Serene Boutique Hotel & Spa
Location: 16-18 Bat Su, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Prime Location near Hoan Kiem Lake
Modern Rooms with Premium Amenities
On-Site Restaurant with Stunning Views
Experience the perfect blend of modern comfort and convenience at Serene Boutique Hotel & Spa. Located just a short walk from Hoan Kiem Lake, our hotel offers stylish rooms with free WiFi and air conditioning. Enjoy the elegant wood flooring and upscale amenities in each room, including a flat-screen TV and minibar. Indulge in delicious Asian and Western cuisine at our restaurant with panoramic views of the Old Quarter. Explore Hanoi easily with our tour desk services and 24-hour room service. Book your stay now for a memorable experience in the heart of the city.
Important Information
Reservations made for stay until 31 December 2018, guests are entitled to:
- 30% discount on spa service
- a VND 100,000 voucher for food & beverages
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Fire extinguishers
- Smoke alarms
- Key access
- 24-hour security
- Security alarm
- Key card access
- Cooking class
- ATM/banking
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Royal Suite
1 King Bed
344-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Computer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
-
Executive Room
1 Queen Bed
237 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
-
Superior Double Room, No Windows
1 Double Bed
193 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
-
Superior Double Room
Rooms are equipped with a safety deposit box, mini-bar and electric kettle.The private bathroom offers a shower and free toiletries. This room has no window.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Double Room
Rooms are equipped with a flat-screen TV, safety deposit box, mini-bar and electric kettle.The private bathroom offers a shower and free toiletries. Rooms either come with window or private balcony, with city views.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Family Room
Rooms with floor-to-ceiling windows overlook the city. They are also equipped with a flat-screen TV, safety deposit box, mini-bar and electric kettle.The private bathroom offers a shower and free toiletries.
Max Occupancy: 5 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Executive Double Room
Spacious suites feature floor-to-ceiling windows and a seating area with sofa overlooking the Old Quarter. They are also equipped with a flat-screen TV, safety deposit box, mini-bar and electric kettle.The private bathroom offers a shower and free toiletries.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Superior Twin Room
Featuring a small window with view, room is equipped with a flat-screen TV, safety deposit box, mini-bar and electric kettle.The private bathroom offers a shower and free toiletries. A daily fresh fruit basket is provided.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
King Suite with Balcony
Located on higher floor, rooms feature a large balcony, and are fitted with a flat-screen TV, safety deposit box, and mini-bar. An electric kettle, free wine and daily fresh fruit are also provided.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Johanna (9/5): - Na Na
- Neha (9/5): -
- Michele (10/5): - Great location, clean, comfortable, friendly staff. The receptionist Tracy was very welcoming and really helpful, she shared great tips for our stay regarding food and places to visit.
- Artur (8/5): Good value for money, a good choice for a short stay in Hanoi - Very friendly and helpful staff, especially Vincent. Good breakfast, even very early in the morning I can grab a breakfast box. I recommend it!
- Ella (10/5): -
- Jill Lynn (8/5): Good value for money. You get what you pay for but have manageable expectations. - We liked the location as it was walking distance from cafes, shops and some tourist attractions. The staff was very accommodating and always greeted us with a smile on entering and leaving the building. We felt safe inside the hotel. Good value for money The facilities are quite outdated and could be a bit cleaner
- Leo (10/5): Very nice place to stay. - Clean and close to the old town. Free water. Bed is kinna hard, but decent.
- Tasneema (6/5): - Good location Dusty, tv wasn’t working. Error with our room bill which caused some issues. Asked for a late check out- was told this was not available and no rooms. Wondered if i could book another night with booking.com and some how a room was now available for late check out.
- Naasa (9/5): -
- Marta (10/5): -
- Fabien (10/5): Un très bon rapport qualité prix - Le personnel, l'emplacement, le petit déjeuner, la chambre.
- Thilo (10/5): Wonderful stay and great service! - Great location, staff, breakfast with a view and good room! Spa directly below the hotel with discount :) Had a perfect stay! Thank you especially to Vincent for helping me out with getting some medications from the pharmacy when I was sick on arrival. Lifesaver :) Nothing to complain about!
- Jamie (7/5): -
- Jamie (9/5): - Staff were very helpful with organising tours and transport
- Jake (9/5): -
- George Alexandru (10/5): - Excellent hotel. I got a delux double room, which was big, clean, modern and very confortable. Location was very convenient to visit the city, as well for the tours. Staff was also great. Vincent and Alice provided so many usefull information about thinks to do in Vietnam.
