Hotel El Dorado
Location: Av. Colombia No 1A-25 , San Andrés, co
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Hotel El Dorado offers a range of luxurious amenities to make your stay unforgettable. Enjoy a refreshing swim in the pool, dine in style at the on-site restaurant, and dance the night away at the disco.
Comfortable Rooms
The rooms at El Dorado hotel are designed for comfort and style. With free Wi-Fi, flat-screen TVs, and air conditioning, you can relax in a cozy atmosphere after a day of exploring San Andres Island.
Entertainment and Relaxation
From sun loungers by the pool to exciting night shows and relaxing massage sessions, Hotel El Dorado provides entertainment and relaxation options for all guests. Don't miss out on the fun in the games room or the opportunity to book exciting excursions at the tour desk.
Book now for an unforgettable stay at Hotel El Dorado in San Andres Island!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Massage services
- Non-smoking throughout
- Board games/puzzles
- Kids' outdoor play equipment
- Evening entertainment
- Public Bath
- Entertainment staff
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Broadcast Live sport events
- Aerobics
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Playground on site
- Pool sun loungers
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
Rooms Available
-
Standard Triple Room with Sea View
The spacious triple room provides air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom featuring a shower.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
-
Family Room, Beach View
2 Double Beds OR 4 Twin Beds
Overlooking the ocean
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Laptop workspace, safe, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Standard Double Room, Beach View
1 Double Bed OR 2 Twin Beds
Overlooking the ocean
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Laptop workspace, safe, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Family Room with Sea View
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
-
Superior Double Room
The double room features a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
-
Standard Single Room With Sea View
This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
-
Single Room With Garden View
The single room provides a safe deposit box, a tiled floor, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with satellite channels, a minibar, a coffee machine, a wardrobe as well as garden views. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
-
Double Room with Garden View
Features flat-screen TV, air conditioning, and private bathroom.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
-
Standard Triple Room with Garden View
The triple room includes a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as garden views.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
-
Family Room with Garden View
The family room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as garden views.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
-
Standard Double or Twin Room with Sea View
The spacious twin/double room offers air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom featuring a shower.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Private bathroom
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
Guest Reviews
- JUAN CARLOS (9/5): Gracias! - Habitacion muy comoda, con lo necesario para una buena estadia, la vista de espectacular, la comida Excelente. 🫶
- Vivian (8/5): -
- Constanza (10/5): - La atención del personal fue excelente La zona es muy ruidosa, afuera hacen joda todo el tiempo y nosotras estábamos en una habitación con vista al mar, re linda pero ruidosa
- edward enrique (5/5): Comida mala no vale la pena pagar el todo incluido - La comida es. La misma todos los dias. No vale la pena pagar. El todo incluido. La comida es repetitiva y de mal sabor todos los días llegan los huevos con cáscara es horrible y el haga sabe fatal la que dan en el hotel. Y no ponen hielo en ningún lado. La comida mala y repetitivo (carcasa de huevo siempre) La atención por parte de algunos
- Pia (7/5): - Me hospede en la parte nueva del hotel, que es muy muy linda. La habitacion super amplia, con vista al mar que es alucinante, y la cama super comoda! Cuentan con agua caliente en duchas. Y la ubicacion del hotel es inmejorable. Pero de todas maneras relacion precio calidad, contemplando el valor que pagas porque es un "All inclusive", las comidas me parecieron bien tirando a mal, muy basico y poca variedad. De bebidas no tenes gaseosas, solo agua y jugos/batidos, o bien tragos clasicos con alcohol. Pero insisto es raro que en un all inclusive, no te den Coca cola. La barra de tragos tambien nos parecio que le faltaba un poco, no salian muy ricos los tragos. El lugar esta bien, pero podria estar muchisimo mejor si ajustan un par de cosas.
- Luca (9/5): -
- BLANCA (7/5): -
- Yudermys (9/5): -
- CARLOS (9/5): Descanso , sol y playa... - Ubicacion, cercania a playa y centro. Falta de sillas y reposeras para playa ( pileta OK )
- Amanda (9/5): - La atención,.la comida y la ubicación El ruido en la habitación con vista al mar, las noches fueron muy complicadas, poco descanso
- Jenny natalia (9/5): -
- milagros Johana (10/5): -
- Juan (6/5): regular - Ubicacion Hotel bueno pero todo el tiempo te apuran en las comidas en los desayunos. No cumplio mis expetativas de un lugar tranquilo.
