ibis Styles Jakarta Gajah Mada
Location: Jl. KH. Zainul Arifin 5 & 7, Petojo Utara, Jakarta, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Comforts and Convenience
The ibis Styles Jakarta Gajah Mada offers a comfortable stay with its direct access to Plaza Gajah Mada. The air-conditioned rooms with wooden flooring, flat-screen TV, and free Wi-Fi ensure a relaxing atmosphere for guests.
Family-Friendly Amenities
With an outdoor swimming pool, kids corner, and babysitting services, this hotel is perfect for families. Parents can enjoy a meal at Streats Restaurant while children have a fun time in the pool or kids corner.
Convenient Location and Services
Located near government offices, the hotel provides easy access to key attractions like the National Museum and National Monument. Guests can also benefit from services like airport transfers, laundry assistance, and currency exchange during their stay.
Book now for a delightful stay at ibis Styles Jakarta Gajah Mada!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Front desk (limited hours)
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a mini-bar, a seating area and a wardrobe. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
-
Deluxe Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, a mini-bar, a wardrobe, as well as an electric kettle. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
-
Superior Twin Room
Fitted with wooden flooring, this air-conditioned room comes with a flat-screen cable TV, electric kettle and a mini-bar. Private bathroom includes a hairdryer, towels and toiletries. Free bottled water is provided.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Cots
-
Superior Double Room
Fitted with wooden flooring, this air-conditioned room comes with a flat-screen cable TV, electric kettle and a mini-bar. Private bathroom includes a hairdryer, towels and toiletries. Free bottled water is provided.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Cots
Guest Reviews
- Julia (5/5): - Персонал Очень старый отель, постельное белье и полотенца настолько старые , что они серые ( старые обшарпанные номера , останавливались на одну ночь и то было жутко
- Fatima-zohra (4/5): Décevant pas a la hauteur d'un Ibis styles - L'emplacement géographique, le centre historique accessible à pied Nous avons fait une réservation pour 11 personnes et dans les.chambres attribués il n'y avait pas assez de lit pour tous, on nous dit que l'hôtel est complet donc pas possibilité de changer de chambre. Il a fallu négocier 3h a la réception le soir après un long voyage pour avoir des lits d'appoint. Les chambres étaient usées, abîmé...
- Vanessa (8/5): -
- Sakkier (10/5): -
- Naima (10/5): -
- jacopo (10/5): -
- Guest (6/5): -
- mohamed (8/5): -
- MartaMUR (9/5): - El hotel esta genial. Buena ubicación, seguridad 24 horas, bar en la terraza con animación y habitaciones nuevas y bonitas. La piscina no tiene zona de hamacas donde poder estar.
- steffie (9/5): -
- Roesli (7/5): - Bed was comfy Breakfast.. can't make half boil eggs... Even bubur ayam got no chicken
- Joy (7/5): -
- Aloysius Wilhelmus Jr (7/5): -
- Mark (8/5): -
- Guest (7/5): - Would be excellent but funky initial smell when walking into the room, initial bath towel had a blood stain on the back side.
- Antonio (10/5): I love to stay at that Ibis hotel - I love all everything location and transport all staff from hotel very friendly
- Wanrooij (7/5): Prima - Uitgebreid ontbijt, het zwembad was fijn om na een stoffige dag even in te duiken. Airco was ijskoud en kon niet aangepast worden. Ik heb uiteindelijk in mijn thermo ondergoed en fleece trui moeten slapen (terwijl het buiten 30° is). Badkamer niet het schoonst. Alles is een beetje vervallen en toe aan vervanging.
- Arnaud (9/5): -
- Angela (7/5): -
- Hernawati (10/5): -
- Andika (9/5): -
- Ah seong (5/5): - Room not properly ventilated. Smelly. Towels too.
- نوال (8/5): - النظافه والراحه والهدوء الاكل كله اندونيسي لايتوفر اصناف عربيه
- trixieea (2/5): first time to try so i had high expectations but super disappointed - terrible service - My room was unavailable despite my delayed arrival, which I intentionally did so that my room would be ready when I arrive. Unfortunately, the front office staff made we wait 1 hour before I could get a room AND ONLY after doing multiple follow-ups! Check-in time was supposed to be 2pm! The staff also could not give an exact time, no reason/explanation other than "we have a problem" and when i follow up "let me check" and then they don't get back to me.
When they finally gave me a room, the room key would not work in the elevator! So I try but had to go back down as I couldn't make the card to work - which apparently had a special tapping method. If this had been the case, they should have stationed someone by the elevator to demo to guests -- cause I noticed that all other guests were having trouble with their cards!
Then when I got to my room, no towels were available. I had to call twice to request and the towels only arrived 20 minutes after. Not even a sorry from the guy who gave the towel.
