Villa Rosa Kempinski

Location: Chiromo Road, Nairobi, ke

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:30 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Currency exchange
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Mobile app for room service
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Twin Room

  The spacious air-conditioned twin room provides a tea and coffee maker, a seating area and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers
  • Cots

• Suite

  Max Occupancy: 6 (4 Adults)

• Presidential Suite

  Max Occupancy: 8 (8 Adults)

• Superior Twin Room

  The spacious twin room offers a tea and coffee maker, a seating area and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Desk
  • Seating Area
  • Slippers
  • Interconnected room(s) available
  • Cots

• Suite

  The suite's kitchenette, which features a tea and coffee maker, is available for cooking and storing food. A seating area, a desk, a balcony and air conditioning are featured in this spacious suite. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Kitchenette
  • Desk
  • Seating Area
  • Slippers

• Balcony Deluxe Twin Room

  A seating area, a desk, a balcony and air conditioning are available in this spacious twin room. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers

• Deluxe King Room

  This spacious room comes with 1 extra large double bed or 2 single beds. It offers city views and is equipped with a desk, mini-bar and flat-screen TV. The bathroom has a bath and shower.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers
  • Cots

• Superior King Room

  This room comes with 1 extra large double bed or 2 single beds. It offers city views and is equipped with a desk, mini-bar and flat-screen TV. The bathroom has a bath and shower.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers
  • Interconnected room(s) available
  • Cots

• Balcony Deluxe King Room

  This room comes with 1 extra large double bed and private balcony with city views. The room is equipped with a desk, mini-bar and flat-screen TV. The bathroom has a bath and shower.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers
  • Cots

• Executive King Room

  This more spacious room comes with 1 extra large double bed. It offers city views and is equipped with a desk, mini-bar and flat-screen TV. The bathroom has a bath and shower.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers
  • Cots

• Business Suite

  This suite features a king - sized bed, private bathroom, flat-screen TV and mini bar. A desk and safe are also provided.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers
  • Cots

