Carlton City Hotel Singapore

Location: 1 Gopeng Street, Singapore, sg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Happy hour
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Executive Single Room with Complimentary Mini Bar

  1 King Bed

  344-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker, free minibar items, and 24-hour room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Bidet
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • LED light bulbs
  • Vibrating pillow alarm
  • Energy-saving switches

• Club Room with Club Lounge Access

  1 King Bed OR 1 Twin Bed

  344-sq-foot room with city views

  
  

  Club Level - Club Lounge access and internet access in the lounge; guests under 12 years old not allowed in lounge

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker, free minibar items, and 24-hour room service

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Club level room
  • Bedsheets provided
  • Toilet with electronic bidet
  • Local maps
  • LED light bulbs
  • Vibrating pillow alarm
  • Energy-saving switches

• Club Single Room with Club Lounge Access

  1 King Bed

  344-sq-foot room with city views

  
  

  Club Level - Club Lounge access and internet access in the lounge; guests under 13 years old not allowed in lounge

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker, free minibar items, and 24-hour room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Club level room
  • Bedsheets provided
  • Toilet with electronic bidet
  • Local maps
  • LED light bulbs
  • Vibrating pillow alarm
  • Energy-saving switches

• Suite

  1 King Bed

  689-sq-foot room with city views

  
  

  Club Level - Club Lounge access and internet access in the lounge; guests under 13 years old not allowed in lounge

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker, free minibar items, and 24-hour room service

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No cribs (infant beds)
  • Club level room
  • Bedsheets provided
  • Local maps
  • LED light bulbs
  • Vibrating pillow alarm
  • Energy-saving switches

• Executive Room with Complimentary Mini Bar

  1 King Bed OR 1 Twin Bed

  344-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker, free minibar items, and 24-hour room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Bidet
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • LED light bulbs
  • Vibrating pillow alarm
  • Energy-saving switches

• Deluxe Room

  1 King Bed OR 1 Twin Bed

  344-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker and 24-hour room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Bidet
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • LED light bulbs
  • Vibrating pillow alarm
  • Energy-saving switches

• Deluxe Single Room

  1 King Bed

  344-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker and 24-hour room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Bidet
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • LED light bulbs
  • Vibrating pillow alarm
  • Energy-saving switches

• Carlton Suite With Club Lounge Access

  The spacious 64 sqm Carlton Suite features an elegant bedroom and separate living room on the 26th floor including a Sealy Posturepedic mattress and 50-inch TV with Chromecast. Privileges include: Complimentary buffet breakfast and all day light refreshments and evening cocktails at the Carlton Club Lounge, in-room mini-bar (replenished once daily and non-accumulative), two pieces of laundry per day non-accumulative during your stay (excludes dry-cleaning and express laundry), late check out until 14:00 (subject to availability), unlimited WiFi access, personal coffee machine with a variety of gourmet coffee pods and turn down service. Children aged 12 years and below are not allowed in the Carlton Club Lounge. As a part of the national commitment to reduce plastic waste and strive towards a more sustainable future, Carlton City Hotel has installed filtered water taps in every room, eliminating single-use water bottles.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Hand sanitiser

• Deluxe King or Twin Room

  The 32sqm Deluxe Rooms are elegantly decorated and equipped with a Sealy Posturepedic mattress, a 40-inch TV with Chromecast, a coffee machine and a luxurious bathroom fitted with a bathtub and rainshower facilities. Rooms are located from the 4th to the 15th floor. As a part of the national commitment to reduce plastic waste and strive towards a more sustainable future, Carlton City Hotel has installed filtered water taps in every room, eliminating single-use water bottles.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Bidet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Executive King or Twin Room (Complimentary Mini Bar & Higher Floor)

  Spacious 32 sqm Executive Rooms are elegantly decorated and equipped with a Sealy Posturepedic mattress, a 42-inch TV with Chromecast, a coffee machine and a luxurious bathroom fitted with a bathtub and rainshower facilities. The complimentary mini-bar is replenished once daily. Rooms are located from the 16th to the 23rd floor. As a part of the national commitment to reduce plastic waste and strive towards a more sustainable future, Carlton City Hotel has installed filtered water taps in every room, eliminating single-use water bottles.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Bidet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Club King or Twin Room (Club Benefits, Complimentary Mini Bar & Higher Floor)

