Hyatt Regency Gurgaon

Location: New Delhi NCR NH 8 Sector 83, Gurgaon, in

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Table tennis
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Kids' outdoor play equipment
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Steam room
• Badminton equipment
• Personal trainer
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Happy hour
• Supervised childcare/activities
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Twin Room with Pool

  The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

• Twin Room with 15% Discount on Food & Soft Beverages, 15% Discount on Spa & Confirmed late check out till 14:00 Hrs

  This air-conditioned room is fitted with a satellite flat-screen TV, a seating area and a writing table. The private bathroom comes with a shower and free bath amenities.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Cots
  • Adapter

• Club Twin Room with Pool

  The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

• Suite, 1 King Bed (Regency)

  1 King Bed

  947-sq-foot room with city views

  
  

  Club Level - Buffet breakfast and light refreshments

  Layout - Bedroom and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - 40-inch flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

  Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate bedroom
  • Club level room
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace

• King Room with Pool

  The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

• Twin Room - Club Access with 15% Discount on Food & Soft Beverages, 15% Discount on Spa & Confirmed late check out till 14:00 Hrs

  This twin room has a bathrobe, private entrance and seating area. Additional benefits include: - Daily breakfast at Club Lounge - Internet - Cocktail hours at Club lounge from 1800-2000 hours daily

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Cots
  • Adapter

• Higher Floor King / Twin Bed with Bath Tub, 1+1 on Alcoholic Drinks (Selective Menu) throughout the stay, 25% Discount on Food, Soft Beverages and Spa

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Club King Room with Pool

  The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

• King Suite with 15% Discount on Food & Soft Beverages, 15% Discount on Spa & Confirmed late check out till 14:00 Hrs

  This suite has a private entrance, seating area and bathrobe. Additional benefits include: - Daily breakfast at Club Lounge - Internet - Cocktail hours at Club lounge from 1800-2000 hours daily

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Cots
  • Adapter

• King Room with 15% Discount on Food & Soft Beverages, 15% Discount on Spa & Confirmed late check out till 14:00 Hrs

  This air-conditioned room is fitted with a satellite flat-screen TV, a seating area and a writing table. The private bathroom comes with a shower and free bath amenities. Room offers 1 king sized bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Cots
  • Adapter

• King Room - Club Access with 15% Discount on Food & Soft Beverages, 15% Discount on Spa & Confirmed late check out till 14:00 Hrs

  This double room features a seating area, electric kettle and private entrance. Additional benefits include: - Daily breakfast at Club Lounge - Internet - Cocktail hours at Club lounge from 1800-2000 hours daily

