Airport Hotel
Location: 15 Rue du Bois, Mauregard, Seine-et-Marne, 77990, Mauregard, FR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Relaxation and Views
Indulge in the sauna, admire the terrace and garden views for ultimate relaxation.
Convenience and Services
Enjoy complimentary Wi-Fi, concierge assistance, and a picnic area for added convenience.
Comfortable Accommodations
29 guestrooms with flat-screen TVs, free Wi-Fi, and modern amenities ensure a comfortable stay.
Discover the perfect blend of relaxation and convenience at Airport Hotel in Mauregard. Book now for a memorable stay near Villepinte Exhibition Centre and Parc Astérix.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Policies
Check-in: 12:00 PM - 11:00 PM
Check-out: 12:00 PM
Instructions: The front desk is open daily from 8 AM - 11 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Amenities & Facilities
- Long-term parking (surcharge)
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Picnic area
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Front desk (limited hours)
- Tours/ticket assistance
- Wheelchair accessible parking
- Braille or raised signage
- Airport transportation - pickup (surcharge)
- Long-term parking (surcharge)
- Wheelchair-accessible van parking
Rooms Available
-
Twin Room
2 Twin Beds
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk
Comfort - Daily housekeeping and heating
Accessibility - Braille signage
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Bed sheets not available
-
Standard Double Room
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk
Comfort - Daily housekeeping and heating
Accessibility - Braille signage
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Bed sheets not available
-
Family Room
1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk
Comfort - Daily housekeeping and heating
Accessibility - Braille signage
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Bed sheets not available
-
Comfort Quadruple Room
1 King Bed and 1 Twin Bunk Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe and desk
Comfort - Daily housekeeping and heating
Accessibility - Braille signage
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Bed sheets not available
-
Quadruple Room
1 Double Bed OR 1 Twin Bunk Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk
Comfort - Daily housekeeping and heating
Accessibility - Braille signage
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Bed sheets not available
Guest Reviews
- RICHARD (2/5): - Arrived at 9.30 pm and the place was in virtually total darkness, nobody around. Notice on window of Reception gave two numbers both unavaiable
After 1 hour standing in the cold with my wife and thre - finally a mini bus arrived and the guy - took our money and let us into our room
- Verified traveler (8/5): - Comfortable for a night. Not quite nice at night since it’s in the middle of nowhere and dark
- Yvonne (4/5): - Suited a family of 5 for one night last minute. Unlikely to ever return
- Verified traveler (4/5): - The room was FREEZING and took a really long time to heat up, and never really got to a comfortable temperature. The flooring was hard and cold... and there was a “charming” port-style window in the bathroom door! For a quick night when we needed to be close to the airport, it was fine though. The woman at the desk was lovely and very friendly, making sure we had everything we needed.
- Verified traveler (2/5): - We couldn't get in the hotel it was close after waiting outside for 20 minutes.
- Richard (10/5): - Near the Airport, easy check in and out. Would recommend
- Verified traveler (2/5): - Mold on multiple walls
Could not breathe in room from poor air quality
Windows were only air into room and 4’ wide 4 feet high and easily accessible for thieves while open with no safety’s or bars to protect guests.
Gate at front was very difficult to get in also could not leave and open gate easily.
Felt trapped in compound.
It felt like a sex traffic ring, with many dirtbag looking men wandering around the compound on their phones.
I will never go to this place again as long as I want to keep my family safe!
Jesse N
- Verified traveler (4/5): - Not what I expected of a three star motel shower had very low pressure and room had a smell reserved a family room with three beds and only received two
will not stay at this hotel again
- Verified traveler (8/5): - Super nice staff.
The staff was very cooperative and helped us arrange for a tour in Paris at very reasonable price.
The hotel is close to the airport and surrounded by security gate which makes it safe.
The only draw back of the room was the abscence of air conditioning.
