Hilton Garden Inn Durham-University Medical Center
Location: 2102 West Main Street, Durham, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Outdoor Swimming Pool and Free Parking
Enjoy a refreshing dip in our outdoor swimming pool or take advantage of the convenience of our free on-site parking.
Modern Room Amenities
Relax in comfort with amenities such as a microwave, refrigerator, and coffee-making facilities in each room. Stay entertained with a 42-inch flat-screen cable TV and stay connected with free Wi-Fi.
Convenient Facilities
Stay productive with access to our business center or maintain your fitness routine in our well-equipped fitness center. Indulge in delicious meals at our on-site restaurant, the Garden Grille and Bar.
Experience the best of Durham, North Carolina at Hilton Garden Inn. Book your stay now and make unforgettable memories.
Important Information
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Kid meals
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Key card access
- Broadcast Live sport events
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Free beach shuttle
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Swimming nearby
- Charcoal grill
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Room, Accessible
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
-
Suite, Accessible
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Desk, phone, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
-
Junior Suite, 1 King Bed
1 King Bed
Relax - Indoor private hot tub
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Desk, phone, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
-
Room, Accessible
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
-
Two Queen Beds, Accessible
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
-
Room, 2 Queen Beds, Accessible
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and free weekday newspaper; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
-
Queen Room with Two Queen Beds
This room features a microwave, refrigerator and a 42-inch flat-screen TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room with Two Queen Beds - Hearing Access
The quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room
This room features a microwave, refrigerator and a 42-inch flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Deluxe King Room
This single room features a cable TV and a guest robe.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room with Tub - Mobility and Hearing Access
This room features a 42-inch flat-screen TV, desk, and ironing facilities. The accessible bathroom has a bath tub.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room with Two Queen Beds - Mobility and Hearing Access
This room features a 42-inch flat-screen TV, desk, and ironing facilities.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Guest Reviews
- Debra (9/5): - The commode seat moved every time we used the toilet. It was uncomfortable.
- Molly (10/5): - Clean, comfortable bed, super friendly staff, walkable to some restaurants and bars, safe area
- Andrew (8/5): Nice hotel but bring your ear plugs. - Clean and modern throughout. Staff was always available, helpful and friendly. The only real issue, but a significant one, is that it’s adjacent to an active railroad. Multiple freight trains starting in the early morning significantly cut into sleep quality.
- Michael (10/5): Hilton is my favorite when out of town - Clean great location Nothing
- STEPHANIE (9/5): Will recommend to coworkers and friends - Location and staff were great! Easily walkable to restaurants and stores. Room was very clean and well appointed Breakfast should be included and the beds need to have a softer mattress
- Eyal (7/5): -
- 301CathyF (10/5): Here for a friend's surgery - The location is convenient to restaurants and only a mile from the hospital. The rooms were clean and comfortable. Our server, Rah; in the dining room was delightful, friendly and attentive.
- Lesia (8/5): We will never stay at any Hilton Garden Inn again - We left a cellphone at the hotel. I couldn’t believe we couldn’t pay for the hotel to ship it back to us. What a hassle it was for us to generate a FedEX label to send to the hotel and retrieve our phone. I don’t know who was more incompetent: the Hilton Garden Inn AI and staff OR the FedEX experience. I would like the four hours it took to generate the label back.
- Jutta (9/5): -
- Luciana (10/5): Perfect place like a home!! - I really like this hotel in Durham. It’s so quiet, clean, comfortable and with friendly staff.
- Josh (7/5): - The rooms were nice. Very modern facility. Enjoyed the patio My first room smelled like someone dropped a deuce in it
- Michelle (9/5): - Very nice, good location No free breakfast
- Eagle (9/5): - The hospitality.
- Namekawa (8/5): 思い出深い旅になりました！ - 朝のコーヒーや紅茶のサービスがうれしい！ 歩いて数分のところにスーパーマーケットがあって便利。 Wi-Fiがなかなか繋がらなかった。苗字と名前が逆に登録されていたことが分かった。
- Karon (10/5): Great Place for Everyone - Great location with lots of things to do. This was my second time staying here in a month and this time I brought my dog! Nothing
- freddy (8/5): -
- Kathy (10/5): -
- Marylea (9/5): -
- Charles (10/5): Met my expectations - Staff members were welcoming No shuttle to the airport
- Stephen (10/5): Wonderful stay, service, and cleanliness. - Everything was great. Great atmosphere. Very peaceful. Great services such as dinners and breakfasts.
- Jaime (10/5): Nice and clean. Conveniently located. Would stay again. - Staff was friendly and helpful.
