Pan Pacific Serviced Suites Beach Road, Singapore
Location: 7500B Beach Road, Singapore, sg
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Apartments with Well-Equipped Kitchen
The Pan Pacific Serviced Suites Beach Road, located just opposite Arab Street, offers luxurious and well-decorated apartments with free Wi-Fi and fully equipped kitchens. Each spacious apartment features 2 flat-screen TVs, a 46-inch in the living room and a 40-inch in the separate bedroom. The kitchen includes a stove, rice cooker, and a washing machine, while the en suite bathrooms offer the choice of a bathtub or a shower.
Convenient Amenities and Services
Guests can enjoy the outdoor pool, library reading area, and fitness centre during their stay. Personal assistants are available 24 hours to cater to any needs, ensuring a comfortable stay for both business and leisure travelers. Additionally, the hotel offers grocery delivery, laundry, and ironing services, as well as luggage storage at the 24-hour front desk.
Prime Location and Accessibility
Conveniently situated within a 15-minute walk from Suntec City, Nicoll Highway MRT Station, and Bugis MRT Station, the hotel provides easy access to various attractions and shopping districts. The popular Orchard Road shopping area is just a 10-minute drive away, while Changi International Airport can be reached in 20 minutes.
Book now for an unforgettable stay at Pan Pacific Serviced Suites Beach Road!
Important Information
Please note that housekeeping services and breakfast is not available on Sundays and local Public Holidays. Full advance payment of entire duration of stay is required prior to check-in. Babycots/cribs are subject to availability upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Grocery deliveries
- Wheelchair accessible
- Infinity pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Electric bicycle charging station
- Rooftop garden
Rooms Available
-
Family Connecting Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a coffee machine as well as city views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Premium Two-Bedroom Suites
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a coffee machine as well as river views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe One-Bedroom Apartment
Modern one-bedroom apartment comes with a separate living room, a flat-screen TV Blu-ray/DVD player and iPod dock. Also includes a digital clock radio and free local calls. It has a fully equipped kitchen with a stove and washing machine. The private bathroom has a shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive One-Bedroom Apartment
Overlooking Beach Road and Arab Street, this modern one-bedroom apartment comes with a separate living room, a flat-screen TV, Blu-ray/DVD player and iPod dock. Also includes a digital clock radio and free local calls. It has a fully equipped kitchen with a stove and washing machine. The private bathroom has a shower.
Please note that the 3rd person will sleep on an extra bed.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Premium One-Bedroom Apartment with City View
Overlooking Singapore Flier and the city skyline, this modern one-bedroom apartment comes with a separate living room, a flat-screen TV, DVD player and iPod docking station. Also includes Nespresso coffee machine, daily newspaper and private bathroom with rainshower facility.
Please note that the 3rd person will sleep on an extra bed.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Room Selected at Check In
Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Connecting Room
This connecting room features a dining area, electric kettle and iPod dock.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Mary (9/5): Great one night stay in Singapore - Position, price, view, amenities I thought the staff on my arrival were a little cool and not very welcoming.
- Leena (10/5): -
- ameen (10/5): Excellent - Very nice view, excellent staff service Facilities and restaurants in the hotel will be good
- Yao (3/5): Will not recommend someone else to stay. This hotel quality doesn’t worth the price - The location is good. Room has washing machine and dryer for use The room smells like mold. We found a blade in the mat which is very dangerous! The hotel agreed to take some compensation but being very slow and less proactive in dealing with it.
Also the breakfast is very simple and doesn’t seem worth this price
- ameen (10/5): Excellent - The property is located very central. Value for money. Not much dining options
- Trevor (7/5): Apartment style room conveniently located for first time tourists visiting Singapore, but humidity in the room was uncom - Location. Breakfast. Coffee always available on second floor. Apartment style rooms. In room laundry. The humidity in the room was unbearable. We were not able to control the humidity and it felt wet in the room our entire stay. The room needs a dehumidifier. I would not recommend this hotel due to the humidity issue in the room.
- Husky (8/5): I would stay again maybe - Location, staff, views from the room, super comfy bed, nicely appointed rooms Lounge was stained and outdated and extremely uncomfortable, never enough coffee, or sugar, no milk, and they charge for extra coffee, poor form, cleaning staff did not clean the room they left a note stating the privacy tag was set, but there was no privacy tag to be found, and it was at 5:45pm, breakfast was awful, old food, very poor selection and coffee was horrid
- MDP (9/5): -
- Hundal (9/5): -
- Jakob (8/5): - Lage und Größe der Zimmer war super. Das Personal bei dem Frühstück war bei der platzeinweisung sehr überfordert oder unmotiviert. Die frühstückslocation ist viel zu klein und die elektrischen Geräte (Wäschetrockner) sind veraltet und funktionieren teilweise nicht.
