Hotel Futaba

Location: Oaza, Yuzawa 419, Yuzawa, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Karaoke
• Shared lounge/TV area
• Kid meals
• Public Bath
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Games
• Reception hall
• Japanese garden
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Japanese-Style Room

  The family room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room provides a flat-screen TV with satellite channels, a seating area, an electric kettle and heating. The unit has 5 futons.

  Max Occupancy: 6 (5 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Tatami (traditional Japanese flooring)

• Japanese-Style Room with Open-Air Bath

  This family room features a private open-air bath. The family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room provides a seating area, an electric kettle, heating, as well as a flat-screen TV with satellite channels. The unit has 5 futons.

  Max Occupancy: 6 (5 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Tatami (traditional Japanese flooring)

• Japanese-Style Room Breakfast Included

  The family room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 5 futons.

  Max Occupancy: 6 (5 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Tatami (traditional Japanese flooring)

• Room Selected at Check-In

  Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features air conditioning, an electric kettle, heating, as well as a flat-screen TV with satellite channels. The unit has 5 futons.

  Max Occupancy: 6 (5 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle

Guest Reviews

• Paresi (10/5): -
• Chatchayamon (9/5): -
• Chatchayamon (9/5): -
• ADAM GEORGE (10/5): Absolutely fantastic experience! - We had a great stay at this hotel. The room was clean and comfortable, and the staff were friendly and helpful. Highly recommended! Everything was perfect.
• 芷紜 (10/5): -
• Chutima (8/5): - Location was good. Having free Shuttle bus service to train station. Dinner was very well prepared.
• Weihan (2/5): Don't recommend for the lack of service and for the location. The room was nice though. - The rooms were comfy and our room had our own private outdoor onsen, which was awesome! Place was quiet and the little restaurant that opens at 8pm has good ramen. Staff were genuinely friendly but was quite hard to communicate. It's impossible to contact the hotel unless you're IN the hotel. We emailed, dropped messages on booking.com, called - no response to any of these channels. Don't bother asking for help or asking for pickup when you arrive at the Shinkansen station. They simply do not reply or pick up. Good luck finding your way to the hotel from the Shinkansen station with your bags. Location was really not good at all if you're looking to do skiing at Gala Yuzawa. There's a shuttle bus from the hotel to the shinkansen station, but generally that's not such a good idea to get to the ski base - better option is to use the orange and blue bus lines that bring you directly to the ski base. Unfortunately it's about a 7 min walk downhill from hotel to the bus stop (remember - it's uphill on your way back). Pretty steep! Don't mean to sound like a strawberry but there are better options around town without climbing mountains, especially if you have a lot of gear. There's also not much food options near the hotel, going to the lively street with all the restaurants is that same walk down and up the hill. Lastly, there are no laundry facilities. Hotel doesn't provide laundry service, and the nearest laundromat is not walkable. You can wash clothes in the sink, but there's absolutely no place in the room to dry your stuff except a tiny towel stand which can hang 4 pcs of underwear and not a single t-shirt.
• taradon (10/5): - nice environment, onsen are super, in room facility is super too dark at the shower area
• CHING-HUEI (5/5): - 戶外泡湯池給水開關故障時好時壞，半夜還自動出水好吵，花82500/晚含餐確無法使用。
• Christopher (9/5): - Private in room onsen is wonderful and the ski hire / shuttle to and from the resorts was a welcome bonus. We have stayed here twice and plan on returning again.