- Eleni (2/5): Horrible experience with no facilities for family - We arrived at 11pm to a locked gate and the phone number went to voicemail. Fortunately someone was leaving so the gate opened and everything was pitch dark. The reception was closed and locked. On the wall was a note with two phone numbers, one went to voicemail and the mobile number was answered by a non-English speaking person. Eventually he got a English speaking lady who informed us we which room was free and the door was open. There were no facilities in the room for hot drinks, no kettle or cups. With a young family we had no options for food or drinks. We found a processed coffee machine which takes euros and a fizzy drinks and chocolate machine again which needs euro change. The set up is a motel not hotel and we had no options for any refreshments for our family and young children very late at night. Massive disappointment and if it wasn’t for the pure chance of someone leaving the premises we would never have gained entrance or been able to see the emergency numbers taped to the wall. Horrible experience after a 5 hour drive across France!
- KO (4/5): - I like that it's very close to thr airport. 10 mins
- Verified traveler (6/5): - You will get better service if you speak French. If not, the staff could cut corners and provide you with the minimal service.
- Verified traveler (6/5): - Poor location, limited service at front desk. Would not recommend if you are unfamiliar with Paris.
- Verified traveler (4/5): - Difficult to find, access and it was quite filthy - In my opinion
- Caroline (4/5): - The hotel was pretty basic and there were no towels in the room.
- Andrew (6/5): Good for an in transit, one night stay - I didn’t get a key for my room. They had to open whenever I needed to go back in
- Verified traveler (4/5): - The place is in the middle of some fields with no shops or restaurants anywhere near, there were a lot of ants all over the floor of my room and mold in the shower. The sheets and towels were very clean which was a real plus, but there was no food in the evening and only two coin operated machines with a few snacks and sodas. Luckily There had brought food.The worst was there is an entry gate and when I needed to leave at 5 AM I could not figure out how to open them to get to my taxi and had to call a number I found taped to the window of the closed office and I had to wake the proprietor to give me the code on the box outside the gate and the taxi driver punched it in and let me out. There was a shuttle but you had to pay €20 and arrange a ride in advance. Also, no English spoken. Luckily I speak French or I would have been locked inside the gate and missed my 6:30 AM flight.
- Eddie (8/5): - This hotel is good becausei s close to the airport, is economical and it has enough beds for 5. The staff would take me to the city for a fee. They have machines , but they only take coins. They need to update to take credit cards.
- Ed (10/5): - The property is good to stay, the person took me to the city for a fee, this place is close to the airport so nothing is close by unless someone is taking you. There is no food unless you having breakfast for a fee.
- Allan (4/5): - The room had enough beds for all but lots of bugs/insects on the floor and walls. The wife and kidz kept getting annoyed by them.
- Naseem (4/5): Damp cold - Damp cold water leak in toilet didn't felt safe noisy air pollution
- Martin (4/5): Not impressed - Room was somewhat dirty, specially the corners of the walls, I saw a spider, harmless however still something you don’t want to see in a place where you’ll be spending the night. Internet signal was weak and we weren’t that far from main office.
- Kim (8/5): - All good save shower floor. Maybe just France
- Tom (4/5): - It took 2 adults and 3 children. But was vety dirty. The extractor fan was broken so bathroom got very wet. Clearly been brokrn a while as black mould was all over the bathroom. No carpet in bedroom
- Verified traveler (2/5): - DONT BE FOOLED BY THE PRICE! DONT STAY HERE! This is the most disgusting hotel I’ve ever stayed at and am embarrassed that I took my family here. Had I had time to find something else, I would’ve forfeited my $100 I paid for a 5 person room. Not sure if towels and sheets were clean. Rubber floor was gross. We put all towels on the floor to walk on. THERE WAS BLACK MOULD AROUND THE FRONT DOOR.
- Jessica (6/5): Ok - Very nice staff. Room was cold. Bathroom didn’t lock and had a window in the door, so no privacy when in there.
- Evgeny (6/5): Beware - no English-speaking staff, and gated entr - If you are getting there after 11pm and don't speak French, good luck. Staff (I talked to 2 different persons, 1st when trying to arrange my late arrival, and when I actually arrived) don't speak English. When I arrived, it happened to be a gated facility. Staff did not come out, just opened a gate and told me the room number to go to. I speak a bit of French, so I managed, otherwise it might pose a problem.
The room is very small for 5 people. Concrete, cold floor. Cold bathroom - no heater there. My son complained that his bed had sand in it, but I did not check.
