Zanzibar Palace Hotel

Location: House 831 Kiponda Area, Zanzibar City, tz

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Massage services
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Scuba diving on site
• Snorkeling on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Health or beauty spa nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Romantic Suite

  Featuring a balcony with city view, this air-conditioned, individually decorated suite offers free Wi-Fi and a living room with sofa. Facilities include a flat-screen TV and a safety deposit box. The private bathroom is fitted with a bath, shower and bathrobe. Please note extra beds cannot be accommodated in this suite.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Signature Suite

  This air-conditioned, individually decorated suite offers free Wi-Fi and a living room with sofa. Facilities include a flat-screen TV and a safety deposit box. The private bathroom is fitted with a shower and bathrobe. Please note extra beds cannot be accommodated in this room.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Royal Suite, 1 King Bed, Partial Ocean View, Executive Level

  1 King Bed

  721-sq-foot room with partial ocean views

  
  

  Internet - Free WiFi

  Food & Drink - 24-hour room service and free bottled water

  Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Partially open bathroom, deep soaking bathtub and separate shower

  Practical - Safe, free newspaper, and phone; rollaway beds (free) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Doorbell and phone notification

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • DVD player
  • Wardrobe or closet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Sleep Number by Select Comfort mattress
  • Partially open bathroom
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Executive level room
  • Bedsheets provided
  • Champagne service
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Doorbell/telephone notification

• Grand Suite, Bathtub

  1 King Bed and 1 Twin Bed

  517-sq-foot room with city views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Food & Drink - 24-hour room service and free bottled water

  Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, free newspaper, and phone; rollaway beds (free) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Doorbell and phone notification

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • DVD player
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Sleep Number by Select Comfort mattress
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • Champagne service
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Doorbell/telephone notification

• Family Suite

  This air-conditioned, individually decorated suite offers free Wi-Fi and a separate living room with sofa, lounge entrance and bathroom. Facilities include a flat-screen TV and a safety deposit box. The private bathroom is fitted with a bath, shower and a bathrobe. Maximum occupancy is 4 adults the 4th single bed is placed in lounge area (see Hotel Policies for charges).

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Honeymoon Suite

  Featuring a balcony overlooking the city and ocean, this air-conditioned, individually decorated, spacious suite offers free Wi-Fi, a living room with sofa and a roof-top sun deck with a hot tub. Facilities include a flat-screen TV and a safety deposit box. The private bathroom is fitted with a shower and bathrobe. Please note extra beds cannot be accommodated in this suite.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Palace Suite

  This air-conditioned, individually decorated, spacious suite offers free Wi-Fi and a living room with sofa. Facilities include a flat-screen TV and a safety deposit box. The private bathroom is fitted with a bath, shower and bathrobe. Please note that the price is based on either single or double occupancy. Maximum occupancy is 4 adults. 3rd and 4th are in extra single bed. (see Hotel Policies for charges).