- Sudharma Yoonaidharma (8/5): spacious room, high quality cook ware, two television screens. - there was a false alarm at 3 AM on 29th April Fitness was closed and there is no information on the website
- Seiko (9/5): Good location to go sightseeing and I had a good sleep as it was quiet during the night - Cleanig staff were very friendly and efficient Good breakfast
- Nelluli Prasad Menon (10/5): Always back here - Coming back here says something
Staff is very caring and courteous
- michael (8/5): -
- Katherine Mari (10/5): -
- Andy (8/5): -
- J C (9/5): - Excellent accomodarion, very clean and comfortable
- Roam12049081592 (10/5): A wonderful hotel in Singapore - We stayed at the hotel with my husband and daughter, and we truly enjoyed our experience. The hotel was very clean and conveniently located. The staff were attentive, and the rooms were spacious and comfortable. A special thank you to Chef Amir for the wonderful breakfast and his thoughtful, attentive service.
- Aigars (9/5): - Swimingpool
- Malcolm Bristow (10/5): - Modern apartment with everthing you need. Furniture units looked if you didn't want to use them. (Doors not functioning).
Sofa due for replacement
- jeanettewH1211DO (8/5): Buffet breakfast - The buffet breakfast was delicious, with a wide variety to select from.
Compliments to chef Fabd and chef Amile.
All the staff were extremely friendly.
I would highly recommend the meals during your stay.
- Sightseer41203241791 (10/5): Greatest stay - Outstanding hotel. 5 stars in every area. Breakfast is always hot, good and plenty of it. The cleaning staff always goes out of their way to make sure my room is perfect. I felt like I was at home with the entire staff.
- Mark (9/5): -
- Vanessa (9/5): -
- Leon Elias (8/5): -
- Joseph (10/5): Great location and the rooms are wonderful, love it - Location and the rooms
- Megan (9/5): Great location, fabulous amenities, would stay again. - Loved the useful things like filtered water on tap to fill our water bottles, the sleepy yoga suggestions, the washer/dryer and the generous room size. The staff were attentive and addressed any questions quickly. Close to two MRT stations, restaurants and loads of shops. The breakfast was completely fine but not as good as other hotels of similar quality.
- Vanessa (9/5): Very enjoyable stay. - Great location. Close to bus and MRT. Very comfortable bed. Delicious breakfast. Wonderful staff. Not a major thing but I found the air conditioning a bit too cold for me in breakfast area.
- Alex (8/5): Great hotel, great location and staff, just disappointed not to be told in advance about the pool closure. - Great location Disappointed not to be told in advance about the pool being closed. We had booked this hotel specifically for the infinity pool that was open later than most pools in Singapore. Having to use the pool in the sister hotel was not the best of experiences.
- Guest (5/5): -
- 191brendans (10/5): Friendly staff, very comfortable room - Chef Fadd was a highlight for the kids at breakfast, so friendly and helpful, my son was wrapped with the bonus chocolate bar he gave him. Pool and gym closed for renovations but they provided access to adjoining park royal pool and gym.
- GoPlaces51608246481 (10/5): Amazing hotel in Singapore!! - Awesome hotel to stay!! Very clean and organized!! And the hotel staff is very friendly!! My room is always clean by Napsiah she is the best person I met here in Singapore and she leave my room spotless and very clean every single time!!!
- markdS7454NN (10/5): Outstanding - This has been a great experience for my at this hotel. I travel the world for a living and this is definitely one of the best places I’ve stayed. The entire staff is amazing. They go above and beyond to make your stay the best. The hotel cleaning staff is hands down better than any other. One person I’d like to give special thanks to is the sweetest lady I’ve ever met. Her name is Napsiah but everyone calls her momma because that’s how she treats everyone. She is a wonderful person and truly represents the character of all the employees at this hotel.