On a brighter side, clean, close to the airport (shuttle is 10e for all 5 of us)
- Safadieh (2/5): - There were no one to open gates for us on our arrival in the morning after a long flight and we were kept waiting is the freezing weather for more than 30 minutes... my booking made to check in on monday and leave tuesday at 12 and we arrived at tuesday at 6 morning so all what we needed is 5 hours sleep before moving to our next destination... and ofcourse we were not able to check in and lost the booking and the money ( non refunable)
- Verified traveler (6/5): - Okay hotel to stay the night after arriving from a long flight. Other than that, the room are a little bit rundown, humidity was horrible inside the room. I will probably not stay again, but I would recommend for the low price.
- ZS (8/5): - The Egyptian lady staff was very helpful and kind. She was the only person who worked at the reception and drive the shuttle when we arrived on 22nd of Dec. She helped us to order to dinner since there was no restaurant in the village. By the way this hotel is located in the small village. This is a motel like ground floor hotel. The bath room can be cleaner and dry. Water condensed on the floor over night during winter.
- S (6/5): - It looked nothing like the pictures. I feel like the room could have been cleaned a lot better. Visible dirt under the sink in the bathroom as well as around the door frame to the main portion of the room.
- Madhavan (2/5): Desolate Hotel - The limited service capability and lack of communication skill with the fact that the breakfast was not ready till10.16 is not acceptable and i neieve a 1man front dest
- Mira (2/5): - Didn’t not stay there as it was not a nice place to stay
- Verified traveler (2/5): WORST STAY IN A HOTEL EVER. RUDE STAFF - location was the worst. there is no buses pr any other means of travel there apart from taxi which will cost you 20 euros from the airport, one way. thats already 40 euro. had to order take away food as they have facilities for food, at least thats what the very rude staff told us. had to bang on the door where the receptionist was sleeping to get the main door open, and all he did is said cant speak English and slammed the door on my face. my brother had to shout at him so he could finally get a taxi/bus to the airport nearly missed my flight. WORST HOTEL EVER. WORST AND RUDEST STAFF EVER
nearly missed my flight because of him
you work near the airport and cant even communicate with people. USELESS PLACE DONT EVER GO THERE
- James (8/5): - Staff greeting us very unfriendly and didn’t speak English. Shocked to find no food at the hotel or close by after finding our way by train from Paris.
Unsure about the airport shuttle and said couldn’t book a cab. Said a cab would be 60 euros even though the cab we took to the hotel from the airport was 20 Euros.
So we opted for their 30 Euro shuttle.
Eventually looked after by pleasant woman who ordered us a pizza and confirmed our airport shuttle for 2AM.
At 2 the owner drove us to the airport in his BMW.
- B (2/5): - Horrible stay , almost like an enclosed compound without exit, no way to walk off property, felt like prison, food through venting machines , not worth even one star. Reception closed mid afternoon upon arrival , needed to come back hours later. Not recommended , not even for free.
- Jessica (4/5): Moldy, buggy, and not comfortable - This place was uncomfortable for my family and me. There were bugs (dead and alive) everywhere and the room and bathroom smelled very strongly of mold. You could see mold in several places in the bathroom as well. We will not stay here again.
- Angel (4/5): Don’t go there. For your own safety - They really suck. It was a mess.
Just pay a little more somewhere else
- Kymarra (6/5): Ok for just one night - The room was ok, drain in shower was stopped up so shower overflowed, we were told to just use towels. It was a mess.. the one lady at the desk looked so overwhelmed. Has great potential but unfortunately feels neglected..
- Damien (8/5): - Staff very nice and helpful, Room very clean and decent size great for a overnight stay. The worst thing was the wi-fi very slow.
- Verified traveler (2/5): - I killed a cockroach in the room. What more do I have to write?
- Olivia (4/5): - There was no one there to check us in or even open the front gate, we called several times before we got in. Understaffed! The room had clean sheets but there was dirty walls. Worst part was the strong smell of mold! Also nothing in the area. Do not recommend! Spend a bit more, do not stay here.
