Homewood Suites Victoria, TX
Location: 6705 Ne Zac Lentz Pkwy, Victoria, Texas, 77904, Victoria, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational opportunities: Enjoy the outdoor pool and 24-hour fitness center at our hotel.
Convenient amenities: Benefit from complimentary wireless internet, picnic area, and barbecue grills.
Meeting and event space: Host your events in our 2077 square feet of conference space.
Book your stay at Homewood Suites Victoria, TX for a perfect blend of comfort and convenience.
Important Information
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
- Picnic area
- Elevator
- Fitness facilities
- Free airport transportation
- Conference space
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Internet access in public areas - high speed
- Free wired internet
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Free area shuttle
- 24-hour business center
- Snack bar/deli
- Basketball on site
- Racquetball/squash on site
- Free self parking
- 24-hour fitness facilities
- Wheelchair-accessible public washroom
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King Bed
Layout - Living room and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, bathtub, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King Bed
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, bathtub, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 1 Bedroom, Non Smoking
2 Queen Beds
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Studio Suite, 1 King Bed, Non Smoking
1 King Bed
Layout - Living room and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
1 King Bed
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
2 Queen Beds
Layout - Living room and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and towels
Practical - Free local calls, double sofa bed, and sofa bed; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Suite, 1 Bedroom, Non Smoking
1 King Bed
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
1 King Bed
Layout - Living room and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Layout - Living room and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Layout - Living room and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Separate living room
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
Guest Reviews
- Bertha (10/5): - Clean, convenient, kitchen accessibility, fitness center, and great breakfast options.
- Curtis (10/5): - I don't want to add a review. This is the worst part of the stay.
- NORICA (10/5): - Every staff member I encountered was friendly and helpful when assistance was needed. I will def stay again.
- Charles (10/5): - Our suite was clean. Continental breakfast was delicious and quickly replenished at each wave of diners. Staff was friendly and helpful.
- Ramona (6/5): - Rooms need to be restocked. I had to ask for shampoo ,conditioner, toilet paper. Very limited in pullows and covers . Sime of staff not happy you say hello abd get ignored.
- Brenda (10/5): - Everything was great!
- Renae (10/5): - Everything was good
- Matthew (10/5): Fantastic Stay - Fantastic! Adrian up front was wonderful! One of the BEST BREAKFAST I've had at a hotel.
- Emma (10/5): - Very clean, comfortable beds, excellent customer service
- Ramona (6/5): - Patio area has alot of bugs . The other maitaince used to wash ever day he was there. With power wash .
- Izamary (8/5): - Breakfast was very good
- Michael (10/5): - Very nice!
- Cara (4/5): - My first stay here was stellar, so I booked again. This time I have a dirty room and was told that booking third party is not good because I’m not valued as a Hilton rewards member and my room is not guaranteed. Definitely didn’t feel welcomed.
- Jessel (10/5): - Facility was beautiful and clean Staff was nice and welcoming we loved it amazing service
- Claudia (10/5): - Love it …. Rooms were spacious
- Melissa (10/5): - A great option with a good included breakfast as well as a social hour in the evening with dinner, wine and beer also included. Really made my stay easy. Rooms were great, comfortable and clean. Highly recommend.
- Fawn (8/5): Wonderful stay - The staff are always friendly and helpful which I appreciate. The room was very clean and set up for me just walk in and relax.
- Ashley (10/5): - My go to place.
- Terrian (10/5): - This was a clean property and the beds were comfortable I would definitely stay here again
- Grace (10/5): - Beautiful, updated rooms. Nicely furnished and clean bar and eating area. Lisa was so friendly at breakfast and made our stay so nice.
- Rebecca (10/5): - Updated property with great amenities, pool and breakfast. Perfect stay for our family for the weekend!
- Omar (2/5): - Stayed 2 nights for my sons graduation left some bags in the kitchen we used 2 glasses in the kitchen and when we were gone during the day room service put the glasses and started dish washer. Came back to the room soap and water everywhere and on my bags. Went and told the employee in the front Nd he said what do you want me to do about it he said he would give me towels so I can clean it up! I asked to speak to a manager and it has been 6 days now and no one has contacted me yet
- Sammy (10/5): - Great stay
- Adriana (10/5): - The kitchenette was very convenient to have on hand for our family.
- RUBEN (10/5): - Everything was good. And the staff was very professional. The only problem we had was the 2 nights we stayed, there was a lot of running and screaming from people across from our room. Smh. Which we had a hard time falling asleep. We mentioned it to the front desk about. The second thing was on the second day a weird tapping noise will come on while the ac was on a would not stop. We so we did not get enough sleep/ rest. We did mention it to the front desk too.