• Joo Khai (5/5): Highly recommended but fell severely short of expectations - The hotel is not far from the JR Yuzawa station. So, it is convenient for those who take the JR train. But it requires to ascend up a slope of 200 meters. The hotel tries to create an extraordinary bathing experience within the room, but it is not conducive when the weather turns chilly. To take a deep at an outdoor Bath tub can be challenging.
• HSIULING (8/5): -
• Finn (10/5): -
• Fengming (10/5): -
• Nancy (9/5): -
• Karten (10/5): -
• 瑩燁yingyeh (9/5): 感謝晚餐服務人員，還會想再訪👍 -
• 慈惠 (10/5): We had a great time. Very clean and convenient. - Great hot spring、close to the ski resort and the station. The front desk staff were not very good at introducing or explaining the nearby attractions and were not very enthusiastic.
• JULIANA (10/5): - Maravilhoso, tudo perfeito, quero voltar.
• Pui Ying (10/5): -
• Yu-Chen (10/5): Amazing - Onsen, view, dinner is unbelievably amazing! Lightning, needs some lamps at night.
• Cristian (10/5): -
• Kittiya (9/5): -
• Saitha (10/5): -
• KO-YEN (8/5): -
• Loïc (9/5): - Les bains étaient superbes et le restaurant etais le meilleur de notre voyage Pas forcement pas apprécié mais on n'est pas habitué au futon sinon ils étaient très confortable
• Nicholas (9/5): - Location is a 5-7 minute walk from the train station. Hotel offers shuttle drop off. Breakfast buffet is plentiful with nice variety of Japanese food with some western dishes mixed in. Onsen after a day of skiing is incredibly relaxing.
• Yumiko (5/5): -
• Michiyo (8/5): - 誕生日の記念に母と行きましたが、お料理も美味しく、お風呂も種類が豊富で楽しめました。お部屋も静かで広くゆっくりできました。部屋に露天風呂がついているのも嬉しいです。
• Mami (10/5): マン喫しました - お気に入りのホテルなので何度か利用してます 露天風呂が好きです。 ビュッフェからの眺めも良かったです。 夜はビュッフェだと思っていたら個室でコースだったので、全部食べきれず申し訳なかったです。 ビュッフェで好きな物だけを食べたかったです。 お値段が上がってて少し驚きました。 露天風呂付きの部屋でしたがブラインドがあったため眺めを楽しめませんでした。
• Martin (3/5): Some good, some bad - Good location. Nice Japanese style room. Dinner was very delicious. Lots of mix ups due to lack of English signs and staff not competent at speaking English, despite most of the guests being non-Japanese. Unfortunately my brothers winter boots went missing because we placed our boots in a “rental area” that was not made clear. He had to walk out in sandals in the middle of winter. Also it seemed a bit disorganized using the hotsprings as they switched from male to female hotspring area. The sauna badly needs to be rebuilt with new wood. So be aware of things here and bring your boots to your room!
• KANAME (10/5): -
• Rowena (10/5): -
• Michelle (8/5): - Dinner is a little bit rushed
• Sin Ning (8/5): -
• SHERRI (8/5): -
• Leila (8/5): Un hôtel charmant - Le personnel était adorable, prêt à tout pour aider et régler les petits problèmes. On donne 10/10 au personnel sans hésiter ! Le diner etait gastronomique et chaque plat était une découverte incroyable. Le petit dejeuner est très diversifié et copieux même si nous ne pouvons pas manger autant le matin! Les enfants ont adoré cet hôtel et les environs. Nous n avons pas essayé les bains publics parce que nous avons des enfants, mais la baignoire dehors était super agréable après une journée de marche. Nous avons du changer de chambre, mais la nouvelle chambre était fantastique. Par contre les oreillers japonais sont un peu durs et le chauffage fait beaucoup de bruit, même en mode nuit. Il n y a pas de double vitrage. Des travaux s'imposent mais sans gâcher le charme ancien indéniable du lieu.
• Tee Seng (10/5): Awesome, happy and recharged. - We love the hotel, the staff was extremely helpful and excellent service. The onsen was excellent and everything about the hotel is just wonderful. We will definitely stay here again.
• 李 (9/5): -
