Sunrock Hotel and Suites

Location: Km 5.5 Carretera Transpeninsular Acceso, A Misiones Del Cabo, Cabo San Lucas, BCS, 23455, Cabo San Lucas, MX

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Fitness facilities
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Designated smoking area
• Wheelchair accessible
• Fitness facilities
• Golfing nearby
• Pool umbrellas
• Golf lessons available nearby
• Wheelchair accessible parking
• Free self parking
• Pool sun loungers
• Wheelchair-accessible van parking
• Wheelchair-accessible pool
• No elevator (single level property)
• Well-lit path to entrance

Rooms Available

• Suite Room

  1 King Bed and 2 Double Beds

  1238-sq-foot room with city views

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - Cable channels and pay movies

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, free toiletries, and towels

  Practical - Phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Stovetop
  • Daily housekeeping
  • Second bathroom
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided

• 2 Bedroom Apartment Ocean View

  1 King Bed and 2 Double Beds

  1238-sq-foot room with ocean views

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - Cable channels and pay movies

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, free toiletries, and towels

  Practical - Phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Stovetop
  • Daily housekeeping
  • Second bathroom
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided

• Suite Ocean View

  1 King Bed and 2 Double Beds

  1238-sq-foot room with ocean views

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - Cable channels and pay movies

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, free toiletries, and towels

  Practical - Phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Stovetop
  • Daily housekeeping
  • Second bathroom
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided

• 2 Bedroom Apartment

  1 King Bed and 2 Double Beds

  1238-sq-foot room with city views

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 26-inch TV with cable channels and pay movies

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, free toiletries, and towels

