Latitude 13 Degrees
Location: PLOT NUMBER 43/2/60 MPHONONGO STREET AREA 43, Lilongwe, mw
Star Rating: 8.2 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Latitude 13 Degrees, nestled in Lilongwe, offers a luxurious stay just 2.9 km from World War I & II Memorial Tower. The air-conditioned rooms feature modern amenities like a flat-screen TV, minibar, and private bathroom, ensuring a comfortable retreat.
Impressive Facilities
Guests can enjoy a range of facilities including an outdoor swimming pool, fitness centre, and a garden. The hotel also boasts an indoor pool, restaurant, terrace, and a 24-hour front desk for convenience.
Convenient Location
Conveniently situated near attractions like National Herbarium & Botanic Gardens of Malawi and Lingadzi Namilomba Forest Reserve, Latitude 13 Degrees is the perfect choice for discerning travelers seeking comfort and style.
Book your stay at Latitude 13 Degrees for an unforgettable experience in Lilongwe.
Important Information
Policies
Check-in: 02:00 PM - 07:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Ironing service
- Massage services
- Packed lunches
- Shared lounge/TV area
- Kid meals
- Evening entertainment
- Outdoor furniture
- Shallow end
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Legacy Room
1 Queen Bed
488 sq feet
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Freezer
-
Grand Suite
1 Queen Bed and 2 Twin Beds
883-sq-foot individually decorated room, furnished balcony/patio with garden views
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Oven
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Separate living room
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Freezer
-
Deluxe Suite
1 Queen Bed
839-sq-foot individually decorated room, furnished balcony/patio with garden views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Oven
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Separate living room
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Freezer
-
Garden Room
1 Queen Bed
700-sq-foot individually decorated room, patio with garden views
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Freezer
-
Standard Double or Twin Room, 1 Double Bed, Garden View
1 Double Bed
279-sq-foot room with garden views
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Separate living room
- Bedsheets provided
- Freezer
-
Junior Suite
1 Queen Bed
462-sq-foot individually decorated room with a furnished balcony/patio
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Oven
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rainfall showerhead
- Separate living room
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Freezer
-
Queen Room with Garden View
This double room's special feature is the pool with a view. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Key access
-
Superior Queen Room
The pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Key access
-
Junior Suite with Balcony
This suite's special feature is the pool with a view. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Key access
-
Suite with Balcony
This suite features a pool with a view. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with pool views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Key access
-
Two-Bedroom Suite
This suite's special feature is the pool with a view. This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Featuring a balcony with pool views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Key access
-
Standard Queen Room
This double room features a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Key access
Guest Reviews
- Silvia (9/5): -
- Jeppe (9/5): -
- Christine (9/5): - Very calm and nice rooms. Good Food
- Daniel Paul (7/5): Pleasant and luxurious but improvements could and should be made. - Kind of mixed feeling about this one, as I'II describe... On the surface of it, everything was very nice and luxurious. Relaxing outdoor area with a lovely pool. Good food in the restaurant. Nice lounge area. Room over two floors was very pleasant. Fairly well equipped gym. Upmarket neighbourhood a world away from the rest of the city. In short, you could easily forget you were in a low income African country. Considering the cost there were a lot of small things that could have been improved on. Reception staff were a bit standoffish. Most not particularly friendly. I asked on one occasion to change a $20 for two 10's and just got a headshake and a surly look. Poor maintenance of facilities - my partner flushed the toilet in a common area and the cover fell off, frayed towels, showerhead that didn't function well, drain blocked so water spilled over the rusted frame onto the floor, brown hard water fixed to the toilet bowl. One roll of toilet paper provided. We called and asked for another one which never arrived. Had to go and fetch it ourselves. Old towels and water bottles not cleared from the gym, there was a sign asking that you spray the equipment after use but no spray bottles to be found. All this would be easy to overlook at a cheap property but this place is supposed to be high end. A regular coke $5 in the restaurant, ok. A diet coke $15! And they were not next to each other in the menu so I didn't realise until the bill came. Didn't seem to be very good communication between restaurant and reception when it came to paying the food bill before we left. It was a very nice place. A perfect spot to end our trip to Malawi. But if you proport to be a high end place you need to follow through with higher end service, better maintenance and attention to detail.