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  Decorated in warm colors, this double room features a cable TV, free Wi-Fi and seating area. The private bathroom has a shower. Please note extra beds cannot be accommodated in this room.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Victor (7/5): -
• Fredrik (8/5): -
• Chang (8/5): -
• Y4707VEandreass (10/5): Great place to experience the heart of Stonetown - very pleasant stay, very nice and accommodating staff! Thanks and see you next time again.
• Borra (9/5): -
• Borra (10/5): Cute little boutique hotel for a short stay in stone town - This is a cute boutique hotel, no elevator, Stairs are steep! Its good for youngsters for the top floor, beautiful rooms just like the pictures. comfotable bed. you can feel sense of history preserved in the hotel. Staff are super nice
• Julianne (8/5): - Beautiful historical/cultural touches, old building, very helpful and friendly staff.
• Andreas (1/5): Uneinsichtige Hotelbetreiber und somit eine Abzocke und große Enttäuschung - Die Lage ist gut. Leider war alles andere eine herbe Enttäuschung und eine Abzocke Wir haben im Januar 3 Nächte im Zanzibar Palace, in Stone Town auf Sansibar, verbracht und haben die Signature Suite gebucht. Ein mit 8,9 Rating bewertetes 4-Sterne-Hotel. Leider war der Aufenthalt eine Katastrophe und die Leistung entsprach nicht der von uns gebuchten. Die sogenannte "Signature Suite" befand sich im 3. Stock, welcher nur über extrem steile Treppen erreichbar war. Ein Lift ist prinzipiell nicht vorhanden. Ich bin 71 Jahre alt und eigentlich gut zu Fuß unterwegs, ebenso meine 63-jährige Frau. Dieses Treppenhaus jedoch konnten und wollten wir nur einmal bis in den 3. Stock hinaufsteigen, was uns über 10 Minuten Zeit gekostet hat. Es gab keine Angaben bei der Buchung zu diesen Gegebenheiten. Das wäre ein ganz klares Ausschlusskriterium gewesen. Vor Ort wurde dann von uns versucht, die Buchung zu ändern, da diese Suite für uns einfach nicht infrage kam. Uns wurde dann ein wesentlich kleineres Doppelzimmer ohne Balkon, ohne Kühlschrank für unsere Medikamente oder andere, von der Suite versprochene, Vorzüge gegeben. Da die Suite über € 450 gekostet hat, verlangte ich nach der Hotelbetreiberin und nach Aufklärung. Die Chefin meinte nur abweisend: "All rooms same price." Das ist eine so dreiste Form der Abzocke und ich bin nicht gewillt, diese so hinzunehmen. Ich verlange eine Refundierung von diesem Hotel von zumindest der Differenz der Kosten eines Doppelzimmers und den hohen Kosten der Suite. Selbst nach Rücksprache mit dem Booking.com Kundenservice weigerte sich das Hotel, eine Einigung zu erzielen. Die Unterkunft wirkte allgemein wie ein heruntergekommenes Lagerhaus und keinem 4-Sterne-Hotel. Es roch modrig und ekelhaft und die Gegebenheiten wurden in keinster Weise klar und ersichtlich kommuniziert bzw. dargestellt.
• Jordi (10/5): Lugar ideal para alojarse a 10 minutos de Jambiani - Lugar fantastico para desconectar y estar tranquilos, bien comunicado con cualquier punto para visitar. Despues de un safari lo que queríamos era descansar y comer bien, sin lugar a dudas es el espacio ideal, Valentin y su esposa hicieron que nuestra estancia en el lugar fuera mágica, siempre pendientes de que nuestra experiencia fuera placentera, lo consiguieron y de que manera. Mencion aparte para el restaurante, es increible lo bueno que estaba todo, cada plato terminado con detalle, con un sabor excelente y con buen vino. Nos encantó Muchísimas gracias por todo!!!
• Birtukan (7/5): -
• Yoann (7/5): Rapport qualité/prix pas à la hauteur mais personnel sympathique - Le personnel était sympathique et serviable. L'hôtel a un charme ancien. Peu d'équipements, hôtel peu pratique et peu confortable. Le côté traditionnel ne devrait en rien enlever le confort et la facilité (ex : pas d'ascenseur, pas de climatisation au petit-déjeuner, etc.)
• MooresRoad (10/5): Nice place for dinner, show up before 8pm - Lovely food, ambience and service. The avocado passion fruit combo juice is amazing. The fish mishikaki was great. The pumpkin soups are very tasty. We also had sambousa, banana fritters and bruschetta. Excellent evening
