Hotel Waterfall
Location: 160 Jalan Utama, George Town, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location and Modern Comforts
Hotel Waterfall, located in George Town, offers a comfortable stay just minutes away from Penang Botanic Gardens and Straits Quay. Enjoy free WiFi, a bar, and complimentary private parking during your visit.
Well-Appointed Rooms
Experience relaxation in our air-conditioned rooms featuring flat-screen TVs, free toiletries, and cozy bedding. Start your day right with a refreshing shower in the private bathroom equipped with modern amenities.
Delicious Dining Options
Savor a delectable ร la carte or Asian breakfast every morning at Hotel Waterfall, ensuring a delightful start to your day.
For a memorable stay in George Town, book your room at Hotel Waterfall now.
Important Information
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Car hire
- Non-smoking throughout
- Wheelchair accessible
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
Rooms Available
-
Family Room, 2 Queen Beds, No Windows
2 Queen Beds
Overlooking the city
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service, and free bottled water
Sleep - Bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Bathrobe
- Desk
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service
- Free WiFi
- Partially open bathroom
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
-
Standard Twin Room
1 Twin Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service
- Free WiFi
- Partially open bathroom
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
-
Deluxe Double Room, 1 Double Bed, No Windows
1 Double Bed
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service
- Free WiFi
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
-
Deluxe Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, an electric kettle and parquet floors. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, an electric kettle and parquet floors. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Family Room
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room features air conditioning, an electric kettle, parquet floors, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, an electric kettle and parquet floors. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, an electric kettle and parquet floors. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Familyย Deluxe
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room offers air conditioning, an electric kettle, parquet floors and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, an electric kettle, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- sankar (5/5): The location and pricing make it an attractive choice. - The rooms do not come with breakfast but we did not mind that. There was too much traffic noise from the street as we had rooms facing the main street. The only beverage supplied other than water were 2 packets of 3 in one coffee. as a diabetic I did not want sugar in my drinks. Please just provide packets of plain coffee and tea in the rooms in future.
- KAMALESWARY (8/5): -
- Jamaluddin (7/5): -
- NANDITASIRE (10/5): Very comfortable stay. - Staff plesent welcome Raj counter staff very helpfull also Ms Ratha . Convenience place.
- Farrah Leza (8/5): -
- Kok Wah (7/5): - good location n have a guarded car park. the towels n bedsheets were not so clean. booked 2 rooms and 1 of the room kettle was dirty. Luckily they have water dispensor near lift but water pressure was low.
- Farrah Leza (10/5): -
- Tiffannie (6/5): -
- Meena Devi (9/5): - Near to all Non
- Sharmilla (8/5): -
- Sharmilla (8/5): -
- Gopalakrisnan (10/5): -
- Mark (8/5): -
- Vimalan (10/5): -
- Saraswathi (10/5): -
- Megala (10/5): -
- adel (6/5): -
- Channel (8/5): -
- Muhammad Fakhruddin (9/5): - ๐ด๐๐ ๐๐๐๐ ๐๐๐๐๐ก ๐๐ ๐ก๐๐๐กโ ๐๐๐ข๐ โ ,
- Bachir (8/5): Trรจs bien - Chambre propre Lit trop petit :(
- Priya (9/5): Good location and helpful staff - The location was great as it is within walking distance of the Penang botanical gardens. Also good eating places nearby The room got rather stuffy in the afternoons
- TUAN (8/5): -
- carmelia (8/5): Overall I had a comfortable stay - Everything is closeby I could hear the vehicle, as improvement maybe you could put those sound proving curtains?
- Belinda (9/5): Their staffs are very friendly. - The OO white coffee is just downstairs, very convenient and easy to get good meal. Very near to Youth Park and botanical garden. The heater is not enough hot. But overall is ๐
- yogalingam (9/5): -
- Jagga Rao (8/5): -
- DEEVIA (4/5): - There are restaurants near the hotel. The hotel is located by the roadside. The road is too busy even at midnight which causes noises. The tap water is too slow. The spoon and cup in the room are dirty. Bad lighting
- Renuga (10/5): -
- Rubendran (9/5): -
- Hari Sundar (7/5): - Location. TV don't have smart TV. Only local channels. Hopefully can up grade. No wardrobe.
