Tulips Resorts - Elkhill

Location: Tulips Elkhill Resorts, RK Puram, Ooty, in

Star Rating: 5.6 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 12:00 PM - 01:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Table tennis
• Non-smoking throughout
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Kids' outdoor play equipment
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Playground on site
• Offsite parking discounted rates available
• Games
• Private picnics
• Reception hall
• Japanese garden
• Charcoal grill
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  The spacious double room has a private bathroom fitted with a bath and a shower. This double room features a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Satellite channels
  • Linen
  • Cots
  • Shampoo

• Double Room with Mountain View

  The spacious double room has a private bathroom fitted with a bath and a shower. This double room offers a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Satellite channels
  • Linen
  • Cots
  • Shampoo

• One-Bedroom Suite

  This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Satellite channels
  • Linen
  • Dining table
  • Shampoo

• Two-Bedroom Suite

  This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. This suite offers a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Satellite channels
  • Linen
  • Dining table
  • Shampoo

• Three-Bedroom Suite

  This spacious suite comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. This suite features a flat-screen TV with satellite channels. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Satellite channels
  • Linen
  • Dining table
  • Shampoo

Guest Reviews

• Ali (1/5): -
• R (1/5): Hotel not clean - Very bad experience,, room not clean Very bad experience and reception guides not responsible
• Ali (1/5): -
• Chetan rambans (1/5): I didn’t stay , I left for another resort - Nothing!!!!! Unwelcoming Staff Very dirty rooms Lack of professionalism
• Nilesh (8/5): -
• Pratik (6/5): - Location was really good. Rooms were not up to the mark, they were really old and furniture inside rooms were also in really bad shape.
• Kumar (2/5): - Only location is nice. I booked deluxe double room, they said bed size will be big, but bed can accomodate only 2 persons, children were sleeping in floor. Worst reply from management, only exterior they are developed, Restaurant what they are having their own is worst, simply they are shouting towards customer. Better don't choose this type of hotels. Not only me who ever they stayed they are fighting.
• Manu (3/5): -
• Gous (1/5): - Location Room conditions not good, poor service, no lift service, all blankets no clean , when I ask additional mattress, they are asking more money , when I ask discount, they told me to cancel booking from booking .com and make direct booking, from them, and they have taken advance from me before I came to hotel only , so I dont have option, so I cancel booking.com and make direct with them
• M A (3/5): - Not worth the stay. The deluxe rooms are below average and not hygienic at all. We had to wait a long time for food at the restaurant as well. Extremely poor service overall. Not worth the stay. The deluxe rooms are below average and not hygienic at all. We had to wait a long time for food at the restaurant as well. Extremely poor service overall.
• Arunachalam T (1/5): Worst room maintenance - Na Cleaning
• Jeelani (10/5): Perfect - Every thing is good Room service not available
• D (8/5): -
• Vijay (6/5): -
• Sequeira (4/5): I was just waiting to check out from this place. - There is nothing to like about this place. Once I booked the room,the hotel sent an email with a number which was incorrect. Tried calling several times but to no avail. Once I reached the hotel,the front office mentioned that the number was not functional. It was raining heavily at 4.30 pm when I checked in and I went to their restaurant for a cup of milk for the kids but milk was not available and would get it after 30 minutes. We went back at 9 pm for milk but we were told that milk never arrived and we were told to go to the local shop to purchase milk. The condition of the room is pathetic. The flooring is very old and not cleaned well. No window just glass which make you feel claustrophobic. It was not swept well..behind the dustbin we found used tissues thrown .The commod had black stains..not washed well for years. The park had broken swings and the indoor games were also not functional.
• STANLEY (2/5): DONT GET FAKE SEEING THE PICTURE ITS NOT WORTH IT . - ONLY ITS T GOOD LOCATION ROOMS ARE NO CLENNEASS SWITCH , HEATER , TV AND PLUGS ARE NOT WORKING THE STAFF DOENT GIVE AMY SERVICE WHEN WE CALL GIVE IF NOT WORKING THER NOT READY TO DO SLOVE THE PROBLEM JUST THEY TELL WE WILL COME BUT NOTHING HAPPENS . THEIR IS NO TELEPHONE OR INTERCOM FACILITY FOR EVERTHING WE HAVE TO REACH TO RECPECTION MOST OF THE TIME THEY WONT BE ANY PERSON IN THE DESK . CAB FACILTY AVILABLE THEIR BUT THE COST IS DOBULE WHAT WE GET FROM THE OTHER CAB SERVICE PLACE IS 3 KM AWAY FROM THE CITY PLACE NO FACILITY OF TRANSPORT WE HAVE TO TAKE ONLY A LOCAL AUTO WHICH WE COST EXTRA BETTER TO HAVE OWN TRANSPORT. THEY ARE ONLY MONEY MINDED FOR CHK IN THE GIVE LATE IN THE EVEING ONLY AND CHK OUT IF YOU LATE FOR 10 MNTS ALSO THEY CAHRGE THEY ARE ONLY MONEY MINDED IF DONT LIKE SERVICE THEY NOT READY GIVE ANY REFUND . COFFEE HEATER IS NOT WORKING THEIR IS NO SUAGAR PACKETS AFTER REQUESTING ALSO THEY DONT COME GIVE FOR 2 DAYS . THEY HAVE OWN RESTURANT THE FOOOD IS NOT GOOD OR TASTE MORE THEN THAT THEIR ARE NOT CLEAN PLACE TO SIT NOT WORTH WHAT WE PAY WHAT WE GET . THER IS NO FOOD ALLOWED IN ROOM SERVICE BUILDING IS TOO OLD I SUGGEST NOT GOOD PLACE STAY OR SUGGEST PEOPLE TO STAY THEIR. ONE WORD TO TELL NOT TO STAY .
