Swiss-Belhotel Rainforest

Location: Jl. Sunset Road No.101, Kuta, id

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Darts
• Concierge service
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room with Balcony

  The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Grand Deluxe Double

  1 Queen Bed

  344-sq-foot soundproofed room, balcony with city and garden views

  
  

  Entertainment - 32-inch LCD TV with premium channels

  Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Iron/ironing board, safe, and laptop workspace; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Grand Deluxe Twin Room

  Guests will have a special experience as this twin room provides a hot tub. The spacious twin room offers air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe Double Room

  Air-conditioned room features a flat-screen satellite TV and a fridge. Private bathroom offers shower facilities and free bath amenities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Junior Suite

  Featuring a separate seating area with a sofa set, this air-conditioned suite is more spacious. Private bathroom comes with a bathtub, bathrobes and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Executive Suite

  Offering a view of the property's lush courtyard, this spacious and air conditioned room features a stylish and comfortable design. It also comes with a seating area, flat-screen satellite TV, wardrobe, a fridge with mini-bar, and a personal safe. There is also an private bathroom with shower facility, bathrobes, slippers, hairdryer, and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Soecada (10/5): Fabulous stay - Everything was exceptional from the start to the end None
• Adriana (10/5): -
• Leenshya (10/5): Nice one - Breakfast was really good, offering a large selection of food. A lovely hotel overall. The area has limited tourist attractions.
• CHARU (10/5): -
• Oliver (8/5): -
• Daniel (6/5): Convenient stay for what we needed but the place feels old and in need of a facelift. - Breakfast buffet and food was good. Location is good for the shopping by we needed to do. Bed was comfortable. Rooms are old. The hallways are old. Aircon didn’t feel like it worked unless fan was loud and high. Very dark everywhere. Needs updating.
• Krishna (9/5): -
• Yelestisky (10/5): Clean, comfortable bed, cold aircon and friendly staff :) -
• Anna (10/5): -
• I made (9/5): - I like the location Gym facilities need more improvement
• Barney (10/5): -
• Perdata (8/5): Was really good and hope to back in this hotel when visit to Bali in future - Clean and good staff No shower in bathroom
• Mohamed Waseem (8/5): -
• isma (4/5): cheap and close - location close to my seminar venue and close to grocery stores as I entered the room there is a pungent smell coming from the cupboard sheet food quality of breakfast not good
• Dmitrii (1/5): Ужасный отель , не профессиональный и не клиентоориентированность в персонале . За такую работу я бы их уволил , фото пр - Ужасный старый отель . Унитаз не работал , конционер работает очень шумно , постельное белье застиранное . Персонал , это просто тупые роботы . Особенно управляющая , очень долго выходили на связь и не смогли решить мой вопрос
• franciscus (10/5): -
• I made (7/5): Staff need to be more professional and efficient to give service to the guest - I like the location so quiet and close with mall The room is too old and needs some improvement in the equipment it looks dirty
• Kevin (10/5): -
• Cheynie (5/5): Great for business folk. Not good for families. - Location was good. Traffic noise terrible. We had to change to a different wing.
• Shane (1/5): -
• Virlia (6/5): -
• Melb (1/5): - **Subject:** Urgent Refund Request for Kuta Bel Rainforest Hotel Stay – False Advertisement & Unsafe Conditions Dear Booking.com Customer Service, I am writing regarding my recent booking at **Kuta Bel Rainforest Hotel** booking number 6410766510) for **4 nights from 25th sept to 28th sept . Upon arrival, we were extremely disappointed and concerned about the condition of the hotel, which was not as advertised on Booking.com: * The room and lobby had a **strong stench due to recent floods**. * There were **large numbers of mosquitoes**, particularly around the lobby and our room. * Our **7-year-old son suffered multiple severe mosquito bites** on his arms and legs. Locals confirmed this was **abnormal**, and we were advised to take him to the hospital. * Our son also consumed cake from the hotel lobby and **experienced intense stomach pain and multiple episodes of vomiting** later that night. * The **hotel hygiene was unacceptable**: grass and weeds outside the windows were unmanaged, **bed bugs were present**, silver worms were in the wardrobe area, and the smell from the floods persisted. We approached the hotel staff, and while they were shocked and took photos, the situation **did not improve**. Despite being shifted to a bigger room, the issues remained. Due to these unsafe and unsanitary conditions, we could only stay **2 nights instead of 4**. We have **photographic evidence** of the conditions, the mosquito bites, and the vermin present in the hotel. This stay clearly constitutes **false advertising and unsafe accommodation**. As per Booking.com’s policies regarding refund requests for **unacceptable or misrepresented accommodations**, we are requesting a **full refund** of our booking amount. Please confirm receipt of this message and advise on the **next steps to process the refund**. We expect a prompt resolution, as we trusted Booking.com to provide accurate listings and safe accommodations.