• Imelda (8/5): Old world charm and excellent location. - The location which is on the edge of the Stone Town maze. The historic building with charming details. The staff went above and beyond especially Rodrick who helped solve my mobile phone problem. Jamila was also a delight. Not a complaint just a note that stairs to the rooms are quite steep so it may not be suitable for people with mobility issues.
• olivia (10/5): - Chambre spacieuse et personnel adorable !
• Aidan (10/5): Amazing staff, great locationand lovely food - It’s style and character
• Patrick (9/5): - Super friendly staff! Great location. Comfortable bed
• NATHALIE (10/5): N'hésitez pas a aller a zanzibar palace hotel - L'hôtel est idéalement placé On peut tout faire a pieds!! TRES propre,le petit dejeuner EXCELLENT, Le personnel au petits soins, formidable, dévoué...bref PARFAIT quand a Daniella la directrice, gentille, serviable, ce n'est que du BONHEUR. Je reviendrais, n'hésitez pas a y aller C'est magique!! Jai tout apprécié surtout la qualité des matelas...
• Yousra (5/5): -
• Andrew (9/5): - It's a very unique hotel, feels like you transferred yourself into the past. The breakfast setting and food was really nice. The staff very friendly and helpful.
• Dilara (5/5): -
• Kristina (10/5): - If you want to live in the center of historical Stone Town where locals live, in authentic historical building and very place specific interior you do choose this hotel. We feel ourself like visiting friends - very pleasant and warm feelings. The restaurant in the hotel was one of the best in the city. Staff is very kind. Thank you for hospitality.
• brianmY4666CC (10/5): Happy travels - We were so thoroughly impressed by this shabby chiq hotel. We were very well cared for- the owner is lovely and this is reflected in her excellent and kind staff . Nothing is too much trouble . Yes there are lots of stairs but look where you are - it’s fantastic. A unique place in the world . We were walked to and from a nearby restaurant in case we got lost . Where else would you get that ? Loved it and would go again if we were so lucky .
• Ursula (9/5): -
• Joseph (10/5): beautiful historic location and experience. - amazing breakfast, amazing staff and right in the heart of stone town. a true stonetown experience which is what we were going for. nothing could have made it better.
• Richard (8/5): -
• Сергей (9/5): -
• Elena (10/5): Отличный атмосферный отель! - Отель в старом Занзибарском доме. Очень атмосферный и аутентичный. Расположен в сердце старого Стоун Тауна. Все достопримечательности рядом. Отель уютный. Персонал приветливый и вежливый. Хороший ресторан с хорошим шефповаром. Лифта нет. Лестницы очень крутые с высокрми ступенями.. Но! Это ж старый дом..
• SPYRIDON (10/5): - Great location, polite staff and delicious food,in the middle of Stone town.
• Clara (7/5): -
• Toshiaki (7/5): 歴史を感じさせるホテル - Stone Townの旧市街、ロケーションは良かった。 設備は古いが、歴史を感じさせる建物。 責任者もスタッフも親切。 ホテルが斡旋するエクスカーションは要注意。 所要時間3.5時間のPrison Island tourを予約したが、実際は45分程度で島内の建物とゾウガメのファームを訪れるのみだった。予定されていたビーチへの訪問は無く、帰りは船着き場で1時間待たされる始末で大変失望させられた。 ホテルで手配しても、ビーチで客待ちをする個人に金を払って依頼するだけでツアーの質は保証されない。 満足できるツアーに参加したいのなら、評判の良い旅行代理店を探して依頼することをお勧めする。
• Marco (9/5): -
• Aleksandrs (7/5): African motifs of the old Arab city. - Location and style - if you like Arabic motifs and interior views of the old Arab city with an African flavor. Plus a very tasty breakfast. It would be good to separate the toilet area in the room more securely. Well, the service was not always hasty.
• GUILLAUME (9/5): Zanzibar authentique - Un authentique voyage entre les Mille et Une Nuits et Le Livre des Merveilles : on se surprend à imaginer que Marco Polo aurait pu s’arrêter ici tant le lieu invite au rêve et à l’émerveillement. Nous avons eu la chance d’occuper pendant quatre jours la suite Sultana : tout un programme ! Une décoration traditionnelle, riche, instructive et réalisée avec un goût indéniable , où chaque détail raconte une histoire. Le personnel de l’hôtel fait preuve d’une gentillesse sincère et d’une attention de chaque instant. Mention spéciale à cette main invisible qui prépare la suite pour la nuit : rideaux délicatement