- Alexander (9/5): Great choice for a stay in Lilongwe, but be aware of the steep prices at the restaurant and bar - Great set-up, especially for a city-based hotel. Lovely gardens and pool area. It is rather expensive for what it offers, especially the restaurant and the bar. Food is ok, but not great and easily sets you back USD 60-70 per person. A single shot 18-yr Glenlivet costs USD 50 at the bar, just ridiculous. But all in all a good experience, would definitely not think twice if you have to find an attractive hotel in Lilongwe.
- Esmond Quansah (5/5): -
- Liana (6/5): I will not stay here again because it is not good value for money at all. - The property sits in a lush green area. The garden is nice. Inwas staying in a duplex room and it was very spacious. I was so much looking forward to my stay! And maybe because of this expectation i was very much disappointed. My room needed renovation - there was a modly smell from the moment you enter, all the windows are closed so I suspect the room did not get any proper air. The floors were so squeaky that i thought I might break it, and that is a bit of a problem especially on top floor that does not have concrete under and is wooden - iron construction. There was a balcony on the top floor that I did not manage to use, as at the door area the floor was fully glassy, and because if unstable floor it gave me creeps everytime i even looked at it. the rooms are decorated with vintage /reused materials that did not help with the optics of cleanliness, but everything was dusty. In the shower - the showerhead was broken, there was mold around the base, toilet had yellow stains, the white tiles had the residue of hairs, and leftover products, i did not have the shower gel and the towels were very worn (stitches comig off). The bedside lamp did not work. Gym was average- I did manage to have a good workout. Food was bad and expensive if you are paying by card/usd . Make sure you arrange to have cash (use unofficial exchanges rather than atm withdrawals). Breakfast was very basic and not very tasty (though yogurt and granola were good).
- Chris (8/5): -
- Christian (8/5): - Das Frühstück war sehr gut. Das Hotel ist sauber und mit tollen Gegenständen sehr geschmackvoll eingerichtet. Zimmer und Aufenthaltsbereiche sind sehr ansprechend. Essen und Getränke sind zu teuer und z.T. nicht gut (Pizza). Das Personal wirkt etwas gelangweilt (liegt vielleicht an manchen Gästen, die in einem armen Land zu den oberen 5% zählen und das auch z.T. raushängen lassen.
- Janosch (7/5): -
- Arthur Mugo (5/5): -
- Dave (8/5): Super place with excellent massage - The superb staff. Very helpful Nothing
- Elizabeth (7/5): Good place to stay and eat - Beautiful grounds and restaurant, nice spacious clean room, great food at the restaurant - the included breakfast was particularly good quality. Spa was great. Service was mixed - sometimes of the level you’d expect from this sort of hotel, sometimes seemed like guests were an inconvenience. Food was also the most expensive we ate anywhere in Malawi, but probably to be expected from an upscale hotel in the capital
- Mimi (5/5): -
- Matthew (9/5): - The room and cleanliness Very limited breakfast menu
- Laurence (10/5): -
- Anne (9/5): A peaceful and private oasis in Lilongwe to be able to rest - The peaceful and private atmosphere
- Noel (9/5): - All good stayed there before All good no issues
- Adam (7/5): It was for work so needed power - Great location lovely gardens and pool and power and water Staff could be better trained using the bank machine
- Amanda (6/5): Disappointing for the cost of the stay. - Evening meal in the restaurant was good as was the breakfast. Was probably the closest located hotel to the airport. The room was in need of an update. The bed was uncomfortable, and the bathroom wasn't particularly clean with stains in the toilet bowl and mould round the shower. In the kitchen area the fridge handle had not been cleaned and a dirty t-towel was left for drying up purposes. Some of the staff were not particularly friendly or helpful, except for the waiter who served us at dinner and the lady checking us out. The hotel was overpriced for what was actually on offer in comparison to others we have stayed at.
- Margaret (10/5): Great hotel! - Friendly staff. Beautiful accommodations. Good restaurant. Walkable area of town.
