a&o Wien Hauptbahnhof

Location: Sonnwendgasse 11, Vienna, at

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Key card access
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Internet access
• Games
• Housekeeping on request
• Reception hall
• Electric bicycle charging station
• Vegetarian menu options available

Rooms Available

• Quadruple Room

  Room with attached bathroom with free toiletries, a hairdryer and a TV. For the bunk beds bed linen is provided for self-covering.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Family Room (2 Adults + 2 Children)

  Room with attached bathroom with free toiletries, a hairdryer and a TV.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Bed in 6-Bed Dormitory Room

  This is a single bed in a dormitory room with bathroom.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Triple Room

  Rooms are 19 square yards. For the bunk beds bed linen is provided for self-covering.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Six-Bed Room

  Room with attached bathroom with free toiletries and a hairdryer. For the bunk beds bed linen is provided for self-covering.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Twin Room

  Room with attached bathroom with free toiletries, a hairdryer and a TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Bed in 4-Bed Dormitory Room

  Rooms are 17 square yard Please note that for beds in a dormitory, towels are not included but can be rented on site for a surcharge of EUR 1.65 per towel. Alternatively, guests can bring their own.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Twin room for Single use

  Room with attached bathroom with free toiletries, a hairdryer and a TV.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• dahir (4/5): Gut - Gut Gut
• Minafra (1/5): Sporco e mancanza di assistenza alla clientela - La posizione. N̈Ho segnalato la prima mattina che ero qui la condizione della stanza pietosa, mi era stato detto che sarebbe stata fatta pulire. (Si è pure segnato il numero della stanza). Arrivo il pomeriggio e la stanza era ancora sporca, quindi, faccio di nuovo presente in reception la questione. Mi è stato detto che il giorno dopo (cioè oggi, sarebbe stata pulita). Torno ed è ancora sporchissima. Provo a scansionare il codice QR sullo specchio ma nulla, non funziona. Voglio il rimborso, è pieno di peli pubici, polvere, pipi ovunque. Non posso lavarmi bene o andare in bagno. Per cambiarmi devo non far toccare per terra i vestiti. Indecente. Ho segnalato già dalla prima mattina le condizioni pietose della stanza. Mi era stato assicurato che sarebbe stata pulita e lo staff si è persino segnato il numero della camera. Tornando nel pomeriggio, però, la stanza era ancora sporca, quindi ho segnalato nuovamente il problema in reception. Mi è stato detto che il giorno successivo sarebbe stata finalmente pulita, ma anche oggi la situazione è rimasta identica. La stanza e soprattutto il bagno erano in condizioni indecenti: pipì sul pavimento, peli pubici sulla tavoletta del WC e ovunque nella doccia, oltre a polvere e sporco evidente. Per usare il bagno cercavo di non toccare mai la tavoletta del WC per quanto fosse sporca, e per cambiarmi ero costretto a restare in piedi facendo attenzione a non appoggiare i vestiti a terra. Non riuscivo nemmeno a lavarmi o utilizzare il bagno in modo normale per le condizioni igieniche disgustose. Inoltre mancava perfino la carta igienica. Ho chiesto almeno tre volte allo staff di intervenire per pulire la stanza, ma sono stato praticamente preso in giro: si segnavano il numero della camera senza fare assolutamente nulla. Ho anche provato a scansionare il QR code presente sullo specchio per segnalare il problema, ma non funzionava. Esperienza vergognosa e inaccettabile. Chiedo il rimborso totale del soggiorno.