tirés, moustiquaire déployée avec magie autour du lit à baldaquin… Nous étions véritablement comme des coqs en pâte. Le petit déjeuner est tout simplement princier : varié, généreux, entièrement composé de produits frais et faits maison : un pur délice. Nous recommandons vivement le repas découverte, un assortiment gargantuesque et savoureux de plats typiques de Zanzibar, un véritable voyage culinaire. Notre hôte, Daniela, a été extrêmement arrangeante dès notre arrivée matinale. Le taxi nous attendait à l’aéroport, et elle a également organisé pour nous une excursion sur mesure, parfaitement adaptée à nos envies. Tout a été pensé et orchestré avec soin, sans que nous ayons à nous soucier de quoi que ce soit. Nous recommandons chaleureusement cet établissement, à la fois chaleureux, accueillant et hors du temps, et savons d’ores et déjà que nous y reviendrons avec le plus grand plaisir.
• Giosue (10/5): Super consigliato. - Palazzo storico molto bello. Suite ampia e arredata con gusto. Ottima cucina. Staff cordiale e simpatico. Posizione ottima. Gestione italiana
• Chabane (8/5): -
• JeanMarie (7/5): - Centralized Place, charm of antique house Welcome not very friendly, old equipment (elec plugs, towels), very average breakfast
• cartman412 (10/5): A pearl in Stone Town - If you want a family-friendly hotel in a historic building with fantastic staff, don't hesitate, book a room at the Zanzibar Palace Hotel in Stone Town. The building is right in the city center, it's very beautiful, very well maintained, and the owner, Daniela, is extremely dedicated! I must thank her for allowing me to go on my safari after the airline changed my flights to Arusha, making it impossible to arrive in time to start it. Angela was outstanding... thanks to her contacts, she managed to get the airline to put me on a flight with another company, and that's how we managed to arrive on time. This is priceless! If I ever return to Stone Town, I will definitely stay at this hotel. All the staff are extremely attentive and friendly. The food is also very good, from breakfast to dinner. Well done, Daniela! If you have any mobility difficulties please be aware that the stairs are no easy to climb. Before booking contact Daniela to ask a room on the dirst floor.
• Xiu (10/5): 我还会再去的~~~ - 在世界文化遗产——石头城中，住进了一幢很有历史感的房子，百年大house，里面是陈设也很好地保留着历史的韵味与痕迹，让你完全融入到这个城市之中，就像时间折叠了。我住在顶层的房间，可以看到日出，可以看到晚霞，还可以看到南半球的星空！酒店位置很好，离码头、海边、市场、商业街都很近，闹中取静，实在是方便。
• Reyes (6/5): m’esperava millors condicions a l’habitació - esmorçar correcte, personal amable escales dificils, habitacio i bany petit, antic, falta actualització, llit extremadament alt
• Naznin (10/5): - We loved everything about this hotel. The staff were exceptionally pleasant and the breakfast was delicious. Nothing. We liked everything.
• Hannah (10/5): - Room was beautiful, the breakfast was great, hotel was centre of old town so was very close to tourist hotspots and shops Nothing, was a fab hotel all around.
• DebbyD (10/5): Best Managed hotel I have ever experienced - The management of the hotel and the personal commitment of the owner Daniela goes above and beyond exceptional. We were booked for one night after the election in Tanzania. The internet was shut down and we could not access information about our flights home. We were provided the day use of all 3 of our rooms until we left for our flights at 7 pm out of pure generosity and caring attitude of Daniela. I would not hesitate to book this hotel if you have the opportunity to stay in the centre of Stonetown in one of the mansions of this area. Everything about this hotel was unique and exceptional.
• Michael (8/5): -
• Philippe (8/5): Une bonne adresse pour découvrir Stonetown - La proximité du centre historique, un personnel accueillant et efficace, un très bon petit déjeuner
• anthonypZ5604LY (10/5): Great experience the heart of Zanzibar Old Town - We stayed at Zanzibar Palace for 3 nights. If you wish to have the feel of the OLD TOWN, with modern convenience, great food and service then consider this location highly. The location, whilst not on the waterfront is ideally located close to everything in the old town. It is only minutes walk to the water, the markets, other restaurants and coffee shops. Consider Zanzibar Palace highly as an experience of the old town as it is at the heart of it. We loved our stay.
