Sergios Hotel

Location: 180, Eleftheriou Venizelou Str., Hersonissos, gr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Table tennis
• Currency exchange
• Darts
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Access to nearby outdoor pool
• Golfing on site
• Scuba diving on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Water park access (surcharge)
• Free pool cabanas
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Horse riding nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double or Twin Room with Terrace

  The twin/double room features air conditioning, a private entrance, a balcony with city views as well as a private bathroom boasting a shower.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Trash cans
  • Socket near the bed
  • Accessible by lift

• Standard Room

  1 Double Bed and 1 Twin Bed OR 3 Twin Beds

  237-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Refrigerator

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Shower with a rainfall showerhead

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Double or Twin Room with Balcony

  The twin/double room offers air conditioning, a private entrance, a balcony with city views as well as a private bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Trash cans
  • Socket near the bed
  • Accessible by lift

Guest Reviews

• Iulia (8/5): Location bella e vicina a tutto - La struttura molto bella, accogliente ed il cibo buono. La stanza pulita e location vicina alla spiaggia. Peccato per il fatto che la stanza non disponesse di aria condizionata funzionante. Abbiamo chiesto alla reception per due volte si sistemare il problema ma niente. Siamo stati come in una sauna. Non ci hanno aiutato per risolvere il problema del condizionatore
• Sandra (10/5): Great location, food and drink amazing - Luigi the barman was amazing, the food was excellent, constant different choices, location great, lovely comfy sunbeds. No entertainment, small thing but more handrails on stairs, reception staff not very welcoming and friendly but the other staff made up for it. The steps onto the pool made it very difficult to get in and out
• John (7/5): - Laid back atmosphere
• Simbarashe (10/5): Amazing stay and place - Great property with great sea views. Easy access to restaurants, activities and bars around the city. Lovely place.
• Μπουλακας (9/5): -
• Tomasz (10/5): -
• Magdalena (10/5): Wszystko czego mi było trzeba - Wygodne łóżka, ładne, świeżo wyremontowane pokoje. Dobre jedzenie, niczego nie brakowało i bardzo miła i pomocna obsługa, chętnie tam wrócimy 😍 Wygodne leżaki i łóżka nad basenem Muszki w łazience, ale to kwestia klimatu a nie obiektu
• Aleksieieva (9/5): -
• Laila (9/5): - Ĺoti patika èdinàšana.Bija garšīgi.Tìrs. Klusa un mierīga atmosfēraJauks atbalsta personàls. Bija stàvvieta auto. Līdz iedotais èdiens bija vairāk kā bijām cerējuši. Istabā bija tējkanna, bet nebija ne glāzes ne krūzes no kā padzerties. Daudz dažādu apgaimojuma variantu un slēdžu, visu laiku jaucāmies. Bet tas viss bija sīkumi.
• Mario (10/5): Sehr empfehlenswert - Sehr nettes Personal sehr sauber leckeres abwechslungsreiches Essen Buffet Insgesamt sehr ruhig Schöner Pool mit Liegestühlen
• Martin (9/5): -
• AMANDINE (8/5): séjour agréable et dépaysant - situation géographique idéale avec commerce , proche de la mer, buffet bien présenté et avec du choix personnel très poli mention spéciale au chef cuisinier :souriant et bienveillant que l organisation soit parfaite, salle de restauration toujours très propre beau cadre à la piscine petite douche et pas fermée donc le sol de la salle de bain beaucoup trempée risque de chute
• Karan (9/5): -
• Arttu Vilho Ilmari (5/5): -
• Collette (8/5): - The staff were really helpful There was no lighting on the floor I was on, the 5th floor so had to use a torch at night to be able to unlock the door. The room itself was lovely with a massive balcony and sea view from the balcony
• Annika (8/5): -
• Buria (9/5): - Amplasarea, curățenia, raport preț -calitate bună, liniște!
• Sandra (9/5): Gutes, günstiges All inklusive Hotel - Sehr gutes Essen, abwechslungsreich und viel. Zimmer sauber und schön, seitlich Meerblick. Sehr nettes Personal. Am Abflugtag noch ein Lunchpaket Bekommen. Parkplatz am Hotel Zimmer etwas in die Jahre gekommen, aber sauber. Fernseher hat nicht funktioniert, war aber für uns nicht schlimm.
• Simona (9/5): dieci e lode per qualità prezzo - tutto cuscini troppo molli
• Maryna (9/5): -
