Emeraldene Inn & Eco-Lodge

Location: 166 Urraween Road, Hervey Bay, au

Star Rating: 3 Stars

Property Type: Lodges

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Luggage storage
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Salt-water pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Delivered food - securely covered
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Horse riding nearby
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Family Apartment

  This spacious one-bedroom apartment features a full kitchen, a dining area and a large patio.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Studio - Disability Access

  The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Shower chair
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Super Suite

  1 Queen Bed and 1 Twin Bed OR 1 King Bed

  323-sq-foot soundproofed room, furnished balcony with garden views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV with digital channels

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk; cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking, renovated in November 2016

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Deluxe Room

  1 Queen Bed and 1 Twin Bed

  323-sq-foot soundproofed room, furnished balcony with garden views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV with digital channels

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Superior Twin Room

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

• Premium Studio

  1 Queen Bed and 1 Twin Bed

  Furnished balcony with garden views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV with digital channels

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Studio Suite, Accessible

  1 Queen Bed and 1 Twin Bed

  323-sq-foot soundproofed room, furnished balcony with garden views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV with digital channels

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk; cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair-width doorways

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Bathroom grab bars
  • Lever door handles
  • Wheelchair-width doorways

• Superior Suite

  This suite features a balcony offering garden views, a kitchenette and luxurious furniture. The living area offers a 32-inch flat-screen TV, dining table and bright work desk. This room has a kitchenette with Nespresso coffee machine, Nespresso coffee and bottled water. The private bathroom offers free high-quality toiletries. Free WiFi is also available (up to 250MB/day).