• Vincent (8/5): -
• G4223NXluciad (10/5): Excellent stay. - This historic hotel exudes the ancient charm of Zanzibar. It's the perfect place to stay in the heart of Stone Town, near the historic Darajani Market and Forodani Gardens. Cleanliness, friendly, and helpful staff.
• linda (9/5): Friendliest of folks - Staff couldn't have been nicer or more helpful. Some of the older features of the room could have been spruced up slightly.
• David Waddell (10/5): Recommended hotel, with friendly staff. - Really friendly helpful staff. Great rooms. I’d recommend.
• CBlake123 (8/5): A Gem. - We really enjoyed staying here and would definitely return. Everyone was so friendly. We were in the Rosewood room, I think next time I would like to be overlooking the street with a balcony. Our room was s little on the small size but we managed for 3 nights. I did not have the right adaptor for charging my phone, but a very kind staff member supplied me with one within minutes. The shower was a bit small and difficult to keep the water from going all over the floor ! The bed was amazing, I almost needed a leg up to get in ! Breakfast was very good, and plenty of choice. It is only a few minutes walk from 2 of our favourite restaurants, Emmerson Secret Garden and Emmerson rooftop. Also Zanzibar Coffee House and the market.
• Dirk (8/5): Authenticity - We state in this hotel for a few nights and I was very impressed with the stuff who was friendly and extremely positive in all aspects. This is Africa and I learned very quickly that I have to adjust my expectations to fully enjoy what this place has to offer. Everyone was trying their best to make this stay for me and my mother enjoyable. Every stay has glitches and any of my concerns have been addressed immediately. I can definitely recommend this place even though it's not right on the beach but everything is very close. I would like to point out that this place might be not fully suitable for people with Mobility problems since the stairs to the rooms can be challenging depending on which floor you are.
• Kris (10/5): - Outstanding hotel in a great Stone town location
• AlistairW106 (10/5): Great spot for A Stone Town base - Great central location in Stone town, clean, boutique rooms that were comfortable and fantastic value. Easy walking distance of restaurants and the local spice and fish markets. No noise level other than the call to prayer, but this just added to the experience and did not disturb in any way. Food was good and the service was fantastic. A great introduction to Zanzibar and the guided walking tour was so informative.
• Resort310837 (10/5): Arabian night’s experience in Stonetown - Beautiful hotel with Arabian features. The hotel is well situated near the port, markets and Forodhani Gardens. Very good breakfast.
• Ning (10/5): 很好 - 老建築改的酒店 保留了很多古老的設計 住起來很有趣 員工都很友善
• Ivan (9/5): - Værelserne var meget fine. Det er ikke hver dag, man kan tage bad på taget under fri luft! Der er mange fine møbler på dette autentiske hotel. Der var ingen elevator på hotellet og trappe-trinene var meget høje - men det var slet ikke et problem for os (men godt at vide). Personale er meget venligt. Maden i restauranten var OK - men meget dyr ifht. kvaliteten.
• Steve (10/5): Exceptional! - The hotel is charming and very authentic. Daniela and her staff are very attentive. The breakfast was very nice with a good selection cooked to order. Daniela is always on hand to offer practical advice. She booked 2 transfers and a walking tour of Stone Town for us, all were top quality. She even arranged for replacement reading glasses when mine were accidentally broken. The bedroom was beautiful, quirky and very comfortable. Location is perfect. There was nothing to dislike
