Quality Inn & Suites

Location: 5406 Caxton Street West, Whitecourt, ca

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Shared lounge/TV area
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request

Rooms Available

• King Suite with Sofa Bed - Smoking

  This suite features a fireplace. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard Queen Room with Two Queen Beds - Non Smoking/Pet Friendly

  This quadruple room provides a fireplace. This quadruple room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard Queen Room Pet Friendly - Non Smoking

  Guests will have a special experience as this double room offers a fireplace. This double room is air-conditioned and features a TV with cable channels, a tea and coffee maker and a seating area. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard Queen Room Pet Friendly - Smoking

  This double room's special feature is the fireplace. This double room is air-conditioned and features a TV with cable channels, a tea and coffee maker and a seating area. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• King Suite with Sofa Bed - Non Smoking

  This suite's special feature is the fireplace. The suite provides air conditioning, a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Queen Suite with Sofa Bed - Non Smoking

  This suite's standout feature is the fireplace. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard Queen Room with Two Queen Beds - Non Smoking

  This quadruple room provides a fireplace. This quadruple room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard Queen Room with Two Queen Beds - Smoking

  This quadruple room features a fireplace. This quadruple room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard Queen Room - Non Smoking

  The fireplace is a top feature of this double room. The double room features air conditioning, a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard Queen Room - Smoking

  The fireplace is the standout feature of this double room. This double room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard King Room - Non Smoking

  This double room's special feature is the fireplace. The double room provides air conditioning, a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Standard King Room - Smoking

  The fireplace is the standout feature of this double room. This double room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Queen Suite with Sofa Bed - Smoking

  Guests will have a special experience as this suite provides a fireplace. The suite offers air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Efficiency King with Hot Tub - Non Smoking

  In the kitchen, guests will find a refrigerator, kitchenware and a microwave. This quadruple room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels
  • Kitchen

• Queen Room - Accessible/Non Smoking

  The fireplace is a top feature of this double room. This double room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Satellite channels
  • Fireplace
  • Toaster

• Efficiency Queen Room with Two Queen Beds - Non Smoking

  This family room's standout feature is the fireplace. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This family room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Fireplace
  • Toaster

• Efficiency Queen Room - Non-smoking

  This double room's special feature is the fireplace. The double room's kitchenette, which features kitchenware and a toaster, is available for cooking and storing food. The double room is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Fireplace
  • Toaster