- Julia (8/5): -
- Oisin (10/5): -
- Grahith (7/5): -
- Martina (10/5): - Ottima posizione, molto pulito e personale molto gentile e disponibile. Lo consiglio vivamente
- Lukasz (9/5): - great staff very helpful, very good brekfast and location very close to all Hanoi attractions. nothing really I have got everything what I expected
- Diego (10/5): Good value for money - The hotel is very well located. We had a good experience.
- Kathryn (9/5): -
- Carmona (10/5): Perfecto - Todo No puedo decir que no me gustó nada me gustó todo
- Petra (7/5): -
- Josep Muñoz Giménez (10/5): Sorpresa per bé - Tot, las instal·lación molt correctes, la habitació perfecte, molt confortable i ben insonoritzada, l'esmorzar molt be, i la ubicació es genial al centre, a un pas del Old Quarter, pero sense estar al meollo. Destacar la feina del personal de Recepció, en concret de la Tracy, que en tot moment va estar pendent de mi, i de qualsevol pregunta que tingues, per ajudar-me. Res
- Maé (8/5): C’est un peu cher pour la prestation au Vietnam. - Le lit est grand et confortable, la chambre est grand également et l’hôtel bien situé Les finitions ne sont pas faites ce qui rend l’établissement vétuste. Le petit déjeuner est très limité également.
- Bhagyash (10/5): -
- Cheong (10/5): - Staff were very hospitable, making sure our stay was comfortable. The receptionist Tony also recommended eateries when we mentioned that we were hungry. Room was clean and facilities were serviceable. Breakfast had a good spread and the food was tasty. -
- Troy (1/5): - No comment No comment
- Norbert (10/5): - The room was big, bright, and very comfortable. The hotel is in a great location, the breakfast was good, and all the staff were very kind and helpful. We really enjoyed our stay. The only small issue was that the bathroom faucets could use replacing, as they are quite worn out.
- Carlotta (10/5): - Hotel comodissimo e centrale, molto pulito, letti comodi e con un'attimo colazione. Abbiamo usufruito della Spa con un ottimo massaggio Vietnamita da un'ora... Molto raccomandato. Infine, lo staff è splendido, preparato e gentile. Alice è una persona speciale ed una grande professionista, ci ha aiutato in tutto quello che ci serviva, dal tour a Nin Binh al taxi per l'aeroporto. Vi ringraziamo di cuore per la fantastica ospitalità. In
- Matt (8/5): - Good location, clean and comfortable Rooms were quite dark
- Elvina (9/5): Bon hôtel - Le personnel est très disponible. Il est possible de laisser nos bagages avant le check-in ce qui est très pratique. L'hôtel est bien situé. Le petit déjeuner était pour moi le petit point négatif de l’hôtel. Je n'ai pas apprécié.
- Gimenez (10/5): Perfect location! The staff is very friendly! Tracy is the best!!! -
- Artur (8/5): - Location was perfect,staff very friendly and helpful. The breakfast variety could be improved, room needs the renovation, bathroom is below expectation .
- Tajinder Deep Singh (6/5): -
- Juozas (8/5): -
- Kathryn (10/5): Fab Hanoi hotel - Staff were so helpful & friendly. We stayed here at the start & end of our holiday in Vietnam. Travelling along the country they looked after our cases for no charge. Great room & breakfast Spa fab Dinner room could be cleaner- window ledges & lights dusty. Breakfast great though
- Maria do Socorro (9/5): -
- Nacev (10/5): -
- Henning (5/5): Es hat uns gut gefallen im Hotel und in Hanoi. - Wenn wir Probleme hatten, konnten wir uns direkt bei Alice melden und sie hat uns in allen Dingen hervorragend weiter geholfen. Die Zimmer sind leider nicht die besten gewesen.
- Janene (10/5): Comfortable, friendly and convenient. - The staff were very helpful and friendly. They helped me book two day trips. Excellent location. Nothing
- Pierre (10/5): -
- Maciej (10/5): - Good value to money Breakfast was super delicious, especially Pho soup and eggs served every way we have requested
- Jess (10/5): Perfect hotel in the heart of Hanoi! - Perfect location! Close to shopping and food. The staff were really friendly, rooms were clean and comfortable.