- Jeff (8/5): -
- Donna Eng (10/5): -
- Holly (10/5): Excellent accommodations and staff! Would highly recommend! - Staff was excellent - friendly and very accommodating. We requested extra pillows for my husband's injured leg and received them with a smile. The room was very clean and quite comfortable. The bed was excellent! We would definitely stay here again!
- Irma (9/5): - Perfect location, helpful staff, and the wireless charging option.
- John (9/5): - Staff was very kind. Accommodated our request to be placed away from the elevator in a quiet area and ended up on the very end of the hall. Excellent. Location and dining options in the immediate neighborhood were very good. Breakfast was good, but not outstanding. Service was very good.
- yolandagN9657XB (10/5): Great Experience!!! - I stayed at this hotel on an extended stay for work from 8/25-12/25. I had an amazing experience everybody was friendly on check in and the duration of my stay. Nae Nae the pm shift front desk worker always greeted me with a smile and welcomed me to the hotel. I had multiple packages she always made sure I got them along with the other staff. I actually left before 2 of my packages arrived I called the hotel and spoke with the Manager and my packages were mailed to my home. I will definitely be back and refer others to stay here.
- maryhW5463AX (10/5): Great experience - Great staff, friendly and helpful. Rooms were clean and kept up. It was convenient to good restaurants. We ate a meal at the hotel restaurant. It was very good.
- scottmckeepowell (10/5): Exceptional staff, exceptional service - We've stayed at this hotel twice now for visits to see our daughter who is attending at Duke. We have had the opportunity to travel around the world and stay at all levels of hotel accommodations and the staff at this property are at the very top of our list as it relates to friendliness and service. From the front desk check in, to the hotel bar/restaurant and particularly the team that run breakfast in the morning, everyone is exceptionally focused on providing service with a smile. Highly recommend this property just for those reasons!
- T5497STjessicah (10/5): Comfortable Stay and Friendly Staff - I recently stayed at this hotel during a business trip, and it was a great overall. Be aware the train runs adjacent to the hotel. So you will hear the train noise sporadically. The rooms were clean, the staff was friendly at check-in, and overall the service was excellent. In particular, I want to mention Mandy, one of the bartenders, who handled a difficult and unpleasant guest with a lot of composure and professionalism. The hotel isn’t right in the heart of downtown, but it is conveniently close to the downtown area.
- Mark (9/5): -
- Yvonne (1/5): Sleeping outside would’ve been cleaner. - Location only Smell like mold, wallpaper peeling , shower did not drain, room felt dirty, old decor. Terrible experience. I had planned to stay an extra night but decided to leave early. Disgusting. Do not recommend. Not what I expected especially at a Hilton fit more like a cheap motel
- Valerie (7/5): - Good location, comfortable room. Check-in time was 3pm. I checked in at 3. The desk staff couldn't seem to get any info on why the room wasn't ready nor when it would be. I had to wait in the lobby until 3:45. The lobby is very run-down, with stained upholstery, so my stay didn't start off well!
- Kld62370 (10/5): Spontaneous stay - We decide to do a spontaneous 25th Nguyen anniversary trip and we chose this hotel on a whim and It did not disappoint! The front desk staff, especially Wayne was so accommodating kind and very gracious. the manager front desk mgr Eric left us very sweet card and gave us a nice welcome package for to celebrate our anniversary and we couldn’t appreciate it more. The rooms were exceptionally clean! They gave us a late. Check out. I would definitely stay here again.
- Monica (7/5): Good - Location was good. Staff was friendly. Met our needs. Hotel could use a little updating. AC didn't work great. And the pillows were very flat. Not the most comfortable bed.
- TUV212 (10/5): Great hotel - This continues to be our favorite hotel in Durham/Duke University area. In the restaurant for breakfast Rah and then on other days Alicia took great care of us! Delicious breakfast. Be aware that the rooms do not have a safe. Room was clean and spacious, hotel in great location, plenty of free parking which is a plus.
- CJREID09 (10/5): Awesome stay! - Definitely our “go-to” hotel whenever we are in/close to the Durham area. Great atmosphere, amenities, and the friendliest staff in town. Centrally located, great shuttle service, and reasonable breakfast/dinner options.
- William (7/5): Terrific staff, especially Aaron or Erin, but pool was cold. - Staff, location, most of facilities. HVAC blew directly on my head: freezing, then too warm. Chose this property over others nearby because of pool, but it was much too cold to enjoy.
- Matthew (10/5): - Good location and professional team.
