Jetwing Sea
Location: Ethukale, Negombo, Negombo, LK
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover paradise at Jetwing Sea, where tranquil beach vibes meet exceptional service.
Spa & Recreation
Unwind at our full-service spa offering rejuvenating massages, body treatments, and facials. Make a splash in our outdoor and indoor pools, or break a sweat at the state-of-the-art health club.
Dining Delights
Savor delectable seafood at Lellama, one of our two exquisite restaurants. Prefer to dine in? Enjoy 24-hour room service or relax at our inviting poolside bar with a refreshing drink.
Comfort & Convenience
Each of our 83 air-conditioned rooms features private balconies, minibars, and plasma TVs, ensuring a comfortable stay. Stay effortlessly connected with complimentary Wi-Fi and enjoy the ease of concierge services and free self-parking.
Don’t miss out on your dream getaway—book your stay at Jetwing Sea now!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Picnic area
- Elevator
- Fitness facilities
- Supervised childcare/activities
- Gift shops or newsstand
- Hiking/biking trails nearby
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Wedding services
- Billiards or pool table
- Tours/ticket assistance
- Conference center
- Snack bar/deli
- Playground on site
- Free self parking
- Pool sun loungers
- Banquet hall
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Twin Room, Sea View
2 Twin Beds
312-sq-foot room, balcony with sea views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
-
Standard Double Room, Sea View
1 King Bed
320.2-sq-foot room, balcony with sea views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Double Room with Sea View
1 King Bed
427.0-sq-foot room, balcony with beach and sea views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Twin Room with Sea View
2 Twin Beds
431-sq-foot room, balcony with sea views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
-
Sea Residence
1 King Bed
1399-sq-foot room, balcony with ocean views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Desk, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Stovetop
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
-
Suite with Sea View
1 King Bed
498.2-sq-foot room, balcony with sea views
Layout - Living room and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Private spa tub
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
Guest Reviews
- Marina (10/5): - Beautiful hotel located opposite the beach. Only a short ride from the airport. Great breakfast with plenty of options available. Would highly recommend staying here.
- Verified traveler (6/5): Good breakfast but room for improvement - Check-in was quite slow and the room felt dated and could have been cleaner. However, the breakfast was very good and helped make up for the lack of service in other areas.
- David (4/5): - WiFi consistently failed No water sports as advertised and bar ran out of spirits Hotel look very tired and need TLC asap Hotel due to close in 2 weeks and staff didn’t seem to care as they seemed to be on holiday mentally Would not recommend
- Michelle (10/5): - Very nice place and staff were friendly.
- Monika (8/5): - In general it is a good hotel, rooms are very spacious with nice view, clean bathrooms all high standard but it felt like soulless. The staff was OK but nothing exceptional, we waited for drink before our dinner like forever even though the restaurant wasn't busy at all. It's close to the airport so it's a good option for 1 night before or after the flight. Breakfast was very good with tons of options.
- Stephen (8/5): Great stay - Great stay. Near to airport. Right on the beach. Friendly helpful staff Would recommend
- sapumalie (8/5): - Needs a small refurbishement
- Clinton (10/5): - I only stayed at the Jetwing Sea for one night, but I wish it had been longer! From the moment we arrived, the amazing staff made us feel welcome and well cared for. The hotel is perfectly situated on a beautiful beach and features two fantastic pools. The rooms are spacious, comfortable, and well-appointed. Dinner was exceptional, made even better by the attentive and friendly wait staff. Whether you're starting or ending your trip to Sri Lanka, this is the perfect place to stay.
- Gihan (10/5): - We had wonderful stay. Thank you
- Timothy H (8/5): - Lovely staff, great beach
- samantha (10/5): - Sand Sea & Sky.. golden sands, endless ocean and clear blue skies. Peaceful, quiet and tranquil. Deluxe twin ocean view rooms were comfortable and spacious. Excellent service and great food! Planning to return soon, over the Summer.
- Yogbal (10/5): - Good Property, but little old. Have full of privacy on rooms and rooms are comfortable and easily accomodate 2 1. Breakfast food spread is good and tasty as well. Quick checkin and check-out process. Highly recommend when there was price is reasonable. Last moment booking the prices are crazy.
