Hotel Campanario
Location: 1184 Padre Aguirre Gaspar Sangurima, Cuenca, ec
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Prime Location in Historic District
Hotel Campanario, nestled in the heart of Cuenca Historic Centre, offers a convenient stay just steps away from iconic landmarks like Pumapungo Museum and Cuenca New Cathedral.
Comfortable Accommodation with Stunning Views
Relax in well-equipped rooms featuring modern amenities such as flat-screen TVs and city views. Enjoy a restful night's sleep and wake up to a delicious buffet breakfast.
Exceptional Services and Dining Options
From a 24-hour front desk and tour assistance to a restaurant serving delectable international and Latin American cuisine, Hotel Campanario ensures a memorable stay for every guest.
Ready to experience the charm of Cuenca? Book your stay at Hotel Campanario now for an unforgettable getaway!
Policies
Check-in: 12:00 PM - 12:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Restaurant
- Family rooms
- Pets allowed
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Packed lunches
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe King Room
This double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Upper floors accessible by stairs only
- Toilet paper
- Key access
-
Budget Single Room
This single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Key access
-
Family Room
This family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Key access
-
Three-Bedroom Apartment
This apartment consists of 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. Featuring a balcony with city views, this apartment also provides a wardrobe and a flat-screen TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Key access
-
Standard Double Room with Two Double Beds
This twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Key access
-
Single Room
This single room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Key access
-
Double Room
This double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Key access
-
Double Room with Two Double Beds
This twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Key access
-
Twin Room
This twin room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Key access
Guest Reviews
- Villavicencio Pérez (9/5): - La infraestructura colonial
- MENDOZA (10/5): MUY LINDO - TODO MUY LIMPIO HAB COMODAS, PERSONAL AMABLE TODO ESTUVO MUY BIEN
- Alejandra (10/5): -
- Sandy (10/5): -
- Ochoa (9/5): - La atención del personal.
- Andres (9/5): - Me gusto la ubicación del Hotel en pleno centro de la ciudad de Cuenca.
- Veerle (10/5): We hebben een prachtig verblijf gehad in Cuenca met dit hotel als prima uitvalsbasis. Ook hadden we enkele tegenslagen e - Prachtig gebouw op een goede locatie, toch rustig, en zeer behulpzame en vriendelijke uitbaters Alles was goed
- Jimmy (10/5): -
- Sharon (10/5): - The welcoming care to include the breakfasts, help with luggage, and all over family setting.
- Lucas (8/5): Good value - Cool old building and great inner courtyard Not the most comfy mattresses
- karla johanna (10/5): Un hotel muy comfortable - estoy muy contenta la habitcion muy confortable todo muy limpio inpecable ,queremos volver pero ahora si con nuestras hijas,la comida que prepara el chef es espectacular .
- Meeuwesse (9/5): -
- Esteban (5/5): Lo barato no justifica una mala atención - Lo mejor es la ubicación. Cuartos sin ventanas. No hay suficiente personal. La atención mala.
- Walter (10/5): - Very nice place. Food was very good breakfast ñ,lunch and dinner.
- Cristina (8/5): -
- Karen (9/5): - Las camas son muy cómodas El cuarto es muy pequeño apenas hay espacio para caminar
- Helen (8/5): AGRADABLE COMODO LIMPIO - el desayuno me parece le falta algo mas...como pan fresco y caliente...alguna otra opcion de comida no hubo mucha interaccion del personal
- Silvana (10/5): - Ubicación
- Manuel (9/5): -
- sabrina (5/5): Good but staff needs to get better - The location is excellent and you get breakfast included the staff was pretty rude to me and my friend, they close the main doors at 10pm but there is no curfew - you can go in and out as you please but the night reception staff was threatening us on not letting us in if we leave past 10pm (not sure if this was a joke but did not find it funny)
- Gisela (10/5): La ubicacion y él servicio de primera - The customer service Ña
- Carmen (10/5): Muy bonito - La ubicación muy buena, cerca del centro, la atención del personal excelente, la decoración muy linda . El desayuno muy básico
- Rafael (6/5): - Tomaron de nuestro equipaje un par de tenis. Nos dimos cuanta depués de hacer el Checkout
- jean (10/5): - Excelente desayuno, habitación cálida
- GABRIEL (10/5): -
- Justin (10/5): Excellent stay with friendly staff and great food! - Very friendly staff. Comfortable room. Excellent breakfast. Great location. The almuerzo was amazing too! It’s not a deal breaker but it would be nice if the television had Netflix or mirroring capabilities.
