Hotel Casa Gardenia

Location: Benalcazar n9-42 y Oriente, Quito, ec

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Shared kitchen
• Outdoor furniture
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Garage
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Premium Room

  1 Double Bed

  172-sq-foot individually decorated room with a balcony

  
  

  Layout - Living room and dining area

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Food & Drink - Room service (limited)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

  Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Eco-friendly - Eco-friendly toiletries and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Bedsheets provided
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Single Room

  This room features a private bathroom.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Fruits
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Twin Room with Balcony

  This room features a private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Fruits
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

• Superior Double Room

  This room features a private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Additional bathroom
  • Terrace
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Fruits
  • Cots
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

• Double Room

  This double room has a desk, a patio, garden views and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Hardwood or parquet floors
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Bottle of water
  • Fruits
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

Guest Reviews

• Haidy (10/5): Comodidad - Todo, un hotel Muy lindo No tienen TV
• Christina (10/5): - Great location, breakfast was excellent and the owner was so helpful with accommodating a late checkout and arranging transportation to the airport.
• Aline (8/5): -
• David Frazier (7/5): - I didn't stay. It was overbooked.
• Agata_S (9/5): Świetne miejsce do pobytu w Quito. - Obiekt połozony w pobliżu historycznej cześci miasta. Można dojśc na piechotę. Ładne widoki z tarasu. Smaczne śniadania. Właściciel bardzo nam pomógł w lekko kryzysowej sytuacji. Ciekawa architektura samego budynku. Pokój był bez okna. W sumie nie sprawiało to problemu. I trudno poprawić :)
• Camila Ailen (10/5): Lugar para relajase en Quito - Las instalaciones hermosas, con muchas plantas y buenas vistas. Está como dentro y fuera al mismo tiempo con los distintos balcones. El personal más que amables y siempre atentos. Cómodos los colchones, no se escuchan ruidos y la ducha agua caliente es muy buena! Nada, todo de 10
• Merilyn (8/5): The friendly and welcoming staff made our stay all the more pleasant. They were always helpful - Breakfast was ok for me but my husband would have joyed something more substantial. The traffic, dog barking noise was a bit much at times so would recommend if you have sleep issues to request a back of house room.
• Gabriele (9/5): Schönes neueres Hotel mit sehr hilfsbereitem Personal - Sehr schönes helles sauberes Hotel mit schönen Zimmern und gutem Frühstück. Das Personal hat sich sehr um uns bemüht. Quito insgesamt hat uns nicht so gut gefallen, da man abends eigentlich nicht mehr allein auf die Straße kann, dafür kann das Hotel aber nix.
• Vera (10/5): we had a great time in Quito, the hotel was a very nice place with great staff to make us feel at home. -
• celine (9/5): Parfait pour découvrir Quito - Proximité du centre historique , même si beaucoup de dénivelé . Personnel très à l’écoute
• Verena (9/5): Perfekt für 3 Tage! Wir würden wieder kommen. - Die Lage und das sehr aufmerksame Personal. Wir bekamen am Abreisetag noch ein Frühstück to go weil wir um 6 Uhr abgeholt wurden. Das Hotel ist etwas hellhörig.
• José (10/5): - Exceptionnel un cadre magnifique un service en rapport avec le cadre et les hôtes toujours attentifs et de très bon conseil Je recommande chaleureusement Rien tout était parfait