• Executive Balcony King Room

  The suite is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers
  • Cots

Guest Reviews

• Manal (10/5): -
• Kiara (10/5): - One of my all time favorite hotels. The best service, best spa I’ve ever been too, amazing staff that are just so friendly, amazing restaurant options. I love this hotel
• Rany (10/5): -
• Neville (10/5): Fabulous staff, attention to detail, well appointed, professional team producing great results. - Breakfast is one of the best, fabulous range of quality foods and changes daily. Room was a good size and well appointed. Bed was big and comfortable, Pool was a modest size however warm and pleasant. Staff here are what sets it apart, they were all pleasant, professional and provided wonderful service always with a smile and alacrity. . Hot water to ensuite fittings took a while to come through and spluttered a bit in the process.
• Tatyana (10/5): Excellent séjour . Superbe hôtel - Les photos sur internet ne lui rendent pas justice .C’est un véritable bijou Le service conciergerie peut être amélioré. Très gentils mais légèrement débordés .
• Tito (10/5): -
• Rishman12 (10/5): No. 1 deep tissue massage - Honestly an absolutely excellent massage and spa day. Brilliant. Right from the starting hospitality of the front desk. My massage therapist was Milka. One of the best deep tissue therapists out there. And I have been to quite the number globally. She is fantastic. The sauna is brilliant. Everything is a solid 10/10
• Rincon ESTOCIO DE CUBA (10/5): - Todo Todo
• Y1077CHfelixa (10/5): Nostalgic experience - The hotel provided the best view of Nairobi. The Ambience, facilities and staff were amazing
• 846johnb846 (8/5): Consistently good - I've stayed several times over the last decade, and always feel a sense relief on arrival. The Villa Rosa Kempinski consistently offers everything the business traveller needs - good service, a great breakfast buffet, clean and very comfortable rooms. Location is excellent although you can always get snarled up in Nairobi traffic. Only downside is that it's a bit on the pricey side.
• benigneu (10/5): Amazing experience - The waitress Dianah was a sweetheart🤍 Excellent service with attention for details. The Turkish food was great too.
• Shruti Karan (10/5): -
• marthakeruboo (10/5): Awesome experience - The food was delicious Victor did the chicken just the way I love Albert too served us well the chicken wings was delicious too.asante will come back again
• 868genetk (10/5): Amazing staff 👏 - I stayed at the kempenski for 2 nights room was narrow but very clean quite and serine ...the spa was the best part ...such a lovely experiance everyone was sweet and attentive special shout out to the ladies at the spa , 2 ladies at the reception and last but not least Mr Samson at the front Door ,wyclef and George the driver....sorry I forgot your names but you were all amazing ❤️
• peternA6391PA (10/5): Customer experience - The service was excellent. The staff were friendly.
• abdulrahamanim (10/5): International travelker - Excellent service by Belinda, keep it up
• Fernando (10/5): - The staff was excellent, very professional and kind. They went above and beyond.
• Coastal03755323549 (8/5): Wonderful - Good hospitality. Love the traditional attires and hotel staff did their best from gatemen to the core of the hotel Food was nice
• Y4501ZPirenem (8/5): Good hotel services - The stay was so beautiful and the food was so testy. Hotel staffs were friendly. Hillary made sure our hotel vehicle arrived on time to take us to the airport.
• Victor (9/5): A great stay made even by the wonderful staff - The premises were very well appointed, clean and orderly. The ambience was active yet peaceful. The staff were attentive and very friendly and helpful. Carolyne in particular at the front desk was extremely supportive and switched on to guest needs. The lighting could be a bit dim in the mezzanine lounge and a bit tricky if you want to read.
• Victor (9/5): Productive stay - Super safe and secure, yet warm and welcoming. The front desk staff are always friendly and helpful. Carolyne Wambugu was great throughout my stay, with great suggestions on how to navigate the city
• 329maryannew (10/5): A fantastic tour by car of Nairobi city - Our tour of Nairobi city today with our driver, David, was just sensational. He shared his rich knowledge of the history of the city and the way of life of the Nairobi people as we drove through multiple suburbs. We experienced the Giraffe Centre and Kobe Tough bead and leather goods making both of which were a real joy. A wonderful 5 hours with David. Highly recommend him and his tour. Maryanne.
• januarym2026 (10/5): The hotel is excellent, but the people are what make it exceptional. - Villa Rosa Kempinski Nairobi is an outstanding hotel, and my recent stay was truly exceptional. The facility itself is elegant, well maintained, and of very high quality. But what makes the hotel truly shine is the staff. From the doormen and bellboys to the reception team, housekeeping, cleaners, restaurant staff, and everyone I encountered, the level of courtesy, warmth, professionalism, and attention to detail was remarkable. Every interaction was handled with a smile. The staff were consistently helpful, polished, respectful, and genuinely welcoming throughout the day. They made the experience feel personal and effortless, which is what separates a good hotel from a truly memorable one. I would very happily recommend Villa Rosa Kempinski Nairobi to anyone visiting Nairobi. I will definitely stay there again and again. The hotel is excellent, but the people are what make it exceptional.