  The 32 sqm Club Rooms are elegantly decorated and equipped with a Sealy Posturepedic mattress, a 50-inch TV with Chromecast, a coffee machine and a luxurious bathroom fitted with a bathtub and rainshower facilities. Guests are given access to Carlton Club Lounge located on the 28th floor. Privileges include: - Complimentary breakfast and all day light refreshments and evening cocktails at the Carlton Club Lounge, in-room mini-bar (replenished once daily and non-accumulative), two pieces of laundry per day non-accumulative during your stay (excludes dry-cleaning and express laundry), late check out until 14:00 (subject to availability), unlimited WiFi access, and turn down service. Children aged 12 years and below are not allowed in the Carlton Club Lounge. Rooms are located from the 24th to the 26th floor. As a part of the national commitment to reduce plastic waste and strive towards a more sustainable future, Carlton City Hotel has installed filtered water taps in every room, eliminating single-use water bottles.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Executive lounge access
  • Bidet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Hand sanitiser

• Deluxe Room (King and Single Rollaway Bed)

  The 32 sqm Deluxe Rooms (King and Single Rollaway Bed) are equipped with a Sealy Posturepedic mattress, a 40-inch TV with Chromecast and a coffee machine. The single rollaway bed is provided for the 3rd person sharing the same room. The private bathroom includes a bathtub and rainshower facilities. As a part of the national commitment to reduce plastic waste and strive towards a more sustainable future, Carlton City Hotel has installed filtered water taps in every room, eliminating single-use water bottles.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Bidet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Hand sanitiser