• Alison (9/5): Funky, spacious hotel in Quito's historic centre, lovely staff, nice breakfasts - The location was great, in the Historic Centre a short walk up the hill to Quito's Basilica or downhill to restaurants, bars and shops, and even at night we felt safe there. Casa Gardenia has a chic, open feel to it with great views from two lounges on different levels and a nice breakfast room and we felt very at home there. Andres and his manager Amanda were super helpful, and on the last day when the roads were closed for a religious procession, they helped us carry our heavy bags and cases up a steep hill to where we could get a taxi. Thanks to them, we were not delayed for our flight! All was good
• Elias (10/5): - Lovely place in the old town! Super helpful staff!Really recommend :)
• Bispo (8/5): - Walk distance to several attractions in the historic city center. Very nice staff No TV in the room, what I confess, it was a great experience.
• Cathleen (8/5): -
• Natalia (10/5): -
• Aleksandra (10/5): Bardzo miły pobyt w pięknym hoteliku w Quito - Mały, rodzinny hotel w centrum historycznym Quito. Bezpiecznie. Bardzo czysto, przepiękny widok z części wspólnej. Kawa i herbata całą dobę. Przemiły właściciel hotelu. Serdecznie polecam! Bardzo smaczne śniadanie. Hotel jest przy ruchliwej uliczce, ale to urok centrum historycznego.
• מוטי (10/5): מלון מיוחד , במרכז העיר העתיקה , ארוחת בוקר טובה, צוות מעולה , -
• Kate (10/5): Would stay again - great place great people - The property was unique, great views and the owners and staff could not do more to help you, they were fantastic and very accommodating. If I had to pick one thing it would be hearing plumbing in other rooms.
• Bolduc (10/5): -
• מוטי (10/5): מלון טוב מאוד - מלון במרכז העיר העתיקה מלון מיוחד , חדר גדול ,ארוחת בוקר מעולה , צוות מסיע ❤️
• Brian (8/5): Very convenient location and beautiful views of the city to enjoy. - Beautiful views of the city and very short walk to the centre. No TV or safe in the room
• Miguel (10/5): - Trato personalizado y amable
• Grace (10/5): Best view of Quito! - This is a charming converted old house a stone throw away from the old town with the best view from an enclosed terrace. Go there instead of the five star hotels in town. You won’t regret it! The position and the architecture.
• Diaz Herrera (10/5): -
• Márta Ilona (10/5): - Az egész tökéletes volt. Nem volt olyan.
• Matthew (9/5): -
• Delphine (9/5): top! - l emplacement , le personnel est adorable , super petit déjeuner RAS
• Sayed (8/5): - Le faltan alimentos más saludables. El ruido de los otros huéspedes
• Elise (9/5): Enjoyed. Would stay here again. - The owner was extremely kind and helpful. Good breakfast. Nice atmosphere. Road noise, although the windows did a pretty good job of soundproofing. It was also easy to hear the other guests coming and going from their rooms.
• Yolanda (10/5): A must stay - The art is incredible! Comfy & cozy in a great location with beautiful views.
• KEITA (9/5): -
• Ulli (10/5): Super schönes familiäres Hotel mitten in der Altstadt von Quito (toller Blick über die Stadt) - Tolle Lage und nettes Personal Nichts
• Carlos F. (9/5): -
• KEITA (9/5): - Quarto limpo e confortável Funcionários simpáticos O piso faz barulho e me importei um pouco com o movimento das pessoas do quarto em cima.
• Johanna (10/5): - Mycket trevlig personal som underlättade för oss i Quito och som hjälpte oss med våra önskemål. God frukost, rent, avslappnande och familjär miljö med fin loungemiljö. Rktigt sköna sängar.
• OSCAR ARTURO (10/5): Una hermosa estadia - La ubicación y Andrés siempre estuvo explicándonos y orientándonos TODO MB
• Kristina (10/5): -
• Xiaohong (9/5): -
• KEITA (9/5): - Quarto super limpo
• Sheelagh (10/5): Perfect hotel and hosts. - Perfect location to explore Quito. It's located in a very safe area. We were able to walk just 5 minutes to 2 local restaurants and walking elsewhere was also easy and safe. It is a delightful boutique hotel too. We had 3 rooms booked for a family trip of 5 adults. All 3 rooms were spacious and comfortable. Transport was easily arranged through the hotel to and from the airport. Owner and staff all excellent, and they all spoke excellent English. Water was always available to fill water bottles. Breakfast was fresh and plentiful. An amazing place to stop over for 3 nights! Nothing to dislike. Anyone would be happy here. Very relaxed place.
• Diego (10/5): - Excelente ubicación para conocer el centro histórico de Quito. La habitación muy cómoda y amplia. Personal muy agradable.. el desayuno está muy bien y la sala tiene vistas a la ciudad. Nada
