Cliffside Resort Panglao
Location: Km. 16 Hoyohoy, Tawala, Panglao, Bohol, 6340, Panglao, PH
Star Rating: 3 Stars
Property Type: Resorts
About this Property
Luxurious Amenities for Relaxation
Indulge in onsite massages and unwind by the outdoor pool for the ultimate relaxation experience. Take advantage of concierge services to cater to your every need.
Dining Experience with a View
Savor international cuisine at the Cliffside Restaurant with breathtaking ocean views. Enjoy drinks at the poolside bar or opt for in-room dining with room service available during limited hours.
Convenience and Comfort
With complimentary Wi-Fi, air-conditioned rooms featuring modern amenities like refrigerators and safes, your stay at Cliffside Resort Panglao ensures a comfortable and convenient experience.
Plan your relaxing getaway at Cliffside Resort Panglao and immerse yourself in luxury by the waterfront, just a short drive away from the vibrant Alona Beach and Virgin Island.
Important Information
- Pool access available from 8 AM to 10 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 10 PM. The front desk is staffed during limited hours.
Amenities & Facilities
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Outdoor furniture
- Scuba diving nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- Tours/ticket assistance
- Snack bar/deli
- Parking (limited spaces)
- Scooter/moped rentals on site
- Snorkeling on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Beach towels
- Cave exploring/spelunking nearby
- Ziplining nearby
Rooms Available
-
Ocean View Suites
1 King Bed
538-sq-foot room with ocean views
Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking, renovated in March 2017
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Bed sheets not available
-
Ocean View Aircon Room
1 Twin Bed and 1 Queen Bed
269-sq-foot room with ocean views
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in December 2016
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- In-room massage available
- Separate dining area
- Free WiFi
- Bedsheets provided
Guest Reviews
- Sheena rose (10/5): Best getaway - The place and all the staff Just a bit far..but worth it
- Wilhelmina C. (8/5): Private and serene - Beautiful landscape and view of the ocean. Enjoyed the swimming pool. Wonderful staff. Out of the way from the main highway but the staff were always able to get us some tricycle to take us to town. Needs hooks in the bathroom. Or towel rack!
- René (10/5): Ruhig, einfach und lohnenswert - Die Lage ist magisch! Die Fahrt dahin ein bisschen holprig, doch es lohnt sich. Sehr einfach und familiär. Das essen war sehr gut und zu sehr fairem Preis! (Cordon Bleu / top) Der Wäscheservice war super zügig und die Wäsche riechte sehr gut. Verbesserungsvorschlag: Eine Treppe beim Meer die bei jeder Witterung (Flut/Ebbe) besser (sicherer) begehrbar ist :)
- YUWEI (7/5): -
- Chengcheng (2/5): -
- Damien (8/5): Nice place, view and staff but not the best crowd. - The pool is very nice for people of all age.
The view from the restaurant is great and the staff is quite polite and helpful.
Food and cocktails are quite alright, surprising to find smoked cheese and cold cuts in the middle of nowhere in the PH. The final 3 kilometers of road to get to the hotel are absolutely terrible as the road is very destroyed and has holes.
It seems like there are a lot of usual customers there but not necessarily the best crowd.
One person had his phone blasting some noise at the table just behind us during a dinner and wouldn't turn it down even when we asked him.
- Damez (10/5): Hôtel absolument paradisiaque avec un excellent rapport qualité prix ! - La chambre face à la mer, le cadre paradisiaque perché en haut de la falaise, la piscine vue mer, l’accès à la mer via le ponton, le restaurant hyper accessible, le personnel accueillant et toujours prêt à rendre service, la location de scooter hyper pratique et efficace ! La salle de bain pas très pratique et la douche manque de pression.