- Michelle (6/5): - Plane delay got us there at 2:30 AM. Hotel guy wS kind of grumpy because we had to wake him up. I had requested 2 beds but got only 1. Too late too do anything about it. Bathroom flooded from the shower. Cement floor made the room cold.
- Verified traveler (8/5): - This is a great hotel for an overnight near the CDG airport in Paris, especially for families. They have a family room with 5 beds that was perfect for our family. The price was great and the hotel is located in a quiet little neighborhood with a playground located about a 5 minute drive from the hotel. There were a number of restaurants and an amazing pastry and bread shop in a neighboring village less than ten minutes drive away. The hotel was quiet, relatively clean, and a fantastic price, I would definitely stay here again.
- Tisha (8/5): - Staff very friendly, quiet property, close to airport, very reasonable price.
- Gigi (2/5): - Close to CDG, but would not return. Family room cramped, moldy bathroom/shower, no ventilation other than the one window which has no screen and for safety, cannot be left open in addition to smokers outside. Grounds not maintained
- Verified traveler (2/5): - Room was good size but there were lots of bugs. Also it was hot that night and the only way to cool off was to open the one window; however, due to safety issues we couldnt leave the window open making it a boiler in the room. Bathroom was also dirty.
- Verified traveler (2/5): More like a motel. - Need a car, no public transit access.
More like a motel.
- Nandana (4/5): Beware! - There is no AC. The rooms were so close to each other. We had to leave the windows open. So absolutely no privacy. There was so much of noise from the others who were up at night and even seated outside their rooms. I would not recommend this place.
Breakfast was nothing. We paid for breakfast because there was nothing else in close proximity. The hotel was in a nice residential neighborhood.
- Verified traveler (2/5): -
Terrible......Terrible.... Terrible...
room was smelling bad -
terrible place to stay - Terrible .....
- Verified traveler (4/5): - Room seem to have a strange smell. It seemed like it had not been opened for sometime. It compares to a America’s Best Value inn. Ok for overnight stay if in transit. Not a place to stay if you are visiting Paris.
- Verified traveler (2/5): - I'm out front and no one is here. No one in the office or on the grounds. I was suppose to have an airport taxi and there is none. I'm afraid I'm going to miss my airplane!
I've been up at the office for a long time. Now what? No wifi. No phones!
- Rebekah (6/5): Not so great - The name is called airport hotel but it is actually fairly far from the airport compared to every other airport hotel. There is nowhere to eat close by. The service is passable. There is no air conditioning or phone in the rooms. Definitely would not stay here again.
- Verified traveler (4/5): Hotel Bates near Charles de Gaulle - The two staff members we interacted with were very nice and helpful, made us breakfast and got us to the airport on time the next day, which was most important. The hotel premises are awful: moldy curtains, no working air conditioning or fan of any kind, bugs, the concrete floor was continuously wet due to no ventilation, the shower floor was ancient. The weirdest was that you are in no man's land, no cafe or restaurant of any kind, there is an actual security gate so you can't walk away from the motel. The staff had to order some dinner for us from the one pizza/pasta place takeaway option.I think if you need to stay at Charles de Gaulle, it's best to pay more and stay at Novotel or Ibis, which are on the airport premises. But book early, we missed out! Once again, the people working here were very nice.
- Verified traveler (2/5): -1 - No one in the desk whenever u need help, no aircon and when i asked the front deak neing helpless.bathroom cloged.
- ori (2/5): - The worst service i have ever seen.
last week i booked the hotel and sent a msg to the hotel saying ill get there between 3-5 am. when i arrived the gate was locked, i waited an hour before jumping over the fence only to see that no one is at the reception. -i have everything on video. i called more than 20 times. after waiting 3 hours a driver opened the gate when he was taking some people to the airport he didnt understand English and i was left to hand gestures. the next day i left and they dont have a website so i have no way to ask for a refund because even when i call no one understand english. its a beatiful location and the hotel is cute but i wouldnt stay there.
- Verified traveler (8/5): - What I really liked was the women who seemed to have the responsibility of doing everything. The hotel itself is away from the airport, so no noise! Good place to go after a long plane ride.....relax!