• Christine (10/5): Very lovely owner, who went out of his way to tell us a lot of the history of Quito. - Stunning view of the city of Quito. Very quiet and a world away from the world.! It was lovely..
• Yadira (10/5): Excelente relaciòn precio calidad - La ubicación fue perfecta, em pleno centro historico, muy cerca de todo. Limpieza total. El personal super amable. Recomendaciones sobre quito y sus alrededores muy buenas.
• Morejon Cherres (9/5): - la vista panorámica, los espacios comunes son muy bonitos el baño no es cerrado por completo, no había jabón
• Jeannie (9/5): -
• Day (10/5): - La ubicación en el centro de Quito es óptima. Andrés fue muy amable con nosotros y muy pendiente de lo que necesitáramos. Las habitaciones cómodas y muy lindas. Las vistas del centro de Quito desde la terraza es linda. Todo estuvo muy bien.
• Valeria (10/5): - Andrés fue súper amable, nos ayudó en todo, nos tenía las habitaciones listas antes del horario de ingreso, nos dio recomendaciones de lugares a visitar, y nos entregó desayuno para llevar el último día porque salíamos muy temprano.
• Hone (9/5): Lovely hotel with helpful staff and great facilities - The location in the old town is excellent, the staff were unfailingly friendly and helpful, especially the male receptionist, who offers excellent and detailed advice, my room was spacious, well appointed, comfortable and with a great view and easy access to the terrace, and the breakfast was very filling.
• Elizabeth (10/5): - Friendly, helpful staff; great location; stylish, comfortable room; nice breakfast. All a person could want!
• SERGIO (9/5): Muy buena opción para alojarse en Quito! Lo recomiendo. - Hermoso y pequeño hotel , habitaciones simples pero muy bien decoradas y camas cómodas . Excelente la atención del staff del Hotel , muy atentos siempre. Muy buena ubicación en Quito, en centro histórico pero en una zona más tranquila. Quizás mejorar el desayuno, pero no estuvo nada mal.
• Ryan (10/5): Wonderful stay at a great locally owned boutique hotel - Amazing views. Architecturely beautiful building. Helpful and friendly staff. Wonderful breakfasts. Comfortable beds and great hot water.
• Erik (10/5): Unik service på et koselig hotell. - Stort rom med god utsikt. Fantastisk serviceinnstilling på personale. Kort å gå til alt i gamlebyen. Unik utforming i fellesarealer. Vi ble tilbudt matpakke da vi hadde avreise 6 om morgenen. Eieren leverte dette og ønsket oss god reise videre. Ingenting
• Denis (10/5): A well situated classic hotel with pleasant staff at an affordable price this is the hotel for you - The owner was very nice, kind and accommodating. He made my stay excellent. The fact that my stay was so short.
• Kübler (9/5): - Lage, Personal, Frühstück, Zimmer alles super. Wir hatten das Pech, dass es beim Frühstück sehr kalt war
• Vanegas Galeano (10/5): Se merecen mil estrellas. La mejor atención del mundo mundial, un lugar hermoso y acogedor. - Lo que le sigue a fantástico, realmente cuidan cada detalle, la calidez de las personas que que atienden el lugar y su disposición para apoyarte y que tengas una grata estadía es invaluable. El mejor pan que me haya comido en la vida, simplemente delicioso La verdad no tienen nada por mejorar. Mi experiencia con ellos fue la mejor
• Ramil (10/5): Perfect location and hospitality. - Amazing location and hospitality. Thanks to Mr. Andres, his kindness and hospitality made my stay in Quito smooth. Nothing
• LUIS OSCAR (10/5): Mucho más que un hotel, es una casa para vivir la experiencia del centro de Quito - La atención de todos fue EXCELENTE, nos hicieron sentir como en casa!! Tuvieron la habitación lista antes de tiempo, estaba todo muy limpio, bien decorado, nos ayudaron a conseguir tours y recomendaciones de lugares para visitar. El hotel tiene vistas muy bonitas al centro de la ciudad. Sin duda un lugar para volver! Todo estuvo perfecto
• Linda (8/5): -
• Andrew (9/5): Perfect spot to visit Quito. Welcoming and helpful owners. - Excellent breakfast. Great views of the city and comfortable couches to sit on where you could enjoy the vistas. They have an excellent map with tourist attractions and recommended restaurants marked. It is on easy walking distance of the centre of Quito and nearly all the main attractions We felt the shower fitting needed replacing. But otherwise good hot water and clean.
