Hotel Palacio Astoreca
Location: Calle Montealegre 149, Cerro Alegre, Valparaiso, Valparaiso, 2370637, Valparaiso, CL
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Terrace and Garden Views - Enjoy breathtaking views from the terrace and garden at Hotel Palacio Astoreca, providing the perfect backdrop for relaxation and tranquility.
Fine Dining and Room Service - Indulge in a delightful meal at the hotel's restaurant or opt for the convenience of room service during limited hours, ensuring a memorable dining experience right at your fingertips.
Concierge Services and Continental Breakfast - Benefit from top-notch concierge services, a complimentary continental breakfast, and a range of amenities including a business center, express check-in, and dry cleaning/laundry services for a seamless stay.
Immerse yourself in luxury and history in the heart of Valparaiso at Hotel Palacio Astoreca. Book now to experience elegance and comfort at its finest.
Important Information
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Concierge service
- Wheelchair accessible
- Elevator
- Gift shops or newsstand
- Fireplace in lobby
- Library
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Parking (limited spaces)
- Self parking (surcharge)
- Offsite parking reservations required
- Free continental breakfast
Rooms Available
-
Premium Double Room
1 Double Bed OR 1 King Bed
269 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Premium Room
2 Twin Beds
269 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Deluxe Room, Bay View
1 King Bed
431-sq-foot room with bay views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Standard Room
1 Queen Bed
Overlooking the city
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 35-inch flat-screen TV with cable channels
Food & Drink - Local meal delivery service and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and a hair dryer
Practical - Safe and desk
Comfort - Daily housekeeping and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Meal delivery service available
-
Deluxe Room
1 Queen Bed
Overlooking the ocean
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 35-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, free bottled water, free tea bags/instant coffee, and local meal delivery service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe and desk; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Meal delivery service available
-
Junior Room
3 Twin Beds
377 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Junior Suite
1 Double Bed
377-sq-foot room with partial ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Standard Double Room
1 Double Bed OR 1 King Bed
215-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Standard Twin Room
2 Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
Guest Reviews
- Pamela (10/5): Awesome - Nicholas and Alfredo were exceptional in responding to my requests, changed plans and information. Nicholas arranged last minute tour and gave excellent information; where to eat, how get around. Very helpful and nothing was too much trouble.
- Jorge (10/5): -
- Angel (10/5): Muy agradable - Desayuno variado, un poco pequeño el lugar de comida pero o hubo mucha aglomeración. Habitación grande y espaciosa, tienen bata y eso le da un plus al usar la piscina y sauna. Gran experiencia para un fin de semana en pareja. 45 min en las dependencias se hace poco, pero entendemos que la demanda es alta. Más instrucciones en el uso del sauna, no sabiamos como usarlo al principio y perdimos tiempo en eso.
- Nikki (9/5): - Beautiful rooms, great location, lovely breakfast The Wise card transaction didn't work so had to pay cash with USD
- Chris (10/5): Wondereful views, magnificent Valparaiso historical mansion - Breakfast was amazing - a feast & included in the price. Room large and comfortable. Location is the best in Valparaiso for many reasons - close to best street art, best restaurants etc. Spacious. Staff ( all speak English) were fantastic. There is also a sauna, pool, hot tub - that I did not know beforehand. If you want an international hotel, this is not it. It is a large beautiful mansion - wood floors, large verandahs overlooking the harbour - the atmosphere of old Valparaiso. It could not have been better !!