• Paiva (9/5): - Do espaço e a tranquilidade Nada
• Abdallah (8/5): -
• elisete (8/5): boa - bom quase perdi o trem pois não achavam chave do elevador para deficiente
• Vasile (1/5): Cea mai proasta experiență - Da in primul rand eu n-am fost la rezervare și în al doilea rând pentru ce trebui sa plătesc că eu nu am vrut cu alți in camera Da in primul rand eu n-am fost la rezervare și în al doilea rând pentru ce trebui sa plătesc că eu nu am vrut cu alți in camera
• Dmitii (3/5): -
• sudip (8/5): -
• Aissam (10/5): -
• Sebastian (10/5): -
• Rajkishor (10/5): -
• Roya (8/5): -
• Purificacion (7/5): -
• David (7/5): Buena opcion low-cost en Viena, aunque con detalles mejorables - Necesitaba un alojamiento barato para una escapada low-cost a Viena y este lugar me lo permitio, con que estoy agradecido. Es un edificio bastante grande, con muchas habitaciones, y puede ser un poco caotico, pero la experiencia en general bien. Las camas eran comodas, parece relativamente nuevo. Tiene un patio interior, un par de salas de estar con bancos y mesas y una pequeña cafeteria con juegos para relajarte un rato. Por el precio que pague yo en abril, esta bastante bien. Si fuera mas caro, la opinion seria distinta, pero con lo que yo pague, bien. Ubicacion relativamente bien junto a la estacion principal, a 2 minutos de metro y tranvia que lleva rapido al centro. Esperaba una zona conflictiva y es una zona de edificios comerciales muy modernos que me parecio bastante segura por la noche. En la recepcion hay unos chicos arabes un poco pasotas que te obligan a hacerte el check-in tu en una pantalla, y que no hacen mucho caso de tus preguntas. Atencion flojita. Los enchufes y la luz de las camas de mi habitacion NO FUNCIONABAN, y teniamos que repartirnos un par de enchufes de una mesa entre los 6 ocupantes del cuarto. Algo inadmisible. Las camas podrian haber tenido una cortinita para privacidad. La ducha no tiene ninguna mampara con que el agua salpica todo el baño. Tambien hay algunos inmigrantes viviendo alli que pueden parecer un poco pesados, siempre en la puerta fumando y con gritos. Pero en general tampoco era algo muy problematico.
• Savvas (2/5): - The location, thats why I picked it. It was like a jail. Really it felt deeply depressing. I have stayed in other a&o elsewhere and they were ok. This was horrible! Gray walls with no decoration at all, worn out stuff, noisy and nobody seems to care! Stay away!
• George (7/5): -
• Алла (7/5): - Чисто,хорошее месторасположение Номер на первом этаже,а за окном дворик,где стоят столики и отдыхают люди(кушают,разговаривают), поэтому открыть окно и отдохнуть в тишине не возможно. Также, проветрить,открыть штору тоже не очень удобно.
• Fu Huan (4/5): -
• Theodor Alexandru (9/5): - Near train station, confortabile beds, clean
• Héctor Castillo (10/5): - Todo Todo
• Traveler (8/5): -
• Oumaima (10/5): -
• globetrotter197 (2/5): Stressiger Aufenthalt, nicht zu empfehlen - - Bei Ankunft wurde mir mitgeteilt, es sei kein Parkplatz in der Tiefgarage mehr verfügbar, obwohl ich ein halbes Jahr vorher bereits fest einen gebucht hatte. Absolut inkompetent und ärgerlich. Es wurden mir noch nicht mal Alternativen genannt oder etwas Einfühlungsvermögen gezeigt. Es bedeutete für mich großen Stress während des ESC in Wien eigenmächtig einen Parkplatz suchen zu müssen. Also sowohl bürokratisch als auch personaltechnisch läuft da einiges schief bei a&o in diesem Hostel. - Allgemein roch es in diesem Hostel nicht gut, altbacken, teils nach Schweiß oder schmutziger Toilette, also sie wissen was ich meine... - Es war nicht genügend Toilettenpapier vorhanden (6-Bett-Zimmer) und noch nicht mal ein Mülleimer auf dem Zimmer. Ich würde hier nicht mehr nächtigen wollen dann lieber ein paar Euro mehr ausgeben und ins B&B oder Leonardo. Das ist sogar im Low Budget Bereich noch ungenügend.