- Erika (10/5): - Ubicado de manera céntrica, cerca de los principales atractivos turísticos, el hotel muy bonito y limpio, a demás de la excelente atención del personal
- Oscar (10/5): -
- sandra (10/5): -
- Irina (7/5): -
- Emilio (10/5): -
- Rodney Mijael (1/5): Sucio y con cabellos y pelos por todo lado - Había cabellos y pelos en camas, toallas, almohadas, baños, pisos, etc . Me cambiaron de habitación dos veces y las dos veces las habitaciones tenían este problema me dijeron que las lavadoras no pueden sacar pelos como si esa fuera una justificación válida me parece uno de los peores lugares para alojarse fui por trabajo pero lo que menos pude fue dormir . Por un precio igual o incluso menos se puede conseguir una habitación limpia y una buena actitud del personal que no logró satisfacer una petición como una habitación limpia y sin este tipo de problemas que son realmente asquerosos pues cabellos en una almohada y en las sábanas y toallas es una muestra de falta de limpieza La actitud de los empleados al expresar mi malestar y las habitaciones sucias
- Dieter (10/5): -
- Dieter (10/5): -
- ernst (9/5): -
- Maarten (9/5): - Good.
- Francisco (9/5): -
- Matilde (9/5): -
- Carolina (7/5): - El hotel muy limpio. Tiene varios personales de servicio a diferentes horarios el que nos recibió excelente pero de ahí en adelante las personas muy hostiles en sus repuestas nos hacían sentir como que molestabas . Las habitación 124 dolares por una habitación super pequeña SUPER pequeña .
- Jose (8/5): - 1. No cuenta con parqueadero el hotel como se oferta, tienes que buscar un parqueadero cerca donde puedas dejarlo
2. En la segunda noche al salir, el recepcionista nos obligó a dejar las llaves por " nuevas normas del hotel " donde nos pareció un poco extraño ese comportamiento.
- Angela (7/5): - Ubicación Relación precio, agua fria
- patricio (8/5): Muy bien - Desayuno bien
Habitación bien
Amabilidad y atención de José. Desayuno un poco más variado
- ORDO�EZ LEYTON (8/5): todo traquilo - bueno bueno
- Andres (8/5): -
- ROBERTH (8/5): Cerca de todo - El personal y su amabilidad excelente. Muy buena ubicación La habitación estaba cerca a la calle y se escuchaba el ruido de los carros
- CRISTINA MARIA (8/5): - Buena ubicación. Lugar bonito y acogedor. El piso sonaba mucho al caminar; por lo que la gente llegando a las 3am me despertó
- joel nathan (5/5): - המלון נמצא במקום מעולה
הצוות מקסים.
החדר והמיטות היו לנו ממש לא נוחים (אחרי שכבר החליפו לנו חדר) עזבנו יום לפני הזמן. המיטה לא נוחה
הכריות עבות מידי וקשות מידי.
החדר אפל מעט.
- Karina (10/5): Mi visita, Cuenca es mágica. - El sector del hotel lo máximo, aunque salí me perdí un poco pero llegué nuevamente😁 la amabilidad de las personas, el chico de la recepción ambos excelentes persona y el chef cocina espectacular el trato súper de mi agrado, súper agradecida con la atención espero volver y quedarme más días.❤️
- Lenin Javier (10/5): -
- Togra (9/5): Gran estancia - Habitación espaciosa con vista Al estar frente a una calle puede ser un poco bulliciosa, pero es tolerable
- Rafa (8/5): UNA ESTADIA ACEPTABLE - LUGAR ACOGEDOR, CERCANO AL CENTRO DE LA CIUDAD.
PERSONAL DEBE SER MAS AMABLE, TODOS MUY SERIOS.