- elvia (9/5): -
- Aldona (9/5): -
- Ian (8/5): -
- Jercyl (8/5): -
- Mike (9/5): Quiet and relaxing , incredible views - View was incredible , next to the ocean. There were stairs down to the sea, no beach, a little rocky , you'd need water shoes if you wanted to swim. Extremely quiet and relaxing , the pool was beautiful , some pads on the loungers would be a good idea. Staff were extremely nice and helpful. Restaurant was very good and reasonable. Laundry onsite too. I think Panglao / Bohol is more about nature than beaches. Trips to Lobos river , Chocolate Hills, Tarsian Sanctuary, Waterfalls were all incredible Wireless internet was a little erratic , wifi in the restaurant was generally good , but in the room not always.
The location was a little way from town. A trike was about 200 pesos each way, Grab was about 150 pesos. For any tours , the tour bus would not come up to the hotel , you had to walk to the main road , about 15 mins, or else you could meet at McDonalds , about 15 mins by trike or Grab . Most tours in Panglao start early about 7.00a.m , so every day was an early start. I walked to the beach a couple of times, took about 45 mins each way.
- teemu (6/5): - Merinäköala Paljon lasia altaan ympärillä.piti olla tossut jalassa
- Licia 💘 (10/5): -
- Dominique (10/5): Séjour parfait à tous points de vue. - Personnel hyper accueillant, souriant, disponible. Emplacement très agréable avec vue sur mer 🤩 Qu’un point négatif
- Peter (8/5): Decent place - The service at the restaurant No blankets even after I asked… sheets only
- Roman (10/5): Отлично отдохнули, вернусь ещё - Очень хорошо отдохнули, насладились тишиной и океаном. Красивое место. Красивые закаты, вид на океан из номера. Очень мягкая и удобная кровать, чистое белье, полотенца. Вкусная еда. Хороший вайфай. Рядом японский ресторан- очень вкусно. Тишина и благодать . Украсили номер на день рождения- молодцы. Есть Лежаки возле бассейна. Хочется кондиционер для волос. Уборка в номере- её нет
- Erin (8/5): Great place, really good food staff are amazing - Private No beach access
- Christophe (9/5): - Accueil au top. Lieu incroyable, plage privée
- Gerben (8/5): - Rustige omgeving met mooi uitzicht
- VALERIE (3/5): - Rien Éloignement de tout
- Štefan (10/5): Jednoznacne odporucam. - Velmi krasne situovany resort. Krasne more hlavne na snorchlovanie. Velmi mili a ochotny personal. A hlavne v noci ticho a klud. Cesta k rezortu by potrebovala urychlenu opravu.
- BIANCA (10/5): - The staff was adorable! Shoutout to the lady with the glasses who took care of us!
- annie (7/5): -
- melek (10/5): -
- Anzelika (9/5): -
- Janice Ian (10/5): A Coastal Gem in Panglao - Our 5-night stay at Cliffside Resort was the undisputed highlight of our trip. If you value peace and quiet over the usual tourist hullabaloo, this is your sanctuary.
The Vibe: Exceptionally tranquil with superb cliffside views. You can wander down the path for a bit of snorkeling right on your doorstep.
The Service: The team is remarkably attentive. A massive shout-out to Julia and the team, whose hospitality was nothing short of legendary. In a world of "bare minimum" service, they were a breath of fresh air—genuinely attentive and seemingly on a mission to ensure we didn't have to lift a finger.
Facilities: Spotless rooms and a pool that’s actually maintained daily (a rarity, let's be honest).
Dining: While there’s a brilliant Japanese spot just a 4-minute stroll away, the resort itself offers several vegetarian and vegan options.
We’ll almost certainly be back next time we’re in Panglao. Highly recommended for anyone who prefers quality service over a crowded lobby.
- Adriana (10/5): - Pięknie położony hotel. Widok niesamowity. Miły i pomocny personel. Jedzenie w restauracji drobe.
- Arnaud (7/5): Très bien pour quelques jours et calme ! - Accueil et calme De temps en temps, odeurs dans la salle de bains (nettoyage canalisations lavabo nécessaires).
- Juliane (10/5): Ruhige, super gepflegte Anlage - Schöne gemütliche Einrichtung, gepflegte Anlage, freundliches und sehr hilfsbereites Personal, gutes Crossover Restaurant. Wunderschöner Blick über die Klippe.