• Kubwimana (9/5): -
• Fearless32440339314 (2/5): Terrible experience from that short lady who who wears red and sits on a desk near the reception. Work on that.! - Been going to kempinski hotel for many years,with family and friends.but I'm so sad as i write this.been seating at the lobby area having tea or coffee and have observed a certain short lady who works seats at a desk near the reception wearing red suits.a short lady.very bad one.she's always harassing girls who normally seats at the lobby area.what kind of a hotel does that.she should respect all guests.no wonder kempinski is getting few guests nowadays because of such habits.she harassed my lady when she was waiting for me at the lobby.kindly learn to respect all people.ladies are known to be so jealous especially hoteliers.because of such i would not come back to kempinski again.
• JenniB379 (10/5): Great work hotel in Nairobi! - April 2026 I stayed here for a full week for work and I didn't even get tired of it! There are several restaurants onsite, I had meals at three, room service, and drinks/dinner at the Balcony Bar twice. I particularly loved the virgin mojito at the Balcony Bar, the alcohol cocktails were also nice, but I could have finished several of those mojitos. :) Reagan served me my first night at the Balcony Bar, and three days later when I walked in again, he remembered my name. The staff at the front door recognized me each morning and evening when I came and left the hotel. The woman who came to provide turn down service every night, Linet, was so kind and offered me a special caffeine-free tea even though I turned away her service. The hibiscus tea she gave me was absolutely wonderful! The hotel had free wifi, and I particularly appreciated that the coverage was seamless from my room to all of the restaurants, and at the end of each day my computer logged back on without any effort on my part. I had 4 bars all of the time except when I was at the one restaurant farthest away when I had two bars and still had no trouble downloading email and texting photos. My room was overlooking the busy freeway and road below - it was remarkable how well the curtains blocked out sound from the street. The pillows were very comfortable, the bed was well-appointed, but a little firm for me. My room had a HUGE soaking tub and a nice shower. They left me extra coffee each morning - it was very much needed as I tried to manage the 9-hour time difference from home. The hotel was very secure, with all cars checked before being allowed up the driveway. The hotel is in a walled compound. There is no walking around outside the hotel. I was not able to get Kenyan shilling cash when I was at the airport (I tried two different kiosks and neither would take credit cards - only cash - and it was late and the car was waiting for me so I didn't try the ATM - I should have went for an ATM). The staff at Kempinski walked me to an ATM across the parking lot to get cash, but it was a Sunday and the ATM was not open. They were able to get me a car to take me to a nearby mall and get cash, it was convenient and very safe, but also costly. I had to try three different credit cards in the ATM before one worked and it required a pin, something I don't really ever use a credit card for an ATM in the US. The nice gentleman who drove me even came looking for me when I didn't make it back to the car in the time he thought it should take. The ATM only gave me 1000 KSH (roughly $10) notes, and the front desk was willing to cash these in for 100 and 200 KSH notes on a daily basis (2000 - 3000 KSH at a time). The point - it wasn't as easy as I had hoped to get KSH and to use credit cards in Nairobi. Plan ahead - it was a MasterCard that finally worked, but apparently most Visa cards should work, too even though mine didn't. Everything at the hotel, including the car to go to the mall, could be charged to my room -- the cash was primarily for staff tips. And all of the staff deserved them. :)
• sandorw212 (10/5): Comfort - Overall experience was good. The staff are very friendly and professional especially Anne at Reception who booked me into my room & ensured I was comfortable. She is very welcoming. Fairfax the BellBoy who is a vibrant character and David who drove me to the airport and ensured my journey was very comfortable complete with WiFi connectivity.
• Ebi (8/5): Perfect respite in Nairobi - Fantastic stay and breakfast Location leaves a lot to be desired and check in experience was one of the worst ever.
• P6316RCfaithm (10/5): Beautiful hotel - We enjoyed our stay at the hotel We were served by irene
• P7438QEpatriciam (10/5): A relaxing weekend - The stay was relaxing Irene was so helpful throughout our stay in villa rosa
• 947beryln (10/5): Brunch review - Great service especially from Irene.She was so welcoming and helpful to me and my friends
• Nelson (4/5): -
• Eduardo (10/5): - O atendimento nesse hotel é EXCEPCIONAL! Nada
• Navigator30607320429 (10/5): The Arabic signature - Exquisite Dining! - Such a beautiful ambience . Well served good food. I especially enjoyed Mercy Mutheu's and Steph's service. Very professional and engaging. I look forward to dine more