• Loïc (8/5): -
• Lisa (10/5): - Loved the simplicity of the rooms, location and epic rooftop views. The breakfast was also one of the best we had whilst travelling Ecuador and Galapagos. The staff were just fantastic, their English was excellent and they were super helpful in recommendations for quito and other tours. We arrived early and were able to leave our bags and head to En-Dulce for a great breakfast, coffee and cakes (worth a visit). Also visit the Basilica, it was the best $4 we spent in Ecuador and just round the corner. The road was quite noisy at night (on a cobbled street). So pack some earplugs, as it's still worth the stay!
• Dieter (10/5): Excellent - An old house very respectful and modern transformed A lot of space, lot of light, the view on old Quito
• annalisa (10/5): Excellent - Great location for exploring the old city Andreas was incredibly kind and helpful.
• Laura (10/5): -
• Ramine (10/5): Séjour exceptionnel à Quito - La gentillesse et la serviabilité d’Andres sont exceptionnelles. L’architecture et la décoration de l’établissement sont remarquables. L’hôtel est très bien placé tout près de la Place de l’indépendance et des monuments historiques. Je recommande vivement.
• Amber (10/5): Casa Gardenia was a wonderfully located, comfortable hotel where the owners made me feel very welcome. - Cynthia and André were incredibly kind and welcoming! They really went the extra mile to make sure I was comfortable and had everything I needed. The space is nice and bright, with great views of the city. It’s in a safe location very close walking distance to Plaza Grande. I’d be happy to recommend this hotel to my friends and family.
• Mathias (10/5): - Fantastic service, very friendly and helpful staff.
• Mathias (10/5): -
• Giovanni Luigi (8/5): -
• Jacqueline (9/5): Perfect for me. - Location, beautiful, staff, breakfast, P. There is nothing to dislike, really nothing.
• Katja (8/5): Schön, aber nicht ganz billig - Schönes Gebäude, gute Zimmer, supernetter Empfang mit guter Beratung bezüglich Restaurants, Sehenswürdigkeiten. Man bekommt sogar eine Karte. Aufenthaltsraum ganz oben und Sofa im Flur mit Ausblick. Nah zum zentralen Platz. Zimmer zur Straße, deswegen nicht ganz leise, Zimmer selber ohne Sessel o.Ä., man hat nur das Bett. Am Ende kamen einfach 10% Service auf den ausgemachten Preis obendrauf
• Maria (9/5): Great choice! - The members of the staff were extremely nice and kind. Breakfast was great. The room was noisy. You could hear everything from the corridors and the street. It was quiet most of the time, though, but the moment someone arrived or left the rooms, you could hear it. The street wasn't that busy either, so it was noisy just at some moments, not continuously.
• Antonio (10/5): Perfecto para conocer Quito - El desayuno fue espectacular. El sitio super seguro y tranquilo y Andrés es maravilloso.
• Caspar (10/5): Een aanrader voor een ieder die een comfortabele overnachting zoekt op een mooie plek - Dit hotel is werkelijk van alle gemakken voorzien. Het ligt op loopafstand van de bezienswaardigheden in het oude centrum van quito, het heeft warme douches met genoeg waterdruk, een heerlijk onbijt en tevens zeer vriendelijk personeel dat erg behulpzaam is!
• Marta (9/5): Encanto en el corazón histórico de Quito - Me encantó la casa donde esta instalado el hotel además de su ubicación. El casco histórico de Quito es una maravilla que debe ser visitada. Desayuno exquisito y personal muy agradable. Excelente relación precio/calidad. Me ha gustado todo y ha sido una agradable sorpresa.
• Diana (10/5): - Excellent stay!
• jose miguel (8/5): -
• Olga (5/5): -
• Ingrid Maribel (10/5): Wonderful and comfortable stay, the hotel is so cozy that we felt at home. - This is a beautiful place to stay, besides Andres and all the staff were really kind and friendly.
• Anna-Lena (8/5): - moderner Stil, super Lage
• Sarah (10/5): It would be a mistake not to stay here! - There is no better place to stay in Quito! The hotel is perfectly located and feels extremely safe. The building itself has incredible architecture and the views left me breathless. The staff is wonderful, kind and very helpful, making sure you are satisfied every step of the way. The breakfast is fresh and generous. You can walk anywhere in the city. I will go back and recommend it to everyone that I know!