- Michael (4/5): He pagado por un hotel 4 estrellas pero este parece 2 estrellas, creo q está muy sobrevalorado - Ubicación Comida ruido falta renovarlo
- Andrés Felipe (10/5): Un lindo viaje - La ubicación es genial A veces algunos meseros hacin las cosas de mala gana
- Mica (5/5): Estuvo bien pero podría haber estado mejor - El lugar, la ubicación, el personal de recepción y los chicos que ayudan El personal del restaurante, la falta de insumos (alimentos), la demora en reposición y escasa variedad de comidas, tardanza en la entrega de bebidas, el agua fría al bañarse. Había un restaurante en reparación del cual no se nos notificó con anticipación
- Sebastian (7/5): - Ubicación y habitación que nos toco (hay otras muy malas). El personal muy atento La comida no vale la pena
- ZAMBRANO POSSO (8/5): -
- Juan Ignacio (9/5): Es el lugar para descansar, comer bien, y disfrutar cada minuto - Ubicación, atención y servicios Deberían mejorar el agua caliente de las duchas después de las 18:00 hs
- Karol (9/5): Calidad - La atención en general. Ubicación maravillosa La atención no era tan personalizada . En relación a solicitudes extras
- Yohanna (5/5): Muy costoso para su oferta, un menú BÁSICO - La ubicación excelente y la habitación linda con vista al mar . Tienen un comedor improvisado el cual no da abasto para tantos turistas, tienen un solo baño para mujeres en el área de comedor y piscina el cual no es suficiente y ademas fuera de servicio, en tres días no me facilitaron elementos básicos de aseo como shampo , acondicionador y jabón.
- Blanca (9/5): -
- Leonardo (6/5): Pelo preço que pagamos, esperávamos mais do serviço do hotel. - Localização era boa e a vista do apartamento maravilhosa. Os recepcionistas foram bastante atenciosos e educados. Cerveja servida quente. Atendimento no salão e restaurantes da piscina demorados, principalmente para recolher pratos na mesa e levar talheres. Na saída tive que carregar todas as malas, pois não disponibilizaram ninguém para retirá-las do quarto.
- timothy (1/5): Bad first impression, and no consideration or refund from our prepayment when we checked out early - The location is great, and the lobby is pleasant. The bell staff were very friendly. I booked an ocean view room with 1 queen bed. The room we were given was on a low floor in the old section of the hotel. There was barely an ocean view, and there were 3 beds in the room with very little room to move around. The room was in a terrible state and needed many repairs. The wallpaper was peeling, outlets were hanging from the wall, there was little in the way of furnishings or finish, and there was no drinkable water in the room. It was an awful first night.
- natalia (9/5): buena experiencia - La habitación era amplia Había olor a humedad
- NIETO (8/5): - Muy buena ubicación, cerca de todo. Las habitaciones amplias, cómodas y bien equipadas. La pileta muy linda La comida y mala organización a la hora de la misma, pocas cantidades, la gente se abalanzaba rápido a servirse. No respetaban horarios ya que más de media hora antes de que acabara el servicio de almuerzo cena o desayuno ya dejaban de reponer comida
- Antonela (5/5): Le pusimos buena onda para pasar una estadía buena con mi familia pero sentimos que nos estafaron ya que pagamos 2.400 d - La cercanía a la playa. La habitación en la torre nueva. El Hotel tiene dos torres! Primero nos dieron una habitación en una torre antigua, que estaba bastante deteriorada y al reclamar que las fotos que muestra booking no eran similares a la realidad al manifestar mi intención de cancelar la reserva recien ahi nos cambiaron de habitación! El All inclusive que ofrecen no es real. El buffet no es internacional. Tampoco es similar a lo que muestra Las fotos, es resto de las instalaciones son pasables! Pero pagamos 5.400 usd aprox por un servicio mucho menor. Con 3000 podríamos haber alquilado otro hotel más lejos de la playa pero con mejores prestaciones. NO ES RECOMENDABLE EL ALL INCLUSIVE perdimos 2.400 usd aprox en eso y tuvimos que almorzar y cenar en restaurantes.
