Hotel Blue Cove by On vacation

Location: Carretera Circunvalar Km 12 Cove, San Andrés, co

Star Rating: 6.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 05:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Table tennis
• Solarium
• Non-smoking throughout
• Board games/puzzles
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Snack bar/deli
• Playground on site
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Games
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby
• Water tubing nearby
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture

Rooms Available

• Standard Double Room

  The double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Linen
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Superior Triple Room

  The triple room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Linen
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Superior Double Room

  The double room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. This double room features a tiled floor and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Linen
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Superior Triple Room

  The triple room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a shower. This triple room offers a tiled floor and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Linen
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Superior Quadruple Room

  The quadruple room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Linen
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Superior Quadruple Room

  This comfortable room offers a flat-screen cable TV, a safe and private bathroom facilities including free toiletries.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Double Room

  This comfortable room offers a flat-screen cable TV, a safe and private bathroom facilities including free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Triple Room

  This comfortable room offers a flat-screen cable TV, a safe and private bathroom facilities including free toiletries.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

Guest Reviews

• Francisco (8/5): -
• Rodriguez (10/5): - La piscina es muy linda. Es retirado del centro de la isla
• Fabián (9/5): Tranquilidad - Me gusto la bebidas ilimitadas que ofrecía el hotel. :) No me gusto la ubicación del hotel porque es muy retirado de la isla. :(
• Faiver Alberto (10/5): Sastifactoria - Las comidas Que no cambiaron las toallas de los 7 días que duramos
• santana (10/5): - La piscina es súper bonita , las acomodaciones son muy hermosas y cómodas
• Ana Maria (3/5): Desilusionada - La habitación es muy amplia y estaba limpia La comida es terrible, las instalaciones están muy acabadas, muy lejos de todo, la relación calidad precio nada que ver
• Sasha (1/5): -
• mattlC6114UH (2/5): Do Stay Here. It’s a $20 room sold for $100 RIP OFF. - Do not let the pictures fool you. Do not stay here. Arrived to find the place crawling with hundreds of people throughout the property. Arrived early before check-in hoping to drop luggage. Told not possible By staff that, in a hotel that gets international visitors, spoke no English. Walked through property to have a look and found the place dirty, the breakfast buffet area was filthy, tables were not clean, food dropped all over the place. Nothing looked appetizing. Was able to get a cup of coffee and it was cold. I returned at 3:45pm for 4pm check and was made to wait until 4:20 in a line of everyone checking in at same time. They ONLY OFFER WIFI the lobby, NOT YOUR ROOM. This means everyone trying to use the same signal slows it down making it USELESS. The pool was overcrowded and extremely noisy, There will be no relaxing here as music is blaring over people yelling in the pool. Grounds are unkept with trash everywhere, room areas are full of broken construction debris. The place was total chaos. At $100USD per night it’s absolutely the worst property I have ever stayed anywhere in the world. AVOID IT. Management was useless in terms of rectifying my request for a refund and I was told to call Expedia to fight for my money back. Manager provided a website to file for a refund but no way to do so as there was NO WIFI. Place is a scam. Go elsewhere.
• Kristhiam (3/5): -
• Ana Maria (3/5): -
• Praga Aparta estudios (4/5): Se salva por la gente - La ubicación Mala comida