Guest Reviews

• Jolee (10/5): -
• Huber (10/5): -
• chelsea (10/5): -
• Jordan (10/5): The staff were awesome in long travel days, needs to be easier to book with you. - The staff were awesome. I originally used booking.com to find a pet friendly room. I was trying my hardest to google pet friendly hotels in whitecourt and find the in person contact numbers. I called 2 numbers and both were defunct. When I finally got a hold of front desk staff in whitecourt staff recommended I just call direct next time. It's not easy to call direct and just book with quality inn or any hotel. The hotline sucks. Your staff in person or over the phone locally are under utilized in my opinion. breakfast could be better. Staff was always awesome.
• Sheldon (8/5): -
• Elizabeth (7/5): - The family suite was very spacious with plenty of bed options. The view and location were great and central. Unfortunately the family suite was on the bottom floor and there is no elevator so lugging all the baby equipment down and up wasn't ideal. Some of the renovations that were done were coming apart (loose floor tiles, caulking peeling/missing, bedroom door did not stay closed)
• Daniele (10/5): -
• Nancy (8/5): Great location! Very comfortable beds and very friendly staff! -
• Brenda (3/5): Bad - Well, if I could attach pictures , there would be no need for words. Peeling paint, discoloured sink, low quality experience
• ashley (1/5): Very poor experience, absolutely do not recommend - Staff was dishonest, I was charged for 2 rooms and did not use 2 rooms. Staff told different stories, refused to return my calls and never issued the refund they told me that they would. The dishonest staff
• Lyle (8/5): All in all l enjoyed my stay. Location was good and my room quiet from traffic but walls are thin. - Breakfast good variety. Would have been nice for some kind of plates to use. Most people bring snacks.
• Anmol (5/5): -
• Isaac (9/5): -
• Chabot (9/5): I was in transit to northern BC for a job! I arrived later I the evening and was able to get a good sleep I was able to - Everything about the stay was great. Very clean and modern. Very quiet and good location for my needs!
• Isaac (8/5): - Clean!
• Wendy (9/5): Clean and Comfortable - We stayed at this hotel on the way to and from Edmonton. Room was clean and the bed comfortable. Staff was friendly. We didn't stay for breakfast but it was with the room. Nothing.
• bruntlett (7/5): - Could have been a bit more of a selection. On one morning the element burnt out and the eggs and bacon were cold.
• Suzanne (10/5): - Breakfast was great. Had to ask for towels, beds were not made up for 2nd day or towels replaced
• David (9/5): -
• Roger (8/5): - Property was good. Wanted to rebook for following weekend and desk clerk good not even give a price. Why is that, prices seem to fluctuate every day.
• Ada (10/5): - Very clean room and nice breakfast
• John (4/5): - Room 108 features a leak in the bathroom wall with mould in the wall and standing water on the floor, the security latch has been torn off the door. Breakfast included two empty containers marked “coffee.”
• Dana (8/5): - Staff was accommodating. And pool table was abonus
• Bennett (7/5): -
• Monica (4/5): - My room smelt like cigarette smoke bad
• Jason Matthews (8/5): - Overall a very clean place, however the light switches in my room and bathroom were very dirty. I'm sure it was just an oversight because everything else was really clean. It would be nice to have scrambled eggs to on buffet breakfast
• SHAUN (6/5): - Room was next to the UFA cardlock and heard trucks all night long
• William (10/5): - Very nice rooms. We have stayed here 3 times and will do it again.
• Sherry (10/5): -
• Esther (10/5): - Nice & clean.
• joseph (10/5): - It was all good, good stay, everything available in terms of rest, exercise, safety......pillows could be thicker, very soft!
• Kevin (10/5): - Nice, clean and quite room. Bed was comfortable and the bathroom was spotless. Would definitely stay here again.
• Clyde (10/5): - Staff was very friendly and accommodating for our check-in. Very good breakfast to get you going for the day. Highly recommend.
• Susan (8/5): - Nice place to stay. Older Clean Great staff and sevice. Fine spot to stay when traveling
• Susan (10/5): - Friendly and helpful
• Peter (8/5): - Reasonable price
• Bryanna (3/5): The bed was comfortable and everything else sucked... - I loved the staff on Sunday morning but Saturday's night lady was very rude to talk to.... The pool table was amazing! The location is great! Super close to festival park. The bed was very comfortable Breakfast was so sad.. no fresh fruit not even just bananas! Very pathetic breakfast all around sadly...The hotel smells of stale smoke that's including hallways and are non-smoking hotel room! Foosball table in the pictures was gone with no notice, stains all over the carpet and the bathroom was dirty
• Joe (8/5): -
• Corey (10/5): -
• jessica (10/5): - Clean, comfortable bed
• Jay (8/5): Very good -
• Erica (10/5): - Great staff ! Polite helpful friendly people. Breakfast room was was open early and offered a good selection of options. Well organized and staff always available checking everything and cleaning tables after each group of people. I was very comfortable there for our five night stay and would heartily recommend Quality Inn Whitecourt .
• Henry (10/5): Exceptional -
• Jason (8/5): Very good -
• Rocky (9/5): Superb -
• Debra (9/5): Superb - Free breakfast and friendly staff Bed table light does not work
• Paul (10/5): excellent - Excellent breakfast Nothing
• Alex (4/5): - Needs some updates
• Cynthia Dawn (10/5): - Lady at the front desk is amazing. Great tips on food delivery!
• Lana (10/5): - Amazing friendly staff. Super clean. Great breakfast. Dog friendly.
• Maryjane (8/5): - Everything was excellent n the staff were helpful n friendly
• S (10/5): Exceptional -
• Mike (8/5): - Very comfortable bed!!
• Helena (10/5): - Very nice quiet hotel, very clean, suites are great and good price. Front desk staff are very nice. Breakfast typical.
• Amber (10/5): - Great stay! The staff are so accommodating and friendly
• Suzanne (6/5): Pleasant -
• Kate (10/5): - Comfortable stay
• Fehr (10/5): Exceptional - Warm breakfast, eggs, and Sousage warm room temperature not freezing cold
• Tim (9/5): Superb -