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Suite

  This suite features a balcony offering garden views, a kitchenette and a flat-screen TV with digital channels.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Ron (6/5): - Allowed dogs Property getting a bit long in the tooth
• Mahboubeh (9/5): -
• Darryl (9/5): -
• Melanie (9/5): Great location, clean and comfortable. - Great location Easy check in Clean and tidy room Comfortable beds Love the lush tropical garden feel The pool and bbq area could do with a spruce up, otherwise it’s a great place to stay :)
• Louise (10/5): Would definitely recommend. - Beautiful grounds, friendly helpful staff and very spacious and well appointed accomodatiom.
• Wayne (7/5): Very comfortable and convenient - Great manager Bob Road noise
• Gemma (10/5): -
• fotopoulos (9/5): -
• Jane (10/5): Lovely gardens comfortable and clean - Lovely gardens Clean and comfortable Easy to check in
• Keith (10/5): good in the circumstances - I was supposed to be overnighting with my husband while I furniture etc was being transferred from our old home. Unfortunately mu husband was taken ill and was hospitalised so I spent the night alone at the Emeraldene. The staff were polite, attentive and friendly. will recommend it to any one
• Danielle (8/5): Good pet friendly accommodation - Location close to the hospital which was our destination for the visit. The room was spacious and pet friendly. Cups were dirty and air-conditioning struggled to reach the bedroom.
• Helen (7/5): Convenient for an over night stay - It was easy to find and close to the airport . The room was large and there was parking on site. There was some noise from the people in the room next door. I would prefer something more quiet.
• Warren (8/5): -
• Rachel (9/5): - Lovely gardens, room size, very clean, kitchen, cosy, enjoyed the pool, quiet and private. Husband found the bed uncomfortable- that was the only thing, but it is significant if you can't sleep well. Otherwise was really great and I'd recommend it.
• Eland (8/5): - Everything ready and welcoming, loved the self check in N/A
• michael (8/5): Had a lovely stay except for the short fall of soap in the shower area, especially for the price. - Location and setting was very good, nice and quiet. There was no soap or shampoo/conditioner which is usually in accommodation facilities.
• Rowyn (7/5): -
• Lauren (9/5): -
• candice (8/5): Friendly and relaxed - We had a great little space for the 3 of us plus our dog. Very clean and tidy Facilities offered were great Owners are very helpful, accommodating and that alone is what will keep me booking there Not a dislike at all The main bedroom only has a fan so in summer, if you are someone who lives in air con like me, you'd need to sleep in the lounge area with the air conditioning
• Powell (10/5): -
• Belindajane (8/5): Attended Conference at Hervey Bay Hospital .. very convenient & close to all shops etc. - Staff Excellent …Friendly Purchased the Breakfast Box .. very good Room Spotless
• Tracey (10/5): Relaxing - The location was close to the places we had to visit.
• Franziska (10/5): Very welcoming place for you and your furbaby! - We travelled with our new puppy and received a warm welcome at Emeraldene Inn & Eco-Lodge. The room had everything we needed, was clean and spacious, with access to an outdoor area at the back. Everything was brilliant.
• CHENQI (10/5): - The front desk lady is very nice and kindly asked me weather the storm have delayed our arrival. The apartment is super spacious and all the amenities are available. Regarding the location of this ecolodge you definitely need a vehicle for moving around the town. There’s a big picture of a turtle on the wall hanging above the bed and I can not be very sure each and every guest is comfortable with it.
• B&B (10/5): - Wheelchair accessible room with bathroom. So clean, the beds are comfortable
• Fabian aiton (10/5): -
• James (10/5): -
• Natasha (6/5): - Nice nature easy check in Clean rooms but it still had the dusty smell.
• Lana (10/5): - Clean, comfortable, affordable accommodation. Hosts were excellent and I would happily stay again.
• Jenny (6/5): We had a tremendous time at Gari and looking around Her ey Bay and Maryborough - Location and setting No service at all- cleaning, change of towels for a 3 day stay, no hair dryer
• William (10/5): - Great little place, quiet and clean.
• Joanna (8/5): -
• Harley (7/5): -
• Katrina (8/5): - A surprise so close but no one would know its there from busy road
• Paul (8/5): - Very nice gardens, reasonable room and dog friendly.
• Rebekah (10/5): -
• Beck (7/5): Feels like a rainforest - Spacious room. Nature - trees, birds. Friendly owner.
• Jenny (10/5): Exceptional - The rainforest gardens Can't think of anything
• Neyland (9/5): Superb -
• Neville (8/5): - It is very handy place to stay on the way north from Brisb ane
• Bronwyn (7/5): It served its purpose but needs some tlc - Nice and secluded The place is looking a bit tired
• Lee-ann (10/5): Exceptional -
• Ian (9/5): Superb - Peacfull The setting is great
• kerri-ann (10/5): accessible room was good - accessible room was big enough for 3 of us to stay there. Roll in shower was a good size too. Hotel was great location. Would stay here again
• Kerri (8/5): SUPER comfortable and CLEAN! - Clean, clean and space. Not ultramodern but a great travellers retreat. Park right outside unit. Outside deck with table and chairs. Pool. Away from traffic. Greenery. Great light in desk area and lounge seat in room. Friendly staff. Close to hospital. Dog friendly. Not really a concern for us but consider driving distance to beach or food.
• Shauna (8/5): - close to hospital which was purpose of the visit to HB
• Katherine (10/5): Such a beautiful spot, a true hidden gem - Tranquility, cleanliness, location Nothing
• Lan (7/5): Good -
• Diedre (8/5): Clean room and facilities. Peaceful surroundings. - Green foliage and surrounding trees made the stay peaceful and relaxing. Friendly staff upon arrival. Clean facilities. They were extremely accommodating, allowing my family to bring our 3 cockatiels into the room. Our family enjoyed the pool facilities. Next time, I would bring my own pillows, I found them too hard personally.
• Darren (8/5): Very good - Great location for us . Love the bush settings . Toilet was leaking as water running. Told managers. A bit loud. I turned it off .