• zaidbins (10/5): Good - Excellent care and warmth Rooms are good and kept well Staff is good to talk and helpful
• Sekou Ahmed Tidiane (8/5): -
• Martyn (10/5): -
• Arnar (9/5): Friendly athmosphere - Clean and high standard Restaurant a bit pricey
• Johannes (8/5): - The motorway
• lindagD8335BA (6/5): Love the massage not soo much how busy it’s become - I’ve have been getting my massage treatments at the spa since 2019. And always loved how serene it was. But not so much the last year or so. There is a sign on the was asking for silence, but that is no longer the case the waiting area is bustling with activity.., the locker and jacuzzi side feels like grand central station. They have lost that “pamper feel” that is part of a good spa experience. My massage therapist “Milcah” is just FANTASTIC, I would go to the moon for her …but unfortunately I am going to be looking for where they still value the customers experience overall
• Seoyeong (10/5): -
• A5885NPvictorj (10/5): Exceptional stay with outstanding service from Irene and Keagan at the Villa Rosa Kempinski - I had an exceptional stay at Villa Rosa Kempinski Nairobi, a truly 5-star experience from start to finish. The hotel itself is beautiful, with elegant interiors, comfortable rooms, and a peaceful atmosphere that makes it easy to relax. What really stood out, however, was the level of service. The staff were consistently warm, professional, and attentive throughout my stay. A special mention goes to Irene, who went above and beyond to make me feel welcome and well looked after. Her kindness and attention to detail made a real difference. I’d also like to recognise Keagan from the bar, who served my food he was friendly, efficient, and provided excellent service, adding to the overall experience. I would highly recommend Villa Rosa Kempinski to anyone visiting Nairobi and would gladly return in the future.
• gracevictoriaw (10/5): Fantastic hotel to visit in Nairobi - Great reception, amazing food at Lucca restaurant with amazing staff not forgetting the ambience it was lovely.
• Mehmet (8/5): Nice location , excellent stuff..noisy windows - Very clean, stuff was excellent Noise
• Erez (8/5): -
• Michael (10/5): -
• Ursula (3/5): Thank you for your support during my staff , a special thanks to the receptionists as well as the cleaning team - The location and some of the staffs I ordered room service that the meal was not up to standard ! I spoke to several personnel about my issue and I do hope the hotel room service catering team will be more cautious next time
• jacquelinei326 (10/5): Amazing - My visit to Villa Rosa Kempinski was truly elevated by Judith, one of the incredible Ladies in Red. From the moment I arrived, her warmth and professional care made me feel like a valued guest. She went above and beyond to ensure all my needs were met with a genuine smile. She took her time to show me the property and answering all the questions I posed to her. Judith is a true gem and the epitome of Kenyan hospitality—she made my visit unforgettable!"
• Jurijus (10/5): -
• Robert (9/5): - Good gym and spa. Nice buffet breakfast, if a little expensive at 4000 shillings.
• neemahb2026 (10/5): 10/10 - I loved my Spa experience and would highly recommend!!! I did an Aroma massage and Terry was very professional and enjoyed it !!! It was so relaxing and peaceful !!! It was my birthday and they even sung for me and they had cake for me !! Will definitely be back !!
• Zehra (6/5): - Tesise sadece uyumak için öğlen geldık gece zaten uçuşumuz vardı masaj alalım rahat edelim dedik masajda ki ler suratsız sadece masajımızı yapanlar aşırı iyiydi teşeklür ederiz sonra yemek yıyelım dedık lobyyde personel suyu bile yarımaaatte getırıyor çalısanlar cok uyuz gıcık suratsızdı otel güzeldi. Mesela havalımanı ıcın araç yada taksı ayarlamalarını ıstedım uberden baktığım fiyatın 5 latı fazla para ıstedı otel personeli gercekten çalısanlar aşırı iticiydi ama otel güzel
• ninapS5685JZ (10/5): Wonderful service and helpful staff at a top hotel - From the concierge to our daily breakfast with Charity , we loved this hotel! We stayed on and off for a week as we left and returned from hikes and a safari. They stored our luggage and gave us solid recommendations for everything and helped organize transport. The service is wonderful, the staff is warm and attentive. Reagan at the Balcony Lounge was also so helpful and interesting to chat with…. We highly recommend this hotel and its incredible staff. We came from the US w 2 teenage boys and they made everything easier and relaxing.
• Achieng (9/5): - clean great breakfast variety great staff who are extremely responsive great spa services extremely clean i’ll rate a 9.5 only because of the noise from the road which the hotel really can’t control
• Y8470ZIamyc (10/5): 5-Star Service - Special thanks to John G for his kind hospitality during our short stay.
• 467purityw (10/5): I would rate 90/100 - The staff were very friendly.....from the reception to the massage .....and Irene Jones treated me so well...Asante Sana
• minjiey2026 (8/5): Lovely Stay - Location is great. Very friendly and helpful door staff including Alvin Hillary and Wychises and also cleaning staff. The spa sauna was not working properly but spa staff tried to fix it once it was brought to their attention.