• Sean (2/5): Discriminates hockey teams - This is not a hockey team friendly hotel. They have a page of restrictions purposely made towards hockey teams from socializing. Instead of allowing hockeys to be in one area, they divide your team across the hotel. They close the common area at 9pm and the breakfast ends at 9:30am. They do not accommodate hockey teams that want to meet up and are quick to threaten to remove your deposit if they feel like you are not maintaining their restrictions
• Terry (10/5): Exceptional -
• Jackie (8/5): Very good -
• Matt (8/5): - Did the trick for a quick stop with the family.
• Stacey (10/5): - Clean with good breakfast, friendly staff.
• Gregory (8/5): - Good value and well kept property.
• 836marcief (10/5): Excellent hotel - loved the King bed & fireplace - The hotel, staff, room & fireplace, etc were excellent! Just a couple of comments to the Manager. The friendly check in agent didn't tell us that our room was not located in succussion and there were no directional signs. I was on 3rd floor. I went down the hall 3 times... 301, 302, 305, 306. I was very tired & so frustrated. When I went to the elevator to go back to the desk I put my bag down and out of the corner of my eye I saw my room tucked in the corner beside. I get downstairs to meet my brother in the lobby with my sad tale and he had the exact same story! His room was also sneakily in the corner out of order on the 2nd floor. He said he also walked down the hall 3 times and he even went all the way thinking it might be at the end of the hall. It's not safe for anyone to walk the halls alone. I wanted to sleep in after several days of long travel. At 7 am the cleaner was outside with her cart banging and vacuuming the hall and gym & woke me up. I was so ticked. I get that she wanted to get her work done early but later I watched her standing and talking at the front desk. She could have vacuumed later. Aside from these 2 annoyances I highly recommend the hotel. Kudos to all the staff & management.
• Shady (10/5): - Wish the pool table was open later than 9
• Doris (8/5): - Very friendly staff, good breakfast, good price.
• Sherry (10/5): - very clean and great staff
• Lance (10/5): - The staff were/great. It is a nice clean facility. Definitely recommend it. The 3 stars for the property is because of the exterior renovation going on at this time. I am looking forward to seeing the finished product
• Joann (10/5): Exceptional -
• Addam (10/5): - Nothing
• Christine (8/5): - The place was clean. Tv small in rooms for a person that has limited vision. The main floor hallway was extremely cold. Breakfast was pretty decent. Staff were pleasant.
• Bernard (8/5): Very good -
• Colleen (8/5): - Overall I was very satisfied with our stay, the only complaints I would say the Temperature throughout the building really varied, Our room was quite warm where as the room where my mom was staying was quite cold and the thermostats didn't seem to matter. As well as in my room (standard king room) the room it's self was great, but I found a humming/ringing noise in the room, not sure if it was from the AC unit on the roof (as we were on the 3rd Floor) the noise did keep me up at night. But I would honestly stay here again. Breakfast was decent, we had access to a pool table and arcade game which came in handy for the rainy day we had. staff was fantastic. I would recommend staying here.
• Sharon (8/5): Very good -
• Fran (10/5): - Nice hotel, nice staff,
• jordan (10/5): - Very friendly and accommodating staff
• Robert (4/5): - The room we stayed in was very old and outdated. The hotel in itself needs a whole redo.
• Lee (10/5): Exceptional -
• Verified traveler (10/5): - Great place to spend the night. Friendly, helpful staff.
• Terry (8/5): Very good -
• cynthiarA4646UC (10/5): Special room for our anniversary! - We rented a jacuzzi suite for our anniversary. Choosing this hotel was based mostly on price. It was a lot more reasonably priced than any of the other hotels in town with jacuzzi suites. We loved it! The room was large, with the jacuzzi, walk in shower and a kitchen area. They had a full size fridge in the room, as well as a full size stove/oven. We both remarked on how clean it was, inside and outside the hotel. The breakfast was a normal one that you get in pretty much any hotel, with waffles, eggs, sausage, etc. While our room was non smoking, apparently they have smoking rooms available for those of you who smoke. We would definitely choose this hotel if we were driving through, and who knows? Maybe we'll go back for next year's anniversary!
• Kendall (8/5): - Nice hotel with large rooms. Unfortunately the breakfast was pretty sad. “Eggs” we’re horrible. Like they were out of a carton and made yesterday.
• Krystal (10/5): - Staff was extremely friendly and helpful!
• Brenda (8/5): - Nice and quiet. Easy access from hiway. Only thing were the eggs at your free breakfast. Cold and hard. But we will stay again. Thank u
• Estrella (10/5): - Staff are friendly and accommodating
• Rita (10/5): - The staff was very friendly. The breakfast was great with quite a few choices. Our room was very clean and the bed was comfortable.
• Mary (9/5): Superb -
• S (10/5): Excellent stay - We were actually very happy with Quality Inn. Way better experience than we’ve had at various other hotels. Sheets were so comfy! Breakfast was quiet and yummy. Easy foods for my kids and for my spouse to enjoy too.
• Brendan (7/5): Good -
• Colin (10/5): - great stay. will certainly use on next trip
• Damian (10/5): Exceptional -
• John (7/5): Good -
• Sandra (10/5): - It was a place to shower and sleep. My dogs were comfy and happy
• RHxpert (4/5): Terrible housekeeping / poor breakfast - Our stay was an environmental catastrophe. The floor in our room was not cleaned; previous guests must have spilled beer on it, and housekeeping did not clean it up. It was smelly and sticky. We were promised that the floor would be cleaned while we were out, but it never happened. There was someone’s black hair in the bed set provided for the sofa in the living room. The two-room suite was very small, making it difficult for three people to move around. Breakfast was very limited: a few sweet yogurts, waffles, apples, cereals, and sausages. If you're on a low-carb diet, there is a serious problem. We waited for the eggs for 10 minutes. We’re not coming back.
• Christine (10/5): - A group of us stayed for a baseball tournament. The staff were very friendly and accommodating. Nice Rooms.
• Arthur (10/5): - The room was very nice
• Cody (4/5): - Bad experience
• Bonnie (10/5): - Great staff. Booked for two nights but my car was fixed after check out time. Offered to pay half room fair and they agreed. So accommodating and understanding.

Photos