Guest Reviews

• Awhina (10/5): - The service was great. They went above and beyond. It was modern and clean.
• Awhina (10/5): -
• Mario (10/5): -
• Ergun (5/5): The staff bosses should be more friendly with their own staff! - It is not Western-oriented!
• Jessyslee (10/5): Plate restaurant - Went for the 1-1 lunch at Plate. The food are delicious and service of all the staff from restaurant manager to all the service crews are excellent. Happened to spill half bowl of laksa on the floor near my table and the crews immediately came and provide assistance. They also moved us to another table. The staff also went around offering carpark coupon which is very nice gesture unlike other places which we still have to ask for it.
• Pioneer66547827654 (10/5): Tasty, value, great service - This is by far the best value and best buffet I’ve had in the past 10 years. For the first time in my life, I literally took from EVERY station which is extremely rare in all buffet places. Everything was tasty (not ultra tasty) but for the value, atmosphere, servers’ attitude, you got to give this place a try. Can’t really find anything to criticize, if I really have to find 1, that is, seatings are limited. So if you don’t book early, that’s it for you. Shout out to Elaine as well, she did a great job and ensure her customers are served with the best attitude. I didn’t expect a complimentary parking but she went the extra mile, table to table to get one for those who drives. None of the buffet I went to does this, and some, you had to beg for it - like Holiday Inn who told me only spending above $180 gets one. Boo. Thanks Carlton City Hotel, thanks Plate restaurant. You definitely made this place memorable for me and my family.
• louvevel (10/5): Amazing - Very cooperative and helpful
• Hj HARIAH (9/5): - Staff is vey good n helpful Nothing
• Lennon (9/5): -
• Dreamer20349633337 (10/5): Excellent Service & Nice Buffet - Repeat visits and happy with the food quality and more importantly the great service by the staff especially David who always wear a smile and going extra mile to make our dining experience a great one!
• 892ngb (10/5): Warm service and value-for-money buffet - Service was warm and attentive, especially staffs - Jackson and David, they are very helpful. And the buffet spread offered good value for money.
• Pia (9/5): -
• Lien (1/5): - I left my jacket in the locker. I remember it was definitely from the moment I left the airport, but I thought it couldn't possibly be lost, so when I got home I emailed the hotel, but the jacket was gone. What a terrible experience for a 5-star hotel.
• Explorer27227378895 (10/5): Great stay - Had a fantastic stay here, the room was great and amenities good. A special shout to concierge Ravean Raj who was always friendly and very helpful.
• Cruiser31272771684 (10/5): Good value and convenient location - Hotel room is clean and big, Location is great, Staff are helpful. We have a lot of luggage when we checked out and Mr Suresh was very kind to help us bring the luggage to the taxi, would recommend this hotel.
• FarAway67379477767 (8/5): Celebrating Mothers Day’s - Have a quite great lunch experience in Carlton City Hotel to celebrate Mother Day’s with my parents. And also thanks for the good service ☺️
• MarkoRamius23 (8/5): Had a decently good meal at The Plate - Had our Mother’s Day meal at the Plate. Food is decently good. Local flavours always a treat amidst the gourmet commonly provided by other hotels.
• maisiek2017 (10/5): First Mother's Day celebratory meal at Plate - Had a very welcoming and pleasant Mother's day buffet lunch at Plate, made even more welcoming by Jackson, Gopala and Elaine for the hospitality who went out of their way to make this celebratory meal a special one!
• 353terrencel (10/5): Warmth - Nice ambient,food was organize..well present.
• CoreyL773 (10/5): Friendly and helpful service - Pleasant. Nice and friendly staffs.
• Meng (8/5): -
• AereeserT (10/5): Great experience - Had the weekend dimsum buffet. Even though it was on 1 for 1, the food was surprisingly not bad. Limited variety but enough for small eater like me. Special shoutout to Gopala who helped me make my laksa because the chef was busy in the kitchen. Thanks to the rest of the team as well (Jackson, Elaine and Din)
• Experience628475 (10/5): Delicious Hong Kong Buffet Spread - Came with family for Mother’s Day celebration for the Hong Kong theme buffet spread. Food was great with excellent selections from fresh seafood, sushi, sashimi, dim sum, kuehs and many more with a live station with laksa, noodles and chee cheong fun. Service staff (Din) was very pro-active and helpful. Highly recommended!
• Travel02408945537 (10/5): Plate dining - Very great hospitality and great food! Kudos to Gopala for the great service and hospitality!
• Relax45902037992 (10/5): Excellent Service! Great food - Ambience definitely 10/10 Food was really fresh! 8/10 But the service I tell you, amazing. The very attentive group of (Dean, Deva, Lina, Sally and group) 11/10!!!) so courteous friendly!!!
• FarAway22320317544 (10/5): Excellent service for Plate restaurant - Excellent service. Gopala & Elaine from Plate are simply the best!
• 963caseys (10/5): Plate restaurant - Came to plate for a buffet lunch with friends and food was ok, service was top notch especially Gopala,Deva, July, David was very helpful recommended what to have and even make hot HK Milk tea for us.