- Marleen (8/5): Prima verblijf gehad - Het personeel is behulpzaam en vriendelijk! Het ontbijt is goed en er is veel keuze. De locatie is goed; je wandelt zo de Arabische wijk in. De metro zit op ongeveer 5 minuten lopen. De kamer was ruim en schoon. Er zijn nog wel wat puntjes die ze kunnen verbeteren om er een 10 van te maken. We zouden vanaf 15 u kunnen inchecken. Inchecken om 15.30 uur duurde lang en toen was de kamer nog niet
Klaar. Dit kan allemaal vlotter. Ik zou verder adviseren de kamer nog eens door te lopen en alle kleine laatste punten in orde te maken; er was een wasmachine en droogrek maar geen knijpers of iets waar je je was op hangers aan kon hangen. Water stroomt behoorlijk de badkamer in ook als je kort doucht. Water wordt na lang stromen lauw, maar niet warm. Naast de wc zat een gat in de muur; op de grond een putje dat lang na bubbelde als je had gedoucht of de wastafel gebruikte.
- Rikkesh (8/5): -
- PicardVe (10/5): Perfect - Clean, friendly, everything perfect
- Curiosity52156954405 (10/5): Experience - We’ve stayed many times over the last 10 years and every time has been a 5* experience. Now having a new baby chef Kabb and his team have been a wonderful part of the experience. We will be back again in December
- GrandTour34323649087 (2/5): Stay at your own risk - This was one of the worst “5-star” hotel experiences I’ve ever had.
Stayed from 8–10 April and almost every part of the experience was frustrating, misleading, and poorly handled.
We arrived at 2:30pm and were completely ignored at the entrance- no greeting, no help with luggage, despite a concierge literally standing there. At check-in, we were told that the room will be ready at 3pm and that we would be notified via WhatsApp when the room was ready. We returned at 4pm and received absolutely no update. What was the point of saying you would notify us?
Only when we were finally handed the room keys did they inform us that the gym and pool were CLOSED for renovation. This was NOT stated anywhere on Agoda or their website. Instead, they said we had to request staff to escort us to a sister hotel every single time we wanted to use the facilities. This is completely unacceptable and feels intentionally withheld.
The worst part: the room itself. We booked a 1-Bedroom Premium King because it was advertised to have a bathtub. There was NO bathtub. When I called the front desk (after having to Google the number because there were no instructions in the room), the staff told me that this room type does not come with a bathtub- and that only a cheaper, more basic room does. That makes absolutely no sense. How is a higher-tier room missing a feature that a lower-tier one has? As I made this booking through Agoda, they shifted the blame to agoda but this is NOT MY PROBLEM.
When I requested a room change, the staff kept repeating that if I changed the room it will be a “DOUBLE DOWNGRADE, NO REFUND” multiple times, which was both irrelevant and incredibly unhelpful as he followed up and said no other rooms were available. After pushing further, they suddenly “found” a room with a bathtub- was told to wait 15-30mins for them to get the room ready but we had to wait 1.5 HOURS to be moved. Only after I escalated the issue did they offer a pathetic $40 voucher (usable at their sister hotel, not even their own). Bear in mind that I paid for the premium king room and had to be downgraded 2 tiers lower to a deluxe room for the bathtub that the room was supposed to have and the voucher was all they offered. I had to PUSH for a late checkout as they wasted 2-3 hours of our time just waiting around (they did not offer it to us).
Service throughout the stay was consistently terrible. Staff showed zero hospitality- no greetings, no smiles, no acknowledgement at breakfast or during any interactions. Escorting to the sister hotel was a hassle involving multiple lifts, bridges, and buildings. Imagine doing that while wet after a swim. Completely ridiculous for a property of this supposed standard.
To make things worse, on our final day, despite being granted a late checkout until 3pm, our key cards were deactivated at 12pm. We were locked out and had to go back down to fix their mistake.
During checkout, at least four staff were sitting at the front desk chatting. They took our key cards without saying a single word. No confirmation, no thank you, nothing. We sat nearby for a while and not one person bothered to acknowledge us.
This place is severely mismanaged and nowhere near 5-star standards. Misleading listings, poor communication, unprofessional staff, and zero service recovery. I would strongly advise others to avoid staying here.
- Grigoriu (10/5): -
- Nicole (10/5): Kurzaufenthalt mit Familie - Super nettes Personal. Wir konnten früher einchecken, was mit einem Baby und Jetlag wirklich sehr gelegen kam. Gutes Frühstück, wenn auch wenig abwechslungsreich. Die Lage des Apartments ist gut, man kann zu Fuß zum Marina Square oder zur MRT Bugis laufen. Das Apartment war groß und geräumig. Die Küche war gut ausgestattet. Die Dusche im Bad ist nicht ganz dicht gewesen, sodass man nach dem Duschen ein leicht überflutetes Bad hatte…
- andrew (10/5): Fantastic location within easy reach of all the amenities - Location Nothing
- Naz (6/5): - Comfortable. Great appliances. No aircons in main bedroom
- Guest (10/5): -
- Hin Sim John (8/5): Pleasant and comfortable stay with good location accessible to many places - Good location and comfortable stay None
- Dorottya (9/5): -
- TEJAS AMIN (9/5): Overall Pleasant Stay. - Excellent Location, All tourist places and restaurants are very close by.