- Tim (9/5): -
- Kori (8/5): -
- Jose luis (9/5): - Gran alojamiento con unas vistas increíbles y el personal súper atento.
La habitación grande y espaciosa, todo muy limpio La carretera de acceso es algo complicada nada más
- William (8/5): Great ambience but over priced! - Great ambience. Over priced!
- Daniel (6/5): -
- Feliz (10/5): Amazing & recommend! Staffs are exceptional and very helpful!!!! - Location and very relaxing! Love the access to the open sea!!!
- Adam (10/5): -
- Bryson (8/5): -
- Tatiana (10/5): - очень красивый вид из любого уголка , потрясающая кухня, ни одного разочарования, мы путешествовали компаний из 7 человек, все были в восторге , до развлечений ( массажи кафе) на машине 7-10 минут, мы пользовались приложением grab, никаких проблем не возникало. может быть добавить шезлонги, в какой-то один день, видимо все остались в отеле и свободных шезлонгов на всех не хватило
- David (7/5): Tranquilidad y buena comida - El restaurante está muy bien, la piscina y la localización Fuga de agua en el baño y el colchón algo blando
- Santiago (10/5): -
- Alexandre (8/5): - The calm, the view, the stairway to the sea.
The restaurant is ver good as well You can hear a bit to much whats outside, especially in the morning.
- Jan (8/5): -
- Naidin (10/5): - A great location and view
- Seon young (9/5): - 바다가 탁트이게 보이는 뷰가 예술인 위치였던 점이 가장 좋았다. 그리고 그 바다 넘어 해지는 노을을 바라 볼 수 있는 너무 아름다운 숙소였다. 에어컨고장의 문제로 사과하는 분의 태도가 진심으로 느껴졌기에 불편함이 있었지만 이해할 수 있었다. 다음에는 고장없는 룸을 이용하며 다시 방문할 의향이 있다 시설의 문제점을 좀 더 주의깊게 살피고 대안을 미리 해주는 빠른 응대가 필요할 것으로 보임. 식당의 식탁과 의자에 개미가 너무 많아서 사용자가 있을시 테이블과 자리를 깔끔하게 정돈해주면 좋을 것 같음
- Dominik (6/5): - View to the ocean and the pool Beds and room in generell waa not as expected for the price paid. This compared to many other places we visited.
Without transportation you have no chance to get around. But tuktuk cabmn be ordered.
- janetta Nick (10/5): Lovely hotel so peaceful , beautiful scenery. Away from the mad busy resorts - Everything location / peace Nothing
- Mathieu (9/5): - Vue magnifique sur la mer, proche d'Alona beach, 10mn en scooter (l'hotel s'est occupé de nous faire venir des scooters pour les louer!!), bon restaurant et chambre tout confort et suffisament grande!
- Natalie (9/5): - Das Essen war hervorragend! Wir hatten eine Suite im ersten Stock und eine wunderbare Aussicht. Die Lage ist schön und ruhig. Super für einen entspannten Urlaub!
- Grigoriy (10/5): -
- Eric (8/5): Très beau emplacement - Très belle emplacement, vu sur mer avec piscine.Acces direct à la mer par un escalier, tres jolie jardin coralien. Notre chambre etait simple mais propre et fonctionnelle. Le personnel est très gentil et nous avons pu grace a leur aide réserver les activités a réaliser . J'ai été déçu par la restauration, j'avais lu de bon commentaire donc je me réjouisssai de manger de bon repas. Le premier soir , j'ai pris des pâtes au basilic , elles étaient bonnes mais c'était un portion pour enfant. Mon mari avait lui aussi pris de pâtes a la bolognaise et lui avait une portion correcte. Un autres soir j'ai pris des noddle c'était juste chaud . Bref pas terrible et pourtant je ne suis pas difficile , et je ne suis pas une grosse mangeuse.