- Janet (10/5): - Everything was superb, breakfast was lovely, staff we so friendly, we had Ngoc Trang looking after us , she was amazing with helping us where to do local tour, kept us in contact every day, I would give her a 10/10 for her kindness, and her attitude and ability, and dedication to her work. Thankyou
- Ram Kumar (10/5): Convenient location and excellent service - The location was very convenient and in Old Quarter. Walking distance to Hoan Lake and St Cathedral Church. Rooms were neat and clean. The service was good and the buffet breakfast was sufficient. The room looked slightly smaller than we expected. But not very small.
- Anand (10/5): - It was in the heart of Hanoi old quarter. Near to Hoan kiem lake. And the staff was very accomodative and supportive.
- Anand (10/5): - Situated in Hanoi old quarter, close to all cafes and places. Staffs were very friendly and supportive. Had a very pleasant stay.
- Nancy (9/5): -
- Sigrid Maria (8/5): - Besonders hervorzuheben ist das Personal im gesamten Hotel. Alle angefangen von der liebenswerten Putzfrau bis zum Hotel Manager Toni sehr aufmerksam und für jede Frage als auch Organisation, für den Gast da. Die Zimmer wirklich sauber und die Lage perfekt um Ha Noi zu erkunden.
- karine (8/5): - Emplacement idéal, personnel tres peo et accueillant La vétusté des sanitaires
- PEARLNEST (10/5): Would definitely come back. Highly recommend! - The location was the first thing i considered. It’s proximity to most of the places we want to visit but not too close to make it too noisy. The staff were all lovely especially Tony who met us on arrival and has provided exceptional care and professionalism from the very beginning of our stay. Everyone has been lovely and responsive when we needed information. Thank you for looking after us. None that stood out.
- Llantada (7/5): The hotel stay with family is good - Near to shops and restaurants The elevator is so small
- Abu Shihab Ahmad (9/5): - Everything is organized depedns on the value of money it is worth it. Special thanks to the staff who takes care of us and my baby in everything , assist in late check out , transfer to the airport.
- julien (9/5): - Hôtel très bien, très bon accueil et le personnel est aux petits soins. Très bien placé pour ce déplacer dans la vieille ville à pied. Vincent et Tony à l'accueil au top. Sejour centre Hanoï.
- Beatriz (8/5): -
- Kiera (6/5): Okay stay in a good location - Very good location in the Old Quarter Friendly staff Comfy bed Room looked tired Shower heads poor quality Breakfast food not labelled - hard as a vegetarian to know what I could eat
- Relu (8/5): -
- Tsung sheng (8/5): - 員工親切熱忱.
- ARISTEIDIS (10/5): Great stay!! - very close to the main area of the center, very good massage, exceptional personnel, very happy overall. The reception is awesome, especially my friend Wilson.
- Kevin (10/5): - Une belle surprise Manque une piscine
- Stephen (8/5): Overall we liked the hotel for good staff, comfortable bedroom and location ( a bit less hectic than only one street awa - Location Staff ( special mention to Tony and Vincent who tried always to make the stay excellent) Comfortable bed and spacious room It’s a bit dated The bathroom needs a renovation Breakfast was a bit average
- שיר (8/5): -
- Anastasya (7/5): -
- Aich (8/5): - Staff Tracy was really helpful during our stay . Location was fantastic. Room was small .
- Agnieszka (8/5): -
- Rasha (10/5): - Das Team war super lieb und absolut bemüht uns einen wundervollen Augenthalt zu ermöglichen :)
- Jurga (10/5): Good - We are very happy that we chose this hotel. The service was exceptionally friendly, and all the staff spoke excellent English, which made us feel very comfortable. The breakfast was delicious and offered a great variety. We also visited the hotel’s spa – the massages were of the highest quality, truly among the best we experienced in Vietnam. As this was our last night before the flight, we really appreciated being allowed to use the shower before departure. A truly great choice – we highly recommend it! All was perfect
- Yamada (10/5): -
- Davy (10/5): -
- Anna (10/5): - The hotel location is very convenient, the main sights are just a few minutes to go. The staff is very kind and helpful. They gave me good discount for spa. I liked everything, it’s a good choice for a few days stay.
- Aaron (10/5): Convenient, good value and awesome staff. - Staff were amazing, Tracy went out of her way to check in each day, provide recommendations, and make sure I was happy. Location is very convenient. Airport transfer service was easy. Good value for money, it is basic however for the price it is very reasonable. The rooms were not fully sound proof to other rooms, so you could hear others quite clearly. Not a huge issue for me but something to be mindful of. Occasional bug in the shared areas however it is Vietnam so that is expected.
