Niseko Konbu Onsen Tsuruga Moku-no-sho
Location: Niseko 393, Niseko, jp
Star Rating: 4 Stars
Property Type: Ryokans
About this Property
Luxurious Japanese-Style Retreat
Surrounded by lush nature, Niseko Kombu Onsen Tsuruga Mokunosho is a luxurious Japanese-style hotel offering a serene escape.
Relaxation and Recreation
Guests can indulge in the rejuvenating hot spring bath, unwind in the sauna, or explore the beautiful surroundings through hiking. The hotel also boasts a garden, a shop, a library, and drinks vending machines for convenience.
Elegant Rooms and Dining
Each room features mountain views, free Wi-Fi, and comfortable amenities. Guests can enjoy a traditional Japanese breakfast and a kaiseki dinner at the on-site restaurant, followed by drinks at the bar for a complete dining experience.
Experience luxury and tranquility at Niseko Kombu Onsen Tsuruga Mokunosho - book your stay now for an unforgettable getaway.
Important Information
Shuttle busses are available from JR Niseko Station, Nisekohirafu Ski Report and Nisekoannupuri Ski Resort. Please contact the hotel at least 3 days before the check-in date.
You must check in by 19:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
Please be informed that no pets are allowed to stay or entire property premises.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
The property will be undergoing renovations from 2026-05-06 until 2026-07-15. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Sauna
- Massage services
- Ski storage
- Non-smoking throughout
- Concierge service
- Public Bath
- Spa/wellness center services
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Thermometers for guests provided by property
- Ski storage
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Snow sports gear
- Bicycle-friendly property
- Electric bicycle charging station
- Vegetarian menu options available
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Japanese & Western Style Room, Non Smoking
2 Twin Beds and 2 Twin Futons
559 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Twin Room with Private Open-Bath (Hot Spring)
2 Twin Beds
560-sq-foot room with a lanai
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, desk, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Lanai
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite Room with Private Open-Air Bath, Non Smoking
2 Twin Beds and 2 Twin Futons
710-sq-foot room with a lanai
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, desk, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Lanai
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Twin Room, 2 Twin Beds, Non Smoking
2 Twin Beds
560 sq feet
Layout - Separate living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite with Onsen Open-Air Bath - Non-Smoking
Featuring a private open-air bath and mountain views, this nonsmoking room comes with a seating area on tatami (woven-straw) flooring. The room is equipped with a flat-screen TV, refrigerator and safety deposit box. The rate includes a Japanese breakfast and multi-course Kaiseki dinner. Please note this room type has rooms that are 66 square yards and 78 square yards. Rooms are allocated to guests by the property, and guests cannot select which room they will receive.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room with Shower Booth - Non-Smoking
Nonsmoking room featuring mountain views, a flat-screen TV and free Wi-Fi. Yukata robes, a fridge and a safe are provided, while the private bathroom comes with a shower booth and toiletries. Includes a Japanese breakfast and multi-course Kaiseki dinner.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Room with Tatami Area with Shower Booth - Non-Smoking
Featuring mountain views, this nonsmoking room comes with a seating area on tatami (woven-straw) flooring. The room is equipped with a flat-screen TV, refrigerator and safety deposit box. The rate includes a Japanese breakfast and multi-course Kaiseki dinner.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Suite Room with Onsen Open-Air Bath - Non-Smoking
The private open-air bath is a top feature of this twin room. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious twin room. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Djordje (9/5): -
- Glen (10/5): Very high-quality Ryokan experience. - Exceptionally gorgeous, exceptionally hospitable. We have a large room with an in room Onsen perfect for her stay. Hotel is crafted with a very cozy and polished wood hi craftsmanship interior. . The food is strictly Japanese style and very high-quality, the multicourse breakfast got a bit lengthy, without western breads, or offerings.
- masao (4/5): -
- lyndon (10/5): Enjoyed it so much. Hopefully I can come back again! - It was the first time to Konbu Onsen. Clean spacious room with outside jacuzzi. Service was great and the food was spectacular! Very pricey!
