Hotel Terrazas de la Candelaria
Location: Km 1 Via San Gil Bucaramanga, Mogotes, San Gil, Santander, 684031, San Gil, CO
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and enjoy a health club, outdoor pool, and steam room.
Fine Dining and Refreshing Beverages
Savor Latin American cuisine at Carbon de Palo and have snacks at the coffee shop. Unwind with drinks at the bar.
Comfort and Convenience
Stay connected with complimentary Wi-Fi, enjoy room service, and receive concierge services. Free breakfast is served daily.
Experience luxury and relaxation at Hotel Terrazas de la Candelaria. Book now to enjoy a memorable stay in San Gil!
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 9 AM to midnight.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Full-service spa
- Area shuttle (surcharge)
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Picnic area
- Steam room
- Supervised childcare/activities
- Shopping on site
- Conference space
- Bicycle rentals nearby
- Kayaking nearby
- Television in common areas
- Scooter/moped rentals nearby
- Rafting nearby
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Porter/bellhop
- Limo or town car service available
- Skydiving nearby
- Full-service spa
- Meeting rooms
- Wedding services
- Ecotours nearby
- Grocery/convenience store
- Tours/ticket assistance
- Free wired internet
- Area shuttle (surcharge)
- 24-hour business center
- RV, bus, truck parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Snack bar/deli
- Access to nearby outdoor pool
- Free self parking
- Free valet parking
- Airport transportation - drop-off (surcharge)
- Free grocery shopping service
- Pool sun loungers
- Free RV, bus, truck parking
- Cave exploring/spelunking nearby
- Shared refrigerator
- Banquet hall
- Horse riding nearby
Rooms Available
-
Family Room, 1 Bedroom, Refrigerator, Mountain View
1 Double Bed and 3 Twin Beds
377-sq-foot room with mountain views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Refrigerator and room service (limited hours)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Room
2 Double Beds OR 1 Twin Bed
269-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Room service (limited)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Daily housekeeping and portable fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Telephone
- Bathrobe
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Economy Double Room, 1 Double Bed, Mountain View
1 Double Bed
215-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Room service (limited)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Daily housekeeping and portable fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Bathrobe
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Economy Quadruple Room, Mountain View
1 Queen Bed and 1 Twin Bunk Bed
269-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Room service (limited)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Daily housekeeping and portable fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Bathrobe
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View
1 King Bed
237-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Refrigerator and room service (limited hours)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View
1 Queen Bed and 2 Twin Beds
323-sq-foot room, balcony with mountain views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Refrigerator and room service (limited hours)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Triple Room
1 Double Bed and 1 Twin Bed
215-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Room service (limited)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Daily housekeeping and portable fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Bathrobe
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Double Room
1 Double Bed
215-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Room service (limited)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Daily housekeeping and portable fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Bathrobe
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Quadruple Room
1 Double Bed and 2 Twin Beds
269-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Room service (limited)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Daily housekeeping and portable fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Bathrobe
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
-
Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View
1 Queen Bed and 1 Twin Bed
269-sq-foot room with mountain views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 18-inch TV
Food & Drink - Refrigerator and room service (limited hours)
Bathroom - Private bathroom, bathrobes, and a shower
Practical - Washer/dryer, free long-distance calls, and yard; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Yard
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Portable fan
Guest Reviews
- Jenny Juliana (8/5): Recomendado pero lleven vehículo - El hotel es algo retirado, mejor si tienes vehículo. Desayuno muy rico, personal amable y presto a ayudarnos en nuestro evento.
- Ignacio (6/5): - Estuvimos en el VIP room. El servicio muy bueno, la vista hermosa,la comida buena. hace falta mesas de noche y un televisor mas grande.Proteger la entrada de insectos por debajo de la puerta de entrada.
- Fidel (8/5): Recomendación - La habitación muy cómoda, el desayuno muy completo y rico. El único problema es que dentro de la habitación entraban hormigas y se subían por todos lados
- Hans (10/5): Excelente estadía - Excelente experiencia gratamente sorprendidos la comida espectacular las habitaciones en muy buen estado Todo el personal muy atento Les recomendamos revisar la señal de la tv en las mañanas no funcionaba
- ENRIQUE (8/5): Bonito con buen Jacuzzi - Solo pasamos la noche en una parada hacia otro destino. Agradable el jacuzzi y bueno el restaurante. El ambiente por su ubicación en la montaña es agradable.