• nancypaolag972 (2/5): The worst hotel I have ever stayed in - el peor hotel que he visitado en mi vida, execeso de humedad en las habitaciones, he viajado a muchos paises y destinos de Colombia y nunca me habia topado con una experiencia como esta, esperamos 2 horas para que nos dieran la cena de buffet la cual nosotros ya habiamos pagado con el servicio All inclusive y la gente estaba esperando como nosotros, no contaban con nuestra reserva por lo que nos cambiaron a unas habitaciones por otras menos costosas, las chapas no sirven, no nos dieron toallas, no habia luz en las habitaciones, no nos dieron control de TV y de aire acondicionado. NO LES RECOMIENDO QUEDARSE AQUÍ The worst hotel I have ever stayed in. The rooms were extremely humid. I have traveled to many countries and destinations in Colombia and have never encountered an experience like this. We waited two hours for our buffet dinner, which we had already paid for with the all-inclusive package, and other guests were waiting just as long. They didn't have our reservation, so they moved us to less expensive rooms. The locks didn't work, they didn't provide towels, there was no electricity in the rooms, and they didn't give us TV or air conditioning remotes. I DO NOT RECOMMEND STAYING HERE.
• lucasmR2534JY (2/5): brace yourself for awful. - Dear Friend, If you ever have the misfortune as we did to end up in this hotel (blue cove San Andres Island Colombia) brace yourself for the most dreadful experience you had ever had in your life. Let me just bullet point the horrors associated with this place. • We saw dead rats floating in the hotel’s pool • The food awful, it had so much marine not purified salt I had to spit the soup back on to the cup the taste was unbearable. • Leaks on the ceiling and uneven surfaces on the corridors made the rain water rush in to your room through windows and floors. • No internet or wfi. TV set on the wall damaged, no phones available to call the reception desk, no night tables or lamps just and awful set of yellow lights on the ceiling. • Very thin dry walls without isolation, we were able to hear people in the next room having sex and making these terrible sounds and cries for help, you only hear when a woman is being raped. We thought of calling the police, but there were no phones. • Staff could not care less; it seemed as though this was a regular occurrence. • Straight dogs hanging around the restaurant, waiting for someone to feed them. I am an animal lover this broke my heart into pieces. Of all the ugliness of this place this was the one thing that really did it for me. We packed up and left that night for another hotel on the island even though we had paid for 5 days convinced that it was a good deal by the false pretenses of the “ON VACATION” advertisement. • This is the photo an employees for the second hour trying to fix the TV set, and the other mopping the floor after the rushing water damaged our luggage and clothes. NEVER UNDER ANY CIRCUMSTANCE DO ANY BUSINESS WITH THESE “ON VACATION” THIEVES. YOU HAVE BEEN WARNED. SPANISH Estimado amigo: Si alguna vez tiene la desgracia, como nosotros, de acabar en este hotel (Blue Cove, Isla San Andrés, Colombia), prepárese para la experiencia más espantosa de su vida. Permítame enumerar brevemente los horrores de este lugar: • Vimos ratas muertas flotando en la piscina del hotel. • La comida era horrible; tenía tanta sal marina sin purificar que tuve que escupir la sopa en la taza, el sabor era insoportable. • Las goteras en el techo y las superficies irregulares de los pasillos hacían que el agua de lluvia entrara a la habitación por las ventanas y el suelo. • No había internet ni wifi. El televisor de la pared estaba dañado, no había teléfonos para llamar a recepción, ni mesitas de noche ni lámparas, solo unas horribles luces amarillas en el techo. • Las paredes eran muy delgadas , sin aislamiento. Podíamos oír a la gente de la habitación contigua teniendo sexo y emitiendo esos terribles sonidos y gritos de auxilio que solo se oyen cuando una mujer está siendo violada. Pensamos en llamar a la policía, pero no había teléfonos. Al personal le daba igual; parecía que era algo habitual. Había perros callejeros merodeando por el restaurante, esperando que alguien les diera de comer. Soy amante de los animales y esto me rompió el corazón. De toda la fealdad del lugar, esto fue lo que realmente me hizo abandonarlo. Empacamos y nos fuimos esa misma noche a otro hotel de la isla, a pesar de haber pagado por 5 días, convencidos de que era una buena oferta por la publicidad engañosa de "DE VACACIONES". Esta es la foto de un empleado que lleva dos horas intentando arreglar el televisor, y otro fregando el suelo después de que el agua dañara nuestro equipaje y comida. BAJO NINGUNA CIRCUNSTANCIA HAGAN NEGOCIOS CON ESTOS LADRONES DE "DE ON VACATION ". ESTÁN ADVERTIDOS.
• Michael (10/5): Exceptional -
• Thomas (10/5): - Staff very helpful and patient