- Eric (8/5): -
- Tatiana (10/5): Тихое , красивое, уединенное место - Очень красивый вид с любой точки отеля, очень вкусная еда в ресторане , прекрасное обслуживание, тихое место , до шумного центра на тук-туке минут 10, мы пользовались приложением граб ( дешевле тук-туков получалось) в душе лейка с мелкими отверстиями ( для повышения давления), от них больно как от иголок, с горячей водой были постоянные перебой, приходилось долго сливать, потом сильно горячая, чуть убавить и вновь холодная, потом опять долго сливать, промыть голову сложно. При полном заселении шезлонгов у бассейна не хватает на всех.
- Pedro (1/5): -
- Burgoa (7/5): - Se cena bien, está alejado del ruido y es cómodo Necesitas moto para moverte.
- jérémy (10/5): -
- Renee (8/5): Fijn verblijf - Ruime, simpele kamers. Prachtig uitzicht. Meer heb je niet nodig. Ligt erg afgelegen.
- Michael (9/5): - Sehr ruhig und Familiär
- Méndez Ruiz (8/5): -
- Fabio Massimo (10/5): - Stanza sobria e pulita, piscina ottima e scala fino al mare. Reception e personale sempre disponibile. Buon ristorante! Soprattutto relax!! Lontano (ma a 5 minuti di scooter) dalla "follia" di Alona beach, qua riesci davvero a rilassarti e goderti il posto.
- MykolaDP (9/5): - Cisza, spokój, widok, prywatny schod do wody. Brak czajnika w pokoju.
- Chad (10/5): - Wonderful peaceful place that overlooks the ocean. Nice pool, good food, bar, it’s off the beaten path a bit so get a scooter. They are very accommodating for anything you need. Brought me a scooter for 500php a day. Nice little Honda. Laura who runs the place and her boyfriend are really great people. You will feel like an old friend. Reasonably priced compared to every one else around. Not necessarily a beach but access to the water for snorkeling.
I spent a week and would definitely stay again.
- Sheryl (8/5): It was good comfy, staffs are friendly so quiet, so very relaxing😊 - Quiet, relaxing and over looking view The swimming pool was not clean. I was very excited when I saw it in the website but when we reached there it was not clean. The water was not clear 🙃
- Sheryl (8/5): -
- Sheryl (8/5): -
- Sandoval Damian (9/5): Un hotel muy bonito con una vista increíble. ❤️🩹 - Es un alojamiento muy bonito
- Annie (10/5): Great stay - We booked it in the time that it's not peak season, so it feels like we rented the whole place. It was so peaceful, and the view was amazing. The place and the staff are great. It's clean. My family and I love the place. The location is just a bit far from the city proper but you won't have a problem because they always assisted us in getting a tricycle going downtown.
- Naomi (9/5): Très bon plats proposés, personnel sympathique - Très bon plats proposés, personnel sympathique
- Joschua (8/5): - Die Ruhe hat uns gefallen und ich muss sagen es war das beste Zimmer auf unserer Philippinenreise.Das Essen war sehr lecker! Vielleicht ein paar Anregungen für die Betreiber:
1.Das Wasser aus den Leitungen der Dusche roch modrig und wurde erst anders als man das Wasser ein bisschen laufen lies.
2.Da die Bar nur bis 22 Uhr besetzt war mussten wir immer selber getränke Bier etc kaufen da wir immer länger gesessen sind was aber für uns OK war.
3.Der Pool war milchig und wurde jeden Tag mit Wasser aufgefüllt evtl weil dort keine Sandfilteranlage verbaut ist und dieser dadurch vielleicht gereinigt werden sollte.
4 An bestimmten Stellen waren beschädigte Stromkabel die repariert werden sollten!
5.Der Rollerverleih über die Fremdfirma sollte überdacht werden da diese mir 2 mal beschädigte Roller gebracht haben...
6.Die buchführung der Angestellten lies zu wünschen übrich bei der Abrechnung zeigten sie mir Rechnungen die nicht von mir unterschrieben wurden teilweise wollten sie sachen doppelt berechnet werden.