• David (4/5): - Restaurant food Bar and staff Parking TV did not work reported twice no response Location of TV in room dangerous Safety screen on balcony fell off was only propped Shame because a lot money spent on hotel since our last visit 4 years ago. But maintenance obviously a problem.
• svmae (9/5): - Fräscht hotell, kändes helt nyrenoverat. Trevligt rum med separat dusch o toalett. Samt bra balkong med kvällssol. Bra All inclusive! Men saknade lite bättre/roligare snacks än söta kakor. Visste inte något om Hersonissos, men hade förväntat mig bättre stränder.
• Bernadette (10/5): - L’emplacement RAS
• Ben (8/5): Good value, clean, good staff but don’t expect the ritz - Location was ok, close by to what you need, whole place was clean, staff friendly, food decent for the money Room was small which isn’t an issue , two singles pushed together for a couple isn’t ideal. Shower is very small and made quite a mess
• Buria (10/5): Toate au fost conform așteptărilor! -
• ulas (8/5): -
• tager (6/5): -
• Isabelle (10/5): Bra hotel med fint poolområde - Poolen, varierande mat i buffén, personalen var mycket vänlig. Stort och bra rum med terrass. Speciellt tack till Fred i restaurangen. Det luktade lite rök från ventilationen.
• Laiza (5/5): Het was goed - Het zwembad was heel mooi en vernieuwd, alleen een extra opstapje mag. Locatie was prima, op wandelafstand van het centrum Het eten was heel beperkt + badkamer was heel klein en geen douche bescherming waardoor badkamer helemaal nat was.
• Chloé (10/5): Superbe séjour cosy et proche de toutes commodités - La chambre est magnifique Les espaces sont propres Le personnel est souriant Proche de bars/restaurants/magasins Les lits séparés et le confort du lit
• מלול (9/5): -
• Laurent (8/5): - Heel vriendelijke personeel en proper hotel ,prijs kwaliteit zeer correcte De binnen plaats van het hotel was mooie
• Yarden (5/5): - מלון דיי ישן, המים עולים מהרצפה ברגע שמתקלחים או שוטפים ידיים, הוונטילטור בשירותים עושה רעש של גנרטור
• DOMINIQUE (7/5): - Personne, emplacement. l'hôtel a évacué toute la clientèle le vendredi soir sans aucune explication. Nous avons été relogés dans un hôtel mais pas avec la même prestation. Très déçu car il nous restait 5 nuits avant notre départ.
• Alessio (6/5): - Il servizio all inclusive prevedeva un servizio a buffet variegato durante tutto il soggiorno ed era squisito. Le aree comuni rinnovate e il personale gentile e premuroso. La camera e il bagno
• Francesca Maria (6/5): - La posizione che comunque non è così vicina al mare.. Buono il ristorante, anche se il menù è ripetitivo, scarsamente proposto menù a base di pesce, tutti 8 gg dei miei 9 gg di soggiorno servito merluzzo surgelato in umido e una sola sera c'era una sora di paeia con pasta (punte d'ago) al posto del riso. All inclusiv che negli orari intermedi proponeva soltanto bevande erogate da macchinette self service. Una sera ho richiesto uno spriz mi è stato detto che non era compreso nell All inclusiv ma comunque non mi è stato proposta nessuna alternativa che comunque c'era e vedevo che veniva servita abbondantemente a altri. Pulizia: lascia molto a desiderare, il letto veniva anche ricoperto tutti i giorni, i sanitari velocemente igienizzanti, il pavimento però sarà stato spazzato al massimo 2 volte in 9 gg, gli asciugamani dovevano essere sostituiti ogni 2 gg ma a noi sono stati sostituiti una sola volta. Quindi ni
• Jani (9/5): -
• Zoltán (10/5): Szívesen szállok meg itt legközelebb! - Saját medence. All inkluziv szolgáltatás bőséges. Közel a tengerpart és boltok. Nem volt ilyen.
• Nathalie (8/5): -
• Vanja (9/5): Amazing food, great location and pretty surroundings! - Great central location. Reasonably quiet in the evening. Food and drinks excellent every day. You can take lunch to the beach with you. Room small but reasonably comfortable. Lovely looking outside areas, restaurant, bar and swimming pool area very cosy and nice. Great value for money. Staff ia nice. Must say, 2 filipino guys in the restaurant are so hard working and synchronized. Very pleasant as well. Hotel for mainly younger people and couples. No kids really. Overall, a great place for a chill, relaxing, comfy stay. Too small shower cabin. No space to hang laundry to dry.
• Naira (6/5): -
• Andrey (8/5): Very good - Room was very old, bathroom needs urgent repair and innovation, was very uncomfortable! Shower damaged and shower room without door, water was leaking from the shower room on the floor.
