Hotel Smeraldo
Location: Via Circumvallazione Esterna 78, Qualiano, NA, 80019, Qualiano, IT
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities and Services
Indulge in the seasonal outdoor pool or unwind in the garden while staying at Hotel Smeraldo. Enjoy complimentary wireless internet access and convenient concierge services. Shuttle service to nearby attractions is also available.
Dining and Entertainment
Satisfy your cravings at the hotel's coffee shop/cafe or opt for room service. Unwind with a drink at the bar/lounge or poolside bar. Start your day with a complimentary buffet breakfast and end it with a relaxing beverage.
Comfortable Accommodations
Relax in one of the 40 individually decorated guestrooms equipped with minibars and LCD televisions. Stay connected with complimentary wireless internet and enjoy digital programming. The private bathrooms offer complimentary toiletries and bidets for your comfort.
Book a rejuvenating stay at Hotel Smeraldo and explore the attractions near Qualiano.
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June 30 to September 30.
- Pool access available from 9:00 AM to 6:00 PM.
Policies
Check-in: 02:30 PM - 12:00 AM
Check-out: 11:30 AM
Instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Concierge service
- Outdoor pool - seasonal
- Elevator
- Bicycle rentals nearby
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- Parking (limited spaces)
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Free buffet breakfast
- Banquet hall
Rooms Available
-
Standard Twin Room, 2 Twin Beds
2 Twin Beds
269 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Junior Suite
1 Double Bed
215-sq-foot individually decorated room with a balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Superior Double Room
1 Double Bed
323-sq-foot individually decorated room with a balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Deluxe Suite
1 Double Bed
322-sq-foot individually decorated room with a balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Royal Room, 1 Bedroom, Hot Tub
1 King Bed
377 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Sauna
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Basic Room, 1 Twin Bed
1 Twin Bed
161 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Quadruple Room
1 Double Bed and 1 Twin Bunk Bed
377-sq-foot individually decorated room with a balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Superior Suite
1 Queen Bed
322 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Triple Room
1 Double Bed and 1 Twin Bed
322 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Classic Room
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
Guest Reviews
- Hope (8/5): - Stephanie was excellent upon checking in. She's very helpful. Taxi service is very quick. Waling to the bus stop is not too long but the streets are somewhat dirty. I liked that there was towels provided for the pool. There was a lot of long black hair floating in the pool that kept getting on us. I wasn't happy that our shower wasn't enclosed & flooded the bathroom every time the shower was used. There was mold in the shower, the drain cap was not connected & the shower didn't drain properly. I brought these issues to the manager multiple times & nothing was ever done. My husband & I slipped on the drain cap almost falling multiple times.
- Mickaël (10/5): - L'hôtel et la piscine sont parfait pour un séjours à Naples et les alentours
- Sacha Gilles (10/5): - Séjour de 7 nuits. Accueil chaleureux, personnel disponible, nettoyage de la chambre quotidien et de grande qualité.
- Jonathan (10/5): Great hotel - The hotel was spotless..the room was a good size and was in a good location for visiting local attractions. The pool was also very clean . The staff were excellent, providing everything we need . The location is also near a large retail park and good resteraunt.
- Devina (6/5): - Very far from anywhere. We took the metro and it was still far from the metro, bus is rare so we had to take a shuttle car. Qualiano seemed to be a remote area and far from central Naples. We knew from other reviews it was gonna be far but didn't know it was this far haha. Breakfast were only croissants and cereals. Room was a bit too small for 4 people, but the other room for 2 people was quite nice and spacious. The bathroom is also small, no place to put your bathroom amenities. Everytime we need to go out, we need to give our keys to the receptionist, which i don't understand why because I've never experienced such thing in other hotels. The AC is controlled by the receptionist, so if you need to turn the AC on, you need to tell them. However, we appreciate the help from the receptionist for arranging taxi for us to go to the airport.
- Claudia (10/5): - Das hotel war sehr sauber und das Personal war sehr freundlich und hilfsbereit.
- Andrea (8/5): - Nel complesso buona struttura
- Irena (8/5): - Das Personal waren richtig nett. Die Unterkunft war sauber. Für zwei Nächte reicht es vollkommen. Es war sauber...würde täglich geputzt.😊
- sofian (10/5): - Personnelles parfait
- Tom (8/5): - It was very good for the Place. The City is okey but the Hotel is actual really good. We had an air conditioner which was important because of the hot weather. The pool was clean and we hat enough space for the sun. The Breakfast was good and very much.