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Cots
  • Adapter

Guest Reviews

• Akshay (1/5): Need better staff - The rooms Staff Delay in service
• Yogesh (10/5): -
• Aosenla (8/5): -
• kashyap (10/5): -
• Jaspal (10/5): - I liked everything, We enjoyed our stay at Hyatt . We had a really good experience & food also good. Nothing.
• Mahima (9/5): - Had a wonderful stay at the Hyatt Regency Gurgaon last weekend. The entire experience was extremely pleasant and relaxing, making it a perfect staycation getaway. A special mention to Komal from the management team, who went out of her way to make our stay extra special by arranging a beautiful birthday decor in the room. Kishan from housekeeping was incredibly helpful and ensured everything was comfortable throughout our stay. Also, a big thank you to Tarun at the restaurant for paying such close attention to our requirements and making our dining experience memorable. The warmth, hospitality, and attention to detail by the staff truly stood out. Would highly recommend this property to anyone looking for a comfortable and memorable staycation experience.
• Vivek (9/5): Good value for money for business trip. - Good room size , great staff and fantastic breakfast spread. Bathrooms are getting a bit tired (wear and tear).
• Harshit (10/5): -
• Sakhi (8/5): - Very god Very good
• Kartik (3/5): -
• Anjana (1/5): Katastrophaler Service und veraltetes kaputtes Hotel - Nichts Der Service war unterirdisch! Sowas haben wir noch nie erlebt. Man musste ständig zur Rezeption laufen, um Dinge zu klären, weil am Telefon entweder niemand ran ging oder nicht gehandelt hat. Der Front Desk Manager hat zwar auf verständnisvoll getan, aber unsere Probleme - und es waren viele - überhaupt nicht lösen wollen. Sei es, dass wir Tage lang keine sauberen Zimmer hatten obwohl wir danach gefragt hatten, nach Handtüchern musste mehrmals nachgefragt werden, die Klimaanlage hat nicht funktioniert und es kam einfach niemand um etwas zu reparieren - ein neues Zimmer wurde uns auch nicht angeboten. Außerdem war das Personal beim Check in und Check out total unfreundlich und desinteressiert. Wir empfehlen dieses Hotel überhaupt nicht!
• vaibhav (9/5): -
• Altamash (6/5): - Location Staff is in hurry, services is slow..missing the hospitality
• Shikha (7/5): -
• Mohammed (9/5): -
• Paul (9/5): -
• Sisodia (8/5): -
• Namrata (4/5): -
• Bakul (9/5): -
• Ranjan (10/5): -
• Ashok Kumar (4/5): Schlecht in 4,5 Stern Business Hotel -
• SINGH (10/5): -
• Gaurav (8/5): -
• Sampada (10/5): -
• Nikhil (7/5): Comfortable stay. Rooms could be cleaner - Location, food options in both dinner and breakfast, staff Rooms were not very clean. Pool was small, play area was dirty and had no mats to protect while falling on the floor.
• Taegil (10/5): -
• Taegil (10/5): -
• Manveen (8/5): -
• Sam (10/5): Satisfying - Personal touch of staff Kitchen First Nikhil Muskaan Sajid Houskeeping Prashant was great Restaurant manager Eden Khushi Kishan Aman etc were all fantastic please maintain these excellent standards of service . Plumbing can be better . And needs work
• Guest (10/5): -
• Kshitiz (10/5): -
• ChangJen (8/5): -
• 35a47b9e17f8728783f621f877d5aaf8 (9/5): -
• c9fb0242be6b704abb039fc269030741 (10/5): -
• 00516ffa676d7275dce76bf5c348899a (8/5): -
• Guest (5/5): -
• db95f03c1beb7359ba5daf5c34395919 (4/5): Not ok - Lobby Price of food
• a695e510f1fc719f86639fa158f593ad (10/5): -
• 5b76d43c53a170e6ba8006f73b6e6395 (10/5): Liked everything and would recommend to my near and dear ones. - Loved the ambience of the premise. Everything was alright. However Kitchen District on breakfast time was quite busy as we had to wait for more than 40-45 minutes.
• a0565c4d3a317312bc13284af98d5e3a (10/5): -
• 2b567659188672be51aae50c75668de9 (10/5): - I had a wonderful stay and truly enjoyed the overall experience. The property was well-maintained, comfortable, and had a very welcoming atmosphere. A special thanks to Komal at the reception—she was very polite, helpful, and always greeted us with a warm smile. Her professionalism and friendly nature made the check-in and overall stay smooth and pleasant. it was my anniversary and komal provided me a complimentary upgradation Thank you for the great hospitality. I would definitely love to visit again and highly recommend this place to others!
• e773bee791187292bd775a404bd67f19 (10/5): -
• 3932df8e77f6736000d46e75e2d762d0 (3/5): To sum up a day in Hyatt 5* stay it was worse than 2* hotel. I would never recommend this place to anyone. - Only Food Ill start with Room no 920- - Toilet Taps were not working. - Drainage was clogged - When Hotel room team was apprised, their faces told they already knew it! - No cutlery in room service - In room dining is discouraged. You cant find menu. Morning Bfast- - For the hotel of this size Restaurant space is way too less in 30-40% occupancy. - Highly unorganised staff. Either tea was not there, if tea was there cups were exhausted, after new cups which were paper cups arrived, sugar got exhausted ! - Poor stewards were like giving proxy to the original staff from nearby villagers - No Knife in dining area , considering continental bfast being served. So we had fork with spoon! - Simple microwave was not available! - No clue what was happening in bfast entire staff was firefighting to the inadequacy of kitchen preparation. - something or other was always missing