  Practical - Phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Stovetop
  • Daily housekeeping
  • Second bathroom
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• Steven (10/5): - Great
• Daniela (10/5): - Excellent service
• Alberto (10/5): - Very clean rooms, the kids love the pool, the view from the balcony and the price very affordable, thank you, we’ll be back
• Timothy (10/5): Always a great stay at Sunrock! - Sunrock is always great! The staff is fantastic, helpful and professional! The Manager is extremely nice and always has a smile when I see him! Nice clean property and well located!
• Jose (10/5): - Increíble! Me volvería a hospedar, todo muy limpio y cómodo para mi familia de 5
• Noah (6/5): - The room was clean and comfortable. The restaurant adjacent to it was excellent. The pool area was peaceful. The staff was reasonably friendly, but they spoke very little English. It was a long walk uphill from check-in to my room (ending with two flights of stairs; no elevator). My stay included one free breakfast at the restaurant; there were no other food options (or really anything else) in walking distance. No information in the room advising about hotel policies, check-out times, etc. Cabs were easy to get, but pricey.
• Daisy (6/5): - The stay was pretty good very decent just feel kind of deceived with the amenities that’ says they offer that weren’t true! Breakfast is not included they give u 20% off from there restaurant! No elevator so u do have to carry all ur stuff up and down the stairs! I do have bites but can’t tell what if they were from the bed but I did notice them when I woke up! It did have some nice views though!
• Fiara (2/5): - The suite was a pretty nice size. But there was no hot water and a terrible smell coming out of the drain in the master shower. I had to leave the place after my first night there. I am still waiting on the refund.
• Hany (6/5): - Rooms were ok to stay in but the phone was not working. Also there is no elevator so its not handicap friendly. Definitely need more English speaking staff for better communication overall i would rate my stay 3 out of 5
• Timothy (10/5): Great trip - Sunrock is clean and well taken care of- Fantastic staff very helpful and friendly!
• Heather (10/5): - Tha k you for providing the best restful vacation.
• Carmen (8/5): - I had a great view of the ocean, and great sunset view as well from cluster 9. Its an older property with large units. Not excessively well equipped bbut very workable. Didnt like that there were no mosquito screens. Desk lamps lines were cut and the intercom/phone wasnt working. Pool deck was a bit too eposed, but overall was great staying there. The resto Seads right next door was very good. Laundry service was slightly shady bec they wouldnt publish the rates and the timing (ilaundry can be picked up the ff say bec they were soing laundry service for other properties as well). Front desk staff was very helpful and service oriented. Fresko was just across the highway. Overall was happy i booked in that location.
• Todd (10/5): - We’ve stayed here many times throughout the years. You can’t beat the price for so much room, amazing views and a pool. Very simple and functional.
• Russell (8/5): - More kitchen utensils would be nice. Problem with hot water, the pilot light kept going out every day and had to keep going to front desk to have someone come and light it again.
• William Jay (10/5): - Great view of ocean, and features at the end of the Baja. Proximity to great uncrowned beach. Desert across the street instead of development. Great price, great people.
• Betty (6/5): - Problem with water and toilet not flushing
• Jacob (8/5): - Excellent location, excellent views. Basic rooms, but well equipped. Excellent place for golf buddies to stay.
• Rich (10/5): Great place to stay in Cabo San Lucas - The staff was very friendly at check in. The room was available immediately. The room was exceptionally clean, well appointed and spacious, with stunning views of the Sea of Cortez. The restaurant next door was great and gave a good discount for the hotel guest. We will differently go back there and would recommend to anyone we know.
• Shirea (6/5): - Location wasn’t great, hotel was decent. No amenities.
• terry (8/5): - Sunrock is a good bang for the buck, clean, safe, great people, would stay there again
• Kathy (8/5): Quiet Area be prepared for Walking - Beds were Comfortable. Location was Great if you want something quieter than the Tourist Zone. Quick Uber anywhere in the area. These are Condo Type Apartments. Small quiet beaches below the property. Multiple Buildings extend up the hill, pools between buildings. The resort has a Golf Cart and help to bring you up with your luggage. Be prepared to walk some stairs (no elevator) and slopes going back and forth. Great Restaurant with Gluten free/Veggie options on site. Mariam (and Aaron) served us in the restaurant a few times. Both so nice and Helpful with recommendations!
• SUSANA (10/5): - Bonito hotel, cuartos con mucho espacio y comodos
• Verified traveler (8/5): Very reasonable and incredible views - Very friendly and helpful front desk and the view was incredible, with beautiful sunsets right over the Arch!
• diego (10/5): - Big rooms. Nice views
• Anna (10/5): - Liked IT
• Jun (10/5): - Cleaned every day, very comfy beds, air conditioning and wi-if works great. Suit also has great view. The shower does not seem to work properly as hot water and cold water rotate automatically and u can not really control it. We managed to take shower so not a biggie. Overall is great experience.
• Bruce (8/5): - Great view. Privacy. Had pool all to ourselves.
• Marcus (8/5): - Great views great price clean awesome staff.
• John (6/5): - First room was on the ground floor without a lock on the balcony. Second room had no working wifi. Not close to anything.