- Samy_Ellouze (9/5): -
- Noel (10/5): -
- Anne (9/5): A beautiful tranquil place to relax - Beautiful room and a tranquil atmosphere . An oasis within Lilongwe where you can feel free to relax without being hassled by anyone . Nothing
- Lars (9/5): Aanrader voor wie rust en luxe zoekt. - Oase van rust en luxe na een lange reis.
- Sarah (7/5): Nice end to our holiday. - Lovely setting - gardens, pool, lighting, outside seating etc. Bedroom was comfortable but had some strange features - see other comments. Food was good. Bar staff were helpful. Swimming pool was very good. It’s in a nice neighbourhood- we went for a walk before leaving and felt comfortable The bedroom had an open toilet so it was impossible to use it privately. The bedstead was loose and rattled against the wall - but it was fixed quickly by reception. There were a couple of big drops that could have been an issue in the dark. We put bags on the edge of one of them. The other one was the bath. Slightly worn in places. The reception staff were very quiet - I expected more of a welcome.
- Pilirani (8/5): Quiet gem in a bustling city - It was just as described in the photos. Beautiful place. Staff were excellent. Extremely professional and polite The bathtub was stained and sink blocked. All reported to management and hopefully this will all be resolved for the next guest.
- Lucie (10/5): -
- Ebrahim (7/5): -
- Sandra (10/5): - Keep the pool clean, more people will go swimming We love staying here every time we come!!
- Sarah (9/5): An oasis of tranquil and calm - The room was very comfortable and very spacious The time it took for food to arrive after ordering would benefit from being a bit shorter
- Ebrahim (6/5): -
- Natasha (10/5): -
- Andzs (9/5): -
- Suzette Kimberly (8/5): -
- Chris (9/5): -
- Chris (9/5): - It took 3 days to repair a leakage in the bathroom of my colleague
- Jessica (10/5): - Great design, tons of space, largely well maintained. Not designed with safety in mind, however - one of these days someone will fall down the stairs in the rooms (barely any handrail)...
- Bernadette (6/5): Overpriced - Poor maintenance of rooms, need of renovation
- Bernadette (7/5): Good -
- Dr (8/5): Beautiful location - Having stayed at Latitude 13 in Lusaka, the Lilongwe sister resort is far larger. Exquisite decor too. Prices similar to other Malawi establishments. Food was exceptional! Room exquisite. The city tour booked was exceptional. The Spa is looking tired with chipped walls and grubby edges, old nail polish used too. The therapist was satisfactory. In our room the bath plug once used could not be extracted! Despite advertising bathrobes and slippers none were provided.
- Gordon (8/5): Very good - Breakfast good, staff friendly, location was fine, hotel style a bit steam punk. Lock to room was faulty. Sink in bathroom took ages to empty.
- Winnie (8/5): Very good - Very clean and the atmosphere is good & so is the service Nothing
- Ejiro (9/5): Great Value for money, lovely neighbourhood and good food selection - Ambience, beautiful and quirky rooms! Meals took a loooooong time to come after ordering! They didn’t have lactose free milk! They also didn’t have Goat and Tilapia Fish from Lake Malawi (as advertised), other than that the food was good.
- Gordon (10/5): Exceptional -
- Og (7/5): Good -
- Scott (10/5): - The staff here is friendly and attentive. It’s a beautiful property with a great pool, gym, and spa. Massage was fantastic.
- Shimon (4/5): Disappointing - our room was ready at 17:30 no internet stable conection
- Fi (8/5): Great location, great food and amazing staff. - It was clean and relaxing. Great food!!! A very heavy mold smell in the kitchen cabinets
- Deirdre (10/5): Exceptional -
- Debra (10/5): - The hotel was nicely decorated, the staff were very nice and accommodating. We enjoyed our stay.