• 105mariapaulal (2/5): Don’t waste your money here - Not well maintained, rooms are sad and ours had a really strong smell of bleach, horrible. The staff tries, but still they don’t care that much. The facilities are nothing like the pictures, it’s old and not well kept. They gave us a second room, without a TV and NO WATER!
• Salvador (8/5): Great but not Great - Great place but lacked a bit here and there. Overall not bad for the price.
• John (2/5): - No hot water in the shower, but they have a heated pool. The pool is the only good thing about this hotel. The rooms had flimsy doors that barely locked. They turn off the water every night. No WiFi. TV costs extra. And very far from all the good beaches. Stay away
• Adriana (4/5): Restaurante - La comida fue muy mala, totalmente repetitiva sin ningún tipo de variedad y con algunos funcionarios mal atendida.
• Harol (2/5): - Muy malas las habitaciones, descuidadas y sucias, el Aire acondicionado lo maneja gente de mantenimiento, no entregan control
• Jorge (1/5): soo bad - nothing, There is a bad service, the bed was broken, the games zone is in bad state, the pool looks really unclean. the market is very very expensive, don’t have first aid service, rooms, pool, location, market
• nicholassL4916JE (2/5): Terrible advertising. Terrible rooms. - The room we were given was horrible. It looked like an attic. It had leaks and what is advertised on the website is a beautiful room which we did not receive. The room we were given was on the far side of the hotel and we had to walk a great distance to gain access to the restaurant and entrance of hotel. There are some nice looking rooms in the front of the hotel but I felt I was cheated out of a good room simply because the hotel decided to built cheap lodging towards the back end of the hotel to accomodate more guests. Everythhing is far from the hotel. No beach and the cab rides to the center are costly. We were given the same towels for our duration of our stay and no trash cans in the bathrooms. The door didnt lock properly either. What is show on the ads is not what we received. I felt cheated out completely out of my money. The open bar is a joke. Weak beer and cocktails with syrup tasting flavors. This place should be shut down.
• Morris (2/5): - Service room was not ready Staff unfriendly Location far away from beaches Rain
• Antonio (6/5): - Not what I expected.
• mariaclarao2017 (4/5): Not a good Hotel - The hotel was very far away from de beach and the installations weren’t very good, the food wasn’t good, the pool was ugly and some rooms doesn’t have ventilation and windows and you can’t manage the air-conditioner like you want because you don’t have the remote control.
• Expedia Relocation (8/5): Ratón muerto en los jacuzzis - El hotel en términos generales está bien, la atención es buena pero les falta limpieza ya que en las piscinas pequeñas encontramos un ratón muerto que se notaba que ya llevaba ahí varios días, esto hizo que no volviéramos a usar este servicio de piscina, nosotros sacamos el ratón de la piscina y le informamos al pie uñero quien lo botó a la basura, pero no sabemos si las cerró h las limpio ya que esos animales tienen muchas enfermedades
• JAVIER (8/5): - Mucho potencial falta explorarlo, el hotel tiene una buena planta física pero el servicio no es de lo mejor
• Cesar (4/5): - Services offered in expedia are not delivered in site (no wifi in bedroom nor in most of the hotel). Food was really bad and there is no real place for outside sitting, facilities are old and poorly maintained. Pictures are also from when the hotel was new, now they are struggling after hurrincane, but its really bad.
• laura (10/5): - Great place!
• N7168LPsamuelc (6/5): Is a good hotel - This hotel it’s good, the service is very good the workers are very friendly and helpful in all moments, the food are regular because the snacks are very bad, the are rooms are very good but no all the rooms, the last one tower have room very very bad, but is a good hotel, and this hotel have a very good prices.
• Xavier (10/5): - Everything good room food pool very nice the only thing was the bath room smer so dab
• Darinka (2/5): - Pésima hotel, mala atención, mala y poco variedad de comida, las instalaciones son viejas, la Puertas de la habitación se abrían sola, no tenía control del aire acondicionado, era frío o caliente, el hotel está bastante lejos de la ciudad, no tienen lugares de hidratación ni buses de acercamiento, pagamos por wifi y no había señal en todo el hotel. Al final no atamos por un servicio que no fue dado completamente, las comidas las teníamos que comprar afuera, ya que se agotaba antes de la hora del cierre del almuerzo. El bar malo, la cerveza un saco y lo servían en vasos chicos y la lata quedaba abierta, un asco.