• siva rama (6/5): - Resorts location excellent with hill top and city view Not available for proper transportation as it located on top and extra mattress charges need to be lesser as it's four times more then normal charges and rooms maintenance ok up to satisfactory not except of premium
• Nayek (2/5): - The View from the hotel Position of the room and dirty surroundings
• Ameen (1/5): -
• Ansari (1/5): -
• Mohamed zeeshan (7/5): -
• Venkata Priyanka (7/5): Affordable prices in normal days but in April to may month not effective prices not worth so don’t prefer in these mont - View point Staff members response low
• Chhawal (1/5): - Location is good Dirty rooms and bedsheets ,no facility at all ,no room service,not at all worth what the charge .. avoid this property
• Muhammed (10/5): -
• Subashini (8/5): -
• Dhalayat (2/5): - Water facility and cleaning Room underground
• Al (3/5): - Nice view They give bad room for me. The power plugs are not worked . Not cleaned room
• Shailesh Mishra (1/5): - Only the location. Rude employee, overpriced, very tiny rooms, leaking taps, bugs in the room, no customer service. All in all a very bad place to stay.
• Muhammed (10/5): -
• shahanas (2/5): -
• Subin (7/5): Restaurant was expensive not worth for the money otherwise rooms are good neat and tidy . - Nice ambiance Morning view from balcony awesome
• Nath (6/5): -
• Sapna (7/5): - Special thanks to all the staff- Appa ji to mention specially and all the guards, restaurant staff
• Jacelin (3/5): -
• Pallagatte (9/5): -
• Noufal (10/5): -
• srinivasan (7/5): -
• Samy (7/5): -
• kp (1/5): -
• Nagaraj (10/5): -
• Gunjan (1/5): This was my second visit because my first visit which was 8 yrs back was totally value for money . N - This was my second visit because my first visit which was 8 yrs back was totally value for money . Now the property is not well maintained,it's utterly unclean n damaged . Bathroom had a frog ,u had paid 5.6k for double room (which is basically one room with double occupancy - so misleading ,right ), they don't even provider packaged drinking water forget about complementary breakfast . Location is good because view from the place is good . I will not recommend this to anyone . This was my second visit because my first visit which was 8 yrs back was totally value for money . Now the property is not well maintained,it's utterly unclean n damaged . Bathroom had a frog ,u had paid 5.6k for double room (which is basically one room with double occupancy - so misleading ,right ), they don't even provider packaged drinking water forget about complementary breakfast . Location is good because view from the place is good . I will not recommend this to anyone .
• uppuluri (1/5): -
• Vijayakumar (1/5): -
• c (1/5): -
• THANGAMANI (1/5): -
• saravanan (7/5): -
• Miranda (7/5): Ok. - Costly Reception hotel abandon to customer
• Raghul (7/5): -
• Ramesh (8/5): -
• Gowtham (1/5): - Location and awesome and also staffs very humble but room was very dirty not maintained well
• Guest (1/5): - break Fast average location is good Facilities arranged in the room are very very poor they allotted me a super deluxroom and they forcefuly Collected 1000/-rupees for a day , It is a dirty room pillows and bird Sheet are dirty and bad smell bathrooms are not Safe there is no lock and visible From the person outside towards the bathroom .after my complaint the Management Shifted 3rooms staffs are arrogant and indecent behaviour . Staying was not comfortable
• Ahamed (9/5): -
• partha (5/5): -
• Arbin (8/5): -
• Sujathj (1/5): room was not maintend well , it did not meet our expectation - location room was dungeon and not maintend well
• Divya (8/5): -
• Murali (10/5): -
• Bijoy (10/5): -
• Madhabi (10/5): -
• Cbe (10/5): -
• Saeed (1/5): -
• Shukla (1/5): - Nothing rooms were extremely dirty and it was too expensive with the amenities provided
• KUMAR (8/5): -
• Mohammed (10/5): - Nice location
• Varun (10/5): -
• Akku (1/5): -
• Surya (1/5): Bad -
• M (10/5): Exceptional -
• Ashok (1/5): Bad -
• Swathi (4/5): Disappointing -
• Sai (8/5): Good for the budget. -
• Girish (7/5): Good -
• Ankur (5/5): Passable -
• Karthi (3/5): Poor -
• Shettar (10/5): Exceptional -
• Athul (5/5): If you get a good deal from any booking site go for it. Rooms are very basic. - The view from the property is very good. You can see the whole Ooty town. The breakfast buffet was good (not included in the price, need to pay additional). The good and neat rooms they are giving only to couples only, even though it was vacant. I went with my cousin and we got a basic room and the charges were high also. And our window doors locks were broken and it was tied with steel wire. Bedsheets were having stain.