• strawberrym00n (10/5): 5 star experience, worth it - the rooms are extremely clean, and can be cleaned at your request. the hotel accommodated me and my very many requests (including getting me a microwave so i could warm food at any time and late check out). massage was amazing special thanks to Irene at the reception who went above and beyond for me and thoughtfully sent me so many snack platters, Kelvine who ensured my room was pristine at all times, Maureen from Room service and Peter who gifted me a lovely self care package. I appreciate the attentiveness and care they approached my requests with
• 240mbuguas (8/5): Waow - Amazing, Beautiful and Well Organised.
• Linet (10/5): - Je tiens à remercier toute l’équipe pour la qualité exceptionnelle du service. Les agents de sécurité ont été formidables, toujours présents, professionnels et très accueillants. Merci spécialement à Alvin et Hillary dont j’ai retenu les prénoms. Un grand merci également à l’équipe de la réception, en particulier Betty et Pauline, pour votre gentillesse et votre professionnalisme. Du restaurant au spa, tout était magnifique. Merci pour cette belle expérience. ✨🙏
• biggyj2026 (10/5): Great service - Our waiter Reagan is very professional, one of the best l have actually met in Africa
• ericmK4422GL (10/5): We had a great stay. Staff was very helpful and always had a smile. Breakfast was outstanding service also - Outstanding service. Fairfax was excellent help
• P896UNdanielu (10/5): Wonderful - Wonderful stay. Thank you to all the staff especially Carolyne
• cassian (9/5): Top Class Hotel but food offer needs improvement - Great room . Good service . Limited food. Some restaurants were not availble
• Anne (6/5): - Great beds Lifts didn’t work
• Erkki (9/5): -
• Stefani Leila (10/5): - I had a truly wonderful stay at this hotel. The customer service was exceptional from start to finish, and the attention to detail really stood out. The rooms were immaculately cleaned every single day, and I was pleasantly surprised to find that everything in the room — sodas, water, juice, crisps — was complimentary and thoughtfully replenished daily. One day, I even returned to discover a lovely vanity bag waiting for me, filled with beautiful extras like bath salts, pillow mists, face cream, and other thoughtful treats. It was such a special touch. Having stayed in many hotels around the world, I can confidently say the service here is truly top-notch. A memorable experience and one I would highly recommend.
• ThomasX59 (10/5): Fantastic experience - This is a perfect place to stay at when you visit Nairobi. The change from the vibrant and crazy life outside and then enter to the soft, luxury feeling at the hotell. Rooms great, bar and restaurants to, the gym was good and last but not least, the staff was extraordinary. I could name everyone but did only remember Hillary at the door, Betty, Irene and Pauline at the front desk.
• egonf2014 (10/5): Everything was great. - Great stay with a great smiling staff.
• 100suleimani (10/5): Best place to stay in Nairobi - Wonderful ambiance, conveniently located, clean spacious rooms. Special regards to Carolyne, Triza, Anne, very nice people to interact with.
• Linaxxxx777123 (10/5): Amazing - Amazing friendly staff and very good food selection
• P0702-Orlando (10/5): Excellent Stay With Top Notch Service - This hotel was excellent in every way! From the moment you arrive, you can tell that service is their priority. We stayed for 3 nights/4 days and we were impressed from the moment we stepped on the grounds. First, you have an overall sense of security, which they take very seriously. We were greeted by a lovely staff who offered a welcome drink and warm towel. It was lovely…. and Moses was especially friendly. The rooms are spacious, well decorated and clean. The bathroom is also especially lovely with a great shower and very large soaking tub. Their breakfast is excellent with everything from pastries to fresh fruits, yogurt, waffles, potatoes, different types of meats and cheeses, made to order fresh eggs and omelettes, and their juice was excellent. They have a lovely bar and Mercy was a great server. Bar includes easy bites which were great. We also did eat at the Italian restaurant - which worked out perfectly. I must say - my highlight was SHARON in the spa who gave me one of the best massages I’ve ever had!! She is excellent!!!! Love Love Love her massage. Samson was very helpful with recommendations, as well as helping with transportation to museums and restaurants. He was so friendly and welcoming. The one thing I can say about the staff… They all seem genuinely focused on service. I would highly recommend this hotel and if I find myself back in Nairobi, I wouldn’t consider staying anywhere else.
• R4705TPsydneyl (10/5): Great service and amenities - Hilary was great! Professional and personable. All staff exceeded expectations. Great food and the atmosphere was 5 stars!
• El mehdi Arslane (10/5): -
• Sofia (10/5): Beautiful hotel with very friendly staff. - The hotel is not only beautiful and of a very high standard, but the staff are also exceptionally friendly. I had mentioned that we were celebrating my mother, and they had decorated the room beautifully and even surprised us with a complimentary cake, which was such a thoughtful touch. We had booked one night, and unfortunately I became sick during the night and couldn’t enjoy the breakfast. We had to go to the hospital, and the hotel kindly extended our checkout to 4 PM and were very supportive throughout the whole situation. I would highly recommend this hotel.