• Jeannine (10/5): SPACIOUS AND VERY CLEAN - It didn’t look promising being just off a main road, but once inside it’s a little oasis of calm. It was exceptionally clean, spacious and has everything you need. We only stayed a night but you could easily stay longer if you don’t mind driving to places such as Hervey Bay. Our neighbour smoking. I think smoking shouldn’t be allowed on the property as it is at most other places.
• Kerrie (10/5): Exceptional -
• Rebecca (7/5): Good -
• Marieanne (9/5): Superb - The room was situated in lovely gardens with lots of birdlife. The room was beautifully decorated and spotlessly clean.Emeraldene is dog friendly .
• JIANTAO (10/5): - Clean and neat , friendly staff , a pleasant night
• Veronica (7/5): Good -
• Parkes (9/5): Superb -
• Brittney (7/5): Good - Easy check in. Clean with friendly staff, wheelchair friendly.
• Glen (8/5): - All good
• Michael (10/5): - Staff went above and beyond to help, room and grounds perfect. Will be staying again
• Linsey (7/5): Generally very good! - Generally very good A bit of a damp smell
• Anirban (6/5): - The place should have smart TV
• Tania (10/5): Exceptional -
• Helen (8/5): - I booked an accessible room at this property, which was an excellent choice for an older person with mobility issues. The room was comfortable, although I found the lounge too low and the desk chair rather flimsy. There is a good fridge, a microwave and a kitchen sink.
• Sami (10/5): Exceptional - The accommodation was excellent. I like everything there.a cozy and quiet place.friendly staff.the front desk person was so helpful and welcoming 😍
• Ben (10/5): Peaceful, calming, comfortable. - Driving into the property, with all the trees, was very calming and relaxing. The rooms were spotlessly clean, spacious and comfortable. It felt very peaceful and relaxing. The portable hot plate meant we had a mini kitchen and could comfortably cook breakfast. Highly recommend this property. Nothing
• Sherona (10/5): - Clean bedroom and bathroom. Nice touch with some bottled water in fridge and milk for tea and coffee.
• Peter (6/5): - Good for the price.
• Annette (8/5): Very good - Loved the greenery surrounding the units. Having a back door with seats to sit on and enjoy the environment was great, too. Owner is very friendly and the place was clean and very comfortable. The drain in the bathroom was a bit smelly.
• Phil (9/5): Superb -
• Archibald (8/5): Very good - property a little over grown but new owners will give them time will visit again
• Hunter (10/5): Exceptional -
• Adrian (10/5): - This is on e of the few places to let you bring your dogs. Motel type accomodation clean and quiet with new owners. Walking path behind the premises to talk your dogs for a walk. Little bit out of town but was perfect for what we wanted. Would definitely recommend.
• Tracey (8/5): Good value, quiet. - Location, pool. Quiet. Friendly staff. Bathrooms could use an update, and bed was very firm.
• Melissa (10/5): - Amazing staff very accommodating. Beautiful surrounds.
• Lizbeth (8/5): - Nice and quiet. Beds were average. TV was poor Bathroom was okay. Nice and spacious.
• Kim (10/5): Exceptional - Great place to stay. Wonderful staff. Top location for our needs. Nothing!
• Azmeeri (8/5): It was a nice little inn for our family to enjoy the long weekend. - The location, the rain forest vibe. Nothing
• Jacqueline (8/5): Lovely, peaceful, friendly & relaxing property - Reception staff were very friendly and informative. Room was nice and clean and aired out sufficiently. Fridge was bigger than a bar fridge which helped to store more than enough. Absolutely loved the nature right outside the back door. Loved the setting of the property being hidden and back away from the main road you enter the property from. Pool was nice and clean. The beds were hard as a rock, this is no good for someone with back issues like myself. I got hardly any sleep because it was too uncomfortable.
• Roger (8/5): I would stay again, even with the negatives - The bed was comfortable and the verandah was delightful. Parking outside the room a real benefit. The lounge/ bed is near impossible to get out of as you sink SO LOW. The dusting behind the clock hadn't been done in a very long time. It was held in place by cobwebs.
• Rosemary (7/5): Good - Rainforest setting Outside patio area dirty
• Lynda (8/5): - Enjoyed the nature atmosphere versus cement. Rooms are a generous space with adequate kitchen amenities. Owners are walking the talk in regards to our environment
• Mark (9/5): Superb -
• Mark (9/5): Superb -
• Belinda (6/5): Pleasant - Convenient location for us for where we had a function to attend
• Cameron (8/5): Very good - Lovely bush setting
• Tanya (10/5): Exceptional -
• Chrissy (10/5): See you next time! Thank you for your wonderful customer service. - My reason for travelling was for a specialist appointment.The team were incredibly supportive when I needed to reschedule several times. I am so grateful! Thank you for your genuine caring customer service, it really makes all the difference. The pool was sensational! The room was lovely, clean, quiet, comfortable, and a good size. The gardens are especially delightful!
• Richard (8/5): Very good -
• Yu (8/5): Wonderful stay - Owner was very accommodating, did everything he could to best help make our stay comfortable and convenient.
• Anne (10/5): Would recommend this place to anyone and Matt was so friendly and easy going - It was in the most beautiful rainforest setting unbelievingly hidden away in suburbia Nothing it was fabulous
• Skye (10/5): Exceptional -
• Skye (10/5): Exceptional -
• Angela (8/5): Great stop off, last minute fabulous staff , dog friendly too - The staff were great , dog friendly too
• Bronwyn (7/5): Good -
• Craig (10/5): The Perfect pet friendly Motel - This is hands down the BEST pet friendly Motel I have EVER stayed at. Rooms are a good size, very well appointed, clean and so comfortable. The king bed was lovely, decor and furniture in the room is really nice and made us feel at home and content to just hang out in the room. The gardens on the property are beautiful. Matt was very helpful and accommodating. There is nothing I didn’t like about our stay at Emeraldene Inn & Eco-Lodge! This place is rated 3.5 stars, for a fairly economical motel I would give it 5 stars.
• Sally (10/5): Loved it! - First time traveling with our dog. Great experience
• Chelsie (8/5): Very good -
• Gail (9/5): Superb - Very well appointed unit
• Tracy (9/5): Superb - Clean, nice gardens Smoker on shared back deck off room

Photos