- Garrett (10/5): -
- Linda (10/5): - Very nice and everyone was pleasant and helpful 👍
- Anna (9/5): -
- Lilly26389 (2/5): Worst Hilton Experience Ever - Do not stay here unless you enjoy sleeping in beds that are so worn out that they make squeaky noises when you sit and lie down on them. Even worse, you sink into them and literally have to climb out! I was in Durham for a medical appointment, but felt like I needed to be hospitalized after my stay at this hotel. I already walk with a cane and deal with significant pain daily. Truly, I almost couldn't walk and slept only 2 hours! They also falsely advertise that room service is available for dinner. When I arrived, I discovered that wasn't the case. When I inquired at the desk about ordering room service, the clerk said it wasn't available. I pointed out that the hotel advertised this on their website. He said he was aware of this, and informed me I would have to hobble to the bar, place my order, then carry it up to my room. I advised him that I booked the hotel because they advertised available room service and asked how I could carry a tray to my room while managing my cane. The young man I was dealing with then offered to bring the dinner to my room, which I very much appreciated. He brought me a menu, took my order, and brought my dinner to me shortly. That was the only positive aspect of my stay. These rooms aren't cheap. How they get away with false advertising and renting rooms with beds that Goodwill would reject, I have no idea!
- Elena (9/5): -
- Jutta (9/5): -
- Mandy (8/5): - The staff was very nice and accommodating; all pleasure! Made our stay enjoyable. The shower was old and bathroom could have been a little cleaner. One of the beds squeaked anytime you moved so at night when it was really quiet it was really annoying and uncomfortable bc felt like couldn’t move . The food was really good for breakfast and dinner. We’d stay again bc overall hotel was nice and the staff was great.
- Donna (10/5): - Friendly staff convenient location
- Sonya (10/5): - Comfortable stay, close to Duke.
- Anne (9/5): -
- Peggie (10/5): -
- Charles (8/5): - Close to Duke Medical Center. Great restaurants nearby like JuJu and Parizade.
- Karen (10/5): -
- Charles (10/5): - Very convenient hotel near Duke Medical Center. Great restaurants nearby, like Elmo’s Diner for breakfast; JuJu Asian Fusion and Parizade (Mediterranean) are outstanding options for dinner.
- Richard (10/5): great - great service
- Dwayne (6/5): - Walking distance from at least one good restaurant. Quiet area, easy parking, restaurant in the lobby which is so convenient and the food is so good. Bed is comfortable but they didn't provide a floor bath mat and the iron board cover was just fabric with absolutely no foam or cushion. smh
- sherri (10/5): - We stayed at the property for 3 nights while moving our son into an apartment before he started grad school. The location was perfect for us right near his apartment. The staff were friendly and competent. The room was clean, well appointed, and the beds were comfortable. Great shopping/restaurants all in walking distance.
- Gabriela (6/5): - Ok
- Jing (10/5): -
- Claire (10/5): - Very good, ver friendly staff.
- stephaniepL2944MR (10/5): Clean and quiet - We have stayed at this hotel many times when we have had to come to Duke for appointments. Always clean, comfortable and quiet. Plenty of parking and places nearby to eat. Grocery store super close. You don’t even have to get out onto the main road. Never had a bad stay here. Excellent accommodations after a 5 hour drive. Highly recommend.
- Kimberly (8/5): Very good - Location to Duke. Clean and room was big The breakfast. No buffett for a quick breakfast. Limited options.
- lmikester (10/5): Always Great!! - We’ve stayed at this hotel several times when we’ve had appointments or procedures at Duke Hospital. We’ve always had great service from the staff and we’ve enjoyed meals in the restaurant on several occasions and they’ve always been good with great service. Within walking distance is grocery, some retail and a variety of restaurants. Will definitely continue to stay here when needed.
- Navin (7/5): Good -
- Andre (8/5): - The hotel was conveniently located near the medical center
- Bruce (6/5): - Physically, the place is dated and needs an update to justify the high price they charge. Way overpriced and offered nothing but a room. No breakfast, no water, just a high price for an overnight stay.
- Kwei (8/5): - Good location and plenty of parking.
- Edward (10/5): - Very nice hotel, enjoyed our stay!
- Matthew (10/5): - Clean room, great location, spacious.
- Francisco (10/5): - Bed sheets had a stain, told the front desk and they quickly switched us to another room. Good experience overall.
- Iris (8/5): - The property was located conveniently for my visit to the area.
- bonnie550 (10/5): Cancer treatment - Clean hotel. Comfortable beds and pillows.Fabulous staff! Daryl, shuttle driver, is amazing! Restaurant and bar staff A+++!! Breakfast & dinner very good. Coming to Durham for medical reasons...very stressful time. Hilton Garden Inn is a nice place close to Duke.
- Sharese (10/5): - Simple check in and check out process. Loved the onsite bar and restaurant.