- Elizabeth (9/5): -
- David (9/5): -
- Luis (10/5): mi segunda visita - las instalaciones ,y todo el barrio que rodea al hotel , no usamos nuestros vehículo no fue necesario le falta personal , había una sola persona que estaba en recepcion Hernan(creo) que tenía una excelente disposición para resolver temas de los huéspedes , pero el resto de trabajadores no tenían la misma actitud
- RAFAEL (9/5): -
- Pao (10/5): excelente panorama - habitacion , servicio y desayuno
- Milind (7/5): Stylish art deco quaint hotel with easy access to the art district - Location, breakfast and style Very hot during summer and no air con
- Mary anne (10/5): Grand welcoming haven in ideal location with excellent value and service - Stellar renovations and decor of a historic grand property. Truly an oasis in the heart of the touristic area of Valparaiso. Staff exceeded expectations. Breakfast was very generous and delicious and was included in our stay. Rooms clean and beds awesome. Spa area is a hidden. Gem”. Patio balcony great views. Loved it. We were fortunate that the hotel was not busy and the staff had had the insight and conscientious approach to have held a parking spot on the street right out front. Self Parking may have been problematic otherwise. But they do offer valet
- Dr. Jens (10/5): -
- kat (10/5): - El personal del hotel muy amable y preocupados del requerimiento realizado previo a mi llegada solicitando alimentación para personas veganas . Excelente equipo
- Adrián (9/5): - L’accueil et le service, en especial de Brandon
- Schmidt (10/5): -
- Francisco (9/5): -
- Helena (9/5): -
- Julie (9/5): Highly recommended hotel! - The location and view from our balcony was stunning. We felt safe and comfortable whilst staying in the hotel and had perfect access to the areas that we wanted to see. Close to restaurants, coffee and more. So grateful that we had parking. Absolutely neccesary in this area! The pillows weren't super comfy but that's a personal opinion.
- Rossana (10/5): - Pieza , desayunador , spa Que no tenga estacionamiento y restorant
- Pao (10/5): Buen panorama - El desayuno y el spa La atención que recibí en el restaurante del hotel no es buena y las garzonas son muy conflictivas
- Camille (9/5): -
- Maria Antonia (4/5): - La ubicación El hotel necesita reformas. Camadas incómodas y olor a rancio.
- Moreau (10/5): -
- Wilson (6/5): Incorporar hospitalidad, amabilidad y fumigar. Estructura impactante y hermosa - La estructura es muy única, tiene una energía muy especial. El emplazamiento es muy especial, muy turístico y se siente seguro. El personal realmente actúa como si es una maldición tener trabajo y tener que atender clientes. Sobre todo la única mujer que atiende recepción, me recibió cuando llegué: “eres Wilson?, dame tu cédula……silencio absoluto…tú hab xxx. Desayuno de tal a tal hora” Nunca dijo “bienvenido, gracias por hospedar”…No me indicó horarios de restaurante del hotel que era súper limitado. Fue realmente desagradable Los otros recepcionistas más neutros pero igual es como que no existe el concepto de hospitalidad y no entienden que los turistas vamos a invertir en sus trabajos, entornos. No dan ganas de volver Tuve una horrible experiencia además el penúltimo día . Cerrando la cortina me callo una araña de rincón enorme en la cara y callo al piso y la maté. Le dije al recepcionista y ni se inmutó, me dijo q era normal. Le dije q tenían que fumigar. Fue absolutamente indiferente. Pude haber terminado en la clínica. Muy irresponsables no tener el hotel fumigado. Pienso que falta supervisión en ese hotel. El señor de la noche, el cuidador fue el único hospitalario, amable y sonriente.
- Alexandra (9/5): -
- Monica (9/5): Hotel increible - Hermoso hotel, decoración llena de arte ubicación extraordinaria vista encantadora. Desayuno fabuloso El sauna no funcionaba bien
- Helen (8/5): Great place for one night stay - Great location
- Marc (8/5): Fit our needs and was well located - Location was excellent, food was good for breakfast., the hotel was noisy ( wedding in house and our room faced the front patio Noise
- Vandana (8/5): The location is perfect, the hotel is nice. The view around the hotel is awesome. The staff was very friendly and helpin - The location Air conditioning was not working
- Norman (9/5): - Nicholas, Alfredo and Francisco, and the housekeeping staff were pleasant, helpful and a joy to be with.
