Holiday Suites Business District (Empire Suites Hotel)

Name: Holiday Suites Business District (Empire Suites Hotel)
Address: Rizal Avenue, Puerto Princesa, Palawan, 5300, Puerto Princesa, PH

Location: Rizal Avenue, Puerto Princesa, Palawan, 5300, Puerto Princesa, PH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional amenities at this Art Deco hotel include a hair salon and a banquet hall.

Dining Options
Enjoy local cuisine at Clever Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.

Convenient Location
Explore nearby attractions such as NCCC Mall Palawan and SM City Puerto Princesa while staying at Holiday Suites Business District (Empire Suites Hotel). The hotel's central location in Puerto Princesa provides easy access to key landmarks and entertainment spots. Book now for a memorable stay!

Important Information

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.

Policies

Check-in: 02:00 PM - Anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Gift shops or newsstand
Bicycle rentals nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
Smoke-free property
Ecotours nearby
Tours/ticket assistance
Braille or raised signage
Parking (limited spaces)
Free self parking
Computer station
Airport transportation - pickup (surcharge)
Ziplining nearby
Banquet hall
Coworking spaces
Stair-free path to entrance
Accessible shuttle
No accessible shuttle

Rooms Available

Superior Single Room

1 Double Bed
237 sq feet

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Deluxe Room

1 Queen Bed
269 sq feet

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Family Room

2 Double Beds
301 sq feet

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Superior Twin Room, 2 Twin Beds