• nima (10/5): - Amazing staff
• yunoki (8/5): スタッフの方が素晴らしい！ロビーの景観もとても素敵 - スタッフの方の笑顔と対応がとても素晴らしかった！ 設備が古いため、どうしても落ちない汚れや雨漏り、臭いなどが気になる部分はあった。 ただ、スタッフの方がとても素晴らしかったのでおかげで気にせず良い気持ちで過ごすことができた！
• Sjam (3/5): - None The hotel was very disappointing and far from expectations. The room had an unpleasant smell, was not clean, and the facilities were poorly maintained. The bathroom was unhygienic, and the gym was the worst part — with broken equipment, poor ventilation, and a bad odor. Even the breakfast did not meet expectations.
• franciscus (10/5): - Breakfast was exceptional with good variety. . All in all, no complaints. Good value.
• Anja (3/5): - - Die Nähe zum Flughafen - das Bett - schöner Eingangsbereich - nicht sauber geputzt - dreckige Wände - kaputtes Mobiliar - Starker Geruch nach reizendem Duftmittel (auch im Fahrstuhl) - Fenster ohne Mosquitoschutz - zwischen 4 und 5 Uhr morgens klingelte alle 5-10 min die Feueralarmglocke grundlos für ca. 30 Sekunden - kein Ambiente am Pool (u.a. sehr laut durch die umliegenden Klimaanlagen) - unangenehmer Geruch in den Gängen - Seltsames Bezahlungssystem (Aufforderung vorab zu überweisen, was sehr teuer ist - ermöglichten mir nach Absprache jedoch im Hotel zu bezahlen) - Rückmeldungen auf Anfragen per E-Mail dauern mind. 24 Stunden
• Revon (7/5): -
• أحمد (5/5): -
• Janine (4/5): - The restaurant food and service was poor, gym facilities essentially unusable, loud on main street and intersection, and awful food. The breakfast is reasonable. Limited English among staff, so service was wanting. It is not a four star experience at all.
• Kam (6/5): - I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the room was very quiet — and that was my top priority. I was pleased to have a peaceful, noise-free room, which made a big difference to my stay. I booked the Deluxe Grand room, and the size was good and comfortable. The staff at this hotel are definitely a highlight — polite, professional, and welcoming. From check-in to breakfast service to the car park attendants, everyone was kind and helpful. However, the cleanliness was disappointing. The room, the breakfast area, and the overall property felt dirty and neglected. Everything looks very outdated, which adds to the impression of poor hygiene even if it’s just age-related wear. The bathroom, particularly the bathtub/shower, was not clean. The property, from the entrance to common areas, clearly needs an update and a deep clean. The swimming pool on level 2 is small — not really suited for actual swimming — and the gym was okay but nothing special. Despite the drawbacks, I did extend my stay and poor cleaning become frustrating. Somehow they were asking if I need cleaning and replacement towels were dirty and the never cleaned the shower
• kaminoush (8/5): Recommended - I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the room was very quiet — and that was my top priority. I was pleased to have a peaceful, noise-free room, which made a big difference to my stay. I booked the Deluxe Grand room, and the size was good and comfortable. The staff at this hotel are definitely a highlight — polite, professional, and welcoming. From check-in to breakfast service to the car park attendants, everyone was kind and helpful. However, the cleanliness was disappointing. The room, the breakfast area, and the overall property felt dirty and neglected. Everything looks very outdated, which adds to the impression of poor hygiene even if it’s just age-related wear. The bathroom, particularly the bathtub/shower, was not clean. The property, from the entrance to common areas, clearly needs an update and a deep clean. The swimming pool on level 2 is small — not really suited for actual swimming — and the gym was okay but nothing special. Despite the drawbacks, I did extend my stay. I would stay here again if I needed to, mainly for the quiet rooms and great service. However, don’t expect a modern, high-end feel — it lacks the polish of a true luxury hotel due to how outdated and worn it is.