- Butler (5/5): I forfeited my remaining days to seek better presence - The pool settings Seriously understaffed or staff seemed to have too many other functions. They were friendly but undermined. The access and location was not ideal and the advertisement was misleading saying that it was a private beach.
- Hilmar (10/5): Europäischer Standard zu philosophischen Preisen - Die Aussicht und ruhige Lage in einer sehr gepflegten Anlage mit sehr netten Personal warmes Wasser gab es nicht immer
- Alice (8/5): Il Cliffside Resort è davvero una bella struttura con vista spettacolare sul mare! - Atmosfera rilassante, staff gentile e la piscina aperta a qualsiasi ora è un super plus! Nonostante non sia vicino al centro, ci si muove comodamente grazie a motorini a noleggio o ai tuk tuk/taxi che arrivano facilmente. Unica piccola pecca: la camera non era proprio perfettamente pulita e dal bagno usciva un po’ d’acqua, quindi il tappetino restava sempre bagnato. Nulla di grave, ma si può migliorare. Nel complesso però esperienza positiva e lo consigliamo!
- Juhani (9/5): Good - Service, location Sewer smells strongly, wifi did not work at the room at all
- Daniele (9/5): -
- Anna (8/5): We would stay there again. A great option if you also want to be relatively close to Alona. - A beautiful place overall. We had a great stay. It is a lovely, relaxing spot with gorgeous views. The staff were helpful and friendly. The size of the room was really nice as well as the little seating area outside. The water pressure in the shower can improve. The area that leads into the sea could be neater and safer. There was a lot of debris and a half-constructed railing leading into the water. It felt a bit forgotten.
- Quique (9/5): - We loved staying there. The food at the hotel restaurant was great. We also went on a fishing trip, and they were able to pick us up from the hotel by boat. In addition, we rented a car to visit more places through the hotel. On our last day, we spent some time at the swimming pool, which was lovely. It’s a great place to stay with a lot of services One night there was heavy rain and a small leak in part of the room, but it wasn’t too serious and didn’t disturb our stay. The hotel was already carrying out repairs, so I’m sure they will resolve it very soon. Despite this minor incident, the rest of our stay was a 10/10
- Roderick S (6/5): - Staff and guests not very friendly.
- Etienne (9/5): -
- Mats (8/5): Fint - Fin og kul utsikt og uteområde. Nice med trapp ned til sjøen. Forferdelig vei inn til resorten. Lite effektiv ac på rommet, men ble kaldt etter en stund. Men ac ble ho skrudd av når man ikke var i rommet.
- Niles (6/5): - Rooms are very basic: a couple beds; decent space; few other amenities. No electric kettle, cups, coffee, etc.
The food in the restaurant is quite good. I was surprised. There's no other food options close by however.
The staff will call you a tricycle for transportation.
- YALI (8/5): -
- YALI (8/5): 比较满意,舒适方便 - 位置很棒,海景漂亮,房间宽敞,服务人员很友好,乐于提供帮助。 床上有很多蚂蚁,床品比较旧
- Lagman (8/5): Very good -
- Rebecca (10/5): Peaceful resort - Nice off the beaten path place with stunning views, nice pool, and great food/drinks. If you're looking to be in the middle of the action, this is not the place. But if youre looking for peace and quiet, you'll like it. Its a 5 minute tuk tuk ride to Alona. 200 pesos
- Seven (10/5): Exceptional - Food!!! Just the weather not cooperating
- Timothy (5/5): If you want iffy wifi with very Spartan room , this is it. - Beautiful view from the dining area. Wifi was hopeless. Lack of privacy from the pool area. Non-residents swimming in pool.