• Craig A (9/5): Leave the city behind and catch your Zen after Amazing Station Shopping - Onsen facilities were AMAZING. Lots of different bathing areas inside and out that brought nature into your soak. Room was beyond great, with a view of Echigo Yuzawa city and mountains. Best sleep I had on trip. Massage chairs are the best value at 300 Yen for 15 minutes. Breakfast and dinner met expectations with wide variety of choices(breakfast) with amazing garden views. Staff accommodating and friendly. Location to station makes walking there a breeze. For an overnight get away about 1 hour away from Tokyo it is a gem! While dinner was as tasty as expected there was nothing stand out or unique about the selections, and breakfast buffet could have had more Nihon Ryori selections as opposed to being more internationally focused. The basics were there for both, but for the pricing I had higher expectations. The breakfast view more than made up as you got to eat while watching a garden waterfall.
• Barysbek (10/5): -
• 土田 (8/5): 期待通りとても良かった。 - 夕食もおいしくまた朝食のセレクションも多くとても良かった。 入浴場が男女ともに二か所あり露天風呂も含めとても良かった。 スタッフの対応が素晴らしい。 上の階からは外観の傷んでいる個所が見えるのでもうチョット対策をしたほうが良いのでは。
• Wai Kwong (9/5): - 地点好 食物🦀😋 員工有禮👍 浴缸有點殘舊😌
• Katsuyoshi (5/5): -
• ゼツエル (8/5): -
• Chia-Nung (10/5): - 溫泉有三種藥湯！飯店人員服務親切。
• Jae Hyo (7/5): -
• BYRON (6/5): - We love Yuzawa as a get one night get away. We stayed here because someone in our party wanted a private Onsen in the room. The rooms are large and great for families. However, the property is a bit date and the in room tub was small. They have a beautiful waterfall. Too bad it’s not lit at night nor could we go outside to take pictures
• Arnaud (9/5): Un hôtel au charme désuet, mais avec des prestations de très haut niveau. - Le charme légèrement suranné de l'établissement, et surtout, les onsens, absolument formidables, beaux, inscrits dans la nature environnante et si relaxants ! Il y en a quatre (je recommande particulièrement ceux du 6e étage). Chambre très spacieuse, très confortable, et l'équipement est vraiment top. J'avais lu que l'hôtel méritait un rafraîchissement, je ne suis absolument pas d'accord : tout est nickel, tout fonctionne parfaitement et beaucoup d'équipements sont neufs. Un tout petit regret : nous avons réservé un dîner, et nous avons eu la surprise de constater qu'il s'agissait d'une salle privée, qui nous avait été réservée. C'est une délicate attention, mais moi, j'aime l'ambiance du restaurant. Sinon, c'était bon et copieux - c'est l'essentiel.
• Mio (8/5): とても楽しめました。 - お風呂の種類がたくさんありました。 よくなかったわけではないのですが、夕食の量が多くて、頼んだチューハイがとても美味しかったのですが、 全部飲めませんでした。 （夕食はとても美味しかったです。）
• masayuki (7/5): - 露天風呂が良かった
• Hitomi (9/5): また行きたい！ - 結婚記念日旅行で伺いました。 スタッフの対応は皆さんとてもよかった。駅に行くのに都度送迎していただき快適に観光できました。 ディナー（料理を運んでくれた男性スタッフの対応が良く、良き時間を過ごすことができました。）も朝食バイキングも美味しかったです。 カラオケ、客室露天風呂付きプラン、大浴場のお風呂の数、素晴らしく最高でした。 客室露天風呂の、お湯追加ボタンを押してもお湯が出てこなかった。 部屋の数箇所にクモの巣がはっていて、掃除が行きとどいていないように感じた。
• Lituan (10/5): 很特別的溫泉 - 溫泉 無
• ??? (8/5): - 食事は、良かったです。
• Andrew (9/5): A wonderful bathing experience - The many types of baths. First off, there’s men and women which interchange, then there is one facing the city and one facing the mountain, and that’s interchanged, then there are saunas, there’s a waterfall shower (very strong), then you can lie down , the there is a cave, then different water temperatures, then cement pebbles to acupressure your feet and back, indoor and outdoor pools. WOW! The food was well prepared each dish had a distinct flavor ( mostly Japanese). Mostly senior citizens. The artistic touches around the hotel were beautiful. The masterpiece being the myriad tiny waterfalls on a rocky slope. Weak WiFi signal from my room. Uphill hike from station with luggage. Better to arrange for shuttle which takes one minute.
• Chantachard (10/5): Exceptional -
• Cherie (9/5): Superb - Outdoor onsens are perfect! Like them very much! Dinners are delicious and portions are huge, suggest for customers who wanna stay here should take their dinner, no regret! Breakfast also worth it, variety of choices, 2 days breakfast did not exactly same, appreciated! Breakfast and dinner are the best among our 11 days in Japan of different hotels. Room a bit dented and furniture in room quite old and with many scratches. Water pressure in shower room too small, and sometimes water heater not working. We rather too shower in onsen room.