• Giuseppe Mauro (10/5): Daniela, un valore aggiunto per un hotel ricco di fascino e storia! - Hotel a due passi da tutto, struttura ben preservata ed autentica ricca di storia e fascino con tutti i pro e contro. Però ti senti immerso in un'altra epoca anche quando percorri i ripidi scalini per arrivare alla tua camera ...anche loro autentici. La piacevolezza del manager Daniela, che fa di tutto per accontentarti, è un grande valore aggiunto non facile da trovare. Ottima colazione alla carta. Forse la strada di accesso potrebbe essere in condizioni migliori, ma siamo in pieno centro storico!
• Malembe S. (10/5): - Beautiful hotel with excellent service from the staff. The hotel is nestled away inside Stone Town but we enjoyed being able to walk to the water and not being far from the sites. The hotel room was beautifully decorated. I would definitely revisit.
• wellesley82 (10/5): A hotel with a big heart - I have been meaning to write this review for over a year now. My husband and I were very much looking forward to visiting Stone Town in Zanzibar. Pre arrival communication was fantastic. We booked a walking tour through the hotel which couldn’t have been better. We also had arranged airport transfers - again a seamless experience. Unfortunately while we were there my mother declined significantly and I felt an urgent need to return home as soon as possible. I truly cannot overstate how kind and tremendously helpful the owner and manager were in helping us make the arrangements to leave early. Both spent a significant amount of time helping me with logistics and it made an upsetting situation so much more manageable. My mother unfortunately did end up dying a month later and life has been hectic since but I do want to share that this hotel is run by the kindest people. I’m forever grateful.
• Lindernmbr2 (10/5): Very convenient location, full of romance. Breakfast was delightful. - I spent a great week there. The room was charming and roomy with a loveseat in the sitting area. No elevator, it is an old UNESCO building. No problem though, they happily and promptly carried my big bag up and down, delivered tea, and generally ran up and down for me whenever. You can order a full American breakfast or get cereal, fruit, yogurt, etc from a small buffet. The coffee waitress made excellent coffee!
• Steven (10/5): Amazing - Beautiful classic rooms and hotel with an amazing staff.
• draqamshui (10/5): My visit to Stone Town - Stone town in Zanzibar was an excellent place to visit and we spent 3 days and visited the fort and the museum and had a boat trip. We walked around the stone town and we had lunch and dinner in different restaurant. The weather was cool and beautiful and found people to be friendly and very safe to walk around
• G3881VGkarinag (10/5): Felt Like a Princess at Zanzibar Palace Hotel - I really enjoyed my stay at Zanzibar Palace Hotel and appreciated the warm hospitality of its friendly owner. The breakfast was wonderful, and the charming décor made me feel like a princess. Getting lost and finding my way again through the city’s alleys was such a lovely experience, and the hotel is also a great starting point for visiting Prison Island.
• Justine (9/5): Thoroughly enjoyed - Great location wonderful staff
• kevin (8/5): - Proprietress and her staff were amazing. Meals superb. I was really looked after. They booked tours for me also. Would definitely stay there again
• Nana (9/5): En plein centre historique de Stone Town - Chambre atypique Bon accueil Personnel Tv dans la chambre Plein centre historique Stone Town Rue étriquée pour accéder en van devant l’hôtel
• Issakha (8/5): -
• Luis (10/5): Geat stay for a couple of nights in Zanzibar City - Very elegant hotel w a spacious room. Breakfast was good. Be prepared to climb stairs. The front desk staff may be a bit animated but friendly.
• Diego (9/5): Breve soggio - Struttura con molto carattere in centro di Stone Town a due passi dal terminal del ferry. Stanze molto belle, grandi e funzionanti. Staff molto gentile e colazione buonissima. La strada per arrivare all'hotel è molto scommoda con le valigie. Dal terminal del ferry, vieni aggredito dai portatori di valigie. In più l'hotel non è ben segnalato e neanche troppo facile da trovare, pur vicino al ferry. Strano che il prezzo su booking.com sia sempre solo per una persona. Dopo in hotel, bisogna pagare 15 dollari per una persona in più.
