Astra Falls Creek

Location: 5 Sitzmark Street, Falls Creek, au

Star Rating: 4 Stars

Property Type: Lodges

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Non-smoking rooms
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Wheelchair accessible
• Kid meals
• Heated pool
• Coffee Shop on site
• Spa/wellness center services
• Fence around pool
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Fire extinguishers
• Invoice provided
• Smoke alarms
• CCTV outside property
• 24-hour security
• Key card access
• Ski storage
• Television in common areas
• Ski-in/ski-out access
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Pool sun loungers
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Pool waterfall
• Health or beauty spa nearby
• Snow sports gear
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Interconnecting Deluxe Room

  2 King Beds OR 1 King Bed and 2 Twin Beds

  323 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with Netflix

  Food & Drink - Refrigerator, coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - 2 bathrooms, shower, bathrobes, and slippers

  Practical - Local maps, window screens, and guidebooks; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers
  • Electric kettle
  • Wheelchair accessible
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Local maps
  • Window screens
  • Guidebooks or recommendations

• Studio with Sofa Bed

  These luxurious Studio's have a king bed and deluxe linen, and come with a Queen sofa bed. A lounge area which includes a flat screen TV and Apple TV is featured as well as a kitchenette featuring a Nespresso coffee machine and tea selection, half size fridge, convection oven/microwave, stovetop with all cooking utensils and crockery provided. The bathroom features a luxurious bath and rain fall shower.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Studio

  Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as a quiet street view.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Deluxe King Room

  This room features a flat-screen TV, Apple TV, Nespresso coffee machine and a private private bathroom. Also included is a selection of teas. Rooms are spread throughout all floors of our hotel, rooms can be front or back facing.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Interconnecting Family Room

  This large room features a flat-screen TV, Apple TV, Nespresso coffee machine and an private bathroom with luxurious towels and bathrobes. Also included is a selection of teas.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Additional bathroom
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment

  This Deluxe 2-bedroom and 2-bathroom apartment features a luxury king size bed in each bedroom which can be converted into 2 king singles. The apartment includes a fully-equipped kitchen with modern appliances, Nespresso coffee machine and a selection of teas. A living/dining room space equipped with a flat screen TV and Apple TV help's make guests feel at home. Room is located on level 1 and does not have a view - is back facing.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Deluxe Double Room with Balcony

  Located on the top level of Astra Lodge, this room offers views of the summit and Mount Bogong. It features a flat-screen TV, Apple TV, a selection of teas and a private private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