FALTA MEJORAR LIMPIEZA Y MANTENIMIENTO DE INSTALACIONES SANITARIAS, AL MENOS DONDE NOS TOCO ALOJARNOS ESTADO DE INSTALACIONES, FUGAS DE AGUA.
POCA AMABILIDAD.
- ALBERTO HECTOR (10/5): MUY GRATA ESTADIA - MUY BIEN UBICADO, EN EL CENTRO HISTORICO.- DESAYUNO IMPORTANTE, Y TODO EL PERSONAL DISPUESTOS A COLABORAR EN TODAS NUESTRAS CONSULTAS. TODO MUY BIEN.
- Luis (4/5): - La habitación tiene un olor a húmedo.
- Salvador (7/5): CUENCA ES EL DESTINO - EL DESAYUNO MUY BUENO Y LA UBICACION EXCELENTE LA HABITACION EN EL 4TO PISO , SIN AIRE ACONDICIONADO, EN LA TA TARDE HACÍA CALOR. MUCHO MAGNETISMO DENTRO DE LA HABITACION CUANDO TE ACUESTAS EN LA CAMA PARECE QUE TE ELECTROCUTAS FENOMENO QUE SE OBSERVA AL ESTAR CON LA LUZ APAGADA.
- Elena (8/5): -
- Karina (8/5): Tranquilidad - La amabilidad del joven administrador y que se puede llevar a mascota No hay ascensor
- Joaquin (2/5): Habitación sin insonorización - La ubicación y la arquitectura del lugar, la actitud de los empleados muy buena No pude dormir debido a que las habitaciones no cuentan con ventanas insonorizadas.. se escucha todo lo que pasa en el patio central, ponen la TV a las 7am, el recepcionista gritó a las 4am a otro huésped… la actitud del dueño pésima
- Joel (10/5): - confort de las habitaciones
- Rafael (10/5): Exceptional -
- Tammy (8/5): Very good - location is great just a little noisy
- Richard (6/5): I was contented - Excellent It was a bit noisy as my room faced the street
- Tammy (7/5): staff is very pleasant and helpful, everything very clean - breakfast was very good, comfortable, beautiful area to eat, staff nice the room should have room darkening (heavier) window treatments to block out noise and light at night
- Michael (10/5): Excellent Stay at a Nice Hotel - This is a beautiful, old-style hotel with all of the modern ammenities. The staff were very friendly and the service excellent. The location is excellent at just a 5 minute walk to the main hiatorical area.
- Oleg (5/5): Passable -
- Beatriz (9/5): Superb -
- Poppy (10/5): Very good service & centrally located - Comfy bed, good breakfast, daily cleaning, friendly staff, 24 access to hot/cold drinking water, hot shower.
Easy tram ride from bus terminal. TV in central area was loud & unnecessary. After being on buses (with loud TV) for 8 hours it’s too much. Suggestion: Swap it for some gentle music for ambience
- Robert (10/5): Great location friendly staff - Beautiful friendly staff Bed was hard
- Nickolaus (9/5): Superb - Great staff beatifull atmosphare will stay there again
- Maria (10/5): Exceptional -
- Shirish (8/5): Very good -
- Chantal (10/5): Exceptional -
- Robert (10/5): Pleasant and central - Very pleasant central location. Staff is friendly, and breakfast is delicious.
- Druzhinenko (9/5): Superb - I am completely satisfied
- Kenneth (10/5): Excellent, Central Spot to Stay in Cuenca - Excellent location, extremely friendly and helpful staff. Beautiful hotel courtyard.
- Jim (8/5): Very good - Lack of variety
- Sebastián (9/5): Superb -
- Kathryn (7/5): Lovely staff, pretty building, but not that quiet. - Basic breakfast included. Room was big. Staff were very helpful & friendly. Location was good and building was pretty. Lighting in room was not great - main light was nasty white light & bedside lamps fairly dim. Noise from room above - footsteps/stomping late at night/early morning kept me up. Hairs in bedding & unpleasantly stained bath towel.
- Jessica (8/5): Cute hotel well worth the price - The hotel was great! Good location, very clean, comfy pillows, good water pressure in the shower. It was very quiet overnight. It feels very safe. We did not eat here but saw people doing so and the food looked very good.