• Marjorie (9/5): Tres agréable séjour - Loger dans un bâtiment historique typique. Emplacement en plein centre de Stone town. Personnel tres efficace et sympathique. Petit dej au top. Salle de bains immense. Manque une bouilloire pour café et thé. Les fenêtres n'isolent pas du tout des bruits de la rue mais le bâtiment étant classé, rien ne peut etre fait contre ça...
• Mary (10/5): We stayed here multiple times and absolutely love it!!!!! - Everything! Nothing!
• Mary (10/5): We loved that this hotel had friendly staff, charming personality while also being extremely comfortable (great showers, - Everything! Nothing
• Mary (10/5): We loved that this hotel had friendly staff, charming personality while also being extremely comfortable (great showers, - We loved that this hotel had friendly staff, charming personality while also being extremely comfortable (great showers, a/c, WiFi, etc), and a fantastic location. We loved everything!
• Véronique (10/5): Magnifique - La gentillesse et l’accueil, la décoration… On s’est sentis bien dès notre arrivée à Zanzibar grâce à cet hôtel charmant
• Rajiv (9/5): Excellent hotel. - Fantastic art deco property. Very well maintained and comfortable giving you a princely feeling. Very close to all attractions. Staff is very friendly and courteous and the owner is frequently present. Breakfast is very generous. Will whole heartedly recommend for those staying in Stowntown. Nothing really
• Mary (10/5): The Palace hotel is charming, delightful, and comfortable! - This place is perfect! It’s centrally located, every room is different and filled with personality, the staff is friendly and super helpful, and the food is delicious. We couldn’t be happier and highly recommend it!!! Nothing!
• Mary (10/5): This is the best hotel in Stone town! - Our family stayed in multiple rooms for 4 nights, and we wish we could stay longer! The location is perfect and the hotel is charming. Thank you! Nothing.
• ZinnLondon (6/5): Wonderful hosts but tired rather mismatched decor that doesn’t do the architecture and quirky building justice. - You can’t fault the service, really nice people, accommodating and friendly. The hotel does feel tired though. Toilet seat was very stained - but room spotlessly clean. Sheets were very rough, no bedside lights. One light clipped onto the bed frame didn’t work. Also worth noting the plugs are European not UK (like everywhere else we stayed in Zanzibar & Pemba). We feel it was expensive for what it is.
• RetiredWorldTraveler (10/5): Wonderful historic hotel in the middle of Stone Town - We spent a few days here after our Tanzanian safari, and loved the place. It's about 200 years old, but our room was renovated recently and reminiscent of a sultan's palace! The bed was huge and comfortable, the tub was enormous and also had a great shower and our balcony overlooking the city was a pleasant addition. The service was impeccable, including one of the staff who went to the market to find an item for my wife that she had broken, we could not believe that she was successful! The breakfast buffet was great and filling, and the menu for dinner was very good. The location is the best, right in the middle of everything and just steps away from the markets. It was a great stay and we can't recommend it enough.
• Fredrikstegen (10/5): Best hotel in Zanzibar and close to everything - We loved staying at Zanzibar Palace Hotel. The staff is amazing and always friendly. We stayed at the honeymoon suite and that is probably the best hotel room in whole Zanzibar. We definitely recommend staying here if you go to Stone Town!
• Fredrik (10/5): Beste hotellet på Zanzibar - Fantastisk opphold på dette hotellet. Det ligger sentralt i Stone Town med kort vei til alt. Vi bodde på Honeymoon suite og det er trolig det beste rommet på Zanzibar. Personalet er veldig vennlige og hjelpsomme. Kan sterkt anbefale å bo her.
• John (8/5): -
• Lisasanson (10/5): Great location & more - Excellent location, facilities, food, service, staff etc. Manager & staff were extremely helpful & easy to work with. The view of the sunset from the room on the top floor was mind blowing. Location right in the heart of stone town was convenient & really special to be immersed in it.
