The Regency Waterfront Hotel
Location: Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Terengganu, 20400, Kuala Terengganu, MY
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Dining and Services - Indulge in delicious meals at our restaurant or enjoy the convenience of room service. Start your day with a buffet breakfast and take advantage of amenities like dry cleaning and a 24-hour front desk.
Comfortable Rooms - Feel at home in our air-conditioned rooms equipped with modern amenities like flat-screen TVs and complimentary wireless internet. Refresh in private bathrooms with complimentary toiletries and enjoy the convenience of coffee/tea makers.
Prime Location - Located just a short distance from key attractions such as Floating Mosque and Malaysian Handicraft Centre, The Regency Waterfront Hotel in Kuala Terengganu offers easy access to the best of the city.
Book now to experience comfort and convenience during your stay at The Regency Waterfront Hotel!
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- 24-hour front desk
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Free self parking
Rooms Available
-
Family Premier
1 Queen Bed and 1 Twin Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
-
Deluxe Twin Room
2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
-
Deluxe Double Room
1 Queen Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
Guest Reviews
- Iskandar (2/5): - Booking done 3 months before arrival date
arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop
Should give us an early notice, luckily we are able to get another hotel during this school holiday
Terrible customer service
- Verified traveler (6/5): - No reason how to say about
- LiewKee (8/5): - Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there.
Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge.
Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
- NURHIDAYAH (8/5): - Hotel are nice
- Verified traveler (8/5): - Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
- surekah binti bidih (6/5): - bathroom so bad.no hot water.
- Zaharah (10/5): - All ok i like it..
- Verified traveler (8/5): - All is good accept the bathroom, will become flood when shower
- قاسيم (2/5): - Too bad .. the lift is not working.
- Verified traveler (6/5): - I was terrible..i need to climb until 4th floor to my room cause the elevator breakdown and hotel management could not give any initiative to help me to bring my dad with strock to the room. I’m very sad when check-out i found service elevator can be use but they said only for staff. This could not be happen because your customer is your achievement if client not happy means your archievement is low!
- Verified traveler (6/5): Quiet area.Away from town.Good for walking around. - slow kitchen service.
good staff
should have iron in the room
TV very bad,perhaps too old
- Sungeun (4/5): The room filled with cigarette smells, broken sink - The room filled with cigarette smells, no windows broken sink. changed the room only after constant complaint. itin 7317247697197
- Verified traveler (8/5): - Great experience during stay. Excellent location, view and staff
- afar (8/5): Nice hotel - Comfort hotel to stay but please ensure the facilities like water heater is working and the toilet door can be lock.
- Verified traveler (6/5): Do not expect too much from this hotel.. - No own pool. Got to go to the sport complex,next to the hotel.The receptionist is not friendly.Book a double bed room but got twin bed, saying that no double bed room available at that time.
- Verified traveler (2/5): Worst ever hotel. Should not consider at all. - Hotel look good from outside but totally different when enter the hotel. Very old carpet. Room smells very bad. Air cond not cool. Water heater not function. they should put themselves as a customer. very bad. wont come back.
- Hamzah (6/5): Beautiful Lagoon hotel - The hotel is quite old.The furniture need refurbishment.The toilet is slippery .The location and the natural environment is fantastic
- NUR AFFIQAH (10/5): - Very wide & beautiful room. So comfortable.
- Verified traveler (10/5): spacious room - spacious, comfort
- Rasdi (6/5): Nice hotel, comfortable spacious room. - If the room especially the toilet was clean then the stay would have been exceptionally memorable for us. It spoiled everything. The bathroom design should have considered the showering habits of Asians
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