Biwako Hotel
Location: Hamamachi 2-40, Otsu, jp
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Biwako Hotel offers an outdoor pool, indoor/outdoor hot spring baths, and 6 restaurants and bars for a truly indulgent experience.
Convenient Location
Located just a 5-minute walk from Keihan Hamaotsu Train Station, with free pick-up shuttles from JR Otsu Station, the hotel provides easy access to nearby attractions.
Cultural Experiences
Guests can enjoy traditional Japanese hospitality with Yukata robes, a sauna, and proximity to iconic temples like Ishiyama-dera and Mii-dera.
Experience luxury, convenience, and culture at Biwako Hotel. Book now for an unforgettable stay!
Important Information
Children aged 0-6 years can stay free of charge.
Children can stay in the room for an additional fee of 2,200 JPY even if they do not require an extra bed, up to the same number as the adults staying in the room.
Guests who require children's cots must make a reservation in advance. A limited number of cots are available, and availability is not guaranteed. Contact details can be found on the booking confirmation.
Children staying in existing beds who want to eat breakfast must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Mon, Mar 23, 2026 until Tue, Jun 30, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Jun 30, 2027
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Sauna
- Massage services
- Currency exchange
- Chapel/shrine
- Non-smoking throughout
- Concierge service
- Kid meals
- Public transport tickets
- Public Bath
- Coffee Shop on site
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby outdoor pool
- Self parking (surcharge)
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Swimming nearby
- Bicycle-friendly property
- Electric bicycle charging station
Rooms Available
-
Superior Twin Room - Non-Smoking (33㎡)
The spacious twin room provides air conditioning, a wardrobe, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Hand sanitiser
-
Deluxe Twin Room - Non-Smoking (40㎡)
This triple room has air conditioning. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 guests.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Hand sanitiser
-
Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking
2 Twin Beds
Overlooking the lake
Club/Executive Level - Club Lounge access and guests under 6 years old not allowed in lounge
Internet - Free WiFi
Food & Drink - Free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Shower/tub combination, bathrobes, and a toilet with electronic bidet
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking
2 Twin Beds
452-sq-foot room with lake views
Club/Executive Level - Club Lounge access and guests under 6 years old not allowed in lounge
Internet - Free WiFi
Food & Drink - Free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and a toilet with electronic bidet
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Superior Twin Room - Non-Smoking (40㎡)
This quadruple room features a balcony, air conditioning and electric kettle. An extra bed will be prepared for a 3rd or 4th guest, only when the booking is made for 3 or 4 guests.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Hand sanitiser
-
Premiere Luxury Twin Room - Non-Smoking with Lounge Access
The spacious twin room provides air conditioning, a wardrobe, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Hand sanitiser
-
Premiere Luxury Twin Room (Children 7 years and older only) - Non-Smoking with Lounge Access
The spacious twin room offers air conditioning, a wardrobe, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Hand sanitiser
-
Premiere Luxury Twin Room (Children 7 years and older only) - Non-Smoking with View Bath with Lounge Access
The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with lake views, this suite also provides air conditioning and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Hand sanitiser
-