Miss Angela from reception was very welcoming and made sure our check in was very smooth. We paid for breakfast during booking but we where never informed breakfast isn't available on Weekends & Public Holidays . This was bit surprising.
- 538huberty (10/5): Lovely stay! - I had a lovely staycation at Pan Pacific Serviced Suites ! The room was spotless and the facilities were just right as well for my stay. I was also graciously served by Angela, who helped me get an early check in and late check out :) I would recommend anyone consider a stay here.
- Klaudia (10/5): -
- WM (9/5): -
- Edouard (10/5): -
- Explore50495521624 (10/5): Great time at Pan Pacific! - The hotel was fully equipped with all our necessities, and we had an amazing time during our 4 day stay. The hotel's amenities were maintained very well, and was not too crowded at any time. The staff were also very friendly! From our check-in and throughout our entire visit, the staff were all friendly and helpful. The breakfast foods were absolutely delicious, with a little switch-up in the menu everyday. Chef Amir in particular, was very bubbly and cheerful. He'd greet us and have light conversations with us. All in all, we had a great time. Would definitely come back again!
- Sightseer37677776956 (10/5): amazing - Amazing hotel staff always friendly and kind, would recommend it and would come again, Also Chef Amir was friendly and always smiling at people love the vibes from Chef Amir and the food was sooooo amazing. The rooms has a great view facing Masjid Sultan and Haji Lane. The room was clean and cozy, i had a really good time here 100/100
- Inspire38949053368 (10/5): Adni is the best! - The place is very clean with a nice location, right in front of Haji Lane. Definitely worth it! Shoutout to Adni! Super friendly and accommodating:)) We will stay here again when we come back!
- Beate (10/5): Idealer Spot für eine kleine Familie, hoher Standard, toller Pool und Blick. - Tolle Appartments, genau richtig für unsere Zwecks als kleine Familie mit einem Kind.
Der Pool auf dem Dach. Da geht nicht mehr. Einfach toll zusammen mit diesem Blick. Kleines feines Gym!
Das Frühstück: alles da, was man braucht. Und mehr. Ein sehr sehr freundlicher Service/Koch beim Frühstück.
Die Lage ist zentral, aber nicht mittendrin und das fanden wir ideal. Genau am arabischen Viertel zur eine Seite. Wohn- und Business und andere Hotels ringsherum. Die Metro ist 5 min Fußweg entfernt.
- Roy_chiLL16 (10/5): Excellent Stay with Great Service - I had an Excellent experience at the Pan Pacific Serviced Suites Beach Road.
The pool and room quality were outstanding, making my stay very comfortable and Enjoyable.
The check-in process was smooth and welcoming, thanks to Angela and Rakin, who greeted me with warm and genuine smiles. Their hospitality made a great first impression.
The hotel's location is also excellent, conveniently situated close to many sights and attractions, which made getting around very easy.
A special shoutout to Mr. Anantha from Housekeeping for his attentiveness is replenishing everything i needed during my stay.
Overall, it was a very pleasant experience, and I would definitely return again.
- Bruce (9/5): Excellent place to base a stay at Singapore from. - Clean, good location
- Graham Penfold (4/5): - Good location, close to all the tourist attractions. Good size room. Good swimming pool and gym. Bed was too hard. Air conditioning was either freezing cold or off, no thermostatic control. Old system. Breakfast was poor quality food, not much choice, and too crowded. Staff walked around with long faces.
- Go30714231436 (10/5): Our Beautiful Eid Celebration Made Extra Special - I had a truly wonderful stay at Pan Pacific Serviced Suites. From the moment I arrived, I felt very comfortable and well taken care of. The entire experience was absolutely worth it, and I’m so happy I chose to celebrate Eid al-Fitr here with my family—it made the occasion even more special and memorable.
The reception staff were consistently accommodating, friendly, and highly professional. Every request I made was handled promptly and efficiently, which I really appreciated. The housekeeping team also deserves recognition—they were warm, approachable, and did an excellent job maintaining the room.
Overall, the service and comfort exceeded my expectations. I will definitely choose Pan Pacific Serviced Suites again for future stays. Highly recommended!