• Kaknancy (8/5): Excellent Service Team - Your energy and positivity made our dining experience so pleasant. And David your recommendation for porridge was perfect. Gopala. Deva. July & David, you guys are great service team! Keep it up!!! 08/May/26 - HK Lunch Buffet
• Caitlin (7/5): - The shower wasn't hot even when we asked reception to fix it. They only provided powder milk which wasn't good if you're lactose intolerant.
• Clare (9/5): Convenient, comfortable with caring staff - Centrally located and clean. The beds were comfortable and the staff were kind and helpful. We received outstanding service on checking and check out and from the concierge. It was a little tired but clean and comfortable.
• XinYu (7/5): - 房型舒適 廁所燈光很好 所有工作人員服務態度都很好解決問題很及時 酒店設施略舊 牆紙有小小剝落窗簾污漬較明顯 吹風機和廁所插座不匹配 床頭的插座位子不方便充電（插座在外邊但床頭櫃在中間
• JUNKO (10/5): リラックスで来てホテルのロビーがとてもくつろげた - 朝食会場で大変おいしいオムレツを作ってもらいました。 特になし
• Michal (10/5): -
• Sonny R (7/5): - Location was good, hotel is top notch, 👌 Hotel rates are overly priced, and probably not for average income earners.
• Dawnet (9/5): Great stay. Baggage staff were superb. - The iron in the room did not work. Another one was brought up did not work.
• Hathaichanok (10/5): -
• Ilaria (10/5): -
• Tuesday (8/5): -
• Curavale (10/5): -
• EvgeniyKoval (10/5): -
• Joelle (9/5): -
• Velichka (9/5): -
• Jeff (10/5): Fantastic stay at Carlton City - Excellent location. Comfortable room. Fantastic breakfast. Amir at the concierge desk was very, very helpful.
• Rosalia (9/5): -
• KENJI (8/5): -
• Yian Chern (10/5): -
• Timporn (10/5): Carlton City Hotel Singapore “only” - I really like the cleanliness and very refreshing odors.
• Jeff (10/5): Outstanding stay at Carlton City Hotel - Wonderful location .. superb staff … comfortable room.
• Fwishieee (10/5): Private Event at Cooling Tower - We had a private event at Cooling Tower and it was amazing. The team, Rodney, Zin Min, Kv and Satesh are very friendly and professional throughout the event. The food was great and cocktails are on point. Not forgetting Jack and Xiao Wei, who are both very accommodating to our event requests. Highly recommend to host any future event here!
• kol686 (10/5): Excellent Service and Memorable Dining Experience at Plate - We had a wonderful experience at the Plate restaurant at Carlton City Hotel for the Hong Kong buffet. The food selection was excellent, with a wide variety of delicious dishes that were well prepared and enjoyable. What truly stood out was the exceptional service provided by the staff. We would especially like to commend Gopala, Jackson, and Vinay for their attentiveness and professionalism. They went above and beyond to ensure we were comfortable throughout the meal. We deeply appreciate the special care given to my mother, who is wheelchair-bound. The staff were very considerate, patient, and helpful, making sure she was well taken care of at all times. Their kindness made our dining experience even more memorable.
• Hal (10/5): Good stay - Nothing Nothing
• Bruno (4/5): Disappointing and too expensive for what it is - Location and staff Everything is getting old and would benefit from a renovation. The gym is a joke. The breakfast is suitable for a 3 stars hotel.
• Curavale (10/5): - Servicii impecabile Nu am ce reprosa
• Freedom20256543692 (10/5): Good service - Suresh, Jagan, Tobey gave me a good service and warm welcome.
• Monty Chandler (10/5): - Location is great. Quiet and comfortable rooms. Great shower! Breakfast was very good. The restaurant was empty at dinner, so we went out. There's nothing I didn't like.
• Sandro (9/5): Perfetto per chi si deve imbarcare il giorno dopo in nave. - La posizione. Nulla in particolare.
• monalizam586 (10/5): Top tier - It was nice to be at the top bar, beautiful view and a friendly manager Rodney, we actually visited this time 2 times, and mostly we will go back by next year hopefully.
• Benny (10/5): excellent stay at carlton city hotel - room ambience is great none
• koha2025 (10/5): Buffet at the restaurant - We have Buffet at the restaurant. The food were good and delicious. The staff, David was very friendly and super good service.
• Timporn (10/5): -
• Anthony (7/5): Great location. Decent enough hotel. - Did not have breakfast or use the restaurant at the hotel. The desk staff are okay. The concierge’s are much better than the front desk staff. The rooms are comfortable albeit a bit small. The pool and gym are pretty good. The best thing about this hotel is the location. It’s in s quieter part of Singapore but is still close enough to a railway station - Tanjong Pagar. There is a mall and arcade just across the road with some excellent restaurants, bars and cafes. The pool and gym close at 10pm. A bit ridiculous I thought. The lighting system in the room is very confusing and the toilet seat was very noisy.
• Sandra (7/5): Great location - Location was perfect !
• alicetL593DX (10/5): Good food and good service - Good food and good service. Food serving is always refilled. Fried fish is especially nice and crispy enough. The muah chi dessert is one of the best
• LorraineF1153 (10/5): Lovely homely food and feel - Lovely, nostalgic home-cooked style food. Friendly, professional service rendered by the staff - Gopala, Jackson, and Elaine. A nice place to spend with family and friends.
• Pioneer33557966169 (10/5): Good 👍 day - Gopala, Jackson service good and helpful excellent
• Ruen. (7/5): -
• jade (6/5): -
