Hotel Stella

Location: Don Gil Garcia Street, Barangay Capitol Site, Cebu City, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Massage services
• Non-smoking throughout
• Concierge service
• Spa/wellness center services
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Health or beauty spa nearby

Rooms Available

• Superior Double Room

  Featuring views of the city, this air-conditioned room comes with a flat-screen cable TV and a mini refrigerator. The room also comes with an private bathroom with hot and cold shower facility along with free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  This room features air conditioning, a flat-screen TV with cable channels, and a desk. The private bathroom comes with a hot and cold shower facility.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room

  This twin room offers a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Single-room air conditioning for guest accommodation

• Family Room (3 Adults)

  This air-conditioned room is equipped with a flat-screen cable TV, a mini refrigerator, and an private bathroom with free toiletries as well as hot and cold shower facility.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Premier Quadruple Room

  Fitted with air conditioning this room comes with a flat-screen TV with cable channels, a mini refrigerator, and an private bathroom with hot and cold shower. Free toiletries are also included.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Major (10/5): -
• Brendan (4/5): - Nice staff Dirty, poor air con
• Nesrine (1/5): Totally disappointed – poor value for money - The location a little bit We were very disappointed with our stay. The hotel was not clean, the taps were rusty, and the towels were of poor quality. There was not even any shampoo provided. For the price we paid, we expected a much higher standard of comfort and cleanliness. We do not recommend this hotel.
• Daco (3/5): Uncomfortable - Nothing Damage air-conditioning Damage hot water system No amenities Clog up washing bin
• Femhill (10/5): - Friendly staffs Restrooms are okay
• Lynyrd (6/5): Its fine - Location and price Linens are thin
• Roelli (5/5): - nichts Kein Fenstet
• Maria Ireann (7/5): I would certainly recommend this hotel for its outstanding service and great location. - My grandparents recently stayed at your hotel and wanted to share their experience. Overall, it was a very positive stay, though there are a few areas regarding the facilities that could use some attention. The Highlights: Exceptional Staff and Atmosphere First and foremost, I want to commend your staff. From the moment they checked in, the team was incredibly welcoming, professional, and attentive to every detail. Their hospitality truly defines the character of the hotel and made them feel right at home. Additionally, the common areas and dining facilities were impeccably clean and offered a wonderful ambiance. While the bedroom was comfortable, the toilet facilities in their room are in need of improvement. Upgrades: Modernizing the fixtures and ensuring better ventilation would greatly enhance the guest experience and bring the bathrooms up to the high standard of the rest of the hotel.
• Katherine (8/5): Good place to stay, within the city, and very helpful staff. Just bring cash for a deposit - Clean, good enough space and good location Nothing
• Umbao (1/5): -
• Christin (4/5): -
• Russ (8/5): -
• Leonard (5/5): Passable - Looked clean and the bed was comfy. Aircon in the room was good and the bathroom good too I got attacked by what I think was bed bugs. I’ve never experienced this before. I had a good look through the bed and couldn’t see anything moving but my body is covered in bites which is quite unpleasant
• Francis Direk (7/5): -
• Alexa (8/5): -
• Jennifer (3/5): Very glad it was a short stay - Not much Rooms are dirty
• Lai (9/5): Very simple but budget friendly option for a few nights to explore Cebu - The room was fairly small but for the price and the location it was pretty good deal. Staff was very friendly and helpful. A/C was cold, TV was huge, overall not a bad price for what you get. Decent room for a short and budget friendly stay. Not much to complain about the room was fairly clean and comfortable enough staff was very friendly
• Russ (7/5): -
• Iraluna (10/5): -
• Dewanie Kim (2/5): NEVER AGAIN. - Only the location. The staff are inconsiderate. They called us 4:00am in the morning just to move our car, when it was their fault in the first place for placing their motorcycle behind our car! We asked for 2 additional comforter but only one arrived. We asked for additional towels, also only 1 arrived.
• Ma Leny (4/5): -
• Leonardo (3/5): Cheap if you want - Cheap Dirty, no window in room, outdated. Leaving the hotel during check out felt like military exercise if you’d stolen or broken anything in the room
• Galeano (5/5): - Niente Disorganizzazione al massimo.ho chiesto un caffè alle 6:30 del mattino seduto al bar da solo .dopo 15 minuti ho chiesto a che punto era....si erano scordati di me.ovviamente contrariato me ne sono andato al 7eleven più vicino .
