City Inn Vientiane

Location: Rue Pangkham, Vientiane, la

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Massage services
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Happy hour
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Junior Suite

  The large Junior Suite features a flat-screen TV and DVD player. Also includes a bar area and a microwave.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Fire extinguisher
  • Key card access

• Deluxe Double Room

  Air-conditioned room features wooden furnishings. Includes a cable flat-screen TV, a safety box and coffee/tea making facilities. Private bathroom has a bathtub.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Key card access

• Executive Suite

  The spacious Executive Suite features a living room, a kitchenette and a bar area. Includes a flat-screen TV and DVD player.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Additional toilet
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Hypoallergenic
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Key card access

• Deluxe Twin Room

  This twin room provides a hot tub. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Key card access

Guest Reviews

• Afghanistan1919 (7/5): - Location
• philippe (8/5): -
• Hannah (8/5): -
• 伊藤 (7/5): -
• MalouM (9/5): -
• Alexandru (9/5): Good option for Vientiane - Good location to visit Vientiane Big room with comfortable bed. Room a bit older
• ERI (7/5): - 工事の音がうるさかった。
• Adam (10/5): -
• Françoise (8/5): Très satisfait - La taille de la chambre, la salle de bain avec baignoire et douche séparée, l’ascenseur et la situation géographique. Le petit déjeuner est suffisant.
• Nina (8/5): -
• Komen (5/5): - ทำเลที่ตั้งเดินทางสะดวก ราคาไม่ตรงกับที่จอง อาดจะเป็นช่วงน้ำมันแพง
• Françoise (8/5): Bien - La chambre suffisamment grande , la salle de bain avec baignoire et douche séparée, le petit balcon. Le petit déjeuner est correct.
• Rok (7/5): 대체로 만족 - 직원분들이 친절하시고 조식이 아주 좋았습니다. 체크인 때 베란다 통로 문이 고장나있는 것을 보고 고쳐달라고 부탁했으나, 체크아웃까지 고쳐지지 않았습니다.
• Hiroaki (9/5): -
• Hampus (1/5): Not worth the money (too expensive for such a bad experience) - We had AC The staff welcomed us in a pretty unfriendly way, the WiFi didn’t work in our room, we got back pain from the bed, first the room smelled like smoke and later like something was wrong the drains, the room was full of mosquitoes.
• HIROYUKI (10/5): 便利できれいなホテル - 街の中心まですぐ近く リニューアルされていて部屋が清潔 バスタブがある
• Marie (8/5): - Les petits déjeuner sont tardifs. J'en ai payé deux que je n'ai pas eu car mon avion partait avant l'ouverture du petit déjeuner. Pouvez bien préciser les horaires du petit déjeuner au moment de la réservations. Cordialement Marie Andaloro
• SwanHGo (10/5): Nice and comfortable hotel - A nice small hotel at a good location with very helpful and friendly staff. We walked everywhere to the main attractions but then we are walkers 😁. We were very fortunate to be upgraded to a junior suite which looked a tad dated but it was very spacious and comfortable and most of all very clean and neat. It has all the amenities needed. The buffet breakfast was a simple affair with choices and more than enough to get you going, really enjoyed the congee.
• Marie (6/5): - Le petit déjeuner est à partir de 7h trop tard pour deux des trois nuits que j’ai passé dans cet hôtel. Ce qui fait deux petits déjeuners que j’avais payé et qu’ils n’ont pas voulu me rembourser.
• SOFIA (10/5): All perfect! - everything was perfect I even got a room upgrade minor problem with smell from drains
• Karl (5/5): Average dated overpriced hotel - Friendly staff, location was okay for several tourist attractions. Quiet area considering construction works close by. Great shower. Dated rooms. Poor view, tiny balcony with no chairs or table. Very poor reception on TV so pointless being in the room. Chef needs retraining on how to cook poach and fried eggs, both undercooked. Overpriced hotel, for what you get.
• MalouM (9/5): -
