Lumen Bangkok Srinakarin

Location: 90/9 Srinakarin road, Nongbon, Pravet, Bangkok 10250, Bangkok, th

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Chapel/shrine
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Wine release events
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Lumen One Bedroom Suite

  Suite features a kitchen and sauna. It has a separate living area, dining area and balcony. It comes with a flat-screen TV and safety deposit box. Shower facilities are included in an private bathroom.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Pool cover
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Firefly Two Bedroom Suite

  Larger suite features a kitchen and sauna. It has a separate living area, dining area and balcony. It comes with a flat-screen TV and safety deposit box. Shower facilities are included in an private bathroom.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Pool cover
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Lumen One Bedroom Deluxe Suite

  Guests will have a special experience as this suite features a hot tub and a sauna. This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Pool cover
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Firefly Two Bedroom Deluxe Suite

  This suite's special features are the hot tub and the sauna. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Pool cover
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Monica (10/5): -
• colin (8/5): Very big spacious apartment. - Great staff. Located half hour from central Bangkok but handy for airport. Expensive. I said before in reviews. Thailand not as cheap as people say it is.
• bishal (8/5): -
• Aleksandar (8/5): -
• 森 (7/5): -
• WARUNPORN (7/5): -
• Alex (9/5): -
• Anchulee (10/5): The room is big and clean. The staff are nice and very welcoming. - Good location. Close to 3 shopping centres, restaurants, convenience store and train station. Big car parks.
• Tom (9/5): -
• Nitilat (6/5): Es gilt als akzeptabel. - Spät in der Nacht versuchte jemand, in ein Hotelzimmer einzudringen. Kurze Zeit später rief uns mitten in der Nacht eine Rezeptionistin an, um uns mitzuteilen, dass ein Hotelangestellter das falsche Zimmer betreten hatte. Die Rezeption hat sich entschuldigt, aber ich finde, der Vorfall war unangemessen. Nachts ruhen sich die Gäste aus und sollten nicht gestört werden.
• Phone Pyi (10/5): -
• Samantha (10/5): -
• Manolis (9/5): - Το ξενοδοχείο ήταν άριστο όσον αφορά την καθαριότητα βρισκόταν σε σχετικά κεντρικό σημείο από το κέντρο και το αεροδρόμιο. Αυτό που μου έκανε εντύπωση και γι’ αυτό βάζω και εννιά είναι ότι η ρεσεψιόν δεν ασχολιόταν πολύ στο να σε βοηθήσει να κλείσεις ταξί ή κάποιο εστιατόριο για να φας.
• Kriengsak Kiettikul (8/5): Spacious room, good value and less crowded - We got a one bedroom, its spacious with washing machine. The location is perfect. Its at the mrt yellow line and opposite 2 shopping malls. Overall its good value for money. If you want to avoid the city crowds then this will be a good place to stay.
• gilles paoletti (7/5): - apartment size not fully clean
• ogutu (9/5): Lumen bangkok review - Good customer service, clean rooms among others. Above expectations.
