Jing An Shangri-La, Shanghai
Location: No.1218 Middle Yan'an Road, Shanghai, cn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Jing An Shangri-La, West Shanghai offers a range of luxurious amenities, including a spa, indoor pool, and gourmet dining options. The property's elegant design and spacious guestrooms provide a comfortable and stylish stay for guests.
Convenient Location
Situated in the heart of Jing’an District, the hotel is just a short walk from popular attractions and public transportation, making it an ideal choice for both leisure and business travelers. With easy access to the subway station and major airports, guests can explore the city with ease.
Dining Excellence
Guests can indulge in a culinary journey at the hotel's western-style and Chinese restaurants, each offering a unique dining experience. From international cuisines to contemporary Chinese dishes, there is something to satisfy every palate at Jing An Shangri-La, West Shanghai.
Experience luxury and convenience at Jing An Shangri-La, West Shanghai. Book your stay now for an unforgettable hotel experience.
Important Information
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that hotel staff may contact you directly for signing the documents of pre-auth/ payment if you book a nonrefundable rate. A prepayment deposit is required to secure your reservation.
Please note that for free-cancellation bookings, guests should cancel before 16:00 of the day before check-in day.
According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Massage services
- Currency exchange
- Non-smoking throughout
- Board games/puzzles
- Concierge service
- Coffee Shop on site
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- ATM/banking
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Premier Twin Room
Premier Twin Room features floor to ceiling windows offering clear views of Shanghai, coffee machine, marble bathroom with floor heating for optimal comfort, separate bathroom and toilet, and branded toiletries.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
-
Horizon Club Executive King
This room provides exclusive access to the Horizon Club and its privileges including daily breakfast, breakfast takeaway service, afternoon tea, evening cocktails and canapes, beverages served all day, portable Wi-Fi device during stay, parking, use of meeting facilities for two hours per day and 2 pieces pressing. Horizon Club Executive Rooms provide a spacious living room, with floor-to-ceiling windows offering wonderful views of Shanghai. The spacious marble bathroom comes with floor heating, towel warmer and branded toiletries for a refined living.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Deluxe Suite
This 117-square-yard suite provides exclusive access to the Horizon Club and Club benefits including daily breakfast, breakfast takeaway service, afternoon tea, evening cocktails and canapes, beverages served all day, portable WiFi device, parking, mini-bar per stay, use of meeting facilities for 2 hours per day and suit pressing. Suite comes with an additional toilet.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Executive Suite
This suite provides exclusive access to the Horizon Club and Club benefits including daily breakfast, breakfast takeaway service, afternoon tea, evening cocktails and canapes, beverages served all day, portable Wi-Fi device, parking, mini-bar per stay, use of meeting facilities for 2 hours per day and suit pressing.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Deluxe Twin
Deluxe Twin Room features floor to ceiling windows offering clear views of Shanghai, marble bathroom with floor heating for optimal comfort, separate bathroom and toilet, and branded toiletries.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
-
Horizon Club Grand Premier King
This room provides exclusive access to the Horizon Club and its privileges including daily breakfast, breakfast takeaway service, afternoon tea, evening cocktails and canapes, beverages served all day, portable WiFi device during stay, parking, use of meeting facilities for two hours per day and 2 pieces pressing.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Deluxe King
Deluxe Room features floor to ceiling windows offering clear views of Shanghai, marble bathroom with floor heating for optimal comfort, separate bathroom and toilet, and branded toiletries.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
-
Premier King
Premier Room features floor to ceiling windows offering clear views of Shanghai, Coffee machine, marble bathroom with floor heating for optimal comfort, separate bathroom and toilet, and branded toiletries.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
-
Horizon Club Grand Premier Twin
This room provides exclusive access to the Horizon Club and its privileges including daily breakfast, breakfast takeaway service, afternoon tea, evening cocktails and canapes, beverages served all day, portable WiFi device during stay, parking, use of meeting facilities for two hours per day and 2 pieces pressing.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Concierge services
- Free newspapers and magazines in the executive lounge
Guest Reviews
- Federico (10/5): -
- Andrey (10/5): -
- Maureen (9/5): Excellent it's my second stay I would recommend it. - Great location great staff lovely room. Nothing
- Maureen (10/5): Exceptional - Exceptional building beautiful room everything you could wish for. The ambience the location and the staff. Nothing was too much trouble.