- Franklin (8/5): - Hotel is located in a convenient spot near Duke and downtown Durham. Restaurants and shops are a short walk away.
- Michael (10/5): Exceptional -
- Rui (8/5): Very good -
- Jeff (9/5): Superb -
- Andrius (10/5): Exceptional -
- Charles (10/5): - Good hotel. Great restaurants nearby.
- Charles (8/5): - Good option if needing to stay near Duke Medical Center
- Rosa (10/5): Loved it! - Friendly staff Excellent location None
- Susan (10/5): - Whether business or personal Hilton Garden Inn is a wonderful choice no matter what city you are in. This is my go to safe choice for travel. Keep up the great work!!!
- Krauss (9/5): Quality as expected from Hilton - Staff was exceptionally friendly and helpful. The text message service was useful to ask for more towels and pillows for the room. The breakfast was hit and miss; one dish we had was delicious, one was quite lacking.
- Jessica (8/5): Dependably good - Excellent location, clean and comfortable. Polite staff. Pretty good breakfast. Price seems a little steep for what it is. It's a good chain hotel that meets expectations, but there's nothing really special. The main appeal is the location near Duke and the hospital
- Harry (10/5): - Breakfast was very good and the staff was great. Bathroom was very good
- Isabela Njeri (6/5): - Decent enough. Nice staff for the most part. Non-smoking room smelled like smoke and not particularly impressive. Ok for one night.
- Mariana (10/5): - I would definitely stay at the Hilton Garden Inn when visiting Duke University! The staff was kind, our room was upgraded to a suite, breakfast was yummy and there were dining places nearby. We were happily surprised that they offered free shuttle within a 5 mile radius and we did not bring a car!
- Richard (10/5): Excellent - Dog friendly, shuttle to hospital , good welcoming staff Shuttle should go until 8pm
- Wendy (10/5): - Nice place, did have a little noise from train across road if facing that way.
- Elizabeth (8/5): - Very convenient to Duke University. Friendly staff.
- Jae (10/5): - Hotel is located near duke university and many restaurants.
- Jonathan (8/5): - Really nice hotel. Only major concern was a lack of active fan ventilation in the bathroom.
- Charles (10/5): - Good check-in and hotel. Very close to groceries and restaurants.
- anoma86 (4/5): FALSE ADVERTISEMENT - Front desk staff was amazing at check in , a polite young man and woman however the restaurant staff didn’t give us the same energy. Both nights I was at this property the restaurant closed early even though the front desk staff told me it closed at 10pm. I work late so that’s why I chose to stay at this property for the restaurant. When I asked the rude lady bartending who smelled of cigarettes, she stated the chef was already cleaning up for the night and we should’ve been down earlier and this was at 9:20PM March23 & March24.. such a disappointment considering we only wanted chicken sandwich and fries with a side salad. The kitchen staff needs more training on professionalism. I never write reviews but there’s a first time for everything and this should be addressed.
- Nancy (7/5): Two nights close to our son were ok - Quite nice, good bed, location Carpets seem dirty and found stuff missed by vacuum- ick.
- Charles (8/5): - I needed an accessible room because I had injured my knee and couldn’t walk. I was there to visit DukeMedical Center. The accessible room had an extremely heavy main door with tight tension and difficult to open. The shower was a standard shower, not accessible via wheelchair. The room was tight and would never meet accessibility standards. That said, I’ve stayed here many times. The rooms are dated but clean. I’ve stayed inna proper accessible room here and it was great…just not sure what happened this time around. Breakfast is good, but omelettes have changed from 13 dollars to 19 dollars. Yikes. Excellent dining options nearby, like Parizade, Juju, and Del Toro. Expensive but all are exceedingly great choices.
- Daniel (10/5): Great get away spot. - Staying overnight for a concert. Nice rooms. Only two issues one that I encounter hat most Hilton hotels is the pillows are HORRIBLE. The other was the tubs are slick. Otherwise they were very nice rooms.
- Charles (10/5): - Good quality hotel. Nice rooms, good check-in.
- Nancy (10/5): - It suited us for a quick check in after a family event
- Sophia (8/5): Great stay - Last minute booking for weather delay. Overall, the room was nice, on the older side. I had dinner and a drink from the bar and service was great. They were slammed but still hospitable.
- Brend482 (8/5): Solid hotel - Hilton Garden Inn is a value Hilton brand, but as long as your expectations take this into account, you’ll be pleased with this HGI. It is in West Durham, a small area of Durham that is heavy with college students and inexpensive restaurants and bars close by. The room was nice and updated. Quiet enough although it is near railroad tracks and I heard multiple trains while at the property.
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