Deluxe Twin Room - Non-Smoking (33㎡)
The spacious twin room offers air conditioning, a wardrobe, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Hand sanitiser
-
Deluxe Double Room - Non-Smoking
The spacious double room offers air conditioning, a wardrobe, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Hand sanitiser
Guest Reviews
- TAKAHASHI (8/5): また利用したいです - 広くて清潔感のある部屋でした 扉の開け閉めの時キィーと音が出る
- Jackie (8/5): -
- Samantha (8/5): - Nice room, onsen and breakfast and helpful staff at front desk Dinner experience- we had booked but waiter said the wait would be too long at that time and wanted us to come later. We ended up ordering earlier because we didn’t want to eat late and then it came quickly. Very weird experience
- Jan (10/5): Fenomenaal - Alles
- Yusuke (9/5): -
- kako (8/5): - 景色が最高だった。大浴場が広々として良かった。朝ご飯が美味しかった。 近くにご飯を食べられるところが少ない。
- OMAWARI (10/5): お値段以上です。 - オーシャンビューで、景色も良く、テラスに出られるのも良かったです。 子供用のベットも準備してあり大変満足です。 洗面所の水道が、次の日の朝少し生臭さが気になりました。
- Liz (10/5): Brilliant hotel - What an amazing hotel right on the edge of Lake Biwa with stunning views over the lake from our room. The room was large and very clean. The bathroom was gorgeous and we also had a comfortable seating area. All staff were welcoming, polite and helpful. There is also a station shuttle bus that we used and the driver was friendly. Just outside Kyoto with great train links and only 40 mins from Osaka. Highly recommend this hotel and will definitely stay again. N/a
- Anonymous (8/5): - 房間落地窗對著琵琶湖，超級放鬆。 房間很大，早餐是基本溫泉飯店標準。 没有
- みっちゃ (10/5): 素敵なホテル - ロケーション最高 スタッフの対応も素晴らしい 特になし
- masumi (8/5): -
- KOUSUKE (9/5): 又行こうと思っています - 清潔感たっぷりでスタッフの対応も文句なしです 久しぶりにいいホテルだったと感じています ありません
- Hiroyuki (9/5): -
- CHENG (8/5): - 送行李上房
- Viera H. (10/5): Hotel u jezera s mořskou atmosférou - Naprosto úžasný hotel u břehu jezera Biwa. Z každého pokoje je výhled na jezero a okolní kopce, a člověk má pocit, jako by byl u moře. Sedačka i křeslo pro posezení, dostatek úložného prostoru velká koupelna s vanou i sprchovým koutem. Snídaně naprosto skvělá, bohatý výběr japonských i kontinentálních jídel, ovoce, zelenina, musli. A ty hedvábné míchané vajíčka je super zážitek! Každých 20 minut shuttle bus na nádraží. Onsen, bazén, masáže či Italská restaurace, které jsme ale nevyužili. Snad příště. Nechtělo se nám ani odjíždět... -
- MAYUMI (9/5): - お部屋の清潔感じ レイクビュー
- Eleanor (8/5): A good rest bite in between cities - Room size and view Food options were overpriced
- ゴウ (9/5): - こちらのミスにも親切に対応してもらい感謝です。 特にありません。滞在時間がもう少しあればと残念でした。
- Michiko (9/5): -
- megumi (10/5): 素敵な思い出になりました - スタッフの方々がとても優しくて、丁寧な対応をしていただきました。 とても嬉しかったです！ 電子レンジがあれば、なお嬉しいです 子どもは夜食とか食べたくなるので…
- Chengliang (10/5): -
- 麗芬 (10/5): 分常chill，我願意再回訪 - 服務及飯店設施及環境 無
- Machiko (8/5): -
- Maiko (9/5): -
- Jared (10/5): Great place to stay away from busy Kyoto but close by train. - Spacious rooms, excellent view of the lake, friendly staff.
- DAIKI (8/5): -
- nobuyuki (8/5): - ホテルスタッフの対応が良い 朝食の種類が多く美味しかった 浴室のドライヤーが高性能だった テレビがネット対応していない 朝食会場が混在で入るのに時間が掛かったので事前にある程度時間を割振りしたほうが良い コーヒーはドリップではなく、ポットに入っていた
- Karen (10/5): A fantastic stay at Lake Biwako. Will 100% visit again! - Everything was fantastic. Good location, wonderful staff, stunning rooms and beautiful views. The lounge offers delicious food. You wouldn’t even want to leave the hotel once you’ve settled in. Nothing!
- isabelle (8/5): - La vue et la taille de la chambre très confortable Les restaurants de l'hôtel sont très chers, surtout pour un buffet. Heureusement il y a quelques bons restaurants a proximité. La piscine était fermée.
- Mie (7/5): - TVが見にくい コップ類の棚が危険 角でおでこから血が出た フロントにキズテープ貰いに行ったが 何かスッキリしない 自分の不注意と言われたらそれまでだけど 朝食のテーブルの位置がなんだか微妙 居心地悪かった。
- Shiho (9/5): -
- peter (10/5): -
- SHIGEMI (10/5): -
- Pey Yun (10/5): -
- Miho (9/5): - The staff was very helpful. Nice view and very peaceful.
- Kheng Boon (10/5): - Room view! Waking up to the beautiful lake view. Hard to find eating places.