• Largo (8/5): - Location
• Bebe (1/5): Nightmare hotel - The room too small, no comforter or blanket only 1 PC thin bedsheets, have aircon with electric fan but not cold too noisy,no hot shower plus location not safe Location not safe, staff rude, no comforter, not cold aircon no hot shower, not worth it to book
• Charisma (8/5): -
• Bravo (7/5): - Place very quiet Shower curtain is smelly...
• Mona Cara (8/5): Location Wise! - The room is average. Clean and the bed is comfortable. There are no toothbrushes, slippers, or blowers. Cleaning of room is free of charge. They will change the towels and bedsheet too. Location is perfect. Fast food, ATM machines, bank, Robinsons mall, coffee shop, laundry shop, and hospital are walking distance and near to Hotel Stella. The Staff are accommodating. Called for breakfast and they delivered it to our room. Requested an extra bed but it is not available at the time we checked in. The receptionist offered an upgrade with lower price. Which is I am grateful. The mini fridge in one of our room is not working. The exhaust fan in the bathroom is not working. The door is not opening but they fixed it. Even though their window type AC is loud, I was able to sleep because I am tired from all day tour.
• Jesa Rose (8/5): -
• Jaz (9/5): -
• Yam (8/5): -
• RUTHIE TAN (5/5): - The staff were friendly. Value for money and location is good. The room was okay, but the bathroom/toilet needs to be looked into and cleaned. Internet connection/wifi not working in our room.
• Ian Carla (6/5): -
• Ian Carla (5/5): -
• Crissa (7/5): Recommend this for those who will be celebrating Sinulog since it’s super accessible. - So-so for a budget hotel. Shower and heater was somehow broken.
• Donatien (9/5): - C était propre et lit confortable Chambre petite ainsi que la salle de bain. Pas de fenêtres dans la chambre
• LongHaul (6/5): You get what you pay for. - It's extremely cheap. Staff very nice. It's really close to a lot of places. I just stayed as I arrived at 3am and check out is at 12pm so handy for late night arrivals. Hotel seen better days, so could do with major upgrades.
• Rudy Gonzales (10/5): I will stay at Hotel Stella again and again. - The room, The location and the bed was very comfy.
• Rezki (6/5): Bein - Oui c'était très bien merci à tout le monde Beaucoup de voitures stationnées à la rentrée parfois difficile de rentrer
• Bhimesh (10/5): I highly recommend this hotel to any tourist who will visit Philippines - All the hotel staff were very accommodating. Although there was a typhoon during the time I stayed, everything still went well the hotel had its own generators and there was no power and water interruption. Prices of the foods are affordable and the location was very easy for transportation. None so far
• Ritchelle (9/5): -
• Enriquez (8/5): - The room is clean. Nothing..Everything is good.
• Kareen (5/5): -
• Revilo (4/5): - Quite clean I dont like the AC which is close to the bed and sounds noisy and the shower head is broken and cars were parked right in front of the entrance
• Gretchen (3/5): -
• Jesss (7/5): -
• Engr Roa (10/5): -
• abella (2/5): - Theres no service thermos in the room. Lack of amenities and The skirting of the bed is to much stain and dusty.... need to deep clean all over the room. Shower curtain is to much filthy. shower,is not working and no bidet...we only use pail and dipper. there's a television but it's not working.. aircon is not much cool Hall ways and elevator are to much dusty. Only location is good.
• FREDERICK (5/5): - The hotel's location is very convenient for my transaction in Cebu. The room posted online was not the room I got. The Hot shower was not functioning. and the curtains were dusty.
• Michelle Heider (8/5): Happy stay! - Very affordable, accessible for supermarket, or if you want to eat outside. They have a good breakfast. Friendly staff Old bathroom. The ac from the first room didn't work well or not in good condition. Luckily they transferred us to different room.
• Karl (8/5): Very good -
• Chamine (6/5): Pleasant - The location it is within the city, malls are nearby you can easily walk it, coffee shops and other fast food restaurants are also accessible in this hotel. The ventilation of the room is not that good. In pictures, rooms look like spacious but its not. Towels smells clean but looks old already. But for the price it is ok.
• Marla (7/5): Good -