There has been zero attempt of guest recovery, which I attempted myself - in a form of late check out but Front Office said "policy is 1pm only". I wasn't able to use my room for 5 hours and yet they said it matter of factly - not possible... WOW.
So here we are. I had high expectations from the Ibis Properties. I'm super disappointed cause I actually booked in 3 other hotels but decided "maybe Ibis Styles would give me the best value for money" -- and I have never been so wrong! NEVER BOOKING IN ANOTHER IBIS. omg.
- julien (10/5): Parfait - Tout Rien a redire, tout était parfait.
- Pasha (9/5): - Tempat bersih dan nyaman Stop kontak ada yg tidak ada arus listriknya, exhaust krg berfungsi
- Estefania (7/5): -
- Excursion63607584489 (10/5): god servive, staff so humble and thank u for helping me ,the food and drinks are good, the hotels is comfortable. - The hotel is comfortable, the facilities are complete, the rooms are comfortable, the staff are friendly, from the lobby to the restaurant🤗🤗
- arl940 (10/5): good facilities and I’m happy to stay here, room clean, suitable for relaxing and, fragent rooms and delicious food - The hotel is really good, the view is nice, the ballroom is wide, the food and drinks are good, the service is also good thank you Ibis Styles
- alvinn708 (10/5): Excellent - Thank you for helping me, the best hotel with beautiful views and clean rooms and delicious food.
One of the best hotels in jakarta
- riyop2025 (10/5): beautiful hotel close to the history of the old city, beautiful views, and good service from Siska, clean fragrant rooms - beautiful hotel close to the history of the old city, beautiful views, and good service from Siska, clean fragrant rooms and a luxurious restaurant
- Mobile38729676859 (10/5): friendly service - I am happy to stay here, because the service is friendly, and the atmosphere is calm, suitable for relaxing and, with clean, fragrant rooms and delicious food, thank you Siska
- Shahrizal (8/5): -
- Nur (7/5): - Nearly to jakarta town
- Rostam (7/5): It was a pleasant stay. - Location close to city centre. Easy to go anywhere by grab or taxi. Areas out of hotel is not so walkable for tourist and also due to construction. Probably once the mrt is up, it will be a good place to stay. Also, probably need to construct a better walkway with shelter to access to the gajah mada mall.
- Rostam (7/5): -
- Wan Nurul Anis (8/5): Comfortable and the room size are just enough. Thank you for the good hospitality. -
- Dwiwinda11 (10/5): Amazing Vacation - Thank You For Your Hospitality especially For Ms. Vivi as training employee Reseptionist. This hotel is very strategic located and near from Plaza Gajah Mada Mall and Kota Tua. Streat Restaurant is delicious and friendly staff. The room is clean and tidy. Swimming Pool and The Room are comfy and enjoyable. One day, I wanna come back again with my mother.
- wonderfuljourney2023 (10/5): Great Stay - the location of this hotel quite strategic, near by shopping mall and many restaurants. walking distance to the bus stop, and soon MRT will be available.
the room also spacious, even my kid can run to every corner 🤣.
the breakfast buffet was good enough and the staffs were helpful.
this hotel has swimming pool and the size was enough for family with kids.
overall stay was great!
thanks to Pak Indra & FO team for the hospitality 🤩
- rahardiantow (10/5): Warm Hospitality and Great Service for Our Family Getaway - I stayed at Hotel Ibis Styles Jakarta Gajah Mada with my wife and child from April 18 to 19, 2025, and we had a truly pleasant experience. The check-in process was smooth and efficient, thanks to Ms. Vantya, who was very friendly and professional. She assisted us patiently from the moment we arrived until we got to our room.
We stayed in a Superior Room, number 815, which was clean, cozy, and perfect for a small family like ours. Our child was especially happy with the comfortable and colorful room setup.
I would also like to express my appreciation to Mr. Indra Trianto, the Front Office Manager, for his warm and welcoming hospitality. He was very helpful and made sure our stay was comfortable and enjoyable.
Overall, we were very satisfied with the service and the experience. Thank you to the team at Ibis Styles Jakarta Gajah Mada, especially Ms. Vantya and Mr. Indra. We hope to come back again in the future!
- Gema María (9/5): No está del todo mal - La ubicación, el desayuno y la relación calidad precio. Está descuidado
- Andri (10/5): - Pelayanannya ramah sekali, kamar bersih, semua staff sangat helpfull, thankyou mba meivi sudah melayani saya dari awal checkin sampai checkout
- Magdalena (7/5): -
- Masanori (8/5): -
- Shardsharma0810 (10/5): Wonderful stay - Great stay at the hotel and very helpful staff at the front desk and house keeping.
Thanks to Anggasta for taking special care and attention in the restaurant.