• Irene (6/5): - Hotel provides shuttle bus to JR station frequently and is excellent, but the hotel is quite run down and needs a lot of upkeep
• Alex (8/5): Very good -
• Lyka (10/5): Beautiful Ryokan and Onsen that offers Kaiseki Meal near Gala Yuzawa - Onsen: I’ve been to different onsens but this by far is the best onsen and ryokan with multiple bath choices (both indoor and outdoor). The baths are even better in actual than in the pictures. Best during winter/spring with snow capped surrounding as background. Food: Kaiseki meal was very good with different selections of seasonal produce. Breakfast also have a lot of choices, both japanese and western Room: Very comfortable and quiet allowing good rest Facility: Very clean, well maintained Staff: Very kind and accommodating
• Kevin (10/5): Stayed with toddlers - First time in a Ryokan, breakfast and dinner were awesome just didn't know the rules but figured it out later. Hotel has tons of hot springs, loved every bit of it. Got massage, was super relaxed with toddlers. Had an outdoor tub in the room which was cool but with all the hot springs not necessary even.
• Jessica (10/5): - Beautiful spacious room. The osen was everything. Center of the cute neighborhood. Close to ski resort
• Chen Szu (6/5): - 床跟枕頭都超硬，傳統日式，去滑雪全身痠睡這種很痛苦，其他沒有不好的地方
• Nuntawat (10/5): Excellent -
• Hamish (10/5): Fantastic location, excellent staff and perfect facilities. Great onsen - Fantastic location, excellent staff and perfect facilities
• Joseph (8/5): Very good - Onsen was great! Front desk staff didn't speak english well.
• Hung (8/5): Very comfortable - Onsen is really good Nothing
• Gisela (9/5): Superb -
• Kam (9/5): Relaxation and value for money - Spacious room with comprehensive facilities, various ski equipments for rental, delicious breakfast and dinner, free on-site parking, hot spring bath, nice and helpful staff. The pillow is a little bit hard.
• Tanakrit (9/5): Superb -
• Keith (10/5): Exceptional -
• Holdgrafer (10/5): Exceptional -
• Andrew (8/5): Very good -
• Chatchawan (10/5): Perfect - Very good so many thing in buffet line and high quality
• Hweehiang (9/5): Very satisfying - Love the onsen The breakfast spread was good The Kaiseki dinner was excellent Making Mochi was fun, more demonstrations would be even better The daily shuttle service was great The lift ticket prices were good Nothing
• Vivian (8/5): Holiday winter with family - Good Good
• Sylvia (6/5): Pleasant - the traditional japanese room. there are restaurants in the hotel however they are not open at all. Guests have to walk down the slope to outside in the rain and snow just to have 3 meals a day.
• Brian (10/5): Exceptional -
• Yusuke (10/5): - スパルタンレースの際に宿泊しました。 温泉がとても気持ち良いし、いろんなお湯があって楽しめました！ 駅から近くて周辺の飲食店も充実していました。 設備は古いですが、趣があって、海外の方にもとてもお勧めできるんじゃないかとおもいました！
• Fengzheng (8/5): Very good -
• Lai (9/5): Superb - We left some clothes in their onsen place. After checking out for two days, we were still able to retrieve them because their staff have been very considerate to have kept them for us.
• Yoko (8/5): Very good -
• Yasuyuki (8/5): - サービスが充実しており、おもてなし、料理のserveも丁寧にされていました。 ご飯のおかわりも快諾され、満腹になりました。 温泉自体も心地よく、またそこからの眺めも素晴らしいものでした。
• Yuka (4/5): - チェックインの際に朝食券を渡されたので料金の説明もなかったので朝食が無料でついてると思い食べに行ったが、チェックアウトの際に朝食代1人2,200円を徴収された。チェックインの際に説明があれば近くのカフェに行っていたのでなんとも不満な気分でした。2,200円に見合わない朝食だとも思いました。 ホテルの施設や特に温泉はとっても素敵で満足で冬のスキーシーズンにまた来ようと思っていたが、最後に不満な気持ちになりました。
• SATOSHI (10/5): - 良い
• Fernanda (10/5): Exceptional -
• Ka Wing (10/5): - Nice Japanese traditional environment and super nice staff First time to sleep on tatami and the onsen is brilliant! English is also ok!
• Joy (6/5): Could be better - The staff The place is old and shows its age. Could be better maintained
• Tan (8/5): Comfortable and valued for money. - Big room and clean. Onsen water has hot some chlorine smell.
• Khai (10/5): Exceptional - Authentic Japanese style tatami room and bed. Location is good and the food provided are awesome. Open air private onsen is provided in the room. Definitely worth the price