• Verified traveler (4/5): - Lots of activities to do and prices were reasonable
• Nestor (2/5): - No me gusto nada, las fotos en la pagina son de 10 años atras, la calidad de la comida muy mala y no varian, la dejan acabar y no la reponen facilmente no comes nada, no hay agua en las habitaciones, no te dan control para encender ,apagar o cambiar la temperatura, el control de tv no sirve tienes que pararte para cambiarlo o apagarlo, el personal de servicio no es nada atento, Recomiendo a Expedia dejar de ofertar este hotel. NO LO RECOMIENDO
• Adriana lucia (8/5): - Personal amable, habitación y camas cómodas, comida aceptable pero poco variada, la ubicación sin playa y distante a las compras un obstáculo.
• CARLOS (6/5): REGULAR. NO VOLVERIA - ES UN HOTEL BASICO, DE BAJO PRECIO PARA CUANDO NO HAY MAS OPCIONES O POCO PRESUPUESTO, TENIAMOS STATUS VIP POR LO QUE EL RESTAURANTE ERA MEJOR, MAS CONFORTABLE PERO LA COMIDA ES REGULAR, POCO VARIADA Y PARECIERA QUE ESCASA PUES SE TERMINAN LAS FUENTES Y A VECES NO LAS VUELVEN A LLENAR. LAS PERSONAS SON AMABLES EN GENERAL . LA LOCALIZACION ES LEJANA AL CENTRO, LO QUE NO SERIA UNA DESVENTAJA SI TUVIERA UN SERVICIO DE TRANSPORTE PERIODICO CIRCULAR.CON AL MENOS DOS PARADAS EN PLAYAS CERCANAS LA PISCINA ES BUENA , AL FRENTE TIENE UNA PISCINA NATURAL PARA HACER SNORKEL CON INSTALACIONES EN FRANCO ABANDONO Y EN MANOS DE PERSONAS INDEPENDIENTES QUE SE LUCRAN CON EL ALQUILER DE CARETAS Y POR LO TANTO ESTE DINERO NO SE VE REFLEJADO EN INVERSION. LOS CHALECOS QUE PRESTAN ESTAN DETERIORADOS, EN CONCLUSION TIENE POTENCIAL PERO NO ADMINISTRACION.
• Verified traveler (4/5): - Most of the hotel rooms in bad condition Food was bad.service in the vip area for the food was cold poor variaty they reapt everyday same food bad service bad attitude they would run out of food in the vip area, the normal buffet area was fuller with big line up but the food was warm. They changed my room and send me to the last building and the last room having to take the stairs 4 floors up didn’t consider correct since I’m pregnant with 31 weeks. My husband tried the licor and it was really bad we think it is fake licor since it’s so common in Colombia for people to sell and make fake licor which is a hazard for human health. The slide was broken jacuzzi too lazy river doesn’t function
• Cristián (2/5): Cristina Aldana - Es lo más malo que he contratado en mi vida Nada funcionaba La pieza sin muebles Sin lámparas La chapa de la puerta no cerraba El wc está solamente con la losa, nada donde centarce Pero lo peor fue la comida, no siempre había pues estaban cosinandola según ellos cuando había era de mala calidad, cuando pedí aceite y sal me dijeron que no tenían En suma orroroso
• nicollea515 (2/5): Worst hotel stay ever - Rather far away from everything No WiFi, only a slow signal in the lobby but you have to ask them to make you a unique username and password to get it. Horrible service from the staff at reception, most at the buffet,the drinks area and from the sea front life guard. You have to try very hard to get attention from reception staff especially if you have more than one query - just not happy to help. Pool and sea services didn't open till later than 11 although advertised as 10am. Room was worse: static TV screen without remote, freezing Aircon you have to ask them to change, no cupboards or night desks, 1 broken dirty wardrobe for 4 of us, 2 of the lights didn't work, toilet flushes too weakly, dirty unsafe stairs, dirty linens and towels, only one towel for 2 days for 4 of us. Food wasn't great - same things every day and most of us got sick from it. Probably some other things I forgot, but I would not recommend it at all seeing as it is advertised as a luxury all-inclusive on despegar and is more expensive than others in the centre/with a beach.
• Verified traveler (6/5): - The good was delicious, that alone deserves 5 stars. We got to eat in the restaurant on the second floor of the lobby and the staff there was phenomenal. Unfortunately, I can’t say the same for the rest of the staff. This places needs better administration because it has sooo much potential.
• Verified traveler (10/5): - Lo amable y confiables que son estuve muy contento y cómodo muy recomendable
• Kevin (2/5): dangereux sale je demande un remboursement ! - le pire hotel de ma vie, chambre dangereuse, eau froide, chambre très sale, climatisation non réglable. On a tout de suite quitté les lieux. Je demande un remboursement !