• ronbomba (10/5): - A great big room with beautiful beautiful view of the island ... 🛏️ Was very comfortable I think breakfast should be cheaper
• Mavy (10/5): - Rien à dire. Un sejour au top à tout les niveaux
• 510serenet (10/5): Excellent Service, Highly Recommend! - Excellent service from Gopala, Elrane and Dean! Made our day so special and memorable with a surprise birthday celebration for my husband! So sweet of the team! Fantastic and delicious Dim Sum selection as well. Highly recommended!
• Go57987232087 (10/5): Good Service - Food nice & service good. They always clear the empty plate on the table.
• Foster (9/5): - large size room .location for what we needed good felt safe walking round the area even at night, staff very helpful
• V6289FNdannyt (10/5): Dinner Buffet @ PLATE - Location: PLATE Restaurant Atmosphere: Good, but light slightly too deem. Service: The waiter and waitress service is good, especially Mr Vinayaga who serve us. Food: Food wise overall is above ave. The cold seafood is fresh. Dont know is me mistaken or what i though got dim sum but i dont see it.
• Scenic44984769560 (10/5): Amazing service and comfortable ambience - Meera and Jing hui was amazing in their service for our tables. They were very prompt and polite, highly recommend their service
• goh_francis (10/5): Treated like a Guest - Value for money buffet for a family birthday celebration. My mum got a complimentary slice of cheesecake as part of her birthday celebration at Plate.
• Ching Hui (8/5): 飯店濕度控制得宜，讓人很舒服 - 淋浴設備 冰箱冷度不夠，甚至有點熱度
• Agne (10/5): Ok - Good location and staff Not so clean
• Sanjeev (10/5): - Best
• monikamuellerwob (10/5): Guestsatisfaction - I have been very happy with the assistance from the Conierge. Their names are Amir and Tobey. The have been helping me on an excellence way to get back a forgotten little backpack in a local Bus 🙂 They did a great/ personal and absolutely friendly job ! They made some calls and organized me a way to pick up my backpack. Thank you very much ! Best wishes Monika
• Y7207EPdavids (8/5): Flavors of HK Lunch review - The Good: - staff friendly, esp David, going table to table and recommend food choices, giving great attention to diners; Elaine, very friendly and courteous at reception area - Food, HK tea vending machine is surprisingly nice. Laksa is good, not too salty, comes with lobster meat. The Need Improvement: - Food, dim sum area are not steam hot, even after hours, dim sum only luke warm; roost duck and chicken fresh a bit too tough, not tender enough; not enough vegetable options for pple who want more vege. Overall dining experience is great, food is good above average. Hope to see more change in variety to attract different diners.
• 794thomasy (10/5): Great place to dine in - Very well service, great for family and friend gathering. Thanks to Jackson, Julie, Epare and David for their kind service.
• Maria (10/5): Very happy with our stay - Location was great with shops/eateries across the road & train station in close proximity.
• Dreamer01069850732 (10/5): Attentive services.👍 - I would like to write more feedback. But this box in which we write our review is very user unfriendly. Much room for improvement.
• Xinyang (9/5): -
• CHUN YI (9/5): -
• CHEN-YU (8/5): -
• Mayumi (10/5): Great stay :) - Cleanness Location Pricing Nothing particular
• Evangeline (8/5): Great location, comfy hotel - Amazing location, staff are friendly Pool area is not amazing - not lots of space to lie by the pool and loud noise of generator or something
• Traveler37442520559 (10/5): Lunch porridge buffet - We were here for a family celebration and we were very lucky to have Jackson, Gopala and Dean attending to us. Their attention to detail made our lunch experience very memorable. The place is family friendly and we will definitely visit again.
• GrandTour06063623157 (10/5): Felt like home - Cheers to Jackson, Gopala, Dean and team for the excellent service!
• Mick (9/5): - Convenient, clean comfortable basic facilities, in Singapore. Easy to commute or walk. Staff were great. I can't complain, great value for money.
• CELINE (9/5): -
• LawrenceA613 (10/5): Compliments for staff in Plate Restaurant - We usually visit the buffet lunch at the Plate. Food is del8cious and sumptuous. Staff is very helpful, particularly Mr Jackson Leong and Mr Gopalan. They are very friendly, courteous and helpful. Waiters and waitresses are quick and responsive in clearing the plates and cutlery. Heppy to chit chat with the General Manager Mr Douglas Glen. Keep it up, staff of Carlton City Hotel. Well done.
• 717chana (10/5): Happy lunch - Very Good 价廉物美 Good good, fresh food, everything new
• DayTrip28520654571 (8/5): An experience at Plate - Canton Street Buffet is value. Variety of food was acceptable. Chicken feet can be tenderised better. Service was attentive and impeccable. Special shout out to Jackson, Gopala and Din.
• Freedom16120938640 (10/5): Good - Food wonderful and mavalous. Service good by Jackson, Gopala and din. Thank you
• Meander45627657529 (8/5): Good experience at Plate - Went to plate restaurant to have their hongkong spread buffet. The food is nice and the staffs service is good. From registration to serving staffs. Team names Jackson, Gorapa , oiw , tun tun and other staffs. This place is value for money.
• Guest (9/5): -
• Boris (9/5): -
• Tore (10/5): Sentralt og flott hotell - Sentralt og veldig bra mat Alt var flott

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