Guest Reviews

• Shane (10/5): It was awesome ! - Everything ! Nil
• Julia (10/5): - Everything! One lady at the restaurant area. Very cold and not very genuine. Happy to help but she wasn't very accommodating.
• Kate (10/5): Loved it! Stayed last year this was our return stay and we will be back next year - Friendly staff clean rooms great restaurant bar lounge with excellent food and atmosphere Nothing
• LOUISE (10/5): Excellent - Great service and wonderful fireplace. We have stayed many times and will be back !
• Craig (10/5): -
• James (10/5): -
• Jonathan (10/5): -
• Wayne (10/5): -
• Harry (10/5): -
• Lucy (10/5): The best of everything at Falls Creek - Attention to detail . Relaxed Swiss alps feel. Couldn’t fault it
• Alisha (10/5): -
• Matthew (10/5): -
• Mario (9/5): - Breakfast was reasonable, could do with a bit more variety. Nothing.
• Andrew (9/5): -
• Jones (10/5): - The Astra was everything and more. Fabulous setting, comfortable stylish rooms. The leisure facilities were top notch.The staff were warm and friendly and very accommodating. I could not recommend the Astra more. The food was fabulous in the hotel and the bar had a lovely atmosphere. Thank you so much!!
• Holly (10/5): Fabulous stay! - Wonderful hotel, lovely staff, great food, rooms, and facilities, super cosy! Nothing
• David-John (1/5): Ehh.. - The snow. I didn't like the condescending tour of the 'motel' etc; my employment has me practically living out of decent star hotels so I don't need to know how to press the lift button etc.
• Daych (10/5): -
• Ian (10/5): Great staff, great amenities and good location. Definitely recommend - The room rate included breakfast with great coffee. Not just instant. The ski lockers were warm so you could leave your glasses and gloves. Ski in and Ski out location. Loved the library and books also the spa and pool. The sauna was great after a day on the slopes. nothing
• Pauline (10/5): Absolutely sensational. Rosy is delightful and the most amazing woman. The staff outstanding. - Good. Having poached eggs.
• Jade (9/5): -
• goran (10/5): -
• macarie (10/5): Best winter family stay! - I was there with my son who took on skiing for the first time. So wanted somewhere comfortable, where we could both relax. We were very well looked after, felt like being at home and everything from the food to the room and the relaxed atmosphere made for a perfect stay. Location is great and we went along for the fireworks on our last day! The closest I've experienced in Australia to the village atmosphere u get in European ski resorts. One of the days we were hotel bound due to terrible weather, and that's when good facilities really shine. And Astra did just that. Between the swimming pool and the spa and the library and kids zones and open fires ... the place had a great vibe.no cabin fever! The room was warm for how we sleep, really warm. But we worked with it: turned off all heaters and staff were kind enough to strip away the mattress topper as well.
• David (9/5): -
• Adele (10/5): -
• sylviana (10/5): -
• wayne (10/5): -
• Angela (9/5): Beautiful ski in ski out boutique accommodation - Breakfast, good room, great boot room and ski storage, pool, spa Hot water boiler not working unfortunately during our stay but I am sure this was just one of those things
• Victoria (10/5): -
• Katina (9/5): A lovely stay at the Astra. the staff made it all worthwhile - Breakfast was a buffet and a good choice of food. It probably wasn't as hot as I would've liked. You could order eggs and a few specials on the menu which was good. I ordered the Ham frittata which was absolutely delicious. The hotel itself is very beautiful. The staff are amazing. The rooms were very small and dark therefore could feel closed in.. Very modern and enjoyed the luxury items in the room.
• Anthony (9/5): Very good stay and my children really loved every minute of their time at Astra. - Rooms were comfortable, albeit a bit small [bathroom], dining and leisure areas [fireplace] were good. Ski room/lockers were good as were the pool & sauna areas. Staff were very accommodating and always there to make sure our stay was the best it could be. I particularly thought the breakfast staff were excellent. Unfortunately, I had to work during most of the stay and I was looking forward to using the library to use for this. However, another couple of guests also used the library for work purposes and one, in particular, held so many Zoom meetings, it was almost impossible to work quietly; I think the library area should be a quiet zone so that guests can use it in silence.
• Natalia (10/5): Alpine Elegance Redefined: A Stay to Remember - From the warm welcome and guided tour on arrival to the spacious, beautifully appointed rooms, our stay was flawless from start to finish. We especially loved the cosy library, and unwinding in the spa, sauna, and pool after a day of skiing was pure bliss. The drying room for ski gear was a thoughtful touch, and the on-site restaurant impressed with both breakfast and dinner. A perfect blend of comfort, style, and mountain charm — we can’t wait to return.
• Geoff (10/5): -
• Risto (10/5): -
• tjia (10/5): - Everything
• chin swee (10/5): FABULOUS ACCOMMODATION STAFF made it PERFECT ! - Great communication and care, the breakky included, fabulous assistance with luggage, nothing
• Terry (10/5): -
• Hong (10/5): -
• Lydia (10/5): -
• Oleh (10/5): -
• Siva (10/5): Great - Walls were a bit thin and street noise past midnight on Saturday
• Yiwen (10/5): -
• goran (10/5): -
• Tony (9/5): Great place with a Great Team!!! - Overall it’s a beautiful hotel and has been kept in excellent condition since its refurbishment.. Mattress needs replacement 304
• Paola (10/5): -
• Ellouise Smith (10/5): -
• Julie (9/5): -
• Shanshan (10/5): - Staff were super nice and helpful. Good to have hot jaccuzzi in the pool area. The library was my favorite - cozy and relaxing atmosphere. It was quite a mission to walk to and from the chair lifts, especially when you have your and your kids' ski gears to carry with ski boots on.
• Devi Marliana (7/5): -
• ZI (9/5): It was enjoyable stay would stay again - Need more variety Too much stairs after a long day of powder.
• Dawn (10/5): -
• Wentao (8/5): -
• Amen (10/5): I really enjoyed the stay and the service of all of the staff was exceptional - Breakfast was okay;
• Belinda (9/5): We had a wonderful time there's nothing to fault when staying at the Astra. The staff were very friendly all the tim - Beautiful facilities the bar and restaurant had a European feel. A water station in the stunning pool area would have been great.