- Sriyan (10/5): - I gave the same review to its sister property Jetwing Beach and the same goes for this one too. Book Jetwing properties in negombo with confidence you will never be disappointed.
- Verified traveler (6/5): Hotel to relax - Good location friendly staff value for money
- Manonita (8/5): Weekend at Jetwing Sea - Older hotel. Fantastic location. Very clean. Obliging staff. Trying to get a second Key was difficult and annoying. They only issue one key.
- Tania (10/5): - We stayed here for three night and had a great time. Friendly staff and helpful pool staff. The breakfast options were amazing. Huge variety to choose from. The only complaint would be the front desk staff were not helpful. Couldn’t answer some of our questions. The bell boys on the other hand were great. Gave us advice on taxis and other questions we had. They seem to know the area well.
- Kishwar (10/5): - We had an excellent experience relaxing at Jetwing Sea. The pool was amazing and was adjacent to the beach which made relaxing by the pool/beach divine. The breakfast was awesome with a variety of options from authentic Sri Lankan to Continental. The wait staff at the restaurant were extremely friendly and accommodating. The room and bathroom had a very comfortable layout and the cleaning staff did a great job keeping things clean and tidy. The spa was heavenly and the spa treatment was extremely relaxing. The only opportunity for improvement is communication. The staff at reception seemed to struggle with communication and that made the check in and check out processes very tedious. Overall, however, we had an excellent experience and would highly recommend the Jetwing Sea who is looking for a relaxing vacation by the beach, away from any hustle and bustle. I would love to go back to spend more days just relaxing by the ocean and playing at the pool.
- Sharman (6/5): - Beautiful beach.
- Jeffrey (6/5): - Nice beach on one side -- noisy and run down street on the other side.
- Trevor (8/5): - The venue provided the ideal option for what we needed. Close to airport.
- Scott (8/5): - Lovely place to stay. Good price. Large amounts of crows in the pool washing themselves was the only negative
- Vicki (8/5): - Nice rooms with beach side balconies. The pool was lovely and the beach in front of the hotel was always kept very clean.
- Linda (8/5): - Location on the beach was good. A short walk to some shops.
- federico (8/5): - good service
- Ravi (10/5): - 5 star amenities in a 4 star hotel with friendliest staff and easy access to a clean sandy beach with picture postcard views.
- Brent (8/5): - On arrival we were well greeted but around 8.30am they had workers banging for most of morning outside our room. Renovations outside our bedroom door. Fortunately, we were already getting up to leave but if we wanted to sleep in it would have been terrible.
- George (8/5): - Very attentive staff. Room large and reasonably well equipped with a nice balcony. Had to mention the insect population in the room. Small flies evident but the room operative eventually fixed this
- N Ilanthirjan (10/5): Great staff - Great people working there. Super friendly Suite is nice.
- federico (8/5): - Pleasant experience
- Jayakody Arachchige (10/5): - Nice
- Karl (10/5): - Wonderful beach front view
- Jayakody Arachchige (10/5): - Nice
- Jayakody Arachchige (10/5): - Nice
- Isuru (4/5): - I had an unpleasant stay at this hotel. There was water dripping onto the floor from the air conditioner, creating a mess. Despite multiple requests, no one responded to my request for amenities. Additionally, the room windows and shutters were either clogged or broken, and there was an unbearable, musty smell throughout the room.
- Vania (10/5): - This place was amazing!
- Karen (8/5): - Z
- Miroslav (10/5): - Nice hotel
- Maria (10/5): Negombo Gem - This hotel never fails me. Comfortable, relaxing, amazing staff, right on the beach. One word from me Paradise.
- Maria (10/5): Home from Home - This is not my first time nor will it be my last time to stay here. It’s home from home. Wonderful staff and service. I cannot fault this amazing hotel right on the beach
- Amila (8/5): - Great Hotel & loved the pool & beach view. Breakfast Buffet is great.
- William (10/5): Good value for money - Overall excellent value for money, restaurant food was good as was the service. The pool could be a tad cleaner and the mosquitos flies and leaves removed from the surface more often
- Dasun (10/5): - I recently stayed at jetwin sea negombo and had a pleasant experience. The room was clean, the staff was friendly, and the location was convenient. Overall, a good choice for a comfortable stay.