- Verified traveler (2/5): - Terrible......nobody at reception at time of check in lady came to reception after picking up passengers from airport.room was smelling bad on top of that no room key was given to me as it was lost.five minutes after checking in I came out and again reception was locked and nobody was available at reception as lady again went to airport to pick up passengers the main gate was closed and code was given to me to open the main gate.since I had to stay only for few hours I did not bother.overall a very terrible place to stay
- Verified traveler (8/5): Great experience - The owners/employees are beyond helpful and genuine. The beds were extremely comfortable, even with my 5 month pregnant belly making back pain a norm those beds helped a lot. I noticed this is quite common throughout Europe-there is a small amount of black mold in the shower. From experience I know how difficult it can be to stay on top of the mold so I understand. Everything else though was spectacular. This hotel isn’t close to anything except the airport but the owners/staff will gladly drive you to your destination for a small fee- they are very accommodating (better than taking an Uber or taxi). I would also suggest knowing at least some French to get through communications. And bring change for the handy vending machines!
- Verified traveler (6/5): - They need to improve their customer service at ningth because nobody was at the reception.
- Verified traveler (6/5): - The room served its purpose for price and being close to the airport.
- Verified traveler (4/5): - The hotel looked clean and modern but smelled of smoke and mold. There was no restaurant or 'wellness' center like advertised.
- Gisele (4/5): - Bare bones room. No amenities, only restaurant was 8 miles away, 8 E for delivery charge. Vending machine for soft drinks & water out of service. Staff seemed angry when we asked for ice, which was unavailable, as well as bottled water. Do Not Stay here.
- Gery (2/5): Close to the airport but need freshing up - Good staff, room size good but, bare concrete no carpet and dirty. Definitely need improvement.
- Benjamin (2/5): Don’t go here - Worst experience ever service pathetic and rude and I he room was a joke. Staff had no idea and lie about everything
- Cheryl (6/5): Close to airport - The beds were quite hard and the room small but it was clean and very close to the airport which was our main interest.
- Verified traveler (2/5): Do Not Stay Here - Name of hotel implies association with airport. There is none. This place is disgusting.
- Verified traveler (4/5): - Temp was different in room, bathroom was cold. Only one trash. No fitted sheets on bed. Small. Bathroom was not that clean. internet did not work if barely at all. No food options. Had too pay for shuttle.
- Adrian (4/5): Very dissapointing never again. - While the feminine staff was helpful, "Airport Hotel" is just a marketing name as the hotel is in the middle of nowhere and it is a two stars hotel with indulgence. We stayed one night and rushed the next day to Novotel Suites (4 stars) where the first night was just a little more expensive and the second night was even lower. While the big hotels have free shuttle, this hotel will charge you 20 eur to be taken from the airport and in total 30 eur for both ways.
As a marketing person, I can stay that the first step for them to remain in business would be to offer the shuttle service for free. You don't have any shops around and you need again their shuttle or a taxi to get out, this didn't appear in the website's presentation. The room was very basic, my daughters saw some insects and they were not happy and in the room was a bad smell of sewage.
At 12 o clock sharp the next day the hosts knocked on the door asnd asked us to pay the shuttle from the previous night. As a very frequent traveller, I had a very poor experience and I stayed only because I arrived very late and had two children that wanted to go to sleep.
- Verified traveler (6/5): - comfortable but water was turned off for plumbing when we arrived.... nothing to do around the hotel at all.
- Trish (4/5): Read the small print. You get what you pay for. - Had to pay for the airport shuttle each way. No one was on site to open the security gate to our taxi driver without a phone call (which the taxi had to make). No one was present in the office on our arrival (had to wait for 15 minutes (the shuttle driver who was off on an errand was also the desk clerk). The room had a cement floor with no carpeting. The town of Mauragard has NO restaurants or even a bakery, although it looked quite charming when we drove through. Our only option was to pay the hotel shuttle to take us to the nearest area (a few miles by car) for a restaurant. The only food available on site was a machine with snacks or to order a pizza or sushi delivery based on a flyer in the room and in the lobby. There was no phone in the room, There was an odor of urine in the bunk bed used by one of our group, although no stains could be found on the mattress when we looked.