• Robynne (9/5): -
• David (10/5): - Bar and restaurant are fantastic, spa/pool/ sauna/ steam room is a beautiful space to be in after a long day on the slopes. Ski from the front door & leave all your gear in a spacious private locker in the funky ski room. Beds are very comfortable. Love the black out curtains! Room was on the small size, could do with an area to sit / table.
• Alice (10/5): -
• Seunghyun (10/5): Amazing Exprience - Astra stood out even in Falls Creek, with everything conveniently accessible. The sauna, especially, was the perfect way to soothe tired muscles after a day on the slopes.
• Jamie (7/5): - The pool and spa the building was super hot. become very uncomfortable
• Daniel (10/5): - Overall , it is an excellent property, with friendly and helpful staff. Nothing
• Joanna (9/5): We had a fabulous family holiday at Astra Falls! - Fabulous facilities, staff and location. A trip to the snow is always expensive!
• Rachel (9/5): -
• Lanzhen (9/5): -
• RC (7/5): top class facilities but disappointing interactions - good location, exceptional facilities, excellent service from the oversnow transfer staff basic breakfast offering. no soundproofing - we could hear every conversation in the next room and room/stairwell doors slamming all night (soft close and some signage to be mindful of other guests would be a good idea). very disappointed when we were overlooked by the staff member who was supposed to greet us for check in and we found the reception staff quite rude/dismissive throughout our stay. it was sad to see how differently we were treated depending on whether we were in designer wear or not.
• Junice (8/5): It was a pleasant stay. Room was big enough for a family of four. The staff were very prompt in attending to our needs w - The staff are extremely friendly, helpful and accommodating ! They never fail to assist whenever we approach them for upgrades, directions, recommendations and enquiries. No sponge was provided for washing the utensils.
• Sirui (10/5): Excellent service, excellent food, love the spa and pool, will definitely come back. - World of mouth Room a bit squishy
• Lye (10/5): -
• Kyla (10/5): Awesome family experience - Staff were exceptional and everything was immaculate. Would definitely stay again. Restaurant was great but more catered for adults. Complementary transfers to wherever you wanted to go was essential as they're right in the middle of the village between the lower and upper chair lifts. Kids loved the pool room. The standard room lacks storage space for luggage and clothes etc but that was really our only complaint. That and having to traipse most places with grumpy kids but I can't blame astra for that one.
• Guest (10/5): - Spa, swimming pool No
• HUAFENG (9/5): -
• Sishi (10/5): 物超所值。下次还会入住。 - 设施一流，员工热情对我们的要求有求必应！今年暖冬，山上本来人就少，我们在酒店的一周泳池几乎都被我们承包，SPA，桑拿房，温水泳池！非常喜欢酒店的手环钥匙的设计，方便，没有找过钥匙，太省心了！ 如果一定要找个需要改进的，我觉得是早餐（虽然早餐已经相对非常丰盛）…但是如果可以每天稍许变化花样，可能会更好！
• Heming (9/5): -
• Marguerite (9/5): -
• Guest (10/5): -
• Heather (9/5): - Excellent service including after hours transfer to our room from the Accommodation Transfer Service point. Beautiful facilities - lovely indoor pool area, sauna and spa, open late which was great after a long day on the slopes. Breakfast was included and was delicious!
• Carol (10/5): Fabulous accomodation at Falls Creek - We were met outside the building and welcomed to Astra. The amenities are fabulous and our room was very comfortable for our week long stay. We ate in house for breakfast and most dinners. Breakfast was included. The dinners we had were delicious and interesting accompanied by good wine. Apart from the spectacular views and location, I think the highlight of Astra is the team that work there. Their service, friendliness and enthusiasm was second to none. They were immaculately presented and worked well as a team. We eventually had to leave.
• Mario (9/5): -
• Bruce (8/5): Fantastic service, best ski room & restaurant in Falls Creek - Central with great staff & facilities. Best restaurant on the mountain
• Lianne (10/5): -
• Wentao (8/5): -
• Geoffrey (10/5): Brilliant week, great accommodation -
• MENG (8/5): -
• belle (10/5): A truely wonderful place to stay - Attention to detail, relaxed professional staff, amenities. From the attentive smiling welcome of our pick driver Jonah to the manager Sam, everyone and everything was perfect A truely wonderful place to stay
• Christina (10/5): -
• Yan (10/5): -
• Michelle (8/5): Would stay there again, but avoid the sofa bed and use the free transfer from the very beginning. - Breakfast was good. The swimming pool was nice and staff was good. The room was good except for the sofa bed. The sofa bed was uncomfortable and squeaky. The noise coming from the hallway and elevator would wake us early morning and late evening. Ski in/ski out is not possible with little kids given the hilly topography, although the free transfer service worked well and mostly made up for it.
• Bo (9/5): -
• Melissa (9/5): -
• Sheryl (10/5): -
• Michelle (9/5): -
• Yulin (6/5): walk between ski lift to hotel is the hard work for every day! - clean and nice not easy to go to ski lift, especially with kids, hotel transfer is not enough!
• Joyce (10/5): - very nice staff and great food/drinks in restaurant. can ski out but cannot ski in (if i have to say something i do not like)
• janice (9/5): Had a fabulous 3 night stay, heaps of snow, beautiful location and helpful staff. - bed was super comfortable, facilities very clean and well provisioned. great amenities, spa, pool, sauna and drying room with individual lockers. Lovely spa treatments available, with professional staff. rooms were a little small with only one small chair. Smart TV difficult to navigate and had to use personal log in for the accounts rather than hotel facilitated. Room heating was too hot. Communication difficulties with some of the international staff.
• Angie (10/5): Highly recommended hotel resort -
• Mark (10/5): -
• Philip (10/5): -
• Gareth (9/5): -
• Priscila (10/5): amazing place super friendly staff - amazing hotel , one of the best places I’ve ever been for holidays
• Yunting (9/5): Can’t go wrong with Astra - Good design for the room and the restaurant, clean room with towel heating facility. Very friendly staff and great breakfast. the room is a bit small.
• YAO (10/5): - Such a beautiful boutique hotel，nice restaurant and pool！

Photos