2 Twin Beds
194 sq feet

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace

Guest Reviews

James (10/5): - The restaurant is the best kept secret in town. Don’t let the simple menu fool you. Food is amazing. Friendly staff.
Dawn (10/5): - Good value for money and in a great location accessible to main highway to catch a ride.
Brian (8/5): - Good location
Bertrand (6/5): Hotel à éviter - Wifi ne fonctionne pas dans la chambre, environnement bruyant jusqu’à 2h du matin. 1 seul linge de bain troué piur 2 personnes
Jeffrey (8/5): - This is a recent turn over hotel and I feel they are still upgrading from the previous owners. The property is very clean and generally serviceable, but a lot of little things fall short. We had two rooms. One had a modern plastic rfid key, and the other an old fashion metal key. In my room they provided instant coffee packets, but no water heater/kettle. They had two coffee cups but no glasses. Two bath towels, but no hand towels or wash cloths. I felt it was kind of a 3.5 star hotel, but they don’t have 3.5 on the survey scale, so I gave them 4 stars.
Shiela (10/5): - Very good
Caesar (6/5): - need a lot of improvement
Hans (8/5): - The staff is extremely friendly, welcoming, and helpful. However, the refrigerator was not connected or running, and the safe box not working; both of which are important to me when I travel. Again, the staff is the best asset the hotel offers.
Gerald (4/5): - No windows or phone in room. TV not working. Only one towel. Unsecure furniture...."closet" fell on me twice when i opened door. AC unit has a constant drip noise . Bugs, micro-ants, and small lizard in room. Entrance dirty and smells with stray dogs running wild. Staff very apathetic and not very helpful. Avoid this place.
Jim (8/5): - It was a really nice hotel. Hardly any hot water, but the guy took care of it right away.
bill (8/5): - Coming from Canada to Philippines for the 1st time, was expecting a dive for the price charged... I was pleasantly surprised
william (2/5): - This place was probably one of the worst hotels i’ve stayed at. I’ve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didn’t believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, i’m pretty sure it’s just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
Kathia (4/5): - The room is very small for family of 4, Wifi is very weak
David (4/5): - I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.
Alex (6/5): - Pros - • very affordable • friendly and helpful staff • easy to get tuktuk (local taxi/bikes) from outside the entrance Cons - • aircon doesn’t work very well • Walls are paper thin • There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange. Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Christian Beñat (10/5): - Muy amables
Christylynn (10/5): - I am very satisfied with the place, wi-fi is a plus, dining area around and also burger place open 24 hrs. Overly satisfied with the place.
Verified traveler (10/5): - Great stay
WonWoo (4/5): 당혹. - 밤비행기로 오고 다음날 호핑을 바로 가기에 호텔에서 머무는 시간이 많지않아 공항과 가까운 곳으로 잡았습니다. 그러나 이선택은 옳지못했습니다. 티키바가 건너편에 있어서 티키바가 새벽 3시4시까지 시끄러워서 잠을 못잤습니다. 또한 조식에서 먹을만한것이 없습니다. 방마다 방음이 되지않습니다. 복도에서 문틈으로 보면 내부가 살짝 보입니다. 직원분들은 매우 친절하십니다. 그리고 1층에 은행이 있어서 가드분 계셔 안전합니다. 또한 1층 마사지는 매우 만족스럽습니다. 시내와 가까워서 시내관광하기에 좋습니다.
Verified traveler (4/5): - Staff not friendly and facilities not clean. Towels are dirty.
Verified traveler (8/5): - Staff are friendly and attentive. Able to provide you with what you need. Just ask for it. This hotel is family oriented. Just walking distance to restaurant or fast food chain including malls like NCCC for shopping or grocery. If you want a quiet night, this is not a place for you. Hotel stay includes continental breakfast or buffett. They never run out of rice or bread. If you like toasted/salted fish, this is a place for you. During my stay, I lost my Fendi watch, but when I checked out and gone out of the door, somebody found my watch and returned it to me. So that was a great sense of relief.
Frida (6/5): Sov en natt - Sov en natt på detta hotell för att hade ett flyg tidigt på morgonen. Helt ok hotell. Låg en natt klubb utanför så det var hög musik långt in på kvällen. Väldigt nära flygplatsen.
DANIEL (6/5): THIS HOTEL IS LOCATION NEAR BIG DANCE CLUB. - THIS HOTEL IS LOCATION NEAR BIG DANCE CLUB. BECAUSE TOO NOISE UNTIL NIGHT. AND AIRCONDITIONAL IS NOT WORKING WELL.
Carolina (8/5): Ruidoso pero muy cómodo - El personal muy amable. No ayudaron a encontrar un servicio de lavado. El desayuno era a la carta. Nos ayudaron a reservar el tour a río subterráneo. El WiFi al igual que en todo filipinas fue pobre pero al acercarte al dispositivo no había problema. La zona es tan ruidosa en la noche que podías escuchar karaoke a kilómetros, ahora el tema del ruido en Filipinas también es súper común. El hotel tiene un servicio gratuito de transporte al aeropuerto.
Anna (8/5): Beautiful hotel - +great ac +ok wifi +good location +friendly staff -breakfast is not very good, nothing for vegetarian (only rice)
Robert (8/5): Its centrally located ..the staff are nice .. - I would recommend this hotel to my friends..check in is nice they give you a mango juice while checking in...and thats great when u travelling all day ..the room are clean...quite and the staff are nice and helpfull also the security guard are friendly i would diffinetely booked this hotel next time again..👍👌
Natalie (8/5): - Nice rooms...food was average & no pool, however good location
Yao Wei (6/5): Decend hotel, close to airport - Decend Hotel, 5 mins from airport via Van. Walking distance to some of the nice restaurants. If u like to drink, that's a bar just opposite the hotel. Room is decend. However, breakfast need to improve. I tried the breakfast the first day, but it was bad, and 2nd day I had my breakfast outside.