• Aditya (9/5): Good to stay - Good location. 10 minute walk to night market. Lots of cafés surrounding
• Mary (6/5): -
• Michael (9/5): -
• Masamune (8/5): - 朝食、ロケーションが良く、部屋も清潔で居心地が良いです。 カーテンが二重だと良いです。開けると全開になって外から丸見えです。光だけ入れられるけど、外から見えずらいカーテンと遮光カーテンとで二重になっていると使いやすいです。
• Sandra (8/5): - Die Rezeption war sehr entgegenkommend und wir konnten unseren Aufenthalt spontan verkürzen obwohl wir keine kostenfreie Stornierung hatten. Das ging vor Ort dann super problemlos. Die Betten waren super bequem und das Zimmer sehr groß. Da Haus ist recht hellhörig und die Abflüsse im Bad haben oft nach Kanalisation gerochen, was für die Stadt und Land ja auch normal ist, bei den Systemen. Aber ein Raumduft oder ähnliches würde da dann schon helfen.
• Kelly (10/5): Fantastic stay at City Inn Vientiane. - Breakfast was excellent, great variety of food. Location is excellent, staff are freindly and hotel is very clean1
• Dashima (3/5): Не рекомендую - Провела одну ночь между пересадками. Отель запущенный и грязноватый. Кровати твердые😬 запах внутри неприятный был в номере, кондиционер исправил эту ситуацию. Кровати твердые, ощущения грязи в номере.
• peong (9/5): Room is not bad, and staff is very friendly.. -
• Khomphan- zott (6/5): -
• Nicoletta (8/5): - The hotel is located in the center, but Vientiane is the most quiet capital in S-E Asia so the bedrooms aren't noisy at all The staff is super friendly The suite we were in was really nice, the bed really comfortable Coffee machine with nespresso-like capsules is a nice addition There's a big supermarket less than 10 mins from the hotel In the room description, it was mentioned that there would have a been a kitchen area with microwave, but no microwave in sight, and it's more like a bar area with a few dishes, than a kitchen area
• Yossamitt (10/5): -
• Nesrine-Rosita (7/5): -
• Mark (8/5): -
• KONKANOK (8/5): -
• Vortin (9/5): -
• Jonaliza (8/5): -
• Harp (10/5): - Clean room helpful staff
• Matteo (8/5): - Pulizia della camera e la gentilezza dello staff. Pochissime opzioni vegane per la colazione. Inoltre, nonostante fosse indicato tra i servizi, non era presente un banco per organizzare escursioni.
• Graham (10/5): Good hotel to stay in - It is a good hotel and close to everything. The room I was in was a very good size and the beds are comfortable. Service is good and everything seems to work ok.
• TAKUROU (10/5): - good！
• Jacobus (9/5): Prima hotel voor een schappelijke prijs. - Het hotel ligt in een rustige straat, op wandelafstand van een park en winkelcentra. Er zijn veel restaurants in de buurt. Het is een tikkeltje gedateerd, maar wel erg schoon met vriendelijk personeel. Het ontbijt is erg basic en ga niet te laat want dan is niet alles meer beschikbaar.
• Faye (9/5): Enjoyed my stay there and definitely recommend in a convenient location - The breakfast was modest but everything I needed Salad fruit & cereal buffet, eggs to order. Other hot dishes (bacon tomato & Asian), bread / toast and coffee self serve. Nothing missing just eggs not always cooked to my taste but I’m fussy - scrambled was the best The Front desk and housekeeping staff were fabulous always offering to help and nothing was too much trouble. All of the hotel was clean comfortable and I felt very secure staying there Room was spacious and could spread out easily. Great bathroom with separate shower / bath. Good air conditioning and small fridge in room Walking distance to night food market restaurants cafes etc. Breakfast only at the hotel. TV did not work well especially english channels. Could occasionally hear dogs barking at night. Sometimes the hot : cold water mix in the shower was tricky. Not really a problem though
• Carlo (10/5): -
• Michaël (9/5): - Very nice hotel near the food nightmarket. Good breakfast.
• HIRAI (10/5): - 古き良き造りのホテルでした。スタッフがとても礼儀正しく親切で安心して滞在出来ました。部屋も清潔で快適でした。 朝食も普通に美味しかったです。
• Nathalie (10/5): Tip-top. - L’accueil, la chambre, la douche, la situation géographique, la propreté et le petit-déjeuner. Ras.