• Satya (9/5): -
• Sharad Khurmi (10/5): - Superb spread for breakfast Senior staff not pro-active snd almost like not intetested in your issues or complaints
• goel (6/5): -
• K G (9/5): -
• Tanushree (7/5): - I liked the space and the amenities inside and outside the room, it was a comfortable stay and it was a good experience. Two things which i didn't like was a property as big as hyatt the entertainment unit is still old and not a smart tv, and the room service in the matter of food was very slow. Otherwise it was good experience
• Bhardwaj (10/5): -
• sahil (9/5): -
• Shikha (9/5): Very nice stay, the dinner and breakfast were scrumptious, kids friendly as well! Loved it 🙂 - We had a comfortable stay! The pool is awesome! Little confusion about providing baby blanket with the cot, but we finally got a solution
• Sharma (10/5): -
• Pavleen Kaur (9/5): -
• Naeembhai valibhai (10/5): - They wasn’t allowed to me 2nd time cos they wasn’t had form C for foreigner, and they even didn’t inform me. I find out when I was there.
• Jass (10/5): -
• Ankit (10/5): -
• Sherwyn Santana (10/5): -
• Sharma (9/5): Overall a good stay and pleasant experience with dining - Restaurant staff they were really helpful , pleasant specially Tarun and his team . Spa it was very disappointing .
• DIBYA (8/5): - Breakfast Slow service
• Mritunjay (1/5): -
• Rashmi (6/5): Facility n cleaning service can be improved - Loved the service at breakfast ..they were quick..helpful..nice Bathroom tub was not clean and was not worling properly..shower drainage was clogging and their was only 1 bathrobe in suite..no fruits in the room..minibar was empty.
• Rashmi (5/5): - Ppl serving at breakfast..staff was amazing n sweet Facility in suite ..washroom specially
• cheng (4/5): -
• Sanjay K (9/5): Excellent Stayaction -
• khurana (3/5): - Don't like to stay this hotel again 😭 No body attend to me
• Sara (8/5): - Les. Chambres spacieuses J’avais demandé un lit bébé qui est arrivé 1 nuit après
• Amandip (7/5): -
• Manisha (1/5): -
• Asif (9/5): -
• Abhimanyu (8/5): -
• sharma (10/5): -
• Bidhit RAJ (8/5): -
• Mohit (9/5): -
• Nishant (10/5): -
• Sharadmhta (10/5): Comfortable luxury stay in Gurugram, only 40 mins from the Delhi Airport - Great short stay in Gurugram. Stayed for one night before our flight back home and needed a little bit of downtime after a crazy week of travel. Hotel exceeded our expecations since they accepted our two requests immediately, offered us a bigger room and a late checkout, at no charge. The rooms size was comfirtably big for a party of 4 and staff was super accomodating and helpful.
• BALHARA (9/5): -
• Astha (10/5): - It’s good Ambience food
• Amanmyradov (6/5): - The room, bathroom The cleanliness of the room and kettle. The water drainage of the shower.
• Ganga Naga Lalitha (2/5): - Breakfast buffet Room is unclean water is clogged everywhere and nothing works in washroom they didn't clean the room even after insisting
• singh (8/5): -
• Deepak (7/5): -
• Dhaliwal (10/5): -
• Meena (10/5): -
• Meena (9/5): - All are ok and good Very difficult to access Wi-fi
• Richa (1/5): -
• Rohan (7/5): -
• Saurabh (6/5): -
• Maxine (8/5): -
• Regis (7/5): -
• Lal (9/5): - Everything in the hotel it was a super service buy stuff and beautiful and clean Hotel never seen in India Breakfast and dinner Buffy
• Kamaljit (4/5): The reception staff was not very helpful during my check-out. I was asked to present the receipt for my stay, which I ha - I really liked the overall presentation of the property. It was clean, well-maintained, and felt very welcoming. ’s a nice property overall, but it needs a few improvements. There was no microwave, bar fridge etc , there was bad smell in the room .
• Neelakshi (10/5): Highgenic - Services , Cleaning Alll staff members are very helpful Specially Bina from Guest Relation exactly don't know the name very helpful and corporated also done the room decoration which was very nice Thankyou all Hyatt Staff .Make my Husband's birthday Special
• Anil (6/5): - Bed was comfotable Staff chased after us following breakfast. We had already paid for it. It took same time for them to realise this. Staff not friendly, tv not working. Very noisy due to a wedding.. All cost in hotel very expensive. Not what we expected from a Hyatt hotel. Rooms not clean.
• Naveen (3/5): Hyatt , has good name but under management very bad. - Just location Not clean, shower it’s broken,hot water kettles are broken,not worth money I’ve paid.
• Ali (10/5): - I like each and everything it was good stay specially Biang made my day she full filled my all requests she is nice and polite girl
• Kirolos (6/5): -
• Saravanan (8/5): - Our dinner at the Japanese restaurant was truly delightful. The food was exquisite, and we were immediately impressed by the warm and welcoming staff. Bitu, in particular, provided exceptional service; he was incredibly friendly and offered excellent recommendations that enhanced our dining experience. It was an unforgettable evening.
• singh (7/5): -
• Robbert (8/5): - Vriendelijk personeel Ruime schone kamer, prachtige badkamer
• Radha (9/5): Excellent stay - The breakfast was sumptuous.I particularly loved the live classical music performance.Thank you

Photos