- Trygve (8/5): Flott hotell - Meget bra standard på hotellet, burde vært 4 stjerners. Veldig bra renhold og service. Ett lite minus at det er litt lytt i mellom rommene
- Gheorghe (10/5): - Siamo stati molto bene servizi ottimi,hotel molto bello e pulito Colazione abbondante e ottima Consigliabile
- Verified traveler (6/5): - Hôtel trop loin du centre et sans moyens de transport. Taxi seule possibilité pour se rendre à Naples et vraiment très cher. Situé dans une zone sans intérêt et poussiéreux. Le petit déjeuner avec peu de choix, seulement choix sucrés, pas de pain ni de charcuteries ou du fromage.
- Umberto (8/5): - Tutto sopra norma . Lo consiglio
- Gianni (10/5): Excellent choix !! - Hôtel très très sympa !!! Le gérant très gentil accueillant et serviable,il nous a même conseillé un très bon restaurant et pas cher. Établissement à choisir sans aucun problème ! Vous ne serez vraiment pas déçu !!
- Maria Maddalena (8/5): - Albergo pulito. Stanze piccole ma accoglienti. Bagno con finestra. Manca un tavolinetto sul balcone
- Verified traveler (8/5): Soddisfatto - Viaggio di lavoro Stanza moderna, pulita e silenziosa. Parcheggio interno utile. Il resto dell'hotel non è proprio moderno però la stanza compensa.
- enzo (10/5): - Parcheggio interno gratuito, camera e bagno puliti, doccia grande. Colazione migliorabile.
- Carmen (8/5): - We had a great stay. Service was great! Loved the 24 hour desk.
- LUANA (6/5): - hotel mediocre con scarsa colazione,e scarso personale.
- Gabriele (8/5): - Comodo per visitare Napoli
- Luigi (10/5): Sempre Fantastico - Sono tornato in questa struttura, dopo qualche anno di assenza, a causa dei problemi dovuti al COVID. E devo dire che è sempre fantastico alloggiare in questo hotel. Ottima posizione con una gestione attenta ai bisogni del cliente. Pulito e con un ottimo rapporto qualità-prezzo. Per la mia esperienza, tornerà ad essere un punto di riferimento, da queste parti.
- Alessandro (8/5): - Hotel situato in ottima posizione,centro commerciale enorme proprio di fronte,parcheggio auto monitorato da telecamere, insomma esperienza positiva
- Luca (8/5): - Ottima struttura. Molto intima, con stanze spaziose, pulitissime e con le chicche rappresentate dalle suite. Disponr anche di una piccola piscina con ingresso limitato. Da notare il fatto che la struttura si trova in mezzo ad una strada a scorrimento veloce, quindi non è l'ideale per uscire e visitare i dintorni, al massimo con un mezzo ci si può spostare.
- Narges (4/5): - Hotelli huone ei ollut siisti. Siistijät hyvin huonolla tuulella. Aamupala ei lainkaan ravitseva. Hotelli 40!min ajomatkan päässä Napolin keskustasta. Hotelli ei ole turvallisella alueella.
- Pascal Marthin (10/5): Formidable - Très beau cadre et une propreté irréprochable. Pas loin des centres d'intérêt. Vraiment convenable.
- Franco (8/5): Soggiorno confortevole - Hotel nuovo e molto pulito, stanze un po’ piccole per famiglie
- Deborah J (6/5): - It is a very convenient location. But hard to get in and out of and there is not enough parking. The pillows were very hard. The bathroom needs some shelves. The staff was polite and efficient.
- Riccardo (8/5): - Heizung hat nicht funktioniert 18° im Zimmer
- kathleen (10/5): - Staff is fabulous beautiful rooms lovely breakfast
- VASSEUR (8/5): - Propre et accueil agréable. Climatisation et réfrigérateur HS par contre
- Verified traveler (10/5): Comfortable place to stay on a business trip - Very friendly service, convenient location traffic-wise, clean, well-maintained. There’s at least one lovely restaurant within easy walking distance.
- Mihai Florin (10/5): Hotel nuovo - Hotel situato in posizione strategica per Napoli e provincia, molto bene , parcheggio privato, camere nuove, personale cordiale , colazione ok. Esperienza da ripetere
- Verified traveler (10/5): Recensione - Qualità prezzo molto bene direi! Da tornare sicuramente... Unica pecca sulla prenotazione diceva (camera con vista piscina) ma purtroppo non era così....