- Angel (10/5): - Very friendly and very accommodating
- Malcolm (10/5): Nice stay - My family and I loved the size of the room
- Amber (10/5): - Always the best!
- Lisa (10/5): - Amazing
- Robert (10/5): Excellent stay - Great stay. Our family had plenty of space in our room. The facility was well taken care of, and the amenities were top notch. We all enjoyed a variety of breakfast items before we left. The staff also provided all that we needed.
- Rosalinda (10/5): - Friendly staff day and night.
- charles (10/5): - Ba
- Verified traveler (8/5): - Nice but few things there was no shampoo in the shower so house keeping isnt checking, bed was uncomfortable maybe need to update them, breakfast was good to me because I went early enough when there was food. I dont know why or what but a lot of people including my spouse didnt eat. Still had an hour or more before breakfast was over but they ran out. I have seen hotels with way more people eating and never ran out. There was a worker in the kitchen so I dont know. Yes I will stay again I do like the hotel just need improvements.
- James (10/5): - Excellent breakfast. Plenty of lights and seating. Cooktop, dishwasher, full-sized refrigerator, dishes, pots & pans in room would make a long-term stay convenient and comfortable.
- jesus (8/5): - Property was excellent. The staff overall were very nice , except one guy that checked us in. Was not friendly. The rest of the staff were amazing. Super clean and roomy place.
- Christana (10/5): - Quick check in and spacious room.
- CRYSTAL (6/5): Rock Hard Bed - The hotel was nice, clean and smelled great. I believe the hotel had recently had some remodeling done. Good location and decent breakfast. Employees were nice and helpful but the bed was absolutely terrible! Felt like sleeping on the rock hard floor. Had to take off mega points for the discomfort during trying to sleep.
- Pedro (10/5): - .
- jesus (10/5): - Beautiful property will stay again
- Mickey (8/5): - Easy to find and nice place.
- Taylor (10/5): - Great location good price lots of space
- Anna (2/5): - I paid for a one bedroom suite and when i got to hotel they were sold out and couldnt give me the room i paid for
- Merrill (10/5): - The room was sparkling clean, and the handicapped suite we had was very well furnished. We were three adults, so the sofa-sleeper was used, and it was very very comfortable. We plan to use this facility again.
- Gerhard (10/5): - Convenient, friendly staff, will teturn;
- Josie (8/5): - Clean hotel and very welcoming but the two queen beds in our suite were of poor quality. We felt like they belonged in a motel rather than a hotel. Our sleep was awful. We have stayed in a lot of Homewood Suites in the past but was disappointed by the quality of beds in this one..
- Gerhard (10/5): - Good location, friendly staff; I will return.
- David (10/5): Great stay - Excellent hotel and excellent service
- Verified traveler (10/5): Best for golf tournaments in Victoria! - Great place to stay, especially for sports travel the full size fridge let’s you freeze your cooler packs. The breakfast was awesome and the staff was extremely friendly.
- STEVE (10/5): - Comfortable bed. Good sheets. Good pillow. Good block out curtains. Quiet. Good sleep. Good breakfast.
- stuart (10/5): - The check in staff when I arrived were excellent!
- Angela (10/5): - Wonderful hotel with free shuttle service.
- Ato (10/5): - great experience
- Jared (10/5): - Very clean spacious room
- Verified traveler (10/5): - Everything was excellent
- Donna (10/5): Spacious rooms - We loved how the suite was nice and spacious. The beds were very comfortable.
- John (10/5): - Great stay!!
- Dazee (10/5): - Everything was great.
- Richard (10/5): Good value - Nice rooms. Nice hotel.
- James (10/5): - Enjoyed the stay. Clean hotel. Good breakfast option.
- GINA (10/5): - All good
- miguel (10/5): Did the job for a good night’s rest - There were 2 problems. There was no microwave. Looks like it must have been removed for painting and not replaced. Also the sliding closet doors were jammed… probably from recent painting. Otherwise the suite was very nice and we enjoyed the pool. Oh, and breakfast was enjoyable, especially having real plates, glasses and silverware! Nice touch 😊
- diana (8/5): - Was in town due to loss in my family. That alone was stressful and had to drive 6 hrs. We arrived early to the hotel and front desk staff were very friendly and accommodating. The staff was able to get my family and i checked in early. Would definitely recommend this facility.