• Hamada (10/5): Exceptional - Every thing was perfekt really and the location was very nice. The staf are so friendly and kind really i enjoy the time here in Crete. Thank's a lot Sergios Hotel ...till next time for sure☺😉😍 None
• Litchfield (5/5): Wouldn't stay again - Good location Bus stop outside and bars and resteraunts Comfy bed 3rd floor so no noise from bar Decent price Very tired room and bathroom Broken chairs on balcony Smelt of smoke Food boring same most days Only local drinks included at the times you were allowed them cocktails not nice too syrupy Small pool.
• Jj (8/5): Very good -
• Elke (4/5): - Da wir im Vorjahr bereits in diesem Hotel Gäste waren, kann ich einen guten Vergleich ziehen. Leider zum Negativen. Wir haben in diesem Jahr, trotz weniger Übernachtungen extrem viel mehr zahlen müssen. Was es uns auch wert gewesen wäre... Allerdings waren wir von fast allem enttäuscht. Wir wurden in ein Zimmer im Eg verfrachtet, welches widerlich
• Isabella (4/5): Delusione all'arrivo! - Esperienza molto deludente, in quanto arrivati in hotel in piena notte (erano circa le 2 di notte a causa di un ritardo del nostro aereo Ryanair da Salonicco), abbiamo appreso che "la nostra stanza aveva avuto dei problemi a livello idraulico" e quindi che eravamo stati trasferiti in un altro hotel della stessa compagnia in quanto erano pieni. Secondo loro l'hotel in cui abbiamo soggiornato era della stessa categoria, ma a giudicare da quel poco che abbiamo visto e dalle foto presenti sui siti, sembrava di categoria inferiore.
• Szabolcs (10/5): Better than last year. One of the few hotels that got better after a year. - Big rooms, great food and variety.
• Oscar A (10/5): - Excelente buffet breakfastband dinero, prívate parking, food restaurant, cocktails and pool
• Melissa (10/5): - We had a fabulous time. The staff was so helpful and friendly. The staff really made the stay great. The food and services were really good. The room could have been cleaner, floor wasn't swept, found used qtips in the bathroom. Shower wall was loose. The rest of the hotel waa gorgeous. Would have liked hotel shuttle from airport.
• Ovieni (9/5): Excellent service, very tasty and healthy meals and perfect location. - The staff were excellent and friendly. They were so considerate towards my toddler who feel ill during out trip. The meals were so tasty and healthy. My toddler kept dancing at meal times. They staff made us feel very welcomed The bathrooms could use an upgrade. The shower head and taps were worn out
• Ashley (10/5): Exceptional - Perfect location, helpful and friendly staff, clean and well organized, second stay at this hotel and will definitely return. Leaving 😂
• Liene (7/5): Good -
• Bianca (9/5): Superb -
• Ivaylo (10/5): See you again. Keep up the good service! - Kind and warm welcoming by Areg. Excellent service. A large room with comfy beds and a big terrace. Abundant food every day. A street to the promenade. 15-20 minutes walk to Star beach. Close to KTEL bus stops to/from the airport. Happy to share screencast on Samsung smart tv in the room. None
• Krystsina (10/5): Exceptional - Everything was perfect! Will come back for sure!
• Michael (8/5): - Das Hotelzimmer ist bezogen auf die Dusche eine Katastrophe. Das Wasser läuft ungehindert in das gesamte Badezimmer. Die Dusche ist einfach in einem zu kleinem Badezimmer. Noch nie so eine komische Installation gesehen. Das Essen war ansich ganz gut. Die Auswahl eher verbesserungswürdig. Einheimische Speisen hätte ich schon erwartet, vorallem aber eine anständige Auswahl an Fisch. Getränke wie meist üblich Sirup. Der Pool war ganz ok aber leider etwas klein. Die Liegen waren schon vor 10Uhr belegt, obwohl es laut Hausordnung nicht erlaubt ist. Kontrollen würden sich es anbieten. Ich würde das Hotel wohl nicht mehr nutzen und lieber etwas mehr Geld ausgeben.
• Martin (8/5): Very good - Let's start with the elephant in the house... the food. It was tremendous. Not only that, but the facillity was beautifully designed. Everything from the starters to the deserts was well crafted and seriously delicious. The room we stayed in was older but really well kept and quiet. It seems like the whole hotel is being rebuilt from the inside so this paragraph will just be a statement from the past when you visit in the future. The staff are really friendly and well mannered. They always lent a hand with tips on where to go, calling a cab etc. The location is perfect, situated on the main street and close to the beaches. As a whole, the experience was quite pleasant for the money we paid. Nothing serious but at some point the restaurant gets crowded with people and some tables are hard to find. In their place I would add more tables.