- Tracy (10/5): the staff was very helpful in trying to repair my broke luggage and even helped me to call rimowa n enquire. the service - i was suppose to stay in this property however their onsen tank was damage and so i was given the option to choose another of their property’s. we chose the one at lake shikotsu. everything was lovely and zen can’t find any fault. perfecto
- Julianna (10/5): - My sister and I loved everything!! The staff was so so so accommodating and kind!!! The food was exceptional! I actually made some videos about our stay! Here are the links (instagram and tiktok) if you want even more information + imagery of the place! https://www.tiktok.com/t/ZP8x5dwMF/ and https://www.instagram.com/reel/DVT5trzDjWK/?igsh=MXRjNjc0Ymw1ZzZhMw== Thank you so much for the excellent stay!!
- Maria Fernanda (10/5): -
- Hooi Min (10/5): -
- Carola (9/5): -
- Yuchen (10/5): -
- Emily (10/5): -
- Aleksandr (10/5): -
- Brian (10/5): Relaxing and excellent hospitality. - Peaceful and impeccably staffed.
- Chau Ming (10/5): We like everything here in this hotel - The staff, the service, the onsen, the food Nothing
- Kanokkarn (10/5): 2 nights - Super clean and Perfect None
- flantastica (8/5): -
- Chih Yuen (9/5): Enjoyed restful stay. - Quiet location. Great onsen. Great service.
- Chey (9/5): -
- Etheridge (8/5): Beautiful property and foreign guests will be most comfortable. However if you are a Japan resident or citizen you may b - Beautiful design and concept. Rooms are spacious and well appointed, even with massage chair. Food is wonderful as is inclusive drinks. For this price level I expect service to be on par with the rest of Japan. Staff are more seasonal than professional hotel staff. One example, staff always had to ask our room number for dinner despite our staying multiple days and going at a designated time. Even restaurants on the mountain that we went to multiple days remembered who we were even though they serve many more customers. Onsen is beautiful but water was tepid.
- Heyi (8/5): -
- Raimund (9/5): -
- CALVIN (10/5): -
- Joyce (10/5): -
- William (9/5): - If you're looking for a serene, traditional way to enjoy your time in Niseko, this place is perfect. It feels like you're living in a giant spa. The onsens were wonderful and rarely had anyone else in them. Our in-room onsen was also so luxurious with a beautiful view of the forest and creek. The staff were so helpful and friendly. The highlight for me was that they'd run out and clean the snow off your car every morning when you needed it. The food was also exceptional, though as an American, we eventually grew a bit tired of the elaborate traditional meals. There was some unusual stuff on the menus and we felt bad not eating it all. Expect 10 courses often with 20+ small dishes for every dinner and breakfast. It felt very special but 3 days worth started to get a bit overwhelming. Overall, a really great stay that i'd recommend to anyone. Make sure you get a car, though, to make transportation easy between the ski resorts and villages.
- Jessica (10/5): Wonderfully serene, sophisticated and endlessly relaxing! - The property was so tasteful and elegant.
- shaojuan (8/5): -
- HsiaoTing (10/5): - 服務周到、房間漂亮、食物好吃 位置較偏遠
- Joshua Kwok Chun (10/5): -
- James (10/5): -
- liju (10/5): - 很有鶴雅集團的幽靜氛圍感 在這裡可以很放鬆的不受打擾的渡假 員工服務也很到位 推薦 無
- William (10/5): -
- Lee (9/5): Impressive experience - Good food, quiet and clean Free drinks, leisure and staff hospitality
- Vudhipong (10/5): Impressive stay ! - The cleanliness, great staff performance, most of them speak English fluently and in great willing to support our stay. Food is great both at dinner and breakfast. Our impressed story is that When I moved to next hotel in Sapporo next day, I realized I forgot some of my clothes at the hotel. I message the the hotel : they managed quickly to arrange for deliver those to my new hotel and even phone contact to our hotel for the arrangement. I am very impressed in their hospitality and professional , I have already received the cloths 2 days later. Recommended this onsen ! No
- Chih Chiang (10/5): - Staffs are helpful
- Ai Leng (10/5): Excellent service, nice waterfall views, and excellent meals. - Excellent service, nice waterfall views, good wifi and excellent meals. They have massage chair in our room and the private onsen in our room has temperature setting. -
- Yenari (10/5): - This was an amazing facility to stay. The onsen area was clean and relaxing. The staff was so attentive and nice. I truly enjoyed my stay with my friend. I am looking forward to go back.
