoticed. ​While we wish we could have stayed for a full week, we are eager to explore more of what South Korea has to offer. However, the Park Hyatt Busan has certainly left a lasting impression, and we truly hope to return in the near future. ​Thank you once again for making our trip so special.
• Jacqueline (9/5): Would stay there again when I visit Busan - Great views, comfortable bed and friendly staff Breakfast was a bit chaotic
• CLEjoe (10/5): Great hotel in Busan - Great hotel in a convenient location. The elevators when you first enter the lobby just go to the upstairs reception desk and restaurants but if you go to the elevator bank around the corner, you can go directly to your room floor but it is key card access only.
• Stefan (10/5): -
• Anna (10/5): - Loved it!
• Lisa (6/5): Not worth the money. - It was clean and modern. I liked the seperate toilet in the room. Hard beds, bad pillows. No privacy in the bathroom. Crowded breakfast room. Very overpriced restaurant. Service was very ordinary.
• rencoaching (10/5): It is often in these small moments of adjustment and care that a hotel reveals its true standard. - There was a small hiccup with the limousine service upon arrival, involving a driver who was not particularly pleasant. What stayed with me, however, was how the situation was handled. Duty Manager Minjae Kim responded promptly and made thoughtful arrangements for my departure on April 7, assigning a much more professional driver to KTX station. Concierge staff Joey went a step further by personally assisting with the luggage all the way to the platform. His calm presence and attentiveness made the journey feel unexpectedly smooth. After an overnight flight and a long immigration queue, I arrived at the hotel not quite in the best condition. Mr. Kim kindly arranged an early check-in with a room upgrade, which allowed me to rest and recover sooner than expected. It is often in these small moments of adjustment and care that a hotel reveals its true standard.
• Barbara (10/5): - Suuuper lux and modern Found very cheap that they made you pay for the spa 🥲
• Nikolaos (8/5): -
• DrillCat (10/5): Exceptional stay. - recently stayed at Park Hyatt Busan with my family, and it was truly a memorable experience. While I usually choose accommodations near Haeundae Beach, this time I decided to try something different for the stunning views of Gwangan Bridge—and I’m so glad I did. The view from our room far exceeded my expectations, and it set the tone for an incredible three-night stay. What made the experience even more special was the exceptional service we received throughout our visit. I’d like to give a special shoutout to Ms. Seunghyun Kang at the front desk, who made a lasting impression during check-in. She was professional, personable, and incredibly patient—especially impressive given that we arrived late after a long journey. Her warm smile and genuine hospitality were truly appreciated. Here’s what really stood out: I had left myself a simple memo in the room—a few bullet points reminding me to ask the front desk some questions. To my surprise, that very afternoon, while I was out exploring the city, I received a detailed and thoughtful email from Guest Service Manager Ms. Gahyeong Kim. Every single item on my list was addressed thoroughly. I was genuinely amazed by this level of attentiveness and care—something I’ve rarely experienced, even after traveling all over the world. Park Hyatt Busan has set a new standard for service and attention to detail. Thank you for creating such a wonderful memory for me and my family. I look forward to returning again in the future.
• Audrey (8/5): -
• ADarien (10/5): Fabulous stay in Busan - Gorgeous property with exceptionally comfortable rooms. The check-in experience was seamless and the staff was warm, welcoming, and even greeted us with a thoughtful gift, which set the tone for the stay. The location is unbeatable, with stunning views overlooking the marina. Overall, a fantastic experience and a place I would absolutely return to.