• Shaun (3/5): Bearable!!!!(just) - The staff were hard working and very polite. The food was good The rooms were small and dated, the bathroom smelled that bad we had to keep the door shut at all times. The air con was shocking, plus there was no air con in the public areas of the hotel. The restaurant was not big enough for how many guests the hotel can house. The pool area is filthy, the pool warm and mouldy. If you are a group of teenagers looking for somewhere cheap and cheerful then this is the place for you!!!
• Per (6/5): - I annonsen stod det 150m till stranden, lät ju bra. Men vid stranden där fick man inte bada, tillhörde hotellen som låg vid stranden. Det fanns en allmän strand några km bort, för långt att gå, hotellet hade ingen egen strand vilket man trodde när man läste annonsen om hotellet. Maten ok. Stegen ner i poolen hade alldeles för stort avstånd mellan stegen vilket gjorde det svårt att ta sig upp från poolen. Tack för mig
• Torben (10/5): - Veldig hyggelig sted. Sentralt, god service, rent og pent.
• Pohjola (9/5): Superb - Very good aircondition in the room, excellent customer service, good variety of all inclusice drinks, the food was good and lots of variety to choose from. The common areas were clean and nice to hang around in. The room was clean and had good lighting. We enjoyed our stay at this hotel and would rec Wifi was often slow or didn’t work and the room’s balcony was small/cramed
• Masa (10/5): Exceptional -
• Mikkel (9/5): Superb - Luigi is the best
• Bijaya (9/5): Perfect stay for discovering creta - The staff are really nice and the food was better than expected, a lot of choice and they did the main space new so it’s really nice there. Some of the client can be very loud … but that’s not a problem of the hotel
• Elke (8/5): - Preis Leistung Top Einfaches Hotel mit abgewohnten Zimmern. Leider nicht sehr sauber und sehr unfreundliches Reinigungspersonal. Personal an der Rezeption super freundlich und bemüht alle Wünsche zu erfüllen. Das Essen war für uns ein Highlight. Jeden Tag frisch und sehr abwechslungsreich. Das Barpersonal war mega. Luigi in der Mainbar ist ein Unikum. Lage ist super zentral. Mit dem Mietwagen haben wir ca 20 Minuten zum Hotel gebraucht.
• Neil (8/5): Very good - Lovely dining area which looks like it had been recently renovated and a good selection of food on offer, free car parking at the back of the hotel, room was spacious, good air conditioning, pool area was a great place to unwind/cool off No shower curtain/screen so it meant water went all over the bathroom floor when showering, a few inconsiderate loud guests obviously just there to abuse the all inclusive who would play their own music at the pool area and act a bit disruptive when others are trying to relax, the cocktails on all inclusive are rather disappointing really just cheap spirit and mixer
• Davide (10/5): Outstanding - I want to praise the waitresses Dimitra and Christina for the excellent service provided during our stay. The position is perfect, in the centre of the town and also very close from some nice beaches. There are supermarkets next to the hotel. The food is extremely good. My suggestion is to travel by public transport, you can reach the hotel using the bus from the airport.
• Kristaps (8/5): Very good -
• Chris (9/5): Warm helpful welcome. -
• Kiranjit (10/5): Exceptional - We enjoyed our stay the location is perfect right in the middle of town and the beach was 3 min walk across the road. Staff were attentive and helpful and make you feel welcome they all made our stay special, the entertainment nights were great fun.
• Danijela (10/5): Very nice accommodation - Very nice, clean, comfortable accommodation. Everyone is very friendly and strives for your well-being. On our anniversary, we got champagne, water and fruit. We were very pleasantly surprised. Very tasty and quality food. The hotel could have 4*. Very friendly and attentive receptionist.
• Ilian (8/5): Very good -
• Marie (8/5): - Hôtel très bien situé, à 3 mins du bord de mer et des differents bars et restaurants. Ne pas s'attendre à une chambre luxueuse et spacieuse mais correct pour le prix. Petit bémol, certainement un souci avec l'eau chaude. Un séjour mémorable