Steve (8/5): Great Place to stay in PPC. - My Second visit in the course of one calendar year. Great place to stay when in Puerto Princessa. Convenient, close to shopping and restaurants. A great price for a comfortable stay with a hotel centrally located.
Abet (8/5): A Friendly Stay - It was my first time to travel alone for a scientific conference. I don't know much about Puerto Princesa but their staff are all friendly and accommodating which makes me comfortable despite being alone in the main island. They are approachable and giddy but not in the i'm-required-to-be-pleasant way. It was genuine. All through out the stay, the hotel provided comfort. It provides the necessary stuff for grooming, the only down side was the internet connection and signal reception.
Steve (8/5): Nice! - Great hotel for the area...not a 5 star location but not trying to be....for the area...clean and safe.
Jun (2/5): Hotel has a very low standard - I grew up with my parents working in the hotel until they retire. Empire Suites is definitely not to be considered a hotel but just like an inn. But I think, inns are even way better than them. They’re giving false advertising. They’re the worst hotel I ever stayed in so far.
Jun (4/5): Definitely not recommending this to anyone! - There’s nobody in the reception during late night hours. In case of emergency, no one in the hotel can help.
Jun (2/5): Terrible hotel. Won’t definitely recommend it! - My senior citizen discount wasn’t applied in my restaurant bill. The staff in Front Desk who’s name is Gen, wasn’t helpful & flexible to apply it herself during check-out. Not very helpful. I also asked for a bottle of water before checking out & I was turned down. Won’t stay in this hotel the next time I go back to Puerto Princesa soon.
janet (10/5): Highly Recommended - Very kind staff , place very accessible.
Verified traveler (10/5): - Great stay, friendly staff. Free shuttle to the airport.
Verified traveler (8/5): so far, so good - overall, it was good! with welcome drinks accomodating staff clean room but when it comes to ironing of your clothes, it's not free, it is 50 pesos per shirt. next, the laundry is downstairs, you cannot leave it on them, laundry is not included in their service.
Douglas (10/5): What a Value for $30 a night! - A superb value if booked through Hotels.com...saved me 25$ every night. Good breakfast. Great staff, especially Tristan and Make at the front desk Located in the heart of Puerto Princesa, can walk to most things./.
Verified traveler (8/5): iteally good option - Really nice hotel, very clean, nice staff, near good restaurants
Terrie (8/5): Nice becoz it is convenient place - Convenient location. Hope improvement on internet connection.
jackie (6/5): glitches - same comfort and convenience as before but there were glitches. they ran out of water not good when you have an early flight and it was not resolved. elevator out of order and the rooms and reception is on the 3rd floor.
Carmelo San Juan Jr (4/5): rooms were too small - don't stay here if you prefer huge rooms their tiny and look big only on their picture.
Kevin (6/5): Located near plenty of shops - The hotel is well staffed and the staff are nice. The beds are comfortable and the space is good. It's also convenient to have a restaurant inside the hotel. My problem is with the cleanliness of the bathrooms. Sometimes it smelled like the same scrub rag was being used without cleaning it so a prevailing musk filled the bathroom air. Also, the hot water is not consistent in all the rooms. My hot water would go in and out. I asked to move to another room and it didn't have that problem. My final gripe is with the surrounding shops. Sometimes the shops do specials and they advertise these specials with loud music into the night. There is also a night club nearby that blast their music loudly into the night even past midnight. I asked to move to a room further from the main street and it rectified the problem.
Joel (10/5): Good Hotel - The place is ok for the price it has good service staff are friendly and definitely will recommend it
Joel (10/5): Nice Hotel - Everything is perfect the staff are friendly and helpful room are clean and spacious going to bars and restaurants are just a minute walk so i would definitely recommend this hotel
SIM ENG (8/5): Conviently located near food joints. - Very friendly and helpful staff.
Verified traveler (8/5): Enjoyed our stay - Had a great stay.
Verified traveler (10/5): Nice, clean and central - Hotel staff was very courteous and prompt. Would recommend staying at this hotel again. Room was pretty spacious and clean. Hotel is located in the middle of downtown so was central to a lot of places.
Lolita (10/5): Excellent place to stay for a great tour of palawa - Staff at the desk were friendly, courteous and very helpful. We're very pleased with their professional services. Our short stay there was beyond compare to a 5-star hotel accommodation. Good job guys!
Kerrie (6/5): Nice hotel close to the airport. - I stayed there for 2 nights. Cheaper to book online than at the hotel. Positives: The staff were always friendly and it was clean. Buffet was pretty good. Wifi was pretty good. Free shuttle to the airport. Negatives were: it was across the road from a very noisey bar which you can hear banging through your room until all hours in the morning. and the cleaners didn't give me a towel or new water when they cleaned the room.
Gal (4/5): Book only if you are stuck in Puerto - Window-less room, except for one small window into the back office of the front desk's staff. If u speak the language u'll hear a lot of local gossip. For us it was just noise. No hot water. No safe. Stay if you dont have a choice fir one night in puerto.
Verified traveler (8/5): - Pleasant and safe
Ofelia (8/5): Palawan experience - the location of Empire Suite Hotel is OK, close to eating places and market, the room is spacious for 3 of us, it is not that clean as for me but livable, but the food is always good - breakfast(buffet), because I like fish.....