The Westin Chennai Velachery
Location: 154 Velachery,Main Road, Chennai, in
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience luxury at its finest with our air-conditioned rooms furnished in muted colors, offering modern amenities like a flat-screen TV, minibar, and free Wi-Fi. Relax in style with our en suite bathrooms featuring showers, bathrobes, and slippers. Some rooms even provide stunning views of the city or our outdoor pool.
Leisure and Wellness
Indulge in ultimate relaxation with a refreshing swim in our outdoor pool or pamper yourself with a rejuvenating spa treatment. Keep up with your fitness routine at our well-equipped gym overlooking the pool. For your convenience, we also offer a travel desk, salon services, and a 24-hour front desk.
Dining and Entertainment
Savor a delightful culinary journey with international dishes at Seasonal Tastes or unwind with cocktails at Willows. Enjoy 24-hour room service for your comfort. With easy access to key attractions like Guindy National Park and top IT hubs, your stay with us will be both convenient and memorable.
Book now for an unforgettable stay at our hotel!
Important Information
Please note that for security purposes, guests will be required to present a valid photo ID upon check-in. Foreign nationals will be required to present their passport and a valid visa.
Please note that the hotel will charge the credit card with pre-authorization amount of INR 1.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Nightclub
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Steam room
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Cooking class
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Free pool cabanas
- Pool sun loungers
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Health or beauty spa nearby
- Swimming nearby
- Rooftop garden
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Twin Room with Pool View
This is a premium room with twin bed along with attached bathroom with bathtub and shower. The room also has flat screen TV and sofa. The other amenities includes electrical kettle, mini-bar, tea and coffee sachets, writing desk and chair.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Studio Suite with Executive Lounge Access
This is a studio suite with king bed along with attached bathroom with bath tub and shower. The room also has flat screen TV and sofa. The other amenities includes electrical kettle, mini-bar, tea and coffee sachets, writing desk and chair. Access to executive lounge. The room is soundproof. Free WIfi is available.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Presidential Suite with Executive Lounge Access
This is a studio suite with king bed along with attached bathroom, kitchen and dinning area. The room also has flat screen TV and sofa. The other amenities includes electrical kettle, mini-bar, tea and coffee sachets, writing desk and chair. Access to executive lounge. The room is soundproof.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Executive Twin Guest Room with Executive Lounge Access
This is a club room with twin bed along with attached bathroom with bath tub and shower. The room also has flat screen TV and sofa. The other amenities includes electrical kettle, mini-bar, tea and coffee sachets, writing desk and chair. Access to Club Lounge. Free WiFi is available.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Business Suite with Executive Lounge Access
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Twin Room
This is a deluxe room with twin bed along with attached bathroom with bathtub and shower. The room also has flat screen TV and sofa. The other amenities includes electrical kettle, mini-bar, tea and coffee sachets, writing desk and chair. Free Wifi is available.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Executive King Guest Room with Executive Lounge Access
This is a club room with king bed along with attached bathroom with bathtub and shower. The room also has flat screen TV and sofa. The other amenities includes electrical kettle, mini-bar, tea and coffee sachets, writing desk and chair. Access to Club Lounge. Free Wifi is available.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
King Room
This is a deluxe room with king bed along with attached bathroom with bath tub and shower. The room also has flat screen TV and sofa. The other amenities includes electrical kettle, mini-bar, tea and coffee sachets, writing desk and chair. Free Wifi is available.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Executive Suite, 1 King Bed
1 King Bed
840 sq feet
Internet - WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels and streaming services
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Toilet grab bar height (inches): 36
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Separate bathtub and shower
- HDTV
- Pillowtop mattress
- Pillow menu
- Partially open bathroom
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Closed captioned TV
- Shower grab bar
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
King Room with Pool View
This is a premium room with king bed along with attached bathroom with bathtub and shower. The room also has flat screen TV and sofa. The other amenities includes electrical kettle, mini-bar, tea and coffee sachets, writing desk and chair.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Executive Studio Suite, 1 King Bed
1 King Bed
560 sq feet
Internet - WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels and streaming services
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Toilet grab bar height (inches): 36
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Separate bathtub and shower
- HDTV
- Pillowtop mattress
- Pillow menu
- Partially open bathroom
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Closed captioned TV
- Shower grab bar
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Quest08811384651 (10/5): Wonderful stay - Stay was great.. Rooms are spacious clean and quiet..house keeping department gave their best esp Hariharan.. He made sure room was spic n span until our stay.. On whole great experience
- Vanisha (10/5): - Fantastic ambience Nothing as such
- Go31234877406 (10/5): Great Stay, Great People, Great Experience - Had an excellent stay at The Westin Chennai Velachery. The hospitality was truly top-notch, and a special mention to Vaishnavi for her fantastic service and warm support throughout the stay. She made the experience even more memorable. Would definitely love to come back again!