• MOHAMED MUZAIN (9/5): Best hostel next to Vienna central station - Very good stay. great value for money and an excellent location within walking distance of Central Station. Highly recommended. Nothing
• Madalin (10/5): - Totul
• luigi-gerardo (10/5): -
• Christian (9/5): Schlicht, einfach, zentral, perfekt für eine Nacht!! - Einfache Unterkunft, sehr nahe am HBF.Wien. Alles vorhanden, was man für eine Nacht braucht. Kleine Zimmer, alles sehr sauber. Für den Preis absolut zu empfehlen.. Bin derzeit gehbehindert und habe das dem Hotel auch mitgeteilt. Wurde im 6. Stock in einem der hintersten Zimmer (628) einquartiert. Doch der Mitarbeiter Hassan hat diese „Beschwerde“ am nächsten Morgen sehr emphatisch gelöst und wir wurden am Ende auf einen Kaffee eingeladen…
• Sarai (1/5): -
• Yela (9/5): Muy bien - Habían toallas y la habitación es grande si repetiría La cama es un poco pequeña pero por el resto bien
• regine (1/5): - Les lits la chambre la salle de bain tres propre et bien agenced Vol de mon sac dans la bagagerie alors que j’ avais mis mon nom dessus et aucune reaction ni reponse du manager de l’auberge. Autre vol dans l’apres midi d’un canadien et defaut de surveillance de cette bagarie restant ouverte et permettant soit aux gens de s’introduire soit de prendre des sacs qui ne sont pas les leurs car il n’y avait aucun controle ni suivi des bagages deposes.
• Annemarie (5/5): -
• Lorenz (7/5): Einfach und Okay - Gut gelegen am Hauptbahnhof. Check-in und Check-out einfach. Frühstück gut. Tarife am ESC-Wochenende relativ hoch. WLAN war etwas überlastet. Das Bad war nicht so gut gereinigt.
• Jaanika (2/5): Ei soovita - Meeldis asukoht, rohkem ei midagi. Väga must, eriti vannituba ja koridorid. Peatusime seal kaks ööd, selle aja jooksul ei koristatud kordagi. Kõik mis koridoris vedeles, sinna jäigi, klaasid ja prügi. Hosteli ustest saab sisse igaüks, kes tahab tulla, diivanitel magavad hulgused. Tuba väga kitsas, liikumisruumi pole, mööbel vana ja kulunud.
• DANIEL (9/5): -
• Georg (8/5): was a very nice room for 1 night, happy to come again -
• Benjamin (8/5): - Das nötigste war da Das Badezimmer war nicht ganz sauber der Handtuchhalter war staubig
• Raul (10/5): - Sehr zufrieden
• Gugu (10/5): - I love it
• tao (10/5): - Very nice
• Bichl (7/5): - Lage vom Hotel OK Hat alles gepasst
• Moytsa L (6/5): Na Dunaju sem bila zaradi posla, v hostel sem hodila samo spat. - Všeč mi je bila lokacija in prijaznost nekaterega osebja. Tudi postelje so bile zelo udobne. Vzela sem dorm in zraven mene je nek fant smrčal 2 noči, tako, da sem tiste dni bolj malo spala. Ampak ok, razumem, ker je bila skupna spalnica in sem hodi vse vrste ljudi. Ni pa mi bilo všeč prepotentno obnašanje nekega moškega na recepciji. Prosila sem ga, če mi lahko podaljša check out samo za eno uro, ker sem bila zelo utrujena, pa mi je tako grdo in prepotentno odgovoril, da ne bo delal izjem in da ga sploh ne briga, kje bom tisti dve uri, ko bom čakala na vlak, da sem samo pogledala. Tako obnašanje ni v redu. Če ne bi bil dorm, bi bil, po njegovo late check out, možen. Morda je imel samo slab dan, ampak je bilo njegovo obnašanje res nesramno in to se ne bi smelo dogajati.
• Rose (7/5): good - not visited prefer female dometary
• Hurskyi (10/5): - i like it very nice