- Marianna (10/5): Fantastic. - I would like to give the staff at Serene Boutique Hotel & Spa my utmost gratitude for being so accommodating to assist with my early morning flight. The staff had assisted myself in booking a taxi to pick me up straight from the hotel to the airport at the early hours of the morning. However, what I would like to highlight is the fact that they had kindly prepared a “to go box” breakfast for me to take with me to the airport. Thank you for taking such exceptional care of your guests at any time of their stay. The location was good as it was in the old district of Hanoi and close to major tourist attractions. The rooms were spacious and clean with all general hotel amenities provided and replenished daily. Rooms were a bit outdated. Shower had poor drainage issues.
- Emily (10/5): -
- hamid (10/5): - Le personnel était très gentil et toujours disponible pour aider. Un grand merci à Tracy, elle m'a beaucoup aidé et conseillé pour les visites, elle est formidable. La situation géographique de l'hôtel est très bien, dans le vieille ville de Hanoi on peut tout faire à pied.
- 莊 (8/5): -
- Zaid (8/5): فندق رائع - موقع الفندق قريب من المواقع السياحية
- Jakub (8/5): -
- Aman (10/5): Convenient and clean with helpful staff - Very convenient location perfectly in the middle of old town, rooms were good as well as general cleanliness. Staff were extremely nice and helpful, one staff member helped us book our next part of the trip.
- Zaid (8/5): فندق رائع - الفندق قريب من المواقع السياحية، وطاقم ودود، وجود افطار بوفيه غير حلال الا أنه يقدم عدد متنوع من الفواكة و المخبوزات و الاوملت بما يلبي حاجة النزلاء من الاكل الحلال.
- Lasnier (9/5): Hôtel agréable et bien placé , accueil chaleureux - Très bon accueil avec des conseils pour les visites a faire. La rue est calme la nuit malgré l emplacement. Le petit déjeuner au dernier étage La grande douche fermée
- db069359c81b73c4fd352a2064ea3644 (8/5): Super good hotel, had a balcony, no noise from the streets, excellent location, good breakfast and nice room! - Location and it was very clean! When they cleaned the room, my toothbrush and toothpaste was gone.
- 72c91562093173500a31b7c130bf3ea4 (10/5): Exceeded expectations in all ways! - It was all l expected and the staff were exceptional. Could not recommend it more. I will be back! That l couldn’t stay there longer
- 2d3d01122d8871dd8b375cc0dd3ed6b3 (10/5): Krótki, ale wygodny pobyt - Dobra lokalizacja i przemiła obsługa
- 392b355c61bf72688adf1152428c5116 (7/5): -
- 2cdf4b731c3f70372b0d84518a848e52 (10/5): It was cheerful. Well located. Staff were magnificent - The staff and room cleanliness Repetitive breakfast
- a6852479597872ad89b4f95f6f162a86 (10/5): - Location
- 7f3dd91adcc372da4159da47ad49e802 (10/5): - Location . Staff. Clean and comfortable rooms .
- 59181fbc21c87370d5b79d1f98fcc4ef (10/5): - The location was walking distance to various sights and restaurants. The staff were incredibly friendly and helpful, including Vincent who was very responsive and helpful with recommendations.
- aa97b774040072b9b11c80bd7a3d1104 (8/5): -
- f3cb16914e5e721953b9cdf5a48c22da (10/5): -
- 25e3929af11170e10c9d1139aff4ad82 (10/5): - Great location , everything is nearby at Old Quarter Near some improvements on wall paints
- a292ea04de9b71714ec9aaa4215bf300 (10/5): -
- 58bf3ccc4c7672d4867dbad97e3d5738 (10/5): -
- b370bf643eb771c216a270bc97cbb41d (8/5): Excellent location. Staff were extremely helpful and attentive. - Fantastic location. Able to reach everywhere on foot. Nothing
- d2d025b4f26973705746d785740e9ef3 (7/5): また、利用したいと思います。 - 綺麗なことと、スタッフの対応がよい。 クーラーの効きが悪い、扇風機を持ってきてはくれたが エアコンフィルターみたら、埃まみれ。掃除して良くなりました。
- f64b69dbc01a73d052f4cbbecf25cb0f (10/5): - The price is quiet reasonable and the room is nice. Looks a bit old but still good.
- 7539351a15dd739c9881168184354116 (10/5): we would recommend this little hotel for a short stay in Hanoi - great location to explore Hanoi old quarter welcoming, helpful and delightful staff .. fabulous reception team .. Alice, Tony, Tracy and Vincent .. always with a smile with an attitude to help.. thank you for making our stay memorable💜 hotel is in need of an investment as it is looking tired but has great potential
Photos