• Yogesh (5/5): Passable -
• Ghosh (3/5): Poor -
• Anonymous (1/5): Bad - Worst maintenance. Water is coming into the room. Not receiving properly and bad experience
• Arjun (5/5): Passable -
• Guru (1/5): Bad -
• Moses (1/5): Service was very bad,no drinking water provided at the rooms.. - Location is good,rooms are good that's it..no good room service..🤷‍♂️ Service was very bad,no drinking water provided at the rooms..and you know plastic water bottles are not allowed in nilgiris ,in that case what i suggest to the hotel is that, they would have provided a water canes instead on the floor..I was keep calling nd no response from anyone I waited 1hr to get drinking water to the room in rainy time..where there are no shops around .. nd the door lock is not working, it got opened even though I'm trying to lock with the keys..later after one hour of waiting they repaired the lock of the door with new one..where we crossed our luch time..day wasted.. No cc cameras for security near the rooms..TV not working properly..it's says need recharge ..they provided only wifi instead..my request to hotel ,please understand the needs of the guest first..it's minimum respect what you give ( talking about drinking water) nd there is no phones also in the rooms to call reception..they are communicating with us in whatsapp groups ..do you think it works in all situations..if the guest gets anything emergency in the midnights you people think it works on that moment..what i feel is as i booked standard room for 2300/- for one night the standard rooms don't get that much priority..feel sorry for everything..the staff was good but not responding on time..got bad experience on my stay ,sorry to say this.. since I got chance to share my experience im sharing this..thank you.
• Anonymous (3/5): Poor - only location water dripping in the room and bathroom floor, not proper cleaning
• Shaik (5/5): Passable - location Service, Food
• Kabra (5/5): Cleaniness and worst service - Location Service is not proper
• Raghu (4/5): Disappointing - Even after booking up front they asked to pay before entering the room. That too without showing the room. Tell them to behave with customers. We paid half of the amount before two days for booking 4600 ₹and i cleared said i will pay the remaining while check out but they didn't give u the room. view
• Navigators (6/5): Pleasant - Nothing
• Babu (5/5): Passable -
• Roy (10/5): Ootcamund's Best - Tulips - Excellent location. Can not be compared with any other hotels down in town. The food was good. The rooms are good. The service management system is marvelous. They use a WhatsApp group to get any queries in house. Room service, hot water and TV was sorted quickly. A feedback can be that the hotel can keep shed for car n bike parkings as it rains during summers n rainy season and vehicle gets wet n few sensors might stop working.
• Suhal (10/5): Well spent - The view is good
• Steven (6/5): Pleasant - The location was wonderful. House Keeping Supervisor Anand and his team were very helpful. We kept asking for refill of milk powder as we didn't like the food and beverages here. But was not provided even after requesting many times and offering money for the same.
• Munusamy (8/5): Very good - Good Good
• Mohit (7/5): Good - Good staff behaviour, Clean property, Great Location Very less food options, need to add more variety. Property seems to be getting older, need renovation
• Samuel (10/5): Exceptional -
• Kadam (6/5): Overall I had a pleasant stay since it was an emergency shift of ours from another location and Tulips came as a savior - The location is with picturesque surroundings and views. I personally liked the room space and house keeping services. The staff is responsive and proactively efficient. The rooms need more organised set-up in terms of proper charging ports, a small set of cutlery since the current situation of ordering food online and directly to ur doorsteps demands the same. The curtains could have been thicker and properly washed and arranged. The in-house restaurant needs to be more clean and the food preparation needs improvement.
• Thomas (2/5): Very poor - Very poor customer service. Very bad housekeeping
• Arun (3/5): Bad - Staff was very much cooperative Old building, creeper insects were observed, 100% advance payment policy.
• Abhyankar (7/5): Good location, but poor amenities and service. - Since the property is located away from the city, the location is beautiful with the city view. Property shares the same view as Sterling Hotel located nearby. Other than the location, property doesn't have good amenities. The rooms are not well maintained. Service is very slow. Property seemed to be understaffed for a peak season. Overall experience was okaish. Too expensive , especially during peak seasons or long weekends.
• Ashish (1/5): Bad -
• Mugdha (5/5): Passable - View wad good but only for two bedrooms suit. One bedroom suit don't have view. Also food is not good. staff very less responsive.

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