• Milé (1/5): - La ubicación, es cerquísima a la estacion central y eso ayuda mucho. Habia 2 baños en la habitacion uno con ducha y otro con inodoro. Te guardan el equipaje antes y despues de tu estadía No había enchufes para todos y las camas no tienen privacidad, ni siquiera en las habitaciones mixtas lo cual fue muy incómodo. Cualquiera puede entrar al hotel, no necesitas tarjeta ni pasar por recepción para tener acceso a cualquier piso. Eso me pareció inseguro, sobre todo porque cuando pides que guarden tu equipaje te abren la puerta de una habitación y se van. Mientras tu estas adentro otras personas entran a dejar sus cosas, podría entrar cualquiera incluso alguien que no es huesped.
• Anna (10/5): - Nice
• Lasha (10/5): - Супер Ок
• Robert (2/5): - Complete chaos. Understaffed with untrained Gen-Z personnel. Terrible check-in service. Basic amenities missing in the room. Three elevators and a maze of corridors make it difficult to find the room.
• Иван (10/5): - Uslužnost personala,ukupan kućni red uzevši da je objekat veliki i prima priličan broj gostiju,opcionu ponudu kvalitetnog doručka,plaćanje karticom,blizinu centra grada i td.
• SayanSaha (10/5): -
• Vincent (9/5): -
• Valerie (7/5): -
• Gupta (10/5): a&o Vienna - The perfect stay - Accessibility - The hostel is walking distance of 5 mins from the main station. Service- The staff is really friendly. Good people and prompt service. Cleanliness- The overall cleanliness of the rooms and the hostel itself is good. Size- Room size is good and the bed sizes are pretty nice. They provide Towel, bed linen and blanket linen. They have pretty good options. Toilet and Bathroom- Superb and clean with all amenities. Other amentities- They have a bar and a good breakfast option (payable extra). They have vending machines as well for quick snacks. Foosball and Billiards available. Conference room Guest waiting area and outdoor seatings also available. Last but not the least- Wifi is good as well. Overall, its definitely the most convinient affordable stays in Vienna.
• Nathan (10/5): - L’établissement est proche de la gare ce qui est très pratique. Ils ont également un coffre fort et un luggage room pour mettre nos valises. Le rapport qualité prix est au rendez vous Je recommande vivement
• Vanda (8/5): - Proximidade da estação de comboio central de Viena. Restaurante por perto e principais atrações a uma caminhada de 30m que se faz muito bem e permitiste ir conhecendo a cidade. Pequeno almoco variado e farto!
• Anna (9/5): -
• luty (9/5): - Pierwszy pobyt byl szokiem, ale lokalizacja zrobila swoje bo mialam bardzo późno lot i znow wybrałam hostel na 2 noce. Tym razem wzięłam klodke bo jest możliwość zamknięcia szafki jeśli ma sie swoją. Mimo ze miałam 6 osobowy pokój dostalam 4. Bardzo fajna ekipa. Łóżko wygodne. Duży recznik. Fajna przestrzen na dole gdzie mozna siąść odpocząć. Ja nie korzystałam ale jest. Personel tez bardzo sympatyczny i życzliwy pomocny. Dlatego odczarowałam zle pierwsze wrażenie. Za taką cenę i lokalizację jest ok. Zameldowanie i wymeldowanie intuicyjne. Jak i za pierwszym razem brak czajnika w pokoju. Jestem termosowa o ile teraz można bez cieplej herbaty wytrzymać tak zimą by mi przeszkadzało. Brak lampek nocnym przy łóżku tylko włącznik ogólny do pokoju.
• Iryna (8/5): - Место расположение, сервис. Все для молодежи. Все понравилось, кроме чистоты
• Ramon Maurcio (10/5): Excelente - Si Me gustó todo
• Céline (8/5): Bon rapport qualité prix - L'emplacement à 5 minutes à pied de la gare centrale. La chambre familiale est confortable avec WC et salle de bain intégrés avec gel douche et serviettes fournis. C'était silencieux. La possibilité de s'enregistrer à distance ou sur les bornes à la réception à n'importe quel moment Il y avait une odeur d'égout dans la salle de bain. Certaines prises dans la chambre ne fonctionnaient pas.
• oleksiy (8/5): -
• Ebube Emmanuel Ikechukwu (9/5): - I love the neatness and facilities I didn't see any kitchen facility in the hostel.