And a very special mention to Executive Chef Iman for cooking the vegetarian food as per the special requests. I am really grateful for all his efforts and providing delicious food. The best part is that I taught him to prepare paneer in hotel and he made it very good as first time recipe in his life 😊 What a great human being 🙏
Cheers
Shard
- GEORGE (5/5): Good hotel, bad experience... - Normal Indonesian breakfast...majority of the staff are good...there is an option to have a non-smoking room. Towels and bottled water are regularly replenished. During my booking, I was trying to arrange an airport pickup going to the hotel since I am arriving midnight. I tried to message them here in Booking.com messaging but no response, so I tried sending the hotel a direct email---same, no response. As a last attempt, I called directly from my country the hotel and finally spoke with one lady, and she informed me that they will contact me via WHATSAPP...I waited for 2 days...no one contacted me. This is so annoying because, I normally travel to Jakarta and I know that if you arrived in the airport very late night, you might end up with no transportation going to your hotel. Quite lucky during my arrival because GRAB CAR are available.
- Ruzi (1/5): -
- Lea (9/5): -
- mina (9/5): - The size of the room.. location is great Splash water from shower
- Nur Atiqah Munirah (7/5): - I like how fancy this hotel look like how nice their hospitality Its not near any city attractions and there are many construction happening around there.its so messy when you try to get to the city attraction
- Maurice (9/5): -
- deeah (7/5): - Sarapan cukup banyak pilihan tapi rasa agar ditingkatkan.
Ruang santai dekat kolam oke 1. House keeping tdk membersihkan toilet secara maksimal terbukti masih ada barang tamu sebelumnya yg tertinggal di bawah toilet
2. Bawah kasur kotor
3. Permintaan handuk tambahan lama direspond
4. Tata letak sendok/garpu makan agar diperbaiki karena hanya dipusatkan di 1 tempat saja. Jd mesti bolak balik ambil
- Christian (10/5): -
- Yeray (9/5): Un buen hotel donde alojarse en Yakarta - Las camas son comodísimas y el hotel está muy bien, cumple con las expectativas, el desayuno es muy bueno con variedad de platos. Estuvimos alojados en la planta 8 y muy tranquilos, a salvo del caos de yakarta. El aire acondicionado funciona genial y la ducha sale con mucho caudal El foscurit de la habitación no bajaba hasta abajo del todo, y como sugerencia le diría al hotel que disminuyan la intensidad de ambientador en el comedor durante el desayuno, está muy alto y es desagradable mientras comes.
- Noor Hayatie (8/5): -
- Moncreed (10/5): -
- Orhan (7/5): -
- Jonathan (9/5): -
- Raquel (7/5): -
- herve (8/5): Bon hôtel - Personnel très agréable. Hôtel à rafraîchir
- Haimchand (8/5): Clean comfortable stay - A clean comfortable stay in a central location. Staff were helpful.
On the downside
1. Construction in the area caused some congestion
2. WIFI was terrible. If you are working, you cannot use WiFi. It was slow and unreliable
3. Room was a little small.
- Sab (7/5): كانت اقامة مقبولة - الاكل كان جيد والموظفين بشوشين الموقع
- Aline (8/5): Very nice. - Great location. Friendly staff
- Raymond (10/5): Good finish of our holiday - Very nice and clean rooms. The bands singing in the evening.could hear them in all rooms.
- Marco Nederland (8/5): Nice hotel for exploring Jakarta - Perfect for a short stay exploring Jakarta. Breakfast was ok. We all like the Indonesian breakfast. There is a pool, perfect for a cooling down. We can recommend the massage in the room given by Dewi. From the hotel you can enter the mall. Everything was fine.
- Isabelle (7/5): -
- ahmed (1/5): - ممل جدا
- Paula (7/5): Good, but.... - The room was comfortable, it had a nice view and the bed was good. There was a loud noise coming from the bathroom every time someone was having a shower in another room. We mentioned it to the staff but honestly it seems to be a structural thing.
The other negative point was the location. The name of the hotel on Google maps is not the same as it says on booking, so we were confused and we had to walk for a long time, on top of that works are being done on the road and the area is very chaotic.
- Fred (8/5): Centraal gelegen. Dicht bij Monas, station Gambir, Chinatown en het historische deel (Batavia). - Uitstekend ontbijt, comfortabele bedden, vriendelijk personeel. De schoonmaak kan beter.
- عبدالله (10/5): جميل جدا شكرا على كل شي - كل شي لاشي
- 893indrat (10/5): FIRST TIME - This is first time to coming in ibis styles gajah mada... Nice place to stay here. The room very clean and very homy... The food also varietive and the test good. for sure next time we will be back here. only the traffic here TERIBLE. Thanks to mbak Meifi and mba Anggita for the service...
- 134fronto (10/5): Staycation - Good room and nice hotel in area central of jakarta.