• ชุ่มเย็น (9/5): - พนักงานตอนรับยิ้มแย้ม​สดใส​อำนวยความสะดวก​บริการดีเยี่ยม​ พนักงานทำความสะอาด​สุภาพ​น่ารัก​ จากที่เคยพักเฉพาะ​โรงแรม​5ดาวมีชื่อเสียง​ แต่สำหรับ​ลูเมน​กรุงเทพ​ศรี​นครินทร์​ ประทับใจเกินคาด​ ขนาดห้องราคา​โลเคชั่น​ต่าง​ๆ​จะกลับมาใช้บริการและจะแนะ​นำ​เพื่อนๆญาติ​ ไทยต่างประเทศ​มาใช้บริการ​
• Ivan Tsai (9/5): -
• Chris (7/5): - A bit far away but getting a grab was easy
• Ria (10/5): -
• Samir (6/5): -
• YUNCHEN (10/5): -
• olivier (9/5): - Appartement très confortable et spacieux. Idéal pour voyager avec un jeune enfant. La situation est assez excentrée (1h du centre), mais le quartier est bien animé avec 2 malls, le bts, le night train market. Street food a gogo et ambiance peu tourisitique. Le personel est très aimable. Seul couac, impossible de faire un late check out le dernier jour, malgré le fait que nous l’avions demandé quelques jours auparavant. On s’est fait quelque peu éjecter après 3 semaines dans l’hôtel…
• Arisa (8/5): -
• ชุ่มเย็น (9/5): - พนักงาน​ตอนรับดียิ้มแย้ม​อำนวยความสะดวก​สบาย​ ห้องพักดีเกินคาด​เดินทางสะดวก​สบาย​ใกล้ห้างสรรพสินค้า​
• weiti (8/5): -
• Tessa (8/5): Dichtbij het vliegveld en bij de shoppingmalls. - Roomservice was good and the room was cleaned everyday. We got a free upgrade to a two bedroom suite because the one bedroom suites were full. We had a nice view from the 22nd floor. Some things like the toilet holder and the watertap were lose. One of the bathrooms smelled like sewer so we had to keep it closed.
• Vilavan (5/5): -
• Ludovic (8/5): -
• Konstanza (9/5): - Location, view, room is spacious and well distributed. Mattress (too old) and pillows (too hard) weren't confortable.
• Barbara (8/5): Prima -
• Cathrine (7/5): -
• Imre (10/5): Perfect - The large and beautiful clear lake was so high that it was already clear from there that the earth was not flat after all. It was round. :-) At first, it's scary for me that a glass panel separates me from 100-meter depths. But over time, it becomes lovable. Everything is fine now.
• yun liang (9/5): 我們一家四口、很有家庭的氛圍！ - 近MRT站，交通很方便，雖然離市區遠一點，但周邊環境很方便也很安靜，物價也相對市區便宜，房間很大、兩房兩衛浴還有客廳與餐廳，很有家的感覺！服務人員非常親切，很棒。
• Sofiane Lamini (8/5): -
• Wilson (8/5): -
• Panlada (8/5): - พนักงานบริการดี ยิ้มแย้มแจ่มใส โรงแรมไกล้ห้างดี แอร์ เดี้ยวร้อน เดี้ยวเย็น ห้องพักมีกลิ่นอับ ห้องน้ำเวลาอาบน้ำ ชื้น แห้งช้า เครื่องระบายอากาศ ในห้องน้ำ ก็ไม่ค่อยทำงาน ผ้าเช็ดตัว ผ้าเช็ดหน้า ผ้าเช็ดมือ ไม่เคยให้ไว้ครบ ต้องโทรตาม พื้นห้องทำความสะอาด ไม่ค่อยสะอาดเทาไหร่ ทีวีดูเน็ทได้แค่ห้องรับแขก ส่วนห้องนอนเป็นทีวีธรรมดา
• Benoît (5/5): - Nous avons aimé l'établissement en général , la chambre très spacieuse , les équipements à l'intérieur, le breakfast qui était parfait pour nous, la sympathie du personnel , la piscine intérieure , et le métro collé à l'établissement qui est très pratique pour se déplacer Nous avons eu plusieurs soucis avec notre chambre , des petits soucis pas très important à nos yeux ( la télévision de la chambre parentale ne fonctionnait pas , 1 lampe de la chambre parentale ne fonctionnait pas non plus , 1 lampe de la chambre des enfants n'avaient pas d'ampoule..) Et un gros soucis qui nous a gâché notre séjour , l'odeur dans la salle de bain parentale , de remonté d'égouts !!! Nous avons appelé le personnel qui est venu et qui a constaté ces odeurs épouvantable , ils ont essayé de mettre des produits pour camoufler ces odeurs mais à notre retour le soir l'odeur s'était propagé dans toute la chambre !! Nous avons donc mouillé des serviettes , qu'on a mis sur les aérations pour stopper ces odeurs tout en laissant la porte de la salle de bain fermé jusqu'à notre départ le lendemain . Vraiment très déçu sur ce point , payé un prix assez conséquent pour passer 2 nuits avec ces odeurs , autant vous dire que nous sommes très déçu.
