Holiday Inn Express - Colorado Springs - First & Main by IHG
Location: 3431 Cinema Point, Colorado Springs, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Indulge in Luxury at Holiday Inn Express - Colorado Springs - First & Main
Unwind in Style: Take a dip in the indoor heated pool or start your day with a full hot breakfast buffet. Each room is equipped with modern amenities including free Wi-Fi, a flat-screen TV, and coffee-making facilities.
Stay Productive: Whether you're here for business or leisure, our hotel offers a work desk, a business center, and free parking for your convenience.
Explore Nearby Attractions: Located just a short drive away from the United States Air Force Academy, Garden of the Gods, and Pikes Peak, there's plenty to see and do near Holiday Inn Express.
Book your stay now at Holiday Inn Express - Colorado Springs - First & Main for a truly unforgettable experience!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Pets allowed
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Key card access
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Swimming nearby
- Charcoal grill
Rooms Available
-
Suite, 2 Queen Beds, Accessible Bathtub
2 Queen Beds
327 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
-
Standard Room, 1 King Bed, Accessible Bathtub (Communications)
1 King Bed
390 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage, grab bar in shower, wheelchair-width doorways, accessible bathtub, wheelchair accessible, height-adjustable showerhead, visual fire alarm, closed-captioned TV, portable bathtub seat, low-height door lock, wheelchair-accessible bathroom vanity, lever door handles, and low-height view port in door
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
-
Suite, 2 Queen Beds, Accessible (Communications)
2 Queen Beds
327 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
-
Suite, 1 King Bed
1 King Bed
327 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
-
Standard Room, 2 Queen Beds, Accessible (Communications)
2 Queen Beds
398 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable bathtub seat
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
-
Suite, 1 King Bed, Accessible (Communications)
1 King Bed
327 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
-
Standard King Room with Accessible Tub - Mobility Access
This air-conditioned room features a work desk, a flat-screen cable TV, a microwave, a small refrigerator and coffee-making facilities. An private bathroom with a hairdryer is also included.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
King Room - Mobility Access/Hearing Accessible
This air-conditioned room features a work desk, a flat-screen cable TV, a microwave, a small refrigerator and coffee-making facilities. An private bathroom with a hairdryer is also included.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Standard Queen Room with Two Queen Beds
This air-conditioned room features a work desk, a flat-screen cable TV, a microwave, a small refrigerator and coffee-making facilities. An private bathroom with a hairdryer is also included.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Room with Two Beds - Hearing Accessible - Non-Smoking
This air-conditioned room features a work desk, a flat-screen cable TV, a microwave, a small refrigerator and coffee-making facilities. An private bathroom with a hairdryer is also included.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
King Suite - Non-Smoking
This air-conditioned room features a work desk, a sofa bed, 2 flat-screen cable TVs, a microwave, a small refrigerator and coffee-making facilities. An private bathroom with a hairdryer is also included.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Suite with Two Queen Beds - Communications Access
The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The suite offers a wardrobe, a sofa, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Queen Studio - Disability Access
The studio provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The studio offers a wardrobe, a sofa, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Standard Room
This air-conditioned room features a work desk, a flat-screen cable TV, a microwave, a small refrigerator and coffee-making facilities. An private bathroom with a hairdryer is also included. Bedding is selected upon check-in.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
King Room - Hearing Accessible/Non-Smoking
This air-conditioned room features a work desk, a flat-screen cable TV, a microwave, a small refrigerator and coffee-making facilities. An private bathroom with a hairdryer is also included.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Suite with Two Queen Beds
This air-conditioned room features a work desk, a sofa bed, 2 flat-screen cable TVs, a microwave, a small refrigerator and coffee-making facilities. An private bathroom with a hairdryer is also included.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Standard King Room
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Standard Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
King Suite - Communication Accessible
This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
- Hearing accessible
Guest Reviews
- Banuelos (7/5): -
- Suzanne (10/5): -
- Heather (10/5): Convenient stay with a view of Pikes Peak - Nice property. The front desk staff was very helpful. Breakfast was very good including eggs and breakfast meats as well as the usual bread and cereal.
- Victoria (10/5): -
- Jan (10/5): Very relaxing, - Breakfast options are good. Not comfortable pillows.
- Banuelos (9/5): - The staff was great. Shower wasn't as clean as my home shower.
- HollieAnn (10/5): -
- Diane (10/5): I'd stay here again and recommend it. - Nice room, usb ports a plus, liquid soap and lotion, large TV screen and hookup to PC.
- Kelly (8/5): Fit all of my needs, don’t really have any complaints about it, the staff were great and made it an easy stay! - Decently sized and more than enough parking all around the building Not many options for breakfast, pool was quite cold even though it’s indoor
- Tobias (10/5): - Extremely clean and well maintained facility. Nice large tv in room and the free breakfast was delicious. None.