- diaz garcia (7/5): Decepción - El show que hacen y que puedes disfrutar los demás hoteles de la cadena y el personal muy amables y atentos El cierre de piscina muy temprano .la comida muy básica esperabamos una comida mas lujosa acorde con el precio.al igual que la habitación también demasiado simple
- Camargo (10/5): - La buena atención, la alimentación y las playas cercanas
- Santiago (10/5): Muy bien ubicado, tiene las playas y tiendas cerca, limpio, tiene buena vista en el edificio nuevo - La ubicación Que el costo varió al valor que reserve al momento de cancelar
- Montoya (7/5): - Las instalaciones del lobby, las habitaciones, la ubicación Realmente la alimentación relación precio es muy mala, no hay variedad, los snacks muy malos, esta muy sobre valorado como hotel all Inclusive. Si se debe hacer caso a los comentarios que han hecho otros huéspedes referente a la alimentación para tomar la decisión de reservar.
- ANGEL (8/5): -
- Cassano (7/5): - o quarto e otimo sensacional, a vista e localizacao sao perfeitas. Proximo de tudo e muito facil acesso. recomendo o hotel pela localizacao e pelo otimo quarto que possuem, chuveiro, cama tv tudo de otima qualidade o all inclusive é pessimo, as comidas pessimas o cafe da manha tem nota 5/10 agora o almoco e jantar 2/10 eu preferi comer fora do que comer la, pela hotel, quarto e loalizacao super vale a pena, agora pelo all inclusive, de jeito nenhum
- Angela Morato (7/5): - La comida es deliciosa, el personal es excepcional Falta mejorar un poco el aseo
- marleny (2/5): Nos dieron la habitación en alojamiento viejo - La atención La piscina sucia las comidas recalentadas la ensalada vinagre
- Audel (10/5): -
- angel (8/5): -
- Leonela (1/5): - Son muy ladrones
- Isabella (5/5): - Location, food, front desk staff Bar and restaurant staff they have bad customer service
- federica (6/5): -
- Bárbara (7/5): Básica - Muito bem localizada, facilidade de acesso à praia, recepção gentil e prestativa. O barman era muito simpático e trabalha duro sozinho para atender a todos. Chuveiro não funciona, com pouca água e ainda gelada. Instalações muito antigas e precisando de manutenção. Custo benefício ruim.
- Alma Micaela (10/5): -
- Juliana (10/5): Hospedagem maravilhosa - Amamos a vista do quarto, maravilhosa, excelente localização pertinho de tudo, funcionários super receptivos e simpáticos, quarto amplo e confortável, limpeza impecável ! Comida um pouco repetitiva e poucas variedades no café da manhã !
- Douglas Acosta (9/5): Nice place to stay a few days - The room has excellent views of the beach and you can see the sunrise, has a little balcony where you can sit and enjoy the views. The beach was across the street (which is pedestrian only) and have plenty of options to eat or drink, nevertheless the food and drinks (and snacks) at the hotel restaurant were good enough so we had very few cravings to eat out. Eventhough the windows has noise insulation, you could hear some of the party on the street. Because of staying in the "newest" part of the hotel, wifi service was not available in the room, it was available on the public areas only (lobby, restaurant)
- Juliana (9/5): Bom custo benefício para viagem em família - Camas super confortáveis e chuveiro quentinho! Quarto de frente para o mar, numa região super badalada à noite, mas sem nenhum barulho, varanda vedava perfeitamente e dormimos super tranquilos! Funcionarios simpáticos e comida boa. Mobília um pouco antiga, do quarto e banheiro, assim como de todo o hotel. Os lanches poderiam ser melhores, assim como a oferta de vinhos e espumantes.
- Patricia (10/5): -
- Eliana (6/5): - Cama, mesa y nevera viejas y feas
- Stefany (4/5): - Stayed here for 5 days 4 nights in the new section. The room was new and the only positive I can give.