• Kam (8/5): - I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the room was very quiet — and that was my top priority. I was pleased to have a peaceful, noise-free room, which made a big difference to my stay. I booked the Deluxe Grand room, and the size was good and comfortable. The staff at this hotel are definitely a highlight — polite, professional, and welcoming. From check-in to breakfast service to the car park attendants, everyone was kind and helpful. However, the cleanliness was disappointing. The room, the breakfast area, and the overall property felt dirty and neglected. Everything looks very outdated, which adds to the impression of poor hygiene even if it’s just age-related wear. The bathroom, particularly the bathtub/shower, was not clean. The swimming pool on level 2 is small — not really suited for actual swimming — and the gym was okay but nothing special. Despite the drawbacks, I did extend my stay. I would stay here again if I needed to, mainly for the quiet rooms and great service. However, don’t expect a modern, high-end feel — it lacks the polish of a true luxury hotel due to how outdated and worn it is.
• Levi (8/5): - Rooms are clean and staff very friendly. Furniture was dated and needs a lock of paint here and there. Otherwise a very good stay.
• Connector43838961431 (10/5): Great value hotel to stay - I had a good experience in Swiss-Belhotel Rainforest Bali for comfortable room, delicious breakfast & dining options and also the services during my stay in Bali. From the moment I arrived, the hotel staff ensured a warm and welcoming atmosphere. The hotel staffs are helpful and friendly. I highly recommend this hotel as accommodation while in Bali, for those who are looking great value hotel to stay.
• Ying (2/5): Very poor - Stay away, very old hotel
• Puji (6/5): - Mattress needs to be replaced. Too old and no back support now.
• KiAnanda (8/5): Nice hotel - Good location. Driving the car to and from the lobby can be difficult if you have a big van, due to tight parking space. Decent, clean room. They allow us to have early check in, which helps us to rest after our long flight. Breakfast spread is adequate, with some vegetarian options. Recommend this hotel.
• Trevor (10/5): - The staff at this hotel are attentive and engaging. They genuinely go out of their way to attend to your every need. The property is very well maintained with high standard of cleanliness.
• Raymond (10/5): Exceptional -
• I (8/5): Please take care of cleanliness that will make more guest satisfaction - The location was very quiet The room was very bad, the bathroom was dirty, worst maintained
• Alex (8/5): Noce stay - The room is quite spacious. Although the interior and equipment in the room are a bit old, it is still comfortable, especially the bathroom amenities. The breakfast buffet offers a variety of options, matching its price. No fridge at my room
• James (8/5): Good value hotel - Comfortable room with a bath. Good location on sunset road. Tried the food in the evening in the restaurant was good. Had breakfast but was dissapointed with the choice of foods and the coffee was not great.. The gym had 2 running machines both broken .. There was no fridge in the room also
• I (10/5): Exceptional -
• Divan (7/5): Good -
• John (7/5): Ok, but needs attention and properties not up to Swiss Bel standard that we were expecting like normal. - Foyer/breakfast/cheap cocktails/ staff It needs a huge commercial clean with attention to detail -an upgrade to the property would alleviate this.
• Isma (4/5): Disappointing -
• Rogene (10/5): A beautiful oasis in the midst of a busy area. -
• Hock Leng (6/5): - Didn’t like the breakfast. Front desk helpful. Swimming pool bad. Easy to call for grab.
• Flyer39036231204 (10/5): Cozy Green Hotel - Two nights stay in this green hotel was very exciting for me and my family. My children for sure really love the room. The executive room was very spacious and cozy. It was also very strategic. we could hangout to the Kuta Beach in just 15 minutes. The staffs are also very well trained with great hospitality standard. I could not remember their names all, such as Pramana, Nanda, Putri and many more. Very fast response from room service either when we request for some cutlery. Will consider to stay in this hotel again for sure.
• Nur (8/5): Very good -
• Riko (8/5): Very good -
• Wai (4/5): Bad - Breakfast is good Room is dirty and smelly
• Wai (7/5): Pleasant 1 nite stay - Room was clean and comfortable Location abit of not so clear.
• Dicky (7/5): Best value located in the main road of sunset road, close to everywhere - Cleanliness, friendliness of staff, location, facilities Property bit old but still well maintenance, location just in front of traffic light which bit hard sometimes to come across
• Ashish (8/5): Nice hotel with good breakfast - Good value for money Too much noise at night while sleeping Bed are too soft And WiFi router in the room just above the bed
• Aye (7/5): Good -
• Hassan (7/5): Okay for the price - Breakfast was above expectations Toilet need some serious maintenance,