- Robert (8/5): -
- daniela (8/5): -
- DINA (9/5): Buen hotel con excelente ubicación - Ubicación, linda habitación, rico desayuno Primer piso, mucho ruido exterior. Piscina temperada NO estaba temperada, agua fría, y el hot tub hirviendo.
- Marcelo (9/5): -
- Tamara (8/5): - La habitación y la vista El desayuno con horario y la piscina fría
- Ignacio (8/5): Buena estadía, tuve termitas en mi mesa. Polvo de termita - Ubicación Mal estacionamiento
- Christian (10/5): -
- Javier (10/5): Lejos el mejor lugar en Valparaíso y top en Chile - Excelente calidad en todos sus servicios y trato Todo me gustó
- Andrés (1/5): Really Bad experience in Astoreca - Nada Dear Booking.com Customer Service, I hope you are doing well. I am writing to formally submit a complaint regarding our recent stay at Hotel Palacio Astoreca, which we booked through your platform. We chose this hotel with great enthusiasm, as we were looking for a special place to celebrate our marriage. Unfortunately, our experience fell significantly short of the expectations we had for such an important occasion. During our two-day stay, we experienced extremely hot weather, and our room did not have air conditioning or any adequate ventilation or cooling system to maintain a comfortable temperature. As a result, the room became excessively hot and uncomfortable, which was particularly disappointing considering that we had booked and paid for a premium category room, expecting a higher standard of comfort. In addition, the bathtub drain in the bathroom was clogged, which caused clear inconvenience during our stay. Another situation that caused considerable frustration occurred during breakfast. On one occasion, we arrived approximately one or two minutes after the scheduled closing time, and despite the minimal delay, we were not offered any alternative to access the service. While we understand the importance of respecting operational schedules, in our experience at other hotels there is usually some degree of flexibility and guest-oriented judgment in situations like this. Finally, we had reserved the SPA in advance, and we were initially informed that the time slot had been properly booked. However, a few hours later the reception contacted us to inform us that the reservation had actually been assigned to other guests due to an internal mistake. This was particularly disappointing, as the SPA was one of the activities we were most looking forward to during our stay. I would like to clarify that my intention is not to generate controversy or publish negative reviews. I fully understand that operational errors can occur.
- Wilfried (9/5): - Super
- Sandrine (10/5): Excellent - Son charme et son élégance et un personnel très prévenant
- Karen (10/5): Fascinante - Nos encantó el hotel, la relación precio/calidad mejor de lo esperado, todas sus dependencias espectaculares, la habitación hermosa, cómoda, acogedora en general todo muy lindo, el spa maravilloso, el desayuno uno de los mejores que hemos tenido y la atención muy buena, también lo que nos gustó muchísimo fue el restaurant italiano que tiene el hotel, exquisito!
- Stefano (8/5): Excellent location and staff, poor vfm - Perfect location, in a well-redecorated building. Very helpful staff, like Nicolás and others. My room was comfortable, but not well outfitted. Bathroom lacked what one expects at this price level, and basic things like a window curtain to hide the shower from the neighbours. They have a good restaurant, but keep it closed two days a week. My impression is top management / owners don’t have experience of the detailed care a hotel at this price level has to give guests. Of course if it charged quite less I wouldn’t object. As it is, it is poor vfm.
- Sergio (10/5): -
- Acuña (10/5): -
- Louis (10/5): -
- ALLART (9/5): -
- Mariel (10/5): - El desayuno muy rico y variado
- Javier (10/5): Un hotel boutique de clase mundial. - Extraordinario. Ubicación, comodidad, desayuno de excelente nivel, personal muy amable. No tiene nada que envidiar a hoteles equivalentes de otras latitudes. Ningún aspecto que objetar. Ninguno.
- Jo (8/5): -
- Alejandra (10/5): - El espacio de la habitación y la vista. Excelente atención de Nicolás y el restaurante es en 10. Tener que compartir la tina caliente en el mismo horario con otros huéspedes Agregaría un toldo en la terraza por las gaviotas y café en la habitación.