- Jose (10/5): - Very nice room but view wasn’t good at all we had a bad view from our room
- Verified traveler (4/5): Unacceptable for Hilton standards - Hilton homewood suites is always my first choice as i mostly travel as a family. Their amenities & the standard of clean is always on point. Victoria, Texas was certainly an exception. Most of the dishes, silverware, cookware was filthy. Their grill area was not only filthy but most importantly a safety hazard. I’ve seen some dirty grills, but never like this…grease fire waiting to happen. Was not able to use during our stay. After waiting in line at the front desk for a broom to sweep out our room I did take the one in the dining room which was left out in the open. The next day they came to room asking for it because “the kitchen was needing it”. This is a 4 floor Hilton hotel. Is this the ONLY broom you have?????? Pictures will speak for themselves. I had to ask for a sponge to hand wash everything before using anything In our kitchen. Gross is an understatement.
- Cheryl (8/5): - Homewood Suites is our favorite hotel in Victoria. One complaint: our room did not have a luggage table.
- Misty (4/5): - Hotel was lovely although room wasn’t ready.So they gave us our key anyway .Thank God we had family in other rooms so we could get dressed and leave our luggage in there room to go to the graduation.when returning we used our key to go in our room not knowing they had given it to someone else.So at 11:30 at night they told us we no longer have any 2 bed rooms .We stayed in a king.Finally at almost midnight we could finally put our luggage in our own room. Also, they said check in is an estimated time! So is check out an estimated time also?
- Jonathan (10/5): - Hotel was great …nice and clean. Had a bar and barbecue pits outside by swimming pool…basket ball court outside also . Front desk was amazing Anna and Gina were great..definitely be back again…
- DiAnn (10/5): - Hotel was clean and the staff was very friendly and helpful. Very nice hotel.
- Joseph (10/5): - Very nice building
- Javier (10/5): Always love staying here - We always stay here when visiting our daughter in college. Love this hotel. Breakfast. Location. Everything.
- Melissa (10/5): - It’s being renovated which it desperately needed.
- Mario (6/5): - Renovations need to hurry up. My family and I stayed here a few months ago and the renovations were already going on.
- Lilia (4/5): Maybe once it's renovated.... - Hotel was in beginning stages of renovation. Old and dirty. From the entry way to room, cluttered with materials for renovation. Room carpet was dirty and bedding was old. Room was spacious. Some guests were given renovated rooms but not us.
- Foy (4/5): A mess! - Stayed there before. Great location for of needs and excellent staff. When we arrived this time drive-up canopy blocked with piles of new furniture and remodeling materials. Lobby full with old furniture. 1st floor rooms and hallway in disarray. We could live with all that. BUT they left the outside doors unlocked either purposefully or were unable to repair them.(after calling to their attention) I stay in hotels for at least the idea of higher security. VERY dissatisfied with this stay. Hope they finish the remodeling soon and take their security more seriously.
- Eduardo (10/5): Great place - Love that they are remodeling making it better and it is already good
- Joey (2/5): Poorly run hotel with lots of excuses why - My wife and I travel professionally and live on the road full time. We booked a 1 bedroom king suite several weeks before staying here. When we arrived we were informed that the hotel was overbooked and we were moved into a smaller room that was not a suite despite the fact when I booked, there were many available. Of course, there were lots of excuses as to why it happened, and no answer was given as to why we were pushed out into a smaller room, despite booking weeks in advance. This is the third time in the last 6 months we have had this happen at a Hilton property. It has not been an issue in any of the other hotel chains we have stayed at. Only Hiltons. Oh, and of course, excuses were given as to why we couldn't be refunded the difference in price. So we payed a premium price for the cheapest room. Additionally, the hotel is being renovated so it's torn up and trashed everywhere with lots of noise due to the work being done. If we had known this was happening, we would have NOT booked here. But of course, they don't note this at the time of booking. So they charged the normal price for a subpar stay. My perception of Hilton is that it's being poorly run overall, including this hotel. I can not recommend staying here, and we've given up on Hiltons. We will not stay at one again.
- Kristen (10/5): - Room and pool were great! Room was very spacious and clean. Was disappointed in the breakfast. By 9am most of the food was gone and not refilled.
- Verified traveler (2/5): - A towel used to clean the washroom was left on the shower curtain. Some left over food from a previous guest was found on the sofa. We asked someone from the housekeeping to clean the room but they said there’s no one.
- Jamie (10/5): - Nice place to stay!
- James and Veige (6/5): - Stayed over the weekend. Cons: Pool had leaves/debris in it, green tint to water, with the heat it does not take long for algae to form, and was not cleaned until the following Monday when we saw someone doing maintenance. Carpet in room although vacuum, needed shampooed. Floor grout needed a deep cleaning. We bought a tub mat for the shower due to the tub flooring being slippery when wet. No way to charge phones unless you bring a wall charger with you or purchased one. We collected our bath towel replacements from the laundry ourselves Pros: Personnel seem to be nice. Breakfast area in the morning was very good. I, myself loved having a kitchen, living, bedroom, and bath areas in the room. Bed was comfortable. Location was good. Price seem to be the same around the town for all the Hilton locations. Would I use this place again, maybe. I was expecting much better cleanliness, and tech updates from such a high end company I guess.