• Cristina (10/5): 18 nights on a gastronomic experience in Hersonissos - Great buffet for sweets! Great salad bar. Very nice food, in general. Different nights like Italian, Cretan, live music. Great personnel! Wifi need improvement. Bad smell from outside that could be felt in the balconies each day. Only 1 key card in the room which make the whole stay uncomfortable. Very bad plumbing in the bathroom, with bad smell, just like it is mentioned in all the reviews. Church atmosphere in the outside bar- personnel not allowed to put the music a bit louder than sleeping mode which is always on.
• John (8/5): Nice hotel,great value for money, would book again - Location and value for money As it was the end of the tourist season the hotel was low on food and drinks
• Netokvina (10/5): Exceptional - Very nice and clean Hotel. Very nice food, friendly staff, good location! Very happy with my choice! I recommend it! Nothing, was everything ok!
• Jenny (5/5): We didn't like the rooms at the hotel - The location of the hotel is great, about 5-10 minutes from the beach. The service was good and nice,. We liked the billiard table We didn't like the room, it's preety old and a bit ruined and the smell in the room is bad, no table for laptop. Tried to switch to a different room but they were pretty much the same. The pool is old and small. The breakfast was not so much also :(
• Cristina (10/5): Exceptional - Room was big and cleaned daily. Food was simply amazing, indeed as described by hotel management and other guests! I expected to be good from the reviews but it exceeded my expectations! Personnel as well, one better than another! Aggelos, Viktoria, Katerina, Maria and Mr Nikos made our stay unforgettable because without them the experience would not be the same! Luigi from front bar amazing as well, although we didnt go in that bar too many nights as its a very small place and we are smokers, meaning we had to sit on the stairs of the hotel for a cigarette, which we dislike so we preferred the 'pool bar', with open area. Maria from reception was also very nice, with a nothing is too much for the client attitude. We stayed for 18 nights and we left 3 days before the hotel was going to close down. In 18 nights, although it was end of the season we had 2 nights with entertainment: one with a lovely singer and another Cretan night with dances as well. Value for money: outstanding! I would definitely return with great pleasure if any of these people will still work there. Just like other people who stayed there I can say we disliked the plumbing in the bathroom, which was not ok, making the floor being wet all the time and a bad smell also. Great balcony but the smell from I don't know what (dish washing or cooking etc) was really horrible, making it very hard to sit in the balcony in the day time for more than 1 cigarette. Claustrophobic elevators..., for sure just like other many guests we did not like them either. Lack of emergency evacuation instructions is first time I encountered in a hotel as well as floors with stairs, while you expect a straight surface on a floor. The fact that we had only 1 key room was extremely bad because it made us feel uncomfortable. Reception are 24 hours and they took any of us up any time the other one was sleeping in the room but still we felt very uncomfortable to ask it. This is a must in terms of hotel upgrade, its a basic of comfort to be able to enter your room anytime. Pool bar without a full time bar tender. Clients had to wait for the waiters, which do everything including cleaning to see them on the bar so they could have a drink. Also, the dead atmosphere of the pool bar compared with the front bar. Since all inclusive is until 23.00 and until that time even by the law its allowed to have loud music this should be the case. Clients don't come just to eat and sleep in a hotel. After dinner clients expect to have some fun if they stay in the hotel, not to stay like in a church with very low music and without atmosphere...This is something management should look into for improvement from next year (we were locals so for us is very easy to go back anytime but other people travel from other continents...they deserve more).
• Hedy (10/5): Super! - This is the second time we spent our wonderful vacation in your hotel. Fantastic breakfast and dinner (big thanks to the kitchen staff). Very friendly and welcoming staff, great entertainment programs, clean rooms. I highly recommend this hotel! Special warm greetings to Nikos!:-) Everything was perfect!
• Marionette101 (8/5): Very good value - All inclusive food choice was good and tasty, friendly and efficient staff. Well located, comfortable room. Small pool to refresh. Very thin walls, you can hear everything Music at the restaurant terrace area too loud until midnight cannot sleep.