- Paloma (3/5): - Staff was all amazing. The toilet in room was having difficulty flushing to the point of us not being able to use it because it would be about to over flow
- Jose (10/5): As always it was a great stay. We always stay at this hotel when we come to Colorado Springs for a reason and it has yet - Everything N/A
- Katherine (10/5): - This hotel was impeccably clean. The rooms were comfortable and most importantly the climate control in the room was nice in that we could make it as cold as we wanted which. Also, the breakfast was extraordinary. It was more than you could possibly want and super clean and organized. This hotel is a great value.
- Gino (8/5): It was fantastic - It was close to just about everything to be walking distance The toilet was clogged before we checked in
- Donny (10/5): Excellent!! - Everything was great, I've stayed here in the past, and will again on future trips. Can't think of anything!
- Shania (10/5): -
- Christie (10/5): -
- Linnell (8/5): Would stay again - Not vegan friendly More vegan options
- Susan (8/5): - The rear door next to our room was handy in and out of the facility. The people on the second floor above us were walking all night and that was annoying.
- todd (1/5): They canceled room then charged me fee - Booking.com let me make reservation and paid for thr room.got a call hour later saying they had no idea how booking.com booking went thru as they had no rooms.I was out 800 bucks then got charged cancelation fee of 260 bucks.thanks for bad experience. Won't ever use booking.com or holiday inn ever again
- JOSEPH (9/5): -
- John (8/5): -
- Michael (9/5): - Comfortable setting and nice selection of breakfast options
- Heinrich (10/5): -
- Norma (8/5): Nice - Location was great, lots of food options close by. The restroom had a mold smell to it.
- Roger (8/5): -
- Ashley (10/5): That hotel is always clean nice and the staff is super friendly. Parking is never an issue and I alw - I’ve stayed here many times in the last several years! We travel for Dr appt./procedures, shopping, or just a fun night out as we live a few hours away in a small mt. Town. Location is a 10, movie theater, food, and shopping just steps away from the hotel. The rooms are always clean and the staff is amazing they always take care of us. I wish there was a hot tub! A few years ago the pool was closed when we stayed for mt daughter’s birthday. She was so upset but I figured this meant HOT TUB… it didn’t… still no hot tub. New age problems lol
- Sisouphanh (10/5): -
- Carlos (10/5): -
- Candice (10/5): Fantastic - Breakfast, super clean, availably, location
- Maria (8/5): - WiFi was a little slow while I was working. Had to use my hotspot to get work done. I was on the first floor so you could hear everything upstairs — the vacuum early in the morning was very noisy and loud!
- Lynda (7/5): -
- Craig (7/5): Pre-Xmas stay - Great location next to shopping. Staff is helpful and friendly. There is a very nice workout room and pool. It was noisy at night due to some idiots racing in nearby parking lot and also interior walls and floors are thin.,
- Omar Jr (6/5): I like the place but not the accessibility going to the 3rd floor, they should have fixed the problem - The location The elevator is not working
- Linda (3/5): - At night there was a lot of noise where you could hear and not sleep. We left at 2:30am due to noise.
- Violette54 (8/5): Nice new looking property in a shopping dining area - This HIE is located in a large shopping and dining complex at the north end of Colorado Springs. We've stayed here twice and still it seems hard to find, especially in the dark. Once located however, the hotel is quite nice, with friendly staff. It looks new. Comfortable larger room and nice amenities. We also enjoy the breakfast; a main reason for choosing Holiday Inn Express.
- Kevin (8/5): - Clean and lots of shopping
- brmusicman (6/5): Needs a deep clean and more consistent housekeeping - Have stayed here twice in autumn 2025. There are some issues. On my latest stay, the elevator was out for the entirety of the stay. That is annoying and apologies were not issued by the hotel. My bathroom also had cleanliness issues. The shower door and tile had not been thoroughly cleaned in weeks; they were covered with soap scum and marks. The chrome on the shower head and shower door were dull and covered in stains. Corners of the bathroom were covered in dust. Housekeeping was also very uneven. On the first stay, a housekeeper replaced towels but didn't touch the bed. On the second stay, the bed got made, but when I left the room after 11a one day, it was not cleaned. Walls and floors are thin, and it's easy to hear other guests and their TVs and conversations. The staff are nice, but the front desk staff person is often not accessible. At many hours, a sign said to call if you needed help. That's a sign of understaffing. Breakfast was standard for a Holiday Inn Express and served on all paper and plastic. Location is fine; you can walk to a few shops and (chain) restaurants. Overall, it needs a deep clean.