- A7743BZpriyankas (10/5): Wonderful experience, thanks a lot to the hospitality staff! - Thank you to everyone in the hospitality staff for making our stay peaceful and comfortable. We absolutely enjoyed all our meals at the property’s “Seasonal Tastes” restaurant. There was always a great variety of dishes (especially during the dinner buffet), and the food was consistently good - simple, tasty, hygienic, and comforting in the best way possible. We especially loved having "Appam with coconut milk" during breakfast. A special thanks to Mr. Kamal for always serving us with a big smile. We truly appreciated your kindness and service. Thank you, sir! Thank you to Mr. Sambhu and Mr. Ariful for introducing us to some really wonderful Bengali dishes (and also the sukku coffee). :) Thank you to Ms. Megha, Ms. Manisha, Mr. Hrudananda, Mr. Hossain, and Mr. Gaurav for always being so helpful and welcoming. Thank you, Mr. Bhuvaneshwar, for the delicious waffles, pancakes, and French toast. :) And thank you, Mr. Blestin, for serving us the best pani puri and chaat we’ve had at any hotel property (and for the ice creams too.) :) Thank you to Ms. Riva for always welcoming and seating us with a big smile. :) Finally, thank you to Mr. Manimaran and Mr. Lakshay for always making us feel at home, and to the wonderful chefs , Mr. Karthik and Mr. Tamil Mani, for giving us the opportunity to try so many different Indian cuisines during the themed dinner buffets during our stay. --- We would also like to specially thank Mr. Ariharan from the Room Service department for accommodating all our requests and making our stay extremely comfortable. Thank you once again to everyone for your warmth and hospitality. :)
- jomarib394 (10/5): Great room service - Jasmine is the best. She makes my room very clean everyday
- Journey03241284189 (10/5): Anniversary celebration - We had our anniversary dinner at westin tonight. After a fabulous dinner we were getting ready to take pictures. Mr. Sheroj approached us and cordially took many pictures. This made the experience very memorable for us. Thank you westin for the awesome experience
- Samjith (9/5): Excellent - Everything was good Nothing in particular
- JibinM2 (10/5): Lunch buffet was exceptionally good - Our family had lunch buffet from here . We were attended by Shehnoj and Abhishek .Food was great and good hospitality.
- Connector08156358023 (10/5): Birthday lunch - We had a wonderful lunch buffet, Food taste is excellent, ambience is also pretty good. Service is awesome, especially Manisha& Megha and the host Shehroj . Kids have a wonderful time
- Jae Sung (8/5): 비싼것만 빼고 괜찮은 호텔 - 편안하고 깨끗하고 직원들 친절한, 호텔 그 자체는 좋은 호텔 너무 비쌈
- Guide31282955769 (10/5): Good experience - Great ambience and nice service with Mr. Sheroz. The food buffet was fabulous and awesome. We loved it❣️ Worth every penny paid for food and the ambience we experienced❣️
- angelaoV8179DT (10/5): "Exceptional Hospitality Awaits you at the Westin Chennai Velachery: A Five-Star Experience" - From the time you arrive you are met with smiling faces and a very helpful staff. Mallikarjun, Raja and Vennis are super helpful and made us feel very welcomed and safe, we loved these guys and will miss them. The food (selection and tastiness) from chef Karthik is amazing! His staff are equally amazing - Sambhu, Manisha and many, many more are always there to make sure you have the best experience every meal. They encouraged us to try different things and we are so glad they did, there was not one thing we did not like. We looked forward to breakfast, lunch and dinner every night. The front desk staff (too many to mention) are equally as awesome! The hotel is very clean and safe. The rooms are very comfortable and a great value. The location and atmosphere was great, we had the best time during our visit.