• Rachel Apiyo (10/5): -
• shannon (8/5): -
• Jimson (10/5): -
• Bernd (8/5): Nice comfortable hotel, friendly staff. - Very nice employees Location next to the highway
• Bahati (9/5): my stay at this property was an excellent experience - the service at the balcony was excellent attendants were friendly and active
• Nuno (8/5): - The building is beautiful and not the typical high rise in Nairobi. Chance to choose if I wanted or not breakfast in the price, as I don't usually eat breakfast. All was fine.
• Bob (10/5): A very comfortable stay with everything you need within the hotel itself. - Everything you would expect from a 5 star hotel. Staff were amazing. On a busy road with heavy traffic congestion and car transport needed to go almost anywhere
• Kevin (6/5): -
• Marc (10/5): Very confortable and enjoyable - The staff was extremely helpful and kind. It was a pleasure to stay at this hotel. The noise of the street. The windows ( balcony ) were of good quality but If the windows would have been installed tighter (not leaving space between wall and window) , it would have allowed to temper the noise.
• Naomi (10/5): As the Daughter of Africa 🌍✨, I celebrated my cousin’s 50th at Villa Rosa Kempinski Nairobi — and we received the absolu - As the Daughter of Africa, I have to share my extraordinary experience at —it was a dream come true as we celebrated my cousin’s 50th birthday. From the start, they gave us the best they could offer—our suite was pure magic, with a balcony that overlooked the entire hotel and Nairobi skyline. 🏙️ Every corner of that room was designed for celebration, and the luxury was beyond words—we felt like royalty. The service was impeccable—every detail, from a personalized birthday cake 🎂 to rose petals dancing across the floor 🌹, was crafted just for us. And beyond the celebration, the wellness sanctuary took my breath away—soothing spa treatments, a heated pool, and lush gardens all within the hotel 🌿 The gourmet dining, eco-conscious ethos, and versatile event spaces made it more than a hotel—it was a home for that milestone. ✨ This is my heartfelt recommendation—Kempinski Nairobi is a pinnacle of African luxury and celebrations 🎉🌍
• Victoria (10/5): -
• Mohammed (10/5): Bon Emplacement, excellent service - Le service a été exemplaire Merci à Maureen, Betty et Irène pour leur chaleureux accueil
• 50tendaim (10/5): The experience was owesome - Anne was so good in welcoming us.
• Shruti Karan (10/5): -
• Zorica (10/5): -
• theodorosf578 (10/5): A Truly Exceptional Stay at Villa Rosa Kempinski Nairobi - Our stay at Villa Rosa Kempinski was nothing short of outstanding. From the very first moment we arrived until the day we left, we felt welcomed, cared for, and genuinely valued. Every single person we interacted with was amazing. The security team made us feel safe and comfortable at all times, always professional and courteous. The concierge team was incredibly helpful, attentive, and efficient — ready to assist with every request and always with a smile. The restaurant staff delivered not only delicious food but also warm, high-quality service that made every meal special. A very special thank you goes to Edwin, who took care of cleaning our room. Everything was always spotless, beautifully arranged, and prepared with great attention to detail. Beyond the impeccable cleanliness, his kindness and warm presence truly made us feel at home — even though we were far away from home. That personal touch made a real difference in our stay. Villa Rosa Kempinski is not just a luxury hotel — it is a place where hospitality is genuine, consistent, and heartfelt. We are deeply grateful to the entire team for making our stay in Nairobi so memorable. We would absolutely return and highly recommend it to anyone visiting Kenya.
• Z4937QCrebeccat (10/5): Great hotel - The location is great. The service is good. Stuff is very polite and accommodating. Definitely a good hotel to stay in
• Journey16961390485 (10/5): Whistle Stop Business Trip - Lovely Hospitality services. Very comfortable bed. Great customer experience and food.
• Benedetta (10/5): -
• jaspreetsinghm2024 (10/5): Friendly, clean, spacious - Amazing service, felt really cared and catered for. Rooms were spacious, clean and secure. Special thanks go out to Samson, John and Alvin for making us feel so welcome
• kayanjae2026 (10/5): Amazing Week of my Life - Ooh my Gosh…it was the most amazing experience like ever.i loved every minute of it,The services from John, Judy and Cynthia.ooohhh my Goshhh!!! They were amazing from checking in to checking out❤️
• gitaum2019 (10/5): Domain Summit Africa 2026 with over 200 International Guests - Excellent. Beautiful place. Excellent facilities. Excellent food. Excellent staff.
• Z2662SEcharlesg (8/5): EXPERIENCE - Awesome experience in every way
• dunstanm2026 (10/5): Fantastic stay - Very spacious and Fantastic very comfortable . The staff were very professional and attentive. Special mention to Anne, Betty, Irene And franzt at the front desk.
• Adventure760156 (10/5): Great experience - Wonderful experience! Thanks to your team

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