- Gustavo (4/5): Disappointing - The beds,,, very comfortable. The room was clean and beautiful. The tower where we stayed, is obviously new and didn't have soap or shampoo dispenser. After asking, they gave us bottles of body wash! The food was awful,, the only saving grace was the day, they served fried fish, other than that it was not worth it. The service from the restaurant's help was bad,, bad,, they were only two older ladies who seemed to care. The one older lady making the omelets or eggs and the other older lady at the entrance of the restaurant. The rest of the staff needs to be re- trained or fired. There were just bullshit among each other and the dishes piling up and they did not pick them up. Ypu had to ask for EVERYTHING. Even if they saw u sitting at a table, if u did not ask for utensils, u had to get them urself And the bar,,, lots of cheap alcohol, and no substance,,, like just to get you drunk and be done with u. The surrounding areas of the hotel are in deplorable conditions, with open sewers, smelly and disgusting environmental issues,,, a real health risk. Needles to say... not a goid trip,,, not the island,,,, not the hotel. We can do better and for less money in DR or Mexico!!!!
- Anderson (6/5): - A estadia foi boa...mas nada de excepcional... Sistema de tudo incluso achei fraco... Bar com bebidas tipos limitados e um tipo de cerveja só... Restaurante com pouca variedade... Muito curry, coentro e picante...sem variedade de carnes ou frutos do mar... Tudo do mesmo gosto ...Não compensa se hospedar com ALL inclusive... Muitas opções de restaurantes na região. No geral apenas bom, com uma vista incrível do mar ... Mas fica esperto que se não gosta de música ou a energia do Caribe terá dificuldade em dormir.
- Caroline (7/5): Ok - The view from the room comfortable bed . Gemma on reception was so helpful, they are very lucky to have her Picture on website looked like it was directly on the beach , it’s now the noise outside was so loud from bars
- Michael (8/5): Look no further this place has got it all the pool the beach and relaxation. - Perfectly Location right on the beach Close to everything shopping and restaurants. There is live shows every night all meals and drinks included. Staff is really friendly even though I can’t speak Spanish Highly recommend this property Not a big deal At night the music from the streets are loud with people celebrating dancing having fun stops around 2am is all i can say no biggie
- Sean (9/5): Superb -
- Samuel De jesus Murillo (10/5): - No hot water in my room
- Peter (5/5): I would try somewhere else next time - The beach was very near. The breakfast was OK. All food and most drinks were included in the price No internet/wifi. The food was buffet and was therefore just about OK. This is not a cheap San Andres Hotel but there was no value for money for sure
- Arad (4/5): - It’s an old property, no hot water for all the days staying there they said all the rooms don’t have hot water, no insulation and it’s in front of the main walking street people were singing and playing loud music until 4am. I normally don’t mind noise but this was really loud
- DANNY (10/5): - Nice hotel. Attention and serices 5stars.. wifi was under construction but still was enough to satisfy my needs.. location was the best, the better center of all hotels.. beach front.
- Renato (10/5): Exceptional -
- Maricel (5/5): Passable - the location The hotel never has hot water for bathing, there was very little variety of food in the buffet, some of the stuff was unpleasant to serve.
- Jason (10/5): Exceptional -
- Tony (10/5): Exceptional - Great service and price Noise at night loud music outside until 5 am
- Lucas (9/5): In general, very good, can improve in some facilities - The location and the employees Need to invest at some of the facilities, seems to be kind of old
- Mario (10/5): Exceptional -
- Luis (9/5): Superb - Maybe is necessary a dry machine on the room and check the soap for the bathroom due to in this case it was run out
- Jaime (6/5): - The property is outdated. No hot water and the food was not good.
- Olimpio (8/5): - Não tinha agua quente no chuveiro, e o WIFI não pega no quarto, e pedimos pra lavar algumas roupas e vieram tudo trocadas por de outros hospedes, quando solicitado para que resolvessem alguns desses problemas falaram que em 5 minutos iriam ao quarto e nem se quer apareceram.
- Charles (3/5): overpriced, old hotel that was not clean and had mediocre food. you can stay in a breathtaking 5 star hotel resort lik - the view was spectacular and central to all of the activity. this hotel is very old, not clean, food mediocre. way overpriced.
- Frank (4/5): good location not great property - great location old dirty. no hot water. notified staff they didn’t do anything. food is buffet style and dirty. we didn’t eat there. many options outside hotel
- Veronica (6/5): - The view from the room was beautiful.
- Felipe (10/5): Great to have some rest and enjoy a vacation!! - Great location! Near to everything!!
- Felipe (10/5): Perfect and great value!! - Great location. Close to everything. Great food and perfect to have some rest!!!
