Hotel Sogo Dau

Location: Dau Plaza Shopping Center, McArthur Hi-Way, Dau, Mabalacat City, Pampanga, 2010, Mabalacat City, PH

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Elevator
• Smoke-free property
• Tours/ticket assistance
• Free self parking

Rooms Available

• Deluxe Room, 1 Queen Bed

  1 Queen Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - 24-hour room service

  Bathroom - Private bathroom, shower, slippers, and towels

  Practical - Desk and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi

Guest Reviews

• Generao (3/5): -
• Yaribette (10/5): - Si
• Yaribette (4/5): Disappointed - Actually we don’t like that we’re we stayed.im very disappointed the smell of bedroom.i thought the bed is soft🤣
• EMMANUEL (7/5): - Breakfast is good but its much better if you have brewed coffee not 3 in 1. The aircon too much maingay. The built in bold movies is it necessary to have that.?its the guest preference naman pero for me parang off for me lang ha . Its much more decent if you dont have that .
• Justine (7/5): -
• Basco (6/5): it was okay except for the very inconvenient situation about parking. i left the property more than once because i have - Convenient location The staff at the lobby area are nice. What I didn’t like is my experience with the guard assigned at drive in section as well as the staff there. they show little care about where i should park my car nor the inconvenience of parking far from the lobby area. they made me park at the back of the hotel which is very far from the hotel lobby, and no one bothered to help me carry my things. i was carrying three bags that time. then later that day, i went out to the mall and when i got back i was hoping to get a parking near the hotel lobby. i saw one car leaving the parking and the guard told me “ma’am wait lang po ha” then the guard asked the car leaving the area “sir, babalik pa po ba kayo. then i heard the guy said “hindi na” as the guard is about to approach me to park the spot, one staff said something and whispered to the guard. after that, the guard just told me “ma’am sa likod po kayo magpark. may dadating po na guest eh. sorry po nagkamali po kasi yung kasama ko” something like that. so to sum it all up, they wouldnt let me park near the hotel lobby even when it is vacant which is very inconvenient because i have a heart condition and my legs are weak because of previous leg operation which i think your staff should be trained for, having little empathy
• Germaine (8/5): - Comfortable bed. N/A
• Daniel (4/5): Disappointing -
• Ramona (8/5): - Everything ok, except the wifi connection
• Enrico (4/5): - It takes time to checkin and the toiletries provided is limited. I have to asked for another one.
• David (8/5): - Staff were smart helpful and efficient. Room was smart and clean and shower hot. Air conditioning was old fashioned and water was dirty light brown. Offers and service were very good
• Jessica (7/5): Good - I dont like the noise coming from your renovation to noisy that you didnt have a relaxing room.
• Rey (6/5): - Receptionist got confused as my sister went to check in as I couldn’t make it to the trip. They’ve also charged her for dental kits when she asked but it’s supposed to be included for staying for 7 nights which was later corrected by a staff member. They’ve also called her that she got 20 mins to check out when it’s only Monday and check out is Wednesday. I think staff needs more training and improving customer service.
• mike (10/5): - Very good service and stuff
• Eroles (8/5): Very good -
• Diallobe (6/5): I will stay again since I know what to expect now. - The CR keep getting flooded . The beds were okay.
• Euwam (10/5): Exceptional - No signal and WiFi but it’s okay for me.
• monique (6/5): - Their night shift supervisor was kind to assist us and did his best to accommat what were asking.
• Joey (3/5): Poor -
• Elijah (7/5): Good -
• Marissa (9/5): Location is great clean and friendly service - Great location Very clean with a friendly service
• Miguel (1/5): Will not stay there again - The rooms are pretty big and the lighting is fine. Very private and secure. I like the room. Rooms are very clean. Plenty of blankets The showers were broken. They moved me to another room and the shower was still not good. First room no sound from the tv. The second room the tv sound was a little better but it was low. They are old flat screen TVs Even though it was for over nite stay I could of really use a good shower.
• Bangsoy (3/5): Poor - Location Checking in is very disorganized. Payments on cash basis are received & no receipts are issued! We were allowed to check out with no liability but then after how many days they keep on harrasiing us for their negligence!
• Verified traveler (4/5): Customer service - I heard one staff member saying” that’s why I hate foreigners” the rest of the staff were really good and went out of their way to help. A fairly pleasant experience.
• Verified traveler (10/5): - Excellent customer service.And close to all amenities.Highly Recommended.
• Maryline (10/5): - 2 minutes away from bus terminal
• Jonathan (8/5): - It’s ok
• Doniaia (4/5): - concierge good they do well, food is good room is good for my day I sleep well coz I’m so tired on my trip. Evening time brush and use basin is choke - move us to horrible room noisy aircon bus trycicle even next room here they shower midnight that’s my nightmare I experience in room 211 suggest only they should separately oversea booking to daily booking special d room if guest can sleep well or not as we pay correctly.
• Douglas (4/5): - Our second stay at this hotel, We still had to ask multiple times to exchange dirty towels each night. Also, very disappointing that we had no Wi-Fi in our room. The shower drain was slow so the bathroom flooded during each shower. Desk staff are fast but also very cold and too business like. Room and other staff are very friendly. Hotel is very well kept and maintained.
• Douglas (8/5): - Clean, Quiet and right next to the Dau Bus Terminal. Wi-Fi was strong. You need to ask then call multiple times before they exchange your towels. Desk staff seem rushed and too business like. Poor customer service manners.
• RONALD (10/5): - Mosquitos in the rooms.pls make sure eliminate those.
• Joey (10/5): - We love the jacuzzi and the place was clean. Prompt service and they ask if you need any assistance in gettin grab taxi
• VIRGILIO (8/5): - I liked the 24-hour stay regardless of check-in time. Gives value for money and sure booking!
• Verified traveler (8/5): - the room ambiance
• Ron (10/5): The best stay for the money... - Fantastic location, staff and rooms !!!!! Have been in the Philippines many times and this was my first time in SOGO, and will not be our last. From JoJo To Rolle, they make sure your stay will be trouble free.
• Pre (4/5): Nice hotel close to bus terminal - The room smells cigarrete and the sheets are not good enough.
• Joel (10/5): Friendly & very accommodating, specially with PWD - I am PWD and all the worker here is very accomodating. They help me around with everything I need, also they are very friendly. Thank you everyone. I will tell all my family to stay here if they needed a hotel.
• Richard (6/5): Pay by the hour - Not exactly what I expected... Staff kept asking if I was checking out, even though I had booked two weeks. Bathroom fan did not work, and there were no windows, so the room got a bit moist from the shower...

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