- Magdalena (8/5): - Nice hotel, staff was wonderful. A little outdated, the bathroom door in our room was broken. Located on the beach, we weren’t able to take advantage of it as we only stayed here one night but it didn’t look like there were any beach chairs. Overall good value for the price.
- Lili (6/5): - The hotels is nice and conveniently located close to the airport. I stayed at other Jetwing hotels in Sri Lanka and this one is the one that I liked less. The hotels feels very old and not in great shape. However, the staff was great and vey kind and the hotel was clean but it does need some upgrades so that it doesn't feel that old. I don't think it was worth for the price that I paid.
- Kataraina (8/5): - Restaurant food and service was great.
- muthuraj (6/5): - Average
- Deepika (10/5): - This hotel was close to the airport and took 30 min during morning traffic time to get to airport. The hotel is right on the beach and sea view rooms are great to relax in. The hotel staff went out of their way to get me a breakfast package of my favorite foods to take with me as I left before breakfast started at hotel. Experienced Sri Lanka hospitality.
- Rebecca (10/5): Stunning views and a fantastic hotel - We were greeted with welcome drinks at check in, they had very kindly upgraded our room booking. The views from the room and by the pool of the beach were absolutely stunning! The room itself was very spacious and the bathroom had a glass wall allowing you to sit in the bath and look through the room and out the window.
- Christopher (8/5): Nice beach location - Nice location right on the beach. The room was a little simple for a 4* hotel and wasn't of the level of the main areas of the hotel. The hotel wouldn't call me a taxi when I came to leave for the airport, instead wanting to charge $26 for their service. An Uber cost $4, better to make your own arrangements.
- Verified traveler (10/5): - Property is really nice and a beachfront property. Bed is comfortable.
- Verified traveler (10/5): - Stunning location, exceptional hospitality. Highly recommend this hotel.
- Maria (10/5): Jewel in Negombo - The Jetwing never fails to disappoint. Staff amazingly friendly and always ready to help. Location fantastic on the miss beautiful of beaches. Adore this place.
- Verified traveler (2/5): - Only staff was good. Ill never visit again for this place
- Sarah (10/5): Excellent - Very comfortable bed, great, close access to the sea. Very friendly staff
- Verified traveler (8/5): - Good place on a nice beach. Clean and tidy, restaurants good and bars good.
- Ann-Isabel (8/5): - The location is beautiful, though a bit noisy in the room because the main road is near. Food and drinks are excellent and all the staff were very kind.
- Vidou (8/5): - Good for a night stay when arriving to Sri Lanka. Rooms are comfortable and they respect the environment by not using much plastic. The staff is helpful and accommodating. There are two pools, which I think could be more welcoming and nicer.
- James (8/5): Sri Lanka Gem - Nice hotel on the Indian Ocean. Great staff and within walking distance of stores and attractions.
- Haydn (8/5): Nice hotel - Rooms with a great opening on to the beach and an amazing bed made this place great. However, early morning staff waking you up at 7am and a small of damp in our room was a downside. This would once have been an amazing hotel but in the room we stayed it is clearly getting dated and in need of some love. But if you want a room with a great room and beach access this is a really good option.
- ManiP (8/5): The Deluxe Room is a large size - The customer service provided by the staff was second to one. I found this hotel to be more of a 3 Star however. It lacked a bit of design/class. The room was a great size however and had access to the seafront. I would suggest doing a deeper clean of the rooms. Other than that, it’s perfectly fine for a short stay.
- Verified traveler (6/5): - I had a driver for a weekend safari who was to drop me at the Jetwing Sea on Sunday night. due to my requests, we were very delayed and didn't arrive until midnight. I called ahead to see if we could get a cot put into my room because my driver was very tired and faced an 8 hr journey home. my reservation was for 2 nights, but I only wanted the cot for one night and no breakfast for the driver. they insisted multiple times that I had to pay extra for the cot, and also pay for breakfast and for two nights for him. I told them over and over that he would only stay one night and no breakfast. they finally quoted me $20 for that, but then they kept on saying that if he stays for 2 nights they will charge double (over and over they said this, no matter how many times I said he will only stay one night). it was like they thought I was trying to trick them and was being dishonest, even though this was my fifth year at this hotel. It was very rude. but anyway, I told them I agreed to the charge and that they should go ahead and put the cot in the room (this conversation was 3-4 hours before we arrived). when we got there, the cot was not there, and we had to wait for them to install it when it was very late and we were very tired, and I had business early in the morning. also, on check out day, I was sleeping in, and before 8am, they had staff out on my veranda cleaning and were banging on the furniture and window, and shouting to each other, waking me up. not appreciated.