- Lyda (8/5): Very good -
- Nicole (10/5): Exceptional - Location N/a
- ssY6366LB (2/5): Do not book this hotel / no se quede - Wifi barely works & you can only access in the restaurant. Rooms aren’t cleaned well & even if you have a do not disturb sign they come into your room. The safes don’t worked either. Do not book your stay here. El Wi-Fi casi no trabaja y solamente lo pueden usar en el restaurante y de si pones que no entren al cuarto todavía entran. La caja fuerte tampoco trabajo no se queden acá!
- Natalia (6/5): - El aseo es muy regular, esperaba mucho más de este hotel
- James (6/5): No wifi in room. Very comfortable. - No wifi in rooms. Lobby only. No free massage. Rooms are very comfortable and housekeeping is amazing.
- Steven William (6/5): - The hotel was very outdated but clean. The staff were super friendly and helpful. The food service was ok. If you want to be right on Spratt Bight beach it was right there but the beach is very crowded and the hotel is in a very noisy area especially at night time.
- Verified traveler (8/5): - Everything was great, except a couple of issues in our rooms. On one the light kept going on an off all night and the window didn't lock... and the other one the light stopped working but they fixed it. Also no wifi inside the rooms. Service 10/10, clean and great location.
- Sergio (10/5): - Place is near to the beach and the service is excellent.
- jacqueline (8/5): - Great location,hotel needs updates,but beds are clean and confy,food is average,kind of expensive for quality but san andres is expensive
- V2363ZVpauls (6/5): Overall not a bad place it has it ups and downs - OK overall not a bad place to stay here are the good points 1. Great location 2. A/C works 3. food ok not great just ok no variety rice,fish,pork or chicken and 8 different variations of flan for dessert 4.Rooms clean Cons 1. No wifi in rooms or even in hallway toward back room have to go to pool area for wifi 2. Food service not impressive they have 1 person serving 2 buffet lines and at times also is the bartender. 3. No toilet paper they ran out and gave a look like it is not their problem they had to go into an empty room and take their paper. (hotels should not run out of toilet paper)on last day bar service was horrible like they know you were checking out and they didnt want to give you anymore drinks Son waiting for a soda for 20 minutes they took care of other guests drinks and ignored my son totally and never got him a soda on check out day 4. Check out day they did let us stay in a room longer due to late flight but and we were gathering our things they came in room and shut off a/c while we were still in there. Overall not bad but will not stay again based on treatment to son on last day 4.
- Isabel (10/5): Super recomendado! - Excelente descanso, todos hicieron nuestra estancia muy amena, instalaciones adecuadas, empleados muy atentos, muy recomendado, buena relación precio-calidad
- William (10/5): - Excelente servicio y vistas amé este hotel y las habitaciones bastante buenas y limpias
- Franco (4/5): - No me gusto que no tenía acceso para coches de bebés o personas en silla de ruedas no había una rampa. La comida desagradable.
- vickitagibson (8/5): Nice but Loud! - We stayed on this hotel in Jan 2020. We booked a room with an ocean view which was very good, however the hotel is located in a popular place and people gather outside with music until 3 or 4 in the morning. If you are a heavy sleeper you’ll be fine, if not, maybe ask for the other rooms (I think they are smaller but it’s possible that they are quieter) Services include breakfast, lunch, dinner, snacks and the open bar. As a Gluten Intolerant I was afraid I could not eat, or that I would end up having salads only. The food is varied and there was an option I could eat (except for desserts). The waiters, barman, people at the front desk and all other employees were very nice and always on top of any need you might have. Negatives: wifi does not reach the room we stayed at.
- Lhes89 (8/5): Pleasant stay, good service. - We stayed at El Dorado for 1 night. Positives: Customer service, room was spacious and clean, show was entertaining, food was ok. Negatives: No wifi in room (4th floor). Overall a pleasant stay and would recommend this hotel.
- David (8/5): Godt placeret hotel i middelklassen - Rigtig god lokation lige ved stranden og midt i byen, det betyder også der om natten er en del larm. Animation teamet laver hver aften rigtig gode og interessante shows, klart bedre end forventet. Restauranten har en lille buffet med mad af ok kvalitet. Ud på aftenen er flere fade dog tomme og ingen borde med rene glas eller service.