• Andy (9/5): A surprise comfortable stay in Bali - strategic location and good professional staff. Breakfast was better than anticipated floors need refurbishment
• Anna (10/5): - A charming hotel with delicious and plentiful breakfasts. Lovely pool too.
• Giovanna (8/5): Interesting hotel with the lush vegetation,room was the largest we have ever been - Breakfast was appropriate and had an acceptable variety,all looked and tasted freshly cooked,staff are very young but happy to please you The slow toilet flashing was a concern and the location of the hotel on a road extremely busy and impossible to cross
• Maggie (1/5): Disgusting, toxic rooms full of mould, chemicals, dirty. - The staff who attempted to be of assistance. Everything. The rooms were absolutely disgusting and not like the photos on the internet. The rooms stunk of mould, damp, cleaning detergent attempting to mask the mould smell. The room was so bad I could not breath and got a headache. On further inspection, I could see mould and damp everywhere (see photos), some areas covered by paint in an attempt to camouflage the mould issue. The linen was also disgusting, blood stains, 'other S%X' stains, dirty. The pillows were disgusting. The bathrooms leaking around the toilet bowl, which stunk. The corridors and hallways disgusting and dirty. The whole place needs to be knocked down because I expect it is toxic with all that mould. I was at this location for a dance event where all the participants were in the same location, and many of those from the dance group were complaining about the same issues. Additionally, this place is extremely dodgy, requesting pre-payment directly to a bank account not associated with Booking.com. When I arrived and saw the condition of the room, i immediately wanted to cancel, but had already pre-paid on my arrival and therefore, could not leave without losing my money. Extremely dodgy place. Avoid if for nothing else than health reasons. I travel a lot, and this is the worst hotel I have ever stayed at.
• 728pricilliam (10/5): Nice - Good service, good food and clean room also fast response for all staff. We have employee day event almost 1 week at swissbell rainforest Bali Thank you for your hospitality special for sales mas Krisna and mba Putri rservation.Appriciated for you good service.
• elvirazahrina (10/5): The thematic hotels at central kuta bali - The only one hotels in kuta bali who has a unique theme with rain in the middle of small forest at the hotel area. And very strategic area couse near the airport With clean room and nice ambiance We have a small supriae in the morning before breakfast that the staff give us 3 cup of cake with 6 welcome drink Thank you for welcoming us And thank you for mr. Yudi for having us
• Anish (7/5): Mostly good but with a small hiccup - This hotel offers a delightful blend of comfort and convenience, but with a few hiccups along the way. The Good: * Ambience and Cleanliness: The hotel boasts a pleasant atmosphere and the rooms are impeccably clean, ensuring a comfortable and relaxing stay. * Delicious Food: The on-site kitchen serves up truly delectable food, making dining in a real treat. * Spa Services: A spa is available for guests to unwind and pamper themselves, adding a touch of luxury to their stay. * Bike Rentals: The hotel provides bike rentals, making it easy to explore the surrounding area at your own pace. Overall: Despite the payment incident, this hotel provides a positive experience. The comfortable ambiance, clean rooms, delicious food, and convenient amenities like the spa and bike rentals make it a worthwhile choice. However, the hotel should address the payment policy and ensure staff are properly trained to handle transactions efficiently and accurately. The Not-So-Good: * Payment Policy: Requiring immediate payment for food orders can be a bit inconvenient. * Payment Mishap: The food delivery person initially overcharged and then returned twice, first for a receipt copy and then with his boss to offer a refund and request a new payment. While the situation was eventually resolved, it was an irritating and unnecessary hassle, especially late in the evening.
• Tour02364838231 (10/5): Fantastic Stay at Swiss-Belhotel Rainforest! - I had an amazing experience at Swiss-Belhotel Rainforest! The lobby is beautifully designed, and the first impression was excellent. The staff, Bli Agung, were incredibly friendly and helpful throughout my stay. I was pleasantly surprised to have my room upgraded to a Grand Deluxe with a bathtub, such a nice touch! The breakfast was delicious with a great variety of options, catering to all preferences. The hotel is very comfortable and conveniently located near various souvenir shops, making it easy to explore and shop. However, the *bed was not as comfortable* as I had hoped, but it didn't take away too much from the overall experience. Thank you, Swiss-Belhotel Rainforest! We will definitely be back for sure! Highly recommended!