- Shih Hsien (9/5): -
- Zhen (10/5): 下次去上海的行程已经又定了香格里拉 - 对儿童也很友好， 客房服务很好 门口停车有时会比较慢
- Hassan (10/5): - Room was amazing staff were very responsive and helpful Everything was perfect
- sandra (10/5): My go to hotel in Shanghai - I'm a regular. Love the rooms, the location, the shower and black out blinds Small front desk so queues
- Saverio (9/5): Molto professionali. - Tutto in linea con gli standard della struttura.
- Christopher (10/5): - Staff, room, location, lounge, price, F&B facilities, everything..... Nowt!
- Francesco (9/5): -
- Shih Hsien (9/5): Excellent, well run and modern hotel. - Staff was excellent, e.g. front staff Luca. WiFi connectivity could be better, quite slow.
- Pan (10/5): Well managed hotel everything work perfectly as it should. Very happy. Will be my first choice to Shanghai next time -
- Fiona (8/5): - Gym and pool amazing Breakfast was way too busy - not enough staff
- Leslie (9/5): I loved it and will be back as soon as I can. - Exceptional hotel and great staff.
- Said (10/5): - Lage , Sauberkeit, personal ,
- TsungHsien (10/5): -
- Lei (9/5): -
- YANLI (10/5): Very modern/convenient hotel . - Room design is very good, convenient and user friendly. Very clean, staff is very helpful, prompt reply to all questions. Location is very good, easy to get cab and all drivers know how to get there . Breakfast area : very hard to find appropriate cutlery, no spoon/tea spoon available next to yougurt /musli section, no soup spoon available next to soupy dishes . Must ask it from staff . This is not considerate
- Valeriy (9/5): - Завтрак понравился, большой выбор блюд и вкусно!
- Trail29362816726 (2/5): Coasting on the Name: DO NOT Waste Your Amex Benefits Here - My first Shangri-La stay. Almost certainly my last. The room had visible mold in the shower, an aged and cracked shower mirror, and one morning reeked of cigarette smoke with no air purifier in sight. At a five-star property in 2026 in Shanghai. Embarrassing. At check-in, I was told I didn’t qualify for the upgrade booking through Amex as part of my credit card benefits, only for the same front desk clerk to immediately offer me a paid upgrade to a different room on a higher floor. So the rooms existed. The upgrade was possible. It just required my wallet. That’s not policy, that’s a hustle. If you’re planning to use your Amex benefits here, don’t. Burn them at a property that actually honors them; this isn’t the place. On departure, I had a lot of luggage which was not easily manageable. Nobody offered to help. Nobody asked how my stay was. Just a deposit refund and a “K, bye.” At the Shangri-La. Breakfast staff were already short and annoyed before the restaurant had served a single guest. It opened literally 30 seconds prior to me walking in. Afternoon tea was the one bright spot, but only because of the lovely women working it. They were so kind, attentive, and really tried to make it a beautiful experience despite the hard product failing to deliver a great experience. The food was dated, overly sweet, and worse than teas I’ve had at no-name establishments, including one in a mall in the middle of Bangkok. Warm scones and polite staff can’t carry a whole service especially one for CNY 569! The Kerry Centre attachment is convenient. That’s the entire pro column. Don’t book on the strength of the name. The badge is doing all the work, and there’s nothing underneath it.