- TOSHIAKI (10/5): またいつか来たい！ - まずチェックインが部屋が空いていれば15時前でも可能。食事が抜群に美味しい。大浴場が清潔且つ湯質が良く朝4時から入れる。部屋付き露天風呂も清潔で快適。タオルが大浴場にも部屋にも潤沢に備え付けてあり部屋から持っていく必要なし。アルコールを含む飲み物は全てインクルーシブで日本酒、焼酎他種類も多く大満足。従業員は親切丁寧。廊下をスリッパを履かずに歩けるので、共用スリッパが苦手の人には良いと思います。 脱衣場が少し冷房の効きが今ひとつだった様に思います。
- Jack (10/5): Charming hotel on a roaring stream represents the best of Hokkaido - An incredible experience. Summer means green everywhere and wildflowers. Everything at the hotel was perfect with warm and attentive staff, beautiful and spacious suite with private outdoor onsen overlooking roaring stream, and unforgettable epic breakfasts and dinners made largely with local ingredients served in your private dining room. There is also a beautiful public area with expansive library, outdoor deck and foot spa and complimentary beverages including various wines and juices. This small hotel represents the best of Hokkaido. Finally, the location is somewhat isolated from Niseko proper, but there are nice hikes a few steps away and e-bikes to rent. We had a rental car which made life easier. The hotel arranged a great whitewater rafting trip for a full afternoon. Your Hokkaido trip must include at stay at this perfect small onsen hotel.Romantic
- Jau yang (9/5): - 潔淨度很優
- Kaori (10/5): - 素晴らしい宿でした。またお伺いしたいです。
- Ryunosuke (10/5): 初めての北海道旅行で最高の思い出ができました - 部屋付きで貸切の露天風呂が最高でした 朝ごはんのデザートがなかなか出てこなかったです
- Piper (10/5): Relaxing and luxurious stay in a gorgeous hotel with great food and attentive staff. - The onsen was amazing. The room had a massage chair. The complimentary drinks at night were perfect mixed with the jazz in the beautiful lounge or outside in the footpath. The food was fun and fancy and delicious. The sounds of the stream and the waterfall were the perfect ways to sleep. We didn’t have a car and so had to get taxis to many places because it was remote - which was not ideal. It is pricey but feels absolutely worth it!
- Claudia (10/5): Great place to relax - Very beautiful place and super friendly staff
- Chai (10/5): Exceptional -
- John (10/5): Exceptional -
- Eunju (10/5): - Was really good to be there.
- Andrea (9/5): Beautiful onsen and room. Not so friendly staff - Room and facilities are excellent. The onsen is beautiful. The staff is not as friendly as other hotels. They are polite but we would expect more considering the price. Food at the restaurant is average, nothing exceptional.
- Foote (10/5): The perfect relaxing and traditional experience. - The service and the views were exceptional. I have never felt so relaxed in my life.
- Paddy (10/5): Exceptional -
- Yangzhen (10/5): Exceptional -
- Vincent (10/5): Exceptional - Very elegant and prestigious Ryokan. Hotel staff was very polite and respectful. Breakfast and dinner was an absolute highlight. Easy access to ski slopes with the hotel shuttle. Only have twin beds available.
- Hannah (10/5): Just what we needed after a long week of skiing! - Gorgeous details and the staff were incredible While the dinner was amazing, if you don’t like fish, it’s going to be a challenge
- Tracey (6/5): Relaxing but limits your options if have come to ski. - The Onsen was amazing. The meals prepared were exceptional. The bed were surprising comfortable as the mattress is pretty firm and the pillow has rice in them . We slept well. Our stay was relaxing. There is no offer to help with ski hire nor ski lift passes. There is a complementary bus to take you to the ski resort which you need to book and there are restricted time slots . The hotel is a fair distance from the ski resort, which limits your options if you don’t have a car. The seating in the lounge looks great but are very uncomfortable .
- Chunhua (10/5): It was amazing experience living in a traditional Japanese hotel - I loved the food, the set menu was superb, super high quality food— truly like japanese fine dining for every meal. The food was just great, i cannot emphasise this enough. I also loved how friendly the staff was, they were so polite and accomodating—really beyond customer service. The onsen was also the best Ive ever been to (as someone who visits Japan yearly in the winter). Great vibe overall, the mood of the lounge was nice and relaxing.