- 764chandraprakashs (10/5): Stay experience - House keeping service is excellent.room cleaning is good.Mr.sunjay and miss Rogitha is very helpful
- 922sanjivs (10/5): Amazing Stay !! - Reservation Name: Megha Sheth Check-In Date: 30-Apr Check-Out Date: 1-May We had a super excellent stay at the Westin Velachery hotel ! Travelers – Family (Couple + 7yr old kid) for part work and part leisure Overall Experience – 10/10 Front Desk experience – 9/10 Guest Relations - 11/10 Room and Property Ambience – 10/10 Housekeeping – 10/10 Food/Chef Group – 12/10 F&B Team – 10/10 Lounge Area – 10/10 I have provided my detailed feedback below along with names of staff members who created an impact during my stay. But, 4 people whom I most interacted with and were extremely helpful are -> Vaishnavi (Guest Relations) Excellent in customer service. Right from check-in (where she worked with the front desk for the early check-in) to allowing us lounge access (we requested this since although I am a Platinum Elite member, the booking was on my wife's name), she was very supportive for us. She would consistently check with us if we needed any support during our stay. We were very impressed with her service. Thank you Vaishnavi, wish you continued success. Manimaran (F&B) Great conversations, very prompt support for whatever we needed. I can see that the restaurant is in safe hands with Manimaran at the helm of F&B for it. Thank you for the lovely conversations and all your great support all through our stay. Wish you continued success. Khushboo (Guest Relations) She went above and beyond to give us an early check-in (since we had a very early flight and were checking in with family). Chef Karthik (Chef Group) Took care of our food requests in the lounge as well as during breakfast. Very prompt and good conversations. A special shout-out to your Exec Chef (Mr. Saravanan). We couldn't interact with him in the current trip, but interacted the last time we were here. He had suggested the marmalades (jams sorts) that were kept during breakfast. We tried them this time around and they were simply amazing. Very less sugar, more of fruit, more fresh and were simply a treat to have. Thanks to Mr. Manimaran for taking the efforts and preparing the multiple bread toasts with the different marmalde options. Definitely look forward to this in our future trips too. Staff Appreciation: F&B Mayba (Lounge) - Very supportive, she was extremely playful with my kid which kept him engaged BeBee (Lounge) Sambhu - Extremely cheerful, energetic, always ready to support. Very prompt in actions Chef Group Chef Magesh - He made the effort to recollect the very specific dosa made during our last trip (which was simply awesome) and made sure that he prepared it for us this time around. Very cheerful chef, thank you so much for your help. Chef TamizhMani Chef Adhas (Trainee) - Super excellent waffles Housekeeping team I wasn't able to capture their names, but both the ladies who supported us during our stay were very prompt and courteous. Thank you to both of them Food - 12/10 I can confidently say that this is by far one of the best Marriott properties in terms of food. Both, during breakfast and in the lounge, we had lovely food all throughout. The basics were all right, and every food item we had were very tasty (which is not the case in most other properties). Guest Relations - 11/10 Both Vaishnavi and Khushboo were amazing in providing the highest customer experience for us. I could see that the Guest Relations team is doing a great job, this department is pretty much sorted within Westin Velachery. Front Desk - 9/10 Somehow no one from the Front Desk (except for Guest Relations team) made an impact on us during our stay. I could also sense that they were very hesitant to commit to certain things (and relied on go-ahead from Customer relations). Maybe there could be some leeway given to the front desk team to ensure customer satisfaction/experience. Overall, we had a fantastic stay and can’t wait to be back soon !
- hitoritabi (8/5): Go to hotel in Chennai - The hotel is located in a very quiet area. During my stay, I never heard any noise such as honking. The room and facility were clean, new, nice and comfortable. The room was spacious, too. A/C was working well. MKC restaurant was superb. Laundry service is same day and reliable. Hotel's taxi service was comfortable as well. I was pretty happy about the hotel but if I may ask for more, I would care for the following points: - Having a small grocery shop in the hotel would have been nice. - Having non-Indian restaurant, Chinese or Western, would have been nice. I got tired of spices. - For early check-in, it would have been nice to get a waiver of half-day charges, since I was a member. Overall, I was happy with the stay and I would come back when I visit Chennai next time.
- Cruiser05293822220 (10/5): Wonderful - It’s a outstanding property, we had a great service and as always they were always hospitable the stay was comfortable everything from room service to Housekeeping were top notch , Front desk was very helpful to us big shoutout to &khusbhoo, lakshya, Arafat, Shambhoo, Charan, Haider the overall staff has been amazing and very try warm , look forward to the next visits
- Tourist31729003393 (10/5): Amazing - Very good checkin experience in hotel service. Good environment . Warmly welcomed . Very clean room specially mentioned to Aditya from housekeeping for taking care of my room.
- Stay22338123520 (10/5): “Tranquil Shore Living” - Beachside, calm & green, low noise, and still close to IT hub. Spacious, clean, and well-maintained.Room service is reliable and fairly quick.Very helpful housekeeping staff Ms Jasmine and veebha.
- Mobile14708231681 (8/5): Daily treat - Recently visited this place and had a wonderful experience. Mr. Pramoth was very welcoming, detail-oriented, and ensured everything was smooth and comfortable. Great ambience and top-notch service — highly recommended.
- missmeghan22 (10/5): Comfortable, delicious food and wonderful staff made for a terrific stay! - Stayed at the Westin Chennai Velachery for a week for work and had a very enjoyable stay! The hotel is very nice and all of the staff were so friendly and helpful. While it was something I hadn't experienced before in hotels, I appreciated the extra security on site with the front gate and guards checking the vehicles and the metal detector/bag scanner on the way in the front doors. We hired the hotels cars and drivers and had a great afternoon with a spontaneous tour around Chennai and were very thankful that we weren't driving ourselves! The hotel is a very short walk/tuktuk ride from the very large Pheonix Marketcity mall as well and while I didn't visit any of them, there also seemed to be a lot of stores and restaurants on the main street around the corner. The room was modern and clean and the bed was very comfortable. Housekeeping respected when the Do Not Disturb was activated but left the card to refill whatever I needed and kept me stocked with bottled water when I asked! The buffet breakfast was fantastic and I looked forward to it every morning! There was always something new to try and there were lots of different stations, the servers were so attentive and kind and explained dishes that I wasn't familiar with. The filter coffee is delicious and the servers would always get me one in a to-go cup for when I left for the day. I ate at both the Sunset Grill and Madras Kitchen Company on site and both were very good. Sunset Grill had a bit of a struggle with the flow of dishes as it seemed like their kitchen was understaffed, but the food was tasty when it arrived (even if some appetizers arrived after the main courses!). Madras Kitchen Company had some very inventive and unique dishes that were very enjoyable! I also had my first reflexology treatment at the spa that was wonderful. The pool by the spa was lovely as well and a nice reprieve from the heat! We stayed over Valentine's Day weekend and the hotel was hosting a dinner and party that went very late into the morning and was very loud for lower floors and those that overlooked the pool. My only suggestion to the hotel would be to either end those events a little earlier than 3-4am or at least turn the bass down at the party so rooms weren't being rattled with the loud thudding. After a very long travel day, it made it hard to sleep but I don't think this is a regular occurrence anyway and hopefully reserved just for special occasions. Thank you Westin Chennai Velachery! I hope to be back one day and am looking forward to another visit to the breakfast buffet and lots of filter coffees!