- Christina (9/5): - Room are very clean n big. Good view from the hotel. Not applicable
- kanemaru (8/5): 満足 - 部屋の広さ 特に無し
- kumagai (9/5): 大変満足 - 照明のスイッチの使い方がよくわからなかった
- 加藤 (7/5): - 琵琶湖の眺めが最高です。
- 佐々木 (7/5): - 天ぷらコースが最高でした
- YUKO (10/5): - スタッフの対応も環境も最高でした！
- 篠原 (6/5): - 冷蔵庫冷えない。温泉♨️にビールの自販機置いて！
- John (10/5): -
- Tokiko (8/5): 行って良かった - レイクビューのロケーションの良さ
- Lai Ying (9/5): An awesome stay - Large comfortable room, shuttle bus, nice staff
- 須藤 (7/5): -
- Luis (10/5): The staff were very friendly and room was very clean. Will stay there again. - Room was extremely spacious N/A
- Ikeda (9/5): 琵琶湖の絶景、朝食が美味しく、京都からの移動に便利 - 朝食が美味しい。大浴場、露天風呂がある。部屋から目の前に琵琶湖が見える。晴れの日の部屋から眺める琵琶湖の朝日が素晴らしい。京都の中心部、京阪三条から最寄りの浜大津の駅までは、22分で、駅から徒歩7分ほど、車の通らない歩道だけで到着できて便利。ＪＲ大津駅まではシャトルバスがある。琵琶湖ホールまでも歩いて15分足らずで到着。お天気の良い日に琵琶湖沿いに琵琶湖ホールまでお散歩するのも楽しい。京都のホテルよりは比較的リーズナブルな価格。 特にありません。
- PATRICK (10/5): Fantastic - Big room, clean, comfortable, fantastic views None!
- Isabel (9/5): - Superb location with the rooms and social areas overlooking the lake. We enjoyed staying there after three hectic weeks in very busy cities as Tokyo and Kyoto. We could chill in the confortable hotel facilities, had good buffet breakfasts and nice evening meals in a relaxed atmosphere but also amused ourselves with some cycling around the lake and a little boat cruise. The hotel sems to be mainly a holiday or weekend destination for Japanese families which felt really good as we appreciate an immersive experience in the local culture although we can only speak a few words in Japanese. The hotel staff made us feel very welcomed and communication was never an issue. We could suggest a more diverse offer of light afternoon/ early evening snacks and meals.
- TETSUYA (10/5): -
- Daryl (10/5): A view ro remember - We loved the teppanyaki at Ohmi. We were lucky to have the table for the two of us and the food and servuce was next level awesome. Our room had fantastic waterfront views. Nothing to say.
- 木元 (5/5): -
- 健二 (4/5): - 見慣れた景観も、サンセット、サンライズが綺麗でお天気が良かったこと。 アメニティが申告制です。歯ブラシ、髭剃り、ヘアブラシ。部屋にはタオルしか有りません。朝食3,500円は値打ち無かったです。外でモーニング取った方がずっと良い。
- 小沢 (9/5): -
- 秋燕 (9/5): -
- McCloy (10/5): -
- 振恒 (9/5): - 面湖視野超優 房間超大，舒適 還附免費停車優惠 進出方便
- Stephen (8/5): - I think breakfast should have been included in the rate
- Shigeo (10/5): 満足 - 静かで落ち着いていて充分にくつろぐことができた。 温泉も心地良かった。 レストランの近江牛も最高に美味しかった。 特になし。
- Lynnette (9/5): -
- Hsing Wang (9/5): - 服務人員熱心
- YAYOI (9/5): -
- Keiko (8/5): -
- いちわか (8/5): -
- akiko (7/5): - 静かな湖面に朝日がさして…窓からの眺めが美しかったです 洗面台の汚れが気になりました
- Tomohiro (7/5): まあ、まあ - 駐車場の容量 サウナの温度が低かった。
- tomtom (9/5): - スタッフのにこやかな対応 大方のホテルでは歯ブラシ等置いてあるので、有るものと思い持参しなかった。せめて歯ブラシくらいは部屋に置いて欲しい。
- hiraki (8/5): 素晴らしい思い出になりました。 - チェックインからチェックアウトまで非常にスムーズでした。 部屋はゆとりあるベッド周り、バスルーム、クローゼットで、色調も気に入りました。琵琶湖の夕暮れから夜景、朝焼けと日本の歴史を担って来た滋賀、琵琶湖、比叡山を万感の思いを込めゆっくり目に焼き付けました。 売店の品揃えが少ないと感じました。
- Chun-Ching (9/5): - very nice room with lake view, good breakfast, shuttle bus from Otsu train station, friendly receptionists. the French window of the room is locked and hence can't enjoy the balcony.