The food also good and taste excellent. The staff in here very friendly.... Only the traffic was terrible because of MRT project. There is big mall the next door. Nextime we wil come back here for sure.
- Norhaizan (5/5): -
- عامر (6/5): لا انصح بالإقامة بهذا الفندق - لا يوجد شيء تجربة لا انصح بها
- Linda (8/5): Prima voor kort verblijf - Vooral ontbijt! Wat een ruime keuze in van alles. Ook het zwembad was lekker
- Voyage45796741950 (10/5): Recommend hotel in gajah mada - Good service and good hotep in gajah mada
The reception is very good for explanation especially mr.sigit
The room is very clean and comfortable
So I recommend you to stay here
The location is very stategis
It’s near from gajah mada mall
There is swimming pool
- Khalid (7/5): -
- Hayat (9/5): -
- Hayat (9/5): -
- Rian Intan (10/5): -
- Meshal (8/5): -
- Khadija (2/5): - A nightmare.
After entering my room it smelled a bit weird but I paid no mind to it. Early morning I woke up to a leaking ceiling and wall. After I contacted the reception they sent someone to look and told me to wait. I went down and asked for a room change. The told me to wait till the afternoon. Fortunately some checked out early and they fixed that room for me.
- Emad_salalh (8/5): إذا تبحث عن الراحه والنوم فقط هنا اختيار صح غير كذا لا تحجز هنا - النظافة
الطاقم
التكييف ممتاز
التجهيزات
كل شي رائع الموقع جدًا جداً سيئ
مشكله لأصحاب التكاسي والتوصيلات المطاعم
جدا صعب
وموقع جدا مزدحم
- 877santid (8/5): Short business trip kinda hotel - Clean room,very friendly & helpful staff, delicious food and wide range ov breakfast variety. Hot water runs well. Taxi bluebird order is easy and quick. The cafe waiters can be trained more on menu knowledge and more variety on cafe menu is advisable.
- Michelle (9/5): - Close to all my meeting appointment and there's a mall within 5mins walk
- Ravil (7/5): Overall, I would rate the hotel 4 stars. However, with some updates and enhancements, it could fully live up to this rat - - **High Floor Room:** I was fortunate to get a room on a high floor, which provided a nice view and a quieter stay away from the street noise.
- **Proximity to Gajah Mada Plaza:** The hotel is conveniently located close to the Gajah Mada Plaza shopping mall, making it easy to shop and dine without needing to travel far.
- **Comfortable Bed:** As always with Ibis, the mattress was excellent, ensuring a good night's sleep.
- **Unobtrusive Service:** The service was attentive yet unobtrusive, allowing for a comfortable and relaxing stay.
- **Swimming Pool:** The presence of a swimming pool was a nice touch, perfect for a refreshing dip after a day of exploring the city. - **Breakfast Quality:** The breakfast could use some improvement, especially considering its cost. The selection and quality of food did not quite meet expectations.
- **Hotel Condition:** The hotel is starting to show its age and would benefit from some cosmetic renovations. There are signs of wear and tear that give a slight sense of neglect.
- Senyu (8/5): -
- Theodore (6/5): - Deserved two beds was given one. Told they were full unavailable, but saw rooms. Housekeeping just hadn't finished by 5pm.
Checking was very slow. 15 minutes from when I provided ID and confirmation number.
Pool is dark. No lounge chairs. Not up to basic standard of other ibis hotels.
Poor housekeeping standards. Food stains in the wall beside bed.
- Andy (6/5): - Please be aware that during Ramadan loud music will be played at night, around 3 and/or 4 am. If you intend to sleep during nighttime at this hotel better have noice cancelling headphones or book elsewhere.
- Joshua (9/5): -
- Saiful (8/5): - Location Traffic
- Irene (8/5): prima hotel voor kort stadsverblijf, gunstige ligging, grenzend aan een mall met heerlijke eetgelege - alles.
- Eman (8/5): -
- Meshal (8/5): -
- Prudensy (8/5): - We stayed in the suite. The room was quite spacious. Good for staying for 3 nights with an active 3 yo who needs space to move a lot. It was also clean and comfortable. The breakfast was okay for the price. The card key always disactivated automatically everytime we went back from a mall. So better left the card key in the receptionist.
- paul (8/5): Typical Ibis, know what your getting - Pleasant receptionists. View from 8th floor was good. Swimming pool. Shopping mall next door.
Room perfectly fine.
Clean water fountain in hallways The location is good if you take taxis but otherwise the location is not great for walking to sights.
The swimming pool was not a calm space with too many children, fixing doors and prep for new year party. Always some noise happening.
Building needs some touching up, water damage, dirty marks on walls.
- Indah (9/5): -
- Kimmo (7/5): -
- Ardi (8/5): -
- Abdullah (7/5): -
Photos