- sanjeeviu (10/5): Great hospitality with a smile - I had a wonderful stay at the hotel, and the overall experience exceeded my expectations. The accommodation was comfortable, clean, and thoughtfully designed, creating a relaxing atmosphere throughout my stay. The room was spacious, well-maintained, and equipped with all the essential amenities, making it both convenient and enjoyable. What truly stood out was the quality of the food. The hotel offered a wide variety of dishes, catering to different tastes and preferences. Each meal was freshly prepared, flavorful, and beautifully presented. The breakfast spread was particularly impressive, with a good mix of local and international options. The food is very taste and delicious at Lounge. Dhanajaya and Tananya offered great hospitality at lounge and offered service with a great pleasure. The service complemented both the accommodation and dining experience perfectly. Staff members were courteous, attentive, and always ready to assist with a warm smile. Overall, I would highly recommend this hotel to anyone looking for a comfortable stay paired with excellent food and service. It’s a place I would gladly return to in the future.
- shilpas764 (8/5): Good service and great food - Very convenient location. Wonderful property with nice amenities and large, clean rooms. The first call out is to the housekeeping staff. While I wasn't able to get any of their names, I do have to say that the level of cleanliness was high. Not in the rooms, but throughout the property. Well done! When travelling for business, there's local travel that comes into play for me and the travel desk with Surya and Abhilash do a fantastic job of handling all the travel arrangements with precision and efficiency. Also a big call out to the ever helpful consierge desk - Anand, Raja and Vennis. They handle all tasks with great ease and made my stay easy. When it comes to F&B, this property really goes above and beyond with the quality of food. I had the crispiest dosai (as per my request) made by Chef Tirupati for breakfast. Chefs Mangesh, Gaurav and Ravi also did a great job with the buffets. The IRD options and quality are both very good. Call out the following F&B folks for their service- Samantak (who was very attentive and proactive), Akshay, Soumyadip, Tenui and Riva. Lakshya got some constructive feedback from me in day 1 and he was able to act on it consequently. The only hiccup in an otherwise great stay was that my instructions for invoicing, which I provided during check in, were not captured by the person who did my check in. So thank you Mallika for correcting those errors during checkout. Thank you to the entire staff.
- Odyssey08499910208 (10/5): Stay Experience for Westin - I’d rate my stay a perfect 10/10 ⭐ From the moment we arrived, the experience was seamless, warm, and truly memorable. A special thank you to Khushboo for making us feel so welcomed and taken care of throughout our stay—your hospitality really stood out. A big applause as well to the wonderful team at Westin—Shambhooo, Ariful, Lakshya, Reba, and Sankatan—for their constant support, professionalism, and friendly attitude. Each of you contributed to making our experience exceptional. Highly recommend this hotel for anyone looking for comfort, great service, and a memorable stay. Looking forward to visiting again soon!
- Jet41844480664 (10/5): Guest experience & hospitality - I had a wonderful buffet on Sunday where I missed my sunglasses , came back Tuesday to get it back after a long struggle Mr.Vennis helped me out of his way and got my glasses back. His hospitality was excellent! Thanks a lot Westin !!
- vigneshe2026 (10/5): Stay experience - The stay was very good. The specially room was very good . Thank you sonali and sanjay from housekeeping sanjay was very friendly and carring person of us thank you Sanjay
- Roam38066300902 (10/5): Good Dinner experience for couples.. - Good Ambience and food tastes good.. wonderful service by Mr Hrudananda and Mr Samtak..
- Unmesh (9/5): - Overall ambience and service
- Travel18281614710 (10/5): Wetting Stay - My stay at Westin was very pleasant. The staff were courteous, the food was excellent, and the chef did a great job. The room was comfortable, and overall, everything was wonderful. Thank you.
- narenn2026 (10/5): Rogeta - Her work was superb and clean and polite nice person
- iniyaln (10/5): Great - Nice spread of food and Ariful did an amazing job and was customer friendly
- reychellm2023 (10/5): Amazing service beyond expectations - Ariharan was amazing! He went above and beyond while cleaning my room and even gave me a small gift, which was such a thoughtful surprise. Everything was spotless, organized, and done with great attention to detail. His kindness and professionalism truly made a difference. Thank you for such excellent service!