• Aurélien (9/5): Excellent séjour au sein du Lumen, quasiment rien à dire sur le room service, l’amabilité du personnel et la qualité de - L’espace disponible pour 2 personnes, la qualité des équipements, la vue sur la ville absolument splendide Le problème récurrent de Wifi et les matelas qui étaient séparés dans le même lit, ce qui crée un trou au mieux du lit
• Vakhtang (5/5): Great staff, terrible accomodation. - The staff were delightful. Extremely friendly, polite and helpful. Very old and worn toilet, terrible wifi, shabby room with scratched furniture, not enough amenities and equipment, shabby gym with no aircon, shower water not hot enough, bad location.
• Frank (5/5): - Die Nähe zum Airport BKK. Anbindung zur Magnetbahn. Breakfast war nicht schlecht. Unter der neuen CROSS Hotelkette hat sich nichts geändert, ausser dem Logo - LUMEN. Waren 2024 schon mal hier, Zimmer sehen nicht besser aus, abgewohnt! Preis / Leistung nicht ausgewogen! Scheint bei den Chinesen trotzdem gut anzukommen.... 😒
• Dominik (8/5): Preis-Leistungsverhältnis stimmt. - Imposantes Frühstücksbüffet, serh freundliches Personal. Zimmernachbarn waren in der Nacht gut hörbar.
• Julian (6/5): They don’t clean the rooms , I found poop and pis of an animal in side the shower and also a lot of hair in the bath . D -
• Melissa (10/5): Thank you for making my daughters birthday special - The people were so kind, warm and welcoming not to forget helpful Nothing
• Phatcharaporn (10/5): -
• Andrew (8/5): Good value for money I guess - Big space in apartments. It had a few anguish speaking tv channels. No swimming pool and location isn’t great but isn’t bad either
• Shelby Camille (7/5): - My room was broken and outdated without washer, but staff gave free laundry service to compensate
• Gurjeet (8/5): -
• Shakeel (10/5): -
• Marc (10/5): -
• Эльвира (9/5): - Очень чистый и комфортный номер для проживания. Нам есть с чем сравнить и Люмен
• nasser (1/5): -
• Scherbakova (6/5): - Очень приятный персонал, быстро реагировали на просьбы. Хорошие завтраки. Отель требует ремонта. Мебель старая. Есть кухня, но нет посуды. Чайник протекает. Очень плохое освещение. В душевой вода вытекает за пределы ограждения.
• Mark (9/5): - Everything was nice
• Kristian (10/5): - Frukosten var bra. Varmvattnet var inte riktigt varmt, Vissa lagningar kunde varit bättre utförda.
• Frank (10/5): -
• Maddy (9/5): Great suburban hotel. Spacious and clean room. Great value for money! - Spacious room, great suburban location, clean, helpful staffs. Train station is right in front of the hotel. 2 big malls across the road. Super convenient.
• David (8/5): -
• Sahib (8/5): -
• Roni (10/5): The staffs are friendly and helpful - The location is very convenient, close to station, close to the big malls and all walking distance. The rooms and buildings is a bit old but very convenient and spacious rooms and walkways.. A lot to d storage options as well.
• _justplainchris (8/5): -
• Eva Žiberna (9/5): -
• Tarek (7/5): Generally, it was an ok stay. a bit far from the city center, but accessible by Grab, Bolt or MRT - Room was spacious, we had a two bedroom suite on the 21 floor, view was amazing, rooms were big, bathrooms were ok and there was a jakoozi in the master bedroom Housekeeping was a bit below the expectation. Although we tipped, they did not clean the room properly. We complained few times but still it was not up to standard.