- Maria (4/5): Disappointed with my Sri Lankan Gem - This was my 6th visit to the Jetwing Sea. I was disappointed to find that refurbishing works were going on in the south wing of the hotel where our rooms were. We were not made aware of this and it was very noisy all day and into early evening. Half the wing and rooms were closed off. After two days we did get moved and upgraded but it took some effort. My friend who was staying for the fist time was upgraded on arrival. Very disappointing way to treat a loyal and frequent visitor. However as always the staff and service was fantastic.
- Bobo (4/5): Little value for the price - It’s your standard big hotel by a dirty ocean front (no rubbish, just dirty beach sand). The welcome was great. However, the room we were allocated was right next to the boarded up section of the left wing being redone... the hotel wasn’t full either. It was clearly in need of being redone itself. Notwithstanding, it was bland and devoid of colour or any character. It was ok for an airport preflight stayover. The spa was excellent - the lady really knew what she was doing and the pools were great. It was when we went for dinner that it really went downhill got us. We ordered a bottle of wine and the waiter did not know what he was doing, pouring glasses when the tasting had not finished. The buffet was disappointing: oily Mongolian and the worst curries ever. Thank god for the desserts - their pastry chef somewhat cured an otherwise terrible meal fir which we had to fork out Rs 3000+ pp.
- Verified traveler (8/5): - The buffet breakfast was fantastic.
- Patrick (8/5): Good hotel nice beachfront and pools - Nice beach, good comfatble rooms with good facilities and sea view, breakfast was a little limited in choices
- dinesh (6/5): Nice location, not good rooms - I only stayed for one night. When we first went to the room, there was a large cockroach. Room has no airflow so it’s smells wet and moist. The view from the room is nice. The need is good. The room is old and does not have a good vibe. Bathroom is also not as what we expect. The hotel is 4* but the rooms are 2*. For the amount we paid I would have preferred to stay in a much better place.
- Sanjeeva (4/5): Close to the beach but not up to the standard - We have stayed in many Jetwing Hotels and I would rate this the poorest. You cannot rate this as a 4 star hotel because the standards are no where near to other Jetwing 4 start hotels. Hotel needs a complete revamp if you are to call this a 4 star hotel. There were several noticeable marks/patches on bed linen & on towels. Bathroom was not cleaned properly, broken fittings (both soap holders were broken) & the AC was not working properly even after engineers came and fixed it. Extremely disappointed with the hotel amenities but we were impressed with the kind, friendly & helpful staff.
- Verified traveler (6/5): Close to airport and restaurants - Overall experience was good but the alacarte food was not up to the mark. The room was becoming moist and sticky. However, the hotel was right on the beach with a beautiful view and delicious breakfast.
- farha (8/5): Hotel on beach - Welcome drink and hot towels as soon as we arrived. First room not in great location so was moved to another room on upper floor. Great views , good breakfast and dinner choices; set dinner menu pricey at 4000SR so had a la carte which was very reasonable. Had the best sleep ever as the bed was so so comfortable . Friendly staff.
- CB (4/5): Beach hotel convenient for airport - on arrival my first impression was that the hotel was suitable for stay on arrival or prior to departure, located 30 minutes from airport, on the beach and close to local restaurants.Hotel and rooms are dated but adequate. Room suffers from condensation if a/c turned off. A/c does not work without room key being inserted in power socket.We found the floor was wet as if it had just been mopped on returning from dinner. Hotel aware of the problem. We also noticed a damp musty smell in the room that had not been evident when we checked in. On that basis I would not recommend this hotel.