- Verified traveler (10/5): - Hotel ok, ottimo 3 stelle. Buona pulizia Cordialità e servizio ottimi
- Carmen (8/5): - Bellissimo hotel, ristrutturato ed arredato con gusto. La colazione un po’ scarsa, l’accesso alla piscina ad agosto costa 12 euro (e non è riportato sulla pagina principale dell’hotel). Il prezzo a notte è abbastanza altino se si considera che bisogna pagare anche l’ingresso in piscina. Tutto sommato ci siamo trovati bene, la bellezza è pulizia delle camere ci ha stupiti!
- Carole (10/5): - un peu loin du centre mais vaut le coup surtout pour la piscine
- Verified traveler (8/5): - Bra hotell med tillgång till parkering Fattigt frukost men den fyller upp den italienska standarden
- Kamil (10/5): Ottimo - Ottimo hotel stanze moderne e confortevoli...migliorabile la colazione
- GIOVANNI (8/5): - Ottimo rapporto qualità prezzo. Stanza pulita, colazione inclusa nel prezzo e canali sky disponibili gratuitamente
- Angelo (8/5): Ottimo albergo di periferia - Albergo situato di fronte a grande centro commerciale. Ben curato, accogliente, pulito. Parcheggio interno e piscina scoperta, per uso estivo. A pochi chilometri da Napoli e Caserta, ben collegato grazie alla super strada situata a 300 metri.
- MURAT (8/5): Yenilenmiş odalar - Yenilenmiş odalar güzeldi Ama ranzanın üst kısmını kullanamadık
- Nicola (8/5): Sehr gute Übernachtungsmöglichkeit in Neapel - Sehr freundlich Inhaber, hilfsbereit und gut ausgestattete Zimmer. Schöne Poolanlage, angeschlossener Parkplatzbereich über Nacht.
- sandro (10/5): Tutto perfetto - Personale disponibile e gentile ad un nostro problema hanno trovato subito una soluzione . Grazie dai ciclisti di Roma
- Nico (8/5): - Ok pulizia, servizi, piscina. Colazione discreta. Posizione si necessita mezzo per spostarsi, sconsigliabile uscita a piedi la sera.
- Antonio (10/5): - Ottimo e confortevole
- Orhan (10/5): Good and Clean - Net hotel, rustig en goed kunnen slapen, perfect kunnen werken door de ruime Opzet en prima WiFi
- Cesare (10/5): Da provare - Qualità prezzo eccezionale
- Emanuele (8/5): - Soggiornato tre notti, buon hotel 3 stelle, ottimo rapporto qualità prezzo, buona colazione e buona posizione per escursioni nella zona.
- Anonymous (4/5): - This place is terrible. The staff treated my wife and I very differently than the European guest. The bathtub leaked everyday so we had to go elsewhere to bathe. The housekeepers would not provide us hand soap and kicked our shoes and clothes around the room. The halls would randomly smell of cigarettes and marijuana. The staff repeatedly turned off the AC in our room and refused to turn it back on. My wife and I ended up checking out of the room early and found somewhere else to stay. I do not recommend this place.
- Verified traveler (8/5): - Bel hôtel bon accueil mais environnement ça fait peur....
- christophe (10/5): sejoiur napolitain - sejour en famille de 6 jour pour decouvrir la region de naples
- Verified traveler (6/5): - L hôtel vraiment trop loin de la ville de naples . Il faut marché 20 minutes pour avoir un bus qui met 30 minutes pour ce rendre au metro et ensuite encore 30 minutes de metro pour ce rendre au centre de naples . Vraiment trop loin . Et la piscine ferme a 18 h du coup nous avons pas pu en profitez puisque nous rentrons apres 18 heures dommage.
- Luciana (10/5): - Amamos o atendimento o quarto e in café da manhã tudo perfeito!
- Pauline (6/5): Je ne recommanderais pas forcément cet hôtel - Environs horrible, les gens conduisent comme des fous et les routes sont très sales !! Le gérant est gentil, il nous a fait choisir notre chambre, il nous a quand même proposé une sans fenêtre ?? Bref! Chambre propre, mais pas très silencieuse ! Un jour on a pas fait la chambre, j’ai du aller chercher du papier toilette à l’accueil !! La piscine c’est bonnet obligatoire, et le deuxième jour il l’a nettoyait donc on a pas pus se baigner. Bon petit déjeuner.