• Nittaya (5/5): -
• Attar Kaur (10/5): -
• Lee (10/5): -
• Attar Kaur (10/5): -
• HENG (10/5): -
• Pearl (10/5): Clean - Everything Nothing
• Ryan (10/5): I was happy with my booking - Very clean Very friendly Comfortable Far from central
• Bryan (9/5): - Great value for money, more an apparent than a hotel, with the added benefit of a hotel facilities, great staff nice pool sauna and standard hotel gym not bad also massage room, it's not new but very good Shower was a little noise, nothing really to report
• Marcin (7/5): Dobry - Lokalizacja Jakość nie na 5 gwiazdek
• Henrik (8/5): -
• TsungTing (9/5): Amazing - Size Water temperature
• Grzegorz (7/5): Ok für 1 Nacht. Ansonsten zu weit weg vom Zentrum. - Gut ausgestattet, sogar mit 2 Bädern und eienem zusätzlichem Schlafzimmer was uns positiv überraschte. Es roch sehr unangenehm in beiden Badezimmern. Das Hotel hatte seine 5 Minuten. Im Hauptschlafzimmer funktionierte der Fernseher nicht.
• David (9/5): -
• Maxim (8/5): -
• Denzel (8/5): -
• Eprina (9/5): Great! - Location, room size and cleanliness. Bonus point - all the staff are great! Coffee at breakfast wasn’t great. But there is nearby cafe amazon. And the room doesn’t come with mineral water.
• Irina (9/5): - Чистые апартаменты, приятный персонал, очень хороший завтрак. По заказу готовят яичницу. А какие жарят вафли - ну просто объедение) В апартаментах с кухней не было посуды, хотя кухня есть и подразумевается, что гости смогут что-то приготовить сами. Попросили принести - нашли не все.
• MARGARET (8/5): Spacious private suite close to Train Market and Shopping Malls - The suite is very spacious with windows and a balcony for great views. We were looking to stay close to the Train Market for two nights before departing from BKK airport. Easy walk to the two malls and 7-11 convenient. Staff was very accommodating, courteous and helpful. Breakfast decent variety. Only four suites per floor so very private and quiet. Price was reasonable per Western standards given the size of room. Full kitchen and washing machine good for longer stays. Wifi decent. Western and Thai TV stations. It's an older hotel, so have realistic expectations of wear and tear. The shower door didn't close properly so water did leak out onto the floor. Hair dryer was broken.
• dov izhak (10/5): - צות אדיב , מלון נקי ומסודר , חדרים מאוד מרווחים , חדר כושר מגוון , ממהרים לעזור בכל בקשה ושאלה . קצת רחוק מאזורי הבילויים
• Atesalp (4/5): - L'espace des suites Literie, odeur de cigarette dans le palier , petit déjeuner : rupture de pain , pas d'eau chaud ,... À 16h00 la chambre n'était pas prête !! Mauvaise communication concernant la navette vers l'aéroport,... ce n'est pas un 5 étoiles comme mentionné.
• Mirco (9/5): -
• 高村 (3/5): -
• Supanich (8/5): Lugnt, skönt och avkopplande vistelse. - Nära tågstation, handelsplatser och det var trevlig hotellpersonal. Städning. Dålig dammtorkning på ytor och golv.
• Pool Angel (8/5): Para salir del.apuro por 1 dia,.si NO encuentras algo mejor esta bien - Me gustó lo amplio que era la Suite nuy bonita, , por todo lo demás está bien, me quería quedar 1 semana, pero por lo que vi cuando hice el.Cech-in no merecía la pena, si solo vas a disfrutar de la noche con tu pareja esta bien pero si piensas quedarte muchos dias, es.mejor hechas un vistazo a la suite y decide si vale la.pena pagar el precio, NO es barata. SI tengo que rescatar algo del servicio es el personal MUY amables y serviciales. 10/10 lo malo es que en la habitación no hay TV SmartWatch TV, solo en la sala LO CUAL ES UN ERROR ESTOY PAGANDO UNA SUITE LA MÁS CARA QUE HAY EN EL HOTEL
• Richard (8/5): -
• Rainer (9/5): -
• manoch (10/5): - Good Service. Convenient location to Subway, shopping center and many choice of the restaurants. Breakfast buffet has good varieties to choose from. Staffs are very friendly and helpful.