- Yan (8/5): Very good -
- Laura (10/5): Amazing hotel - We had an amazing stay. The food, the staff, and the whole vibe of the decor are incredible. What a cozy, lovely spot. I know the harsh winters can be hard in a property, but I would suggest they do some minor maintenance (wood paneling on private outdoor onsen area, rust on private porch railing, wallpaper in entrance area) to ensure this amazing hotel can stay around for a long time! We want to come back in every season.
- Charles (10/5): Outstandingbin everyway - Review of Niseko Konbu Onsen Tsuruga Bessou Moku no Sho My stay at Niseko Konbu Onsen Tsuruga Bessou Moku no Sho was one of the best hotel experiences I’ve had anywhere. From the moment I arrived, the staff were incredibly professional, providing impeccable service with genuine warmth and attention to detail. The hotel itself exudes a perfect blend of luxury and traditional Japanese charm, with beautifully designed rooms that offer a serene and cozy atmosphere. The onsen facilities were outstanding, providing a deeply relaxing experience after a day of skiing. The cuisine was exceptional, with carefully prepared seasonal dishes that highlighted the best of Hokkaido’s flavors. Every aspect of the stay—from the flawless hospitality to the tranquil ambiance—made it an unforgettable experience. I highly recommend this hotel for anyone looking for a top-tier stay in Niseko.
- Emily (10/5): - Amazing stay in Niseko, away from the crowds but still convenient to the slopes. The outdoor onsen is great and the food was delicious. Staff was extremely helpful and friendly. Would recommend it!
- Ya-lei (8/5): nice but can be better - good food variety
- Jason (10/5): Exceptional -
- Margaux (10/5): Exceptional -
- Tsai (10/5): Exceptional -
- Patricia (9/5): Superb - Very friendly staff and so special to have spent new year with the hotel staff and other guests. Loved the spacious rooms and food, great massage chair in room.
- Benjamin (10/5): Exceptional -
- Xiao (10/5): Exceptional - The property was very clean and comfortable. Staff were very friendly and helpful. The room was huge and comfortable! We booked the room with onsen in the room so we had our private onsen experience. NA
- Sze (10/5): Exceptional -
- Wang (9/5): It's great holiday experience staying in this hotel - We love the food provided by the hotel, and the service is superb too. We also like the onsen and the exclusiveness of the hotel.
- Charinthip (10/5): Exceptional -
- Onoosa (10/5): Exceptional -
- Raul (10/5): One of the best places we have stayed. - Quiet. In a beautiful setting. Beautiful Japanese modern design. Private Onsen on the deck. Incredibly spacious room. Little touches with marshmallow toasting in the afternoons. Staff incredibly attentive and polite. None
- Maria (10/5): Exceptional - This is a truly exceptional Japanese inn! It is so beautiful and the staff welcome you with such panache. The rooms are so clean and comfortable. The food is excellent. I highly recommend it to those who want to experience Japanese hospitality.
- Gi (9/5): Great experience--highly recommend. - Full course kaiseki dinners were beyond expectation, and the complimentary wine selection was also excellent. Moki no sho was kind enough to substitute meat-based course menu for seafood-heavy menu, even without earlier notification on a customer's dietary preference. Would also give a ride whenever it was practically impossible to call a cab. Overall, a highly satisfying experience. Niseko itself is not easy to reach--you need to transfer twice on train, and even upon arrival at the train station, you must either call a taxi or reserve a shuttle service from Moku no sho. But the ryokan service fully makes up for these downsides.
- Nicole (9/5): It was a very relaxing two days for our family. The atmosphere was great. Food was excellent! - Wonderful location by a river. Very relaxing hearing the river running outside of our window at night. Everything was Wonderful.
- Manolo (10/5): Exceptional - great onsen place. veryu serene setting more things to do inside the isolated resort
- Tim (9/5): Lovely place with superb services - Very clean, quiet and nice layout. Free drinks and snacks are a bonus None
- Mohammedyu (10/5): A River Flows Alongside It - After staying at a sister resort near Lake Toya, we stayed at this resort while visiting Niseko. This was the better resort. We mentioned that we had some difficulties with the wait staff at the other resort at dinner. The staff here made sure that dinner was served without any issues. The rooms were quite large and we appreciated being able to listen to the river rushing alongside the resort. We also liked the outside in-room onsen here. The only down-side of this resort is that it is quite ensconced in the forest. There appears to be nothing right outside the resort within walking distance. No matter, the staff here were excellent. I would consider coming back again. The speaker in the lounge is...something special.