- Verified traveler (8/5): - nice hotel, nothing around, poor breakfast, easy parking
- christophe (10/5): Idéale pour visiter naples - Superbe hotel situe à quelque km de naples, idéale pour visiter la ville ,grande surface juste en face de l hotel
- Boguslaw (10/5): - It was the most amazing holiday Iv had in a while , the people was amazing and the room was cleaned every day , food was delicious pool was very clean
- Verified traveler (8/5): - Es war alles zu unserer Zufriedenheit Würde das Hotel wieder buchen
- Verified traveler (8/5): Very good hotel with nice staff! - Very good stay for four nights, of which one night in a standard room and three nights in the Deluxe Suite. Although the price difference the rooms weren't very different. I would even say the quality of the air-conditioning and the comfort of the bed in the standard room was better. The only thing extra was a little bit more space and a balcony with pool view and of course the jacuzzi which is why we chose the room in the first place. Next time I'd stay one night in the Deluxe suite and three nights in the standard room instead. Overall we didn't have any problems and we had a nice stay! Directly outside the gates of the hotel it is a not very nice area. If you have a car, no problem, but I rather locked the car doors from inside before leaving the hotel by car. Inside the hotel you don't notice anything about this and I felt really safe. The breakfast is simple but for us it had everything we needed and we were very happy with it. If there is something missing, like milk, don't hesitate to ask and one of the employees will rush to a local shop to buy it for you if they don't have it (like in our case, thank you!). For the swimming pool outside apparently you need a hygiene cap on your head which you have to buy if you don't have it but in the end we didn't even use the pool, (pool is open daily from 0830-1800) there was too much to see and do in Naples! If you have car and don't mind to stay more affordable with the same luxury a little bit outside of the city, come here!
- Antti (8/5): Please improve the breakfast! - If the breakfast was better (it was very basic only) and if the hotel had even a small fitness room with a treadmill the hotel would have been simply fantastic.
- Verified traveler (10/5): - ES WAR ALLES OK SAUBER NEU GEMACHT UND SEHR SICHER
- Verified traveler (6/5): - El establecimiento perfecto. La ubicacion es mala. No hay transporte hasta 1.2 km. Muy lejos de Palermo 25 km. No hay ninguna atraccion en la zona. Pesima ubicacion.
- Verified traveler (6/5): Helt okej - Helt okej rum, ganska stora. Närområdet var inte så bra, det tar ca 20 min till Neapel. Vi såg några silverfiskar i rummet och sängarna var hårda. Det kändes mer som ett motell.
- Verified traveler (8/5): - Very hep full staff
- Verified traveler (6/5): - There was far too much noise from other guests and comments from staff about parking (Italians making comments about other people's driving)
- Karina (8/5): Great stay in Naples suburbs - Nice little hotel. New and clean. Good breakfasts! Definitely recommended for the price!
- katriona (10/5): Amazing hotel - After reading some reviews I must admit I was a little nervous about coming to Hotel Smeraldo, however, the staff were amazing made us feel so welcome the minute we arrived. The rooms were immaculate and so clean and cleaned daily. There were kids next to one of our rooms and we could not hear a thing so I would highly recommend staying here if you like a family friendly hotel. I do recommend finding some source of travel to and from the hotel as I didn’t notice any busses. 100% thanks again!
- Verified traveler (4/5): - We were first put in a nasty room that was attached to but not part of the main hotel and looked nothing like advertised. The old carpeted floor was soaked, the room smelled musty, the bathroom was dirty, the bed was solid with no give, and had two flat pillows, the window was blocked/painted over so you didn’t see the shabby location outside, and we had no WiFi which was our only means of communication in Italy. It was apparent very quickly that if you are not repeat customers the property doesn’t care to make your stay comfortable. This is unsettling in a foreign country particularly when the property is located in a sketchy area. We told them that room wouldn’t work since we needed WiFi, and after the annoyed night clerk said he might have something, we suddenly had a very nice room that actually looked like the website, with a completely different setup in the main part of the hotel. The bed was far more comfortable with soft clean linens and pillows, and there was a nice deep tub/shower and clean bathroom. The floor was hard/wood so it wasn’t soaked like the carpet in the first room. We got WiFi if we stood near the door. It was like being in a completely different hotel. Breakfast was delicious! The main premises of the hotel were beautiful with covered patios and flowers that sort of hid the conditions of the surrounding area. The hotel is gated for a reason but it seems the hotel takes care to make sure you are safe.
