ACE Hotel and Suites

Name: ACE Hotel and Suites
Address: United Corner Brixton Street, Manila, ph

Location: United Corner Brixton Street, Manila, ph

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Amenities

Featuring an indoor swimming pool, a water spa, and multiple dining options, ACE Hotel and Suites offers a luxurious stay in Manila. Guests can unwind in the sauna, stroll in the garden, or enjoy a refreshing dip in the pool.

Culinary Delights

From the Ace International Buffet to the Sky High Bar, indulge in a variety of Asian and international cuisines. Sip on unlimited drinks, savor delicious meals, and end the day with cocktails while enjoying breathtaking city views.

Convenience and Comfort

With air-conditioned rooms equipped with modern amenities, 24-hour front desk assistance, and proximity to shopping destinations like SM Megamall and Shangri-La Plaza, ACE Hotel and Suites ensures a convenient and comfortable stay in Manila.

Book your stay at ACE Hotel and Suites now for a luxurious and unforgettable experience!

Important Information

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will accept cash only. The hotel will contact guests directly with more information and payment arrangement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Car hire
Sauna
Massage services
Packed lunches
Hammam
Karaoke
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Kid meals
Heated pool
Entertainment staff
Outdoor furniture
Coffee Shop on site
Fruits
Steam room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Water park access (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Pool waterfall
Japanese garden
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Water tubing nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Queen Room

This air-conditioned queen room comes with a seating area, a safety deposit box, and a flat-screen cable TV. A wardrobe, a refrigerator with mini-bar, and a private bathroom with shower and free toiletries is also included.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Cleaning products
Junior Suite

Furnished with air conditioning, a flat-screen cable TV, and a wardrobe, this suite also comes with a sofa seating area. A refrigerator with mini-bar and a safety deposit box is also included. The private bathroom includes a free toiletries and a hairdryer.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Cleaning products
Deluxe Twin Room

Fitted with air conditioning, this twin room is equipped with a safety deposit box, a desk, and a wardrobe. The private bathroom has a hairdryer and free toiletries.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Cleaning products
One-Bedroom Suite

Equipped with a sofa seating area in its living room, this suite also comes with a desk, and a flat-screen cable TV. The suite also includes a refrigerator with a mini-bar, a safety deposit box, and a wardrobe.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Cleaning products
Deluxe Queen Room with Spa Access

This air-conditioned queen room comes with a seating area, a safety deposit box, and a flat-screen cable TV. A wardrobe, a refrigerator with mini-bar, and a private bathroom with shower and free toiletries is also included. This package includes: - Breakfast for 2 people - Access to the spa facility for 2 people

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Cleaning products
Deluxe Twin Room with Spa Access

Fitted with air conditioning, this twin room is equipped with a safety deposit box, a desk, and a wardrobe. The private bathroom has a hairdryer and free toiletries. This package includes: - Breakfast for 2 people - Access to the spa facility for 2 people

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Cleaning products
Junior Suite with Spa Access

Furnished with air conditioning, a flat-screen cable TV, and a wardrobe, this suite also comes with a sofa seating area. A refrigerator with mini-bar and a safety deposit box is also included. The private bathroom includes a free toiletries and a hairdryer. This package includes: - Breakfast for 2 people - Access to the spa facility for 2 people

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Cleaning products
One-Bedroom Suite with Spa Access

Equipped with a sofa seating area in its living room, this suite also comes with a desk, and a flat-screen cable TV. The suite also includes a refrigerator with a mini-bar, a safety deposit box, and a wardrobe. This package includes: - Breakfast for 2 people - Access to the spa facility for 2 people