- Goran..S (10/5): -
- Mika (10/5): -
- Grigoratou (10/5): -
- Jayani (10/5): -
- DongEun (Eric) (9/5): -
- Ksenya (10/5): -
- Kenneth (10/5): -
- Ömer Faruk (10/5): Mükemmel bir otel - Kaldığımız oda mükemmeldi odada hiçbir eksik yoktu diyebilirim
- Danny (10/5): -
- arkom (6/5): Not bad but also not good - Nothing really negative or positive to say. Booked through Amex FHR, which was never acknowledged although benefits were explained. There was no mention of room upgrade, but when I inquired, they informed me that the room type I had booked was not eligible. They even displayed the upgraded room options on their screen, just to clarify, I didn't push the matter they showed it me voluntarily. There are 2 types of standard rooms deluxe and premier. I booked the premier which was the only one available and that was considered the upgradable room. They have club rooms but they won't upgrade to them unless you book a club room. They did give us a high floor corner room which was nice. For some reason the only electrical outlet is on one side of the bed. There's another one at the desk but it's inconvenient. I called to front desk to ask if there was another one any in room, but they had a hard time understanding my question, which brings up another issue. English is not a strong point at this hotel and communication at times can be a bit frustrating. Breakfast was disappointing, if it wasn't included in the rate i would've skipped it. Variety is there but everything just tasted bland. Location is convenient and pretty easy to get around.
- Raymond (7/5): -
- maxxxyz (10/5): - Amazing hotel, service and location.
- Fiona (10/5): The staff were very kind and the hotel fabulous - It was well located and well appointed
- Na (10/5): -
- Na (10/5): -
- Douglas (10/5): Number 1 hotel in Shanghai!! Stay HERE - Huge room, modern, ultra clean, excellent breakfast, comfortable bed, quiet, ideal location, friendly and helpful staff.
- Borys (8/5): Convenient location for first time Shanghai visitors. - Location is the biggest advantage of this property. Nearby shops, restaurants, small food stores. Amazing shopping near by. Staff without communicating level of english was surprising for 5 star rated hotel.
- Mark (9/5): Will definitely stay there again - Great hotel . Rooms were so well appointed and spacious . Business lounge was excellent & the spa facilities & gym were superb Downstairs lounge area is full
- Hugo (10/5): -
- Evgeniia (9/5): - У нас был потрясающий двухкомнатный номер на 50 этаже с видом на Пудонг с доступом на клубный этаж Периодически были очереди на завтрак, приходилось ждать столик
- Guest (10/5): -
- Реброва (10/5): - Отель достойный Хорошее расположение Чистый номер Шикарный вид из окна
- Igor (10/5): -
- VASILIKI (10/5): -
- Renee (9/5): -
- ilshat (8/5): -
- Kenneth (10/5): -
- Winter Light (10/5): - Great location, very comfortable and beautiful room. Nice staff. None.
- Mpumelelo (9/5): -
- Simone Romaine (10/5): Fantastic for work and personal - absolutely loved it! - Exceptional location and facilities. e stayed at the Puli next door last time and enjoyed the Shangri much more! Wonderful sppa, restaurants and so easy to access everything you need for work and pleasure! Ability to access tv programs other than old HBO and local channels when we wanted to relax.
- Bayan (10/5): -
- ROBERTO (10/5): - Upgrade in una suite con vista favolosa!
- jeanf (10/5): Top - Chambres impeccables Lorsque j ai pris un petit déjeuner le refus du personnel de facturer mon compte et de m obliger à aller chercher ma carte de crédit dans ma chambre
- Vacation22721908717 (10/5): Beautiful hotel! Highly recommend them. - We stayed at the Jing-An Shangri-La in Shanghai for 4 nights ahead of a cruise. We booked the Horizon Club, Executive Room. The room was beautiful and we really enjoyed it. The hotel staff were amazing and they went out of their way to accommodate anything that we needed. This was the 2nd time we have stayed at his hotel chain and we would definitely stay at there hotels around the world again. 5 Star!