- Cosmopolitan132371 (8/5): Westin Chennai Stay - My husband and I recently completed a 6-day stay at The Westin Chennai Velachery and overall found it a pleasant experience. Housekeeping was a clear highlight. Civilian and her colleague looked after our room with real care and consistency throughout the week. A concierge staff member (in a suit) was also notably attentive and responsive to our requests. On the dining side, Magesh, the sous chef, took care of our meals diligently. The food was consistently tasty and well-presented. One piece of feedback for management concerns room upgrades for loyalty members. As Marriott Bonvoy members, the only real perk extended to us was access to the business lounge. By comparison, as Hilton members we have consistently received suite upgrades across properties in Chennai, Kuala Lumpur, Europe, and Abu Dhabi. This is an area where Westin and the broader Bonvoy programme could learn from Hilton's approach. The staff here are genuinely excellent. Room upgrades will be the deciding factor in whether we return to Westin. Room #9002
- T S P (10/5): - Ambience Nothing
- Snehal (8/5): -
- sonip596 (10/5): Home away from home - Very friendly environment We just shifted to Chennai it felt like home Staffs are very friendly Food is great
- 962anisk (2/5): Very disappointing experience at The Westin Chennai Velachery. - At check-in, a security deposit was supposed to be pre-authorized on my credit card. Instead, the hotel charged the amount directly, which is a serious mistake. As a result, at check-out my card was declined due to exceeding the limit, and I was asked to pay again. After a long and difficult discussion, the staff acknowledged their error and assured me that a refund of the overcharged amount would be processed within 2 to 3 weeks. It has now been over 6 weeks, and I still haven’t received anything. What’s even worse is the follow-up: repeated calls with no resolution being constantly told to call back later a duty manager left me waiting on the phone for nearly 10 minutes before hanging up and the same number no longer answers This is unacceptable for a hotel of this standard. Mistakes can happen, but the lack of accountability and professionalism is shocking. I strongly do not recommend this hotel until this issue is properly resolved.
- jaepyk (10/5): Westin at Chennai - Flawless experience right from reception, to room service to food at their restaurants. Injajmamul at front desk and Shalini at Madras Kichen
- Voyager60268027136 (10/5): THE WESTIN EXPERIENCE. - Stayed here for an extended period and the staff was really warm and hospitable, especially Mr. Ajay , Mr. Gokul and Ms.Nandini who ensured a comfortable and pleasant stay.
- Roam35524401133 (10/5): Great stay at Westin - Amazing stay at Westin. Superb service.. especially room service, special thanks to Ajay
- noelenew943 (10/5): Home away from home - Stayed for 12 days. The staff and the amenities are fantastic. Housekeeping were amazing, the room was always fresh and clean. All the restaurants had great food choices. Every morning I was greeted at breakfast with a cup of filtered coffee by the wonderful Samantak.
- sumalatad (10/5): Excellent stay at Westin - We had an excellent stay at Westin Velachery. The housekeeping staff, Hariharan, took exceptional care of our family throughout our visit. The restaurant team was attentive, accommodating special requests, and consistently sought feedback. The food, service, and room cleanliness were all outstanding.
- Rekha (9/5): -
- crissC1223QV (10/5): Great service - Thank You to Mr Pramoth for his excellent service at the cafe.
- Explore05261409760 (10/5): Excellent staff - Very friendly staff! Always eager to help and assist. Many thanks to Sanjay from housekeeping.
- W6377AYrahulr (10/5): Room experience was good and sanjay and sonali from house keeping was helpfyl for us and cleaning was great - Room experience was good and sanjay and sonali from house keeping was helpfyl for us and cleaning was great
- Camper33058955620 (10/5): Great experience - Everything was fine, but the check-in process took longer than expected.I had a wonderful stay. The room was clean, staff was very polite, and service was excellent.My daughter loved the towel art that was kept in the room.Thanks to aditya & gokul for taking care of my room.
- MEENA (9/5): Every Every stay becomes special with the good behaviour team, - The best part was the behaviour of all employees Especially Ms.Mallika. Her behaviour was exceptionally good. Then I met a shop floor boy, who was again very courteous. Later I met a small girl during breakfast, even she was very sweet. Felt very happy to see everyone behaving too good. I got a drop to the nearby Mall as well, which I was not expecting: Also I got two packed breakfast as I had to travel to Pondicherry early in the morning. I used to travel and stay in good hotels. Every time early morning packed breakfast gets ready late, but here, even that was a timely one: Nothing which I could specify.
- Ravi (9/5): Good rooms but an open bathroom! - The location and ambience were excellent. The bathroom did not have a door!And to add to that there is a sliding glass door facing the beds that cannot be locked. May be ideal for honeymooning couples but definitely not for families with kids.