• Deepak (7/5): Good -
• Mangvince (8/5): Very good -
• W.lamont (7/5): Good - Close to city Good variety for breakfast Hard beds in room 207 No smart TV
• Adrian (8/5): Good choice for a stay in Vientiane - The location is good, within a few minutes walk of most of the central areas of the city. The rooms are large and perfectly adequate for a short stay. Comfortable bed, quiet at night, good size bathroom with separate bath and shower. Breakfast was fine, with well cooked eggs to order. Helpful and friendly staff throughout. A little old fashioned but not really an issuem
• Nicola (6/5): An average corporate hotel. - It was average. Nothing special but not much to complain about either. A bit soulless. Terrible view of building rubblish. Average hotel buffet breakfast. Beds were ok. Shower ok. Staff were polite. The view from our window. Really depressing
• KUNIHIRO (10/5): - スタッフの対応がしっかりしてる。
• Michelle&mike (10/5): Exceptional -
• Pamela (8/5): Very good - Warm welcome from staff, clean and spacious room and close to eateries. Unfortunately we had only one night there as we were flying home early next day but they arranged our taxi and a breakfast box for us. Sadly, the breakfast box! And the mosquitoes but this did seem to be a Ventiane problem rather than specifically our hotel
• Peter (3/5): Disappointing, saved from a worse review by friendly helpful housemaids and make receptionist - Make receptionist good and helpful, Room - fridge switched off, phone dead, no milk or whitener for coffee making. Bathroom - cold water only for handbasin, also no plug (not good for shaving!) drains gurgled loudly during the night when other rooms using bathrooms. Breakfast - hours 7-10 but at 9.30 no hot food left, no hot water to make tea, coffee machine faulty, no juice left, no butter available fir toast ( even when requested from waitress) We chose this hotel based on its very high booking .com rating, I think that must be fake reviews as worst hotel experience in Asia in 30-40 trips throughout the region. Booking .com should vett or independently check reviews are genuine.
• Chanti (8/5): Great location and comfortable rooms with wet and dry areas in bathroom. - Location and value. The rooms are a bit dated.
• DAISUKE (8/5): Nice hospitality - This hotel has good hospitality and spacious rooms and nice views. It's a good point that English is available here.
• Heather (9/5): Superb -
• Manohermayum (7/5): Good -
• Batemaann (10/5): Great stay in Vientiane - Stayed here as part of G Adventures tour, Southeast Asia Discovery: Seasides and Street Food. Clean and comfortable rooms with a drinks minibar at very affordable prices and great aircon. Staff were lovely. Great selection for breakfast. Located in a quiet part of town and 5 mins walk to main drag. Only downside was that there were lots of mosquitoes in the room.
• Michael (8/5): Very good -
• Howard (10/5): Exceptional - Good
• Daniel (10/5): - Habitaciones amplias y limpias, bien ubicado y en una zona tranquila. El personal es super amable. No tenian dispoble el tipo de habitacion que habiamos reservado y nos dieron una suite por el mismo precio. Buen desayuno y variado.
• Dhayal (9/5): Superb -
• Donald (9/5): Superb -
• Kyle (9/5): Superb -
• Katherine (9/5): Superb - I got upgraded to a suite which was very nice Nothing
• Liron (10/5): Exceptional - Super helpful and friendly staff, clean and comfortable room, great shower pressure, excellent breakfast (more vegetable options may be even better, though) There were a few ants in the restroom (even though later we have found out it is kind of normal in Laos)
• TAKUROU (8/5): - good.
• Bharatkumar (9/5): Superb - Staff and Facilities were really good. In Breakfast, not many vegetarian options.
• Eng (8/5): Very good -
• Mohamed (5/5): Passable -
• Tim (8/5): Nice quality well located hotel - Quiet, a good location and we’ve been before
• Joanne (9/5): Great spot for a stay in Phnom Penh - In a good location with good facilities. Breakfast was provided and adequate.