- Donny (8/5): -
- guowei (8/5): -
- Yuchen (9/5): - La vue exceptionnelle, l'emplacement et surtout le service de qualité. Je reviendrai.
- ANTONIOS (10/5): Value for money and best in the location around - All perfect, view, location, staff Everything was great
- Bin (8/5): - Location. Good room size. Nothing
- Khalifa (10/5): -
- Weiling (9/5): -
- Paulo (10/5): -
- Liang (10/5): -
- Fahad (10/5): -
- Frederic (10/5): -
- Marcelo (9/5): -
- Claudio Michele (7/5): -
- Ong (8/5): -
- Paul X Bo (10/5): -
- Luz (10/5): -
- IOANNIS (9/5): -
- Michel (9/5): Great continue a top job - Lounge very convenient for business Many thanks Staff there exceptional mostly the boss
- Lucas (10/5): Great choice! - All indeed... breakfast and location mainly
- Camilla (8/5): -
- Mun Yeow (10/5): excellent - awesome nope
- YINGHUA (5/5): -
- Muhannad (9/5): -
- Rita (10/5): 十分滿意 - 酒店位置超讃！地下鐵，購物商場，靜安寺…都是步行十分鐘 暫時沒想到
- Lek Man Effie (10/5): -
- Guest (9/5): It was an amazing stay. Very accessible. - The hotel si amazing. Nothing in particular
- Diana (10/5): - excellent location and staff, especially Luca Guo (Front Desk) who was so very helpful no complaints
- YITING (9/5): - とても清潔で、ロケーションも綺麗、スタッフもフレンドリー、また泊まりたいと思います♪
- Anastasiya (10/5): - Отель понравился. Месторасположение отличное, все в пешей доступности Удобные кровати, отлично выспались Персонал дружелюбный, всегда готовы помочь в любом вопросе, хорошо говорят на английском
- Aaesha (10/5): رائعة - الغرف وسيعه وشرحه ومكان الفندق حوالينه وايد مولات ولا شي
- Tomohiro (8/5): - シャワーが弱い
- Rashid (10/5): -
- ilshat (9/5): -
- Kerhsin (9/5): -
- Wengang (10/5): -
- MeiLi (9/5): -
- Teresa (9/5): - The gym and pool were both very nice. Great blackout curtains and lightings in the rooms.
- Teresa (9/5): Would recommend for others travelling to Shanghai. - Overall it exceeded my expectations. The lighting was very well planned with both dim and bright lightings, all very well labeled. Everything was clean and fairly new and didn’t feel run down though the hotel is not new. We slept really well with the blackout curtain and never got woken up by any noise. The view from our rooms were also very pretty and didn’t feel claustrophobic. The bed was a bit on the hard side. Would prefer a softer bed. Also, would be even better if more hotel staff can converse in English.
- Mahra (10/5): Exceptional stay! - The location is great
- Nicholas (10/5): exceptionally delighted with the premise, food and service. - it was great. wide selection and we particularly liked the chinese selection of noodles with scallion and noodles with crab roe. the butter kept in the fridge
- yuchiao (10/5): 地點極佳。可以直接在館內通往嘉里中心購物用餐，非常方便 - 櫃檯人員親切接待 無
- Annan (9/5): -
- Abigailm123789 (10/5): Outstanding Stay - We had a wonderful stay at Jing An Shangri-La, Shanghai and truly felt well taken care of from start to finish. Camille and Joyce were exceptional. They were thoughtful, attentive, and always one step ahead, making everything feel easy and personal. Thank you as well to Stevanus and Nancy for their warm and professional service throughout our stay. A special mention to Coco, whose leadership clearly sets a high standard. The consistency and care shown by the entire team really stood out. We would gladly stay here again and highly recommend this hotel.
- Diana (10/5): Thank you to Luca guo who gave us an awesome experience - The customer service was beyond excellent No complaints
- Guillaume (9/5): Great mid-range hotel in Shanghai -
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