- Partipan (7/5): good - strategic location near temple none
- Howard William (9/5): -
- Fairuz Firdaus (6/5): Ok for short stay - location..car park No wardrobe provided, late check in due to room not ready yet when we arrived, checked in 4pm ๐ฅฒ...
- clare (8/5): Perfect location, excellent value for money- would stay again. - Perfect location for event in Youth Park. Helpful staff, comfy beds and clean room. Shower didnโt have hot water
- ForeveR (10/5): -
- Raziatul Nashlia (9/5): - staff kaunter tersalah bg kunci bilik. kebetulan ade staff berdekatan bilik membantu dan ambik kunci bilik yg sepatutnya.
- Prema Subramanir (9/5): - the water pressure in shower and sink a bit slow, rather than that all okay
- pui kim (8/5): - ไฝๅฎฟๅนฒๅ๏ผๅฐ็ไฝ็ฝฎไนไธ้๏ผๆฅผไธๅฐฑๆไธ่ฅฟๅไบใ
- Huichun (8/5): - Beds were comfortable and clean. There was construction going on at the hotel. Could have affected my sleep, except I'm a heavy sleeper who sleeps through noise. My friends were disturbed by the construction noise though.
- Penelope Felicia (8/5): - Room was spacious and new. Very clean. Water dispenser provided at lift lobby. Staff friendly and helpfull.
- shanthi (1/5): -
- Kim (9/5): - We are extremely pleased with your front office staffs namely Rada,, Goh and Alif, They were extremely helpful and assisted us in many ways to make our stay a happy and memorable one. Despite the average conditions of the hotel they made us overlooked that and feel happy to be there. A bit noisy due to the insufficient noise insulation as we can hear the sound of vehicle early in the morning disturbing our sleep to a certain extent.
- Mohan (9/5): - Staff were helpful and courteous Limited car park
- Subha (8/5): -
- luke (8/5): - This hotel is located very close to the botanical gardens and a national park. They are beautiful and worth the trip. The staff were great.
- Mohansundri (10/5): Exceptional - Room very and nice bed
- Yew (7/5): Good -
- Salim (8/5): Had a good stay. - All good. All good.
- Mohd (3/5): Poor -
- James (7/5): Good - The water for toilet showers is small
- Nora (10/5): Exceptional -
- Shari (7/5): Good -
- Mohana (5/5): Passable - For this price the hotel should provide Mineral or Drick Water in bottle, just give 2 packet white coffee,We stay 2 days but the room services didn't clean the cup water we use..For this price other hotel provide tooth brush, tooth paste, bottle drink water
- Sarwin (8/5): Very good -
- Letchumy (7/5): Good -
- Sudha (7/5): Good - Convenient None
- Tanasegar (5/5): Passable -
- S (7/5): ok - Good location Property need renovation
- Katthiresh (3/5): Same as above - The front desk receptionist was very helpful and explained every details about the hotel accordingly. Unfortunately, my stay at this hotel was far from satisfactory. There was a persistent unpleasant odour throughout the premises, which made the environment uncomfortable. The beds were in poor condition and did not provide a restful experience. The condition of the toilet was unacceptable, reflecting a serious lack of maintenance. Overall, the hygiene standards fell well below expectations. I hope management takes these issues seriously and works toward improving the guest experience.
- Masnura (8/5): Very good -
- Annamalai (8/5): Pleasant Stay - Room and toilets are very spacious. Good location. Very near to Gurney Drive, Botanical garden and Thaneermalai Waterfalls Temple. A lot of restaurants around. No wardrobe. Only one chair. Wardrobe and additional chairs and small tea table will enhance the facilities in the room. Limited car park.