• JUAN CARLOS CORIA (10/5): - The hotel is conveniently situated next to the yellow line of the MTR, making it easily accessible. The staff is phenomenal, and the breakfast provided is quite good. The rooms are spacious and clean, featuring a kitchen, a living room, a dining table, and a washing machine, along with a comfortable bedroom and bathroom. However, the only downside was that the bed was rather firm.
• Doran (10/5): - Very welcoming staff. Food was delicious at the hotel.
• Analí (4/5): - The place is very dirty. The shower dirty and floor are covered in condom wrappers and dust. The bathroom is covered in limescale. Disappointing.
• wyldbutterfly (7/5): -
• Jacob (10/5): - Staff are incredibly helpful and kind, even opening doors for us at 4:00 AM
• OD (7/5): -
• Marilia (4/5): Not a 5 star hotel - Bed was fine, room is big, breakfast is ok. Very disappointing. Room is fine but this is not a 5 star hotel. You can have same room and breakfast in any 3 star hotel and pay half the price. Swimming pool was broken into pieces, could cut my kids foot with the stones so the relaxing/cooling time after a day outside was not possible. In the evening the elevator makes a beep beep noise to drive a person crazy. As per their information it is for security reason, I just don't get why I need to hear the whole night every time the elevator moves up and down. Breakfast was fine for me as I like eggs, they make it nice for you. But my daughter had a hard time as she wanted some bread and she only got old hard bread. If I did not pay for a 5 star hotel this would be acceptable but don't charge for a service you cannot provide. I decided to cut my holiday short than spend another night in this place.
• Sayeedh (5/5): It was great until the television issue came up. - The staff are extremely useful and friendly. Special shoutout to P. His customer service is impeccable. I booked two suites a one bedroom and a two bedroom for one week each. The first day I noticed a tv in the living room of the two bed room apartment had a display issue. I didnt take it too seriously since I wasn’t planning to use the device and there were two other televisions in the other two rooms aswell and most of the time the kids use YouTube on their tablets. However, after a few days the tv was just running and a housekeeping lady notices it while mopping and told my wife to inform to the reception otherwise they will blame us for it. So she did so. As expected a manager called Vincent I think his name was, came to the room and make it look like one of my kids have broken the tv. I told the entire story but he seemed extremely suspicious. He said he will check cctv cameras aswell I’m not sure the reason. After speaking about three times to him and explaining why I didn’t bother complaining when I arrived I guess he believed and understood. But this made our entire stay unpleasant. How can the hotel staff expect a guest who walks in to check each and every device like the refrigerator tv washing machine microwave etc it’s ridiculous. And if any unit is faulty how can they expect the guest to pay for it. They need to check all devices after a guest checks out but before they leave. A shortcoming of the hotel and the relevant department was conspired to look like I did it. Utterly dissatisfying and repulsed.
• Fredholm (4/5): Överpris, i behov av renovering och orent. - Rummets storlek Rummet var långt ifrån rent. Bad om sen utcheckning när vi checkade in. Receptionisten sa att det var okej och skulle informera dagskiftet. Ändå ringde de från receptionen kl 12 när vi stod i duschen och sa att vi skulle checka ut. Jag påpekade att vi redan hade kommit överens om att vi fick checka ut lite senare. Vilket de upptäckte efter de kollade men oavsett så skapade det onödig irritation. Med tanke på läget, hotellets ålder så var detta långt ifrån prisvärt. Dessutom fick vi ett skitigt intryck inte bara rummet utan även vägen till hissen. Frukosten var acceptabel. Finns bättre hotell i Bangkok, detta var ett av de sämre enligt min erfarenhet.
• arezou (10/5): - We had an incredible stay and love the breakfast

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