- Verified traveler (4/5): Overpriced hotel on a Filthy Beach - After a wonderful trip around Sri Lanka we spent our final day at the Jetwing Sea. I have never written a review before but thought it important to warn other customers. Its not a cheap place and a complete rip off compared with all the other amazing places we stayed Firstly there was a mess up with the booking which meant we had to pay an extra cost for our room. Management dealt with this very badly and with a very unhelpful, take-it-or-leave-it manner. We had looked forward to a relaxing final day on the beach and by the pool but both were dirty. The beach was disgusting and no attempt made to keep it clean. The pools were pretty dirty too. One with algae and slime on the sides and tiles missing. The room was ok and the other staff, waiters etc were friendly and helpful.
- Verified traveler (10/5): Just About Perfect! - After working in Sri Lanka for nearly two months, we decided to celebrate our 41st anniversary in nearby Negombo and chose Jetwing Sea. From the moment of our arrival to our return home, we were met with a warm welcome and helpfulness from their great staff! Our room was cool, comfortable and very clean--and with a lovely view of the ocean. On our first night, we enjoyed a buffet dinner in their open-air beachside restaurant. At the end, the staff unexpectedly came to our table with a beautiful "Happy Anniversary" cake for us to enjoy! The pools are lovely--and we liked having a choice between a place to play with the kids and a quiet, serene pool. (We would suggest they someday add a "bench" in the quiet pool to sit in the shade.) The beach is nice, although you can't walk a long ways before it is not as clean as at the hotel. Jetwing does a great job of making everything so pleasant, though, so you don't want to go far. Be sure to check out surrounding restaurants & nearby shopping, too. (Our only moment of embarrassment was when they came to collect the two little bottles of shampoo & shower gel from us while we waited for our taxi. We didn't know they refilled them!) All said, we hope to return again!
- Phillip (10/5): Great location - Lovely hotel,perfect location,nice quiet area,easy walking to local restaurants and bars,staff wonderful,swim pool very close to the beach but private One of the best hotels we have stayed in for seafood
- Gregory (8/5): Jetwing Sea Hotel - Stayed at Jetwing Sea prior to a bicycle tour of Sri Lanka. Nice hotel. On the beach. Wonderful breakfast buffet. There are multiple Jetwing hotels and taxi driver didn't know where the Jetwing Sea hotel was located. We stopped along the road several times to ask tuk-tuk drivers where it was located (at midnight!)
- Quan (6/5): - The room was very average, the furnitures were old. All the drinking glasses were dirty, even in the restaurant. For the price, should be much better quality. The best thing about the hotel is the great food, absolutely delicious.
- Mike (8/5): Happy customer - Breathtaking beachfront location, excellent restaurant, and friendly staff.
- Verified traveler (8/5): Nice hotel location with well kept beach and faci - Only stayed one night but had a pleasant experience
- Maria (10/5): Chilled Getaway in Negombo - This hotel in truly a little gem in Negombo. Staff are amazing friendly and cannot do enough. This is our fourth visit and will be going back again.
- Mahesh (10/5): - Comfortable beach facing room, friendly and responsive staff
- Verified traveler (8/5): Value for money - Staff service excellent. Close to beach. Rooms are comfortable.
- Lyn (8/5): It's the people that makes the stay memorable - My first impression was not good as I had a room at the old wing which had dripping water from the AC, phone was not working and traffic noise. I was upgraded to a bigger room at the new wing. This is where you want to be. It's more spacious and quiet. Definitely more comfortable. But it was the people who made the stay memorable. The staff was responsive to my feedback. From the manager to the front desk to the restaurant waiters and housekeeping crew, they were all very welcoming which changed my impression of this hotel. The live singing from table to table during dinner was a nice touch too.
- john (4/5): COCKROACHES IN BATHROOM - BOOKED A DELUXE ROOM BUT FOUND TWO COCKROACHES IN THE BATHROOM! Reception were not that concerned and initially suggested that some "killer powder" could be used re the problem. I suggested a new room and this was taken up. However, the next morning I found a leech like worm in the bathrooom in the 2nd room. I would have thought that I would have been given some sort of refund but this was not forthcoming. The hotel has a good aspect but is rather in need of refurbishment. Also the hotel menu was very limited. Balcony view was good and the bed was comfy but who wants to stay in a hotel with cockroaches and worms in the bathroom-let alone a 4* hotel.
- Cheuk Ting (4/5): Bad services - The staff of the hotel was rude and not very helpful. The room was full of flies, we asked the staff to help us get some spray or insect repellent. The staff says he will, he got the tips from us and nothing had been done. We spent the night catching flies. The location was alright, and couple steps away from the beach but there's plenty more choices nearby. Wont come back again.