- Jerry (10/5): Comfortable and a good deal for the price. - Clean and in a very good location
- JOSEPH (4/5): - Personnel were pleasant and helpful. Elevator wasn't working and wasn't going to be fixed for a "few days"(!), according to the lady at front desk. That doesn't seem to be a very safe situation. All of the first-floor rooms were already full, and it was going to be too difficult for me to use stairs to get to an upper floor. Had to cancel my reservation and go stay somewhere else.
- Enriquez (9/5): -
- Wasi Ur (10/5): Overall great experience - Location and cleanliness Elevator was broken
- Bieging (8/5): - Big room, big lobby. Good breakfast.
- Jeanne (8/5): Pricier than I prefer. Staff very attentive, pleasant and helpful llioiii i.e. quests - Pleasant, close to my son, had a pool (which my Circumstance prevented my using). T I commented to staff that I would have liked complete cleaning of my room and sheets changed at least once a week over my 4 week stay. Instead they were never changed. Luggage carts were quite inconvenient to use except for actual luggage. They c few we
- Dawn (10/5): Overall very good - Room size, staff and location Bathroom shower is very slippery
- Laurel (10/5): It was very comfortable and easy access to things we wanted to do. - Great location. In the middle of a shopping area with plenty of shops, restaurants, movie theater etc…
- Kirsten (10/5): -
- Tamieka (10/5): - 🙂
- Arthur (10/5): - Clean room plenty of shopping and dining near hotel.
- laith (5/5): -
- Yesica (10/5): - Happy costumer
- Donny (8/5): Very nice Hotel, clean and quiet. - I had an overall great experience here. Staff was very pleasant. Breakfast was hot and had a nice selection. The 24/7 roasted coffee machine was nice to have. I would stay here again. Plenty of things to do around hotel, restaurants, a bakery, movie theater , etc. No complaints here!
- Jamie (10/5): - Great stay
- Lori (10/5): - Love this place!
- Hanson (10/5): - Great shopping area.
- Ralph (10/5): - Great location, friendly staff, good breakfast, close to shopping and areas for day trips for site seeing.
- Christy (8/5): - Friendly staff, easy parking. The room was nice and clean. The breakfast was very nice. Lots of choices. I would recommend this place.
- Karolyn (10/5): - We’ve stayed here before and tjoughtjit was a really nice clean hotel and this time was no exception. Check-in was very quick which we were grateful for b/c we got in late
- Morgan (10/5): - Great area for shopping, dining, and parking was easy. Suburban feeling, so modified our reservation to only 1 night so we could book elsewhere that felt more Colorado. Super clean hotel, great breakfast, pool was nice, staff was incredible.
- Lisa (10/5): - Friendly staff, comfortable rooms, great location!
- Ashley (10/5): - Clean, quiet, nice staff, and great location!
- JLynn (10/5): - Excellent room and helpful staff
- Teresa (10/5): - Great location. Good room
- Cecilia (10/5): - Easy check-in and check out, excellent location, beautiful area, clean, good coffee and delicious breakfast. Friendly employees.
- Andrew (8/5): -
- COLLEEN (10/5): Great Stay - My stay was absolutely amazing! Very quiet! The staff was always friendly, greeting us every time we walked through the doors! The coffee and breakfast was always delicious!
- Priya (10/5): - Very clean, nice room and breakfast was excellent.
- Avis (10/5): -
- Chris (8/5): - Great place to stay!
- Jose (10/5): -
- Laura (10/5): - Great service
- Diana (10/5): - Receptionist was very friendly and informative.
- Jeffcoat (10/5): - very good When we checked in we were going to be charged a $200 nonrefundable pet deposit, more than the one night room charge. This was never disclosed during online registration or we would have gone elsewhere. The pet deposit was reduced to $100. We asked to cancel the reservation and look for another "pet friendly" hotel. The answer was no. So now the nightly room cost was almost $300. Nothing wrong with the hotel only the pet policy which should have been disclosed up front. This is not a pet friendly hotel.
- Adrienne (10/5): - I recommend this hotel. It's very nice and the service is fantastic.
- Armando (10/5): HIGHLY RECOMMENDED - Where do I begin…. This hotel was super clean and was close to EVERYTHING!! From the location itself to the parking to the amazing staff. I forgot the front desk man but he had glasses, he was very RESPECTFUL not only to me but to my wife and son. He was able to check me in earlier than the usual check in time due to coming in town earlier than expected. He made everything work easy, fast and relaxing!! Most definitely coming back here on my next trip back to Colorado Springs!!!
- Adriana (10/5): - Right in the middle of a shopping center with plenty of options.
- Julio (10/5): - A lot of food options around. Safe Clean
- Robert (10/5): Pleasure trip to Colorado - All was as desired.
- KATHLEEN (10/5): - Everyone was friendly. Very nice . Everything was great.