• Nadav (10/5): A perfect stay in a beautiful town - The hotel is located in a perfect place - a short walking distance from the center, night market and bars yet in a quiet street. The staff helped us with a problem we had and cared with everything we needed. The rooms are comfortable, clean and well decorated. Nothing!
• Sofie (9/5): Superb -
• Rony (10/5): Wonderful stay in Vientiane - Everything was good. Comfortable beds with 2 super soft pillows for each member, staffs were polite and professional. Check and check out was easy, they allowed early checkin. Rooms were super clean. One issue I faced was about the fous light put to illuminate there hotel name which was just put outside my the room and hence the room was not 100% dark. it's not an issue as the rooms were not that bright.
• Rachanee (8/5): Very good -
• Michelle&mike (10/5): Good location, great value for money. - Perfect location, value for money.
• Donald (8/5): Quiet location for a relaxing stay. - Helpful staff location, great to walk around the local area. NA
• Drkingh (5/5): Hotel Seen Better Days. - The location is not bad. Smelly bath room, leaking toilet, poor attitude of staff, and tolerable breakfast. Also, take note that the hotel charges an extra 3% for using credit cards. This fact was not declared when I made the booking.
• Leah (8/5): Pleasant place to stay in the heart of Vientiane - This hotel saved us from a really horrible one. Check in was pleasant and staff were polite. Room is really spacious. Bed was comfortable, fridge and water provided. Safe works ! Ac was great. Toiletries replenished, towels and sheets clean. Bathroom was great as there was seperate shower and bath! Reception seemed very helpful. Location is good with a few bars around and not a bad walk to parkson mall and some local attractions. Short taxi or tuktuk to other tourist locations. 10 mins by car to the airport. We enjoyed our stay here ! Housekeeping staff knocked on the door at 9am for cleaning. We wernt out of bed yet. Also after returning one day, we found our balcony unlocked and it was 100% locked by us before leaving for the day. Other than this, the place was perfect.
• Jane (7/5): Good - It stated it has a restaurant, but that is not true
• Craig (7/5): Comfortable - Comfortable spacious room very good staff Cold breakfast
• Mark (10/5): - Staff very professional and polite at all times, enjoy this hotel so much each time we stay here
• Subir-wanderlust (8/5): Comfortable stay except for the breakfast. - The people and the place The food choice for breakfast. Almost everyday... all items (except breads of course) had pork meat.
• Asger (8/5): Very good -
• Katheryn (7/5): Good -
• Daniel (9/5): Superb - Great rooms, breakfast was fantastic.
• Yen (8/5): Very good -
• Julius (9/5): Superb -
• Nguyễn (9/5): Superb -
• Geoffrey (10/5): The staff were the highlight of my stay at this property. I would highly recommend this hotel. If given a chance to visi - The staff were really good and helpful. The slight issue for me was the shower with hot and cold water. It’s a bit confusing and doesn’t work efficiently. The bath tub doesn’t have a stopper to hold the water. And lastly, the menu doesn’t have any photos or english words. Hard to order anything if you do not understand the local language. All these are not big deal actually, just some things maybe the management can work on in the future, in my opinion. Everything else was very good.
• Gary (8/5): Very good - Hotel very comfortable and clean. Room was big and comfortable. Location slightly off the beaten track.
• Wannisa (10/5): Very nice and wonderful - Bigger room and very comfortable Nothing
• TIEN (8/5): - .
• Tony (10/5): Perfect, comfortable room and bed, staff exceptional - Was perfect, 1 night before I flew home, staff were excellent, very comfortable room.
• Iepen (7/5): Good -

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