- Diana gimena (6/5): INCONFORME - Cabañas muy oscuras. Nunca hubo agua caliente siempre decian que lo estaban solucionando, las fotos de la pisicina son retocadas, pues realmente es muy pequeña. Los televisores son super viejos. De rescatar la alimentacion, estuvo rica. Afortunadamente nos la pasamos por fuera los 3 dias porque no hay mayor cosa que hacer en el hotel.
- Verified traveler (8/5): Hospedaje - El personal es muy atento, el hotel es muy tranquilo y agradable por su ubicación, la comida es buena, las habitaciones muy limpias.
- Giuseppe (8/5): Posizione panoramica - Hotel posizionato fuori città, in posizione panoramica. Arredamento molto spartano. Camera grande, letto comodo, immenso. Bagno piccolo con doccia. Al lavandino non c'è acqua calda. Staff giovane molto preparato e amichevole. Colazione sufficiente, wifi lento. Rapporto qualità prezzo buono.
- Verified traveler (2/5): No recomendable - Regular no amerita la inversión
- rosalva (10/5): Un lugar para un magnifico descanso - Es un hotel para un buen descanso,lejos del ruido y su vista espectacular.
- William Martin (10/5): Que buen descanso, total relax como nuevos - Excelente atención, excelente clima, sitio para relax y cerca de deportes extremos y de atracciones turisticas
- James H (4/5): Malo - El precio de la habitación no justifica las condiciones de hotel, habitaciones sin un colarte, toallas percudidas, problemas con el agua caliente.
- Cecilia (4/5): Regular,desde que Llegamos,tuve problemas. - Muy regular,varias veces puse quejas.los,precios muy altos par el servicio que Dan.que Los empleados Sean mas cordial es.
- Verified traveler (4/5): Debe mejorar mucho - No fue una mala experiencia, pero tampoco buena
- Verified traveler (2/5): Think twice if you are booking here! - I reserved a room at hotel Terrazas for a couple of nights as a wedding present for my cousin. The hotel looked beautiful on the photos, with lots on well-kept landscaping, vibrant colors and very picturesque. I was completely embarrassed when he called to share the truth about this place. The humidity in the rooms was unbearable to the point that he was getting an asthma attack, and he has never suffered from any respiratory issues in his life. Not just that but they were afraid that if they open their luggage the bugs would jump in. I thought he was kidding until he sent me the photo of a spider that seemed as large as my hand! My cousin complaint to the front desk and they did moved them to a less humid room. I exchanged several emails with the hotel personnel, telling them of the unpleasant experience. Their argument was that it was a “Hotel Campestre” (countryside hotel) and that explained the humidity and bugs. At the end and after many emails back and forth we did make partial payment for the first night. The story does have a happy ending. My cousin found an absolutely gorgeous, clean and bug-less hotel called Hotel Muchuelo for half the price.
- cb (8/5): Buen servicio - Buena instancia. Debería haber más variedad para desayunar, incluir fruta.
- rolpin25 (8/5): Excelente ubicacion, buen servicio - Excelente servicio
- paola ruiz (4/5): mal servicio - en cuanto a instalaciones excelentes, amplias limpias pero la atencion en cuanto a personal humano deja mucho que desear se pidio una decoracion para cumpleaños dijeron la noche anterior que tranquila que al desayuno la iba a tener y no fue asi, resulta que nos levantamos al dia siguiente y no habia ningun tipo de decoracion, me le acerco a la recepcionista de turno indicandole que habia pedido una decoracion pagando el costo adicional y lo que me dice es " a es que la otra niña me aviso tarde y no mandaron comprar nada" que tipo d ehotel que no cumple con las exigencias de un cliente deja mucho que desear gracias
- susan (4/5): Much too far out of town and road's not walkable - Ultimately we left three nights early, even though we had to pay for the whole time! We checked in and they gave us a terrible room that was dank and smelled of mildew and had absolutely NO view although the hotel was completely empty! We asked to move and after what seemed to take forever! Finally we got a less mildews room with a view and also a broken shower head and torn shower curtain. You are right across from the incline on the freeway and hear trucks downshifting all night.
Photos