- Anita (7/5): This time am disappointed - We booked a 2 bedroom appartment we were initially given one because apparently they have the two bedroom to someone else I was travelling with young children, my children were horrified to see a naked picture of a woman on the wall , I felt humiliated and angry that my children were exposed to this . We were later given the option of 2 lower cost appartment . The toilet was brown inside as in the picture . Considering the amount of money we paid it was disappointing
- Sue (8/5): Very good -
- Deirdre (10/5): Safe . Relaxing . Amazing food. Welcoming. - Wonderful Nothing
- Itumeleng (10/5): Perfect - We had a beautiful experience.very very nice food
- Locksley (7/5): Good - Power outage was understandable but was very inconvenient
- James (8/5): Fair - Nice pool area The glass "ceiling window/floor" was cracked making it extremely risky from the bedroom level. Did noy enjoy the outdoor balcony as I didn't want to risk walking across the glass "ceiling window/floor"
- Kirei (2/5): it was okay, could be better - The tequila sunrise cocktail The Toilet and shower was really strained and dirty
- Ayla (10/5): Exceptional -
- James (8/5): We enjoyed the boutique feel of the hotel and will return. - Unique ambiance in a boutique hotel feel. We enjoyed the unusual decor. The air conditioning unit in the second room we stayed in (different stays) was not working well, although the stay was comfortable. The shower design does not include a shower door or curtain, which made it challenging to keep the water from splashing onto the bathroom floor.
- Liam (9/5): Superb -
- Sue (8/5): Great stay as usual. Thank you Latitude - The ambiance and the friendly staff The lack of maintenance
- Jill (7/5): Good -
- Lafras (10/5): Exceptional -
- Siani (8/5): Very good -
- Nikolaos (8/5): Very good - I like the smiling staff, especially the girls in the Reception and in Spa If it raining is a bit difficult to go to the garden suites
- Ligia (10/5): Perfect stay!!!! - One of the best boutique hotels I've ever stayed. Everything was excellent: my room, external facilities, staff, the spa, the gym, and the restaurant (food was great!)
- richard (10/5): - V pleasant will managed hotel
- Mujtaba (7/5): Good -
- Procházka (8/5): Very good -
- Cheryan (5/5): Good accomodation. - Quaint. Looked nice. Had a slight steampunk vibe! Cool looking. Staff were really good. Maintenance crew was fast to respond. House keeping were very good and speedy. Very friendly people all through. Food was good. Portions good. It's one of the better accommodations in Lilongwe if not the whole of Malawi. The tiles around the pool and walkways were very slippery in the rain. The rooms were tastefully done but the toilet bowls were stained, one air con leaked water in the room, one bathroom basin didn't drain, WiFi was spotty and the in room phone struggled with connectivity.
- Locksley (9/5): As always, it was comfortable, great staff, very conveniently located - Clean and convenient to relatives who live a few houses away on the same street Not applicable here
- Nkhonjera (7/5): Good - Well located boutique hotel. The Garden Suites are very spacious with a tranquil garden view. The Garden Suites could do with a little bit of maintenance. The suite also had a leaking air conditioner. The wi-fi connection in the Garden Suites was also very weak.
- Rachel (6/5): Pleasant -
- Liam (10/5): Exceptional -
- Liam (10/5): Exceptional -
- Matilda (1/5): The property has lost the value and touch there is no service and breakfast . It used to be the place to be but now it’s - Atmosphere only . It was rundown. Stained toilets, bathtub, sinks and wardrobe . The rooms were only cleaned once despite the sand and there was no turning around of the rooms . A lot of mosquito . The showers were blocked and had dirty water coming up , I had to calm them to fix it and I was late for my meeting because they took long to repair the shower. The phones was not working I hand to walk to the reception in the rain. They never helped with bringing my laguagge to my room and when checking out the staff just watched me carry my own bags . Totally no service. This was my fourth time to stay at the property, I used to adore it But now , Never Again . I checked out to look for something better .
- Nicole (10/5): Fantastic and idyllic spot i Lilongwe - It is beautiful and the junior suites just gorgeous
- Ethel (10/5): Exceptional - The room was clean and the staff was friendly Nothing
- Azola (10/5): Exceptional - Beautiful venue with gym facilities. Friendly and helpful staff. Lovely on-site restaurant.
- Esther (8/5): - This was my third time to stay at this property. The experience this time was not as great!