- Maria (10/5): GREAT HOTEL - This was the first time using your hotel and i loved it. was very comfortable! The beds were excellent! I was surprised at how big the room was. Will definatly stay there again.
- Luke (10/5): - We loved it
- Ruth (10/5): - Poor Breakfast.!! No lunch neither dinner options!! But the stay, the suite was excellent!!!
- Ramiro (8/5): - Spacious bedroom and nice living & kitchen. They fixed the bath sink plug by removing it. The breakfast was sausage, sausage and sausage and eggs. . The time they served Chorizo and eggs, they ran out quickly. Then, they told me they were not going to make any more even if it’s one hour before breakfast ending period but they still had plenty of link sausages. Mgr didn’t care either.
- Marty (10/5): Better than most - Better than most. I travel 4 days a week. Great room. Great bed. A nice snack selection and free drinks is a plus. Better than most!
- Andrew (8/5): - Well lit at night and easy parking.
- Denise (10/5): - We had a nice stay. There were a few things that caught my eye. The furnishings are somewhat worn out. The curtains Iin our room were loose and old.the caulking in the shower needs to be repaired. A few stains on on the carpet. The hotel is very clean and the staff very helpful and friendly.
- Debra (10/5): - I have stayed here several times and each time I have been pleased with the cleanliness, quietness, and excellent staff, and breakfast.
- Bonifacio (10/5): - Rooms were nicely decorated, beds were of good quality, layout of the room was good, clean, and this out of everything stood out and grabbed my attention right away, the room smelled amazing. Whatever scents they had going smelled awesome. You don't get that at a lot of other establishments
- Ranko (10/5): - Clean room with kitchen. Big fridge. Nice walk-in shower - big plus. Good breakfast.
- John (10/5): - Rooms are great size and clean. Also in a good area.
- Steffanie (8/5): - Room was clean and staff was very friendly. The TV was not HD and the cable channels did not match up to the guide. That’s the complaint. Great overall.
- Terrence (10/5): - It was awesome...even though it rained!
- Britni (10/5): - Very nice hotel. Spacious rooms, very clean, and staff was lovely.
- Erika (4/5): - The hotel is already very old, and it needs to change even the furniture you sit on the sofas and all the cushions are crushed because they are so old. The walls in the corridors the tapestry all raised. But the worst is the lousy front desk service. I would never stay there again
- Andrew (6/5): - I stayed here for one night while seeing my sister and her family. This is my second time staying here. The GOOD: The lobby and breakfast room were very nice. The front counter person was super friendly, professional and helpful. I called ahead to see if a room was available for me to check in early, and it was! They were very nice on the phone. Upon check in, they put a $10 hold on your credit card in case I made any purchases during my stay like incidentals, snacks, etc. They have TONS of snacks beside the front desk if you’re hungry late at night. The towels seemed really clean. The bed was made beautifully. The BAD: Unfortunately, only one of my room keys worked (I just used the working one). My room was on the third floor (Rm. 303) I had to call down to get a chair for the desk/dining table (they came right up with it). The bathroom wasn’t very clean. It looked as though housekeeping just hasn’t been doing a thorough job. There was very noticeable dust accumulation on the floor around the bathroom sink. Toothpaste spatter on the mirror. The shower stall had mildew and hair in it. While trying to rinse the hair off the wall with the shower stream, a plastic part of the shower head fell off. Low water pressure and a shower head clogged from hard water made my shower sad and disappointing.The mugs and cups are very tiny. Bring your own. I might stay here again if the price is right.
- Tiffany (2/5): - I booked to stay for 2 nights. The room that I paid for was apparently sold out. So they just put me in a different room. I was supposed to have a double Queen suite. I ended up with a King regular room. I just wanted to be reimbursed for the first night they had us in the King room. Because the second night they were able to put us in what I paid for. I’m not sure why this is/was a big problem. But I seem to get little to no help from the front desk. I’ve stayed here a few times before but not sure if I will return. Make sure you get what you paid for!!!
- Ray (10/5): Spring Break getaway. - Great Location. Restaurants and shopping nearby. One problem is Signage, there is a large Bank Sign in front of the very small Hotel ground sign.
- Chad (10/5): - The suite rooms were large and the staff was very accommodating, including the shuttle that picked and dropped us off at multiple locations.
- Adelita (10/5): - Excellent!
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