- UshaIyerkarthik (10/5): My stay at Westin Chennai - I love my stays at Westin Chennai. I love the pool, SPA and the steam room. Surya from travel desk is also very cooperative and helpful. Mahfooz from housekeeping creates beautiful towel art.
- P2687ESmichaelk (10/5): Wonderful stay at Chennai Westin - Have had a very nice experience at the Westin in Chennai. The staff are all very attentive and always greet meet with a warm smile and have been very attentive to my requests. Jasmine, Ahkil, and Sanjay have each provided wonderful service and have always made me feel at home.
- Solomon (4/5): An uncomfortable and disappointing stay. - Breakfast was good but not too many choices for a vegetarian When I checked in the room I booked was with bathtub but was allotted without a bathtub and then I complained and then got a new room. This room was next to the service room and at 3 am there were noises of workers working every night. My overall stay in the room was uncomfortable starting with not a correct room was given. Very disappointing.
- H3073BOsamp (10/5): Good food and service - Great food ever . I went to seasonal test Resturent. Nice environment and staff carenenss amazing. Here I mett Sk Ariful uddin . His service ossam. And everyone very polite.. ....
- Pioneer22861511502 (10/5): Great Stay! - Mr Sanjay and Ms Sonali from the housekeeping team were grea! They made my stay pleasant.
- G496VXaniln (10/5): Amazing - Absolutely amazing service. Lovely staff,from checking in to pool side. Even the Lounge was great and Chef Karthik made the dishes which was world class, the blend of the local cuisine and with other ingredients, he turned those meals into 1 of the best dishes I have had. And now at breakfast, he made so many classics dishes that its just so hard to resist. And the gentlemen Mr Anful, what an amazing guy, top customer service with great attitude and attention to detail service. He has bright future.
- Go822653 (10/5): I love the food - Karthik Chef made a perfect Masala Peanut Dosa. It was mouth watering. This Chef is extremely skilled and professional, making it a privilege to eat his food Ariful Wait Staff, went beyond good service. Suggesting what I might like to eat and letting me try different Cuisine. Thanks for the amazing experience
- Sherpa35088560565 (10/5): Great hospitality - Sanjay was prompt at addressing the issue. Great service
- Kothur Sujit (8/5): -
- GoPlaces45482287343 (10/5): Lakshay Thank you so much for your service and the Ifftar you guys served was 5 star - Lakshay Thank you so much for your service and the Ifftar you guys served was 5 star
- Climber06411360288 (10/5): I had a wonderful stay - Had a wonderful stay here. Akhil and Gokul kept the room very clean and well maintained. Really appreciate their support and good service. Thank you Westin team.
- O6725TZabhinavs (10/5): Good experience - Excellent experience, very clean hotel, courteous staff, would recommend it.
- Stay24212628357 (10/5): Comfortable and Pleasant Experience - I had a very comfortable and pleasant stay at this hotel during my journey. The property is well-maintained, and the staff are very friendly and professional. I felt safe and well taken care of throughout my stay. The reception team was welcoming and made the check-in and check-out process smooth. The food was also delicious with a good variety. A special thanks to Abhishek from the housekeeping team for maintaining my room very neatly every day and ensuring everything was perfectly arranged. He was always polite, helpful, and ready to assist whenever needed. His dedication and hard work truly made my stay more comfortable and enjoyable. I look forward to staying here again in the future.
- Seaside04724936503 (10/5): Amazing - Very charming facilities. phenomenal staffwho truly valued us as guest. Thanku aditya & rojita for taking care of my room.
- Trip14191811884 (10/5): Nice - The room was clean and well-maintained.Also "I would like to commend Akhil and Gokul for their excellent service. Thank you for ensuring a pleasant experience."
- Cruiser30493794204 (10/5): Wonderful stay - Had an amazing experience while staying in Westin.
- pranavsanjubhatb (10/5): Had a execeptional stay - Me and my family had a great stay at this property and i will surely recommend to my frnds and cousins Special thanks to akhil and abhishek from house department they are always there when we had a need , most honest staff i ever seen and towards there work they have working with passion All the best to those two and god bless them
- 950iaing (10/5): Modern, clean and luxurious - Modern and comfortable hotel in the centre of Chennai. We were upgraded to a Club room on the 7th floor with longe access, which was excellent. Breakfast buffet was good quality with a vast selection to chose from. Pool area is small but very tranquil.
- Curiosity43198637979 (10/5): It was a very comfortable hotel. - service stuff akhilabhishek is very nice guy.
- Kristenkerr12 (10/5): pleasant - Overall stay was comfortable and pleasant. Staff behavior was polite and professional.Room is comfortable. specially mentioned to Aditya and ajay from housekeeping, appreciate the services. Thank you
- Praservani (10/5): Wonderful hospitality - Housekeeping Ajay and Adithya ensured that the room is clean and ready. The pleasant part is their gesture with towel art as soon as I return from office with a compliment
- allend832 (10/5): Exceptional Hospitality and Authentic Indian Experience - Ariharan and Prabha from housekeeping provided exceptional service, and their hospitality was truly commendable. Chef Karthik was incredibly humble and approachable. I’m very happy that they continue to uphold Indian traditions in all the food served today.