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Cleaning products

Guest Reviews

Anna Leah (10/5): RELAXING STAY - The staff are courteous and accommodating! The water SPA is very relaxing (although a little bit crowded). The food is also great. Lastly, the rooms are clean and spacious! Thank you very much. Hope we can visit again! N/A
Joel (9/5): -
Redentor Reyes (8/5): Vacation - The employee was very helpful, kind and friendly. Had a fabolous breakfast. The facility needs to be upgraded. The pool should not be use only once.
Nelda (8/5): We had fun except for the breakfast. - I like the water spa and the whole area. The place is not too crowded unlike before The buffet table during breakfast is always empty. You need to remind the staff to replenish the food. You can feel that they are controlling the food, better not label it as a buffet. Nagmumukhang kawawa yung pag aantay mo s pag replenish ng food.
Clifford (7/5): - Breakfast was decent uneven floors on brakfast area, old bathrooms, thin walls
Myra (8/5): -
Belinda (5/5): -
Andrea (10/5): - We really loved the food, the one stop location where you can relax, enjoy and chill with the Family. The staff are really welcoming and the service is fast ..
Chit (10/5): ACE provided a great place to relax and bond with family. - Breakfast buffet was great as always. The spa experience is always awesome; it is one of the reasons why we always stay at ACE. It has become a family "tradition" to check-in at ACE upon arrival and before departure of international travels to relax at their water spa. One night at 3am, there was a knocked at the door from their maintenance guy saying he received a work order to check the lights. I found it weird and suspicious and certainly did not appreciate being woken up at 3 in the morning. I reported it to the front desk in the morning and they checked and apologized saying that their guy got the wrong room by mistake.
Henby Rose (10/5): Relaxing Day at WaterSpa - The water spa was the best in this property! I am an oFw in Dubai and I haven’t experience such there nor in Cebu! to be able to relax and enjoy the Water spa was the best decision. we were in a Junior suite room and it was good, though the water pressure had an issue on our first few hours but team were quick to fix it! the staff were very kind and calm! though not sure why they have to wear mask (felt like covid era not a good feeling)wherein in Hospitality it is more important to welcome guest with a smile! its too crowded the reception felt too overwhelming. The staff at the cafe lounge on the ground floor didn’t know how to direct guest with using the proper had gestures! seems like they were too tired already to serve.
Concepcion (9/5): -
Sharmagne Joy (9/5): Great value for money! Excellent staff - Spacious efficient and clean room. Excellent service of staff. We really appreciate make the extra effort for my birthday Breakfast buffet selection needs more variation.
Michaela (10/5): -
ivel (8/5): Average - The Spa was wonderfull. The breakfast all food was Cold and not nice. And the price on the higher site. Not nice.
Alona (8/5): Still good - We yearly go because my son love the water spa The recent visit is the cleanliness of our room, under the bed is so dusty as well as the couch there's still things below the couch.
Chuck Gilman (1/5): - Not much Many things, including a turd in the toioet.
Bishelle April (10/5): One of our best stays in Manila. Will definitely come back. - Its proximity to other establishments, the hotel room upgrade, the requests were granted, the staff are friendly and approachable.
Maria Elois Winchel (10/5): -
Belinda (7/5): -
Luciano (9/5): -
Dale (9/5): -
Enalyn (10/5): -
Enalyn (10/5): -
Ma. Paula (9/5): LOVE TH EXPERIENCE! I WILL COME BACK FOR MORE - Food, staff, waterspa The safe! Should have been checked before the room was handed to us. It was replaced but it look them some time to decide on that.
Von Ryan (8/5): - Water spa Doors are loud when you close it
Mary Angelly (8/5): -
belen (10/5): -
Iris (9/5): - i like all except the bed sheets because bed sheets doesn't smell good bed sheets seems old, they did not change it.
Rose Amor (8/5): - good breakfast
Renz Victor (10/5): -
Czarecah (10/5): -
Joy (10/5): We had a great stay - I love the room and the water spa. So far. None.
Virginia Francia (8/5): I would definitely book in your hotel again - Proximity to the place of the event; Many choices for breakfast; Room is clean N/A