• Timothy (10/5): Always Great! - Always great! Sunrock is a very nice clean property with a friendly staff!
• Brian (6/5): - This is not a hotel. It is a time shared building with some of the units rented out. From what we could see most of the units were extremely bare, for instance, all the lights in our unit were a single lightbulb in the centre of each room, no bed lampsno standing lamps in the living area. There was one picture on a wall in the entire place Three frying pans, milf pots to cook in no dish towels no stoppers for the sinks. It’s sort of like going camping in an unoccupied building. no standing lamps in the living area. There was one picture on a wall in the entire place Three frying pans, milf pots to cook in no dish towels no stoppers for the sinks. It’s sort of like going camping in an unoccupied building, you must bring everything you’re going to need.
• Robert (8/5): - Missing a few items in the kitchen like dish soap, dish cloths
• Leo (6/5): - The room had a nice view however, the sliding balcony door was broken, the AC in the main room would not change temperature and was cold all night long. One of the toilets had a faulty lever and would not flush completely. I think a little more maintenance would make this place a little nicer experience.
• Michael (4/5): - Not the best place to stay. Find somewhere else. Outdated, inconvenient lobby location, poor communication with staff, and no hot water….
• Bruce (8/5): Amazing view and lots of space - We stayed at Sunrock for 3 nights and I got the place mostly for the advertised view and the space. They both delivered. The view of the rocks and the arch is breathtaking. The place is more like an apartment and very spacious. 2 bathrooms, great parking and close to everything. It may not be a full service resort but I am more of an explore kind of person so I did not need none of that.
• Timothy (10/5): Great stay at the Sunrock AKA Rocka del Sol - Sunrock is great for families and people looking for a clean friendly hotel! The staff at Sunrock are great!
• Santo (10/5): - good stay great price
• Bryan (8/5): - The pool was hot (pools are supposed to be cold especially during the summer) and wasn’t very clean
• Francisco (6/5): - Housekeeping service was horrible. They didn't finish cleaning rooms, nor changed bed sheets. They lack of customer service communication skills.
• James (2/5): - The view was as advertised. The hotel was not. I rented it for my adult children for four nights. During the stay, they never had hot water and toilets did not flush for the majority of time. Requested help multiple times. I was the first to call and maintenance did come, but it did not solve the problem. I believe there are some updated rooms. This was not one of them. I was refunded one night stay by Gabriel at the front desk. If our kids had not had a shower and bathroom available at the near by condo we were in, it would have been more of a disaster. Would not stay again.
• Timothy (10/5): I love staying at the Sunrock! - The Sunrock is a very nice hotel! It is very clean, and the staff is very friendly and helpful! I have been staying at the Sunrock for many years and they never fail to please, from the hotel manager to the security guards everyone is always looking to help you when help is needed!
• Vanessa (6/5): - There was no hot water in the 2-bdrm we rented for one night! The rooms are older. won't be going back.
• Verified traveler (8/5): - Liked having a pool somewhat to ourselves
• LINDA JANE (6/5): - La unidad muy comodo dejaron nada mas 1 botella de agua y cafe para una persona. Sin embargo, esta localizada en el piso cuatro del edificio y no hay elevadores. tuve que llevar maletas cuatro pisos. no vi nada de esto en la publicidad y es muy dificil para los que no pueden caminar bien.
• Diana (4/5): Bad maintenance - This hotel has potential but greatly lacking in maintenance. Bare bulb sticking out of the wall, all curtains falling off, sofas super uncomfortable, door handle fell off, toilets running, hair all over the floors. Definitely would not book again. The only up side was the front desk person was very nice.
• Kevin (10/5): - huge rooms. great view of the arch. nice beach 5 minute walk away. safe area easy parking. stairs to room though so no wheelchairs. very clean. great cleaning staff. great breakfast restaurant.
• Ellen (10/5): - The view to the arches was awesome, right from my balcony 😎
• Verified traveler (4/5): - Three towels for a two bedroom unit. Air conditioner leaked right on to couch. Asked for a cab, the security guy sent his “buddy” in a personal car, not a cab or Lyft or Uber. Batteries in remotes were corroded so did not work.
• jose ivan (10/5): - Great location
• Frank (6/5): - The water heater did not work. There was a part that was needed to be purchased and was never installed
• Paul (8/5): - This property is situated where every room has beautiful views of Cabo San Lucas for sunset watching. There is a pool for every other building so, you can probably find a quiet pool somewhere close. It is a walkable 15 minutes to the nearest supermarket and a shorter walk to Oxxo. Bus routes are in front of the supermarket so not far to catch public transit. The condos are quite large and could easily accommodate a family or two couples, as each room gets a full bath with shower. The property is about a 10-15 minute walk down to a swimmable beach at Playa Cabo Bello. You can cut through the Misiones Del Cabo condo complex and use the stairs to get there otherwise its a long walk through the Cabo Bello condo complex. On the negative side, the condos are a bit run down, and we had a number of technical problems with hot water, AC, Fridge, TV remote. All were fixed within 48 hours but glad i knew Spanish to explain the problems. The appliances were a bit cheap and functioned ok, but not great. We tended to cook in our condo due to the outrageous prices at any of the local restaurants. If money is not a problem then I am sure you will enjoy a nice breakfast for $$ at the restaurant.