- ozlemozcan0902 (10/5): Enjoyed so much - House keepers are amazing. My room was clean, fresh towels.. excellent service. Thanks to all of them. Ariharan is the best . I love his little magic with the towels
- Nishant (1/5): - Pathetic staff and worst experience. Won’t ever recommend anyone to staff in this Worst hospitality
- Mijke (8/5): -
- Departure42964785001 (10/5): Great service Ariharan and Prabha thank you - We had a great experience staying here .. ariharan and prabha kept the room sparking clean .. great service Thank you so much westin team
- Pioneer59021183078 (10/5): Liesure - My experience at The Westin Chennai Velachery was very pleasant. The hotel maintains high standards of cleanliness, comfort, and professionalism. The rooms were spacious, well-maintained, and very comfortable. The staff were courteous, attentive, and always ready to assist, which enhanced the overall stay. Specially mentioned Aditya & rojita from housekeeping for upkeep my room Appreciate for souvenir elephant and towel art with greeting card. 😊
- sngsilhouette40 (10/5): Good service and staffs!! - I was having my dinner in their Seasonal Taste resturant. Their staffs were very friendly and welcoming. Ms Manisha impressed me as she is very chatty and was trying to communicate with me in mandarin, impressive.. as understood she self taught her language. Mr Ariful has a very vibrant smile! 😁... he always carry that Trademark smile when serving me. I really enjoyed my dinner and their service! Thankyou...
- Go07965110931 (10/5): Clean, fast and efficient - Very fast and friendly from Ariharan during room cleaning and house keeping
- Mobile27080080874 (10/5): Hotel Stay Experience - The stay was very good and nice experience with westin in Velacherry. Sridharan and Prabha was keeping my room very clean everyday. Thanks for your awesome duck everyday.
- 831sunghwanj (10/5): Best hotel in Chennai - I recently stayed at The Westin Velachery and had a great experience. The staff were very welcoming and attentive and the room was spotless, modern and the bed was so comfortable. A special thanks to PRABHA, cici for helping me with room cleaning services. She always gave excellent room cleaning service. Every day, we felt like the brand new room. She should be recognized by the Westin for sure. Also, I enjoyed the breakfast buffet with plenty of options and the location was also perfect for exploring the city. I would highly recommend this hotel and I will definitely be back!
- omsiva (6/5): Excellent food ,polite, kind, always helping staffs but need improvement on few other areas - Excellent food. Excellent staffs at food area. Thoroughly enjoyed . Chefs and other cafeteria staffs are quite friendly and proactively checking guests of their requirements. Hotel house keeping staffs are quick to attend of any issues/ requests/ cleaning, etc . Room size is quite small for the rate we pay . Luggage holder/table is kind of blocking space .. actually I had to hit the corner of it few times and it actually hurts :) , Rooms sizes are same at all floors but advertised names are different , Paid almost double the price for the same room when I booked third time ..It is a kind of cheating not sure it is hotel or booking.com deceiving customers with different names for the same type of room and charging more . some staffs suits walk straight head to us and staring on multiple occasions .. .what are they doing it for ?? There were confusions between staffs on what is included in the reservation like lounge/breakfast/dinner , no sure how their system tells correctly to one staff and not to another, This is creating embarrassing moments and provoking drunk guests for hotel's fault which is very bad.
- Omsiva (6/5): Ecellent food and kind staffs but need improvement on some serious areas - Excellent food. Excellent staffs at food area. Thoroughly enjoyed . Chefs and other cafeteria staffs are quite friendly and proactively checking guests of their requirements. Hotel house keeping staffs are quick to attend of any issues/ requests/ cleaning, etc . Room size is quite small for the rate we pay . Luggage holder/table is kind of blocking space .. actually I had to hit the corner of it few times and it actually hurts :) , Rooms sizes are same at all floors but advertised names are different , Paid almost double the price for the same room when I booked third time ..It is a kind of cheating not sure it is hotel or booking.com deceiving customers with different names for the same type of room and charging more . some staffs suits walk straight head to us and staring on multiple occasions .. .what are they doing it for ?? There were confusions between staffs on what is included in the reservation like lounge/breakfast/dinner , no sure how their system tells correctly to one staff and not to another, This is creating embarrassing moments and provoking drunk guests for hotel's fault which is very bad.
- omsiva (6/5): Excellent food and kind and polite staffs but need improvement on few other important areas - Excellent food. Excellent staffs at food area. Thoroughly enjoyed . Chefs and other cafeteria staffs are quite friendly and proactively checking guests of their requirements. Hotel house keeping staffs are quick to attend of any issues/ requests/ cleaning, etc . Room size is quite small for the rate we pay . Luggage holder/table is kind of blocking space .. actually I had to hit the corner of it few times and it actually hurts :) , Rooms sizes are same at all floors but advertised names are different , Paid almost double the price for the same room when I booked third time ..It is a kind of cheating not sure it is hotel or booking.com deceiving customers with different names for the same type of room and charging more . some staffs suits walk straight head to us and staring on multiple occasions .. .what are they doing it for ?? There were confusions between staffs on what is included in the reservation like lounge/breakfast/dinner , no sure how their system tells correctly to one staff and not to another, This is creating embarrassing moments and provoking drunk guests for hotel's fault which is very bad.