Giselle Goloy (9/5): Good value for money - Clean room. Spacious. Great inclusions in the price. Some areas of the hallway and the lobby smelled weird. The room above mine seemed to have a child running around and I could hear the steps.
Jeanette (7/5): -
Rommel (2/5): - Staff not friendly, worst service, our room has cockroach. Hotel didn’t take action or didn’t handle properly the issue. Ask you to pay extra towel for $150 even you are a hotel guest. The couch has locked you have to pay for it php1865 just to use the sofa bed for extra person.locker room attendant not respectful. Breakfast buffet served cold..front desk staff are not friendly also.everything you do has a value.
Lord Kenreich (10/5): -
Kenneth (10/5): -
Nilet (9/5): Great stay - Spacious Train your buffet folks to improve customer service
Reyes (9/5): -
Namugwe (8/5): Good - The bed and the ushers at breakfast Too much pork on buffet and we were made to pay the days we never stayed.
Nilooban (10/5): Always relaxing and value for money - Cleanliness and staff None
Lawrence (9/5): A wonderful stay in Manila - The room is big enough, excellent breakfast, receptionist were also good. Breakfast was excellent.
Venekka (8/5): Very good -
Chin (10/5): Exceptional -
Jensasuncion (7/5): Could Have Been Better If... - The pools & spa were nice. The coffee lounge and sky high bar, whose staff/personnel were very attentive and respectful is appreciated. The housekeeping staff likewise were helpful. I find the beds comfortable and the rooms cool. The reception staff who assisted us at check-in didn't know what he was doing. He was new. It just so happened that another guest was being checked in at the same time. We heard differences like in how much the insurance fee was for our rooms, which he failed to tell us at the start when they required that I pay in full upon check-in. Too little variety at the breakfast buffet. Just the usual. Not only was the food already cold by 8 am, but some items were no longer replenished. At the pools, they need to remind the parents to be more mindful and impose stricter discipline on their kids. Many kids were rowdy and rough. The concept of relaxing with the ruckus was at times lost. They would grab floaters and even jump on you. The sewer smell sometimes leaked through the air vents in our room. The housekeeping staff sprayed the room with air freshener, though, to remove the smell.
Gavin (10/5): - Loved to hydrotherapy pools below the hotel and the roofbar above it!
Samuil (7/5): Good -
Lizr08 (10/5): Wonderful stay for the family - We always enjoy our stay here. Our family loved it here, and it was such a treat to be here and have a wonderful staycation. The staff are courteous and nice. Truly a worthwhile experience. There is a bit of a waiting time in the reception, and the seats are limited. Maybe add more seats, but it was fine.
Zenaida (10/5): Exceptional - Water Spa
Damon (10/5): Exceptional -
Jean-Marc (10/5): - The spa in the hotel is awesome
Anna (10/5): -comfortable! - beautiful hotel rooms water dispenser on every floor good location -hope there's a cheaper option to stay in the hotel without breakfast (for people who are rushing out anyway) and without water spa -in other countries there's an ice dispenser beside the water dispenser on every floor
Dela (7/5): C.R is so slippery - Water spa Room
Tessa (8/5): Very good -
Leah (7/5): Good -
Mary (4/5): Tired hotel, needs TLC. - Aircon was good. Water dispensers on each level. That was about it for the positives. The breakfast buffet was fairly poor - lots of choice but all pretty average food. The fitness centre was limited and only 3 people max allowed in there. I went early morning and was able to get in every time but wouldn't fancy my chances later on. The room was tired and needed some TLC. I was on the floor below the sky bar and it was loud at night. I had a free "upgrade" to a suite but the room was still not nice. I needed an invoice on check-out and the staff took 25 minutes to find me something that I could vaguely submit to work. I understand this is more of a family hotel and I was on a business trip so not appropriate but I had a fairly terrible stay.
Abelaine Glandys (10/5): - The staff are very friendly and accommodating. Love my stay so far. The free breakfast buffet and access to the water spa is a nice perk with the price.
Carmen (4/5): Disappointing - The spa and the bathroom was ok Very expensive for the quality of premises.
Margie (10/5): Exceptional -
Cruz (10/5): Exceptional -