• Karen (8/5): - The office was hard to find, but once we found it, our stay was relaxing and comfortable. Since we had an entire condo for two people, we had plenty of space. Beds were comfortable. Rooms were clean, but windows and mirrors weren't. Loved the view of the marina. No hot water at sinks, but showers had warm water with low pressure. Quiet neighbors most of the time. Air conditioner worked well. Wish there were lamps by the beds ( just one overhead light in bedrooms).
• Jared (10/5): - Great value
• Marcus (8/5): - The view was outstanding. Staff were always takeing care of our needs.
• Bryan (8/5): - good value for the price. The rooms were large with very little furnishings. Sterile atmosphere with low water pressure
• SATORU (10/5): - quiet
• Racheal (6/5): - I like the view of the arch every morning & evening. I didn’t like that there was no hot water for the first 5 days
• Verified traveler (8/5): Exceeded expectations. - We were quite pleased with the size and comfort of the unit. It was clean and for the price a nice surprise. Staff was very pleasant.
• Angelica (6/5): Very good but the service not too good - Very good
• Gabriel (2/5): - Zero hot water, zero wifi, horrible management
• Gabriel (2/5): - 0= hot water, 0= wifi, 0= support from GM, this place is worst hotel in Cabo. I have stayed over 5 separate times and its always the same. They once started to retile my bathroom when i was at beach. All my personal and credit cards out in open. When i returned they told me its just a couple more hours of work and to wait!!!!!!!
• Felix (2/5): Disappointed stay - We stayed in building 10, room 105 and it smelled terrible in there. There wasn’t any hot water and there was leftover things from the previous travelers like hair. Will not be booking this one ever again.
• Ryan (10/5): - My Father had a great week and I live near to the hotel
• Timothy (10/5): Great stay! - Great stay as always! The staff is very friendly and helpful! The room was clean and well kept, and the pool and grounds are very nice!
• Bradley (10/5): - Nice 2 bedroom place
• Mary Pat (8/5): Good & bad - The grounds of the property are very nice, updated with nice landscaping. Wish I could say the same about our room--sparsely furnished with banged-up, dated furniture. The ocean view was gorgeous from this 4th-floor, 2 BR condo that overlooks a lovely pool, but hard to see because the curtain rods were broken and we couldn't get the curtains open. The slider wouldn't lock, there's no elevator, no kitchen towels, only 1 hand towel per BA, no warm water to shower. There are about 15 different buildings of 8 units at this property, the highest bldg number being down the hill,closer to the water where the office is. We were in building 3 and had to drag our suitcases all the way back up the hill after checking in. Estefan at the front desk was very friendly & pleasant. The workout room was pretty good with a nice view but no towels or water. We only stayed one night and would've complained about stuff had we stayed longer. The price was great for the view.
• Greg (4/5): Just fine if you like COLD SHOWERS! - Considering the location so near the coast line the price was definitely a plus. I had a two bedroom flat with a large living room and kitchen and two bathrooms. There was ample space. The furniture and space was a bit worn for wear but totally functional. However, my BIG issue was that there was no hot water in either showers, sinks or kitchen. I told the front desk multiple times both day and evening during my stay and each time they said they would send someone up. I even watched the desk clerk notifying someone on her walkie-talkie. It never got fixed. It being 85* outside I didn't need "hot" water for a shower warm water would have sufficed but a cold shower is unacceptable. To my disappointment I got no explanation, no apology and definitely no hot water. Would I stay here again, hmmmmm? Not so sure about this.
• Patti (6/5): - The condo was clean. Nice view. Pool nice. Kitchen needs more things provided - utensils, hand towels, functional ice maker, plastic bowls. New lamps throughout would be nice (cords on living room lamps frayed at plugs -fire danger!). Blankets on beds are old, flimsy & scratchy. But ok for our stuck-in-Cabo 3 extra days because of Hurricane Norma!
• Nakia (2/5): - No air or electricity
• Hildefonso (6/5): - No tenía agua caliente, los sofás muy viejos, lo bueno es que el aire acondicionado está muy bien y muy callado para poder descansar
• Timothy (10/5): Always a Great Stay at the Sunrock! - Sunrock is a very nice place to stay! The staff is excellent and very helpful! Clean rooms and the grounds are nice.
• Nora (8/5): - The suites were recently upgeaded. Very modern style, beds were super comfy, large showers, maid service everyday. No hassle checking-in. Only negative is the livingroom furniture. They have outdoor patio sofas which were very uncomfortable.
• Ana (8/5): - Buen servicio
• Laureano Reyes (8/5): - Beautiful view, clean, the only suggestion I have is that they need to clean the windows for a better view from the room otherwise everything was nice
• Timothy (10/5): Another great stay at the Sunrock! - The Sunrock is always nice! Clean rooms, friendly staff and great location! The staff at the Sunrock are always helpful and make you feel welcome!
• Arjan Singh (10/5): - Every thing fine. Wi Fi Terrible
• Hector (2/5): - Arrived at hotel a/c units weren’t working in the rooms, went to get my kids out of bed and there was bed bugs on the bed. We got moved to another room but had to flip the whole mattress’s and take off sheets just to make sure that the beds didn’t have bed bugs. No hot water, over all terrible experience