- Alex (9/5): it wasn’t perfect but i would start there again - The Pool and the location the couch was terrible
- Cheryl (9/5): Clean, comfortable and convenient - Location is great, staff very helpful and friendly and the apartment was clean and comfortable. Nothing
- Baymab (8/5): Couple trip - Location was phenomenal Hotel the Ac/air filter needs to changed or replaced. Once you turn the ac off the smell is horrible.
- S Marsita (9/5): -
- Kaza662 (10/5): Wonderful Accomodation - Highly Recommended!! - All the staff were lovely, and nothing was a problem. On the last day, for example, when our car was at the wrong location to pick us up, the concierge really went out of his way to rectify the situation. This meant we were at the airport in plenty of time for our flight. We don’t know what would have happened if he hadn’t helped us. The kitchen was well-equipped, the view from the room was exquisite and the pool was wonderful. It was all the little touches that made the difference; we will definitely stay here again the next time we visit Singapore.
- Tony (7/5): -
- Sukhminder (10/5): -
- Siti Haziza (7/5): It’s ok very basic. - Great location near Arab street so food choices were exceptional. The size of the room was nice. Would be great if we could open the windows a bit to air the room. Check in staff were robotic and not warm. Just doing what they have to do and nothing extra. For a 4 star hotel this could be improved. Didn’t make us feel welcomed at all.
- Jodiemparks (10/5): Great hotel, will recommend. - My husband, baby and I stayed at Pan Pacific Apartments for five nights. The apartment was well equipped with everything we needed for a baby. High chair and cot provided.
It was a great hotel, situated perfectly, close to shops and public transport. We loved the complimentary bikes (one had a baby seat!) which we used often.
The pool was fantastic with a great view.
Breakfast had a great variety with an egg station, fruit, pastries, salad bar, yogurt, cereal etc. Chef Amir greeted us every morning and was so hospitable. Nothing was too much trouble!
Cannot fault the staff here, very friendly.
- Paul (10/5): -
- Karen (10/5): Extraordinary Experience - The room had a beautiful view, the pool was very inviting, they had a guest lounge, the elevators were fast, a short walk to the metro and there were lots of shops and restaurants nearby. Most importantly the staff were amazing and constantly went out of their way to assist when needed. The adjoining room didn’t have the nice view.
- malika (10/5): Loved my stay and would love to come back - The location, the size of room, the staff and cleanliness Nothing
- Vasily (9/5): Excellent - Comfortable, convenient with a baby, good location N/A , everything was great . The only thing to keep in mind is that breakfast area is very small and air conditioning is very strong
- Dream26180019981 (10/5): Excellent - Friendly staff, special thanks to Chef Amir
- Jihyun (9/5): - 직원분들 전반적으로 친절하시고 특히 한국 여자 직원이 계셨는데 참 친절하셨어요. 위치도 나쁘지 않았어요. 거실 소파가 좀 오래 되었는지 앉을 때 마다 아래쿠션이 미끄러져서 좀 불편했습니다.
- Hendrickx (10/5): -
- Petr (10/5): -
- mohdfaizala2024 (10/5): Pan Pacific Serviced Suites Nice Stay - Stay in Pan Pacific Serviced Suites Beach Road. All is good especially room and utilities. Special thanks to Chef Amir and team with good hospitality and very friendly. Always think to come back for next stay.
- RMDJakarta (10/5): Amazing stay - Excellent room, very clean, beds including pillow, very comfortable.
Service was second to none, the front desk staff were amazing.
Location was great, across the road form the Arab precinct and easy access to convenience store.
We will have no hesitation in staying again.
- markdN260XY (10/5): Best Hotel Staff ever - Pan Pacific Serviced Suites offers excellent service that makes every guest feel valued and comfortable. The staff are friendly, attentive and always ready to help with any request. From smooth check ins to thoughtful housekeeping, their professionalism stands out, ensuring a pleasant, relaxing and memorable stay for both short term and long term guests.
- Keshav (9/5): -
- CESAR (8/5): LINDO PERO NO FACIL DE ENCONTRAR. - Lindo hotel, lindo apartamento, comodo, . muy tranquilo y sin ruidos, tiene casi todo, (no horno), fácil check-in/out, bien el wifi, desayuno y lugar agradable. No es fácil encontrar, en Beach Rd no hay ningún 7500B. el ingreso está en una entrada a una zona: "The Plaza"
Edredón sin sábanas, no me gustan.