Ryan (10/5): - Qin was excellent with our check in and check out. Hotel was great, however its room decor as well as the spa area are in need of some minor updates
Myra (8/5): Very good -
Asuncion (10/5): Exceptional -
Asuncion (10/5): Exceptional -
Mesael (10/5): - We love the water spa included in our amenities.
Ralph (8/5): Very good -
Christine (10/5): Exceptional -
Rio (8/5): Very good -
Bennette (9/5): Superb -
Ali (8/5): Very good - Kindly provide Halal food
Julius John (10/5): - free parking, free 4hr water spa and breakfast buffet for an expedia premium discount is worth it!
Jelena (8/5): Very good -
Ralph (8/5): Amazing experience with the water spa - The location and the staff N/A
Evangeline (8/5): Good value for money - Good value for money. Room came with complimentary buffet breakfast and water spa
Patricia (6/5): just okay - accessible servers were not that attentive in the restaurant.
Hazel (8/5): Very good -
Hazel (8/5): Very good -
Jess (7/5): Fair value. Deal included a free upgrade altho room was quite disappointing. We had to request for small towels as there - Location Facilities Dated/old rooms Shower area not well-maintained; anti-slip floor mat was quite dirty
Trent (10/5): Exceptional -
Benedicta (6/5): - The staff is very courteous and helpful. The rooms are older and the shower tiles should be re grouted. Other than that the room is clean. The towels are kind of old. The lobby smells good but the hallway on my floor smells funny. I would still choose this hotel because of the low price on Expedia
William (8/5): - This was a nice hotel, the only problem I saw was it was very tough to get a taxi fast. It was clean and the staff was very helpful. If you get down to breakfast at the wrong time there won’t be much to eat.
Monica (10/5): - Good staff and clean
Kristine (8/5): We had fun! - Breakfast is good! We liked the water spa as it is included in our booked room. Staff were very helpful and kind. Sofa bed was available in the room that we booked. It is really noticeable that the property is already old. Our fridge has some rust inside. One bedroom suite was small from what I have expected.
Jasleen (10/5): Exceptional -
Leila (7/5): Staff is great but price not justified - Staff are very helpful, restaurant offers variety in the menu, reasonable price. They charge extra for some things that other hotels don’t like extra pillow, late checkouts, use of the pool etc.
Sango (9/5): Superb -
Kristine (5/5): Quite disappointing - The housekeeping staff are great. Same with some staff. But there is no consistency or at least being genuine. The reservations team did not notify us that the pool is not available on that they because there’s an event for some staff. Next time email us if there’s any closure or event so that we can find another hotel where we can enjoy the pool. At least you can do some guest recovery or upgrade us. And apologise immediately and do not put the blame to another department. Take ownership. It’s my first time and I feel bad about this matter.
Feliz (9/5): Great family bonding in the waterspa, super relaxing and good buffet. - The water spa and the bday surprise! The aircon in one of our rooms (818) was not cold.
Feliz (9/5): my family enjoyed our stay and we had a fun bday celebration! - love it! the spa, food and bday surprise aircon in room 818 was not cold
Maria (10/5): Great! I appreciate that the manager let us check in early, without extra charge. I think he could see how tired we were - Very nice, clean and comfortable. I loved it! I also loved the breakfast! The only drawback was I couldn’t figure out how to switch off the lights. I think the staff/porter can let the guests know where the light switches are. It just wasn’t obvious to me, unfortunately.
Maria (9/5): Superb -
Glennit (8/5): We love the location and spa and the free it all you can breakfast ! - We always look love this hotel
Apryl (7/5): Good -
Liezl (8/5): Very good -
Anwar (9/5): Great for relaxing and health care - ACE Water SPA One door key card per room which difficult for couples managing access the room in different times.
Bev (9/5): Worth the price - The Spa Bedroom
Gina (8/5): Very good -
Jazz (7/5): We loved this hotel from pre pandemic days but a lot has changed. - Breakfast is still good and of course we loved the water spa. Room is comfy. The lock on the sofa bed. The changed shampoo/Conditioner/body wash to head to toe wash in spa bathroom. No hairdryer in spa bathroom Plastic for wet clothes are now tiny
Jac (10/5): Exceptional -