- Biswajit (10/5): wonderful beach hotel - Very good hotel to stay.
- Verified traveler (8/5): - Good location, the breakfast was very good. Squirrels are everywhere and this what makes you feel you are on a vacation in Sri Lanka
- Verified traveler (8/5): - Nice hotel, good breakfast buffet, pool and beach facilities. Somewhat removed from the main tourist section.
- Carolyn (8/5): Good place to stop before an early flight - Decent place to stay when I had an early flight in the morning. The staff were excellent- when I said there was a particular local dish I wanted to try that wasn't on their menu, they immediately offered to cook it for me, which was a real treat on the last night of my holiday
- Neil (6/5): Great hotel close to airport for a relax - Good hotel - a bit dated - but the staff are so friendly and helpful and will arrange anything.
- Faisal (8/5): Misleading information - The only concern regarding my booking in Jetwing Sea is this that a free shuttle service from airport to hotel was mentioned in my reservation voucher whereas there was no such facility available and when I called to the hotel the lady had told me that since you have booked through Expedia, we don't have such understanding to provide you a free shuttle service. I did not understand this confusion despite that I have booked my reservation through hotel.com.
- Verified traveler (10/5): Great stay at Jetwing Sea - Hotel has a nice wide beachfront, nice restaurants within 200-300 metres of hotel entrance (to the right) if you do not want to eat at hotel everyday. Had fun taking the catamaran out to sea.
- apphunter (10/5): Good - Stayed at the hotel for really short time but the experience was good.
- Clive (4/5): Ok -other Jetwings Better - Swimming pool full of insects -not dredged with nets regularly -worse than all other hotels in which we have stayed in Lanka (6 other).management not particularly helpful -one particularly arrogant -try the Jetwing Lighthouse Galle -poles apart or the Jetwing Blue
- Verified traveler (4/5): Price gouging. - Not worth paying $200 though i understand it is high season. Check in/out is painfully slow. Archaic system.
- Shabbir G. (10/5): Magical SriLanka - We found the Jetwing Sea hotel to be the best start of our Sri Lanka tour. The hotel is very clean with excellent rooms. We choose the deluxe rooms and the view of the beach and sea was brilliant. Excellent breakfast variety. The staff couldn't do enough to help you.
- Joe (10/5): The room was WOW! - One of the best rooms I've ever stayed - choosing the King Room was super spacious and very luxurious, modern and trendy, I just wished I stayed an extra night. The room was WOW!
- Verified traveler (4/5): Getting bugged to buy - Non hotel staff that look like staff bug you all day long as you try to get a suntan or swim.
- steve (10/5): Beach holiday - Located directly on beach. Lots of sunbeds and nice clean beach. Good seafood restaurant and very pleasant staff throughout hotel. Room was spacious and adequately equipped. Bathroom was clean and looked modern. Great view of beach and sea from both restaurants, swimming pools and rooms.
- Norbert (10/5): - Short stay but when back in negombo I'll definitely stay there again.
- Visit- Sept'15 (6/5): Excellent infrastructure, cheap tactics by staff. - Positives- elegant hotel, excellent location right on Negombo beach, fantastic views esp from higher rooms, amenities up to the mark, spacious, very well done up rooms, 2 top notch swimming pools, courteous staff. Negative- they are into the whole recycling thing, which is thoughtful, but it might have been more thoughtful to inform guests as to what extent, either at the time of checking in or with leaflets etc in the room/bathroom. they provide refillable little bottles for body lotion, shower gel etc; you finish them, they will refill them each day. Problem is,we only came to know that on the last day while checking out, and since we had finished and thrown them (like you would normally do), they charged us- and this is disgusting- Rs 1200 for the lost bottles! IF YOU ARE SUCH ENVIRONMENTALISTS, YOU WOULD DO WELL TO WARN YOUR GUESTS TO BE MORE CAREFUL, RATHER THAN ROBBING THEM ON THE WAY OUT!
- Louis (10/5): Nice hotel on the beach. - Really nice hotel, right on the beach, with a staff that is friendly and willing to help with whatever your needs are.
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