- Nicky (5/5): Passable -
- Ritchie (5/5): Beautiful view. Quiet and Peaceful - Beautiful cliffside view of the ocean. Staff was accomodating. Away from the hustle and bustle of the crowded areas. Very quiet and peaceful. TV channels had a lot of selections when Wifi was working. Good spot for snorkling, however get in the water at your own risk. Ample vehicle parking. Onsite had decent selection of food and drinks. For the price, budget travellers will appreciate the place. 1. Internet was intermitent. 2. Shower drain issues. when showering water was ponding. 3. Linen were old. 4. No beach, access to water thru stairs. Needed safety lines and floating markers to prevent rip tide pull. 5. A/C filter was filty, cleaned it myself, became more efficient and cool air flow. 6. Bring your own shampoo and body wash. 7. Place been around, rundown. 8. Quite away from the main road.
- Knud (10/5): Exceptional - Great relaxing place to stay
- Knud (10/5): Exceptional - Right on the cliff overlooking the ocean. Friendly staff , good food and drinks. Beds were comfortable.
- Joy (9/5): Superb - The atmosphere was nice and quiet, very quaint. It has the best views and having the restaurant on site was nice. Even though the resort is away from the town, it was not difficult to request for transportation. There was not much to like, but if I had to put something, it would be the limited options at the bar., and probably would not order mixed drinks. Stick with beer and wine.
- Arnasbks (9/5): Superb - Nice location, polite staff, good food Tiny ants inside the room, 2nd bed had spring mattress
- Kevin (8/5): Absolutely beautiful resort but WiFi is only reliable in the common areas - Gorgeous location and views. Attentive staff. WiFi didn’t really work in my room. No hot water.
- Lynda (7/5): Quiet picturesque location - Fabulous location but needed to hire a scooter to get around otherwise would be quite isolated.staff helpful and able to sort.
Pool was great, place was quiet in the evenings, linen was clean and new Rooms were a little tired looking
Bathroom wasn’t particularly clean, shower was pitiful
- Reynaldo (8/5): Very good -
- Lorna (10/5): Exceptional -
- Lisa (7/5): Good - Loved the tranquility of the resort, close enough to Alona. We hired a car so getting around was easy. Restaurant serves tasty food and is fairly priced. You can snorkel off the cliff and the sea is beautifully clear in deeper water away from the grass Only negative was the air-conditioning in our room never cooled beyond 28 degrees. Bottle of water in the room per guest was missing during our stay.
Also perhaps a few kayaks to rent at the resort would be fun- not a negative, just a suggestion
- James (9/5): Nice relaxing stay - Location
Staff
- Matthew (7/5): Good -
- Stefen (9/5): A great value stay in a perfect location - initially booked 2 nights in one of the small rooms but enjoyed the resort so much that I decided to stay another 2 nights. Since that room wasn’t available I moved to one of the larger rooms and can definitely recommend choosing one of those. The one I then stayed in definitely seemed more “recent”.
I ultimately stayed even one night longer .. all easily done through booking.com :)
The resort is nicely laid-out, cozy, clean and well-maintained. I took the stairs down to the sea every day for a swim.
The staff is super friendly and accommodating. It was fun teaching them how to mix some cocktails not on their list. The food was good, although I pretty much only had their salads.
I rented a scooter which the resort staff organized for 500 pesos a day. Had I known that I was going to end up staying for 5 nights, I probably would have rented on in town in order to get a better deal (saw signs as low as 350). Since the location is pretty remote, I’d say it is a must unless you want to rely on Tuk-Tuks all the time or just not leave the resort.
I found a great yoga studio a town over … 10 mins by scooter.
Would definitely stay at this resort again. As usual, the mattress and pillows were to firm for me. It seems it is difficult to avoid that in Asia unless you spend a lot of money on high-end accommodations.
I have to note that the coffee out of the espresso machine was extremely thin, light in color and without body. After two mornings, I went and bought some coffee at a place called Common Grounds which I gave to the staff when requesting my daily Cappuccino with an extra shot of Espresso. That improved my mornings a lot.
I should also mentioned that there was some chainsaw noise throughout the days due to the fact that the plot of land next door was being cleared of all its trees by its owners, probably to get it ready for sale.
Not much can be done about that. If I were to return, I would probably check in to see if the plot had sold and something was being constructed on it.
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