- Jefferson (8/5): Very good - I think one of the best options in Lilongwe . Very pleasant ambience with good food. Ants in the room and internet didn’t work properly in the room. No solution provided.
- Trine (10/5): Exceptional -
- Rhonda (10/5): A little taste of paradise - Spacious and well set out. Very calming atmosphere and the decor was aesthetically pleasing. The staff are very professional yet felt like family and the food was awesome.
- Dominic (10/5): Exceptional -
- Anne (10/5): A nice few days relaxing before a long journey north - Quiet and a peaceful atmosphere with friendly staff I often find there is a mix up on reservations of room booked . I booked 2 months ago to get my favourite room but when I arrived, I had been allocated another room. Fortunately the room I wanted was available and they switched me to that room but I find that this problem often occurs so maybe a problem with correct bookings being sent through to the hotel . If my desired room had not been available, I would have been very disappointed so this needs addressing
- Natasha (9/5): Superb - One of the best stays in the city! Beats a number of hotels in the area
- Mahadeva (3/5): Flatters to deceive - The hotel's garden and swimming pool area is an enchanting oasis that beautifully blends nature and relaxation. The vibrant flowers and lush greenery create a serene atmosphere, while the sparkling blue pool invites guests to unwind and bask in the sun. It's a stunning retreat. Reservation for three rooms was quoted by booking.com at the total cost of US$461.00 for one night. However, upon checking in, was shocked to discover that the prices for the rooms had inexplicably changed. One room was quoted at an outrageous US$301, while the other two rooms were listed at US$191. This was particularly frustrating as it was noticed that the original rates booked through booking.com were still available in your system. The situation prolonged the check-in process by approximately 30 minutes, which is not the level of service expected from a reputable establishment like yours. Transparency and consistency in pricing are important aspects of customer satisfaction. The multitude of flies that were swarming in the restaurant area is a serious cause for concern. This not only detracted from the overall dining experience but also raised concerns about hygiene and food safety. A restaurant patron should expect a clean and pleasant environment, and unfortunately, the presence of these pests made it quite uncomfortable while dining. Finally, the exceptionally poor Wi-Fi connectivity throughout the premises, with the exception of the reception area, has not changed since the our last stay in July 2023. While it is understood that certain areas may have better signal strength, it was particularly frustrating to be unable to access a steady reliable wifi signal in the room and the restaurant. In today's digital age, the expectation for decent connectivity, especially in hospitality settings, is quite high. This made it difficult fto stay connected for work and personal matters during the stay.
- Ester (8/5): Very good -
- Christopher (8/5): Very comfortable hotel - Comprehensive breakfast menu. Food well prepared but service was slow Good pool and facilities. Friendly and accommodating staff. Spacious room and very pleasant hotel grounds Speed of service at breakfast. More attention was required regarding room preparation. Some basic things were missing which we had to ask for - eg room only prepared for one occupant but we had booked for two guests; safe had to be fixed
- Susan (8/5): Lovely and safe hotel with friendly staff - feeling of a private members club. - Friendly staff. Good amenities. Not centrally located.
- Loreen (5/5): Passable -
- Brian (10/5): Exceptional -
- William (8/5): very enjoyable and peaceful - A tranquil and beautiful setting, great base for meetings and relaxing
- Dorothy (10/5): Exceptional -
- Sichivula (8/5): Very good -
- Sue (7/5): Enjoyable stay but the service was not of the usual standard - I love its ambiance, the grounds, swimming pool and comfortable beds. The service in the restaurant was not satisfactory. I was constantly having to ask for things. There were a lot if staff standing around doing nothing. There was/is a nail sticking out of the arm of my chair which I I damaged my blouse on. The chair was changed but was moved to another table. The next morning the same chair was offered for me to sit on. This chair should not be operational but the staff seemed not to care. I am a returning guest and I usually get a great service but this stay was not so good . Maybe you have new staff
- Catherine (7/5): Good -
- SANDRA (10/5): - Everything was Amazing!! Shout out to Teddy and Rhoda!!
- Oliver (9/5): Superb -
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