• Luis (6/5): - La picina natural es muy bella y bien cuidada y el servicio fue en general bueno
• Verified traveler (2/5): - Workers are vere nice but the rooms are so bad.. dirty and old .. beds are not good and bathroom smelly. Food is bad and the checkin -check out time is not good. Furnitures are old and falling apart... only value I saw was the people. Building is not bad but deterioration is great ...
• Fernando (2/5): - El servicio en la recepcion es bueno ..pero la gente que trabaja en los servicios de la cocina te hace sentir que estas pidiendo limosnas la comida es pobre sin gusto ......cuando se acaba algo no lo reponen siiguen repartiendo solo lo que tienen y cuando uno les preguntan contestan de mala forma......me fije en una oportunidad cuando una supervisora le comocomentaba a las demas personas lo que queria las otras personas no la miraban con una jefa o una persona de autoridad puedo que se podia apreciar que las personas de ma s edad no le hacen caso. En mi caso mi cuarto se en contraba en el ultimo edificio de la propiedad y el alumblado en las escaleras era pobre .............las fotos que expedia muestra como para promover y publicitar el.hotel son muy diferentes , hay muchos lugares que necesitan mantencion a muy corto plaso ......camino a los patios de comida en el area donde el pasajero camina tiene una puerta de concreto en piso que esta muy peligrosa por la diferencia de nivel con respecto a resto de l area de caminar aproxima.damemte 4 centimetros y ademas en noche no tiene buena iliminacion .....me tropese muy fuerte mente en otra opurtunidad por el calor me salio sangre de naricez estaba yo en la recepcion y personal de recepcion veia lo que pasaba y nadie me ayudo ademas los ontainer de papel toalla se en contraban vacios el dia que llegue el dia que me paso el sangrado de nariz y cuando me fui siempre vacio ppdri seguir con esto por mucho rato mas
• Jacqueline (6/5): Regular - Tivemos q aguardar o chekin q inicia as 17hs, porém eles não sabiam se devíamos ir pro centro ou ficar lá mesmo. O quarto falta manutenção o Wi-Fi não funciona de forma alguma é encontramos muitas aranhas no quarto
• Jamil (2/5): Queja - Pésimo prácticamente todo tuvimos q cambiarnos de hotel no teníamos habitación desde q llegamos a pesar de estar pagada y reservada esperamos más de 7 horas para la entrega no fue la habitación q reserve y pague estaba sucia la comida todos los días l misma y nunk alcanzaba en fin en vez de desetresarme nos estresamos más con mi esposa hasta q nos cambiamos de hotel
• Natalia Gabriela (6/5): - El servicio de comida no era del todo eficiente. Un día no hicieron la limpieza de la habitación. El último día se rompió un caño del baño, se inundó toda la habitación, se mojo el bolso y parte de la ropa y sólo ofrecieron arreglar secar la ropa sin ningún tipo de resarcimiento económico. La atención siempre fue muy buena.
• carlos (2/5): Una estafa! Ni lo deberian ofrecer! - 1. Sobrevenden mucho y acomodan a su antojo. Eran las 10 pm y no tenian habitaciones disponibles. Grupos grandes los trstaban de meter en menos habitaciones que las que habian comprado. 2. Comida: asqueroza( no hay otra palabra para describirla). Si algun dia me imagine como era la comida de una carcel, esta era. Lo mas triste es que veia tanta gente conforme con lo que daban que no caen en cuenta q la comida no es regalada, usted esta pagando por ella. Ademas no cumplen los horarios ni sacan suficiente comida para tanta gente. Los que se quedan sin comida les va a hasta mejor, por no meterse esa basura al cuerpo. El que le parezca buena esta comida es porque nunca ha viajado. 3. Aseo: Gas!!! A simple vista se veia limpio. Como ya habia leido tanto comentario levante las sabanas y estaban llenas de pelos del huesped anterior. Menos mal lleve mis sabanas y cobijas. Venia preparado psicologicamente. 4. Ubicacion: Lejos de todo, la playa mas cerca es san Luis y la caminada es de 40 min yendo. cada taxi es 35mil minimo y los buses funcionas hasta las 8 pm aprox. CONCLUSION: No se deje tumbar! Si quiere ir a San Andres pero no puede pagar mas que esta basura,o busque apt y lleve sandwiches para comer o no venga. No se amargue sus vacaciones. Lea los comentarios!! La unica razon que vine fue porque me invito un familiar todo pago y creame que si me volvieran a invitar todo pago ni asi volveria. Ya estan cambiando el nombre a Continental en vez de On vacation, para seguir estafando.