• Augusto (9/5): Good for a relaxing. - I had a very nice and spacious room with both internal and external bathtubs. The dinner was excellent, and the breakfast was very good (Japanese style). The staff was nice, and the environment was quiet. It was a nice experience. There is not much to say in terms of negative aspects. If you do not like the '80s, this is not the hotel for you. The breakfast room, particularly, is very '80s (in the Japanese sense). For me, this was a plus as it gave me a vibe of Japan that I could not experience in other places.
• Napapraw (8/5): Very good - The staff is very nice and supportive
• Serena (7/5): Good - The lobby and all the artwork around were lovely. The waterfall in the cafe area was beautiful. Food in the Ramen area was okay. The rooms were huge and very nice. I was probably expecting amazing views, but we didn't get that. The futon was a little thin for my liking, but the bedding was warm. Lighting was awful in the kitchen area. Coffee provisions with milk would have been nice. The traditional tea set was lovely, but I didn't know how to use it. It wasn't a bad stay it just didn't meet the high price for it.
• Churat (10/5): Exceptional - Onsen and dinner were excellent No
• Donna (10/5): We would definitely stay at this property the next time we are in the area. - Dinner and breakfast was fabulous with each offering a vast variety of food items. The outdoor baths in our rooms was truly an incredible experience that we'll always remember. There wasn't anything that we didn't like.
• Jyn (4/5): Disappointing - near station dinner not included soft drink , you have to pay more and taste is normal when compare with price
• Chloe (5/5): Passable - Staff were friendly and helpful. Rooms were a little dusty and aged decor.
• Thitima (7/5): Good - Nice Keiseiki dinner. Compared to other ryokan in Japan at the same price range, cleanliness needs to be improved. Hair dryer / dressing room full of dust Room is quite worn out, floor need some renovation.
• Sumie (10/5): Beautiful hotel with unforgettable Onsen experience. - It seems like all the units have been renovated. My room was large with 2 sinks and very comfortable beds. Their Onsen was one of the most beautiful onsens I’ve stayed. They picked us up from Echigo Yuzawa station (people at the tourist information center can call them for you) and dropped us off whenever we needed a ride back to the station but it’s less than 10 min walk.
• E&s (10/5): Spetacular Japanese Hotel - Room: Traditional Japanese Style. It has a seating area with a view to the mountain. The bathroom has a shower and bath, both. The toilet has its own door so it's separated. Additional bedding in the closet can be used. It's very spacious for a couple. Daily local snacks and hotel newsletters in the room - they are also sold in the hotel store in case you like it. Although it's an older hotel, it's very organized and clean - it gives homey feelings. Hot Springs (Public bath): 28 different styles in two floors, indoor and outdoor. Being in an outside hot spring with a view to the mountain when it's snowing is super comfy. 24 hours access to at least a few. Service: There are robes (Yukata) with many different sizes - it can accommodate tall people. Women have even more options, colorful ones. Transportation to/from Yuzawa JR train station is available. Staff is very friendly. Some may not speak English, but we didn't expect that they would as we are in their country and we should be the ones trying to speak their language. We didn't experience any difficulties due to language. Breakfast: Many options with chefs cooking on site, such as making grilled fish and omelet. The coffee cups are tiny, but you can use the ones at the western style breakfast session (it has bread and cold milk on the table), and then you will have a small American size coffee. Location: In the center of the town, walking distance to train station, ski resort, and restaurants. We love it and will visit again! None.

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