Alejandrina Hotel

Location: Mariano Cueva 7-45 y Presidente Córdova, Cuenca, ec

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 01:30 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Allergy-free room
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Room

  The family room provides a seating area, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

  Max Occupancy: 9 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Single Room

  This room features a private bathroom, flat-screen TV and city views.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Double Room

  This room includes a King-sized bed and features a private bathroom, flat-screen TV and city views.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Twin Room

  This room features a private bathroom, flat-screen TV and city views.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Triple Room

  This room features a private bathroom, flat-screen TV and city views.

  Max Occupancy: 6 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Quadruple Room

  This room features a private bathroom, flat-screen TV and city views.

  Max Occupancy: 9 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• Scotty Mack78 (8/5): -
• José (10/5): -
• iglesias (10/5): - Tranquilidad del lugar
• Luis (10/5): - Usualmente loa hoteles del sector no tienen parqueo en sus instalaciones; este si lo tiene. Cerca del parque, limpio y comodo.
• Miguel Angel (8/5): - Emplacement
• Andrade (10/5): Acogedor - La ubicación a solo 3 cuadras del parque Calderón. Las instalaciones muy limpias y un ambiente muy bonito.
• Patricia (10/5): - Todo muy bien y muy comodo. Muy amable el personal. Excelente ubicacion
• Diana (10/5): Excelente - Recomendado , personal muy atento y amable , el lugar muy bonito
• Andre (8/5): - Very nice staff and clean hotel.
• Mauricio (10/5): - Excelente servicio
• Jordi (8/5): - Bien en general. Buena ubicación. Estància tranquila y agradable en una localización pintoresca en Ecuador. Lastima que la habitacions triple fue de dimensiones muy pequeña.
• Kim (8/5): Comfortable stay - Great location. The bathroom did not a bathmat and extra towels would be nice. Had to asked for hair dryer.
• Johannes (8/5): The rolling power blackouts (not the hotel's fault) made my stay even more uncomfortable. - The hotel is OK and the staff helpful ... to a certain extent. The staff refused to consider a checkout extension (which the Hilton chain usually grants) although I know the hotel was empty and I was the only guest! The room was very noisy because there are cracks on the window's wood panel that are not fixed. The combination of cobbled-stone street and delivery trucks passing through the hotel in the middle of the night (at full speed) made me feel as if I was sleeping under a passing freight train at full speed!
• Penelope (9/5): Lovely Close to Activities Hotel - Location ; true ambiance of Ecuador. I love Christmas decorations and they had them completed in 2 days. Beautiful. Staff wonderful. Very comfortable lobby and great breakfasts. Very clean. Walk to variety of restaurants, Italian, Austrian, Smoke alarm beeped the 3 nights we there. I asked front desk, to change battery, and they seemed to not know what to do. Very annoying when in room. Please breakfast at 7 am, if going on tour for the day would have liked a bit earlier With coffee.
• Mert (6/5): Pleasant -
• Jose (9/5): Superb - Unpretentious but beautiful little hotel. Rooms are spacious, very clean and quiet. Wifi is reliable and quite fast. Breakfast is excellent. Not many people because is small. Nice furniture with a classical touch. Bathroom and shower are fine. OK parking. optimal location.; a five minute walk to the heart of the city.. No restaurant (only serve breakfast), no bar nor vending machines, No laundry service. Only a Water dispenser.
• Pablo (2/5): - Be careful of surprises
• JULIO (6/5): - I don’t like that the price shown was not the same at the property if you pay with credit card
• Patricia (8/5): Very good -
• Helena (8/5): Very good -
• Douglas (7/5): Good - Front desk staff was EXCELLENT and breakfasts were simple but nice. The first room we got was too small for two grown men in separate beds, but they happily moved us to a larger room which was satisfactory. Parking was secure and location was fantastic! Everything is tile/marble so it was a bit noisy/echo-y.
• Margot (10/5): Love Cuenca and enjoyed our stay at Alejandrina - Comfortable and well located, nice ambiance and a great value Thurs night loud music across the street til 1 am.
• Thomas (8/5): Very good -
• Gerardo (9/5): Superb -
• James (9/5): Superb -
• Ranier (10/5): - Bastante elegante
• Alba (10/5): - Meticulous clean, polite and friendly, most importantly safe
• Andres (7/5): Good - Location, breakfast, personnel Room size.
• James (4/5): - We were surprised, that to get the rate provided, we had to pay cash up front. Not a nice surprise We were able to handle the situation but paying cash up front without a receipt was unconfortable given Ecuador's reputation for corruption.
• Patrick (8/5): Very good -
• Danny (9/5): Superb -
• Víctor (10/5): - Excellent hotel.
• Fernando (10/5): Gran hotel - La estadía fue genial, un hotel muy lindo y bueno y el servicio fue excelente.
• J (8/5): Nice and pleasant stay. I enjoyed the quietness and cleanliness of the place. Excellent value - Small, quiet, very clean place. Centraly located. Good breakfast. Quite modern and confortable. Internet feed a little irregular. Difficult to calibrate the hot water in the shower. No other facilities like food or drinks are offered.
• Andrey (8/5): Very good - Great location and convenient, clean and great staff. Very noisy from the street.
• Leslie (10/5): Best hotel in Cuenca - It was the cleanest !best located! best price !best staff in a hotel in Cuenca than any other place I've ever stayed in Cuenca !!!! I can't think of anything I didn't like!
• Stanislav (6/5): - Hotel is nice and clean, and the staff is friendly and helpful. Couple of small, easily fixable annoyances can make it a really great place. There was an smoke alarm with a low battery beeping constantly, and the pillows were extremely thick. Couple bucks could fix that and make your stay much more enjoyable, but we could not get a good rest. The street is noisy, but so is every street in historical Cuenca.
• Verified traveler (8/5): - La amabilidad de Miss Belen ; muy profesional en su actuar y pasión en lo que ella estudió éxitos
• Verified traveler (8/5): - Big problem with no lift and small rooms Also served instant coffee
• Dawn (8/5): charm and location with a few missing extras - Really beautiful hotel was nice rooms, however the mattresses are not that comfortable. Also it is advertised as having air-conditioning but there is no air-conditioning in the rooms. So the only way to have the room be cool enough for us is to have the windows open which can be noisy at times. The breakfast is adequate but not super tasty. And it is the same menu every day with no specific choices- your fruit, rolls and eggs are just served to you when you come downstairs- it ends at 930 am which is too early for us. All that said the hotel has charm, a great location and good service from the staff.
• Verified traveler (10/5): - It's an amazing hotel. The decoration, cleanliness and the breakfast are incredible.
• Cesar (8/5): Bueno, pero puede mejorar - En términos generales una estupenda visita, la atención estuvo bien llevada, detallitos como el de los controles de la TV o cantidad de botellas de agua en cada habitación deben ser mejorados.

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