- Russell (8/5): - Located near lots of shopping and entertainment and dining.
- Kenneth (8/5): - Booked a room smelled like smoke complained and was immediately given a new room
- Johann (10/5): -
- Margaret (10/5): - I loved the staff. All very friendly & professional. Coffe was really good & plenty of it.
- Will (10/5): - Amazing staff! I took this hotel for their Wired Internet and it was amazing. Would goadly come back.
- Jill (9/5): Overall, it was a pleasant stay. - Breakfast was good. Happy for the eggs and sausage protein options. No green tea.
- Kenneth (6/5): - My complaint about my stay is that I was charged double of what Expedia told me($100 per night vs $50) that the Expedia app listed. Not acceptable! Will hesitate trusting their info again
- Samuel (8/5): Please hire the night shift lady another coworker - Other than only having one person at staff at night rest of my trip was great
- Margo (10/5): Good place to stay - Good breakfast and nice clean pool. Traveling with grandkids and they enjoyed both. Room was rooming and comfortable. In an area with lots of shops restaurants and movie all in walking distance.
- Chase (10/5): - Clean and close to everything
- Joseph (10/5): Exceptional - very convenient to where i needed to be. room was excellent
- Clint (1/5): Awful experience. Avoid at all costs. - Arrived at property, was told they would not accept my card. Had to find other reservation at midnight in a city I’ve never been to before. After finding other accommodations… they charged my card for $60 more than the reservation rate anyway. Management has hung up on me several times, AFTER promising to refund the money. Will be filing police report. Management is shady, and couldn’t be honest if they were paid to be.
- Rogelio (10/5): - Excellent hotel
- Cynthia (10/5): - Not far from attractions
- Laura (10/5): - Amazing stay
- Leilani (8/5): I would stay again - The room was great. very clean. large. great location. I waited an extremely long time to get the keys to the room. the elevator sounded like it might not be at its best.
- Prudence (10/5): - It’s good location
- Kristina (10/5): - Great place
- Iowamomto4 (2/5): Employees were rude, unhelpful and no accountability - We had a room for July 4, leaving July 5. Check in starts at 3. We arrived at approximately 2:40 and was told our room wasn’t ready. We were told the people who were in our room didn’t leave until a little after 1 pm that day and they couldn’t give me a time when it would be ready. The desk attendant was named Ryan, and he was more than happy to tell me no we couldn’t have our room and he was just generally unhelpful and snide. So my son and I sat in the lobby waiting. At a little after 3 I went up again asking if it was ready. We were on a time schedule and had tickets for activities. We had done the manitou incline earlier and all needed showers, and time was ticking. Again told nope, room not ready. Another worker, Brittney then joined in the conversation reiterating it’s not ready, can’t give a time when it will be. I then told them I’m paying $218.28 for a room that is to be available to me from 3 pm to noon the following day, per their stated, written policy. I told them I’m paying $10.38 an hour for my room and it’s now well past 3 pm. Brittney then tells me they are trying to get the room clean and I’m being disrespectful and not helping. Then Ryan chimes saying I was there at 2:15 for my room, which I wasn’t. I then said it didn’t matter what time I was there…2:15, 2:40, 3:00…doesn’t matter because it’s not ready. I told them it’s not my problem if a guest checks out late, and while that’s unfortunate, again it’s not my problem. I’m a paying customer and have time commitments and expect them to honor their policies or give me a discount. Ryan then left and Brittney said she doesn’t have to let me stay there and then threatened to cancel my reservation. Finally around 3:25 (?) or so she tells me it’s ready or I can cancel for a refund. My husband and I opted to cancel. I’d have slept in the car before I stayed there with the absolute rudeness and incompetence Ryan and Brittney displayed and gave me. My 21 year old son was with me and heard it all, and agreed this place is a joke. So we got in our car and booked a room at Extended Stay America Premier Suites Colorado Springs South and it was less expensive. Their desk attendant was attentive, friendly and our room was ready UPON ARRIVAL. If you stay here, don’t expect to have your room ready on time, nor should you expect them to care. Also, if you need a sofa sleeper double check that too as while waiting another family checked in expecting a sofa sleeper and Ryan happily told them no, they don’t have one in their room. The guy said he even called and was told they would have one, but Ryan again, snidely told them nope. The guy then said they’d have to use one of their mattresses….
- Tiffany (6/5): Great hotel but too thin of walls - The room itself was clean and comfortable. The walls however a paper thin and you hear EVERYTHING that goes on in rooms next to you and outside in the hall (cell phones ringing/notifications, yawns, coughs, conversations…you name it)! I believe my room was close to a service door or closet because there was a lot of racket out in the hall after 10:00pm.
- Leslie (8/5): it worked - Roll in shower / bathroom breakast
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