• Thomas (9/5): -
• ludovic (10/5): Un excellent hôtel à tous points de vue - Tout Les escaliers un peu raides
• Katherine (10/5): All the staff were exceptional. The decor is beautiful and the beds were comfortable. - Everything was great. Check what floor your room will be on because we were on the 5th floor and the stairs are steep. So you want to be aware of that if you don't like stairs.
• Clarisse (4/5): À fuir - Le petit déjeuner copieux et une équipe souriante La salle de bain délaissée, humide et en mauvaise état. Une valise malheureusement cassée par l'employé qui l'a monté dans la chambre. Une literie inconfortable. Une propriétaire qui ne se soucie pas du bien-être de ses clients et les traite de menteurs, plutôt que de prendre en compte nos remarques, s'en excuser et essayer d'améliorer le service proposé à un prix beaucoup trop élevé. En effet, lorsque nous avons signalé les différents problèmes, elle nous a assuré que la salle de bain était en parfait état avant notre arrivée et que nous n'avons aucune preuve que c'est son employé qui a cassé notre valise, en indiquant qu'elle a des caméras de son côté. Pour nous, l'objectif n'était pas d'accuser mais de remonter des problèmes, nous nous attendions pas à aussi peu de bienveillance.
• Carmen (10/5): - The atmosphere of the hotel makes you think of a dreamy fairy land. The bathrooms are just the most beautiful ones I've ever seen. The beds of kings and queens. Good breakfast and well positioned in the old town When I initially booked, I remembered reading that there was a free shuttle to the airport. Later that seems to have been edited to a paid shuttle. But we went with a local driver in the end for only 10 dollars, instead of 25 dollars offered by the hotel.
• PETER (9/5): Excellent stay and would rebook next time as well - The general manager has created a culture of service among the staff that is world class. My compliments to her and I salute all the staff members for their care and attention :
• Rosario (10/5): - I stayed at Zanzibar Palace Hotel from June 8 to June 10 and had an amazing experience. The hotel is full of character, with beautiful Zanzibari decor and a peaceful atmosphere. The staff were incredibly warm and helpful, the breakfast was delicious, and the location was perfect—close to all the sights, yet quiet at night. A true gem in Stone Town. Highly recommended!
• Emmanuelle (8/5): Séjour dans un ancien palais de la ville des mille et une nuits! - Excellent petit déjeuner et localisation parfaite Prévenir que c'est un bâtiment ancien et qu'il n'y a pas d'ascenseur.
• Hans-Jörg (9/5): -
• 969BrianR (8/5): Traditional residence in the heart of Stone Town - Wonderfully friendly staff and a nice breakfast. It's a tradeoff between soundproofing, climate control, elevators, etc. and the ambiance of a traditional residence in the heart of Stone Town.
• Elske (9/5): Heel goed! - Inrichting en aardig personeel Hygiëne had her en der net iets beter gekund
• Ryan (9/5): Fantastic stay at Zanz Palace Hotel - Staff were amazing!! Great hospitality and willing to give great information on local activities, foods, etc. The location is fantastic, literally a two minute walk to the waterfront. The food was very good. Local options available on site and it was delicious! The Sultana room has a shower/tub in the open room and the toilet is behind a small wall. You’re fairly exposed to your “roommate” while using these facilities, may not be fantastic for private individuals.
• Jane (8/5): -
• Trond (10/5): Best recomandarions - Nice oase. Quiet place to relax in a busy town
• Emmanuelle (7/5): On est logé dans un palais au coeur de Stone Town et près du port! - Chambre avec lit ancien à baldaquin, comme dans un palais des mille et une nuits! Prévenir de la hauteur du lit qui n'est pas praticable pour tous. Ainsi que des escaliers pour accéder à la chambre qui ont de très hautes marches.
• Bopaya (10/5): - Great staff… bathrooms could use a refresh.. great location.. though a bit difficult to find.. overall.. outstanding value .. the staff are superb!!!

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