• Peter (10/5): Excellent hotel in Quito - Excellent location, extremely friendly and helpful staff, beautiful boutique hotel. Great breakfast as well. Highly recommend. I will definitely return there.
• Andy (10/5): Exceptional - Excellent stay! Nothing to say here! Staff was more than friendly and carying! Nothing
• Alan (10/5): Beautiful boutique hotel in great location - It’s the second time we have stayed here. The rooms are comfortable and clean. The location is excellent with a beautiful view of the city. Just a Few blocks down from the incredible Basilica and 10 minutes walk from the plaza grande. Andres the owner was kind enough to help us with our bags down to plaza San Francisco. Very good value for money.
• Sherry (10/5): Exceptional -
• Amanda (10/5): Perfect boutique hotel in great position with really helpful staff - The property was perfect- in an excellent position close to everything. The rooms were really comfortable & the property had amazing views over the city particularly at night. The staff were amazingly helpful both before & during our stay. Unfortunately we were only on a short stop over but would loved to have stayed longer at this property. Nothing
• Smith (10/5): Exceptional -
• Sydney (9/5): Great little hotel to use as a base to explore Quito - Great little hotel in a location above the heritage centre. Helpful, friendly staff. Good advice on restaurants and places to visit. Comfortable room and a nice little breakfast. Being in an elevated position, it is a bit of a workout to walk back to the hotel from the centre of the old town. However, there are always taxis and Ubers 😊
• Surveen (10/5): Lovely charming place - Charming well located. Andrew’s the host and the rest of staff were very nice. Nothing
• Claire (10/5): Fantastic location and staff - All the hotel staff were welcoming and exceptionally helpful. The views across the city are outstanding.
• Mc (9/5): Superb - The hospitality is excellent, so welcoming,warm,friendly staff. Everyone,from the owner to the recommended taxi driver want to make your stay is comfortable, enjoyable,pleasant, It's more like a bed and breakfast type of stay. Although it didn't bother me, if you are a light sleeper don't get a room with a balcony on the street side. Walls are very thin ,so you can hear people in the hallways and the activity adjacent to your room.
• Moshkalov (10/5): Great place to rest on your trip! - Great location, beautiful interior and very friendly owner, who helped me around the town
• Marc (10/5): Exceptional -
• Karen (9/5): Delightful boutique hotel in the old town of Quito. - The Casa Gardenia is located in the old town very close to the main square. There are a lot of restaurants and cafes nearby. The room was comfortable and spacious. The shower worked well with plenty of hot water. The communal sitting areas had wonderful views of the city. Breakfast was freshly cooked. Nothing was too much trouble for Andre the owner and his team.
• Pieter (9/5): Superb -
• Johny (10/5): Exceptional -
• Pinrat (10/5): Great stay. Highly recommend! - I like everything about this place, especially the staff! We arrived early and we were allowed to check in early. We asked if we could have the breakfast on the arriving date since we were leaving early on the next day. They said yes and quickly prepared it for us. However, they still prepared breakfast boxes for us on the morning we left. We appreciate their flexiblility and attention so much! The room was great with a window. It had an extra blanket. Everything was clean. While it didn't have a hair dryer, we could ask for it at the counter. So we got everything we needed for a great stay! None!
• James (10/5): Cool place to stay in Quito. - The hotel was beautifully designed and really interesting. The room was super comfortable with a great layout and a wonderful, powerful shower. Breakfast was excellent but really our stay was made great by Andre, the manager. He was kind and helpful. It is a great place to stay! Nothing, we really enjoyed it!

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