- misheng (9/5): -
- Sophia (8/5): - Spacious room, wonderful view of the lake. Staff was very nice, as you would expect for a four star hotel. For a four star hotel, room should have been spotless (it wasn’t). Pool is closed during winter time, which was not communicated from the onset. Club package is a nice add-on, but overpriced for what it was in the end.
- Takashi (10/5): -
- kako (9/5): ロケーション最高 - ロケーションが最高。夜琵琶湖の噴水や花火がとてもきれいだった。 夜ご飯を気軽に食べれるところがあるといいいと思います。
- Yuka (7/5): Location and staff were great, service sometimes questionable. - The view was great, as expected and advertised. The staff was also very helpful from the beginning to even after checkout. The onsen is nice and very modern, with DHC amenities which is a nice bonus. They had ran out of cakes when we visited the all day dining/salon at 4PM. I think this is a little bit ridiculous given that check-in is from 3PM so clearly they are underprepared. How do you run out so early? Also, they must be baking some desserts for their dinner buffet so I don't see why they can't make new cakes for their peak tea time hours. It is a shame they don't open the areas with window views for a la carte dinners nor during tea time. The view is best enjoyed during the day with natural light. They should take advantage of the large windows in the all day dining restaurant.
- Masahisa (8/5): 快適だった - 朝食が美味しかった。スタッフの応対が良かった。
- 坂本 (10/5): -
- Yuka (9/5): -
- Hugo (8/5): -
- Phil (9/5): Great hotel - beautiful view! Consider this hotel for Kyoto sightseeing!! - For sightseeing in Kyoto, this hotel was a great idea. - Less than 15 mins by train from Kyoto station - (which is the transport hub for getting around all of the amazing sights in the city). The hotel has a regular shuttle service which takes you from the hotel to the local station - Brilliant! Our room had a beautiful view of the lake and snow caped mountains in the distance. And here's a thing which I've never quite worked out why more hotels don't do this - the beds faced the window so we woke facing a beautiful view! The staff were lovely - as you would expect in Japan - and the bar/restaurant was very good with our seats surrounded by greenery even though we were inside.
- Mika (9/5): -
- Kumiko (4/5): スタッフは皆頑張っているのに、とても残念だった - スタッフの対応はフロントもレストランも大変満足でした 売店で商品数の袋を求めたところ｢有料です｣と言われガッカリした。ティッシュも半切れだし、トイレが洗面台の同じスペースにあるとか、あらゆる所で、コストの削減が感じられ折角の非日常感を求めた旅行がセコい旅行に思えた。
- Jessica (9/5): 水準之上👍太棒了 - 房間面湖很美 無
- Eunah (1/5): - 호텔은 비와코 호수가 보여서 전망이 아주 좋고, 방도 매우 넓고 깨끗하고 좋습니다. 전반적으로 위치도 시설도 좋습니다. 단, 일본인만 가야합니다. 한국인은 절대 가지 마세요. 한국인 차별합니다. 구체적으로 제가 당한 불쾌한 경험을 되새기고 싶진 않지만, 한국인은 절대 가지 않길 바랍니다. 손님을 국적이나 인종에 따라 차별하는 호텔은 보이콧을 당해 마땅하다고 생각합니다. 시정하겠다는 답신을 받았지만 확신이 들지 않습니다. 차별을 당하며 구지 이 호텔에 갈 이유는.전혀 없습니다.
- Chin-lin (10/5): -
- Nagaoka (8/5): - 湖が見えて、最上階に宿泊させて頂けて、花火も観れて 本当に最高でした!
- Chia Yin (9/5): -
- chung-ping (10/5): 很美，很放鬆。 -
- Makiko (6/5): 旧友との再会(^^)v - 窓からの景色が綺麗でした！ レイクビュー💝 朝食のバイキングの種類が多くて良かった シャワーカーテンが黄ばんでいた。 朝のお風呂の時間、定時に開放されなかった。 囲碁の盤が無かった
- 南田 (9/5): 清潔感もロケーションも良かった - 清潔で接客も丁寧でした。 個人的に洗面とトイレ別だと嬉しかった
- chung-ping (10/5): -
- izumi (10/5): -
- 林芷糅 LIN CHIH JOU (10/5): -
- Li (8/5): -
- sugiura (10/5): -
- MIHO (7/5): -
- Ai (7/5): -
- Tomoko (8/5): - 日本茶がパックだった
- Anthony (8/5): -
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