• David (1/5): Bad - Not bad value. Food OK but not very Greek. Very kind mature gentlemen in restaurant I think his name was Niko, always smiling. Advertised as wheelchair friendly on that basis booked. There is a ramp to enter the hotel but it is far to steep to use, more like a draymans ramp. There are no hand rails at the steps entering the building. There is a lack of hand rails at steps in the hotel. It is not possible to access the pool area in a wheelchair. The bathroom is very small with door not opening fully as it hits the shower tray. The toilet almost touches the shower. The drain cover is loose. Missing tiles at lift. Hole place tried and lacking in maintenance. When I mentioned to a member of staff about the bathroom I was told 'that what's what they're all like'.
• Anonymous (10/5): Exceptional -
• Ginetta (8/5): Sergios - Great as a couple, helpful and friendly staff that created a lovely social atmosphere
• Milica (8/5): Very good -
• Agne (9/5): Tasty food, friendly staff. - Amazing food, so much choice always fresh fruit and veggies. We were all very very happy with the food. Pool area is small but clean and cozy. All inclusive is amazing. One of the most friendly staff I have ever came across in the hotel. Particularly a woman named Katerina. All inclusive cocktails were too sweet so much syrup in the mixers. What made it taste better was adding some soda water.
• George (10/5): Excellent location, fantastic food and staff, that’s why we keep returning - Excellent location Bathroom needs to be remodeled
• Joseph (6/5): Pleasant -
• Sandra (9/5): Superb - Highly recommended for a 3 star hotel. Perfect location and very friendly staff.
• Zacharoulis (10/5): Highly recommended!!! - We had amazing and relaxing holidays!!! Very clean room with comfortable mattress for good sleep,hot water all the time and very good food!!! Very helpful staff with great service!!! The location is very central!!! Thank you for your hospitality we hope to come back!
• Kumnova (7/5): Good location easy to connect other places or beaches from there - The location was really good . And the staff was very friendly . I didnt like that cleaning the room and changing the towels was every three days . So it was a bad thing .
• Kumnova (7/5): Nice stay with nice place to connect other places and beaches through bus - Location and friendly staff Room service changing towels every three days .
• Adriana (10/5): Exceptional - Great time, too bad it passed by too fast! The hotel was good, the personal was great, the food was amaaaaazing. The variety of food, the taste of it, we were amazed. We had a great time, I would always recommend this location to my friends and i I would come back anytime here, if I would choose Greece! Thank you, Sergios Hotel!!!
• Danijel30 (9/5): Superb - Food, same every day. It spins in a circle.
• Regina (10/5): Wonderful experience 🤗, thank you all in hotel Sergios. - Great stay, very close to the sea, we enjoyed delicious food, very frienfly and kind staff. Noise from the street in one of our rooms.
• Pratik (10/5): Exceptional - One of the best all inclusive hotel in Creta. Food is very tasty. Nothing
• Anonymous (10/5): Exceptional vacation spot can’t wait to come back - Excellent location with plenty of restaurants and shopping. Plus tours. Couldn’t exchange towels daily
• Pratik (10/5): One of the best hotel in Creta - Food is excellent but should include more variety in breakfast. Overall food is very tasty and highly recommended! Nothing
• Gabriela (10/5): Amazing hotel for your holiday! - We loved everything About this hotel. The staff is so nice and helpful, they did everything they could to make us feel welcomed and comfotable. Food was amazing, great quality, variety, great drinks! You can use you all inclusive package from the moment you come to hotel. It was even more beautiful than in the pictures. Rocky beach was just 3 minutes from the hotel and there was a big beautiful sandy beach 12-15 minutes by foot from the hotel, ideal for kids. Nothing
• Michal (10/5): We’ve had a great holiday and the hotel was really impressive. - Great time, really good hotel. Food was delicious and fresh, also always plenty to choose from. The staff is friendly and helpful, really can’t say a bad word. Cleanliness on a high level. Highly recommended! I think pool towels should be a part of the rooms facilities.

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