- Patricia (10/5): Além do esperado! - Apesar do wifi não pegar no último dia (mas no calçadão à frente há grátis) e do chuveiro não esquentar no 1o (mas logo resolvido), de resto foi tudo perfeito!!! Fui com receio pelas inúmeras reclamações... Mas q nada! Me surpreendeu!!! Comida farta e com variedade o suficiente e reposta com prontidão tanto nas 3 principais refeições como tb nos 2 snacks oferecidos. Bebida tb à vontade! Funcionários super atenciosos, sem exceção. Ótima localização, bem no calçadão principal (mas o barulho vai até tarde da noite... mas como já sabia, nem me estressei) onde há wifi gratuito caso precise e perto de tudo, aluguel de carrinho, compra de passeio e em frente à praia. Me hospedaria novamente com certeza!!!
- Verified traveler (4/5): - This place it’s outdated, for the amount I paid I expected a room with a view but no, they gave us a little room with. 2 beds and out neighbors were very loud, food was disappointed no flavor and reheated food.. however people was nice that’s the only reason I didn’t leave it’s just sad how that hotel has potential but it’s just a bid disappointment
- Nicorodren (10/5): Gold! - Hotel El Dorado has an amazing client service. The staff are great, they will help you out whenever you need them! The buffet is always good and the pool is quite nice. The best part of this hotel is that its literally in from of the beach and in the middle of the plaza where all the action happens.
- Karla (2/5): HOTEL HORRIBLE Y CARISIMO NO LO RECOMIENDO - Es un hotel Demasiado CARO les resumiré mi estadía desde que llega al hotel la fachada esta completamente destruida como que un huracán le hubiera pasado las personas de recepción antipáticas y cuando llegamos a la habitación tenia un mal olor a mal secado las habitaciones están viejas la puerta que abre la terraza no servia no cerraba tiene unas cortinas de muy baja calidad en realidad me sentía decepcionada ya que pague $300 dollares por noche y no los vale e estado en hoteles muchos mas bajo de precio y mil veces mejor, al baño no ponen nada mas que unos jabones de muy poca calidad y el ultimo día que nos tocaba venirnos nos quedamos con el grifo de la regadera en la mano todo se esta cayendo en ese hotel en realidad se nota que los dueños no están invirtiendo en la infraestructura de acá a un año este hotel no servirá para nada . Al momento de hacer la reserva llevaba unos masajes y cuando quise hacer la reserva no había disponible hasta dentro de 4 días y yo me iba en 2 días hable con el supuesto encargado llamado David pero fue muy pésimo en decirme que ese era un plus que daba el hotel y no era un servicio pagado eso no es cierto porque esta demasiado caro y ahí todo va pagado. La alimentación bastante sin sabor y no hay variedad yo a este hotel si me preguntan cuanto le pongo en estrellas le pusiera DOS ESTRELLAS no sirve y es CARISIMO la infraestructura horrible y el personal de recepción atienden mal empezando desde el jefe DAVID. y para terminar el WIFI no sirve
- Verified traveler (10/5): - Property was good, close to many things including thr beach
- wilson (10/5): Super el personal excelente, la ubicación excelent - Superbien, el personal excelente muy buena la atención, las recepcionistas muy atentas, buena la comida y muy variada me sentí muy cómodo y la ubicación lo mejor muy bueno, volveré
- maicol andres (8/5): Cómodo - En general bien. Tranquilo.
- sandra (6/5): Mala habitación - El hotel es bueno. Pero la habitación fue pésima. Éramos 5 y nos dieron 3 camas. Tenía q dormir en una cama de a dos. Igual tuve q pagar por los 5. Fue lo único malo igual nunca le pusieron solución.
- Verified traveler (4/5): - We make reservations 4 better room in this hotel and the staff give as the poor and small rooms in this hotel very dissatisfied! They fix the night after 4 the better place but the first night was terrific!
- Verified traveler (6/5): - Local com muito barulho. Voltamos 2 dias de passeio as 16:00 e o quarto não tinha sido limpo ainda.
- john (6/5): - Had to print airline boarding tickets they were no help
- Felix (10/5): - Very nice hotel close by the beach and the shopping area. Very friendly service and good food and entertainment.
- Verified traveler (8/5): San Andres Estadia - El servicio en gral fue bueno, excelente la atencion en el Bar, la comida. Tiene buena ubicacion a pocos pasos de la playa. El internet regular.
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