- Sameer Arunkumar (9/5): -
- ARIVUDAINAMBI (10/5): Enjoyed my stay - Well maintained Food options
- Diyu1998 (10/5): Coxy and quiet - We celebrated birthday with family We decided to book room here. This is our first time here It was good and the decorations were beautiful. Thanks to the housekeeping staff. Deluxe rooms are perfect with couch with quieter floor. The bathroom was clean and good selection of toiletries In the night we cut the cake provided by Seasonal Tastes and the dinner was amazing During breakfast time it was crowded but we did get a table. South Indian options - fresh juice, scrambled eggs, dosa The breakfast serving staff really seemed to care whether we enjoyed the food or not Thanks to Manimaran Pillai. He was very helpful and willing to assist us. Definitely recommend him Every moment of our stay was relaxing Just what I needed to take a break
- Louisjohn1234 (10/5): Best place - I had a wonderful stay at this hotel. The ambience was pleasant and well maintained, and the rooms were clean, spacious, and comfortable. Housekeeping services were prompt and ensured a neat and hygienic environment throughout the stay. Aditya from house keeping beautifully decorated the room with peacock towel art and presented an elephant as a souvenir, which was a thoughtful and memorable gesture. Overall, it was an excellent experience. I would definitely recommend this hotel and would be happy to stay here again. ⭐⭐⭐⭐⭐
- nynishag (10/5): Amazing - It was very nice. The service was so cooperative The towel art was awesome and was different everyday. Ariharan and Prahba
- Nishtala (2/5): Disappointed with the check in time - Booking .com , apparently did not send my booking details to the hotel and I was made to wait for more than 30 min for checkin at 1 A M in the night
- Sandeep (10/5): Wonderful, Lovely, fantastic Hotel with amazing facilities - Amazing staff, fantastic swimming pool, sumptuous food at reasonable cost. Asking for Aadhar card for each member of the family.
- Sundar (10/5): -
- Sundar (10/5): The best five star hotel in Chennai - One of best five star hotel in Chennai Highly recommended this hotel Nil
- swanandhan (10/5): -
- nehapradeep (8/5): Fantastic service by the concierge and house keeping, maintenance team and travel desk. - The in room dining service by on call team Ms. Meghna and Ms. Rajnandini was very welcoming, helpful and kind. The Maintenance department was very quick on their toes too helped out in an urgent requirement. The Housekeeping too did a good job. The travel desk also was very prompt in their response. Thank you to only these teams that we had a pleasant stay 5 stars to them
- Srinath (10/5): Great luxury stay - Awesome location , great buffet breakfast and good service Nothing
- Navigator40007268301 (10/5): Service was good - My stay at this hotel was very pleasant. The ambience was clean and welcoming. The rooms were spacious, neat, and well maintained. Housekeeping service was timely and efficient, and overall cleanliness was well taken care of. The staff was polite and supportive, which made the stay comfortable. Special thanks to Aditya (Housekeeping Executive) and Shreya (Front Desk) for making the stay memorable. Aditya beautifully decorated the room with elephant & peacock towel art, which was a very thoughtful and creative gesture. Shreya was courteous, professional, and helpful at the front desk, ensuring a smooth and pleasant experience throughout the stay. Overall, it was a great experience. I would definitely recommend this hotel and would love to stay here again. ⭐⭐⭐⭐⭐
- Explorer40843115221 (10/5): Stay at Westin for my Anniversary. - Big shout out to Shreya for giving us a memorable luxury stay at Westin Velachery. I went with my family to celebrate 7th year wedding anniversary. Shreya took one step ahead and gave a wonderful experience. Thanks Shreya for everything you have done. She is a star 🌟.
- Santhosh Kumar (10/5): - Cleanliness and people working there were also very nice Nothing
- Sundar (10/5): Best hotel to stay in Chennai - One of best five star hotel to stay in Chennai . I always stay here every Dec and this is best hotel to stay and wonderful experience and staff are so helpful Food is delicious with so many spread
- Aussietripper94 (10/5): Delightful - The Westin is great hotel. I loved the helpfulness of all the staff, from the concierge to Rogeta, our room maid. She worked tirelessely. Our experience with the restaurant staff was also delightful, from Maniraman to Kartik, the chef. They are happy to listen to feedback and prepared to accomodate us. I will be happy to stay again, in the future.
- daisiesd (10/5): Loved our stay - Great location next to Phoenix mall and good restaurants Room was very comfortable. Food is fantastic, many healthy options even for me that has food restrictions Spa treatment excellent too This is our second stay and fully recommend
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