- Richard (10/5): - Quiet and secluded with excellent staff and high end facilities (including a nice onsen setup). The included half-board meals were extensive and very good, and probably required given the relative lack of other options anywhere nearby in summer season. Feels like a private resort. If you are looking for an escape in Niseko this is a good option and the price is reasonable given the quality of the accommodation and of the dining.
- Benjamin (10/5): Our favorite hotel! - This hotel is hands down one of the best i have ever stayed in. The staff is amazing, the customer service is top shelf and the amenities are all you could ask for. The onsen is wonderful and all the extras like meals and drinks make for a stellar experience.
- Melissa (8/5): A great experience of Japanese hospitality - Cool ambience, retro 70’s elegance. 10 course breakfast and dinner menus, either great service and beautiful presentation. Free wine and champagne service in the lounge encourages lots of lounging! Beds are very firm, but that’s pretty common in Japan.
- Ngampen (9/5): Superb -
- Kevin (10/5): Exceptional -
- Jiraphatthananan (10/5): Exceptional - The Room is clean and well organized. This hotel pay attention on every details of the stuff we need. The breakfast and dinner is good as well. I stayed there for 2 days, both breakfast and dinner is included. These 4 meals in all amazing. They offered variety of food. Apart from the meal, they have afternoon tea and boiled potatoes serving us in the late afternoon. The taste of them is so nice.
- Liow (10/5): Exceptional -
- Jeffrey (10/5): - We enjoyed a truly relaxing vacation with excellent hospitality and food.
- Sherlock (9/5): Superb -
- Kelen (10/5): Exceptional -
- James (10/5): Exceptional -
- Clarence (9/5): Food and service were both excellent. - The staff were friendly and attentive. The food was of very high quality. It is a bit far from the ski hills. There shuttle schedule should increase for the ski hills to allow for more flexibility to get to and back from the slopes.
- Carola (9/5): Superb -
- Irence (10/5): Exceptional -
- Jonathan (9/5): Superb - The staff were so friendly and helpful As a skier it would have been helpful to have had more frequent bus shuttle.
- Sheryl (10/5): The hotel was beautiful and the staff were very attentive . We had a private onsen with a view of th - Breakfast was very good
- Jintana (10/5): Exceptional -
- Joseph (10/5): A must experience place! - This is a very special place where you can heal your mind, body and spirit! The staff bent over backwards to make sure we were comfortable. The food was world class. Nothing, Everything was amazing!
- Zheng (10/5): Exceptional -
- Lihong (10/5): - Everybody was amazing!!
- Collin (10/5): The best stay in Niseko, truly refreshing and peaceful - Absolutely outstanding and elegant. The multicourse Japanese dinner and breakfast included in the hotel were top notch and a real pleasure to enjoy before and after skiing. The onsen was immaculate and so refreshing, including two heated outdoor mini pools with warm water even during falling snow. Truly surreal and even though it's expensive, I'd say it's completely worth the price. Thank you for a lovely time! Absolutely nothing.. I could not more strongly recommend this l lovely place.
- Bradford (10/5): Perfect Ryokan for a ski trip - Above average Ryokan located in quiet section of Niseko. Huge room with plenty of space to stretch out after skiing. Food is high quality and changes everyday. Public onsen is good size and quite relaxing looking at the forest. Private onsen in your room if you get that option is a must if you ski. Shuttle bus to ski resort doesn’t leave until after the lifts open. The shuttle bus changes so can be confusing trying to catch it back to the hotel.
- William (10/5): Exceptional - This is a stunning property. Very private location but close to all amenities. The staff were exemplary. The smoking room was close to reception and you had to walk past it to get the dining area. The smell, especially in the morning was hideous.
- Carmie (10/5): - The ryokan experience was wonderful, in quiet and peaceful surroundings. The room was very spacious, and our private onsen was heavenly!! Plus we loved the room clothes and pajamas which were provided for our stay. I wish the shuttle to the ski resorts was more flexible and frequent. Would be great to have some night time shuttle options as well, to explore other areas or even night skiing.
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