• Jenifer (1/5): never again - First this is NOT a handicapped accessible place- they lock the lift. So you are stick in agony at the bottom. How can we get the key from the desk when we cannot get in, Handicapped people exist also. There was no light in my room. None at all. Lights were there but did not work. Spoke to manager who said they lock the outside lift for the handicapped. They are ablest and i will be reporting them for an inspection. DIRTY stairs for no reason. Worst joke; see above There was nothing good. Rude people who cannot speak German or Ejslgj
• Ximena (8/5): Me encantó la ubicación, la limpieza y los baños - La ubicación La personas no eran amables
• Svitlana (10/5): -
• Brian (8/5): - Fint stor sted tæt på hove tog banne nem at komme
• Boniburini (7/5): -
• Liliia (10/5): Definitely recommend if you need smth budget - Good location, clean and comfortable
• Julia (10/5): -
• Lasha (10/5): - Супер Нечего
• Corine Ouweneel (10/5): - The great facilities and the good and friendly service! It's very close to the central station. The price is very good I always choose for A&O
• Julia (4/5): - Frühstück. Lager. Fernseher geht nicht. Auf der Webseite gibt's ein Bild davon. Der ist angeblich dann kaputt kurzfristig geworden. Es fehlt einfach Kabelferseher Modul. Es scheint nach einer Strategie zu sein.. In München im Hostel war gleicher Trick. Sollte ich das vorher wissen, würde ich mich gegen die Buchung entscheiden. So eine Sitiatuation ist mit Kind sehr blöd. Das Design des Zimmers ist sehr speziell. Ich werde wahrscheinlich nicht mehr dort buchen.
• Gianmario A (6/5): Meininger batte a&o ? - L'ascensore Assenza di lenzuola all'arrivo e coprimaterasso. Ci e stata un attimo di esitazione alla reception sulla mia richiesta. Asciugamano in omaggio. La scopa non passava sotto il letto da mesi. Il sapone della.doccia era finito già al mio arrivo. I cestini stracolmi. Nei corridoi non vedi carrelli professionali ma sacchetti e secchi. La colazione finisce alle 10.e chi è già dentro viene cacciato. Anche il panino che ti prepari per non buttare quello che hai sul piatto non va bene.alla fine ho chiesto se potevo consumare la mia colazione in camera o dove? La gentilezza è indiscusso.peccato.che il.canale. orf non funziona. Finale eurovision al telefono. Meglio meininger
• Daniel Stiffer (10/5): - Hat sehr Gut gepasst Das Nachhause fahren heute 😁
• Lasha (9/5): - Ок Ок
• KIZIL (5/5): -
• Lasha (10/5): - Супер спасибо Ок
• Jan (9/5): -
• Airy (10/5): -
• Florin (9/5): -
• Günay (5/5): -
• GEORGIA (10/5): - Hasan is the best
• sameh (10/5): - Easy central from anywhere Nothing
• Oisin (10/5): - Hasan helped me a lot
• Geri (10/5): - I love the hostel good vibes thx hasan
• Anna (10/5): -
• Ole Kristian (10/5): - Clean, good staff and roommates
• Alfonso (10/5): - Gracia very happy
• Germán Lucas (5/5): Regular - Cerca de la estación central. El Baño del cuarto está separado de la ducha. Cuando llegué había un huésped que tenía todas sus cosas sobre cuál era mi cama. Mi cama no estaba hecha sino que además estaba usada. En la recepción tardaban mucho en atenderte y ayudarte. Los lockers te los cobran aparte, eso me pareció un robo. Las camas no tienen cortinas.
• Konstantinos (7/5): -
• Swee Kong (10/5): - I like the rom very good and Hasan helped me a lot
• Muhammed Fatih (10/5): - Super hostel very happy
• John (10/5): - Hasan is the Best
• Bahar (8/5): -
• valentin (3/5): I will not come back - Shower disgusting, no locker in the shared room, breakfast overprice
• Olexandr (7/5): -
• Madalin Stefan (10/5): - Super hotel sehr nett gut danke hasan
• Bahadur (10/5): - Super hotel sehr nice
• Rica Ofilanda (10/5): - Very nice
• Ra (8/5): Noisy - Cheap and close to the train station Very noisy outside and inside! Music after midnight, as if there was a party going on.
• Brunella (8/5): -

Photos