• gabriela (4/5): - el hotel esta super descuidado en sus habitaciones y áreas de recreación, humedad en los techos, bombillos quemados, pocas opciones en la tv, regaderas en mal estado, poca gente prestando el servicio hotel atendiendo a los huespedes, lo cual hace que se hagan largas filas, la comida debería ser mas variada y las áreas de recreación están algunas fueras de servicio como el jacussi. La atención es regular, debido a que hay poca gente atendiendo para la cantidad de gente que recibe este hotel. Deberia tener este hotel por lo alejado del centro y del aeropuerto un servicio de traslado para los huespedes. En general no lo recomiendo para vacaciones ni para nada. pesimo. El personal hace lo posible por dar lo mejor sin embargo, no dan abasto, no es fuficiente, las chicas de la recepción son AMABLES.
• Verified traveler (6/5): - tiene lo básico, pero podría mejorar mucho, no tienen buen sistema de control de habitaciones, dejan ropa sucia de cama en cualquier lugar
• heriberto (2/5): - Ese hotel es una porqueria primero muy lejos del centro 2, la atención de las personas q atienden ni saludan y no le dan habitación al llegar ala madrugada segundo le dan otra q no es ni tuallas ponen la alimentación terrible arroz con huevo no hay variedad,ni fruta dan les digo q salimos decepcionados de aya nunca volveremos ni recomendaremos
• David (4/5): Desorden total - 1. Nos entregaron la habitación tres horas después de la hora acordada. 2. Tres días después de nuestro check-in nos dieron toallas. 3. El sifón del lavamanos se rebosaba. 4.Muy mal aseo. 5. El servicio del comedor muy deplorable, no había agua ni suficientes cubiertos por lo general. 6. Carece de un administrador que soluciones estos problemas.
• Danilo (2/5): - We check out the day after of check in because no water no hot water the service was horrible still waiting on the refound. We did the claim At the hotel and they say that they was going to send the money back but until now nothing also nothing at the room just the TV, the AC that didn't work and the bed
• Iris Rodríguez (6/5): Hotel with good facilities and bad services. - The location of the room well away, almost in the jungle, to top on the third floor. We stayed two days without towels in the room. There are no phones and you have to go to the counter to be able to complain. We requested change of room and the excuse was that it had to be in the morning and when I go in the morning they tell me that they do not have rooms available because they had two hotels of them closed for remodeling. Then I fell down some stairs at the Hotel On Vacation Tower and I injured my left foot and my right leg and asked for another room change because I could not go up the stairs and they refused. Everyday the food was completely cold.
• Gerardo (2/5): No vayan a ese hotel - No recomendamos este hotel. Queda lejos de la.playa el.servicio de bus es muy demorado. La mayoría de huéspedes se enfermaron del estómago y no hay algún servicio medico. Muy malo
• Verified traveler (6/5): Pésima atención al cliente - Para empezar el hotel está lejos del centro, es decir de la playa, en taxi unos 20 minutos aproximadamente. El primer día que llegue no había toallas y muchos huéspedes reclamaban lo mismo, las toallas llegaron un día después ~algo increíble~. Cuando tú le hablas al personal no te contestan ni el saludo, o te responden de forma grosera. La comida es regular, no hay mucho que escoger además se termina antes de la hora establecida y mucha gente se queda sin comer. No volvería a hospedarme aquí
• Verified traveler (4/5): Regularv - La estructura del hotel es bonito pero no le han dado el mejor de los usos, la comida es regular repiten lo mismo en sus menus, las habitaciones grandes pero en mal estado, y la gente que atiende hay unas muy queridas y otras que le falta ser amable.
• Verified traveler (2/5): - We left after one night from this horrible hotel with its disgusting staff and paid for another hotel, el sol caribe, just so we could enjoy our holiday, which we did! Stay away from blue cove!!!
• Andres (8/5): cómodo, pero la limpieza le falta mejorar - la estadía fue buena, la comida muy buena, variada, a tiempo.
• Sabrina (2/5): No vayan - Es un desastre, nosotras fuimos el 16 de enero. En principio no había gaseosas de marca (eran horribles) y nada light los tragos que te ofrecían eran realmente un chiste, horribles y aguados, la comida un desastre la cena era hasta las "21hs" y cuando fuimos 20.15 sólo habia una bandeja con carne y dos con arroz (esa era toda la cena). La habitación era un asco, no habia tapa para el inodoro, la ducha constaba de un chorro de agua, es decir no tenia el aparato. Nos entregaron la habitación 1 hora y media mas tarde con la cama con las sábanas MANCHADAS CON SANGRE. Realmente asqueroso, es el típico dicho de que "lo barato sale caro" les recomiendo que no vayan, es preferible pagar un hotel en el centro por la mitad (o menos) de precio y no tener nada que estar ahi.