One thing to note: if you have an early morning check out to catch a flight, unfortunately you will have to wake the concierge - they sleep on-site, all of the lights in the building will be out, and all of the front doors are locked up tight. Not a bad thing, just something to be aware of beforehand.
- Anna (10/5): Exceptional - Beautiful patio! Tasty breakfast)
- Tracy (7/5): Good -
- Steven (7/5): I was upgraded to a nicer room but it was very noisy. - I was moved to a bigger, nicer room which was unexpected. The bigger room was facing the street which made it very noisy. Also the curtains were so thin that they did not block out the lights from outside.
- Claudia (10/5): Exceptional - The hotel is in a beautiful old house. We liked best the nice patio where food is served.
The staff is very helpful and friendly. No lift.
- Jorge (9/5): Great hotel option in downtown Cuenca - Great hotel in the middle of Cuenca. It's just 5 minutes from the center and cathedral. The staff is great specially Alberto who was really helpful and always making sure we were enjoying our stay.
- Nasus (10/5): Exceptional - Centrally located. Great price. Staff were very pleasant and accommodating making our stay most enjoyable. Modest clean room. Good breakfast. Nothing. We got what we paid for.
- Mariam (9/5): Confortable, seguro - Una casa preciosa Su manteniendo y limpieza
- Mila (10/5): Welcoming staff, clean place, great location - Great and comfortable place in the historic part of the city, helpful staff, good breakfast,
- Martin (9/5): Superb - Very helpful staff, place is in nice colonial house. Walking distance to everywhere, close to tram station. Most of the time is quiet. Sometimes it gets noisy, morning when they start serving breakfast, sometimes people arriving and leaving at night and when they walk the wooden stairs is really noisy. Breakfast is every day the same, getting boring after a few days.
- Aamadai (7/5): Good -
- Myriam (8/5): Very good -
- Moyer (10/5): We felt very safe and comfortable. - Awesome suite! Nothing
- David (10/5): Exceptional - Great people... watched the soccer finals together Lobby is not lighted at night
- Nicolle (8/5): Very good - They let me check in earlier, which I appreciated it since I had an overnight trip and was really tired and happened to be sick.
- Robyn (9/5): Excellent value for money - Great location. Good-sized, nicely decorated room that was cleaned daily. You could refill your water bottle. Because it’s in an old building and built around a central courtyard, noise carries. But they do have a strict curfew - at 10 each night, the TV goes off and the lights downstairs go out.
- Sarah537 (7/5): Charming and good location - Absolutely charming old building with a courtyard, historical details everywhere. Good location right in the historical centre. Big rooms. Noisy, sounds echoed everywhere. We booked a queen room and got a room with three small beds, awkward for a couple. Beds hard and uncomfortable. Breakfast rather limited.
- Jose (9/5): Superb - They were accommodating to my needs. Extremely helpful and responsive.
El factor humano hizo la diferencia. The pillows were kinda uncomfortable.
- Edwin (10/5): Exceptional - Simple but nice room in a wonderful old building. Clean and quiet. Great included breakfast, very friendly staff. Only a small inside window, but it didn't really bother me. Sometimes a slight musty smell due to moisture.
- Anonymous (9/5): Superb -
- Erin (3/5): Affordable, great location, incredibly uncomfortable - We booked a ''balcony with city views'' room with 2 double beds, but were given a small windowless room with 2 single beds. When we brought this to the hotel's attention and showed them the booking.com reservation they said that's not what they could see on their end. Eventually they moved us to a bigger room with a window, but seemed annoyed about it.
This room had a motion sensor light near the bathroom that could not be deactivated, and would turn on in the night anytime the person in the bed closer to the bathroom rolled over. Beds were like rocks.
- Gianpiero (9/5): We highly recommend this place to anyone looking for a pleasant and convenient stay. -
- Roberto (10/5): Extraordinary - This hotel sits in a refurbished historical
Building. The property is beautiful, the rooms are spacious and extremely clean and the best part are the staff. They are not only very courteous and friendly but they will go above and beyond to make of your stay an unforgettable one and to try to accommodate your every need
Photos