- Septo Ahady (10/5): -
- Septo Ahady (10/5): -
- Mandy (10/5): -
- yassine (1/5): -
- KTNP (10/5): Great option in Singapore - Liked · Very nice modern hotel in a location that was walkable to many restaurants, shops, and activities. House-keeping service was exceptional and provided everything we requested very quickly. Our room was really spacious and very clean. The beds and bedding were so comfortable. The room was very quiet at night. There was tons of storage. We had a really nice kitchen with filtered water and coffee service. The breakfast which was included in the price was extensive, diverse, and delicious. The elevators are super fast. The pool area is stunning and the gym is quite well appointed. I would highly recommend this hotel when staying in Singapore.
Disliked · The staff at the front desk were just okay. There was not a warm, welcome or smile and when we passed by the desk when going out or returning, no one looked up to say hello despite the fact that there were always quite a few people at the desk.
- Kim (9/5): Great option in Singapore - Very nice modern hotel in a location that was walkable to many restaurants, shops, and activities. House-keeping service was exceptional and provided everything we requested very quickly. Our room was really spacious and very clean. The beds and bedding were so comfortable. The room was very quiet at night. There was tons of storage. We had a really nice kitchen with filtered water and coffee service. The breakfast which was included in the price was extensive, diverse, and delicious. The elevators are super fast. The pool area is stunning and the gym is quite well appointed. I would highly recommend this hotel when staying in Singapore. The staff at the front desk were just okay. There was not a warm, welcome or smile and when we passed by the desk when going out or returning, no one looked up to say hello despite the fact that there were always quite a few people at the desk.
- Lee (10/5): -
- 991lauricer (10/5): Graceful Luxury - The stay was absolutely great!The serviced suites exceeded all my expectations.
We booked to celebrate my son’s first bday and they upgraded our room with MBS view,
gave stuff toy, balloon and birthday cake for the celebrant🥳
A perfect blend of comfort and luxury - I would highly recommend this place.
The staff was incredibly friendly and attentive, making us feel right at home.
I would like to commend Syahira Ahmad for the exceptional customer service!
Everyone went out of their way to ensure we had a great stay🙂
- Ng (8/5): -
- Neil (10/5): -
- SamNZ (7/5): Poor Breakfast- No Hot Vegetarian options - The facility is clean & staff was very friendly. Check-in process was smooth. Breakfast- There were only handful of Vegetarian Breakfast items like bread, butter, cheese, cut fruits, crosoints & pattisaries. There was absolutely NO hot Breakfast for Vegetarians or special diatery requirements. We were informed if we needed Veg options, we have to inform one day in advance. We did so, but received only Rice noodles. Is this someone would eat first thing in the morning with Tea/Coffee? I suggest, there should be more Vegetarian varieties to include (if possible Indian dishes), given there are many Indian guests must be visiting this hotel.
- Lynette (8/5): Enjoyable - Apartment was very good. Due to weather we didn’t get to try the pool. We found the bed a bit too hard, we woke with sore hips and back and air conditioning was never consistent, it sometimes was so cold other times warm. However we enjoyed the friendly helpful staff and would probably stay there again. See above
- Marcus (10/5): -
- Jiannan (5/5): - Location is good. No air flow go to bedroom, moist in bathroom. microwave uncleanned. clothing liner broken. Limited choices for breakfast
- hyejeongk801 (10/5): 굳 - 위치 좋고 스탭분들도 모두 친절합니다. 조식은 셀렉션이 다양하지는 않지만 매일 메인메뉴가 바뀌고 재료들이 신선합니다, 만족해요
Great location, friendly staffs, fresh and healthy breakfast. Can't be better.
- Maps27064413160 (10/5): CNY family staycation - We had a very comfortable stay at Pan Pacific Serviced Suites. The apartment was clean, spacious, and well-maintained, making it perfect for families. The environment felt safe and welcoming, and the location was very convenient.
The only improvement would be to provide breakfast every day. Overall, a great experience and we would happily stay again.
- Ei Ei (10/5): -
- 451farahk (10/5): 🤩 - Overall stay was amazing with all excellent service provided by Diyana and Lucas!
- Discover45486929719 (10/5): Feels Like Home - The room feels like home. Bathroom include bidet, else all is good. Breafast was simple but edequate. Chef Fadd and team did an excellent service and very accommodative. Location is superb. Frontdesk was great, pretty and smily.
- 712yitingl (10/5): Recommend! - Great service and clean rooms! Everyone was very helpful. Very convenient location as well. Aniq was a great help to us :)
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