• Verified traveler (6/5): Poca variedad en comidas - El hotel es bonito, pero super retirado del centro, no tenian variedad en las comidas y realmente no eran tan buenas, y la limpieza en las habitaciones la hacian por encima .
• carlos augusto (2/5): Malo, pésimo no lo recomiendo - Pésima experiencia, la habitación tenía hongos por humedad, mal olor, gotera en el techo, me cambian a otra habitación infestada de mosquitos, el baño en estado regular, sábanas sucias, aire acondicionado sin control, en el comedor había presencia de gatos y perros en mal estado, la habitación no le hicieron aseo durante la estancia, desagradable la alimentación y al estar retirado de el centro no hay más opción....... En general son mejores los hostales para mochileros de taganga que ese hotel.... No regreso.
• Michelle (4/5): Stay at blue cove - The staff was unfriendly,the hotel wasn't beach front like advertised it was however on the deep end and the food was not good and flys would land on it so we enjoyed the facilities and just ate out...I don't recommend it if the all inclusive feature is what your going for...
• Verified traveler (2/5): Dirty Hotel Far From everything - The Staff was not helpful, the room was dirty, our towels never got changed, we received 1 bottle of shampoo after staying there 4 nights, The Food wasnt good at all and we decided to leave the Hotel early because it was just too far from everything and Dirty and our experience there was being very unppleasant . Even though we complained the Hotel didnt do anything to make it up and we lost money because we had alreay payed 9 nights there. I would never go back.
• dissapointed fa (2/5): very untidy & messy - Shoking experience & very poorly customer service. Dinner place dirty, food display with minimum rate in health and safety. We never saw the dessert. Coffe not available at all, drinks not available as promised. Small bar with only 1 person attending, long queues. Sink broken in the room, lights not working. The maintenance person promised to come back to fix everything and we are still waiting. Absolutely traumatic holidays
• Verified traveler (4/5): Far from the center - Had a bad experience with the hotel transportation to and from the center. The all included services is not what I expected. Poor food with not variety and almost no snacks between meals.
• Elsa (2/5): Nice Hotel but service and all was terrible - Without words and comments!!!!! The hotel was a complete disaster. Service was poor and bad.
• gus (2/5): HELL IN PARADISE - what a terrible experience we had. We arrived at 10:30 A.M. to find out that check in was at 3:00 P.M. and not the normal 1:00 P.M..wow...we did not get our room past 6:00 P.M. The same day we try to get them to reset the combination lock box but that didn't happen until the following day in the afternoon . From day one our refrigerator didn't work..and it was not replaced until the third day after i went to the front desk screming in total frustration. The day we arrived we had no towels. and they were hard to get . After three days i asked for some fresh ones (you had to ask....and get upset about it in order to get this basic item). Forget about pool or beach towels,they just do not exist in this "ALL INCLUSIVE RESORT".. Pretty much nothing ever went right at this place and food was nothing to brag about with roaches taking a pick here and there. The way this place is run was shown the day the national team was playing Argentina.. it was an afternoon game and they had it set up at the lobby for the guests to watch it .. Im guessing there were about 75 to 100 people at the lobby drinking and waching the game..No even one person was assigned to this area for housekeeping...?.the place was filty and it still was at around 8:30 A.M. the next day when we came down for breakfast..I have been in San Andres many times and I love this Island and when i first arrived and saw all the new beautiful construction in this hotel i though i had made a great choice.BOY I WAS WRONG!!
• Eric (2/5): Expensive and poor service - Poor service. No hot water in the shower. The sink was broken. Empty minibar. Bad food. San Andres is in general expensive, but the service here were exeptional poor. The staff where not friendly, they charged me twice; the promised me to meet the manager everyday, but all the promises where broken. I ran into the manager by luck. She gave me my mony back. Sill, one should expect more paying this much.

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