- Neasarani (3/5): Hopeless - Sorry i wrongly poated .It was ok place for a night
- Goval (9/5): Superb -
- Rufina (8/5): Very good -
- Rufina (8/5): Very good -
- Sher (7/5): Good -
- Ahmad (6/5): Pleasant -
- Thiviyah (10/5): Exceptional - Good Good
- Shyriennia (8/5): Very good - Environment Television channels
- Shobana (10/5): Near to temple - Location was strategic Old furnitures
- Julie (10/5): Good location hotel for the botanical garden and the city of George Town by bus / Grab - Very good stay on Penang Island, right next door to the Penang Botanical Gardens which was a bowl of fresh air and a haven for monkeys and lush vegetation - 20 min walk from the hotel. This hotel is reachable from KL Airport by taking a train to Butterworth from KL Sentral or Kuala Lumpur Main Station, changing for the ferry over to Penang, then bus 101 to Gurney Plaza before walking 10-15 min to the hotel - or you can take a Grab direct to the hotel. I only used Grab on the island to go back to the hotel in the evening from the funicular and it was easy as pie with the app. This hotel is classic but has all the stuff you need for a good stay: A good bed, a good shower, a proper air conditioning and the feeling of being safe and looked after. Right next door is OO White Coffee where you can enjoy a nice Chinese style breakfast. You do have to give a cash deposit of 50 MYR upon check in which they will give back on departure. It was a quick stay and it ticked all the boxes for me. I went to Miami Beach after check out for visiting the Teddy Bear Museum and it is reachable by bus after a 10 min walk from the hotel - or you could take the bus in the other direction for the excellent Cornwallis fort or the town of George Town. Nothing, it was very good and good value for money.
- Puspa (6/5): Pleasant -
- Tawfiq (7/5): Good value of money. - Simple but nice. Room a bit small.
- Norsyazana (10/5): Exceptional - Good Good
- Antonio (10/5): Exceptional -
- Fahmys (6/5): Satisfactory stay nearest to our purpose of visit - Cold air-cond, comfortable and cozy bed and pillows. Spacious room and bathroom. Huge bed that can fit 3 adults. There was a slight cigarette smell that seeped into the room from outside. TV was not really working well.
- Viswarupan (1/5): Will not book - No drinking water, no breakfast ,hotel malaysia much better
- Elizabeth (7/5): Good -
- JamesNjim (8/5): Comfortable stay - A hassle-free stay for three nights in comfort at reasonable price. Picked this hotel for convenience being within walking distance to the Youth Park where an event was held. Meals are available at nearby cafes with the nearest just below the hotel rooms. A food court catering for dinner is also within walking distance.
- Lekshman (3/5): Poor -
- Vimalayiswary (4/5): Disappointing -
- Vigneswari (6/5): Toilet need to be refurbished otherwise good - Friendly staff n good location Room needs to upgrade esp toilet. Otherwise good
- Prabhu (10/5): Exceptional -
- Rajamanickam (10/5): Exceptional -
- Sivaji (8/5): Very good -
- Jakub (9/5): Superb - The staff was very nice and helpful. She helped us with arranging a taxi to our next location :)
- Janthini (6/5): Just an okay stay. - Near to Murugan temple Not worth for the price. The shower was leaking. Had to change room as there was no electricity supply in the earlier room.
- Kaaneysan (10/5): Exceptional -
- Foo (6/5): Simple hotel for a short stay. - Old hotel, convenient for me to get to my destination Old and musty smell.
- Thomas (3/5): Poor -
- Chungkeat (5/5): Passable -
- Wong (8/5): Very good -
- Jieha (9/5): Superb -
- Hariharen (6/5): Pleasant -
- Norsyazana (10/5): Exceptional - Good
- Yang (5/5): Passable - when i arrive, i get indian guy aim and charge for rm3 so call parking fee... during i was check in, the indian front desk asking my car plate number, i asking what for, she said i could tell the indian guy outside said i am guest to waive the parking fee...nice one, the whole road belong to them but not mbpp.
- Kua-family (9/5): Superb - Room clean and comfortable Good environment Nil
- La (9/5): Superb -
- Mahaletchumi (10/5): Exceptional -
- Philip (8/5): Very good -
Photos