• Clement (10/5): -
• BarryAscot (10/5): A perfect holiday or business hotel on every level, don’t hesitate to book a stay - A Superb Hotel on every level. Don’t hesitate to book …a PERFECT holiday hotel If you are travelling for business you will be well looked after and even more importantly, you will feel like you are on holiday as this hotel is so calm and beautifully relaxing. Many years ago, I used to travel extensively for business and so many business hotels are boring and impersonal. To be travelling for business and staying at this lovely Park Hyatt will be the exception. The pre-arrival Concierge service was so good that even before arrival we extended our stay by a further two days instead of moving on to Gyeongju where we were going to stay at the Hilton. It is much better to base yourself at the Park Hyatt and just simply do a day trip or two. The Park Hyatt in Busan has greatly exceeded our reasonable expectations. This is the most lovely, restful, peaceful, and elegant hotel. I believe they were close to 100% capacity and yet wherever we go, the hotel feels more like a boutique hotel than a 300 room city hotel. That is down to the design, the flow, the sheer quantity of wonderful hotel staff and the excellence of management. Executive chef Steven, in charge of all the restaurants is the ultimate professional, very talented, totally understands hospitality and is clearly a perfectionist as are all of his hard-working, diligent team of chefs. My congratulations and thanks to the F and B department. If you have a food allergy, this is an F and B operation that you can totally rely upon. Do not miss breakfast in the dining room... the quality is in the Detail of every single breakfast item along with the presentation and of course the taste. Because one of us has an allergy, we have taken all of our meals throughout our stay at the hotel and they have been terrific. We have dined everywhere on the property and they also made us a terrific packed lunch when we went off on a day trip. Busan is of course renowned for ultra fresh fish of every type especially from their extraordinary fish market. The hotel were happy to source fresh turbot for one of our dinners (which is not on the menu). Breakfasts are quite simply a joy and the most wonderful start to the day Especially while taking in the stunning views of the city, ocean and never ending movement on the bridge beyond. Do take a look at our photographs. The views from the Restaurants are particularly stunning at night with the city lit up. Being on our first ever trip to South Korea, we chose to stay at The Four Seasons in Seoul and the Park Hyatt in Busan. We expected the four seasons to be terrific and the Hyatt, while being the number one hotel in Busan, just to be an okay, typical business hotel. We were in for a surprise! The opposite was the case… this Park Hyatt is quite exceptional. In fact, it is in a class of its’ own. This does not happen without exceptional senior management, owners who want the best and… terrific foresight when designing the hotel itself along with the flow, from arrivals floor at Ground level… to its’ entirety. We have been in residence for five days and have found quality of service to be consistent, simply excellent in every department. Housekeeping is perfect, the accommodation is lovely And bathroom amenities are from an exceptional brand, see Photo. We love the bath and shower set up, very well designed. Being able to relax in the bath while enjoying the spectacular view and also the large bathroom TV is a bonus. 10 out of 10 also for the quality of the bath towels. I'm sure the views from all the bedrooms are lovely but I can particularly recommend the ocean view rooms. The panoramic vista, from the open ocean through to the stunning bridge with the city spread out and the mountains beyond takes some beating, anywhere in the world. All dining has been particularly enjoying on top of which there is the bonus of incredible views in every direction from both the dining room restaurant, the living room restaurant and the 31st floor bar along with the most impressively curated background music which combined with the stunning views of city, sea, bridge and mountains took us to a way higher level of enjoyment and relaxation Everything about the food and beverage offerings throughout the hotel is both impressive and delicious. We were taking all of our meals in the hotel due to a serious food allergy which we did not want to risk outside of the property especially given potential language misunderstandings. That is because we did have a problem a few days earlier in Seoul. The set up on first arriving is not unusual in a building which also includes Residential as well as a hotel. Entry is at ground floor level, extremely well staffed with first class attention from the moment of arriving leading to check-in at the most welcoming reception on the 30th floor. This Park Hyatt entrance floor is perfect and way ahead of the curve. One bank of elevators takes you directly to your floor while a second bank goes straight up to the 30th floor Reception. The most beautiful glass lifts provide access to the glorious facilities above the 30th floor. There is so much to discover and enjoy at this hotel Including the pastries on the entrance floor and the café on the 30th floor. Rarely have I ever come across a hotel where absolutely all of the service is so lovely, friendly, welcoming and together. Just a couple of examples…at breakfast, our waiter Lucas remembered everything from previous days and was just a pleasure to have around us… as were the breakfast receptionists and the ladies welcoming you by the lifts as you arrive and depart. In fact, I would say that service has been as good as at the Peninsula Hotel in Istanbul, which we so enjoyed last year. We loved visiting the hotel bar which we did every evening and I know I don’t know his name, There is one particular, tall young barman who gets full marks for sheer Excellence and intuitive service. With a lovely pool and Korean sauna facility, a terrific location and numerous facilities I have not even mentioned which I leave you to discover… This hotel has just been a huge, happy surprise which has exceeded expectations by a very long way.
• robbil_13 (10/5): The ocean view rooms are worth going - We had a corner ocean view suite and it was amazing. Could have spent our entire time there just looking at the view. Amazing drone show one night which we watched from there. Room technology was impressive. Breakfast is an extensive buffet plus options to order. The diningstructure is a lot of small rooms so it feels intimate.