- Verified traveler (6/5): No swimming pool - Really disappointed about the swimming pool was close in summer seadon and on the website showed me have a swimmingpool this cos i choice this Hotel cos i was looking some hotel with pool. They need advice on website if the swimming pool is close for working in progress
- Daniel (6/5): Great bargain if you have a rental car - Unless you have a rental car this hotel is really not for you. However; with a rental car this hotel is perfect. It is just off a motorway and opposite a shopping centre. It's close to everything by car; 25 minutes to the airport, 20 minutes to Naples, 30 minutes to MT Vesuvius and 40 minutes to Pompeii. Hotel staff were lovely and friendly and it was clean. Breakfast is very basic, croissants and toast but you can't complain about a breakfast included. Only issue was that it is clearly used as a place for people to bring prostitutes, me and my girlfriend found it funny with the moaning women but It's certainly not a family hotel.
- larosa (8/5): very Nice presentation ,nice rooms ,spacious - Give the hotel and staff 10/10 staff very helpful whatsoever your needs are they will try to help speak good English, For your stay you need to have vehicles,the place is about 21 km from central railway station , Morning breakfast is ok but it’s not very healthy,lots of sweets no fruits or toast
- javier (10/5): Great service - Great staff great service not the best location but they have transportion is not for free but cheaper than taxi
- Viviana (8/5): Good hotel - Very good
- Allison (8/5): A little deceiving - The pool does not open until June and everyone was expecting it to be open since that is how it is advertised. There is a mall walking distance away however it is not an easy area to get around you must have a car
- Verified traveler (2/5): Good outside, bad inside - No tissue, can't get through operator, bad smell of smoke, air-conditioner not working, very simple breakfast with milk kept in the fridge without notice saying the same
- Verified traveler (4/5): Inexpensive, but noisy - Rooms at this hotel were very inexpensive and was close to the local mall. But the area was not conveniently situated near attractions. The local area was also very dirty, with garbage piled on the side of roads and highways. The walls of the hotel was also very thin and we were able to hear everything going on in the rooms and hallways of the entire floor.
- Borislav (10/5): Nice hotel with superb price - The hotel was great. It is far from the city center but has a great parking. Navi software on my phone did to d it hard, although it is very easy to find it - on the roundabout.
- Mahogany (10/5): Clean and convenient hotel - Good clean place with attentive staff. The room was nice but the bed was stiff. The staff were what really made our stay. We were able to upgrade our room at a reduced rate (fantastic as we were on honeymoon and had been staying in budget campgrounds for several weeks). The staff were also able to recommend several local restaurants who were delicious and amazingly well priced. The hotel is also within walking distance of a shopping mall with a great grocery store. Recommended.
- Verified traveler (10/5): - Very clean hotel close to the main road. Near to shopping Centre such as a Auchan. Great wi fi connection. Helpfull hotel staff
- Verified traveler (10/5): Nice hotel with "VERY" reasonable price - Incredible price for staying one night. Location is good for shopping mole and not busy traffic as Naples central.
- John (8/5): Greay value for what's providied. - Good place in a central but bus location, did need to hit the shower with some stuff to knock back some mold in the corners but it was a huge room & bath with frig. & A/C. They even gave me a wine bucket full of Ice when I asked for it. The breakfast has some of the best fresh & warm cressants I've had anywhere.
- David (8/5): Quiet Area - The hotel was easy to find and check in took just a minute. The lobby was small and cozy. There was also a nice sitting area outside. The room was small but had a small fridge. The bed and pillows were hard and uncomfortable. There was a nice rain shower in the bathroom. Breakfast was included and consisted of coffee and croissants. There is a mall and grocery store within sight of the hotel. There is a pool, but it was closed due to construction. The hotel was in a quiet area.
- Sean (4/5): location location location - The hotel was clean inside and had a secure parking lot, but the location was horrible. Staying here showed a truly disgusting side of the Naples area. We only stayed the 2 nights we had booked because the room was clean, but was happy to be out of that area. Also, the wifi only worked in the lobby.
- Verified traveler (4/5): In the model If no where. No transportation - I have no good experience. It's in the middle of nowhere. There's nothing to see around this hotel. Maybe it's good for traveler who pass by the city to take a break from driving. But that is it!
- David (10/5): - This hotel was excellent and the staff friendly and helpful.
- Pavel (10/5): Pavel Petrik - Nice breakfast but only sweet everyday.