• Elizabeth (7/5): Overall, I would rate our stay at Hotel Stella AVERAGE. - The hotel's location is good. It's accessible from many places. It's also easy to hail a cab, either via Grab or a regular taxi. The hotel staff is okay; they are accommodating, though some are nicer than others. The shower was old, but at least the heater was functioning. The toilet had no bidet, but it's okay. The A/C is good...it's cold. What shocked me the most was discovering that this hotel doesn't provide a kettle in each room. The guests have to go down or request water. I had booked many 3-star hotels in the past, and even condotels, and all would provide a kettle inside the room. Some would even provide bottled water for the first night of stay, or coffee and tea in sachets. Never mind the coffee and tea, but I think the provision of a kettle is essential, especially when the guest is fond of drinking hot water. We also had to request towels because there were none. It's good that we brought our toiletries because the hotel does not provide them either, except for a small sachet of shampoo and 2 pieces of tiny soap bars, which look like half the size of those we usually see in other hotels. Never mind that, too. I was disappointed with having no kettle inside the room, and we had to go down every morning just to get our hot water. Water is very essential, so I guess there should be a kettle in each room. The food is average. The breakfast we ordered should have had fried rice (SILOG), but what was served was plain rice. I am not trying to degrade the hotel, I just want them to know how I and maybe some of the guests felt during our stay there.
• Lunasco (8/5): Very good - Cozy even the room is quite small. Less electric sockets. Small room. The room is quite old. Some walls have rust stains.
• Rainier (10/5): Exceptional -
• Treffy (7/5): Good -
• Riza (7/5): Good -
• Annie (2/5): If you read the negative reviews provided by the guests before were all true. We won't recommend this hotel. The man - Staff are kind Location is ok Poor facilities No hair dryer and if you request for it, you will be charge 90 pesos per day No flat iron even if you are willing to pay for it. The toilet bowl keep getting clogged Shower is not getting hot nor functioning The room has no window. The aircon is not cooling especially on our 1st night. No wifi/ internet.
• Philline (8/5): Good for the price - It is very accesible. A lot of restaurants nearby. It’s near the Capitol as well. The hot shower isn’t working.
• Joemer (10/5): It was good - The staff is accommodating
• Arif (6/5): - okay to stay average hotel i steadied one night only
• Michelle (9/5): Superb - Staff at the reception they are friendly and helpful. Everytime I visit Cebu, I always choose to book Hotel Stella. Was afraid after flushing the toilet, it took time to stop the water flow after you flush it
• Arbasa (6/5): Pleasant -
• Christine (8/5): the room is comfortable and worth the price - location cr
• Edgar (7/5): Good -
• Vishan (10/5): Exceptional - What I like most is the SERVICE. All the staff are accommodating. I will surely recommend the hotel and will surely stay and book again. ☺️
• Raquel (8/5): Very good -
• Edson (7/5): Good -
• Sadin (10/5): Exceptional -
• Amoren (7/5): Good -
• Karen (2/5): Not comfy - The location is good The room has alot of flies, the bed cover is dirty, the water is so slow, no signal.
• Johanna (5/5): Passable - Beds were good. Toilet and shower were super dirty..
• Israel (6/5): Pleasant -
• Lou (7/5): Affordable & Comfortable :)) X - Nice Breakfast Good Location Dark Road when you get out during Night time
• Ferrer (9/5): Superb -
• Delos (10/5): Exceptional -
• Christine (8/5): Very good -
• Jhessalyn (7/5): Good -
• Micka (1/5): Bad -
• Jen (5/5): Passable -
• Russ (8/5): Very good -
• Johana (10/5): Over all nice stay. - The facilities were simple but the staffs are so kind and accomodating. I love their service. The space is a bit smaller than I thought and there's no heater but they always give us hot water for our coffee. They are super nice.
• Marlou (3/5): Poor - Window No free water, smelly towel, no bathmath towel,
• Alberto (8/5): - At the center of town. easy to get a taxi to everywhere.
• Anne (10/5): Exceptional - The staffs were very approachable and kind. The facilities of the hotel were very convenient. We really enjoyed our stay. None
• Alice (5/5): Passable -
• Marielle (6/5): Pleasant - Location and price AC is too noisy. My daughter keeps on waking up because of it.
• Marjorie (8/5): Very good - Very clean, the staff are so nice and place was so comforting. Some electric outlet are not covered. But we are still safe.
• Tan (8/5): Very good -
• Tan (8/5): Very good -
• Largo (10/5): Exceptional - Only 3 parking slots available
• Ma. (4/5): Disappointing -
• Pauline (10/5): Exceptional -
• Ruth (3/5): Booking gave it a rating of 3 stars, we arrived late from a long international flightand were so tired so ee had to slee - The bed was firm. The restroom was not only too cramped, the shower was filthy! The shower curtain looked like it has not been washed for years!
• Ryan (7/5): Good -
• Rogelio (8/5): Very good -
• Philip (5/5): Passable -
• Maria (7/5): The staff 100 % good service they are all polite your guest accomodate well ... congrats staff - Size of bed and location only and lobby area Need renovations of washroom , need deep clean inside the room and change curtains wal dusty . Need sachet bed side table very important closer area for charging
• Regelyn (6/5): Pleasant -

Photos