• 15jungk (10/5): Perfect stay in Busan - The hotel was very clean and quiet, the view was beautiful, and all the staff were veryfriendly. Highly Recommend This Hotel
• Ossi (10/5): -
• Eugene (10/5): -
• Lene (10/5): Fantastisk hotell i (utenfor) Busan - Kjempeflott hotell i Marine city. Enkelt å ta metro til ulike steder vi skulle. Kjempefine rom, fantastisk frokost og veldig bra treningsrom. Ingenting
• MichaelKade1956 (2/5): Stay away from Park Hyatt Busan - Worst hotel experience of my life. I would advise that you not stay here. They live off the view of the harbor and that is their ONLY redeeming feature. Everything else is a disappointment . Cold and undercooked food, staff that cannot be bothered to say “Hello” or “How are you”. Televisions that are 10 years out of date and don’t even work in your language.
• 123Hami (4/5): Don’t expect too much - regular business hotel - So far not so good. Location is apparently a bit difficult in Busan in general as there is no proper city centre. Arrival was a bit messy, first we needed to call Twice about our luggage which took two hours to arrive to our room. We went for a lunch in the meantime, and the lobby bar staff was far from attentive. Table was not cleared before we got the coffee, and the staff was just trying to push the dishes around to find a place for the coffee. Food was delicious though! Also, we were asked if we would like an upgrade, which I would have happily paid for, but it is not an option to upgrade only for part of the trip and change rooms in the between. (Or upgrade to suite x4 the original price, when this is not exactly a luxury hotel, but an upper class business place.) don’t propose upgrading if it is not possible! Room is spacious and value for money ok, though need for renovation is visible on textiles and doors. Amenities basic business hotel le labo. No whatsapp to concierge and have not been able to catch the concierge before arrival. Do not bother with the virtual chat or the live agent version as both just tell you to call the concierge (which is not convenient if you only have data roaming).
• Eduardo (9/5): - Vistas insuperables
• 965michaelc965 (10/5): Great staff, service, and property! - My daughter and I arrived late into Busan airport and was stranded in a long line in the rain. Uber wasn't working. Grand Hyatt concierge, Ben, came to the rescue by arranging for a taxi to pick us up. Property is immaculate, food is excellent, and service was above and beyond. And, as a Hyatt Globalist, the property really made me feel like I had earned the status. I would HIGHLY recommend!
• howardwu888 (10/5): A Masterclass in Luxury and Service at Park Hyatt - From the moment you step into the sky lobby, the Park Hyatt Busan sets a standard that few hotels can match. My recent stay was nothing short of spectacular, blending world-class design with the kind of intuitive service that makes a trip truly memorable. The architecture and the floor-to-ceiling views of the Gwangan Bridge are undeniably breathtaking, but what really elevates this property is the caliber of the team. Rooms are Impeccably designed, minimalist yet cozy, with high-tech touches that actually make sense. Scenic Walks and Waterfront View. 1.Dongbaekseom is a beautiful coastal park 2. The Bay 101 3.Haeundae Beach
• jchoi2323 (4/5): Disappointed - Beautiful view but rooms were disappointing and service staff need more training. Compared to other similarly priced properties including JW Marriott in Jeju and Four Seasons in Seoul, this hotel was a big disappointment.
• Emily (10/5): Lovely large hotel in a great area - Great views from 30th floor, pool and hot tub and gym had good views as well, staff were very friendly and helpful, room was really spacious. Everything exceptionally clean. There was a tv for the bath! They do not provide a fridge - the minibar is at 12 degrees and the sign about this is in Korean so I only realised after we bought a lot of things to be kept in the fridge. It is not convenient to have to ring up every time you want something out of the fridge so we only stored the things we had once and then didn’t buy anything that needed refrigeration after.
• Thom (8/5): 최고의 전망, 세월이 느껴지는 객실 - 위치와 시설, 서비스가 좋았어요. 전망은 말할 것 없이 좋았구요. 발렛파킹도 좋았습니다. 조식은 꼭 드세요. 조식 식당 전망이 끝내줍니다. 약간 노후화된 느낌이 객실 곳곳에서 느껴졌어요.
• Flyer18823069214 (10/5): Exceptional service! - Great location, oversized comfortable and well designed room with harbor views and an extremely well trained and helpful staff! I’m half way through my trip and everything has been exceptional.
• sallmard (9/5): Excellente éxpérience. - Hotel parfait en tout point: localisation bord rivère,cambres de très bonne taille,pdj de qualité et personnel très serviable et à l'écoute. Rien
• Cheng Wei (8/5): -
• Abraham (8/5): It was ok - Great service Restaurant not up to par for a 5 star hotel
• Minsu (10/5): - 좋은위치 , 좋은뷰 , 친절한 직원들 변기 수압이 너무 약해요,,,
• S3129YPcelinel (10/5): Excellent Team & Professional Service Team - After a long international flight, the service at this hotel stood out immediately. The staff demonstrated a high level of professionalism, attentiveness, and genuine care. Clear and comfortable communication in English further enhanced the overall experience. A special mention goes to the gentleman at the first-floor bell desk on March 16, whose outstanding service and attention to detail were truly commendable.