- julio (9/5): Excelente lugar para regresar siempre - Las instalaciones, la comida, el spa En particular con alguien del personal pero es puntual una persona todos los demás muy bien
- James (9/5): -
- Joachim (7/5): Spannend, aber das Hotel und die Stadt brauchen etwas Zuwendung, Sorgfalt und - Freundliches Personal, hilfsbereit und zuvorkommend Braucht dringend eine Renovierung, man kann es alt und historisch nennen, man kann es einfach auch ein bisschen schäbig nennen, schlechtes Raumklima, keine Klimaanlage, schmuddelig, der Zustand stimmte nicht mit den Fotos überein, die man überall sieht. Weder Hotel noch Stadt. Und dann passt der Preis überhaupt nicht für diesen Zustand und Komfort.
- Mario (10/5): Muy buena !!! - En general el servicio completo es muy bueno, la habitación súper cómoda y el desayuno también muy rico. Creo que deberían mejorar el servicio de TV, es muy básica para el nivel del hotel.
- oscar (9/5): -
- Phil (5/5): Very disappointing. - Not much No Resteraunt as advertised. For breakfast, had to go down spiral staircase. Not good for olfer people. Breakfast unappertising. Room very averages. Barely rate as 3 star.
- Corry (10/5): Magnificent stay - I would do it again - Stylish, great spa, excellent food, fabulous staff A bit noisy with the windows open
- Joan (5/5): The staff were most courteous throughout the whole ordeal. Nicholas and Vincente should be commended on how they manage - The location was excellent. The staff were all very professional and accommodating. The room we were initially shown was not at all like the photos on the booking.com site.It was small, with a tiny window, and looked as if it needed a thorough cleaning. We asked for a new, better room and were told we’d have to pay an additional $50/ night - we were already paying $250/ night for a substandard room. The new room was bigger with a better view but the chairs were completely stained! The manager eventually told the front desks staff we could have the better room at no extra charge and the replace the yucky chairs the next morning. It was a hassle, but ended reasonably well.
- Arthur (10/5): -
- Dave (10/5): Great hotel in the heart of Valparaiso - Nice hotel in Valparaiso. Well designed, spacious room and good breakfast. Very conveniently located. The staff is friendly too. Nothing bad to say.
- catalina (5/5): -
- Sze Yan (9/5): - Nice location and breakfast
- Kimana (10/5): -
- Francisco (6/5): Muy buena - Las instalaciones El chek out no tiene ninguna flexibilidad
- julio (10/5): -
- Maria (10/5): -
- Daniele (8/5): Bel établissement style hôtel particulier - Petit établissement très agréable, personnel très sympathique, petit déjeuner magnifique, chambre belle et spacieuse La salle de bains pourrait être plus propre (sol et sol de la douche)
- Frank (10/5): muy buena experiencia - La atencvión realmente buena, todo el personal de primera
- Robert (9/5): Nice experience. - Location++. Classic property in mansion, great rooms, views , great staff, good breakfast, nice private spa: happiness. Not a serious negative, but route from elevator to dining location was an unlit walk thru kitchen storage aisle. Not a problem, but thought should mention.
- Andrew (10/5): - Beautiful building in a great location. Staff and breakfast are excellent.
- Marta (10/5): Superb - Everything Nothing
- Camilo (9/5): -
- Valeria (10/5): Increible experiencia! - La atencion, limpieza y ubicación.. excepcionales!! Nada!
- Martin (10/5): -
- Daniel Dossenbach (10/5): Ein bemerkenswertes Hotel in einem historischen "Schlösschen" - Wir wurden herzlich begrüsst, das Zimmer war in der Früh schon für uns parat, das Personal ist super freundlich und hilfsbereit. Die Lage ist sehr ruhig, super Aussicht von unserer Suite. Die Lage ist perfekt für Sighseeing, Bars und Restaurants in Valpo.