- Jonas (4/5): Hotel in the middle of nowhere. - Stayed two nights. The hotel is in Qualiano, far from Neaples. It's necessary to take a taxi (30 minutes) to get to and from the hotel.
- Mohamed (2/5): unpleasant stay - Our stay was indeed disturbing to say the least. Could not sleep until 4.0am. The two rooms oppoiste us had people in and out many times all through the night. The repitative noises that were clearly audible were of couple having staged intimacy to be gaurded in my description. You need to make your own conclusion.
- Mohamed (2/5): worse ever stay. - I travel a lot and stayed in manyn hotels around the world. But this hotel is the worse. No matter how clean and how this and that you need a good night sleep. Two of the rooms across from me had people in and out most of the night. Not only this but their female guests were making the loudest and more graphical noises of love making leaving nothing for imagination. It was like sleeping in a brothel. One would not expect the hotel staff being unaware of what was going on. Surprisingly I found on my departure a big sign outside the hotel advertising their discounted offer for day-use. This hotel is never again.
- Mohamed (10/5): worse stay ever and worse night sleep - The hotel may be the best in the world but would not make a difference. It is the worse hotel I have ever stayed in and the worse night sleep I ever had in a hotel. Simply it is brothel and not a hotel? Doors open and shut all night and until 3.0am. From the three opposite rooms you would hear very loud and explicit noises without any shame. I would leave the rest to one imagination. Personally I would not ever stay there again and would not advise any one especially families with children to stay there.
- Dave (6/5): Handy for Naples - We booked this hotel based on price and its proximity to Naples. Having never visited this area before we did not know what to expect. we thought the surrounding area was a bit run down but quickly realised that this applies to most of Naples. The hotel itself is clean and comfortable and close to a large shopping centre with several food outlets. Our room was close to reception and was very noisey as the TV in reception was always blasting through our bedroom wall. When the TV wasn't on radio music piped through the corridor ceiling which sometimes was very loud.
- Vladimir (6/5): Nice hotel in bad place - Place fansy lady. All night cries and moans. Oilcloth under the sheets.
- Verified traveler (4/5): Intolerable strong scent throughout the hotel - This place is located far from the city. Taxi will charge you E40 minimum. Around the hotel there is a large shopping mall and a nice local restaurant but nothing else. I would not recommend the hotel unless you have a vehicle. For two of us, the worst part of the hotel was a such strong scent they use throughout the hotel. We could not believe how other people could handle it. It absolutely overwhelms you as you walk in the hotel and your room. It smells like some sort of cheap man's perfume. We had to ask them not to clean our room during our stay for 3 nights. However, they made our room while we were out and filled up the room with the scent on the second day. We had to open all the windows while being shivering cold in the end of December.
- Samantha (6/5): Don't do it - Find somewhere else. Breakfast was terrible and staff were not pleasant,room was tiny ect ect. Avoid
- davideml (6/5): miniscule room - Outraged over the 10 euro august surcharge p.p. to use swimming pool. Fo not stay here without an automobile. Nice staff.
- Verified traveler (8/5): A combination of good prices, safe and silent! - This stay was very nice as the hotel has own parking and other good facilities.
- Faber (10/5): Friendly staff - Nice breakfast for a Hotel in Italy. Friendly staff. Not really good location. Next door pizza is great! Recommended
- roksana (2/5): beware of that hotel - we book large room with jacuzzi bath when we come to the hotel we receive a much smaller room (no space) the toilet first time in my life i had problem to seat (absolutely no space) no jacuzzi normal simple shower ,i was difficult to turn ,the biggest problem was with water in the morning and evening not possible to take shower or wash face because hotel run out of water!!!!!!! first time in my live i had to pay in my hotel for swimming pool 5 euro a day per person and only till 18;30,pictures on the site not shown the true condition of the room and stuff ,breakfast only sweet croissant , tropical drink and coffe only nice thing was a restaurant near by high quality and cheap amazing food never had so much see food in my life and so tasty ,this hotel ruins my holiday
- Turbs88 (10/5): Wonderful Hotel outside Naples - Fantastic hotel with lovely rooms. Staff in the hotel were all very kind and helpful. The only downside is that the hotel is right on a busy roundabout but I didn't hear any noise in the morning! 30mins from Naples, 40mins from Pompeii, it was the perfect place to stay for what we wanted to do. There is a brilliant pizza restaurant just out of the hotel and left. Doesn't look much but guarantee it is the best pizza I have ever had and the service was superb! All in all, fantastic hotel and would stay again!
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