• 415yennia (2/5): Water problem in shower room and toilet - Stayed for 2 nights, the next day have water problem since morning until almost evening can't use toilet and shower room, I am very disappointed with this hotel branch, another swissbell I stayed never happened such things, manager in charge wanna change room in 5 minutes, but it is already 1/2 hour no information given.
• Adam (10/5): - Great breakfast and atmosphere. Nice pool nice gym
• Thomas (7/5): Good -
• Taha (9/5): Superb -
• Irma (8/5): Very good -
• Smith (5/5): This is a lower budget hotel than I like... It might be fine for some, but not impressed - The age of the hotel is really showing. It could really do with a complete renovation. The breakfast was decent.
• Ioana (7/5): Good -
• Liz (5/5): Passable - Clean and good coffee Very impersonal, staff not so helpful
• Jeevana (10/5): Blindly go for it - Super good Stay for a reasonable price.. Breakfast options are amazing.. Staff is so cooperative Nothing
• Xueqin (5/5): Passable - The location. The room has an unpleasant smell, and the walls are not soundproof. I could hear rats or other animals running around at night.
• fiza (2/5): - Would never stay here. I wouldn’t recommended anyone stay here. From the day we got there , I started crying because of how awful the place was. I was trying to cancel , but wasn’t able to do so. The place was disgusting , not clean even though housekeeping had apparently cleaned the rooms. The sheets were stained , the bathroom , everything. I dreaded coming back to the place every time. Same with my family. The staff wouldn’t understand anything I was saying (yes I know the language barrier , but I was using google translate and showing them what I was saying). They tried to charge me for laundry , when they initially told me it was for free. They would mess up the food that we ordered, after it happened three times we gave us ordering food. I know it looks good online , but looks nothing like that in person. Take it from one persons mistake please
• Charlotte (7/5): Good -
• Dewi (9/5): Superb -
• Z7491WWahmeds (10/5): Wonderful hotel in a fantastic location - I booked this hotel as they are in strategic and prime location, the hotel is very clean and employees are extremely friendly and helpful, check in was fast, the reception assigned 3 rooms for my family for 4 nights, comfortable mattress and the balcony was convenient to all of us, well done to the management and all employees of the hotel.
• Craig (7/5): Good -
• Nomy (7/5): Good -
• Nathan (10/5): Exceptional - Ayu and all the staff was very helpful.
• Qian (10/5): Exceptional - A nice place for a long stay，many supermarts around near to many malls clean and delightly
• Eleanor (9/5): Calm oasis for Kuta stopover. - We loved the ambience of Swiss-Belhotel Rainforest. The lobby and restaurant areas are a beautiful, calming oasis from Jalan Sunset Road. The location was perfect as our flight arrived late and we needed a rest before travelling onto our next destination. Breakfast was delicious and the staff were very kind and friendly. For us was nothing to complain about.
• Robin (10/5): Exceptional -
• Viera (7/5): Good -
• Neddy (7/5): Good - Decent price for the location and the service, staff was very attentive Towels were quite old and no hand towels were provided.
• Zina (5/5): Passable -
• Dewi (3/5): Poor -
• Mayuresh (7/5): Value for money - Good room size , cleanliness , friendly staff , food , ease of access to Kuta beach and shopping. Gym- Treadmill broken down.
• Kadek (8/5): Very good -
• Adridjaja (8/5): This hotel is value for money - Close to the airport The old building needs to be renovated
• Robert (1/5): Bad -
• Daydream58237586117 (10/5): The food fit with my taste, because there a lots of choices. So, i can choose what i want to eat - the rooms are comfy cozy, i love the pillow, the hotel atmosphere is like being in nature, there are lots of food choices like asian food, salad (i like the thousand island dressing tho), bread and many more. The pool is clean, so i can swim without any worries
• Michael (10/5): This was my second stay at the hotel and hopefully there will be third. - Excellent staff.
• Mark (8/5): Very good -
• Jyj75 (10/5): Very happy customer - The staff is very friendly and very helpful. The food on the menu is delicious. Pretty clean room room. NONE
• Mark (10/5): Really nice place to stay - It’s very nice, I generally stay in the more busy area of Kuta but wanted to try something new and it is very lovely. There’s nothing I haven’t liked
• sushs2024 (10/5): Nice Ambiance. Neat rooms. - Amazing stay. Very friendly staff. I recommend it to others. Very clean rooms View is good from the room. Location is perfect. Please book this and enjoy your stay with you friends and family. Spa and pool is good and I recommend to others to enjoy in Bali.

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