- sarah (2/5): Wouldnt stay here again - Room was dirty, bed linen needed washed, tiles in the bathroom were moldy shower not much better
Was charged €24 for breakfast and it was a bowl of cereal and a roll not worth €10 never mind 24
- Jamen (8/5): Le Chat - The front desk girl was very pleasant! Helped us print out airline itinerary and helped us out with shuttle rides. The room was surface cleaned, but the shower had a bunch of hair clogging the drain and the bunk beds also had hair on the pillows.
- Verified traveler (8/5): - Arrived late, as the taxi seemed too drive us around for about 1 hour so he could get his money's worth... We it states that it's only 10 minutes away for hotel... Very disappointed with that, & would proberly put me off coming to Paris again .. But owner was pleasant & helpful
- Verified traveler (4/5): - Was supposed to be picked up at the airport by hotel shuttled. Called the shuttle only to have the driver say he does not speak English. Took a cab to the hotel only to have to wait at a locked gate to get into the hotel grounds. The driver of the shuttle was also the front desk person. Had to wait outside at 11pm for him to show up. No one spoke English. Bizarre and bad experience.
- Pablo R (6/5): A place to crash for a few hours - Located near the airport but in the middle of nowhere. Got to the hotel at 11:30pm. Could not get anything to eat except candy at the vending.
Hotel gate was closed and had to call to ask for a code.
Room had a strong smell of paint or something.
Was there for just 6hs so was ok.
- Verified traveler (8/5): Nice affordable hotel - Stuff were on time picking us from and to the airport. The room was clean
- Carl (6/5): - was supposed to be 2 rooms had 5 people stuffed into normal hotel room
- Ahmed (4/5): Staff and conditions - Paid shuttle and breakfast aren't advertised on their website. The staff on duty is doing everything from reception, driving the shuttle bus and the housekeeping duties.
The young staff was overwhelmed.
- Verified traveler (6/5): Don't go to this hotel. - When I make the reservation it was for the hotel in the Airport not for this one, there was no one on the hotel to open the door at 11:30 pm.
I was not happy with this hotel.
- Verified traveler (2/5): Too far from everything, understaffed. - Too far from everything
The hotel is way understaffed ( one guy show)
Rooms are not very clean if you stay more than a day.
Not a good choice for staying during a visit to Paris.
- Oskar (4/5): Pay extra and stay at a hotel in the airport - Stayed there for about 7 hours just to catch a 6am flight from airport. It was very difficult to find the shuttle as you needed to call the hotel to pick you up and the pick up location was difficult to find . The shuttle driver was the hotel receptionist too. Anyways out of the 20 hotels listed at the hotel shuttle loop it is not listed and the airport staff didn't know about it . We asked a taxi the rate from the airport to the hotel it's around 30 ... Even though it's a gated hotel or I would say motel in the the country side. They had a vending machine for food and the room was ok but overpriced . I would not stay there
- Verified traveler (4/5): Nice staff, dirty rooms. terrible location - We stayed at the Airport Hotel for one night in order to be close to CDG for a morning flight. The rooms desperately needed a thorough cleaning and there is no air conditioning. Given it was a warm evening, our rooms were uncomfortably hot. There's a lot of noise from planes leaving CDG. The place is in the middle of nowhere so don't expect to find restaurants or any other amenities nearby. The staff was friendly and we took advantage of their shuttle service to get to the airport in the morning. Look for a cheaper, cleaner, closer option. If you can't find one, this place will be fine for one night.
- Verified traveler (8/5): Nice place close to the airport. - Good place, small but offer that you need and the neighborhood is beautiful.
- Jean (10/5): - Great for stay before airport departure
- Verified traveler (8/5): Decent price - Used it on our way back to UK after a family holiday at Disneyland. The room was bit too small for a family of five. There were no tea/coffee facilities in the room.
- Valerie (8/5): Farol Hotel - Overall good experience except for few things. Room 303 has a terrible smell! Not enough umbrellas by the pool. People were complaining to the manager. It was a very hot day and no shade. Hopefully they will fixe the problem. For a five stars hotel there is no gym. They accept dogs but not everywhere. My dog had to stay in the bedroom. I wish they would let people know before making reservation! Otherwise excellent situation. The Hotel is facing the ocean very relaxing. Pool's staff are very friendly.