- Daniel Dossenbach (10/5): Sehr zu empfehlen. Standard super hoch! - Super tolle Lage im schönen Monte Alegre. Gute Aussicht auf den Hafen und das Meer und in die Hügel von Valparaiso. Nettes, hilfsbereites Personal. Sehr gute Restaurant Empfehlungen, danke. Service top. Zimmer super schön.
- Heidi (10/5): -
- Natasha (7/5): Relaxed glamour in artsy spot - It is beautifully decorated and comfortable. The location is great and lovely views from the terrace. Valpo is spectacular. I was a bit perplexed getting an email apologising for not getting a sea view room, when I said ok - always disappointing, I was reminded I didn’t pay for one?! Then why bother with the first email? Maybe because being a Genius Level 3 I would get an upgrade?! Anyway - strange tone. But all fine at check in, room was ready early. Check out person was rather a grump - which always puts a downer after a fabulous weekend in Valpo.
- Pierre (9/5): - Très bel établissement de caractère ( belle demeure ) emplacement idéal pour visiter Valparaiso , le personnel particulièrement à l’accueil s’est montré extrêmement agréable et efficace Une terrasse sublime Le petit déjeuner n’est pas à la hauteur de l’établissement
- Zao (10/5): -
- Constanza (8/5): -
- Carmen (10/5): -
- CAROLINA (8/5): Bien, pero se requiere algunos cambios - Diseño, mobiliario, confort de las camas, entorno. La escalera de caracol, único acceso al restaurant. Soy una persona con problema de artrosis a las rodillas. Los encargados no tuvieron la voluntad de dejarme bajar por el ascensor.
- Shaz (9/5): friendly staff , beautiful spa ..perfect location of hotel all within walking distance to restaurant - excellant breakfast with plenty of variety from cooked eggs to fresh rolls and grains with plenty of fruit sorry the cat ! have a phobia
- Florent (8/5): -
- Lorena (10/5): Cómodo y bien ubicado - La ubicación, el tamaño de las piezas, cero ruido y la cama super cómoda Nada
- Carolina (8/5): - El Spa La atención de recepción. La recepcionista atiende de muy malas ganas, poco amable y empatica, casi nos deja sin spa. Además, señalar que el estacionamiento (exterior) deberia ser parte del servicio incluido en el costo del hotel.
- Bruno (9/5): -
- Angela (8/5): Good breakfast, great lunch, lovely room, and outstanding cleanliness. - Lovely renovated rooms, tasty food, and amazingly clean! If you want food or drink after 4:00 pm you will need to go out.
- Robert (7/5): Nice stay in Valparaiso - Big room Breakfast buffet wasn’t available and we had a delayed small breakfast brought to the table
- Guy (10/5): - La ponctualité de la navette aéroport. La gentillesse du personnel. Chambre propre et spacieuse. Rien
- Wolfgang (10/5): Sehr empfehlenswert für einen Aufenthalt in Valparaiso. - Sehr schönes Gebäude, tolles Frühstück, gute Lage im historischen Stadtbezirk, sehr freundliches Personal.
- Rebecca (9/5): Idílico fin de semana - Su ubicación su estilo Todo ….. me faltó información antes de llegar del tema del estacionamiento
- Katharina (9/5): - Beautiful colonial palace well refurbished and decorated with art and other objects. Amazing breakfast. Kind service.
- PILAR (9/5): - desayuno no habia kit de baño
- Catalina (10/5): Excepcional - Desayuno espectacular La rigidez del horario del spa
- Patrik (10/5): - Toll renoviertes Gebäude mit geräumigen Zimmern und tollem Ausblick an bester Lage. Super freundlicher Staff. Am Regentag war das Private Spa bezaubernd. Gutes Frühstück. Insgesamt toller Aufenthalt, geht kaum besser, wir kommen gerne wieder. Es hat nur 2 Parkplätze direkt beim Hotel, weiter Parkmöglichkeiten etwas weiter weg existieren aber.
- Vladimiro (7/5): - La posizione Il ristorante era chiuso sia domenica che lunedì!!!
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