• Monya (8/5): - Got there late at night, first unit, all the air conditioners were broken, switched us to another room, with less of a view. No furniture for the balcony. Cleaning staff takes away shower mats every day. Overall liked the place, beautiful private beach 5 min walk, quiet. Far from town and restaurants. more for families that want solitude and want to cook themselves. Appreciated all the appliances in the kitchen, blender and coffee machine. Got 2 English TV channels.
• Elba (10/5): - Nice family place
• Veronica (10/5): - I really like the place was very nice and clean
• Georgina (10/5): - We were impressed with the friendly and fast check in service. The front desk was accommodating and quick to address our needs. The room was clean and very spacious. The bed and pillows were comfortable. There was lots of closet space, a safe and decent furniture. The kitchen is basic but it was all we needed. The best part was the incredible view from the balcony! We could actually see the wales jumping in the harbour! Pros: beautiful view Quiet pools Basic but clean Location- 5 minutes walk to the beach and 5 minutes to the bus stop ( Cabo San Lucas or SAN Jose del Cabo) Excellent service Cons: not many options for restaurants close by Grocery store is close but you need to cross a very busy highway Minimal cooking supplies ( only a couple fry pans no pots) This was fine to make breakfast.
• Daniel (8/5): - Property was cleaned every day has a nice outdoor pull and a nice gym
• Bradley (10/5): - It was great
• janet (6/5): - Could have a better stocked kitchen - saucepan, bbq
• Kiara (10/5): - Completely loved the hotel, everyone was friendly and the hotel was very clean. The view from the balcony was beautiful. The beds were very comfortable, and the showers are amazing. You can cook there also, there’s an oxxo and fresco not too far from the hotel. Overall 10/10 would stay here again.
• James (4/5): - Floors were sticky, and dead bugs all over the stairs. Also duct tape on the stove didn't make us want to test that. Wouldn't recommend.
• Reginald (8/5): - The manager and staff were very accommodating and dealt with our issues in a timely manner. However the kitchen utensils could be upgraded, as well as the furniture. The views were spectacular. It is unfortunate we had to go elsewhere to eat. Prices were good location was good.
• Allen (10/5): - Short walk to nice beach. Quiet pool area. Space for family.
• Janet (10/5): - I reserved three units for one night for our group of 13. I only reserved for one night as I didn't know what to expect and feared it might be rundown or in a bad location. However, it was so nice--I would have reserved for longer if I'd known! The hotel is huge, and is in a great location. We felt very safe, and loved walking around the grounds. There are several pools, even. The beds were comfortable and the units convenient. There is no elevator, however; so be sure to request a ground floor if you don't want to lug suitcases up stairs!
• Ram (2/5): - Wonderful view otherwise the property is neglected
• Denise (6/5): Mediocre at best - There was no Internet/ wifi at this hotel. Initially they had us check into a room that had not been cleaned. The beds were not made, there was garbage on the floor. The second room had been cleaned, but was in pretty bad shape. The toilet was running and water was on the floor. The air conditioning was not running well, despite being programmed by the Sunrock staff member. Hotel staff offered to clean our room when we return from being out all day around 4 PM.
• Esau (10/5): - I enjoyed the view pretty much, the landscape is nice, I will recommend this place. Thank you.
• shelagh (8/5): - Was a new suite, had no water,internet or cable when we got there. No cooking dishes, knives etc. Once we got a few things, it was good.
• Cassandra (4/5): - Toilet in the master bedroom did not flush. We must have called 5 different times, we even had someone that spoke fluent Spanish to explain. They sent maintenance 3-4 different times. They'd say it was fixed, but it still wouldn't work. Never worked the entire stay.
• Kimberly (2/5): - Had to move out after just one night. We did not receive a refund for the remaining 4 nights. Condo building was dirty, no elevator, drapes were falling off the line. Other ppl were complaining of bed bugs but we did not see any bugs on our mattress.
• Michael T (8/5): - Great view! The room was spacious but the floor was not clean. The reviews said Wi-Fi is spotty at best, in our building it was nonexistent. They ran out of hand towels three days into our stay and could not replace them and took another two days to get regular towels. And the water pressure in the primary bathroom was very weak. To make the stay better, I would recommend a welcome basket, sponge, hand towels, paper towels, and leave a broom and dust pan in the room.
• Randy (2/5): - Whatever you do do not stay here. No hot water in any of the ten buildings. We were lied to for two days that we had wi-fi then the staff finally admitted it did not exist. No drinking water. Bed bugs in buildings 6 and 8 with serious repercussions. Our “kitchen” had one plate, two forks and a spoon. The “ stove” was a bunson burner only had one speed and the fry pans provided were too big to put on it! No blankets or other amenities. The worse part is when we and three other unrelated guests ( all in different buildings) arrived at the same time to complain the front staff laughed at us and said to find another place,! This property is a sham… owners should be ashamed.
• Timothy (10/5): - Nice hotel and a great friendly staff!
• Roman (10/5): - Nice
• jennifer (8/5): - Kitchen was lacking a few items. Office brought us a cooking pot and we purchased a knife to cut things. Frying pans have seen better days.

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