- Scot (6/5): Not the best hotel for an airport. - I booked this room for 5 people. While it slept five people, it was not meant for five people. There was only one chair and a tiny desk. There was no place to put luggage. While it was close to the airport, there were no restaurants or gas nearby. There was no A/C and when we opened the window the flood lights shined into the room making it hard to sleep. It was a really weird location.
- Verified traveler (6/5): close to airport - We arrived late around midnight and took Uber to the hotel. The main gate was locked and no one answered the inter phone. Our Uber driver was kind enough to call the hotel office which was only answered by answer machine in french. He also used his personal phone to call the "urgent" phone number affixed to the side of the gate and spoke to someone in french, got the gate code and took us inside the compound. After knocking dark windows of reception room, a staff came out and gave us the key to the room.
If we spoke french or arrived within the check in time our stay would have been much more pleasant. It is a cute hotel, in an idyllic location. The staff who was at reception also drove us to the airport with the hotel van.
- Ray (8/5): Nice motel close to airport - Friendly staff. Convenient to airport. Not much around there.
- Verified traveler (2/5): DISGUSTING HOTEL - I took a cab to the hotel and was dropped off at the gate and told to push the enter com for entry. The enter com did not work and did not receive entry until the hotel van arrived 10 minutes later. The room looked like it had not been cleaned in weeks. The bathroom shower was full of mold and unusable. The bed did not look like it had been changed and slept on top of the cover. It was a cold evening and the room had not heat.
- wh (2/5): Check in was closed - I arrived at 23:30 check in was closed didn't let me in! It's an airport hotel check in should be 24hrs to be able to accommodate passengers even if the flight gets delayed! It's in the middle of nowhere after not opening the door for me I had to walk 2 hrs in middle of night temp 0 to arrive to a place where I can ask for a cab to go back to airport
- John (6/5): - We got their early and wanted to get something for dinner.Your only option is to order a deliver pizza.
- Bruce (6/5): New hotel close to airport. Remote from restaurant - Easy booking. Excellent no fuss check in. Room is basic but adequate for transit accom. Carpet on floor would have been good. Bathroom very well appointed. WIFI easy.
Guidance on where to eat in next village also good. Car required. Restaurant on site would have done well. Parking adequate.
Airport trip requires GPS guidance.
Overall very satisfied.
- Ron (6/5): But Where Is It? - Arriving at Charles De Gaulle, I thought I would have little problem getting to the hotel seeing that it is advertised as being very close to the airport. Wrong. The official hotel shuttle service located at the airport does not serve Airport Hotel which is situated in a village off the beaten path. Most people in the official information booths as well as bus drivers and police officials had no idea where the hotel was situated, even though I had all the relevant coordinates: name of village, area code.
If you factor in the obligatory taxi fare or the pay-for shuttle service the hotel provides, the cost of the room here is not really all that competitive. Airport Hotel is for those who have cars.
- Mick (8/5): Close to the airport and nice and quiet - Easy to find. Got their late (after 9pm) so had to drive about 10 minutes to next town to get something to eat. Easy hotel to find and nice quiet location but still close to the airport.
- Verified traveler (8/5): - Well located, big packing on site, all rooms are on ground floor makes it easy with the luggage.
- Mark (10/5): Nice hotel in an inconvenient location. - The hotel was in the middle no where and it was quite expensive to get a taxi to the airport when the shuttle was not running. Thought we were booking close to the airport but that was not really the case. In fact, when we came back from a night in Paris and arrived at the train station at terminal 1 four taxis refused to take us to the hotel. Luckily the fifth driver we asked agreed to drive us the 5 km to the hotel. The others all wanted fares back into Paris so they could finish their night with a larger fare.
- Joseph (2/5): - You were completely deceptive about your location.
- Verified traveler (8/5): Comfy, spacious for family of five. - One might stay on way back from Disneyland. Room was clean, beds comfy and big enough for three adults and two children.
Was only used to sleep in then set of for home.
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