• Vadim (10/5): -
• Naomi (6/5): -
• Marie-Marc (10/5): -
• park (9/5): -
• 승수 (10/5): -
• Natasha (10/5): Great location & fantastic view with well maintained room plus friendly staffs. -
• YONGGU (7/5): - 전체적으로 직원들은 친절하고 좋습니다 룸서비스가 좀 아쉬움.
• soogil (10/5): -
• Ali (10/5): Relaxing and Luxurious - Park Hyatt Busan ❤️ - I had a wonderful stay at Park Hyatt Busan from 9th to 11th February. The location right by the ocean offers stunning views, especially at night when Gwangan Bridge lights up — truly unforgettable. The room was spacious, modern, and very comfortable, with floor-to-ceiling windows that made the most of the sea view. Everything felt clean, elegant, and thoughtfully designed. Service was warm and professional throughout my stay. The staff were attentive and welcoming, which made the experience even more enjoyable. The indoor infinity pool and breakfast were also highlights. Overall, it was a relaxing and luxurious getaway. I would happily return on my next visit to Busan. -
• WanderingLama (10/5): Nice hotel - This is a nice 5 star hotel in Marine City. The room was clean and well appointed with a large, luxurious, bathroom and views of the Marina and the Busan beyond. A comfortable stay. The highlight was the concierge service which was excellent and went out of their way to help navigate what must be one of the weirdest cities in the world! To put it simply, you need a long uber ride to go from anywhere to anywhere. The city is sprawlingly large and the traffic barely moves! And this is downside of the hotel - there is nothing within walking distance so you have to drive/uber/taxi everywhere. For a New Yorker who likes nothing better than to get out of the hotel and stroll around, this is unnerving. But, I guess, that's Busan!
• 승현 (10/5): -
• danymD8070JR (10/5): Park Hyatt Quiet Luxury - I had an amazing stay at Park Hyatt Busan. From the moment I arrived, the team made me feel genuinely welcome and the level of service throughout the hotel was outstanding. The front desk staff were fantastic and always professional, warm, and attentive. Breakfast at The Dining Room was a highlight of my stay. The food was excellent with great variety, and the breakfast team delivered exceptional service that made each morning a pleasure. I also visited The Living Room bar where the cocktails were outstanding. Bartender Gangwon is truly sensational. He is knowledgeable, friendly, and clearly passionate about his craft. The atmosphere, drinks, and service were all excellent. Overall, Park Hyatt Busan delivered a wonderful experience. It is a beautiful hotel with an incredible team, and I very much look forward to returning.
• CHIH-CHIEN (10/5): -
• CHIH-CHIEN (10/5): 酒店每個服務人員都很熱情，房間也很乾淨，服務非常得好 - 酒店1樓的入口大堂接待人員的親切接待與熱心服務
• Hyonjin (9/5): - 생수를 좀더 부탁드렸었는데 4병이나 더 준비되어 있었고 북킹컴으로 첫 예약된거으로 무료 룸 업그레이드 해주셔서 , 너무너무 좋았습니다 ^^ 내년에 또 재방문 플랜 짜두었구요
• Joyce (3/5): -
• Donasorn (9/5): -
• Kwang Gil (8/5): -
• Noura (10/5): الخدمة رائعة جدا، والجناح جدا جميل مع اطلاله خيالية على الجسر 😍 -
• Soong soo (10/5): -
• Elmis (9/5): - La ubicación y la limpieza Tienen muy pocos meseros y por ende se tardan mucho !
• Ha (10/5): -
• Siddharaj (10/5): It is property, that is desirable for every stay at Haeundae Busan. - beautiful location, we designed rooms, very modern and upkeep is great. NA
• jeffreysF1780XE (10/5): Exceptional care and support from the team - During our stay at Park Hyatt Busan, our daughter Jia suddenly developed a fever and started vomiting late at night. It was a stressful situation for our family, but your staff responded with extraordinary kindness and professionalism. The team promptly helped clean the floor after she vomited, brought a thermometer to our room even though it was very late, and proactively asked whether they could purchase children’s fever medicine for us from a nearby convenience store. Thanks to their thoughtful support and quick action, Jia’s fever came down overnight, and the rest of our family was able to rest and sleep.
• diana (10/5): - Дуже класний готель ) гарні види Чудове прибирання Навіть було 2 рази в день ) дякую
• Sourbutts (7/5): -
• Luis (10/5): -
• kao ping (9/5): -

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